human resources business partner Jobs in Mangaluru

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associate - deals - m&a strategy (human capital) Jobs in Mangaluru

associate - deals - m&a strategy (human capital)

associate deals m a strategy human capital

PwC Acceleration Center India

<div>
 Job Description Summary About PwC We help organizations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services. A role in PwC will provide you opportunities to apply skills beyond the workplace to create ground-breaking solutions for clients and our communities. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC Acceleration Centers in India are diverse, global talent hubs focused on delivering value to our clients &ndash; providing virtual client engagement support around the world and across all PwC&rsquo;s services and capabilities.
 
 
 
 What does this role entail?
 
 
 
 M&amp;A Strategy team is a part of Management Consulting at PwC. Within the Management Consulting division, M&amp;A Strategy team builds solutions for clients to maximize the value through Mergers &amp; Acquisitions (M&amp;A) transactions, both strategic and financial, across the deal continuum by leveraging its core expertise and extensive experience in M&amp;A from both Buyer / Seller perspective.
 
 
 
 Competency Overview
 
 : M&amp;A Strategy The M&amp;A Strategy team will provide you with the opportunity to help clients achieve maximum value in their M&amp;A transactions by solving complex transformational challenges. As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. We focus on all business aspects of the deal lifecycle including:
 
 
 
 Job Description
 
 
 
 
 Pre-Deal
 
 &ndash; M&amp;A Strategy team advises clients on acquiring target companies (buy-side) or divesting business units (sell-side).
 
 
 <ul>
 <li>
 HR due diligence: o Buy-side diligence - Quantify workforce related liabilities and costs and help client assess workforce related risks. o Sell-side diligence &ndash; Estimate costs &amp; identify crucial items, minimize surprises, improve accuracy of projections, and increase confidence for prospective Buyer.
 </li>
 <li>
 Key focus areas include HR strategy and operating model, human capital value creation, HR systems &amp; vendors, compensation &amp; benefits, labor &amp; workforce issues, organizational design and cultural assessment.
 
 
 </li>
 </ul>
 
 Post-Deal
 
 - We provide advisory services for large-scale integrations and complex divestitures, focusing on HR functional planning, target operating models, and actionable work plans.
 
 
 <ul>
 <li>
 Key areas include integration and separation management, change management, culture, &amp; communications, organizational design, legal entity operationalization, and synergy tracking.
 
 
 </li>
 </ul>
 
 Core responsibilities as an Associate would entail (but not limited to)
 
 Candidates will join high-functioning global project teams to solve M&amp;A-related problems, analyzing financial data, preparing work plans, managing stakeholders, and providing transaction recommendations. They will also engage in business development, thought leadership, and firmbuilding activities, working with experienced consultants to address complex business issues from strategy to execution.
 
 
 
 Your opportunities at PwC Learn
 
 : Develop business acumen, technical, and technology skills Apply: Diverse opportunities to showcase your skills in an inclusive and supportive environment Grow: Harness your leadership potential to expand your career
 
 
 
 Must-have Skills
 
 
 
 <ul>
 <li>
 Key drivers for primary functional areas such as sales &amp; marketing, supply chain, R&amp;D, Finance, IT, and HR
 </li>
 <li>
 Ability to handle, manipulate and analyze quantitative as well as qualitative data
 </li>
 <li>
 Concept and rationale of market &amp; industry research, competitor analysis and benchmarking for key operational and financial metrics
 </li>
 <li>
 Experience of supporting one or more functional areas, organizing work to meet time and budget expectations, and keeping project leadership informed of progress and issues
 </li>
 <li>
 Prior knowledge/ experience in consulting (technology, risk, management, strategy) or in key M&amp;A related areas such as pre deal diligence, integration and separation planning and execution
 
 
 </li>
 </ul>
 
 Good-to-have Skills
 
 
 
