sales manager

project manager

hr manager

operations manager

front desk receptionist

assistant spa manager

Sheraton Grand Hotel, Dubai

<div>
 <p>
  <strong>
   POSITION PURPOSE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ESSENTIAL FUNCTIONS
  </strong>
 </p>
 <ul>
  <li>
   Oversees the operations of a spa, recreation &amp; pool operations and manages the employees under the department.
  </li>
  <li>
   Ensures all employees have the proper supplies, equipment and uniforms.
  </li>
  <li>
   Comprehends &amp; manages budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  </li>
  <li>
   Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
  </li>
  <li>
   Maintains cleanliness of spa and related areas and equipment.
  </li>
  <li>
   Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives.
  </li>
  <li>
   Responsible in keeping up to date on industry trends, guest satisfaction, competition and the business climate in Dubai and the region.
  </li>
  <li>
   Ensure the department operational budget is in line and that all costs are strictly controlled.
  </li>
  <li>
   Assists in reviewing and improving as necessary the operational procedures for the entire Spa.
  </li>
  <li>
   Assists in preparing the annual business plan, forecasts and marketing plan.
  </li>
  <li>
   Assists in building an outstanding Spa team by demonstrating personal standards of excellence and demanding the same from all employees.
  </li>
  <li>
   Regularly review policies and procedures relating to the spa and taking action to formulate and propose improvements.
  </li>
  <li>
   Formulate policies and procedures for the spa, recreation and pool operations.
  </li>
  <li>
   Ensure that employees have a complete understanding of and adhere to the spa facilities policies and procedures.
  </li>
  <li>
   Prepare periodic reports for senior management on the activities and usage of the spa.
  </li>
  <li>
   Respond to guest feedback and complains proactively and with care.
  </li>
  <li>
   Assist in the building of an efficient team of employees by striving to maintain standards of excellence.
  </li>
  <li>
   Follow and complies with the local and company regulations and policies regarding occupational health, safety and security; report any maintenance problems, safety hazards, accidents, or injuries; complete health, safety training and certifications in their work area.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ensuring and Delivering Exceptional Customer Service
  </strong>
 </p>
 <ul>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
  </li>
  <li>
   Handles guest problems and complaints.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  </li>
  <li>
   Strives to improve service performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Conducting Human Resources Activities
  </strong>
 </p>
 <ul>
  <li>
   Conducting Human Resources Activities
  </li>
  <li>
   Solicits employee feedback, utilizing an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  </li>
  <li>
   Ensures employees understand expectations and parameters
  </li>
  <li>
   Brings issues to the attention of the department manager and Human Resources as necessary.
  </li>
  <li>
   Observes service behaviors of employees and providing feedback to individuals.
  </li>
  <li>
   Participates in employee progressive discipline procedures.
  </li>
  <li>
   Participates in an on-going employee recognition program.
  </li>
  <li>
   Reviews comment cards and guest satisfaction results with employees.
  </li>
  <li>
   Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  </li>
  <li>
   Supervises on-going training initiatives and conducting training when appropriate.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
  </li>
  <li>
   Celebrates successes and publicly recognizes the contributions of team members.
  </li>
  <li>
   Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and Hotel standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   QUALIFICATION STANDARDS
  </strong>
 </p>
 <p>
  We do expect that you do have the experiences/ behaviors below. You:
 </p>
 <ul>
  <li>
   Fully embrace the philosophy of guest and customer service and own the guests;
  </li>
  <li>
   Identify yourself with the hotel&rsquo;s brand and operating philosophy;
  </li>
  <li>
   Possess a warm and friendly demeanor;
  </li>
  <li>
   Strive to achieve satisfaction and delight of internal and external customers;
  </li>
  <li>
   Are detail oriented and hands on;
  </li>
  <li>
   Are a team player with strong interpersonal skills;
  </li>
  <li>
   Have the potential to develop into a leader, motivate and develop self and other associates;
  </li>
  <li>
   Demonstrate self-confidence, energy and enthusiasm;
  </li>
  <li>
   Have immaculate personal presentation e.g. grooming and conversational ability;
  </li>
  <li>
   Have knowledge of hotel computer systems and other IT related applications;
  </li>
  <li>
   Uphold ethical business practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   EMPLOYMENT CONDITIONS
  </strong>
 </p>
 <ul>
  <li>
   This job may require you to work on holidays and/ or weekends;
  </li>
  <li>
   This job may require you to work a shift other than a day shift, including first, second, and swing or overnight shift;
  </li>
  <li>
   This job often requires extended hours beyond a typical work week;
  </li>
  <li>
   This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;
  </li>
  <li>
   Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;
  </li>
  <li>
   Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant SPA Manager

