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assistant store manager operations

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

Assistant Store Manager - Home

Apparel Group

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager - Steve Madden

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Drive Sales
 </li>
 <li>
 OMNI Channel Fulfillment
 </li>
 <li>
 Store Presentation and Sales Floor Supervision
 </li>
 <li>
 Store &amp; Stockroom Operations
 </li>
 <li>
 Staffing, Scheduling, and Payroll Management
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What It Takes
 
 
 
 
 <ul>
 <li>
 Bachelors Degree OR one year of supervisory experience in a customer-facing role
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Inclusion &amp; Diversity Awareness
 </li>
 <li>
 Ability to show up in a fast-paced and challenging environment
 </li>
 <li>
 Team building skills
 </li>
 <li>
 Self-starter
 </li>
 <li>
 Drive to achieve results
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Fashion Interest &amp; Knowledge
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
 
 
 <ul>
 <li>
 Quarterly Incentive Bonus Program
 </li>
 <li>
 Annual return flight ticket
 </li>
 <li>
 Merit eligibility - salary increase based on Annual performance review
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 3 Paid Comp Days
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Associate Assistance Program - professional and confidential mental and behavioral health counseling
 </li>
 <li>
 Carrot Fertility and Adoption
 </li>
 <li>
 Headspace mental health and wellness application membership
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Dubai

Danube Group

<div>
 
 Job Summary
 
 
 The Assistant Manager &ndash; HR will support the HR Manager in managing end-to-end HR functions with a strong focus on retail workforce management, store operations support, and employee engagement. The role requires hands-on experience in the retail industry, managing large frontline teams, high-volume recruitment, and ensuring compliance with company policies and local labor laws. The position will partner closely with store managers and regional teams to drive people strategies that enhance employee performance and customer service excellence.
 
 
 
 
 
 Key Responsibilities:
 
 <ul>
 <li>
 Manage high-volume recruitment for retail stores including Sales Associates, Supervisors, and Store Managers.
 </li>
 <li>
 Coordinate with business leaders to understand store staffing requirements and manpower planning.
 </li>
 <li>
 Lead sourcing, screening, interviews, and selection processes.
 </li>
 <li>
 Ensure smooth onboarding and induction for store employees.
 </li>
 </ul>
 
 Retail HR Operations:
 
 <ul>
 <li>
 Support day-to-day HR operations across multiple retail locations.
 </li>
 <li>
 Monitor attendance, leave management, and shift scheduling coordination with store teams.
 </li>
 <li>
 Ensure accurate employee records and HR documentation.
 </li>
 <li>
 Act as the HR business partner for store teams, supporting Store Managers on employee matters.
 </li>
 <li>
 Handle employee grievances, disciplinary actions, and conflict resolution.
 </li>
 <li>
 Implement employee engagement initiatives to improve retention and motivation in store teams.
 </li>
 <li>
 Support implementation of performance appraisal processes for retail staff.
 </li>
 <li>
 Work with store management to identify performance gaps and implement improvement plans.
 </li>
 <li>
 Assist in identifying and developing high-potential retail talent.
 </li>
 <li>
 Coordinate training programs for retail employees, including product knowledge, customer service, and sales skills.
 </li>
 <li>
 Support leadership development programs for Assistant Store Managers and Store Managers.
 </li>
 <li>
 Ensure compliance with company policies and local labor laws.
 </li>
 <li>
 Support HR audits and maintain updated employee files.
 </li>
 <li>
 Ensure proper implementation of HR policies across all retail outlets.
 </li>
 <li>
 Track HR metrics such as employee turnover, absenteeism, recruitment timelines, and training effectiveness.
 </li>
 <li>
 Provide HR reports and insights to management for decision-making.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 Master&rsquo;s degree or professional HR certification is an advantage.
 </li>
 <li>
 5&ndash;7 years of HR experience with mandatory experience in the retail industry.
 </li>
 <li>
 Experience supporting multi-store or multi-location retail operations is preferred.
 </li>
 <li>
 Strong understanding of retail workforce dynamics
 </li>
 <li>
 High-volume recruitment experience
 </li>
 <li>
 Employee relations and conflict management
 </li>
 <li>
 Knowledge of labor laws and HR compliance
 </li>
 <li>
 Stakeholder management with store leadership
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Proficiency in HRMS, HRIS and MS Office
 </li>
 </ul>
</div>

Assistant Manager – Human Resources (Retail Industry)

LG Chem

<div><div><div>Job Description</div></div><div><div><div><div>
LG Electronics Gulf FZE</div></div></div></div><div><div><div><div>
&quot;Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier, better life for all. 
 
