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asst. restaurant manager - primavera (italian speaking) Jobs in Manama

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assistant manager workforce operations

assistant restaurant manager Jobs in Manama

assistant restaurant manager

assistant restaurant manager - greek / mediterranean restaurant Jobs in Manama

assistant restaurant manager greek mediterranean restaurant

Sofitel

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  "Why work for Accor?
  <br/>
  <br/>
 </strong>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 </strong>
 is looking for a professional and guest-focused
 <strong>
  Receptionist
 </strong>
 to join our Front Office team.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Welcome guests with warmth and professionalism, ensuring a memorable arrival and departure experience.
  </li>
  <li>
   Handle check-in, check-out, room reservations, and guest inquiries efficiently.
  </li>
  <li>
   Process payments and maintain accurate guest records.
  </li>
  <li>
   Respond promptly to guest requests and coordinate with other departments to ensure exceptional service.
  </li>
  <li>
   Handle telephone calls, emails, and guest correspondence professionally.
  </li>
  <li>
   Maintain Front Office standards in line with Sofitel and Accor brand expectations.
  </li>
  <li>
   Ensure confidentiality of guest information and compliance with hotel procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience as a Receptionist or Front Office Agent in a hotel environment.
  </li>
  <li>
   Knowledge and hands-on experience with Opera Cloud is mandatory.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong customer service orientation with a passion for hospitality.
  </li>
  <li>
   Ability to multitask and work efficiently in a fast-paced environment.
  </li>
  <li>
   Good command of written and spoken English. Additional languages are an advantage.
  </li>
  <li>
   Flexibility to work shifts, including weekends and public holidays.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 <strong>
  Your Team &amp; Working Enviroment:
 </strong>
 <strong>
  Sofitel Bahrain Zallaq Thalassa Sea &amp; Spa
 </strong>
 is a 5-star luxury resort featuring
 <strong>
  262 elegantly appointed rooms and suites, plus 4 water villas
 </strong>
 , which encompass 1 grand Royal Suite, 6 themed Opera Suites with private infinity pools, 21 Prestige Suites, 48 Club Mill&eacute;sime Rooms, and 186 Superior and Luxury Rooms. The resort boasts
 <strong>
  6 distinctive restaurants and 3 bars/lounges
 </strong>
 , including the signature
 <em>
  Yamaz
 </em>
 Greek restaurant,
 <em>
  Fiamma
 </em>
 Italian, and
 <em>
  Maison Sushi
 </em>
 . Its premier event and corporate facilities comprise the magnificent
 <strong>
  Al Nakheel Grand Ballroom
 </strong>
 (divisible into 3 sections),
 <strong>
  Al Nasreya Hall
 </strong>
 ,
 <strong>
  5 dedicated meeting rooms
 </strong>
 , and the exclusive, private
 <em>
  Sofi Island
 </em>
 for outdoor functions. Rounding out its luxury amenities are a private Beach Club, an interactive Kids Club, and the renowned
 <strong>
  Thalassa Sea &amp; Spa,
 </strong>
 reputed as the very first Thalassa spa in the Gulf Cooperation Council (GCC) countries.
 <br/>
 <br/>
 <strong>
  Our Commitment To Diversity &amp; Inclusion
  <br/>
  <br/>
 </strong>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Receptionist

The Ritz-Carlton Hotel Company, L.L.C.

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 26084644
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Food and Beverage &amp; Culinary
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Assisting in Management of Restaurant Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handles employee questions and concerns.
  </li>
  <li>
   Monitors employees to ensure performance expectations are met.
  </li>
  <li>
   Provides feedback to employees based on observation of service behaviors.
  </li>
  <li>
   Assists in supervising daily shift operations.
  </li>
  <li>
   Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
  </li>
  <li>
   Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Day-to-Day Restaurant Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensures all employees have proper supplies, equipment and uniforms.
  </li>
  <li>
   Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
  </li>
  <li>
   Ensures compliance with all restaurant policies, standards and procedures.
  </li>
  <li>
   Monitors alcohol beverage service in compliance with local laws.
  </li>
  <li>
   Manages to achieve or exceed budgeted goals.
  </li>
  <li>
   Performs all duties of restaurant employees and related departments as necessary.
  </li>
  <li>
   Opens and closes restaurant shifts.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Providing Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
  </li>
  <li>
   Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  </li>
  <li>
   Encourages employees to provide excellent customer service within guidelines.
  </li>
  <li>
   Handles guest problems and complaints, seeking assistance from supervisor as necessary.
  </li>
  <li>
   Strives to improve service performance.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Assists in the review of comment cards and guest satisfaction results with employees.
  </li>
  <li>
   Meets and greets guests.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Conducting Human Resource Activities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervises on-going training initiatives.
  </li>
  <li>
   Uses all available on the job training tools for employees.
  </li>
  <li>
   Communicates performance expectations in accordance with job descriptions for each position.
  </li>
  <li>
   Coaches and counsels employees regarding performance on an on-going basis.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Assists servers and hosts on the floor during meal periods and high demand times.
  </li>
  <li>
   Recognizes good quality products and presentations.
  </li>
  <li>
   Supervises daily shift operations in absence of Restaurant Manager.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
 <br/>
 <br/>
 Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 <br/>
 <br/>
 Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 <br/>
 <br/>
 In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
</div>


