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associate manager technical support engineering

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div>
About the Role:

Motive is looking for an experienced Associate Manager of Technical Support to join our Global Technical Support Engineering organization. In this role, you will be focused on leading a growing team of highly technical field engineers in addition to leading strategic projects. Developing the team&rsquo;s technical knowledge and soft skills through regular meetings, objectives, and on-the-job coaching will be a critical function of the position. Motive is rapidly growing and will continue to scale at a fast pace

What You&rsquo;ll Do:
<ul>
<li>Provide day-to-day management for direct reports, ensuring they can be successful in assigned performance objectives.</li>
<li>Setting team goals in alignment with Technical Support objectives, and assisting direct reports in the definition and attainment of individual goals.</li>
<li>Advocating for customers and defining ways to contribute to the customer experience continually.</li>
<li>Key partner to product teams and development teams, collaborating with engineering to resolve core product issues.</li>
<li>Partner with the support operations and delivery teams to identify, monitor, and report trends.</li>
<li>Build, implement, and improve internal reporting and other processes to optimize team productivity.</li>
<li>Serve as the top-line escalation point for high-priority support cases, including overall triage and management.</li>
<li>Deliver strategic projects on a timely basis.</li>
<li>Report metrics and case management updates to the Technical Support Manager and Director</li>
<li>Speak with customers, if needed, for escalated and urgent inquiries to minimize customer churn</li>
<li>Provide a 360 loopback to Product and Engineering</li>
<li>Create &amp; Contribute to the knowledge base &amp; documentation of the resources and processes</li>
<li>Shared responsibility for Manager On-Call duties as part of a schedule with the other Technical Support Managers.</li>
<li>Proven ability to showcase change and impact on key org-level initiatives.</li>
<li>Learn quickly and adapt to Motive&rsquo;s process and translate it into their own interactions with the team.</li>
</ul>
What We&rsquo;re Looking For:
<ul>
<li>Minimum 2-3 years of experience in a leadership role.</li>
<li>Excellent verbal and written communication skills and the ability to work effectively in a team environment.</li>
<li>Knowledge in the Motives product line.</li>
<li>Excellent presentation skills coupled with a strong leadership presence.</li>
<li>Communication is a core strength. Heavy focus on using data to articulate a story or an issue.</li>
<li>Excellent time management skills and a strong sense of urgency.</li>
<li>Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; a real passion for solving technical problems.</li>
<li>Experience working with and improving Support ticketing systems, tools, and processes</li>
<li>Flexibility to handle critical cases after hours as needed.</li>
<li>Ability to communicate complex ideas effectively verbally and in writing with both customers and internal stakeholders.</li>
<li>Preferred Skill Set: SFDC Reporting, Tableau, GSuite/MS Office, Data Analytics, etc.</li> 
</ul></div><div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

Associate Manager, Technical Support Engineering

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 Motive is looking for an experienced Associate Manager of Technical Support to join our Global Technical Support Engineering organization. In this role, you will be focused on leading a growing team of highly technical field engineers in addition to leading strategic projects. Developing the team&rsquo;s technical knowledge and soft skills through regular meetings, objectives, and on-the-job coaching will be a critical function of the position. Motive is rapidly growing and will continue to scale at a fast pace
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide day-to-day management for direct reports, ensuring they can be successful in assigned performance objectives.
 </li>
 <li>
 Setting team goals in alignment with Technical Support objectives, and assisting direct reports in the definition and attainment of individual goals.
 </li>
 <li>
 Advocating for customers and defining ways to contribute to the customer experience continually.
 </li>
 <li>
 Key partner to product teams and development teams, collaborating with engineering to resolve core product issues.
 </li>
 <li>
 Partner with the support operations and delivery teams to identify, monitor, and report trends.
 </li>
 <li>
 Build, implement, and improve internal reporting and other processes to optimize team productivity.
 </li>
 <li>
 Serve as the top-line escalation point for high-priority support cases, including overall triage and management.
 </li>
 <li>
 Deliver strategic projects on a timely basis.
 </li>
 <li>
 Report metrics and case management updates to the Technical Support Manager and Director
 </li>
 <li>
 Speak with customers, if needed, for escalated and urgent inquiries to minimize customer churn
 </li>
 <li>
 Provide a 360 loopback to Product and Engineering
 </li>
 <li>
 Create &amp; Contribute to the knowledge base &amp; documentation of the resources and processes
 </li>
 <li>
 Shared responsibility for Manager On-Call duties as part of a schedule with the other Technical Support Managers.
 </li>
 <li>
 Proven ability to showcase change and impact on key org-level initiatives.
 </li>
 <li>
 Learn quickly and adapt to Motive&rsquo;s process and translate it into their own interactions with the team.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Minimum 2-3 years of experience in a leadership role.
 </li>
 <li>
 Excellent verbal and written communication skills and the ability to work effectively in a team environment.
 </li>
 <li>
 Knowledge in the Motives product line.
 </li>
 <li>
 Excellent presentation skills coupled with a strong leadership presence.
 </li>
 <li>
 Communication is a core strength. Heavy focus on using data to articulate a story or an issue.
 </li>
 <li>
 Excellent time management skills and a strong sense of urgency.
 </li>
 <li>
 Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends; a real passion for solving technical problems.
 </li>
 <li>
 Experience working with and improving Support ticketing systems, tools, and processes
 </li>
 <li>
 Flexibility to handle critical cases after hours as needed.
 </li>
 <li>
 Ability to communicate complex ideas effectively verbally and in writing with both customers and internal stakeholders.
 </li>
 <li>
 Preferred Skill Set: SFDC Reporting, Tableau, GSuite/MS Office, Data Analytics, etc.
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Victory Farms Private Limited

