operations manager

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assistant store manager operations

Majid Al Futtaim

Overview Join to apply for the Assistant Store Manager - eleventy role at Majid Al Futtaim.JOB TITLE Assistant Store Manager Majid Al Futtaim Lifestyle Operations Role Summary The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle. Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li><li>Management skills.</li></ul> Attributes <ul><li>Seniority level: Mid-Senior level</li><li>Employment type: Full-time</li><li>Job function: Sales and Business Development</li><li>Industries: Retail</li></ul>

Assistant Store Manager - eleventy

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager - lululemon

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas.The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. Role Profile <ul><li>Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.</li><li>Drive the Store team to deliver the highest levels of customer service at all times.</li><li>Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.</li><li>Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.</li><li>Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.</li><li>Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.</li><li>Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.</li><li>Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.</li></ul> Requirements <ul><li>Diploma - High school certificate</li><li>Qualification in Retail related field is an added advantage</li><li>Minimum 4-5 years' industry experience</li></ul> What We Offer <ul><li>At Majid Al Futtaim, we're on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime.</li><li>Work in a friendly environment, where everyone shares positive vibes and excited about our future.</li><li>Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model</li></ul>

Assistant Store Manager

Golden Goose

<div>
 
 
 Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
 
 
 
 
 
 
 
 Description
 
 
 
 We are looking for a passionate talent to build our customer experience.
 
 
 The candidate will join the store team located in Dubai.
 
 
 The position will report directly to the Store Manager.
 
 
 
 
 
 
 MISSION
 
 
 
 The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 
 
 
 
 
 
 Essential Duties And Responsibilities
 
 
 <ul>
 <li>
 Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
 </li>
 <li>
 Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
 </li>
 <li>
 Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
 </li>
 <li>
 Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
 </li>
 <li>
 Ensure that the team proactively manage clienteling activities in coordination with CRM department;
 </li>
 <li>
 Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
 </li>
 <li>
 Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
 </li>
 <li>
 Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
 </li>
 <li>
 Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
 </li>
 <li>
 Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
 </li>
 <li>
 Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
 </li>
 <li>
 Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
 </li>
 <li>
 Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
 </li>
 <li>
 Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
 </li>
 </ul>
 
 
 
 
 
 Key Requirements
 
 
 <ul>
 <li>
 Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
 </li>
 <li>
 Sales background: previous experience preferably in retail sector in similar role
 </li>
 <li>
 Strong communication skills, with the ability to listen actively and engage thoughtfully
 </li>
 <li>
 A problem solver who can identify issues, evaluate solutions, and make informed decisions
 </li>
 <li>
 A team player who values collaboration and can work towards common goals
 </li>
 <li>
 Effective time management, prioritizing tasks efficiently
 </li>
 </ul>
 
 
 
 
 Location: Dubai
 
 
 
 
 
 
 We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
 
 
</div>

Assistant Store Manager - Dubai

The job Purpose is to assist the Store Manager (SM) in day-to-day management of du retail stores focusing on the operational and administrative duties related to staff training, work evaluation etc. in order to ensure smooth operations of du store as per the agreed quality.Key Accountabilities<ul><li>Assist SM in organizing and managing store administrative work including incident reports, financial reports, stock take</li><li>Support the SM to monitor the queue system and improve waiting times as well as resolve on floor customer issues</li><li>Assist SM in planning weekly rota, training schedule and annual leaves</li><li>Analyze and record personnel and operational data, and write related activity reports</li><li>Support the SM in monitoring the achievement of quantitative targets - improve Qualitative KPIs i.e. Waiting time, Mystery Shopper report, TT rejection, Document Rejection and Quiz results</li><li>Control cash handling and inventory management in the store ensuring no discrepancies by end of the day</li><li>Resolve customer complaints and collate feedback on the products and services</li><li>Provide On Job Training (OJT) for new joiners, conduct coaching session to staff that require further development and learning</li><li>Maintain store staff job results, Monitor Staff attendance and disciplining employees; planning, monitoring, and appraising job result</li><li>Ensure safety of cash and valuable inventory in the store</li></ul>

Team Leader / Asst Store Manager

noon

<div>
 
 
 About noon
 
 
 
 
 
 
 We&rsquo;re building an ecosystem of digital products and services that power everyday life across the Middle East&mdash;fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. We want to redefine what technology can do in this region, and we&rsquo;re looking for an Assistant Manager - Operations Excellence who can help us move even faster.
 
 
 
 
 
 Noon&rsquo;s fastest hyper-local delivery platform, Noon Minutes, offers a localized assortment of FMCG &amp; grocery products with delivery within 15-minutes. Currently live across the UAE and Saudi Arabia, offering thousands of products to customers in record time.
 