Asst. Restaurant Manager - Primavera (Italian Speaking)

EMCO Company W.L.L.

<p><b>Contracts Manager / Quantity Surveyor &ndash; MEP (FIDIC)</b></p><p>We are seeking an experienced <b>Contracts Manager / Quantity Surveyor &ndash; MEP</b> to lead the commercial, contractual, and cost management of MEP projects from design through construction and final account, in accordance with FIDIC Conditions of Contract. The role is strongly focused on MEP quantity surveying, cost control, and commercial risk management.</p><p>Key Responsibilities</p><ul><li>Lead MEP quantity surveying functions, including cost planning, budgeting, BOQs, and cost control.</li><li>Review MEP designs from a commercial and cost-efficiency perspective during the design stage.</li><li>Administer FIDIC-based MEP contracts throughout the project lifecycle.</li><li>Prepare, assess, and negotiate variations, claims, and EOTs, including design-related changes.</li><li>Manage monthly interim valuations, cash flow, and final accounts for MEP packages.</li><li>Identify and mitigate commercial and contractual risks specific to MEP works.</li><li>Coordinate with MEP consultants, engineers, subcontractors, and clients to protect commercial interests.</li><li>Provide commercial input to procurement strategies and subcontractor appointments.</li><li>Prepare cost reports, forecasts, and financial updates for management.</li><li>Support dispute avoidance and resolution through strong contractual control.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor&rsquo;s degree in <b>Quantity Surveying, Engineering, or Construction Management</b>.</li><li><b>8+ years&rsquo; experience</b> in <b>MEP quantity surveying and contract management</b>.</li><li>Strong working knowledge of <b>FIDIC contracts</b>.</li><li>Proven experience in <b>MEP design and construction projects</b>.</li><li><b>Middle East / GCC experience</b> preferred.</li><li>Professional certification (<b>MRICS / RICS</b>) is an advantage.</li></ul><p>Core Skills</p><ul><li>MEP cost planning, BOQs, and value engineering</li><li>FIDIC contract administration and claims</li><li>Change management and EOT assessment</li><li>Commercial risk and cash flow control</li><li>Strong negotiation and reporting skills</li></ul><p>Job Type: Full-time</p><p>Pay: BD1,500.000 - BD2,500.000 per month</p><p>Work Location: In person</p>

Quantity Surveyor MEP (Contracts Manager)

Trust Re

<div>
 <p>
  <strong>
   Job Summary
  </strong>
 </p>
 <p>
  We are seeking a detail-oriented and analytical
  <strong>
   Actuarial Analyst
  </strong>
  to support actuarial reporting, regulatory compliance, financial planning, and risk management activities. The successful candidate will work closely with external actuarial consultants, underwriting teams, and the FP&amp;A function to ensure timely reporting, accurate data management, and effective risk monitoring across the Company and its affiliates.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Extract, validate, and sanitize reinsurance policy data for submission to external actuarial consultants.
  </li>
  <li>
   Respond promptly to queries and information requests from external actuarial consultants and ensure timely resolution.
  </li>
  <li>
   Provide actuarial support for
   <strong>
    IFRS 17
   </strong>
   reporting and related activities.
  </li>
  <li>
   Prepare and submit regulatory reports relating to actuarial data for the Company and its affiliates.
  </li>
  <li>
   Support the Head of FP&amp;A in the preparation of budgets, forecasts, and financial planning exercises.
  </li>
  <li>
   Assist the Manager, FP&amp;A, in capital modeling exercises for the Company and its affiliates as required.
  </li>
  <li>
   Prepare risk control and monitoring reports for the Company and its affiliates.
  </li>
  <li>
   Support underwriting functions through aggregate and exposure (limit) monitoring activities.
  </li>
  <li>
   Perform additional duties and responsibilities as assigned by the line manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in Actuarial Science, Mathematics, Statistics, Finance, Economics, or a related discipline.
  </li>
  <li>
   Progress toward a recognized actuarial qualification (e.g., SOA, IFoA, CAS) is preferred.
  </li>
  <li>
   Relevant experience in insurance, reinsurance, actuarial analysis, or financial reporting is an advantage.
  </li>
  <li>
   Knowledge of
   <strong>
    IFRS 17
   </strong>
   , regulatory reporting requirements, and capital modeling concepts is desirable.
  </li>
  <li>
   Strong analytical, problem-solving, and numerical skills.
  </li>
  <li>
   Proficiency in Microsoft Excel and data analysis tools.
  </li>
  <li>
   Excellent communication and stakeholder management skills.
  </li>
  <li>
   Ability to manage multiple priorities and meet strict reporting deadlines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Actuarial Analyst

