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associate - business analyst-customer care non-voice-back-end/non voice transaction processing complex Jobs in Digital Marketing Jobs In Noida

associate - business analyst-customer care non-voice-back-end/non voice transaction processing complex

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associate business analyst customer care non voice back end non voice transaction processing complex

<div>
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 Strong leadership and team management skills.
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 People Management
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 Proficient knowledge of PPT, EXCEL
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 Excellent communication and conflict resolution abilities.
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 Ability to handle client escalations and sensitive cases professionally
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 In depth knowledge of CSAT, SLA, Quality
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 Excellent problem-solving and analytical abilities.
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 Proficiency in presentation and analysis skills.
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 Effective communication and interpersonal skills for cross-department collaboration.
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Associate - Business Analyst-Customer Care Non-Voice-Back-End/Non Voice Transaction Processing Complex

Studio Covers

Handles Studio Covers&rsquo; social media presence end-to-end.Key Responsibilities<ul><li>Plan and execute Instagram content (posts, reels, stories).</li><li>Manage the content calendar and ensure consistent posting.</li><li>Coordinate with founder/team for product drops, campaigns, and launches.</li><li>Write captions aligned with a luxury, refined brand voice.</li><li>Track performance (reach, saves, shares, engagement) and improve based on data.</li><li>Handle DMs and comments related to content (not customer care).</li></ul>Must-Haves<ul><li>Strong understanding of Instagram growth mechanics (reels, hooks, trends).</li><li>Good aesthetic sense aligned with premium/luxury brands.</li><li>Clear communication and quick execution.</li><li>Ability to work independently without hand-holding.</li></ul>Not a Fit If<ul><li>You need daily instructions.</li><li>You only want to repost trends without strategy.</li><li>You&rsquo;re inconsistent with timelines.</li></ul>Bonus<ul><li>Experience with luxury, home d&eacute;cor, fashion, or lifestyle brands.</li><li>Basic video editing skills (CapCut / InShot / Premiere Rush).</li></ul>Job Type: Full-timePay: ₹18,000.00 - ₹28,000.00 per monthBenefits:<ul><li>Paid sick time</li></ul>Work Location: In person

Social Media Manager

TDK Electronics

<div>
 
 
 Education :
 
 Bachelor&rsquo;s Degree in any discipline, MBA or Postgraduate Degree in
 
 Supply Chain Management
 
 preferred
 
 
 
 Experience
 
 : 10 to 15 years of professional experience spanning Back-office Sales &amp; Customer Management, International Trading &amp; Logistics, and End-to-End Supply Chain Management.
 
 
 
 Job Purpose :
 
 
 
 The job involves leading and oversee backend order processing and customer support operations, ensuring seamless coordination across Sales, Central Logistics, Project Management, Credit Control, Production Units, and Customers. This role requires managing a diverse customer base including OEMs, SMEs, and Distributors, handling multiple product lines, currencies, and complex supply chain operations. The incumbent will supervise subordinates, ensuring reporting discipline and high performance across all functions.
 
 
 
 
 
 
 Key activities :
 
 
 <ol>
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 Ensure smooth booking, handling, and execution of orders.
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 Monitor demand planning, turnover, and fast-track deliveries on a daily/weekly basis.
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 Identify the gaps in between demand and expected supply, Explore the possibilities to minimize the gaps.
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 Oversee import deliveries, ensuring no long holding of shipments at Germany, Hong Kong, and other factory warehouses.
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 Monitor and maintain safety stock levels, aligning factory and sales teams with customer requirements.
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 Supervise team in daily order processing tasks.
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 Setting up the Targets for Global Evaluation
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 Enhance SAP usage for accuracy, automation, and digital record-keeping.
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 Shipment initiation, document handling and Logistics co-ordination for shipments with Factory and Customer as well.
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 Handling LC, advance and credit payments in INR &amp; USD / EUR (Order management related process)
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 Address and resolve customer complaints (SAP-QN preparation, follow-up, closure).
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 Strengthen relationships through dealer and OEM visits.
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 Prepare and review monthly MIS reports on KPIs and team performance.
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 Track TDK Singapore WH &ndash; SMNM stocks and follow up on delayed order bookings (IPOA, GPAS, etc.).
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 Coordinate with TDK Singapore Team for customer deliveries.
 </li>
 </ol>
 
 
 
 
 
 Key Result Areas / Accountabilities-
 
 
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 Ensure Timely Order Booking (All India) through effective supervision
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 Ensure On-time Feedback to Customers on their open orders by monitoring team performance and guiding them as required.
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 Team motivations and high productivity
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 Enhanced SAP utilization and process accuracy
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 Achievement of customer satisfaction and operational KPIs
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 </ol>
 
 
</div>

Deputy Manager - Customer Service

Oracle

<div>
 
 Job Description
 
 
 
 Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional solutions on complex customer engagements. May act as the functional team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects.
 
