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associate manager onsite

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Associate Manager - Onsite / E-Commerce | MAF Retail | Retail Corporate Egypt
 
 
 
 Role Summary
 
 
 
 The Associate Manager - Onsite would be responsible for improving user experience and ease of navigation on Home Page, Category and Campaign Landing Pages. The role holder will also be responsible for working with their own Country and / or Market to implement sale campaigns and Majid Al Futtaim Retail offers while working on data to optimize the platform experience and conversion rate.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong ability to plan and execute daily, weekly, and monthly onsite sale campaigns in collaboration with market merchandising teams.
 </li>
 <li>
 Expertise in improving product discoverability, navigation, and overall onsite user experience across home and landing pages.
 </li>
 <li>
 Hands‑on experience with product boosting strategies using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Strong analytical capability to track, analyze, and optimize onsite KPIs such as GMV, orders, CTR, CTT, and conversion rate.
 </li>
 <li>
 Experience preparing and presenting regular performance reports, dashboards, and data visualizations for senior stakeholders.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Commitment to professional development and adherence to corporate human capital policies and processes.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a relevant field.
 </li>
 <li>
 3&ndash;4 years of experience in a related role within an e‑commerce organization.
 </li>
 <li>
 Comfortable working with analytics and reporting tools such as Google Analytics and Tableau (SQL knowledge is a plus).
 </li>
 <li>
 Proficient in MS Excel and PowerPoint with strong reporting and presentation skills.
 </li>
 <li>
 Highly analytical, detail‑oriented, and strong in problem‑solving and time management.
 </li>
 <li>
 Strong communication skills with a creative mindset, content writing ability, and a collaborative team‑player attitude.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Associate Manager - Onsite

<div>
 
 
 JOB TITLE
 
 
 
 Senior Manager - Legal | MAF Retail | Retail Corporate Egypt
 
 
 
 ROLE SUMMARY
 
 
 
 The Senior Legal Counsel &ndash; is responsible for providing the organization with support to facilitate effective legal services, advice, and representation for all legal issues either directly or with the support of external counsel, with focus on the overseeing legal strategy within Majid Al Futtaim Retail&rsquo;s Legal function. The role holder is also responsible for supporting all legal matters, and providing support on advice given to the business and regulatory functions on legal issues and documents
 
 
 
 
 
 
 ROLE PROFILE
 
 
 <ul>
 <li>
 Proven experience optimizing homepage performance, including banner CTR, conversion rates, and product carousels.
 </li>
 <li>
 Strong background in executing daily, weekly, and monthly onsite sales campaigns in coordination with merchandising teams.
 </li>
 <li>
 Hands‑on experience improving category visibility, product discoverability, and overall onsite user experience.
 </li>
 <li>
 Solid expertise in product boosting and landing page optimization using sales data, impressions, seasonality, offers, and conversion metrics.
 </li>
 <li>
 Advanced analytical skills with experience tracking and optimizing onsite KPIs such as GMV, orders, CR, CTR, and CTT.
 </li>
 <li>
 Experience in preparing, analyzing, and presenting weekly/monthly performance reports with clear data visualization.
 </li>
 <li>
 Proven ability to work cross‑functionally with Product, Design, Analytics, Merchandising, CRM, Performance Marketing, and SEO teams.
 </li>
 <li>
 Strong commitment to continuous professional development and adherence to corporate policies and processes.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Law is mandatory - MBA is Advance
 </li>
 <li>
 10+ years of legal experience, including in‑house roles within retail and supply chain environments.
 </li>
 <li>
 Minimum 5+ years&rsquo; experience in a large‑scale retail organization, with exposure to Middle East/GCC markets (UAE preferred).
 </li>
 <li>
 Strong understanding of e‑commerce and retail business operations, including data governance, data quality, and data security.
 </li>
 <li>
 Proven leadership and people‑management capabilities, with the ability to influence senior stakeholders and operate in ambiguous environments.
 </li>
 <li>
 Fluency in English and Arabic, with excellent verbal, written, and business communication skills.
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Senior Legal Manager

Concentrix

<div>
 
 Job Title
 
 
 
 Associate, Sales Manager
 
 
 
 Job Description
 
 
 
 The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding,
 
 
 adoption, health checks and voice of the customer) and/or revenue retention motions (product/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.
 