Job Summary: We are seeking a skilled Civil Engineer Associate to assist in planning, designing, and supervising construction projects across multiple sectors in Pakistan. The role includes site supervision, technical drafting, estimation, coordination, and handling e-tendering through EPADS.Minimum Qualification:<ul><li>DAE in Civil Technology or BSc/BE in Civil Engineering from a recognized institute.</li></ul>Key Responsibilities:<ul><li>Supervise daily construction activities, ensuring quality and adherence to safety standards.</li><li>Assist in preparing civil layouts, structural drawings, and technical specifications using AutoCAD.</li><li>Support estimation and budgeting: prepare BOQs, conduct material take-offs, and estimate project costs.</li><li>Implement quality control measures to ensure compliance with approved designs.</li><li>Coordinate between project managers, contractors, and consultants to resolve technical issues.</li><li>Prepare and submit tenders via EPADS (e-Pak Acquisition &amp; Disposal System) for government and private projects.</li><li>Support senior engineers in all phases of planning, design, and project execution.</li></ul>Skills &amp; Competencies:<ul><li>Proficiency in AutoCAD; knowledge of MS Office,preferred.</li><li>Familiarity with e-tendering systems and EPADS.</li><li>Strong civil engineering knowledge, problem-solving, and teamwork skills.</li><li>Attention to detail, quality, and safety compliance.</li></ul>Experience:<ul><li>Fresh graduates to experienced candidates (3+ years), depending on project requirements.</li></ul>Reporting:<ul><li>Reports to Senior Civil Engineer or Project Manager</li></ul>Work LocationHappy Cattle Dairy Farm 1 Km off Khai Road, Kundan Wala Mor, Chunia, District KasurHead Office AddressHappy Cattle Dairy Farm C-2 Building, 3rd Floor, D Block Commercial Market, Valencia Town, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>Required: 3 years (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>Work Location: In person

Civil Engineer Associate

Domino's

Position: Associate Manager &ndash; Maintenance &amp; UtilitiesLocation: KarachiKey Responsibilities:Maintenance &amp; Facility Management<ul><li>Ensure uninterrupted operation of critical equipment including ovens, refrigeration units, HVAC systems, kitchen equipment, POS hardware, electrical and plumbing systems.</li><li>Develop and implement preventive and corrective maintenance schedules to minimize operational downtime.</li><li>* Diagnose and resolve maintenance issues promptly across all locations.</li><li>* Conduct regular site inspections to identify risks, wear &amp; tear, and improvement opportunities.</li><li>Oversee building maintenance, civil works, plumbing, and electrical repairs.</li><li>Maintain complete documentation of inspections, repairs, and service records.</li><li>Standardize approved equipment specifications and service vendors.</li><li>Support new store openings, renovations, and refurbishment projects.</li></ul>Utilities Management<ul><li>Monitor and optimize utility usage (electricity, gas, water, HVAC and generators) across all branches.</li><li>Track consumption trends and identify abnormal variances or wastage.</li><li>Oversee utility billing, verification, dispute resolution and timely payments in coordination with Finance.</li><li>Liaise with utility providers and authorities for connections and issue resolution.</li><li>Maintain a centralized utilities database including historical consumption and equipment performance.</li><li>Prepare monthly MIS reports, dashboards, and consumption analysis for management.</li></ul>Cost Control &amp; Compliance<ul><li>Prepare and manage maintenance and utilities budgets.</li><li>Implement cost-saving initiatives and energy-efficiency improvements.</li><li>Ensure compliance with safety standards, regulatory requirements and company policies.</li><li>Monitor vendor performance, response time and service quality.</li><li>Support audits and maintain all technical documentation and records.</li></ul>Required Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering or Electrical Engineering (BE/BS) or relevant technical field.</li><li>4&ndash;5 years of relevant experience in maintenance, utilities, or facility management (QSR, food service, retail or multi-site operations preferred).</li><li>Strong knowledge of electrical systems, HVAC, refrigeration, kitchen equipment and backup power systems.</li><li>Experience managing vendors, service contracts and operational budgets.</li><li>Ability to analyze utility consumption data and prepare reports.</li></ul>Skills &amp; Competencies<ul><li>Problem solving and troubleshooting</li><li>Analytical and reporting skills</li><li>Vendor and contractor management</li><li>Cost control and budgeting</li><li>Planning and organizational skills</li><li>Communication and coordination across departments</li></ul>Work Location: In person