 <ul>
 <li>
 Intellectual curiosity along with creative thinking ability and structured problem-solving approach
 </li>
 <li>
 Skills to invite &amp; give real time feedback and to Identify &amp; make suggestions for improvements through an ownership-driven attitude
 </li>
 <li>
 Ability to communicate confidently in clear, concise and articulate manner in written and oral format
 </li>
 <li>
 Ability to build solid and collaborative relationships with team members and external stakeholders
 </li>
 <li>
 Basic working proficiency in MS Excel, MS PowerPoint, and MS Word
 </li>
 <li>
 Basic knowledge of data analytics and visualization tools would be a bonus
 </li>
 <li>
 Discipline and maturity to follow risk management and compliance procedures
 </li>
 <li>
 Participation in HR-related M&amp;A tasks, such as due diligence and supporting integration efforts.
 </li>
 <li>
 Awareness of cloud-based HR systems (e.g., Workday, SAP SuccessFactors, Oracle HCM) and their benefits
 </li>
 <li>
 Basic understanding of HR analytics for aiding in workforce planning and talent management decisions
 
 
 </li>
 </ul>
 
 Eligibility Criteria
 
 
 
 <ul>
 <li>
 MBA in Strategy/ Marketing/ Finance from a premium B-School
 </li>
 <li>
 Past Experience: 1-4 years of prior relevant work experience
 </li>
 <li>
 Experience in M&amp;A or management consulting domain and exposure to the multinational environment will be a bonus
 </li>
 </ul>
</div>

Associate - Deals - M&A Strategy (Human Capital)

Hiver

<div>
 
 About Us
 
 
 
 Hiver gives teams the simplest way to deliver outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We&rsquo;re a top-rated product on G2 and rank very highly on customer satisfaction
 
 
 At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers.
 
 
 We&rsquo;re profitably run and are backed by notable investors. K1 Capital led our most recent round of $22 million. Before that, we raised funding from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for a Lead SEO who can own our SEO strategy across analysis, on-page optimization, and technical SEO. This role is for someone who can go deep into data, solve technical issues at scale, build frameworks, and partner closely with content, product, and engineering teams. You&rsquo;ll guide the direction of our organic growth efforts - identifying opportunities, prioritising impact, and ensuring flawless execution.
 
 
 
 What will you be working on?
 
 
 
 
 SEO Analysis &amp; Strategy
 
 
 
 <ul>
 <li>
 Drive SEO opportunity analysis across categories, clusters, and competitors.
 </li>
 <li>
 Build data-backed SEO roadmaps and prioritisation frameworks.
 </li>
 <li>
 Conduct gap analyses, SERP studies, and keyword clustering to identify high-impact opportunities.
 </li>
 <li>
 Translate insights into actionable recommendations for content, tech, and product teams.
 
 
 </li>
 </ul>
 
 On-Page SEO
 
 
 
 <ul>
 <li>
 Own on-page strategy across new and existing pages (metadata, internal linking, on-page structure, schema, UX improvements).
 </li>
 <li>
 Guide content teams with detailed briefs, outline structures, and SERP-aligned optimisations.
 </li>
 <li>
 Set quality standards for content to ensure search intent match.
 
 
 </li>
 </ul>
 
 Technical SEO
 
 
 
 <ul>
 <li>
 Lead all technical SEO initiatives - site audits, indexation management, crawl budget optimisation, Core Web Vitals improvements, structured data, and sitemap governance.
 </li>
 <li>
 Work with engineering to fix issues around architecture, page performance, redirects, JS rendering, and mobile optimisation.
 </li>
 <li>
 Monitor and resolve indexing/coverage issues in GSC.
 </li>
 <li>
 Ensure scalable tech SEO practices as the site grows.
 
 
 </li>
 </ul>
 
 Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Partner with product, engineering, and design teams to implement SEO improvements.
 </li>
 <li>
 Provide training to internal teams on SEO best practices.
 
 
 </li>
 </ul>
 
 Performance Tracking
 
 
 
 <ul>
 <li>
 Define north-star metrics and build dashboards for organic performance.
 </li>
 <li>
 Monitor ranking shifts, traffic trends, crawl stats, site health, and page-level performance.
 </li>
 <li>
 Report insights to leadership and recommend next steps.
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 5+ years of SEO experience with strong expertise in SEO analysis, on-page optimisation, and technical SEO.
 </li>
 <li>
 Proven experience managing large or complex websites at scale.
 </li>
 <li>
 Solid understanding of search algorithms, site architecture, and advanced SEO diagnostics.
 </li>
 <li>
 Hands-on expertise with GSC, GA4, Screaming Frog, Ahrefs/Semrush, and log analysis tools.
 </li>
 <li>
 Strong communication, stakeholder management, and project management skills.
 
