project engineer

assistant office engineer

Delve Underground

<div><p>Delve Underground is a leader in underground and heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including civil, structural, and geotechnical engineering. Our primary focus is to make a significant impact on the advancement of infrastructure projects, which in turn shape and enhance the communities we serve. Founded in 1954, as Jacobs Associates, Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand.</p><p>
We want our employees to make a <b>career doing what they love to do</b>. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a <b>great work-life balance</b>. In addition to working hard, <b>we also have fun</b>. We socialize and <b>celebrate achievements</b> at <b>summer picnics, holiday parties, and company outings</b>.</p><p><b>
Benefits:</b> Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program, 9 Paid Holidays, generous paid-time-off program, Work from home flexibility, and Health &amp; Wellness Reimbursement</p><p><b>
Pay Rate:</b> $83,325 - $104,156</p><p><b>
Assistant Office Engineer</b></p><p>
Delve Underground is looking for an Assistant Office Engineer with 1-3 years of construction management experience in heavy civil or underground construction, to assist the Office Engineer in daily construction management duties.</p><p><b>
Responsibilities:</b></p><ul><li>
Work with the Resident Engineer and the Office Engineer to assist them with receiving and logging field paperwork, to include;
<ul><li>Requests for Information (RFI)</li>
<li>Requests for Clarification (RFC)</li>
<li>Non Conformance Report (NCR)</li>
<li>Contractor Submittals</li>
<li>Construction Schedules</li>
<li>Inspection Reports and Logs</li>
<li>Meeting Minutes and assist with Agendas</li>
<li>Permitting</li>
<li>Change Management Logs</li>
</ul></li><li>Review submittals for completeness and conformance with contract documents</li><li>
Perform review and organize Change Orders, Overruns, T&amp;M Sheets and Certified Payroll.</li><li>
Participate in construction field meetings.</li><li>
Perform occasional field inspections of the contractor's work.</li><li>
Perform other tasks as deemed necessary to facilitate the construction work.</li></ul><p><b>
Qualifications:</b></p><ul><li>
BS in Civil Engineering, Construction Project Management, or other related construction field.</li><li>
1-3 years' experience with civil infrastructure construction and inspection.</li><li>
Experience in tunneling, microtunneling, and shaft excavation construction is preferred.</li><li>
Ability to manage multiple concurrent assignments and priorities.</li><li>
Strong analytical and technical communication skills.</li><li>
Strong organizational skills.</li><li>
Strong written and oral communication skills</li><li>
Computer proficiency and versed in Microsoft Office, including but not limited to Outlook, Word, Excel, Power Point.</li><li>
CAD knowledge and drafting experience is a plus.</li><li>
Experience with ProjectSight software is ideal.</li><li>
Experience with reading contract drawings and specifications.</li><li>
Willingness to relocate for assignments as needed.</li><li>
Willingness to work swing or night shifts when needed for inspection services.</li><li>
Ability to meet the physical requirements of the position to perform field inspections which include: the ability to navigate over rough terrain, descend/ascend ladders into trenches or deep shafts, and the ability to carry up to 30 lbs. as needed.
</li><li>Experience with OSHA, construction and similar safety requirements.</li><li>
OSHA 10 hour, ACI (Grade 1), Hazwoper, Hot Work, Confined Space, Fall protection and additional training certificates preferred.</li></ul><p><b>
ARE YOU READY TO JOIN OUR TEAM?</b></p><p>
If you feel that you would be right for this position, please fill out our initial <b>3-minute, mobile-friendly application</b> so that we can review your information. We look forward to meeting you!</p><p>
Delve Underground is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status.</p><p>
Compensation reflects the cost of labor across our US geographic markets. Pay is based on several factors including market location, experience, knowledge, and skills.</p><p><b>
No Recruiters, Please.</b></p></div>