Chenega Corporation

<div>Overview:
<div><b>
Personnel Assistant I</b></div><div></div><div><b><br>
Manama, Bahrain</b></div><div></div><div><br>
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!</div><div></div><div><br>
The <b>Personnel Assistant I </b>shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.</div>
Responsibilities:
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
</li><li>Verbally acknowledge customers upon arrival.
</li><li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li><li>
Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
</li><li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li><li>
Answer telephone inquiries.</li><li>
Monitor customer wait times via sign-in sheets.
</li><li>Return all failed or retrieved CACs to DMDC monthly.</li><li>
Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li><li>
Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li><li>
Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li><li>
Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.
</li><li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li><li>
Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li><li>
Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.
</li><li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li><li>
Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li><li>
Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li><li>
Perform printer maintenance and User Maintenance on RAPIDS equipment
</li><li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.
</li><li>Complete annual company and customer training requirements.</li><li>
Assist with monthly metrics reporting</li><li>
Record labor hours daily.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>High School Diploma or GED required.</li><li>
1+ years of experience in a Customer Service environment.</li><li>
Must have the ability to pass a Navy background check before starting and later maintain a Secret clearance.</li><li>
Must obtain an appropriate work visa before starting.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.
<ul><li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li></ul></li></ul><div><i><br>
</i></div><div><b>Knowledge, Skills, and Abilities:</b></div><ul><li>
Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.
</li><li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
</li><li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li><li>
Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support.</li><li>
Ability to multi-task in a high-stress, performance-based environment.</li><li>
Ability to establish priorities and meet established deadlines.</li><li>
Ability to travel locally up to 10% as required.</li></ul><div><b>
How you&rsquo;ll grow</b></div><div>
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.</div><div></div><div><br>
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</div><div></div><div><b><br>
Benefits</b></div><div>
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.</div><div>
Learn more about what working at Chenega MIOS can mean for you.</div><div></div><div><b><br>
Chenega MIOS&rsquo;s culture</b></div><div>
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.</div><div></div><div><b><br>
Corporate citizenship</b></div><div>
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.</div><div>
Learn more about Chenega&rsquo;s impact on the world.</div><div>
Chenega MIOS News- https://chenegamios.com/news/</div><div></div><div><b><br>
Tips from your Talent Acquisition Team</b></div><div>
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:</div><div>
Chenega MIOS web site - www.chenegamios.com</div><div>
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm</div><div>
LinkedIn - https://www.linkedin.com/company/1472684/</div><div>
Facebook - https://www.facebook.com/chenegamios/</div><div></div><div><br>
#Chenega Analytic Business Solutions, LLC</div>
Teleworking Permitted?: false</div>