 
 
 Detailed Requirements:
 
 
 
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 The candidate is expected to have a sound domain knowledge in HCM covering the hire to retire cycle. S/he must have been a part of at least 6 end to end HCM Cloud implementations.
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 15 years of relevant experience in HCM Applications with at least 6 end to end implementation experience.
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 The candidate must have expert knowledge in any of the 4 modules along with Core HR module -
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 Time and Labor
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 Absence Management
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 Payroll
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 Benefits
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 Compensation
 
 
 
 </li>
 </ul>
 She/he should have completed at least 3 projects in the modules mentioned above.
 
 
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 The candidate should have been in client facing roles and interacted with customers in requirement gathering workshops, design, configuration, testing and go-live.
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 Engineering graduates with MBA (HR) will be preferred.
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 Should have strong written and verbal communication skills, personal drive, flexibility, team player, problem solving, influencing and negotiating skills and organizational awareness and sensitivity, engagement delivery, continuous improvement and knowledge sharing and client management.
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 Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Manager
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 Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables
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 Candidate should be open for domestic or international travel for short as well as long duration.
 
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional solutions on complex customer engagements. May act as the functional team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for complex projects.
 
 
 
 Qualifications
 
 
 
 Career Level - IC2
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Senior Principal Consultant

Times Internet

<div>
 
 
 About Times Internet
 
 
 
 At Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India&rsquo;s largest digital products company, we have a significant presence across a wide range of categories, including News, Sports, Fintech, and Enterprise solutions.
 
 
 Our portfolio features market-leading and iconic brands such as TOI, ET, NBT, Cricbuzz, Times Prime, Times Card, Indiatimes, Whatshot, Abound, Willow TV, Techgig and Times Mobile among many more. Each of these products is crafted to enrich your experiences and bring you closer to your interests and aspirations.
 
 
 As an equal opportunity employer, Times Internet strongly promotes inclusivity and diversity. We are proud to have achieved overall gender pay parity in 2018, verified by an independent audit conducted by Aon Hewitt.
 
 
 We are driven by the excitement of new possibilities and are committed to bringing innovative products, ideas, and technologies to help people make the most of every day. Join us and take us to the next level!
 
 
 
 
 
 
 About the Business Unit
 
 
 
 TOI and ETPrime are the digital subscription arms of The Times of India and The Economic Times, respectively. TOI+ serves premium journalism to millions of daily news readers, while ETPrime offers deep, insight-led analysis for business professionals. Both products are focused on building a sustainable reader revenue model through high-quality, differentiated content and engaging digital experiences.
 
 
 
 
 
 
 About the Role
 
 
 
 We are seeking an Associate Product Manager to power the growth for TOI+ subscriptions product. This role is central to our subscription growth strategy, focusing on the entire cycle of subscriptions journey for TOI+.
 
 
 You&rsquo;ll also get ownership of upselling and cross-selling other transactions products within the ET and TOI ecosystem.
 
 
 
 
 
 
 Work Responsibilities
 
 
 
 - Own the end-to-end TOI+ subscriptions journey across TOI platforms (Web, App, AMP).
 
 
 - Unlock additional revenue from active subscribers via up-sell and cross-sell.
 
 
 - Collaborate with engineering and operations teams to optimize backend systems supporting subscriptions, payment retries, and transaction flows.
 
 
 - Partner with analytics, growth, marketing, design, and payments stakeholders to continuously iterate on monetization outcomes.
 
 
 - Monitor subscriber metrics health through dashboards and experimentation pipelines, and act on insights with speed and clarity.
 
 
 
 
 
 
 Skills, Experience &amp; Expertise
 
 
 
 - 1&ndash;3 years of product management experience in B2C tech, digital media, fintech, or subscription businesses.
 
 
 - Strong command over funnel analytics, A/B testing, and data-led product iterations.
 
 
 - Familiarity with backend and frontend systems powering transaction flows.
 
 
 - Collaborative mindset with the ability to drive outcomes through cross-functional teams.
 
 
 - Detail-oriented, execution-focused, and user-first.
 