25hours Hotels

<div><b>Company Description</b><p><br>
At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.</p><p><b>
COME AS YOU ARE &amp; JOIN THE 25h TRIBE.</b></p><b><br>
Job Description</b><p><b><br>
How does your working day look like &hellip;</b></p><ul><li>
Supervise and manage spa staff, including aestheticians, massage therapists, receptionists, and cleaning staff.</li><li>
Create and manage staff schedules to ensure adequate coverage during peak times and efficient operation during slower periods.</li><li>
Provide training for new and existing staff to maintain high service standards and keep them updated on the latest techniques and industry trends.</li><li>
Build and maintain positive relationships with clients, addressing their concerns and ensuring a high level of customer satisfaction.</li><li>
Oversee front desk operations, ensuring a smooth check-in and check-out process, handling reservations, and addressing client inquiries.</li><li>
Monitor and manage spa inventory, including skincare products, oils, and other consumables.</li><li>
Plan and execute marketing strategies and promotional events to attract new clients and retain existing ones.</li><li>
Monitor and drive sales goals, encouraging upselling of services and products.</li><li>
Ensure that all spa equipment is in good working order, coordinating repairs or replacements as necessary.</li><li>
Maintain a clean and organized spa environment, adhering to health and safety standards.</li><li>
Monitor and maintain high standards of service quality, providing feedback and guidance to staff as needed.</li><li>
Ensure the spa complies with all local health and safety regulations.</li><li>
Keep accurate records of spa services, financial transactions, and employee performance.</li><li>
Generate regular reports on spa performance for upper management.</li><li>
Handle customer complaints or staff conflicts in a professional and effective manner.</li><li>
Make informed decisions on matters related to staff, services, and overall spa management.</li><li>
Stay informed about industry trends, new treatments, and technologies, and implement changes to keep the spa competitive.</li></ul><br>
<b>
Qualifications</b><p><b><br>
Your personality counts more than your CV &hellip;</b></p><br>
<p></p><ul><li>
You have 3-5 years of experience in similar role of Head Spa therapist, knowledge of local market, experience in hospitality.</li><li>
Proficiency in Microsoft Office suite and computer skills.</li><li>
Previous experience in spa therapy would be recommended.</li><li>
Knowledge of driving revenue and ensuring maximum efficiency of the booking channels.</li><li>
Guest Service Excellence</li></ul><br>
<b>
Additional Information</b><p><b><br>
What&rsquo;s in it for you &hellip;</b></p><ul><li>
Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!</li><li>
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world</li><li>
Benefit from great offers from our numerous cooperation partners</li><li>
Be part of our hilarious staff parties and much more...</li></ul></div>

Assistant Spa Manager

Atlantis the Royal

<div></div><div><div>Assistant Manager, Resort - Atlantis The Royal<br>
(16945)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b><br>
As the Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests&rsquo; arrival, departure and in-house experiences are as per resort standards.</div>
<div>
You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.</div>
<div><b>
About You</b><br>
Ideally, we&rsquo;d love you to have a bachelor&rsquo;s degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.</div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Resort - Atlantis The Royal