Assistant Office Engineer

Tetra Tech

<div><p><b>The Opportunity:</b><br>
Glumac, a Tetra Tech Company, is hiring a Senior Mechanical Engineer for our Mechanical Team in San Francisco, CA. This role is ideal for an experienced mechanical engineer with an established local client network who wants to lead meaningful, high-impact projects across multiple market sectors. Join a collaborative team focused on high-performance, sustainable building systems and grow your technical and leadership footprint.</p><p><b>
Position Summary:</b><br>
As a Senior Mechanical Engineer, you will lead projects from concept through construction, act as Engineer of Record on select assignments, and provide technical leadership and mentorship. You will design and deliver efficient HVAC systems that meet codes and client expectations, coordinate with architects and contractors, manage budgets and schedules, and help grow the practice locally.</p><div><b>
Essential Job Functions:</b><br>
The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:<br>
<ul><li>Lead and manage a portfolio of mechanical engineering projects across laboratory/research facilities, commercial, education, government, and hospitality sectors.</li><li>Serve as Engineer of Record on assigned projects and ensure code compliance and constructability.</li><li>Develop sustainable HVAC system designs that optimize performance and energy use.</li><li>Prepare and review design drawings, specifications, and engineering calculations.</li><li>Manage project budgets, schedules, and client communications.</li><li>Coordinate design work with architects, contractors, and multi-disciplinary teams.</li><li>Mentor and train junior engineers; lead QC for deliverables.</li><li>Use industry software and modeling tools to inform design and decision making.</li></ul></div><div><b>
Required Qualifications:</b><br>
<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering or a related field.</li><li>Currently active Professional Engineer license in California.</li><li>10+ years of experience leading mechanical/HVAC system design across a diverse portfolio of projects</li><li>Demonstrated technical excellence across multiple market sectors, with experience delivering projects from concept through construction administration and certificate of occupancy.</li><li>Proven ability to supervise and mentor staff, supporting long-term professional development and team performance.</li><li>Strong leadership skills with a track record of delivering complex projects with technical precision.</li><li>In-depth knowledge of building and mechanical codes, standards, and best practices.</li><li>Familiarity with regional design practices and regulatory requirements in California and surrounding areas.</li><li>Proficiency in REVIT, AutoCAD, Trane Trace, and MS Office.</li></ul></div><div><b>
Preferred Qualifications:</b><br>
<ul><li>LEED AP BD+C and/or WELL certification.</li><li>Experience in strategic planning, resource management, and cross-disciplinary collaboration.</li><li>Prior track record in growing local client relationships or business development.</li></ul></div><p><b>
Work Environment and Location:</b><br>
This position offers a hybrid work environment, with a requirement of two in-office days per week in our San Francisco, CA office. All candidates must be located in and eligible to work in the U.S.</p><p><b>
Compensation:</b><br>
Salary Range: $155,000-$190,000 (depending on experience)<br>
The base salary range represents the low and high end of the compensation scale for this role. Actual salaries will be determined based on location, experience, responsibilities, and qualifications. This salary range is just one component of Glumac&rsquo;s total compensation package, which includes benefits, professional development opportunities, and additional incentives.</p><br>
<div><p><b>Why Glumac, a Tetra Tech Company:</b><br>
Glumac has been a leader in the sustainable building design industry for over 50 years. In 2017 we joined Tetra Tech, enabling us to combine our expertise with the reach and resources of a prestigious global organization.</p><p>
At Tetra Tech, we are Leading with Science to solve the world&rsquo;s most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For nearly 60 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.</p><p><b>
Your Impact:</b><br>
Join Glumac, a Tetra Tech company, to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential &ndash; join us to advance your career while leaving a lasting legacy.</p><div><b>
Life at Glumac, a Tetra Tech Company:</b><br>
The perks of working at Glumac, a Tetra Tech company, include:<br>
<ul><li>Comprehensive and market-competitive benefits.</li><li>Merit-based financial rewards.</li><li>Flexibility and company-wide commitment to work/life balance.</li><li>Collaborative team atmosphere that values the contributions of all employees.</li><li>Learning and development opportunities for ongoing professional growth.</li></ul></div><p><b>
About Tetra Tech:</b><br>
Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. Our 25,000 employees work together to provide clear solutions to complex problems by Leading with Science&reg; to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.<br>
<br>
Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.</p><p>
We invite applications from all interested parties.</p></div></div>