 
 </li>
 </ul>
 
 Good-to-Have
 
 
 
 <ul>
 <li>
 Experience working with engineering teams or understanding basic HTML, CSS, JS.
 </li>
 <li>
 Familiarity with schema markup, CDNs, headless CMS setups, or React-based sites.
 </li>
 <li>
 Exposure to international SEO or multi-site architecture.
 </li>
 </ul>
</div>

Lead SEO Analyst

YourTribe

<div>
 
 Team: Legal &amp; Compliance| Reports to: GC
 
 
 
 
 
 
 Role snapshot
 
 
 
 
 
 
 A senior contributor who leads complex negotiations, manages and mentors the team, shapes compliance and defines our privacy &amp; AI risk posture, and sets up the company to scale into exciting new products and geographies.
 
 
 
 
 
 
 What you&rsquo;ll do
 
 
 
 
 
 
 ● Deal Captain: Pod leader for Tier-1 Enterprise MSAs, RFPS, Licensing Structures (banks/telcos/regulated fintech), across multiple regions (India/SEA/MEA/US).
 
 
 ● Privacy &amp; compliance lead: Own the DPDP program, DPIAs, cross-border addenda, sub-processor reviews, incident playbooks, and readiness reporting.
 
 
 ● Product &amp; IP strategy: Advise on AI model guardrails, export-control flags, trademark/brand protection.
 
 
 ● Process architecture: Design legal intake, metrics, and clause governance in HyperStart CLM; enable self-serve NDAs/OFs; optimize cycle efficiencies.
 
 
 ● Counsel to portfolio &amp; Governance: Work with leadership on board governance, policy updates, and M&amp;A (diligence, ancillary docs, post-close integrations).
 
 
 What great looks like (milestones)
 
 
 ● Month 3: Close one complex Tier-1 Enterprise Bank MSA; publish Compliance Radar for identified teams/geos, mentoring team.
 
 
 ● Month 6: Lead company wide DPDP Audit and DD, Launch metrics-driven processes; while balance speed and risk.
 
 
 ● Month 12: Efficiency improvements in contract-cycle reduction; org-wide training on privacy.
 
 
 Must-haves
 
 
 ● 6&ndash;8 years in TMT/fintech/SaaS; evidence of leading complex MSAs and multi-stakeholder compliance programs.
 
 
 ● Hands-on DPDP/GDPR execution; understanding of RBI/SEBI/IRDAI tech-outsourcing and IT Act.
 
 
 ● LL.B. (CIPP/Privacy certifications desirable); stakeholder management across Sales/PM/Sec/Finance.
 
 
 
 
 
 
 This role may not be the best fit if you
 
 
 
 
 
 
 ● Have a litigation-only background without hands-on commercial/SaaS contracting.
 
 
 ● Haven&rsquo;t led enterprise MSAs/RFPs or negotiated liability/indemnity/SLA structures.
 
 
 ● Lack practical DPDP/GDPR execution (DPIAs, sub-processors, incident playbooks).
 
 
 ● Prefer an advisory-only (outside-counsel) model vs. shipping redlines and closing deals.
 
 
 ● Can&rsquo;t work in a hybrid Bengaluru setup with reasonable India/SEA time-zone overlap.
 
 
 Leadership behaviors
 
 
 ● Coach Team; raise the bar on drafting quality; negotiate with empathy; impact oriented with demonstrated measurable outcomes.
 
</div>

Legal Counsel

<div>
 A career in Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You&rsquo;ll focus on helping the local offices in driving the Firm&rsquo;s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace. Our team helps bridge the relationship between leadership and employees at PwC through Human Resources solutions. You&rsquo;ll handle issues on operation management, strategic partnership, employee relations and emergency responding.
 