Accor

<div><b>Company Description</b><p><br>
Why work for Accor?</p><p><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.</p><p>
M&ouml;venpick Hotels &amp; Resorts (MH&amp;R) is in the &ldquo;moments&rdquo; business. We&rsquo;re intimately involved in important times in our guests lives. And you never know when a moment can be made. A simple smile in the lobby can create the positivity that turns a business trip into a new business celebration. An insider tip on the best way to spend a day can make an entire holiday. A romantic dinner for two can lead to a longer term partnership.</p><p>
It doesn&rsquo;t take much to make a moment. Just to be genuine. And human. And warm. And take steps to do the ordinary in an extraordinary way.</p><p>
We understand that this vision cannot be achieved without great people who create and support work environments designed to produce exceptional results.</p><b><br>
Job Description</b><p><b><br>
The Role</b></p><ul><li>
To oversee the Recreation operations and recreation facilities of the Hotel</li><li>
To be entrepreneurial and to think beyond the boundaries is expected and not requested</li><li>
To provide service that is sincere, warm and enthusiastic, ensuring the guests&rsquo; satisfaction</li><li>
To take the time to get to know the guests and to be committed to service excellence</li></ul><p><b>
Key Deliverables and Responsibilities</b></p><p><b>
Planning &amp; Organizing:</b></p><ul><li>
Coordinating purchasing for the Spa &amp; gym with the finance team as per the hotel procedures</li><li>
Plan gym activities, classes and communicate to members and guests.</li><li>
Conduct interviews for candidates in the department in conjunction with Human Resources and prepare job descriptions.</li><li>
Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>
Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li><li>
Regularly complete a competitor analysis and make recommendations as required</li><li>
Work with the marketing team to come up with a plan to meet sales targets.</li></ul><p><b>
Operational</b></p><ul><li>
Train and develop the recreation team in line with the departmental operating standards</li><li>
Maintain a consistent focus on improving the overall flow of the recreation operations, seeking ways to maximize and improve the operation through productivity management and energy savings programs</li><li>
To lead and support employees in the achievement of financial, operational and service delivery targets via effective organizational policy and procedural development and appropriate employee training activities</li><li>
Foster a winning, solution-oriented work environment, motivating and engaging employees to continuously deliver the best possible service and to provide feedback and suggestions</li><li>
To lead daily Recreation briefings and monthly employee meetings</li><li>
To have a complete understanding of and to adhere to M&ouml;venpick Hotels &amp; Resorts policy relating to Fire, Hygiene, Health and Safety.</li><li>
To drive the performance of the Recreation team members, including completion of performance appraisals, coaching counselling and performance management in conjunction with Human Resources</li><li>
Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</li><li>
To ensure a consistently high standard of grooming is followed and by self and team</li><li>
Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction</li><li>
Have full knowledge of all products and services provided by the property.</li><li>
Regularly spot check duty shift checklists to ensure tasks are completed.</li><li>
Work with Housekeeping to ensure the Recreation areas and Massage rooms are kept clean and towels are available for members and guests at all times.</li><li>
To carry out any other reasonable duties and responsibilities as assigned.</li></ul><p><b>
Administration:</b></p><ul><li>
To work closely with the Finance department to produce monthly financial reports timely &amp; accurately</li><li>
Maintain up to date member records and data base</li><li>
To review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve member/guest satisfaction level as well as employee productivity and satisfaction</li><li>
Oversee the implementation of a training plan for all recreation team members</li><li>
Monitor and keep updated training records and schedules to ensure planning and completion is carried out as per hotel standard.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Proven experience working as a Spa Supervisor</li><li>
CPR and First Aid certifications are advantageous</li><li>
Effective communication skills</li><li>
Exceptional customer service skills</li></ul><br>
<b>
Additional Information</b><p><br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p></div>

