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assistant manager of operations

Raqami Islamic Digital Bank

<div>
 
 
 Position:
 
 Assistant Manager &ndash; Product Owner (Cards)
 
 
 
 Grade:
 
 OG-I
 
 
 
 Department:
 
 Business
 
 
 
 Location:
 
 Karachi
 
 
 
 
 
 
 Job Summary
 
 
 
 The Assistant Manager &ndash; Product Owner (Cards) will support the development, enhancement, and performance management of Raqami&rsquo;s cards and digital payments portfolio. This role works closely with cross‑functional teams to execute product initiatives, improve customer journeys, and ensure compliance with SBP regulations and Islamic banking principles. The position plays a key role in driving digital adoption, customer experience excellence, and sustainable portfolio growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Support execution of the product roadmap for Debit, Prepaid, Virtual, and Credit Cards
 </li>
 <li>
 Assist in managing end‑to‑end card customer journeys including issuance, activation, usage controls, disputes, and payments
 </li>
 <li>
 Support enhancement of digital payments services such as mobile top‑ups, bill payments, and fee collections
 </li>
 <li>
 Coordinate with internal stakeholders including Digital Banking, IT, Operations, Risk, Compliance, Shariah, and Marketing teams
 </li>
 <li>
 Liaise with external partners such as card schemes (Visa, MasterCard, PayPak) and technology vendors for operational matters
 </li>
 <li>
 Monitor and report key performance indicators including activation rates, transaction volumes, and customer feedback
 </li>
 <li>
 Ensure ongoing compliance with SBP regulations, internal policies, and Islamic banking guidelines
 </li>
 <li>
 Maintain accurate documentation for audits, governance, and internal reporting
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Banking &amp; Finance, or a related discipline
 </li>
 <li>
 Master&rsquo;s degree preferred
 </li>
 <li>
 2&ndash;3 years of experience in product management, digital banking, cards, or payments-related roles
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Understanding of card lifecycle management and digital payments ecosystem (e.g., bill payments, telco top‑ups, Raast)
 </li>
 <li>
 Familiarity with digital banking platforms and customer journeys
 </li>
 <li>
 Awareness of SBP regulations and Islamic banking concepts (preferred)
 </li>
 <li>
 Strong analytical, reporting, and Excel skills
 </li>
 <li>
 Good communication and stakeholder coordination abilities
 </li>
 <li>
 Detail-oriented with a results-driven mindset
 </li>
 </ul>
 
 
 
 
 
 Why Join Raqami?
 
 
 <ul>
 <li>
 Be part of a digital-first, Shariah-compliant bank shaping the future of banking in Pakistan
 </li>
 <li>
 Gain hands-on exposure to modern cards and digital payments products
 </li>
 <li>
 Work in a collaborative, growth-oriented environment with strong learning opportunities
 </li>
 <li>
 Contribute directly to innovation, customer experience, and financial inclusion
 </li>
 <li>
 Opportunity to grow within a dynamic and evolving digital banking ecosystem
 </li>
 </ul>
</div>

Assistant Manager – Product Owner (Cards)