 
 <ul>
 <li>
 Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction
 </li>
 <li>
 Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date
 </li>
 <li>
 Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities
 </li>
 <li>
 Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members
 </li>
 <li>
 Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories
 </li>
 <li>
 Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market
 </li>
 <li>
 Be a point of escalation for our clients and respond promptly to any issues
 </li>
 <li>
 Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)
 </li>
 <li>
 Work with client contact on reporting and forecasting
 </li>
 <li>
 Coordinate team incentives and Sales Performance Incentive Funds
 </li>
 <li>
 Partner and build business relationships with all partners to ensure customer expectations are met
 </li>
 </ul>
</div>

Associate, Sales Manager

Wadi Degla Developments

<div>
 
 
 Main job duties and responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Update the schedule based on inputs received from project team.
 </li>
 <li>
 Prepare the monthly Progress Reports to the (consultant/engineer, project manager) that also can be sent to the client.
 </li>
 <li>
 Monitor progress periodically and compares it with the baseline planning.
 </li>
 <li>
 Prepare Monthly client invoice for project packages for accurate recording &amp; tracking.
 </li>
 <li>
 Prepare the Sub-Contractors Performance analysis report for better progress tracking.
 </li>
 <li>
 Prepare EOT Claims for projects for accurate recording &amp; tracking.
 </li>
 <li>
 Monitor/prepare the Subcontractors integrated Schedules for progress tracking.
 </li>
 <li>
 Prepare the Procurement schedules.
 </li>
 <li>
 Track, monitor and forecast progress of all activities and deliverable such as products.
 </li>
 <li>
 Highlight critical activities based on the project schedule and advise project management with corrective actions.
 </li>
 <li>
 Report to the Project Manager the current work progress and make comparisons &amp; analysis between plan and actual progress, study impact of alternative approaches to work, and highlight areas of concern which required action of the associate task member (delay analysis)
 </li>
 <li>
 Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job&rsquo;s specialty.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Job requirements:
 
 
 
 
 Educational background and previous experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Minimum 5 years of experience in "Planning" preferable in contractors companies
 </li>
 </ul>
</div>

Senior Planning Engineer

<div>
 
 Title: Customer Acquisition Associate.
 
 
 Job Description:
 
 <ul>
 <li>
 Provide accurate weekly/ monthly/ quarterly sales forecast
 </li>
 <li>
 Mastery of product knowledge and technical understanding of services to assess client requirements
 </li>
 <li>
 Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
 </li>
 <li>
 Manage external competitive pressures and handle objections to retain customers or win new customers
 </li>
 <li>
 Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound
 </li>
 <li>
 Work with your team and management to provide a professional experience during all interactions with customers and prospects
 </li>
 <li>
 Maintain the customer management system (CRM) to ensure all relevant data is captured
 </li>
 <li>
 Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
 </li>
 <li>
 Work with a team and report directly to a Sales Manager.
 </li>
 </ul>
 
 Job Requirements:
 
 <ul>
 <li>
 Fluency in English is a must.
 </li>
 <li>
 Sales Experience or Customer Service experience.
 </li>
 </ul>
 
 Benefits:
 
 <ul>
 <li>
 Competitive Salary+Annual bonus of up to 74.4k
 </li>
 <li>
 Medical and Social insurance
 </li>
 <li>
 Transportation is provided, and it's door to door for ladies after 9:00PM
 </li>
 <li>
 New Launching account= High chance to get promoted
 </li>
 </ul>
 
 
</div>

B2B - Associate, Customer Acquisition-Fluent English Speaker

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
 
 
 Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
 
 
 Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work&reg;.
 
 
 To keep the innovation journey going, the Group has set up &ldquo;The Greenhouse&rdquo;, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
 
 
 
 What You'll Be Doing
 
 
 
 The Sales Associate is responsible for Strengthening brand exposure in point of sale, consistently demonstrating benchmarked brand filter standards, Improving brand knowledge and sales techniques, Establishing and maintaining customer relationships and achieving his/her individual targets and contributing to the achievement of the store targets.
 