Spa Supervisor

<div><b>Company Description</b><p><br>
Our adventure camp in the Hatta mountains celebrates the land&rsquo;s spirit, providing countless ways to play and explore the outdoors. Fifty caravans form a lively community inspired by nomadic exploration, surrounded by hiking and biking trails throughout mountainous terrain that immerse guests in the region&rsquo;s natural beauty. A central restaurant fueled by local flavors is designed for guests to gather, and a wellness center offers restorative rituals drawing from local tradition.</p><b><br>
Job Description</b><p><b><br>
Role Overview</b><br>
As the Assistant Wellness &amp; Programming Manager, you will support the design, coordination, and delivery of immersive guest experiences that align with our property&rsquo;s wellness, nature, and adventure ethos. This role bridges thoughtful planning with on-the-ground execution, helping bring our vision of transformative, purpose-driven travel to life. You will assist in curating and managing a dynamic calendar of wellness activities, cultural programming, and seasonal events&mdash;ensuring every guest experience is enriching, seamless, and deeply rooted in place.</p><p><b>
Key Responsibilities</b></p><p><b>
Program Design &amp; Execution</b></p><ul><li><p>
Assist in the development and execution of daily wellness, adventure, and cultural programming that reflects the property&rsquo;s values and seasonal rhythms.</p></li><li><p>
Support the curation of holistic experiences, including yoga, meditation, nature immersions, creative workshops, and local artisan collaborations.</p></li><li><p>
Ensure all activities are delivered with consistency, professionalism, and attention to guest well-being.</p></li></ul><p><b>
Guest Engagement &amp; Personalization</b></p><ul><li><p>
Interact directly with guests to promote programming, gather feedback, and help tailor offerings to individual needs and interests.</p></li><li><p>
Act as an on-site ambassador of wellness and connection, creating warm, authentic interactions that enhance guest satisfaction and emotional resonance.</p></li></ul><p><b>
Operational Support</b></p><ul><li><p>
Coordinate logistics for daily and special events, including space setup, equipment, partner scheduling, and guest communications.</p></li><li><p>
Ensure all wellness spaces are maintained to the highest standard of cleanliness, ambiance, and functionality.</p></li></ul><p><b>
Collaboration &amp; Partnership</b></p><ul><li><p>
Work closely with the Wellness &amp; Programming Manager to build partnerships with visiting practitioners, local experts, and experience providers.</p></li><li><p>
Support cross-departmental collaboration to ensure programs are seamlessly integrated into the broader guest journey.</p></li></ul><p><b>
Content &amp; Storytelling</b></p><ul><li><p>
Assist marketing and communications teams by providing updates, stories, and visual content that bring our programming to life across digital platforms.</p></li><li><p>
Contribute to the creation of guest materials such as itineraries, activity guides, and seasonal calendars.</p></li></ul><b><br>
Qualifications</b><ul><li><p><br>
Minimum 5 years of experience in hospitality, wellness, events, or lifestyle programming.</p></li><li><p>
Passion for wellness, nature, and creating meaningful human experiences.</p></li><li><p>
Background in holistic health, fitness, hospitality, or cultural curation is a strong advantage.</p></li><li><p>
Excellent communication, interpersonal, and organizational skills.</p></li><li><p>
Comfortable leading small group sessions or hosting guest activities when needed.</p></li><li><p>
Energetic, flexible, and detail-oriented, with a guest-first mindset.</p></li></ul><b><br>
Additional Information</b><p><b><br>
What&rsquo;s In It for You</b></p><ul><li>
Lots of opportunity to progress and switch it up as part of a global family of brands.</li><li>
Great healthcare, competitive salary, and some nice extra perks across the Ennismore family of brands!</li><li>
Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work</li><li>
The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture</li></ul><p>
This is a rare opportunity to be part of a purpose-driven hospitality concept that merges nature, design, and experience.</p><p>
Join us at Hatta - where nature leads, community thrives, and stories unfold.</p></div>

Assistant Wellness & Programming Manager - New Opening - Hatta

Rixos

<div><b>Company Description</b><p><br>
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><b><br>
Job Description</b><p><b><br>
Position Summary:</b></p><p>
Rixos Properties is seeking a proactive and goal-oriented Assistant Sales Manager to support the Sales team in driving revenue, managing client relationships, and securing new business opportunities. The Assistant Sales Manager will be responsible for maintaining account portfolios, conducting sales activities, and contributing to the achievement of sales targets. This role plays a vital part in supporting the department&rsquo;s commercial success and customer satisfaction.</p><ul><li><b>
Key Responsibilities:</b></li></ul><ul><li><b>Sales Support</b>: Assist the Sales Manager in executing sales strategies to meet revenue targets across assigned market segments.</li><li><b>Client Management</b>: Maintain and grow relationships with existing clients, ensuring their needs are met and opportunities for upselling are explored.</li><li><b>Lead Generation</b>: Identify new sales opportunities through research, networking, and client outreach. Conduct sales calls and presentations to generate business.</li><li><b>Proposal Development</b>: Prepare quotations, proposals, and contracts tailored to client requirements. Follow up on offers and close sales efficiently.</li><li><b>Market Monitoring</b>: Stay informed of market trends, competitor activity, and industry developments to support strategic sales planning.</li><li><b>Reporting</b>: Maintain accurate records of sales activities and prepare reports on performance, client interactions, and potential business opportunities.</li><li><b>Collaboration</b>: Work closely with the Revenue, Marketing, and Events teams to align offers, pricing, and service delivery.</li><li><b>Client Engagement</b>: Organize and conduct site inspections, property tours, and client meetings to promote the property&rsquo;s offerings.</li><li><b>CRM Management</b>: Ensure all client data is accurately recorded in the CRM system and follow-ups are completed in a timely manner.</li><li><b>Compliance</b>: Ensure all sales activities comply with internal policies, procedures, and relevant regulations.</li></ul><b><br>
Qualifications</b><ul><li><br>
Bachelor&rsquo;s degree in Business, Marketing, Hospitality Management, or a related field.</li><li>Preferably fluent in the German Language</li><li>Previous experience in a sales or customer-facing role, preferably within the hospitality industry.</li><li>Strong interpersonal, communication, and negotiation skills.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM systems is an advantage.</li><li>Highly motivated and target-driven with a focus on results.</li><li>Strong organizational and time management skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Professional appearance and customer-focused mind-set.</li></ul></div>