CG Consultants Private Limited

We are seeking a proactive and organized Assistant Operations Manager to oversee field coordination, data integrity, and KPI monitoring for a government land digitization initiative. The AOM serves as the operational bridge between on-ground data collection teams and the central data management system, ensuring daily targets are met, records are accurate, and district-wise progress is tracked and reported.Key Responsibilities1. Record Keeping, Date Tracking &amp; Log Management<ul><li>Maintain accurate daily, weekly, and monthly records of all operational activities.</li><li>Ensure proper date-wise documentation of tasks, submissions, and revisions across all districts.</li><li>Prepare and archive operational logs for audit and reporting purposes.</li></ul>2. On-Ground Team Communication &amp; Daily Data Gathering<ul><li>Act as the primary point of contact for field teams across all assigned districts.</li><li>Coordinate daily data collection, resolve field-level queries, and ensure timely submission of completed entries to the central database.</li><li>Conduct regular check-ins with field staff to monitor progress and address operational challenges.</li></ul>3. KPI Monitoring &amp; Data Management<ul><li>Monitor team-level and district-level KPIs including daily entry targets, accuracy rates, and completion milestones.</li><li>Compile and maintain structured performance data for reporting to senior management.</li><li>Identify underperforming areas and recommend corrective measures in a timely manner.</li></ul>4. District-Wise Data Collection Monitoring<ul><li>Track and oversee data collection progress across multiple districts simultaneously.</li><li>Identify bottlenecks, gaps, or delays at the district level and escalate issues with corrective recommendations.</li><li>Maintain district-wise status reports and share periodic updates with the Project Manager.</li></ul>5. Tracker Updation &amp; Sheet Maintenance<ul><li>Maintain and update real-time operational trackers on a daily basis.</li><li>Ensure data integrity across shared sheets and databases, reflecting current field progress accurately at all times.</li><li>Coordinate with data entry teams to reconcile discrepancies in trackers promptly.</li></ul>6. Automated Reporting via MS Office &amp; Google Sheets<ul><li>Design, maintain, and automate operational reports using MS Excel and Google Sheets.</li><li>Build formulas, dashboards, and automated workflows to minimize manual reporting effort and improve accuracy.</li><li>Generate periodic performance summaries and present findings to senior leadership.</li></ul>7. Strong Communication with On-Ground Teams<ul><li>Foster clear and consistent communication channels between field staff, data entry operators, and management.</li><li>Relay instructions, feedback, and updates from leadership to ground teams effectively.</li><li>Ensure all team members are aligned on daily targets, priorities, and deadlines.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor's degree</li><li>2&ndash;3 years experience in operations, coordination, or data management</li><li>Prior experience in field team supervision preferred</li><li>Advanced MS Excel &amp; Google Sheets (formulas, pivot tables, automation)</li><li>Ability to manage multiple districts simultaneously</li><li>Problem-solving mindset with attention to operational detail</li></ul>Location: Clifton, KarachiPay: Rs60,000.00 - Rs80,000.00 per dayApplication Question(s):<ul><li>Please share current salary.</li><li>Please share expected salary.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Advanced MS Excel &amp; Google Sheets: 2 years (Required)</li><li>relevant: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Assistant Operations Manager

Zue Pvt Ltd

Job Title: Assistant Manager - US Healthcare Operations Location: Main Shahra-e-Faisal, Karachi Shift Timings: 06:00 PM to 03:00 AM PKT Working Days: Monday to Friday Employment Type: Full Time and OnsiteBenefits:<ul><li>OPD &amp; IPD health coverage for self, dependents, and parents.</li><li>Life insurance for self.</li><li>Fuel card for male employees.</li><li>Free pick &amp; drop for female employees.</li><li>In-house gym facility.</li><li>Paid leaves &amp; US holidays.</li><li>Referral bonus program.</li></ul>Responsibilities:<ul><li>Ensure smooth daily operations and meet defined turnaround times (TATs).</li><li>Achieve productivity and adherence targets across all team members.</li><li>Maintain process accuracy and compliance above 98%.</li><li>Ensure timely updates and achieve 90%+ client satisfaction.</li><li>Identify and implement workflow enhancements to increase efficiency.</li><li>Oversee seamless coordination between internal teams and external clinics.</li><li>Maintain optimal staff scheduling and timely documentation updates.</li><li>Supervise accurate and timely insurance and patient onboarding processes.</li><li>Generate periodic performance reports and highlight key operational insights.</li></ul>Requirements:<ul><li>4&ndash;6 years of relevant experience in Operations Management (preferably in BPO or the US Healthcare sector).</li><li>Minimum 2-3 years of experience in leadership roles.</li><li>Strong leadership, communication, and analytical skills.</li><li>Proficient in MS Office, healthcare CRMS, and operational reporting tools.</li><li>Ability to work in a fast-paced environment with a focus on results and compliance.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>If selected? Would you be able to join immediately?</li><li>Residential Area in Karachi?</li><li>Are you comfortable working onsite from 06:00 PM to 03:00 AM PKT (Night Shift)?</li></ul>Work Location: In person

Assistant Manager - US Healthcare Operations

K-Electric

<div>
 Our employees are our company's greatest asset - they are our real competitive advantage. We possesse immense power of innovation, immagination and a desire to attract and retain the best; provide them with encouragement, stimulus, and make them feel that they are an integral part of the company's mission.
 