With a rich history spanning over six decades and a global presence of more than 100 subsidiaries, we operate on a truly global scale. Since our establishment in 1958, our dedication to enhancing lives worldwide through innovative products has remained unwavering. Our business domains include Home Appliance &amp; Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. 
 
Our management philosophy, &quot;&quot;Jeong-do Management,&quot;&quot; embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom, fostering a collaborative work environment. 
 
Join us and become a part of a company that is not just about creating solutions for a better life, because at LG, Life's Good.&quot;
ASSISTANT PRODUCT MANAGER
Job Title: Assistant Product Manager
Job Family: Product Marketing 
POSITION SUMMARY
The Assistant Product Manager will be responsible for monitoring tasks involved in marketing, sales and production, PSI management, supporting the product manager in decision making and developing strategies to promote a product while ensuring the efficiency of the implemented product development and marketing strategies 
PRINCIPAL RESPONSIBILITIES<ul><li>
Pricing &amp; Promotional Strategy:</li></ul><ul><li>
Through detailed analysis of company target and market activity, prepare weekly, monthly sales reports</li><li>
Work closely with Product Manager to develop pricing models and promotional plans for Key Account Executives to present with goal to win incremental floor spots and grow market share</li><li>
Main contact for Regional Sales Managers for promotional pricing to target profitable mix and to increase flyer exposure to drive sales volume</li><li>
Analyze sales/market trends to identify misses and to strategically target sales goal in effort to close gaps.</li></ul><ul><li>
Product Development</li></ul><ul><li>
Monitoring production / shipping schedules/logistics</li><li>
Preparing and executing new product launch processes</li><li>
Analyze competition and support merchandizing planning Analyze market share and in-store share and identify competitive issues through store visits and market intel</li><li>
Correspond with the factory and HQ division on a regular basis to support product and marketing communications for the local team</li><li>
Maintaining system data (Product net) to reflect current and accurate product information</li><li>
New Product Introduction Event - Industry show and Training Event Support</li><li>
Support Marketing Team for the production of marketing material &amp; tools and training modules Supply Chain Management support; analyze PSI by model and bring up issues.</li></ul><ul><li>
Performance Management</li></ul><ul><li>
Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of information internally and with other departments and organizations</li><li>
Answer telephone and electronic enquiries and relay telephone calls and messages</li><li>
Set up and maintain manual and computerized information filing systems Determine and establish office procedures</li><li>
Greet visitors, ascertain nature of business and direct visitors to employer or appropriate person</li><li>
Record and prepare minutes of meetings</li><li>
May compile data, statistics and other information to support research activities</li><li>
May supervise and train office staff in procedures and in use of current software.</li><li>
May organize conferences</li></ul> 
KNOWLEDGE, SKILLS AND ABILITIES<ul><li>
Relevant experience(s) &amp; duration</li></ul><ul><li>
Bachelor's Degree in Business Administration</li><li>
At least 3 year of sales/marketing or product management experience to drive projects, managing and building new relationships with internal and external partners, and building team spirit.</li></ul><ul><li>
Knowledge and skills (general and technical)</li></ul><ul><li>
Excellent written and verbal communication skills (Direct Communication with Key Account Managers and Customers) in order to be the center point of all BU related communications.</li><li>
Experience with launching new products, demonstrating i.e. leading and providing direction to people from sales, supply chain, marketing, and factory</li><li>
Bilingualism: Proficiency in multiple languages (English/Korean)</li></ul><ul><li>
Other requirements</li></ul><ul><li>
Must be a team player</li><li>
Strong analytical capabilities</li><li>
Strong advanced Excel, Power point skills.</li><li>
Strong Business sense - Business acumen</li><li>
Fluent in Korean Language</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, gender, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by applicable federal, state, or local law.</div></div></div></div></div>

Assistant Product Manager

Etoile Group

<div>
 
 As an Assistant Store Manager, he/she will manage the day to day shop operations ranging from customer service to after sales service and handle all administrative functions being the main interface with the back office team. He/she will manage staff, control stock levels / inventories, organize shop layout and prepare weekly / monthly reports. Furthermore, he/she shall attend buying if required and maintain an active customer database to achieve set targets and secure continuous added value at all times. He/she will work closely with his / her respective Retail Manager for the smooth running of the Boutique operations.
 