Assistant Sales Manager - Germany, Austria, Switzerland Markets

Meliá Hotels International

<div><div><div><b><i>&ldquo;The world is yours with Meli&aacute;&rdquo;</i></b></div><br>
<div></div>
<div>Discover a boundless path at Meli&aacute;, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family   </div><br>
<div></div>
<div><b>Discover some of the benefits we offer:</b></div><br>
<div></div>
<ul><li><b>My Meli&aacute;Rewards:</b> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</li></ul><br>
<div>
</div><ul><li><b>My Meli&aacute;Benefits:</b> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</li></ul><br>
<div>
</div><div>Be proud to belong to Meli&aacute; as we are proud of you   </div><br>
<div></div>
<div>We are excited to introduce you to a luxurious and unique urban resort - <b>Melia Desert Palm</b>, a proud member of The Melia Collection. The resort is a <b>five-star boutique property</b>, offering a wide range of one, two, and three-bedroom <b>villas</b>, each featuring an intimate and <b>completely private pool</b>, which is highly sought after, especially amongst the <b>GCC clientele.</b> Additionally, you can stay in our beautifully curated <b>suites with a view of the greenery</b>. What makes this resort stand out is its <b>equestrian theme</b>, which is reflected in every aspect of the property. From four polo fields to a professional polo club, a riding school, and <b>over 200 horses on the estate</b>, you will be surrounded by the beauty of these magnificent animals. If you're looking for relaxation and rejuvenation, then you will love the world-class treatments available at the <b>Samana Spa</b>, or the wellness classes offered in our <b>large recreation center</b>. And when it comes to dining, you will be spoilt for choice with <b>three delightful restaurants</b> to choose from, or you can order food to your villa. Conveniently located just 20 minutes from the DXB airport and <b>25 minutes from Dubai Mal</b>l, Melia Desert Palm offers a serene oasis amidst the hustle and bustle of Dubai. You can unwind and soak up the <b>tranquility </b>of the lush estate while enjoying spectacular <b>views</b> of the dramatic <b>Dubai skyline</b>.</div><br>
<div></div>
<div>At <b>Melia Desert Palm Member of Melia Collection</b>, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect and work hard together to deliver the highest quality of service to all. <b>#LI-MR1</b></div><br>
<div></div>
<ul><li><div>Minimum 1 year experience in the same role</div>
</li><li><div>High School diploma or equivalent</div>
</li><li><div>Experience in sales will be considered an asset</div>
</li><li><div>Communication and customer service skills</div>
</li><li><div>A professional appearance</div>
</li><li><div>Positive attitude and good human relations</div>
</li><li><div>Excellent phone etiquette</div>
</li><li><div>Possess strong knowledge of how computers work, as well as the ability to use MS offices Excellent multitasking skills to successfully handle several assignments together</div>
</li><li><div>Possess strong organizational skills required for achieving efficiency on the job</div><br>
</li></ul><div></div><div><b>FUNCTIONAL COMPETENCIES AND RESPONSIBILITIES</b><b>:</b></div>
<div>Please note that this is not an exhaustive list of everything that needs to be done. <b>MELIA DESERT PALM DUBAI</b> employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:</div>
<ul><li><div>Provide guidance to clients on the procedures at the spa</div>
</li><li><div>Answer telephone calls and provide accurate information to clients</div>
</li><li><div>Keep the reception area clean and conducive for clients as they wait for their turn to be attended too</div>
</li><li><div>Introduce new beauty products to clients and educate them on their uses and benefits</div>
</li><li><div>Keep clients updated on currently available promotions and discounts in services offered in the Spa</div>
</li><li><div>Process payments from clients for services ordered from the spa</div>
</li><li><div>Keep register of long and existing clients for them to enjoy benefits given to loyal customers</div>
</li><li><div>Give appointments to clients on specific days</div>
</li><li><div>Open and close the spa at the appropriate time</div>
</li><li><div>Ensure that the front desk is clean and organized for free movement</div>
</li><li><div>Assist in getting client feedback on level of services delivered in order to improve on service delivery</div>
</li><li><div>Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments</div>
