sales coordinator

office administrator

administrative assistant

operations manager

operations coordinator

assistant manager of operations

Laundryman

About the RoleWe are seeking an experienced and results-driven Assistant Operations Manager to oversee the end-to-end operations of our growing laundry and shoe care company. The successful candidate will be responsible for managing drivers, vendors, customer service, fleet, logistics, and business development, ensuring seamless operations and exceptional customer experiences.Key ResponsibilitiesTeam &amp; Driver Management<ul><li>Supervise all company drivers, ensuring professionalism, punctuality, and adherence to company standards.</li><li>Manage scheduling and route planning for efficiency.</li><li>Conduct driver training on safety, service, and customer care.</li><li>Ensure vehicles are clean, fuelled, and ready for daily operations.</li></ul>Fleet Management<ul><li>Oversee maintenance and operational readiness of the company&rsquo;s vehicle fleet.</li><li>Coordinate regular servicing, inspections, and repairs.</li><li>Ensure vehicle documents, insurance, and registration are always valid.</li></ul>Vendor &amp; Quality Control<ul><li>Manage relationships with dry-cleaning factories, shoe repair providers, and other vendors.</li><li>Monitor service quality daily and resolve disputes with clients or vendors.</li><li>Implement and audit SOPs to ensure consistent quality.</li><li>Track client items carefully from collection to return.</li></ul>Payments &amp; Timely Service<ul><li>Ensure on-time collection and processing of client payments.</li><li>Monitor driver schedules for timely collections and deliveries.</li><li>Maintain accountability of all transactions in the company system.</li><li>Apply corrective measures for repeated delays.</li></ul>Customer Service &amp; Support<ul><li>Oversee client communication via customer support systems (e.g., Zendesk).</li><li>Ensure professional, courteous, and timely responses to inquiries.</li><li>Investigate complaints, resolve issues, and implement service recovery strategies.</li><li>Monitor KPIs such as resolution time and customer satisfaction scores.</li></ul>Supplies &amp; Logistics<ul><li>Manage procurement and stock of operational supplies (bags, hangers, stickers, consumables).</li><li>Negotiate with suppliers for cost efficiency while maintaining quality.</li></ul>Sales &amp; Partnership Management<ul><li>Build and manage B2B partnerships with hotels, residences, offices, gyms, and holiday homes.</li><li>Develop and grow corporate accounts for bulk/recurring services.</li><li>Negotiate and secure exclusive partnership agreements.</li><li>Collaborate with marketing to create B2B packages and loyalty programs.</li></ul>Marketing &amp; Outreach<ul><li>Identify and manage advertising channels across hotels, communities, and digital platforms.</li><li>Coordinate with marketing teams on campaigns, promotions, and events.</li><li>Develop brand collaborations, community activations, and referral campaigns.</li><li>Track ROI on marketing initiatives and adjust strategy.</li></ul>Business Operations &amp; Strategy<ul><li>Oversee daily operations across all departments (drivers, vendors, logistics, customer service).</li><li>Implement KPIs for efficiency and customer satisfaction.</li><li>Prepare and present operational reports to senior management.</li><li>Drive process improvements and ensure compliance with company policies and local regulations.</li><li>Support HR with recruitment, training, and performance reviews.</li></ul>Growth &amp; Innovation<ul><li>Identify new revenue streams (e.g., premium services, express delivery, subscription models).</li><li>Develop loyalty and referral programs to increase retention.</li><li>Analyse competitor activity and market trends.</li><li>Collaborate with the tech team to enhance app/system features.</li><li>Lead pilot projects for new services and expansion opportunities.</li></ul>Requirements<ul><li>Proven experience as an Operations Manager, ideally in logistics, hospitality, or service industries.</li><li>Strong leadership and team management skills.</li><li>Excellent organisational and problem-solving abilities.</li><li>Strong vendor management and negotiation skills.</li><li>Proficiency with customer service platforms (e.g., Zendesk) and operational systems.</li><li>Ability to manage budgets, reporting, and performance KPIs.</li><li>Strong communication and interpersonal skills.</li><li>Bachelor&rsquo;s degree in Business Administration, Operations, or a related field preferred.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional growth in a fast-expanding company.</li><li>Dynamic work environment with a supportive leadership team.</li><li>Exposure to both B2C and B2B markets with room to innovate and shape company strategy.</li></ul>How to Apply: Please submit your CV along with a cover letter outlining your relevant experience and why you are the right fit for this role.Job Type: Full-time