 
 
 
 
 Sales Achievement
 
 <ul>
 <li>
 Be present in the shop floor to generate sales and also handling VIP customers.
 </li>
 <li>
 Conduct sales analysis, follow up on market trends and monitor the competition&rsquo;s activity.
 </li>
 <li>
 Propose ways to improve the business: in store merchandizing, opening hours, product mix.
 </li>
 <li>
 Produce quantitative and qualitative sales report.
 </li>
 </ul>
 
 
 
 
 Customer Service
 
 <ul>
 <li>
 Identify customer potential needs and use initiatives to meet those needs.
 </li>
 <li>
 Ensure consistency in customer service delivered and handle all complaints.
 </li>
 <li>
 Ensure building, maintaining and using the customer data base.
 </li>
 </ul>
 
 
 
 
 Stock Management
 
 <ul>
 <li>
 Enter all received goods and ensure stock control and proper record of all stock movements.
 </li>
 <li>
 Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action.
 </li>
 <li>
 Prepare for the inventory.
 </li>
 </ul>
 
 
 
 
 General Operations
 
 <ul>
 <li>
 Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly.
 </li>
 <li>
 Follow up on different issues with Mall Management such as permits and security.
 </li>
 <li>
 Monitor customer movement into the shop and detect any theft or violation.
 </li>
 <li>
 Acquire product knowledge to create product awareness to the customer and monitor inventory and stock availability.
 </li>
 <li>
 Check sales figures, assist in pricing adjustments.
 </li>
 <li>
 Organize shop layout, merchandise and display items effectively on shelves.
 </li>
 <li>
 Decorate and animate window displays as per the brand standards and guidelines.
 </li>
 <li>
 Conduct regular checks on the organization and cleanliness of the stock room and shelves.
 </li>
 <li>
 Ensure staff compliance and proper implementation of procedures.
 </li>
 <li>
 Ensure smooth and effective running of daily activities.
 </li>
 </ul>
 
 
 
 
 Merchandising
 
 <ul>
 <li>
 Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation.
 </li>
 <li>
 Implement all merchandising as per the brand&rsquo;s visual merchandising guidelines.
 </li>
 <li>
 Conduct daily walkthroughs to check presentation standards.
 </li>
 </ul>
 
 
 
 
 People Management
 
 <ul>
 <li>
 Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff.
 </li>
 <li>
 Can be involved in the recruitment process of Shop Staff and Sales Executives within his/her domain.
 </li>
 <li>
 Manage, engage and delegate the responsibilities of the team reporting to her.
 </li>
 <li>
 Conduct assessment of own team members.
 </li>
 <li>
 Responsible for coaching and training own team members.
 </li>
 <li>
 Reconcile daily reports with Accounting Department.
 </li>
 <li>
 Ascertain proper labelling and receipt of shipments with PSAS Department.
 </li>
 <li>
 Prepare, discuss and set staff monthly objectives.
 </li>
 <li>
 Coordinate stock transfers and present monthly feedback on product movement.
 </li>
 <li>
 Discuss staff related issues such as annual leaves, confirmations&hellip;and ensure proper adherence to policies in practice.
 </li>
 <li>
 Provide relevant reports on periodic sales, stock movement to assist in buying/buying reviews if necessary.
 </li>
 </ul>
 
 
 
 
 
 
 Your Profile:
 
 
 
 <ul>
 <li>
 Previous experience in a managerial role in luxury retail.
 </li>
 <li>
 Accurate and detail-oriented.
 </li>
 <li>
 Follows and understands procedures.
 </li>
 <li>
 Flexible and able to work under pressure.
 </li>
 <li>
 Presentable.
 </li>
 <li>
 Outgoing and passionate about fashion.
 </li>
 <li>
 Excellent team management skills.
 </li>
 </ul>
 
 
</div>

Assistant Shop Manager - Ralph Lauren

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