 
 
 
 
 
 Eligibility
 
 
 
 - Bachelor&rsquo;s degree in Engineering, Computer Science, or a related field.
 
 
 - MBA or equivalent post-graduation is a plus.
 
</div>

Associate Product Manager

Microsoft

<div>
 
 Overview
 
 
 
 Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft&rsquo;s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers&rsquo; heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Security Platform team&rsquo;s mission is to building cloud solutions to support premium features that provide security, compliance, data governance, data loss prevention, and more, in a fully integrated manner from services to clients. We create global scale services to transport, store, secure and manage some of the most sensitive data on the planet and build our services on top of Azure, Exchange and other cloud platforms. The IDC arm of the team is expanding substantially and is looking for talented and highly motivated engineers. This is an excellent opportunity for anyone who has, or wants to build, expertise in cloud distributed systems, or in security and compliance domain, or both.  The team is building cloud solutions meeting scales that only a few companies support in the industry, and leverage state of the art technologies to deliver holistic protection to a large customer base. The Security Platform team provides leadership, direction and accountability for application architecture, cloud design, infrastructures development and end to end implementation. You will independently determine and develop architectural approaches and Infrastructure solutions, conduct business reviews, and operate our production services. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and meet the expectations of internal and external customers. Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
 
 
 
 Responsibilities
 
 
 
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 1+ years of experience designing, developing, or maintaining secure software systems, with applied knowledge of authentication, data protection, access control, and secure coding practices.
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 1+ years of experience programming in modern back-end languages such as C#, Java, Go, or Python.
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 1+ years of experience building systems with emphasis on reliability, durability, and operational efficiency, including experience with live site operations, incident response, and performance optimization.
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 1+ years of experience applying distributed systems concepts such as concurrency, conflict resolution, and consensus algorithms to build resilient and maintainable back-end architectures.
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 1+ years of experience designing, building, and operating scalable, highly available cloud services or distributed systems on platforms such as Azure, AWS, GCP, or comparable cloud environments, with production ownership and CI/CD pipeline integration.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
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 B.Tech or Master's degree in Computer Science Engineering OR equivalent years of work experience.
 </li>
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 Minimum of 2 years of applicable work experience.
 </li>
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 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
 
 
 </li>
 </ul>
 These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
 
 
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 This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
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 Solid understanding of Object-Oriented Programming and common Design Patterns.
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 2+ years of relevant software development experience and proficient in C# (Java or C++).
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 Familiarity with SQL and NoSQL databases, and good hands-on knowledge of operating systems like Linux or Windows.
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 Good knowledge of cloud development (Azure, AWS, Google Cloud).
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 Good knowledge with working in Kubernetes, Rest API design and construction. Pub/Sub Models, Modern event processing and large-scale micro services construction.
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 Good knowledge in secure coding practices and data structures
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 Ability to maintain Build and Deployment pipelines for production.
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 Knowledge of performance characteristics of a REST API based service.
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 Effective communication/collaboration skills, ability to deal with ambiguity and prioritize issues.
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 Collaborating with technical partners to deliver end-to-end solutions.
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 Experience with multithreading and asynchronous processing patterns.
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 Experience with CI/CD pipeline using agile practices.
 </li>
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 Ability to quickly ramp up on multiple technology areas
 
 
 </li>
 </ul>
 
 Other Requirements:
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: - This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
 
 
 Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
 
 requesting accommodations.
 
</div>

Software Engineer

Amazon

<div>
 
 Description
 
 
 
 At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region.
 
 
 Key job responsibilities
 
 
 Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members.
 
 
 <ul>
 <li>
 Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.
 </li>
 <li>
 Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.
 </li>
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 HR General: Act as stewards of the employee experience and Amazon&rsquo;s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
 </li>
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 Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.
 
 
 </li>
 </ul>
 This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team&rsquo;s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources Management or a related field
 </li>
 <li>
 Experience working in a matrixed organization
 </li>
 <li>
 Master's degree in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field
 </li>
 <li>
 Experience coordinating cross-functional inputs, meeting deadlines, and effectively managing competing priorities
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Can work proactively and independently, meet deadlines, and deliver on projects and tasks
 </li>
 <li>
 Experience providing and effectively communicating strategic and tactical recommendations based on data
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - Karnataka
 
 
 Job ID: A3130364
</div>

HR Partner, Customer Service

Explore 153+ Associate business analyst customer care non voice back end non voice transaction processing complex in Digital Marketing Jobs In Noida this January. Find roles across top companies and apply now to boost your career.