Assistant Operations Manager

Atlantis Resorts

<div>
 ( 16635 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 As an Assistant Operations Manager at Wavehouse, you will be assisting the Restaurant General Manager for overseeing the efficient running and profitability of the department daily activities. Your responsibilities include training and developing team members, coordinating employees schedule, and ensuring that company standard operating procedures, policies and procedures are being followed and consistently implemented. Finally, you will help minimize operating costs, boost employee&rsquo;s retention, deliver outstanding guest service and overall customer satisfaction.
 
 
 
 About You
 
 
 
 The ideal candidate will have experience within a family entertainmnet restaurant, with a minimum of 3 to 5 years&rsquo; experience in a similar role, previous international experience is also preferred. Team leadership skills and a high level of customer focus and ability to work under pressure, along with a hands-on management style are important aspects of this role. Atlantis Dubai offers an unbeatable opportunity to grow and develop in your career right in the mix of a continuously developing city and diverse range of cultures
 
 
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Operations Manager, Wavehouse

Atlantis The Palm

<div></div><div><div>Assistant Operations Manager, Employee Residences 
(17516)</div> 
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div> 
<div> 
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div> 
<div></div>
<div>
About the role:</div>
<div>
The role supports the Manager of Employee Residences in planning, coordinating, and managing all aspects of colleague accommodation. It ensures that all employees are provided with five-star living conditions that are clean, safe, and well-maintained, contributing to a high quality of life throughout their employment with Atlantis Resorts.</div> 
<div></div>
<div>
This position is responsible for managing all aspects of colleague accommodation, including arrivals, room allocations, and induction processes. It oversees housekeeping, linen, and laundry services, while coordinating essential amenities such as mail, groceries, gym, and caf&eacute; facilities. The role also supports social activities and promotes high levels of colleague engagement. Additionally, it serves as the main point of contact for colleague concerns, ensuring all issues are addressed professionally.</div> 
<div></div>
<div>
About you:</div>
<div>
The ideal candidate holds a degree or diploma in Human Resources or Business Administration, along with a minimum of three years of managerial experience in a relevant field. They are highly customer-focused and have successfully overseen large-scale employee accommodations, serving over 500 residents. Their expertise spans budgeting, financial forecasting, logistics, and inventory management. Known for their strong leadership, communication, and organizational abilities, they also demonstrate a solid understanding of safety protocols and advanced skills in financial operations, data analysis, and Microsoft Office tools.</div> 
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Operations Manager, Employee Residences

Emirates Flight Catering

<div>
 
 Business Unit Purpose
 
 
 To deliver safe, efficient, and high-quality catering and food preparation services that support operational excellence, regulatory compliance, and customer satisfaction across airline and non-airline operations.
 
 
 
 
 
 Job Purpose
 
 
 To support the Operations Supervisor in managing day-to-day catering operations, ensuring the timely preparation, dispatch, and delivery of catering items. The role focuses on resource optimisation, adherence to safety and quality standards, and meeting customer requirements while driving continuous improvement in operational performance.
 
 
 
 
 
 Key Result Areas
 
 <ul>
 <li>
 Prepare and manage resource allocation in collaboration with the Operations Supervisor to meet demand efficiently and achieve operational objectives.
 </li>
 <li>
 Coordinate and ensure the timely delivery of catering equipment and items in collaboration with stakeholders to support smooth operations.
 </li>
 <li>
 Supervise and delegate tasks to team members in the preparation, dispatch, and loading of catering items, ensuring compliance with safety and quality standards.
 </li>
 <li>
 Provide guidance and support to team members, addressing performance or operational issues while promoting a culture of safety, teamwork, and efficiency.
 </li>
 <li>
 Lead Behaviour-Based Safety Management (BBSM) checks and ensure compliance with departmental SOPs, food safety regulations, and company policies.
 </li>
 <li>
 Monitor and manage inventory levels by tracking stock usage, coordinating replenishment, and ensuring materials and equipment are available to meet demand while minimising waste and controlling costs.
 </li>
 <li>
 Assist in maintaining accurate records and reports on production volumes, inventory levels, quality control checks, and operational performance metrics.
 </li>
 <li>
 Identify areas for process improvement and propose actionable plans to enhance efficiency, reduce costs, and improve customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 This role is part of the Flight Preparation Operations team and operates in a high-volume, fast-paced catering environment. The Assistant Operations Supervisor ensures compliance with food safety, company policies, and industry standards while managing operational processes. The job requires strong organisational skills, adaptability, and the ability to supervise teams effectively under tight deadlines, ensuring service quality and operational resilience.
 
