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assistant manager - commercial | asset development | real estate Jobs in Cairo

assistant manager - design | asset management | real estate Jobs in Cairo

assistant manager - projects | asset management | real estate Jobs in Cairo

assistant manager projects asset management real estate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 178074
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.
 </li>
 <li>
 Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.
 </li>
 <li>
 Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.
 </li>
 <li>
 Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.
 </li>
 <li>
 Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.
 </li>
 <li>
 Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.
 </li>
 <li>
 Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.
 </li>
 <li>
 Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Sales-driven with a strong customer focus.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in English, with Arabic preferred.
 </li>
 <li>
 Ability to understand customer needs and build strong relationships.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum 3 years of experience in a similar retail sales role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven sales-driven mentality and problem-solving skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 178420
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company&rsquo;s offerings. This role is responsible for upholding the company&rsquo;s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years experience in a similar sales role.
 </li>
 <li>
 Proactivity and a sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Good command of the Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

<div>
 
 Job Requisition ID:
 
 177965
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The IKEA FOOD CASHIER role involves operating a cash register, providing excellent customer service, and maintaining the checkout area. You will engage with guests to ensure they have a positive experience while following standard operating procedures to minimize financial losses. Success in this role requires efficient handling of cash transactions, thorough knowledge of IKEA food offerings, and the ability to work effectively as part of a team to meet sales goals and operational KPIs.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Ensure guests are always in focus and strive to make them smile, demonstrating empathy and care.
 </li>
 <li>
 Lead by example as a good ambassador for the IKEA store, giving guests a reason to return.
 </li>
 <li>
 Engage in daily dialogue with guests to gather feedback and act on their needs and wants.
 </li>
 <li>
 Ensure a great shopping experience throughout the day as per company guidelines.
 </li>
 <li>
 Work efficiently to minimize queues and maintain orderly checkout areas.
 </li>
 <li>
 Ensure customers' needs are satisfied and that they receive optimal service.
 
 
 </li>
 </ul>
 Commercial Activities
 
 
 <ul>
 <li>
 Handle cash properly, processing sales accurately using cash registers and scanners.
 </li>
 <li>
 Utilize different selling techniques to boost sales.
 </li>
 <li>
 Stay updated on current and upcoming IKEA FOOD &amp; BEVERAGES (IFB) activities.
 </li>
 <li>
 Be fully knowledgeable about the IFB Menu and food safety legislation.
 </li>
 <li>
 Process customer payments quickly and accurately.
 </li>
 <li>
 Initiate and follow up on investigations related to national and international range incidents.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Work with the Chef to increase expertise in all areas of production.
 </li>
 <li>
 Ensure correct equipment use and report any breakdowns to the Chef.
 </li>
 <li>
 Attend and participate in training sessions.
 </li>
 <li>
 Perform other related functions as assigned.
 
 
 </li>
 </ul>
 Operations
 
 
 <ul>
 <li>
 Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.
 </li>
 <li>
 Implement and follow up on SOP rules and guidelines.
 </li>
 <li>
 Receive payments by various methods while ensuring adherence to cash handling SOPs.
 </li>
 <li>
 Record transactions accurately and manage the float before and after trading.
 </li>
 <li>
 Ensure safe custody of collected cash.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven leadership abilities to motivate and develop co-workers.
 </li>
 <li>
 Ability to embrace and promote IKEA values, fostering a diverse environment.
 </li>
 <li>
 Strong customer focus and ability to create a positive guest experience.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in a service environment, preferably in sales or hospitality.
 </li>
 <li>
 Secondary Degree required.
 </li>
 <li>
 Strong interest and knowledge in the culinary or food service industry.
 </li>
 <li>
 Must have a strong customer focus and ability to work in a high-volume, fast-paced, and constantly changing retail environment.
 </li>
 <li>
 Proven multitasking capabilities and computer literacy.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Cashier | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 176288
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 Support the Architectural Design Manager in coordinating and reviewing architectural designs across all project stages, ensuring full alignment with approved standards, regulatory requirements, and overall project objectives while maintaining design quality and consistency.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Support the preparation of scopes of work for design packages.
 </li>
 <li>
 Assist in the design tendering process.
 </li>
 <li>
 Support the monitoring of project KPIs and tracking design progress against the development plan.
 </li>
 <li>
 Assist in design development from concept through to construction stages under the Design Manager&rsquo;s supervision.
 </li>
 <li>
 Support coordination and follow-up with design consultants.
 </li>
 <li>
 Assist in ensuring compliance with Egyptian codes and authority requirements.
 </li>
 <li>
 Coordinate with MEP, structural, and internal stakeholders to ensure proper design integration.
 </li>
 <li>
 Support the maintenance of design quality, functionality, and constructability.
 </li>
 <li>
 Follow up on design-related matters during construction and assist in coordination with contractors.
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 6-7+ years of experience in architectural design review and coordination; experience in design management is a plus.
 