Sr. Mechanical Engineer - San Francisco

Kennedy/Jenks Consultants

Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services, with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including green infrastructure design, strategies to reduce energy use and environmental impacts, award-winning water reuse projects, and efficient construction management practices that ensure quality, safety, and on-time delivery. We are known for our dedication to industry-leading client service and tailored solutions.
<br><br>
KJ is seeking a collaborative Senior Process Mechanical Engineer to join our growing Water Infrastructure team to projects company wide. The Senior Process Mechanical Engineer is responsible for ensuring the Water treatment processes are efficient, compliant with regulations and environmentally responsible.
<br><br>
<b>Key Responsibilities:</b><br>
This position will function as the technical expert focusing on water process projects across the organization. This position will apply advanced engineering techniques and analysis for solution development, effectively communicate with all stakeholders and levels, and will manage projects focused on water process.
<br><br>
<ul>
<li>This position will be responsible for projects focused on detailed design and project management of small to large civil infrastructure projects including, but not limited to, water, sanitary sewer collection systems, pump stations and water treatment processes and plants.</li>
<li>Design and optimize water treatment processes, including physical, chemical and biological treatment systems, to maximize efficiency and minimize environmental impact.</li>
<li>Manage projects from the planning phase through construction.</li>
<li>Supporting business development and helping to identify and develop new water pursuits. Collaborate with our existing contacts in the wastewater industry to identify and develop new business opportunities.</li>
</ul>
<b>Qualifications:</b><br>
<ul>
<li>7+ years of progressive relevant water experience</li>
<li>Bachelor's or Master's degree in Civil, Environmental or Mechanical Engineering. Advanced degree strongly preferred</li>
<li>Professional Engineer (PE) license required (ideally California, Oregon, Washington or Colorado with willingness and ability to add additional states)</li>
<li>Wastewater process experience with strong technical knowledge of the water industry</li>
<li>Demonstrated ability to provide excellent client service and interact positively with clients</li>
<li>Experience with business development and sales</li>
<li>Excellent written and oral communication skills</li>
<li>Design-Build experience a plus but not required</li>
</ul>
Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our people to thrive and achieve their full potential.
<br><br>
Salary range for this position is anticipated to be $150,000 to $181,000, and may vary based upon education, experience, qualifications, licensure/certifications and geographic location.
<br><br>
<b>Benefits summary:</b> Medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs.
<br><br>
#LI-Hybrid
<br><br>
Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