 
 
 
 
 
 Knowledge, Skills &amp; Minimum Experience
 
 
 
 
 Education Qualifications
 
 
 <ul>
 <li>
 Diploma or equivalent qualification (mandatory)
 </li>
 </ul>
 
 
 Work Experience
 
 
 <ul>
 <li>
 Minimum 3 years of experience in flight operations, food packing, or logistics, preferably within the airline catering or food service industry
 </li>
 <li>
 At least 2 years of experience in a team leader or supervisory capacity (preferred)
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Strong knowledge of operations management, including resource allocation and inventory control
 </li>
 <li>
 Excellent verbal and written communication skills for effective interaction with team members and stakeholders
 </li>
 <li>
 Ability to lead, supervise, and motivate teams while delegating tasks effectively
 </li>
 <li>
 Strong analytical and problem-solving abilities to address operational challenges promptly
 </li>
 <li>
 Effective time management and prioritisation skills to meet strict deadlines in a dynamic environment
 </li>
 </ul>
 
 
</div>

Assistant Operations Supervisor

PureHealth

<div>
 
 
 Job Title - Assistant Manager - Organizational Development
 
 
 
 
 Location - Dubai
 
 
 
 
 
 
 
 Role Objective
 
 
 
 As part of PureHealth&rsquo;s mission to advance healthcare excellence, the Assistant Manager &ndash; Organizational Development will play a pivotal role in shaping and strengthening the Group's organizational capability. This role is responsible for designing, executing, and evaluating large-scale OD initiatives that enable scalability, transformation, and sustainability. The incumbent will partner closely with HR Business Partners and senior leaders to deliver enterprise-wide people solutions aligned with PureHealth&rsquo;s long-term strategy and vision.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Organization Structure &amp; Operating Model
 
 
 <ul>
 <li>
 Support the design, review, and optimization of organizational structures, reporting lines, and spans of control to enhance agility and efficiency.
 </li>
 <li>
 Partner with business leaders to evaluate current operating models and propose redesigns that align with evolving strategy and market needs.
 </li>
 </ul>
 
 
 
 
 
 Workforce Planning &amp; Capability Alignment
 
 
 <ul>
 <li>
 Contribute to workforce planning by analyzing future skill requirements, talent gaps, and workforce deployment.
 </li>
 <li>
 Ensure organizational design decisions build long-term capability and business continuity.
 </li>
 </ul>
 
 
 
 
 
 Organizational Diagnostics &amp; Health
 
 
 <ul>
 <li>
 Conduct organizational health assessments to identify strengths, risks, and areas for improvement.
 </li>
 <li>
 Translate findings into actionable insights and OD interventions.
 </li>
 </ul>
 
 
 
 
 
 Role Design &amp; Job Architecture
 
 
 <ul>
 <li>
 Support development and refinement of job descriptions, role clarity, and career pathways to drive consistency across the Group.
 </li>
 <li>
 Collaborate with Compensation &amp; Benefits to ensure alignment with grading structures and mobility frameworks.
 </li>
 </ul>
 
 
 
 
 
 Change &amp; Transformation Enablement
 
 
 <ul>
 <li>
 Partner with HR and business leaders on large-scale reorganizations, mergers, and transformation initiatives.
 </li>
 <li>
 Provide OD frameworks, roadmaps, and tools to enable smooth transitions and sustained performance.
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Policy Alignment
 