 
 
 Job Purpose
 
 
 
 The Deputy Manager LT Ops (AMI) shall be responsible for
 
 day‑to‑day execution, close supervision, and detailed performance monitoring
 
 of smart meter operations, maintenance activities, and rollout support. Working under the Manager AMI Ops, the incumbent will ensure
 
 strict adherence to AMI policies, SOPs, technical standards, and operational frameworks
 
 , while exercising
 
 granular control over field teams, vendors, system performance, and data integrity
 
 .
 
 
 The role requires
 
 hands-on involvement, frequent checks, and continuous follow‑ups
 
 to ensure that smart meter assets consistently meet defined communication KPIs, quality benchmarks, and lifecycle compliance requirements.
 
 
 
 Education &amp; Experience
 
 
 
 <ul>
 <li>
 BE / BSc (Electrical/ Electronics)
 </li>
 <li>
 1 - 5 years of relevant experience
 
 
 </li>
 </ul>
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Smart Meter Operations &amp; Maintenance (O&amp;M)
 
 
 </li>
 </ul>
 The Deputy Manager shall be directly responsible for
 
 executing and enforcing O&amp;M activities
 
 for smart meters through structured supervision and close management of assigned teams.
 
 
 <ul>
 <li>
 Closely monitor daily, weekly, and monthly smart meter communication KPIs (availability, ping, success rate).
 </li>
 <li>
 Conduct daily performance reviews of meter communication dashboards and exception reports.
 </li>
 <li>
 Assign, track, and follow up on corrective actions for non‑communicating or intermittently communicating meters.
 </li>
 <li>
 Conduct root cause analysis for communication failures.
 </li>
 <li>
 Ensure timely escalation of unresolved issues to the Manager with documented analysis and evidence.
 </li>
 <li>
 Enforce preventive maintenance schedules through regular checks and field validations.
 </li>
 <li>
 Personally verify critical or recurring fault closures before marking tasks as complete.
 </li>
 <li>
 Operational Support for AMI Rollouts &amp; Projects
 
 
 </li>
 </ul>
 The Assistant Manager shall provide
 
 intensive operational oversight
 
 from site commissioning through successful rollout handover.
 
 
 <ul>
 <li>
 Validate commissioning checklists, field test results, and system registration before acceptance.
 </li>
 <li>
 Track rollout progress at a granular site and meter level, ensuring no deviations from approved plans.
 </li>
 <li>
 Ensure each project phase meets operational readiness criteria prior to success declaration.
 </li>
 <li>
 Monitor post‑commissioning stabilization and ensure communication KPIs meet thresholds before final sign‑off.
 </li>
 <li>
 Compliance with AMI Policies, SOPs, and Frameworks
 
 
 </li>
 </ul>
 The Deputy Manager shall act as a
 
 front‑line enforcer
 
 of policies and procedures.
 
 
 <ul>
 <li>
 Ensure strict adherence to AMI SOPs, asset lifecycle processes, and governance frameworks.
 </li>
 <li>
 Conduct regular compliance audits on field activities, documentation, and system operations.
 </li>
 <li>
 Identify SOP deviations immediately and initiate corrective actions with documented evidence.
 </li>
 <li>
 Maintain enforcement logs for non‑compliance by teams or vendors.
 </li>
 <li>
 Provide continuous clarification and guidance to operational staff on SOP interpretation and execution.
 </li>
 <li>
 Management of Teams and Activities
 
 
 </li>
 </ul>
 This role requires
 
 close supervision and management
 
 to ensure operational discipline.
 