Personnel Assistant I

Zain

<div>About the Role<p><br>
The Manager of CVM &amp; Retention is accountable for driving customer life-cycle strategies that increase customer value, strengthen loyalty and minimize churn. The role focuses on analyzing customer data and behavior to design targeted retention strategies, programs, personalized offers and engagement initiatives that maximizes revenues and profitability. The Manager will be working closely with the Products and Services Team, Sales, Technology, Digital and Customer care teams, to ensure seamless execution of revenue simulation and retention campaigns while continuously monitoring results and identifying new opportunities to enhance customer satisfaction.</p>
What We Need From You<ul><li><p><br>
Analyze customer data, usage partners and behavior to identify opportunities for increasing CLV.</p></li><li><p>
Develop and refine customer segmentation to tailor retention, upsell, and cross-sell strategies.</p></li><li><p>
Monitor churn trends and provide proactive insights to minimize attrition.</p></li><li><p>
Design and execute retention programs and loyalty initiatives to reduce churn and strengthen customer loyalty.</p></li><li><p>
Develop strategies to upsell and cross-sell products and services, ensuring growth in ARPU and overall base revenue.</p></li><li><p>
Lead the design, execution and monitoring of all BTL campaigns across multiple channels including digital.</p></li><li><p>
Build and maintain dashboards to track the performance and ROI of CVM campaigns.</p></li><li><p>
Ensure CVM campaigns complement the broader marketing launches and go-to-market strategies.</p></li><li><p>
Collaborate with the Customer Experience and digital team to design seamless customer journeys that drive satisfaction and loyalty.</p></li><li><p>
Gather and analyze customer feedback to identify pain points and work with relevant team to resolve issues.</p></li><li><p>
Implement personalized communication strategies for different customer segments.</p></li><li><p>
Establish and lead churn management processes, including proactive and reactive churn strategies.</p></li><li><p>
Work with Sales and Customer Care teams to execute retention plans, with clear ownership and accountability across teams.</p></li><li><p>
Direct and support sales channels through training, incentives and push activities to deliver the CVM plan.</p></li><li><p>
Define KPIs to measure retention effectiveness, campaigns ROI and revenue impact.</p></li><li><p>
Prepare and present regular reports, insights and recommendations to Senior Management.</p></li><li><p>
Drive innovation in CVM practices, adopt new tools, analytics and best practices to stay ahead of competition.</p></li><li><p>
Mentor and guide CVM team members, fostering a performance-driven and customer-focused culture.</p></li><li><p>
Perform other related duties or special projects assigned by Senior Management.</p></li></ul><br>
<p></p>
Education and Experience<ul><li><p><br>
BSC in Business Administration, Marketing, Data Analytics, or relevant field. (Master's degree or a professional certification in CVM or Data Analytics is an advantage).</p></li><li><p>
8 to 10 years of experience in telecom or related industries with focus on CVM or customer retention.</p></li></ul><p></p>
Skills and Knowledge<ul><li><p><br>
Proven track record in designing and executing customer life-cycle strategies, retention programs and personalized campaigns.</p></li><li><p>
Experienced in managing cross-functional projects and leading teams toward revenue or churn reduction targets.</p></li><li><p>
Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.</p></li><li><p>
Proficiency in campaign management tools and BI/Analytics platforms.</p></li><li><p>
Excellent communication, presentation and reporting skills.</p></li><li><p>
Problem solving and decision-making abilities with a data driven and customer-centric mindset.</p></li></ul></div>

Manager - CVM and Retention

Alabraaj Restaurants Group

<p><b>Job Title: </b>Waitress &amp; Cashier</p><p><b>Department: </b>Operations</p><p><b>Reporting To: </b>Branch Manager</p><p><b>Location:</b> Manama, Bahrain</p><p><i><b>Applicants must reside in Bahrain, possess relevant experience and skills, and answer all pre-screening questions to be considered for this role.</b></i></p><p>Key responsibilities include, but are not limited to, greeting and welcoming guests, following service standards as trained, taking guest orders, serving food on time, neatly setting tables, maintaining cleanliness of respective section, resolving and/or reporting customer complaints, operating POS and processing guest bills and transactions.</p><p>Maintaining excellent grooming and personal hygiene is imperative, along with an attentive, polite, and helpful attitude towards all customers and colleagues.</p><p><b>Al Abraaj Restaurants Group</b></p><p>Al Abraaj Restaurants Group is a Bahrain based Public Shareholding Company, widely recognised for its pioneering excellence in the F&amp;B sector since 1987. With 39 years of hospitality experience, 17 brands, 30+ outlets, and over 1,000 employees, the group offers an exciting array of unique dining concepts, catering to diverse culinary tastes.</p><p>These brands include Al Abraaj, Mashawi Al Abraaj, Mazmiz, Bindaira, Nu Asia, Lumee, YaSalam!, Otto, San Carlo Cicchetti, La Rotisserie, SAL, Chica, Chapra, Sangam, La Ro Bistro, Camel Club, and Orso, along with Al Abraaj Catering, Bakery, and CPU.</p><p>Application Question(s):</p><ul><li>Are you located in Bahrain?</li><li>What is your visa status?</li><li>What is your current salary?</li><li>Do you require a notice period?</li></ul><p>Work Location: In person</p>

Waitress & Cashier (Restaurant)

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