Senior Process Mechanical Engineer - Water

Interface Engineering, Inc

<div><div><div><div><div><div><div><b>Join a People-First, Employee-Owned Firm That&rsquo;s Redefining Flexibility and Growth</b></div>
<div></div><div><b>Senior Fire Protection Engineer/Designer (MEP) &ndash; San Francisco, CA (Hybrid)</b><br>
<i>Interface Engineering Inc.</i></div>
<div></div><div>At Interface Engineering, we believe your career should be as dynamic and rewarding as the projects you support. As a 100% employee-owned firm, we&rsquo;re proud to offer our <b>Collaboration from Home</b> policy&mdash;giving you the flexibility of a hybrid schedule (2 days in-office per week minimum) while staying connected to a team that values innovation, inclusion, and impact.</div>
<div></div><div><b>Why Interface?</b></div>
<div>We&rsquo;re not just engineers&mdash;we&rsquo;re collaborators, mentors, and trailblazers in high-performance design. Our <b>Pathway to Leadership</b> program offers a transparent, personalized roadmap for career advancement, empowering you to grow in the direction that excites you most.</div>
<div></div><div><b>Our Culture</b><br>
Interface has the company culture and work environment you have been seeking! You&rsquo;ll find a workplace with a culture of fun, superior work/life balance benefits, expansive personal development opportunities, innovative technology, and great relationships. You&rsquo;ll work alongside MEP industry leaders who will help you develop your own thriving career path. Our work takes us around the globe and on a steady growth curve. Our success and innovation are powered by people like you!</div>
<div></div><div><b>Our Core Values:</b></div>
<div>The following Core Values capture the essence of who we are. We live and breathe them, and they inform everything we do.</div>
<ul><li>We are Conscientious.</li>
<li>We are Empowered.</li>
<li>We are Respectful.</li>
<li>We are Transformative.</li>
<li>We are Resilient.</li>
</ul><div><b>What You Will be Doing:</b><br>
As a Senior Fire Protection Engineer/Designer at Interface Engineering, your responsibilities will include, but may not be limited to:</div>
<ul><li>Fire alarm design</li>
<li>Fire alarm calculations</li>
<li>Fire and smoke modeling</li>
<li>Smoke control rational analysis development<br>
</li><li>Fire sprinkler system design</li>
<li>Water-based or special hazard-based fire protection systems design</li>
<li>Hydraulic and water supply calculations</li>
<li>Evaluation of existing building fire protection and alarm systems</li>
<li>Commissioning in fire alarm and fire protection systems</li>
<li>Special inspections</li>
<li>Building code analysis</li>
<li>Due diligence report generation</li>
<li>Client interaction</li>
<li>Multi-discipline coordination</li>
<li>Product selection and evaluation</li>
<li>Project specifications development</li>
<li>Providing exemplary service to fellow team members and clients</li>
</ul><div><b>To Qualify for Application:</b></div>
<div>The successful Fire Protection Engineer candidate should have:</div>
<ul><li>8+ years&rsquo; experience in fire protection system consulting and design.</li>
<li>Working knowledge of NFPA standards and I-Codes.</li>
<li>Specialization in code consulting, fire alarm/sprinkler systems, and other water-based systems design.</li>
<li>Excellent time management and communication abilities.</li>
<li>Previous project management and/or design lead experience.</li>
<li>Willingness to travel for site visits, meetings, and witness testing.</li>
<li>Working knowledge of computer aided design programs (Revit, Autosprink for Revit, AutoCAD).</li>
</ul><div><b>To Be Competitive for this Role:</b><br>
Preferred qualifications include:</div>
<ul><li>EIT or PE in Fire Protection</li>
<li>NICET certification in Fire Alarm and/or Water-Based Fire Protection Systems Layout</li>
<li>Associates or bachelor&rsquo;s degree in Fire/Mech/Elec Engineering</li>
<li>Working knowledge of computer aided design programs (REVIT and AutoCAD)</li>
</ul><div><b>What You&rsquo;ll Love</b></div>
<ul><li><b>Competitive Pay</b>: $111,147 to $158,607 annual salary and conditional bonus</li>
<li><b>Employee Ownership</b>: Build equity through our Employee Stock Ownership Plan (ESOP)</li>
<li><b>Robust Benefits</b>: 401(k), medical/dental/vision, life &amp; disability insurance, transportation benefits...and more!</li>
<li><b>Generous Time Off</b>: PTO, paid holidays, and company closure to clients from Christmas to New Year&rsquo;s</li>
<li><b>Purpose-Driven Culture</b>: Paid volunteer time and a commitment to social equity</li>
<li><b>Career Development</b>: Work alongside industry leaders and access continuous learning opportunities</li>
</ul><p></p><div><b>Ready to grow with us?</b><br>
If you&rsquo;re looking for a role where your voice matters, your growth is supported, and your work makes a difference&mdash;<b>apply today</b> and become part of the Interface Engineering family.</div>
<p></p><div><b>Social Equity:</b></div>
<div>Interface is committed to social equity within our walls and in our communities. We are a diverse, inclusive, and responsible firm. Interface provides equal employment opportunities (EEO) to employees and applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classifications. We support local business and seek to partner with small and minority-owned firms on our projects. Our staff is empowered to design community service programs (e.g., clean up beaches, serve meals at shelters, tutor school-aged children, etc.) &ndash; using paid volunteer time.</div>
<div></div><div><i>Please note: H1-B visa sponsorship or transfer is not approved for this position.</i></div></div></div></div></div></div></div><div></div>

Senior Fire Protection Engineer/Designer

Realign

<div>San Francisco, California 94016 Posted February 24th, 2026
 <div></div><p>Looking for more job opportunities? Click here!</p></div>
<br><div><p>Job Type: Contract</p>
<p>Job Category: IT</p>
<p>Job Description</p>
<p></p><p><b>Role: Sr. AI/ML Engineer</b></p><ul><li> <b>Experience</b> &ndash; 10+ Years</li><li> <b>Location</b> - San Francisco, CA &ndash; LOCALS Only</li></ul><div><b>
Required Qualifications</b><br>
<ul><li>Deep expertise in Machine Learning, Generative AI, LLMs, RAG, and AI orchestration.</li><li>Strong understanding of Azure OpenAI, AWS Bedrock, or similar platforms.</li><li>Experience deploying AI in regulated environments.</li><li>Hands-on architectural and engineering leadership capabilities.</li><li>Strong communication skills with VP/Senior Director stakeholders.</li></ul>
 Preferred Qualifications<br>
<ul><li>12+ years in AI/ML, data engineering, or digital transformation.</li><li>Prior experience leading enterprise AI programs.</li><li>Utility domain experience (wildfire, grid, operations).</li><li>Knowledge of Responsible AI frameworks (NIST AI RMF, ISO 42001).</li></ul><br>
<b>
Roles &amp; Responsibilities</b><br>
<b>Role Overview</b><br>
Utilities are accelerating their enterprise AI adoption across Operations, Customer Experience, Wildfire Safety, Regulatory, and IT. The AI Lead will serve as the strategic driver for enterprise AI transformation&mdash;defining vision, governance, enterprise architecture, and leading delivery of high-impact GenAI and ML solutions.</div><div><b><br>
Key Responsibilities</b><br>
<ul><li>Define the enterprise AI vision, roadmap, and operating model.</li><li>Identify and prioritize AI/ML/GenAI opportunities across business units.</li><li>Drive design and deployment of AI solutions including consultation agents, hazard detection, regulatory Q&amp;A automation, and contact center assistants.</li><li>Establish AI governance, compliance, model risk management, and auditability frameworks.</li><li>Lead cross-functional AI programs spanning IT, Operations, Customer Care, Regulatory, Safety, and Field Ops.</li><li>Mentor and guide data scientists, ML engineers, architects, and product owners.</li><li>Promote AI literacy, change management, and best practices across the enterprise.</li></ul></div><p></p>
<p>Required Skills</p>
<p>DEVOPS ENGINEER</p> <p>SENIOR EMAIL SECURITY ENGINEER</p></div>