 
 <ul>
 <li>
 Integrate OD initiatives with HR processes and policies.
 </li>
 <li>
 Standardize OD practices across PureHealth while allowing flexibility for entity-specific needs.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Engagement &amp; Advisory
 
 
 <ul>
 <li>
 Act as an internal consultant, advising leaders on OD best practices and interventions.
 </li>
 <li>
 Facilitate workshops and design sessions to co-create organizational solutions.
 </li>
 </ul>
 
 
 
 
 
 Metrics &amp; Impact Evaluation
 
 
 <ul>
 <li>
 Define, track, and report success measures for OD initiatives.
 </li>
 <li>
 Provide insights and recommendations to senior leadership to guide continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Digital HR, Analytics &amp; AI in OD
 
 
 <ul>
 <li>
 Leverage HR technology, people analytics, and organizational network analysis to identify collaboration patterns and decision-making bottlenecks.
 </li>
 <li>
 Apply AI-powered modelling for spans &amp; layers, workforce planning, and large-scale reorganizations.
 </li>
 <li>
 Develop visualization dashboards for real-time OD metrics, supporting evidence-based decision-making.
 </li>
 </ul>
 
 
 
 
 
 Governance &amp; Standardization
 
 
 <ul>
 <li>
 Develop frameworks, toolkits, and playbooks for OD interventions to ensure consistency across regions and entities.
 </li>
 <li>
 Act as custodian of PureHealth&rsquo;s organizational effectiveness methodologies and standards.
 </li>
 </ul>
 
 
 
 
 
 External Benchmarking &amp; Innovation
 
 
 <ul>
 <li>
 Monitor OD and organizational effectiveness trends, benchmarks, and best practices.
 </li>
 <li>
 Recommend adoption of innovative approaches to maintain PureHealth&rsquo;s competitiveness.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Organizational Psychology, Business Administration, or related field (master&rsquo;s preferred).
 </li>
 <li>
 7&ndash;10 years of progressive experience in organizational development, talent management, or HR strategy roles in large, complex organizations (healthcare experience strongly preferred).
 </li>
 <li>
 Proven track record in leading OD initiatives in multi-entity or global environments.
 </li>
 <li>
 Strong consulting, facilitation, and stakeholder management skills with senior leaders.
 </li>
 <li>
 Excellent analytical, problem-solving, and presentation skills.
 </li>
 <li>
 Proficiency with OD tools (e.g., Visio, workforce planning software, organizational design platforms).
 </li>
 <li>
 High data fluency with the ability to translate insights into strategic recommendations.
 </li>
 </ul>
 
 
</div>

Assistant Manager - Organizational Development

RAKBANK

<div>
 
 Reporting directly to the Senior Vice President - Capital &amp; Liquidity Management, this role collaborates closely with Finance, Risk, Compliance, IT, and Data Management teams. The Assistant Manager plays a critical role in supporting the Bank&rsquo;s capital and liquidity management strategies, ensuring regulatory compliance and delivering actionable insights to senior leadership.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Preparing and submitting capital adequacy reports to CBUAE (monthly, quarterly, annually)
 </li>
 <li>
 Monitoring capital ratios to ensure regulatory compliance
 </li>
 <li>
 Supporting capital strategy development and optimization
 </li>
 <li>
 Conducting stress testing and scenario analysis
 </li>
 <li>
 Preparing daily, monthly, quarterly, and annual liquidity reports
 </li>
 <li>
 Conducting scenario analysis to evaluate liquidity impacts
 </li>
 <li>
 Responding to CBUAE information requests
 </li>
 <li>
 Creating detailed reports and presentations for senior management and board
 </li>
 <li>
 Analyzing financial data to support strategic decisions
 </li>
 <li>
 Driving process improvements in reporting and analytics
 </li>
 <li>
 Enhancing MIS and operational processes related to capital and liquidity
 </li>
 <li>
 Promoting a high-performance culture within the Finance team
 </li>
 <li>
 Staying abreast of regulatory changes and assessing their impact
 </li>
 <li>
 Performing other duties and preparing ad hoc reports as required
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Finance, Accounting, Economics, Business, or related fields
 </li>
 <li>
 Professional certifications (PMP, CPA, CFA, FRM, MBA) are a plus
 </li>
 <li>
 3&ndash;5 years in Finance, Treasury, Risk, or Compliance roles
 </li>
 <li>
 5&ndash;8 years of total professional experience
 </li>
 <li>
 Banking or financial services experience preferred
 </li>
 <li>
 Familiarity with CBUAE and BIS regulatory frameworks
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong analytical and presentation capabilities
 </li>
 <li>
 Knowledge of regulatory standards (CBUAE/BIS)
 </li>
 <li>
 Effective communication and stakeholder management
 </li>
 <li>
 Advanced proficiency in Excel, Power BI/Tableau; working knowledge of VBA/SQL
 </li>
 <li>
 Ability to manage multiple priorities under tight deadlines
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s In It For You:
 