 
 To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
 
 
 As a Manager, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To:
 
 
 <ul>
 <li>
 Develop new skills outside of comfort zone.
 </li>
 <li>
 Act to resolve issues which prevent the team working effectively.
 </li>
 <li>
 Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
 </li>
 <li>
 Analyse complex ideas or proposals and build a range of meaningful recommendations.
 </li>
 <li>
 Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
 </li>
 <li>
 Address sub-standard work or work that does not meet firm's/client's expectations.
 </li>
 <li>
 Use data and insights to inform conclusions and support decision-making.
 </li>
 <li>
 Develop a point of view on key global trends, and how they impact clients.
 </li>
 <li>
 Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
 </li>
 <li>
 Simplify complex messages, highlighting and summarising key points.
 </li>
 <li>
 Uphold the firm's code of ethics and business conduct.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Risk and Compliance team you are expected to serve as a trusted advisor to partners/leaders with a focus on accelerating the development of our people. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by supervising teams and independently solving and analyzing complex problems to develop top-quality deliverables. You are expected to be responsible for collaborating with partners/leaders to identify issues and develop and execute action plans across various areas of our people strategy including diversity, development, performance management, and rewards and recognition.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serving as a trusted advisor to partners and leaders
 </li>
 <li>
 Managing client accounts with a focus on strategic planning
 </li>
 <li>
 Mentoring and developing junior staff to enhance their skills
 </li>
 <li>
 Ensuring project success by maintaining elevated standards
 </li>
 <li>
 Motivating and inspiring team members to deliver quality work
 </li>
 <li>
 Collaborating with partners to identify and address issues
 </li>
 <li>
 Implementing action plans for diversity and development
 </li>
 <li>
 Demonstrating leadership and accountability in every task
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 High School Diploma
 </li>
 <li>
 4 years of Human Capital or PwC Experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's Degree preferred
 </li>
 <li>
 PHR or SPHR Certification
 </li>
 <li>
 Serving as a trusted advisor to partners/leaders
 </li>
 <li>
 Collaborating on people strategy including diversity and development
 </li>
 <li>
 Leading potential talent and succession planning
 </li>
 <li>
 Developing reliable relationships with staff
 </li>
 <li>
 Focusing on diversity initiatives with partners/leaders
 </li>
 <li>
 Supporting onboarding and offboarding processes
 </li>
 <li>
 Applying coaching skills to increase effectiveness
 </li>
 </ul>
</div>

Manager- Human Resource Business Partner

Zepto

<div>
 
 Role - Infrastructure Procurement
 
 
 Bengaluru, Karanataka, India
 
 
 Details
 
 
 Designation: Director - Infrastructure Procurement
 
 
 Core Areas: negotiations &amp; contracting, purchase of Civil, Electrical, Plumbing,
 
 
 related goods and services , different type of storage systems &amp; Fitout equipments
 
 
 Qualification: Qualification / Experience - Engineering Graduate/ Post Graduate
 
 
 from premier institute.
 
 
 
 
 
 Our Story
 
 
 Founded in 2021 by Stanford University dropouts, Aadit Palicha and Kaivalya Vohra,
 
 
 Zepto is India&rsquo;s fastest growing e-grocery company valued at $1.4 Billion following its
 
 
 recent Series-E fundraise of $200 Million from marquee global investors including
 
 
 StepStone Group, Goodwater Capital, Y Combinator Continuity, Kaiser Permanente,
 
 
 Nexus Venture Partners, Glade Brook Capital, and Lachy Groom. Headquartered in
 
 
 Mumbai, Zepto is present across 10 major cities in the country, 1000+ employees
 
 
 strong, and delivers 5000+ products, including fresh fruits and vegetables, daily
 
 
 cooking essentials, dairy, health-and-hygiene products, etc., to Indian homes within
 
 
 10 minutes. Through strong tech capabilities, an efficient business model, and a
 
 
 network of highly optimized delivery centers across its 10 locations, the company is
 
 
 revolutionizing the Indian grocery segment currently pegged at $600 Billion, making it
 
 
 easier and more convenient. Beyond groceries, Zepto has also introduced a cafe
 
 
 offering that allows customers to order Coffee, Chai, and other Caf&eacute; items, along with
 
 
 their groceries.
 