 
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Architecture is preferred; PMP certification is a plus.
 </li>
 <li>
 Strong experience coordinating with international and local consultants, as well as key stakeholders, with hands-on architectural exposure.
 </li>
 <li>
 Experience in scope of work preparation and design management is an advantage.
 </li>
 <li>
 Strong capabilities in architectural design, coordination, and design review.
 </li>
 <li>
 Proficiency in SketchUp and Revit is required.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Assistant Manager - Design | Asset Management | Real Estate

Red Collaboration

<div>
 
 Company Description
 
 Red Collaboration is a strategic initiative launched by RED Real Estate Domain to bring together leading real estate marketing and brokerage companies. What began with four firms has grown into a network of 46 companies collaborating on real estate projects across Egypt. Through shared resources and coordinated marketing, the collaboration helps partners expand their reach, enhance service offerings, and increase visibility in a competitive market. This model enables member companies to offer clients a broader portfolio of projects and specialized services. Red Collaboration focuses on long-term, mutually beneficial relationships that strengthen the overall real estate ecosystem.
 
 
 Role Description
 
 The Real Estate Team Lead is a full-time, on-site role based in Bengaluru, responsible for guiding and growing a high-performing real estate team. The role involves overseeing day-to-day brokerage activities, coordinating with internal and external stakeholders, and ensuring that team members meet sales, leasing, and client service targets. The Team Lead will mentor and coach team members, assign and monitor tasks, provide feedback, and support professional development. This position also includes managing commercial real estate opportunities, tracking market trends, and helping shape local strategies aligned with Red Collaboration&rsquo;s broader goals. The Team Lead will regularly review performance metrics, lead team meetings, and promote a collaborative, ethical, and client-focused culture.
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong interpersonal and professional communication skills, including the ability to build relationships with clients, partners, and team members.
 </li>
 <li>
 Experience in brokerage and commercial real estate, with a solid understanding of local markets, property types, and transaction processes.
 </li>
 <li>
 Proven team leadership and team management abilities, including coaching, performance tracking, and conflict resolution.
 </li>
 <li>
 Ability to work on-site in Bengaluru and collaborate effectively with cross-functional and multi-company stakeholders.
 </li>
 <li>
 Prior experience in real estate (residential or commercial) and familiarity with market analysis and deal structuring.
 </li>
 <li>
 Comfort using CRM tools, productivity software, and basic reporting tools for pipeline and performance monitoring.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Real Estate, Management, or a related field, or equivalent practical experience.
 </li>
 <li>
 Ethical, client-centered mindset, with strong negotiation, problem-solving, and decision-making skills.
 </li>
 </ul>
</div>

Real Estate Team Lead

<div>
 
 Job Requisition ID:
 
 173163
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 Delivery of cost management services, including estimating, measurement, and variation evaluation, as well as the selection and appointment of consultants and contractors, payment processing, and administration of agreements and contracts within approved financial limits.
 
 
 
 What you will do:
 
 
 
 
 Technical
 
 
 
 <ul>
 <li>
 Analyse design, Prepare cost estimates and different stages of design, eg: Pre Concept, Concept, etc.
 </li>
 <li>
 Assist in preparation the Bill of Quantities.
 </li>
 <li>
 Supporting, as directed, line manager in provision of Quantity Surveying / Commercial Management Services for a portfolio of works or single large project.
 </li>
 <li>
 Advising AFGRE team and clients on procurement of projects and consultancy services to meet time, quality and cost requirements of the development plan.
 </li>
 <li>
 Providing commercial advice to AFGRE team and clients to ensure in all respects that risk is minimized, best value is achieved and to maximize the return in investment on projects developed.
 </li>
 <li>
 Assisting in the preparation of project development feasibility studies and presentations prepared by the AFGRE team including collation and interpretation of cost data and benchmarking.
 </li>
 <li>
 Report on project costs, budgets and risks/opportunities.
 </li>
 <li>
 Providing pre and post contract Quantity Surveying Services for the portfolio or projects including, without limitation, cost estimating, monthly accounts, review of cost and budget forecasts, value engineering, quantum analysis of claims and variation submissions, and final account settlement.
 </li>
 <li>
 Monitoring and ensuring project insurance policies are maintained in relation to project construction works (Professional Indemnity, Contractors All Risk, Third Party, Other contract insurance requirements).
 </li>
 <li>
 Assisting in performing the prequalification of Contractors and Consultants.
 </li>
 <li>
 Assisting in preparing Requests for proposal and performing negotiating agreements for contractors and consultants.
 </li>
 <li>
 Preparing tender evaluation reports and advising on selection of tenderers.
 </li>
 <li>
 Supporting, as directed in post Contract administration services for Consultancy and Contractor agreements.
 </li>
 <li>
 Prepare payment certificates for Consultants, Contractor, Suppliers.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Attend project meetings and monitor progress of assigned projects to capture QS and commercial issues.
 </li>
 <li>
 Ensure awareness of the Project Management Team of all pertinent QS and commercial issues by constant communication and coordination with the Project Team.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Use standard form contracts, in review with Group legal, in production of consultant and contractor agreements, agreements of purchase, etc.
 </li>
 <li>
 Comply with and using AFGRE forms and processes to ensure internal approvals are obtained in accordance with group policies and the Delegation of Authority.
 