 
 <ul>
 <li>
 Competitive, performance-linked compensation
 </li>
 <li>
 Medical coverage for you and your family
 </li>
 <li>
 Comprehensive life insurance
 </li>
 <li>
 Inclusive and diverse workplace culture
 </li>
 <li>
 Career development and fast-track growth opportunities
 </li>
 <li>
 Work alongside some of the best minds in the industry
 </li>
 <li>
 A chance to bring your whole self to work and thrive
 </li>
 </ul>
</div>

Assistant Manager - Capital and Liquidity Management

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Operations Administrator | Majid Al Futtaim Properties | Asset Management
 
 
 
 Role Summary
 
 
 
 The position is mainly responsible to effectively assist the Senior Manager/Manager - Operation/Operations Executive with tenant communication, administration and daily operation.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Lease Management: Manage the end-to-end leasing process for storage units &mdash; issuing offers, preparing lease agreements, ensuring payments are received, and updating records in Yardi until closure.
 </li>
 <li>
 Renewals &amp; Audit Compliance: Send renewal offers to tenants three months before expiry and ensure all audit findings are implemented within agreed timelines.
 </li>
 <li>
 Budgeting &amp; Financial Coordination: Support in preparing storage and operational budgets, maintain budget proposal files, and track utilization of OPEX and CAPEX.
 </li>
 <li>
 Financial Record Management: Raise and process POs, reconcile monthly P&amp;L statements with Finance, and follow up on invoices, refunds, and payments to ensure timely processing.
 </li>
 <li>
 Operations &amp; Tenant Coordination: Manage tenant requests via the Tenant Portal, ensure timely responses, and handle circulars, visual merchandising, and minor works coordination.
 </li>
 <li>
 Hoarding &amp; Redevelopment Coordination: Oversee hoarding and graphics approvals, coordinate with tenants for redevelopment works, and issue related LPOs and access/shutdown notifications.
 </li>
 <li>
 Documentation &amp; Reporting: Maintain the CAR Insurance tracker, update the mall fact sheet quarterly, and compile monthly operational input for the Asset Management Report.
 </li>
 <li>
 Cross-Functional Support: Assist Operations in tenant communication, induction for new tenants, and provide administrative support to ensure smooth daily mall operations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education &amp; Qualifications: Bachelor&rsquo;s degree in Operations Management or a related field; proficiency in MS Office and MS Project, with AutoCAD knowledge considered an advantage.
 </li>
 <li>
 Experience: 0-3 years of experience in mall operations, facilities, or real estate management, ideally within large shopping malls or reputable real estate developers in the GCC or abroad.
 </li>
 <li>
 Financial Coordination: Supports operations budget management, annual CAPEX/OPEX planning, and coordination of the annual capital works program.
 </li>
 <li>
 Operational Communication: Manages daily coordination and communication with 300+ tenants, contractors, authorities, and internal teams, ensuring efficient issue resolution.
 </li>
 <li>
 Analytical &amp; Organizational Skills: Capable of analyzing complex operational requirements, prioritizing multiple tasks, and maintaining attention to detail under pressure.
 </li>
 <li>
 Personal Attributes: Meticulous, team-oriented, calm under pressure, and maintains diplomacy and professionalism while handling frequent disruptions and competing priorities.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

UAEN - Operations Associate

Explore 6969+ Assistant manager of operations in Dubai this October. Find roles across top companies and apply now to boost your career.