 
 
 
 
 Your Role
 
 
 
 
 
 ● Candidate has strong procurement knowledge and experience in
 
 
 Infrastructure related projects.
 
 
 ● Deep knowledge in purchase of Civil, Electrical, Plumbing, related goods and
 
 
 services , different type of storage systems &amp; Fitout equipments
 
 
 ● Procured automation systems and tools within the warehousing &amp; retail
 
 
 environment.
 
 
 ● Experience in procuring cafe related equipment and related setup desirable.
 
 
 ● Conversant in financial modeling of make vs buy decisions.
 
 
 ● Strategic thinker with focus on driving rigor on operational excellence.
 
 
 ● Strong Procurement skills on strategy, cost negotiations &amp; contracting.
 
 
 ● Leader with excellent communication and stakeholder management skills.
 
 
 ● Proven performer in delivering business and functional goals.
 
 
 ● People manager with ability to build and nurture teams.
 
 
 
 
 
 We are looking for
 
 
 ● Qualification / Experience - Engineering Graduate/ Post Graduate from premier
 
 
 institute.
 
 
 ● Advanced qualifications like CIPS / CPSCM are desirable.
 
 
 ● Advanced courses on strategy, negotiation skills and team building are
 
 
 desirable.
 
 
 ● Hands on experience on ERP / Source To Pay and reporting tools.
 
 
 ● Proven experience of 18-20 years in related field and business of Retail, E
 
 
 Commerce or QCommerce preferable.
 
</div>

Director - Procurement Infrastructure

Strand Life Sciences

<div>
 
 
 Job Title: Clinical Research Associate Scientist III
 
 
 
 
 Company: Strand Life Sciences Pvt. Ltd.
 
 
 
 
 Location: Bengaluru, India
 
 
 
 
 Job Type: Full-Time | Hybrid
 
 
 
 
 
 
 
 About Strand Life Sciences
 
 
 
 Strand Life Sciences is a 25-year-old organization with a strong foundation in biomedical research and healthcare innovation. We are committed to improving human health by supporting high-quality clinical research and evidence generation. Our teams work closely with clinicians, investigators, and research sites to ensure robust, compliant, and impactful clinical studies, particularly in the oncology domain.
 
 
 
 
 
 
 About the Position
 
 
 
 We are seeking a highly motivated Clinical Research Associate Scientist III to support and manage clinical research activities, primarily in oncology-focused studies. This role involves end-to-end clinical study coordination, regulatory documentation, data quality oversight, and close collaboration with investigators and internal stakeholders. This position is well-suited for candidates with a strong academic background and hands-on exposure to clinical research who are looking to grow into a senior clinical research role.
 
 
 
 
 
 
 Job Description
 
 :
 
 
 &bull; Conduct literature reviews and create synopsis for assigned studies.
 
 
 &bull; Prepare documentation for the ethics committee and coordinate submission.
 
 
 &bull; Collaborate with doctors or investigators for study coordination and site setup.
 
 
 &bull; Train site staff, oversee study monitoring, and resolve issues during regular site visits.
 
 
 &bull; Verify data consistency between CRFs and patient clinical notes.
 
 
 &bull; Supervise CRF collection, data entry, and conduct quality checks.
 
 
 &bull; Facilitate regular team meetings to review ongoing studies and reports.
 
 
 &bull; Archive study documentation and maintain correspondence records.
 
 
 &bull; Prepare final reports and contribute to manuscript preparation for publications.
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 Ph.D. in Oncology
 
 
 0&ndash;1 year of experience in Clinical Research
 
 
 Knowledge of ICH-GCP guidelines
 
 
 Experience in patient data handling and clinical documentation
 
 
 Proficiency in Google Workspace or similar tools
 
 
 
 
 
 Skills
 
 : Excellent communication skills and the ability to collaborate effectively with multidisciplinary teams; Proven track record of research productivity, including publications in peer-reviewed journals and conference presentations.
 
 
 
 
 
 
 Travel requirements:
 
 Willing to travel pan-India depending on project requirements.
 