 
 <ul>
 <li>
 Allocate daily tasks to field staff with clear instructions and timelines.
 </li>
 <li>
 Track task execution status through logs, dashboards, and direct follow‑ups.
 </li>
 <li>
 Perform spot checks and surprise reviews of field activities and data submissions.
 </li>
 <li>
 Ensure accurate and timely reporting from all subordinate resources.
 </li>
 <li>
 Hold daily or weekly review meetings to track pending issues and enforce accountability.
 </li>
 <li>
 Smart Meter Standards &amp; Technical Documentation Support
 
 
 </li>
 </ul>
 Under the guidance of the Manager, the Deputy Manager shall support ownership and maintenance of technical assets documentation.
 
 
 <ul>
 <li>
 Assist in drafting, updating, and refining SOPs, work instructions, and technical specifications.
 </li>
 <li>
 Ensure field teams strictly follow latest approved documents.
 </li>
 <li>
 Maintain controlled repositories for O&amp;M procedures, configuration guidelines, and technical notes.
 </li>
 <li>
 Record lessons learned and propose procedural improvements based on operational feedback.
 </li>
 <li>
 Reporting, Documentation &amp; Communication
 
 
 </li>
 </ul>
 The Deputy Manager shall ensure
 
 accurate and detailed reporting
 
 for informed decision‑making.
 
 
 <ul>
 <li>
 Prepare daily operational summaries highlighting KPIs, failures, and corrective actions.
 </li>
 <li>
 Maintain issue trackers clearly identifying ownership, root cause, and closure timelines.
 </li>
 <li>
 Support the Manager by providing structured inputs for management reviews and steering committees.
 </li>
 <li>
 Ensure documentation completeness for audits, compliance checks, and governance reviews.
 
 
 </li>
 </ul>
 
 
 Skills &amp; Competencies:
 
 
 
 
 <ul>
 <li>
 Continuous Improvement &amp; Risk Mitigation
 </li>
 <li>
 Identify repetitive operational issues and propose practical corrective and preventive measures.
 </li>
 <li>
 Support implementation of enhanced monitoring tools and automation where applicable.
 </li>
 <li>
 Proactively flag operational, technical, or vendor‑related risks impacting meter performance.
 </li>
 <li>
 Ensure operational readiness during peak load seasons, mass rollouts, or system upgrades.
 </li>
 <li>
 Authority &amp; Accountability
 </li>
 <li>
 Authorized to assign tasks, demand corrective actions, and enforce timelines within assigned scope.
 </li>
 <li>
 Accountable for operational accuracy, compliance discipline, and performance stability at execution level.
 </li>
 <li>
 Functionally reports to Manager LT Ops (AMI)
 </li>
 <li>
 Strong technical understanding of electronics/electrical systems
 </li>
 <li>
 Intermediate to Advance level proficiency in Excel, PowerPoint &amp; Power BI
 </li>
 <li>
 Ability to work under tight deadlines and handle pressure
 </li>
 <li>
 Strong Stakeholder Management skills with experience of leading teams
 </li>
 <li>
 Good problem-solving and analytical skills
 </li>
 <li>
 Strong organizational and documentation abilities
 
 
 </li>
 </ul>
 KE provides equal employment opportunity (EEO) to all persons regardless of age, color, origin, physical or mental disability, race, religion, creed, gender, marital status, status with regard to public assistance or any other characteristic protected by federal, state or local laws.
 