 
 <ul>
 <li>
 Demonstrate a positive attitude that sees problems as challenges to be faced and overcome
 </li>
 <li>
 Comply with all company policies &amp; procedures, including loss prevention, security and safety are adhered to
 </li>
 <li>
 Be responsible to update product knowledge on an on going basis in coordination with the Department/ Boutique or Floor Manager.
 </li>
 <li>
 Monitor and report sales results.
 </li>
 <li>
 Control of client stock assortment.
 </li>
 <li>
 Focus on sales and profitability, maintain customer focus standards, set work pace and deliver on departmental/store goals.
 </li>
 <li>
 Be a participative, helpful Associate and a willing team player. Mentor new Sales Associate if required by leading with an example.
 </li>
 <li>
 Be courteous, considerate &amp; gracious in all the dealings with customers, suppliers &amp; associates.
 </li>
 <li>
 Record and maintain all customer information and preferences.
 </li>
 <li>
 Follow grooming standards as mentioned in the Associate Handbook.
 </li>
 <li>
 Be proactive and creative by increasing sales thru cross-selling across the store.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need To Succeed
 
 
 
 Good English
 
 
 Retail Experience preferably Duty Free
 
 
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Consultant - Sales - Cairo Airport Duty Free

Sutherland

<div>
 
 Job Description
 
 
 
 Sutherland is seeking a talented onsite
 
 IT Help Desk Specialist
 
 to join our growing team in
 
 Cairo
 
 ! If you have the skills and experience needed to succeed in this role, we want to hear from you!
 
 
 As an
 
 IT Help Desk Specialist
 
 , you'll be responsible for the following:
 
 
 
 Technical Support:
 
 
 
 <ul>
 <li>
 Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
 </li>
 <li>
 Efficient problem resolution and maximize systems availability.
 </li>
 <li>
 Review the frequently faced system problems and work on the improvements.
 </li>
 <li>
 Strict Compliance to agreed SLA for issue resolution.
 </li>
 <li>
 On Call 24x7.
 </li>
 <li>
 Maintains integrity of systems.
 </li>
 <li>
 Ensure all users can access their workstation with required privileges for day-to-day operations.
 </li>
 <li>
 Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. This includes Relationship Management, Communications, Meetings, and floor walks. Working with them and prioritizing helpdesk tickets response and face to face follow-up with internal customers to drive Service Level Agreements.
 </li>
 <li>
 Participates in problem management and promptly escalates faults in line with set procedures to the correct support agency and resolves the problem in a timely manner without affecting Business. This includes collection of info and monitors on frequently occurring problems and reports these issues to the relevant groups in order to resolve them, and ensures all of these are made known to the Management team (Duty Manager, Site Lead, Site Manager).
 </li>
 <li>
 Daily system maintenance checks prior to the operation/business opening hours, with ongoing support during operational hours.
 </li>
 <li>
 Performs routine preventive maintenance on hardware and software, to include desktops, laptops, copiers, faxes, scanners, telephones, bar-code scanners, thin clients and other technologies.
 </li>
 <li>
 Strictly adhere to the set procedures and follow the guidelines.
 
 
 </li>
 </ul>
 
 Hardware/software preparation &amp; installations
 
 :
 
 
 <ul>
 <li>
 Responsible for preparing, deploying and installing all IT assets including desktops, laptops, monitors, copiers, faxes, scanners, telephones, thin clients, windows operating systems &amp; applications, switches, routers, etc.
 
 
 </li>
 </ul>
 
 Documentation:
 
 
 
 <ul>
 <li>
 Maintaining a documentation for all IT assets, network changes/activities, including creation and maintains for all system related manuals and guides.
 </li>
 <li>
 Documentation maintained to support compliance/IT Security and audit requirements.
 </li>
 <li>
 Improves client references by writing and maintaining documentation.
 </li>
 <li>
 Participates in Asset management. Ensure Assets are maintained and tracked accordingly by following the Standard Operating Procedures for such.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or equivalent.
 </li>
 <li>
 MCSE, MCITP, CCNA knowledge with minimum 3 years of hands-on experience in windows operating systems &amp; Cisco network environments. Certification is a plus.
 </li>
 <li>
 Technical experience &amp; awareness with Windows Operating Systems, Active Directory, Virtualization technologies, SCCM, switching, routing, Voice over IP and IP technologies, Antivirus systems, etc.
 </li>
 <li>
 Familiar with standard concepts, practices, and procedures within information technology.
 </li>
 <li>
 Ability to work well with others in pursuit of business aims / ability to work under pressure.
 </li>
 <li>
 Energy, enthusiasm and commitment to the business unit.
 </li>
 <li>
 Positive response to and recognition of the need for change.
 </li>
 <li>
 Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative.
 </li>
 <li>
 High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development.
 </li>
 <li>
 Willing to work on different shifts and be assigned to other sites/location if required.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

IT Help Desk Specialist | Cairo | Onsite

Explore 158+ Associate manager onsite in Cairo this May. Find roles across top companies and apply now to boost your career.