 
 
 
 
 
 Language:
 
 Proficiency in English and multiple Indian languages.
 
 
 
 
 
 
 We offer:
 
 
 
 An innovative and open culture in a truly multicultural environment
 
 
 An opportunity to make a fundamental impact on human health
 
 
 Vibrant multidisciplinary scientific interaction and learning opportunity
 
 
 A collaborative and solution-oriented environment where you can make a difference
 
 
 A competitive salary and generous benefits.
 
</div>

Clinical Research Associate Scientist III

Accenture in India

<div>
 
 Skill required:
 
 Claims Appeals - Claims Administration
 
 
 
 Designation:
 
 Health Admin Services Associate
 
 
 
 Qualifications:
 
 Any Graduation
 
 
 
 Years of Experience:
 
 1 to 3 years
 
 
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song&mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
 
 
 
 What would you do?
 
 Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization today, and enabling streamlined operations to serve the emerging health care market of tomorrow Claims Appeals involves reviewing and processing appeals for denied insurance claims. This includes evaluating the reasons for denial, gathering additional information, and making decisions on the appeal. The goal is to ensure fair and accurate resolution of claims. Responsibilities include communicating with claimants, analyzing documentation, and adhering to regulatory guidelines. This role is essential for maintaining trust and satisfaction in the claims process. Includes the administration of health, life, and property &amp; causality claims. Includes activities involved in core claim processing such as registering claims, editing &amp; verification, claims evaluation, and examination &amp; litigation.
 
 
 
 What are we looking for?
 
 
 
 <ul>
 <li>
 Conduct pre-service and retrospective Provider and Member Appeals for outpatient and inpatient requests. Reviews service requests to ensure compliance with applicable criteria, medical policy, and member eligibility, benefits, and contracts.
 </li>
 <li>
 Utilize client specific criteria sets (e.g., Milliman or InterQual), applicable client specific medical policy and client clinical guidelines for decision making to either approve, request for additional clinical information or summarize and route to Client s nursing reviewer and/or Client s medical staff for review.
 </li>
 <li>
 Accurately routes cases to client medical staff for further review when a service or admission does not meet medical necessity, place of service, or benefit criteria.
 </li>
 <li>
 Responsible for conducting medical management review activities which require the review of clinical information against client specific criteria as noted above but excludes denial determinations.
 </li>
 <li>
 Ensure member access to medically necessary, quality healthcare in a cost-effective setting according to contract. Consult with clinical reviewers and/or U.S.-licensed medical directors to ensure medically appropriate, high-quality, cost-effective care throughout the medical management process.
 </li>
 <li>
 Graduate of any college degree or High School Diploma with 6 months&rsquo; BPO work experience.
 </li>
 <li>
 At minimum 6 months of work experience.
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Must pass American English and alternate language fluency test (&ldquo;Test&rdquo;) upon hire (non-US resident). For voice accounts, must pass US Berlitz B2 level or Versant score of 58 or any language proficiency equivalence.
 </li>
 <li>
 Proficiency in basic computer knowledge with the ability to learn additional computer programs.
 </li>
 <li>
 Holds current and unrestricted local Registered Nurse license.
 </li>
 <li>
 Bachelor of Science Nursing (BSN) degree or General Nursing &amp; Midwifery (GNM) Diploma or Basic Bachelor of Science (BSC) in Nursing degree or Associate Nursing Degree or Nursing Diploma
 </li>
 <li>
 A minimum of three (3) months of prior working experience as a Registered Nurse in a clinical setting required.
 </li>
 <li>
 Three months is equivalent to 480 hours of working experience as an RN Roles and Responsibilities:
 </li>
 <li>
 In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
 </li>
 <li>
 Your expected interactions are within your own team and direct supervisor
 </li>
 <li>
 You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments
 </li>
 <li>
 The decisions that you make would impact your own work
 </li>
 <li>
 You will be an individual contributor as a part of a team, with a predetermined, focused scope of work
 </li>
 <li>
 Please note that this role may require you to work in rotational shifts, Any Graduation
 
 </li>
 </ul>
</div>

Health Admin Services Associate-Voice

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