 
 </li>
 </ul>
 
 Customer
 
 
 
 <ul>
 <li>
 Provide the complete service interface between customers and Commercial &amp; Procurement department and the contractors / suppliers by ensuring service requirements are met in accordance with budget and programme
 
 
 </li>
 </ul>
 
 Required Skills to be successful:
 
 
 
 <ul>
 <li>
 4&ndash;7 years of experience in quantity surveying and commercial management within the construction industry.
 </li>
 <li>
 Strong experience across major projects, including infrastructure, retail, residential, commercial, high-rise, and hospitality developments.
 </li>
 <li>
 Proven involvement in all commercial aspects of large-scale projects from inception to completion.
 </li>
 <li>
 Solid knowledge of construction processes, cost estimating, measurement, variation evaluation, and contract administration.
 </li>
 <li>
 Strong understanding of FIDIC and other standard forms of construction contracts.
 </li>
 <li>
 Experience working on the client, contractor, or consultancy side (quantity surveying practice preferred).
 </li>
 <li>
 Proficiency in MS Office (Excel, Word, PowerPoint) and AutoCAD; familiarity with measurement software and BIM tools (e.g., Revit) is an advantage.
 </li>
 <li>
 Excellent communication skills with fluency in English.
 </li>
 <li>
 Strong knowledge of the Egyptian construction market and local practices.
 </li>
 <li>
 Ability to manage multiple priorities, work under pressure, and deliver within deadlines
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Construction Engineering, Quantity Surveying, or a related field.
 </li>
 <li>
 Professional certifications such as MRICS or MCIOB are preferred.
 </li>
 <li>
 Strong technical foundation in cost management, contract administration, and commercial processes.
 </li>
 <li>
 Proven ability to lead, coach, and develop teams while fostering collaboration and performance.
 </li>
 <li>
 Strong negotiation, stakeholder management, and interpersonal skills.
 </li>
 <li>
 Demonstrated ability to apply industry best practices and ensure compliance with project and contractual standards.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
</div>

Assistant Manager - Commercial | Asset Development | Real Estate

<div>
 
 
 
 Job Summary;
 
 
 
 
 
 
 
 
 
 
 The Client Affairs Director is responsible for leading and managing all client-facing operations across the post-sales customer journey, including property handover, customer service operations, and call center management. This role ensures a seamless and positive customer experience from unit readiness through handover and ongoing client support.
 
 
 
 
 
 The Client Affairs Director plays a critical role in strengthening customer trust, enhancing brand reputation, and ensuring the successful delivery of projects from a client experience perspective. Real estate development experience is essential, while community management exposure is considered a strong advantage.
 
 
 
 
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Lead and manage the Client Affairs function, overseeing customer service, call center operations, and property handover activities to ensure a consistent and high-quality client experience.
 </li>
 <li>
 Develop and implement client service strategies, policies, and procedures to enhance customer satisfaction and strengthen long-term relationships with clients.
 </li>
 <li>
 Oversee the end-to-end handover process, ensuring proper coordination with Development, Construction, Finance, and Legal teams to deliver units to clients smoothly and in line with company standards.
 </li>
 <li>
 Ensure efficient management of customer inquiries, requests, complaints, and escalations across all service channels including call center, digital platforms, and customer service offices.
 </li>
 <li>
 Establish and monitor service level agreements (SLAs), quality standards, and operational procedures to maintain high performance in customer service and call center operations.
 </li>
 <li>
 Monitor client feedback, satisfaction surveys, and service performance data to identify improvement opportunities and enhance overall client experience.
 </li>
 <li>
 Coordinate with internal departments to resolve technical, contractual, or financial client issues and ensure timely resolution of client concerns.
 </li>
 <li>
 Develop reporting dashboards and performance metrics related to handover operations, customer satisfaction, service response times, and complaint resolution.
 </li>
 <li>
 Lead, mentor, and develop the Client Affairs team to ensure high performance, service excellence, and alignment with the company&rsquo;s customer experience strategy.
 </li>
 <li>
 Support the transition of clients from handover to community management or property management teams to ensure continuity of service and resident satisfaction.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Job Qualifications and Requirements
 
 
 
 
 
 
 
 
 - Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Management, or a related field.
 </li>
 <li>
 Professional certifications in Customer Experience or Service Management are considered an advantage.
 </li>
 </ul>
 
 
 - Previous Experience:
 
 
 <ul>
 <li>
 Minimum 5 years in a leadership role in customer service, client relations, or customer experience within the real estate development sector.
 </li>
 <li>
 Proven experience managing property handover operations, customer service teams, and call center functions in real estate developers.
 </li>
 </ul>
 
 
 - Special requirements:
 
 
 <ul>
 <li>
 Community management or property management exposure is a plus.
 </li>
 <li>
 Strong knowledge of the real estate customer lifecycle including sales support, unit handover, and post-handover service.
 </li>
 <li>
 Strong problem-solving and conflict resolution capabilities with a customer-centric mindset.
 </li>
 <li>
 Ability to analyze customer feedback and operational data to drive service improvements.
 </li>
 </ul>
 
 
</div>

Client Affairs Director

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