 
 
 
 
 noon&rsquo;s mission: Every door, every day.
 
 
 
 
 
 
 The Role:
 
 
 
 
 
 
 
 The Assistant Manager, Operations Excellence
 
 will be a pivotal leader in the noon Minutes team, responsible for championing operational efficiency, driving lean initiatives, and ensuring world-class last mile logistics performance within our hyper-local network. This role requires a data-driven, hands-on professional capable of translating strategic goals into measurable operational improvements and effective cross-functional collaboration.
 
 
 
 
 
 
 What you'll do:
 
 
 
 
 
 
 
 1. Process Transformation &amp; Standardization:
 
 
 
 
 
 <ul>
 <li>
 Lead the execution of the Lean Operations component of the strategic Business Plan, focusing on system optimization, process improvements, and cultural change across all markets in which Noon Minutes operates.
 </li>
 <li>
 Actively lead efforts to revamp and streamline existing operational processes. Identify critical gaps and bottlenecks and develop both tech and non-tech initiatives to remove them.
 </li>
 <li>
 Work closely with cross-functional stakeholders including Fulfillment, Tech, Planning &amp; Performance team, Admin, HR, Finance, and Procurement to ensure end-to-end process harmonization and efficiency, across all markets in which Noon Minutes operates.
 </li>
 <li>
 Set out and identify best practices, formalize them into Standard Operating Procedures (SOPs), facilitate knowledge transfer, ensure robust implementation, and develop a compliance mechanism to track adherence.
 </li>
 </ul>
 
 
 
 
 
 2. Learning, Quality &amp; Delivery Associate Training:
 
 
 
 
 
 <ul>
 <li>
 Drive the process of developing comprehensive training materials. This includes creating training manuals, formal SOPs, and E-learning initiatives for all operational roles.
 </li>
 <li>
 Lead the team responsible for providing training to newly onboarded Delivery Associates (including walkers, cyclists, motorbike, and EV riders).
 </li>
 <li>
 Develop and implement retraining initiatives to increase the quality and performance of the existing fleet, specifically targeting performance gaps to prevent offboarding (churn) due to poor performance.
 </li>
 <li>
 Ensure the overall quality and consistency of the Delivery Associates' performance across the entire fleet.
 </li>
 <li>
 Lead the training and onboarding of Area Managers, Supervisors, Team Leaders, and Dispatchers, while working closely with Country Leadership to design and implement performance management frameworks that drive operational excellence.
 </li>
 </ul>
 
 
 
 
 
 3. Technology &amp; Product Development:
 
 
 
 
 
 <ul>
 <li>
 Based on operational insights, initiate tech development requests with the Technology team.
 </li>
 <li>
 Work in parallel with the Tech team on upcoming Product Roll Outs and the Introduction of New Product Features, including initiating and managing relevant operational requests related to these changes while ensuring alignment with Country Leadership goals and continuous improvement in store operations.
 </li>
 </ul>
 
 
 
 
 
 4. People, Training &amp; Recruitment:
 
 
 
 
 
 <ul>
 <li>
 Lead the training and onboarding of Area Managers, Supervisors, and Dispatchers.
 </li>
 <li>
 Work directly with Area Managers on performance management initiatives to enhance team effectiveness.
 </li>
 <li>
 Oversee the full recruitment cycle for frontline staff by scheduling, announcing, and conducting recruitment drives for Logistics Associates (Dispatchers) across the UAE.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What you'll need :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s Degree in Supply Chain Management, Engineering, or a related quantitative field.
 </li>
 <li>
 A minimum of 4-5 years of total experience in E-commerce, Supply Chain Design, or Operational Excellence, with a strong preference for candidates having at least 2 years of experience in the GCC region.
 </li>
 <li>
 Proven experience acting as a strategic business partner, delivering data-backed decision support and enabling strategic initiatives that help to improve organization financial performance.
 </li>
 <li>
 Strong analytical ability (e.g., pivot tables, lookup functions) to gather and interpret operational data.
 </li>
 <li>
 Excellent interpersonal and communication skills, with the proven ability to build and manage relationships with both internal teams and external stakeholders.
 </li>
 <li>
 Technologically savvy, with familiarity with Google Suite being a plus.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 <li>
 noon is not for everyone; readiness to adapt, pivot, and learn is essential.
 </li>
 </ul>
 
 
</div>

Assistant Manager,Operations Excellence

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4722 assistant store manager operations jobs IN Dubai

Assistant Store Manager - eleventy

Assistant Store Manager - eleventy

Assistant Store Manager - lululemon

Assistant Store Manager

Assistant Store Manager - Dubai

Team Leader / Asst Store Manager

Assistant Manager,Operations Excellence