 
 Women and persons with disabilities are encouraged to apply. Role suitability for PWDs will be assessed in accordance with HSE standards.
</div>

Assistant Manager LT Ops

Human Capital HR Solutions

Assistant Process Improvement Manager &ndash; Plant Operations.Industry: Pharmaceutical ManufacturingExperience: Fresh to 2 YearsAbout the OpportunityHuman Capital is hiring on behalf of a leading pharmaceutical company for the position of Assistant Process Improvement Manager &ndash; Plant Operations.This role is ideal for fresh graduates or early-career professionals who are looking to build a strong foundation in process improvement, plant operations, and continuous improvement practices within a structured manufacturing environment.Key ResponsibilitiesProcess Improvement and MappingAssist in mapping existing processes (AS-IS) and designing improved workflows (TO-BE)Identify inefficiencies and support process improvement initiativesContribute to standardization of processes and operational efficiencyDocumentation and CoordinationPrepare and maintain accurate meeting minutesTrack action items and follow up with relevant stakeholdersMaintain proper documentation of processes and SOPsTraining and ImplementationSupport development of training materials for new processes and SOPsAssist in the rollout and implementation of process improvementsContinuous ImprovementSupport initiatives that enhance productivity and reduce operational gapsPromote a culture of efficiency, improvement, and structured workingRequirementsStrong interest in operations, process improvement, or industrial workflowsGood analytical and problem-solving skillsStrong written and verbal communication skillsAbility to work in a structured and detail-oriented environmentBasic knowledge of process mapping or flowcharts will be an added advantageEligibility CriteriaEducation: BBA, MBA, or Industrial EngineeringExperience: Fresh to 2 yearsHow to Apply:Send your CV to: careers1.hc@gmail.comCC: careers@humancapitalintl.comSubject Line: &ldquo; Assistant Process Improvement Manager &ndash; Plant Operations.&rdquo;Follow our social accounts for the latest job opportunities:<ul><li>Instagram: https://www.instagram.com/humancapitalhrsolutions/</li></ul><ul><li>LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li></ul><ul><li>Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timeWork Location: In person

Assistant Process Improvement Manager – Plant Operations.

Global Industeries Intelligence

Job Title:Assistant Manager HR (1-2 Years Experience)Job Description:We are looking for a dynamic and motivated Assistant Manager HR to support and manage core HR functions, including recruitment, employee engagement, and HR operations. The ideal candidate should have hands-on experience and a strong understanding of HR practices.Key Responsibilities:<ul><li>Manage end-to-end recruitment and onboarding</li><li>Handle employee relations and day-to-day HR queries</li><li>Maintain employee records and HR documentation</li><li>Assist in performance management processes</li><li>Support HR policies implementation</li><li>Coordinate attendance, leave management, and payroll support</li><li>Work on the Attendance Management Program</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or related field</li><li>Minimum 1-2 years of relevant HR experience</li><li>Good knowledge of recruitment and HR operations</li><li>Strong communication and interpersonal skills</li><li>Proficient in MS Office and HR software</li></ul>Salary &amp; Benefits:<ul><li>Market Competitive Salary</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Job Location:North Karachi, KarachiHow to Apply:Apply via IndeedJob Types: Full-time, FresherWork Location: In person

Assistant Manager Human Resource

QME Corporation

Assistant Manager HRLocation: KarachiSalary: PKR 100,000 &ndash; 120,000We are looking for a dynamic and experienced Assistant Manager HR to join our team. The ideal candidate should have a strong understanding of HR practices, systems, and employee management.Key Responsibilities:<ul><li>Support end-to-end HR operations</li><li>Manage recruitment and onboarding processes</li><li>Maintain employee records and HR documentation</li><li>Assist in performance management and employee engagement</li><li>Ensure compliance with company policies and procedures</li><li>Work with HR software for daily operations</li></ul>Requirements:✔ Experience: 3&ndash;4 years in HR role✔ Qualification: BS in HR or Social Sciences (Sociology, Psychology, Organizational Development) or related field✔ Hands-on experience with HR software (SAP, Flow HCM or similar)✔ Strong communication and interpersonal skills✔ Ability to handle multiple HR functions efficientlyWho can apply:Male &amp; Female candidates are encouraged to applyWhat we offer:<ul><li>Competitive salary package</li><li>Professional work environment</li><li>Growth and development opportunities</li></ul>Apply Now:Send your resume to:career@mandarin.pkPay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Assistant Manager HR for Karachi

Explore 2861+ Assistant manager of operations in Karachi this May. Find roles across top companies and apply now to boost your career.