Sr. AI/ML Engineer-4

Modis

<div>
 Akkodis is seeking a
 <strong>
  Mechanical Design Engineer/Robotics Engineer
 </strong>
 for a
 <strong>
  contract
 </strong>
 job with a client in
 <strong>
  Fremont, CA
 </strong>
 . Responsibilities include developing and manufacturing an autonomous delivery robot platform and collaborating with cross-functional teams to ensure efficient production and quality control.
 <br/>
 <br/>
 <strong>
  Rate Range:
 </strong>
 $45/hour to $48/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
 <br/>
 <br/>
 <strong>
  Mechanical Design Engineer/Robotics Engineer Job Responsibilities Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and manufacture an autonomous delivery robot platform.
  </li>
  <li>
   Collaborate with Hardware Engineering and Technician teams to prepare for product launch.
  </li>
  <li>
   Manage day-to-day production and respond to quality issues on the frontline.
  </li>
  <li>
   Ensure component traceability for product shipments and maintain production documentation.
  </li>
  <li>
   Interface with Design-Responsible Engineers (DREs) to bring products to reality.
  </li>
  <li>
   Scale and sustain the manufacturing of next-generation delivery robots.
  </li>
  <li>
   Set up and manage quality control processes to ensure product consistency and reliability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BS or MS in Manufacturing Engineering, Robotics, or a related field.
  </li>
  <li>
   Minimum of 3 years of industry experience in robotics, micro-mobility, autonomous vehicles, or automotive.
  </li>
  <li>
   Experience supporting production lines with operators and technicians.
  </li>
  <li>
   Strong communication, documentation, and quality control setup experience.
   <br/>
   <br/>
  </li>
 </ul>
 If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at
 <strong>
  mohammed.ateeq@
 </strong>
 <strong>
  akkodisgroup.com
  <br/>
  <br/>
 </strong>
 <strong>
  Pay Details:
 </strong>
 $45.00 to $48.00 per hour
 <br/>
 <br/>
 Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
 <br/>
 <br/>
 Equal Opportunity Employer/Veterans/Disabled
 <br/>
 <br/>
 Military connected talent encouraged to apply
 <br/>
 <br/>
 To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
 <br/>
 <br/>
 <ul>
  <li>
   The California Fair Chance Act
  </li>
  <li>
   Los Angeles City Fair Chance Ordinance
  </li>
  <li>
   Los Angeles County Fair Chance Ordinance for Employers
  </li>
  <li>
   San Francisco Fair Chance Ordinance
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Massachusetts Candidates Only:
 </strong>
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
</div>