</li><li><div>Assist in developing promotional events, which focus on increasing the clientele of the spa</div>
</li><li><div>Manage the visitor register to keep record of people who visit the spa on a daily basis</div>
</li><li><div>Receive customer complaints and feedback and direct them to the Recreation Manager or Assistant Spa Manager for resolution.</div><br>
</li></ul><div></div><div><b>policy and procedure</b></div>
<ul><li><div>To have a complete understanding of and adhere to the company&rsquo;s policy and procedures.</div>
</li><li><div>To have a complete understanding of and adhere to the company&rsquo;s policy related to fire, hygiene, health and safety.</div>
</li><li><div>To report for duty punctually and always wear the correct uniform with the name badge.
</div></li><li><div>To carry out the other duties as assigned by the management team.
</div></li><li><div>To establish good relationship and rapport with guests and colleagues.
</div></li><li><div>To ensure the cleanliness and hygiene in work areas.</div><br>
</li></ul><div></div><div><b>ADDITIONAL RESPONSIBILITIES: (These responsibilities are mandatory to all positions)</b></div><br>
<div></div><ul><li><div>To attend all departmental meetings, briefings &amp; internal or external training sessions as required.
</div></li><li><div>Establishes and maintains an inclusive environment by ensuring effective two ways communication processes are set up.</div>
</li><li><div>To act wholeheartedly in the interests of the Company at all times &amp; not to perform, arrange or carry out any work or activity which could be considered to be in competition with or affect in any way the company interests or be detrimental or damaging to it&rsquo;s public image.
</div></li><li><div>To ensure maximum efficiency, employees are engaged on the basis that they must be prepared to undertake reasonable duties other than those for which they have been specifically engaged.
</div></li><li><div>Be environmentally friendly, reduce waste, recycle when possible, and reuse whenever applicable.</div>
</li><li><div>All employees are expected to co-operate with the management, to ensure the successful application of the Company&rsquo;s Equal Opportunities &amp; Harassment policies.
</div></li><li><div>To carry out any reasonable &amp; lawful direct instruction given by the General Manager during working hours.</div><br>
</li></ul><div></div><div><b>At Meli&aacute; we are all VIP</b>   </div><br>
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<div>Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meli&aacute; an opportunity for constant growth and a passport to create your future wherever you want.</div><br>
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<div>Our warmth, proximity and passion for what we do make working at Meli&aacute; an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, <b>VIP</b><b> </b>People.</div><br>
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<div><i>At Meli&aacute; Hotels International, we are committed to </i><b><i>equal opportunities between women and men</i></b><i> in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.</i></div><br>
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<div><i>We promote our commitment to </i><b><i>equality and diversity</i></b><i>, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that </i><b><i>diversity and inclusion among our employees are essential for our success as a global company</i></b><i>.</i></div><br>
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<div><i>Additionally, we support the sustainable growth of our industry through </i><b><i>a socially responsible team</i></b><i>. In this sense, our motto is &quot;</i><b><i>Towards a sustainable future, from a responsible present</i></b><i>&quot;. Thanks to al our collaborators, we make it possible.</i></div><br>
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<div>To protect yourself and avoid fraud in selection processes, we invite you to consult our recommendations on the &quot;<b>Protect Your Application</b>&quot; page.</div><br>
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<div>If you want to be &ldquo;<b>Very Inspiring People</b>&ldquo;, follow us on:</div><br>
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<div><b>INSTAGRAM</b><b> &ndash; </b><b>TIKTOK</b><b> </b><b>&ndash; </b><b>LINKEDIN</b><b> &ndash; </b><b>INDEED</b><b> &ndash; </b><b>GLASSDOOR</b></div></div></div>

SPA RECEPTIONIST (36099)

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