Mechanical Design Engineer/Robotics Engineer

Zendesk

<div><h2 class="jobSectionHeader"><b>Job Description
</b></h2><p></p><p>Role: Machine Learning Engineer
</p><p>TBH#:
</p><p>Location: US<br>
</p><p></p><br>
<p>Zendesk&rsquo;s people have one goal in mind: to make Customer Experience better.<br>
</p><p></p><br>
<p>The Enterprise Machine Learning team drives organizational value through scalable ML solutions and data-driven insights, fundamentally changing how business decisions are made. We collaborate closely with stakeholders, applying the latest advances in machine learning, deep learning, and large language models (LLMs) to create highly impactful outcomes. Our commitment is to advance the state of AI, statistical modeling, and robust system design to enhance and expand our core business capabilities.
</p><h3 class="jobSectionHeader"><b>Role Overview
</b></h3><p>As a Machine Learning Engineer, you will serve as a technical and strategic member within the team, driving the development and deployment of advanced data science and machine learning solutions&mdash;particularly those harnessing LLMs and deep learning. You will architect and scale ML systems, foster effective cross-functional collaborations, and ensure that business value is embedded in every technical decision. Your business acumen allows you to translate complex analytical approaches into actionable insights and stakeholder-friendly narratives, strengthening partnership and adoption across the enterprise.
</p><h3 class="jobSectionHeader"><b>Key Responsibilities
</b></h3><ul><li><p>Drive the design, development, and deployment of advanced ML and AI solutions, with an emphasis on large language models (LLMs), deep learning architectures, and sophisticated statistical modeling.
</p></li><li><p>Build scalable, robust data science systems&mdash;from data ingestion, data curation, data modeling to algorithm development, model deployment and monitoring&mdash;meeting enterprise-grade performance, reliability, and compliance standards.
</p></li><li><p>Act as a subject matter expert, collaborating with data scientists, ML engineers, analysts, and business stakeholders to understand needs, define requirements, and deliver practical solutions with measurable business impact.
</p></li><li><p>Effectively articulate complex technical concepts to non-technical partners, bridging gaps between technical teams and business operations for maximum results.
</p></li><li><p>Drive adoption of best practices in MLOps, including CI/CD pipelines, containerization, orchestration, observability, and reproducibility.
</p></li><li><p>Oversee and enhance the integrity, security, and compliance of all data science workflows and contracts.
</p></li><li><p>Stay abreast of the latest industry advancements in ML, LLMs, deep learning, cloud data engineering, and MLOps solutions (AWS, Kubernetes, Snowflake, etc.).
</p></li><li><p>Fostering technical excellence and ensuring alignment with business objectives.
</p></li></ul><h3 class="jobSectionHeader"><b>What We&rsquo;re Looking For
</b></h3><ul><li><p>Education &amp; Experience:
</p><ul><li><p>3+ years&rsquo; experience in Data Science, Machine Learning, or a related field
</p></li><li><p>BA/BS in Computer Science, Data Science, or related discipline (advanced degree is highly preferred)
</p></li></ul></li><li><p>Technical Expertise:
</p><ul><li><p>Deep expertise in statistical modeling, machine learning, and deep learning (including practical experience with LLMs and transformers)
</p></li><li><p>Strong programming skills (Python preferred; Java, Scala, or similar also valued)
</p></li><li><p>Proven ability to build and optimize scalable data science solutions&mdash;end-to-end&mdash;from data pipelines (dbt, Astronomer, Snowflake, AWS) to deployment and monitoring (Docker, Kubernetes, CI/CD, MLOps best practices)
</p></li><li><p>Experience handling and analyzing large datasets, with a preference for experience in cloud data warehouses (Snowflake)
</p></li></ul></li><li><p>Business Acumen:
</p><ul><li><p>Demonstrated success in translating business needs into analytical solutions, driving quantifiable impact
</p></li><li><p>Strong stakeholder engagement skills, with a track record of building trusted business partnerships and driving adoption of data science initiatives
</p></li></ul></li><li><p>Communication &amp; Collaboration:
</p><ul><li><p>Exceptional ability to simplify and communicate complex data science concepts to technical and non-technical audiences alike
</p></li><li><p>Experience working cross-functionally with engineers, analysts, and product leaders
</p></li><li><p>Steadfast commitment to continuous learning, collaboration, and fostering an inclusive, innovative team environment
</p></li></ul></li></ul><h3 class="jobSectionHeader"><b>Why You&rsquo;ll Thrive Here
</b></h3><ul><li><p>Opportunity to develop and scale of LLM and deep learning solutions with real-world business impact
</p></li><li><p>An environment that values innovation, ownership, and professional growth
</p></li><li><p>The chance to work on high-visibility, high-impact projects at scale alongside a passionate multidisciplinary team<br>
</p></li></ul><p></p><br>
<br>
<p>Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com .<br>
</p><p></p><br>
<p>Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
</p><p></p>The US annualized base salary range for this position is $206,000.00-$308,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.
<p></p><p>Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
</p><p></p><p><b>The intelligent heart of customer experience
</b></p><p>Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.
</p><p></p><p>Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
</p><p></p><p>As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.
</p><p></p><p>Zendesk is an equal opportunity employer, and we&rsquo;re proud of our ongoing efforts to foster global diversity, equity, &amp; inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here .
</p><p></p><p>Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.</p></div>

Senior Machine Learning Engineer

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