Associate Manager – Maintenance & Utilities

Hul Hub Pakistan

<div>
 
 Associate Data/AI EngineerJob Description
 
 
 
 We are seeking a motivated and analytically strong Associate Data / AI Engineer to support the development of data pipelines, AI-powered applications, and intelligent automation solutions.
 
 
 This role is ideal for candidates who can combine data engineering fundamentals with practical AI/LLM capabilities, particularly in building scalable and production-ready AI systems.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Implement and manage data pipeline orchestration, including scheduling, retries, and logging
 </li>
 <li>
 Design and implement evaluation frameworks for LLM outputs, focusing on accuracy, latency, and cost
 </li>
 <li>
 Optimize AI systems for performance and cost (token usage, caching, batching)
 </li>
 <li>
 Monitor, debug, and maintain production-grade AI systems and pipelines
 </li>
 <li>
 Develop and support AI solutions such as:
 </li>
 <li>
 Document processing systems
 </li>
 <li>
 Chatbots / internal copilots
 </li>
 <li>
 Retrieval-Augmented Generation (RAG) systems
 </li>
 <li>
 Work with APIs to integrate AI capabilities into applications
 </li>
 <li>
 Perform data cleaning, transformation, and analysis
 </li>
 <li>
 Maintain proper version control using Git
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's in Software Engineering / Computer Sciences
 
 
 </li>
 </ul>
 
 Job Specifications:
 
 
 
 
 Programming &amp; Backend
 
 
 
 <ul>
 <li>
 Strong proficiency in Python
 
 
 </li>
 </ul>
 
 Python Ecosystem
 
 
 
 <ul>
 <li>
 Hands-on experience with:
 </li>
 <li>
 pandas
 </li>
 <li>
 NumPy
 </li>
 <li>
 requests
 </li>
 <li>
 FastAPI
 
 
 </li>
 </ul>
 
 AI / LLM Engineering
 
 
 
 <ul>
 <li>
 Practical understanding of how LLMs work, including:
 </li>
 <li>
 Prompt design and optimization
 </li>
 <li>
 Context window limitations
 </li>
 <li>
 Hallucination handling techniques
 </li>
 <li>
 Experience with:
 </li>
 <li>
 LangChain or LangGraph
 
 
 </li>
 </ul>
 
 AI System Development
 
 
 
 <ul>
 <li>
 Hands-on experience building or experimenting with:
 </li>
 <li>
 RAG (Retrieval-Augmented Generation) pipelines
 </li>
 <li>
 Prompt engineering techniques
 </li>
 <li>
 API-based LLM integrations
 
 
 </li>
 </ul>
 
 Data &amp; Engineering Fundamentals
 
 
 
 <ul>
 <li>
 Strong SQL knowledge
 </li>
 <li>
 Data preprocessing and transformation
 </li>
 <li>
 Understanding of structured vs unstructured data
 
 
 </li>
 </ul>
 
 Version Control
 
 
 
 <ul>
 <li>
 Proficiency with Git (branching, pull requests, collaboration workflows)
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Ability to break down complex problems into structured solutions
 </li>
 <li>
 Curiosity and willingness to learn new technologies quickly
 </li>
 <li>
 Good communication skills (technical and non-technical)
 </li>
 <li>
 Ownership and accountability in delivering tasks
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits:
 
 
 
 <ul>
 <li>
 Market competitive salary package
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Health care benefits
 </li>
 <li>
 Provident Fund &amp; EOBI
 </li>
 <li>
 Subsidized transport facility (subject to availability)
 
 
 </li>
 </ul>
 
 Location:
 
 Karachi, Sindh - Pakistan
</div>

Associate Data/AI Engineer

Position: Associate Manager MaintenanceRole Overview:Responsible for end-to-end maintenance of all stores and facilities, ensuring equipment reliability, safety compliance, and minimal operational downtime.Responsibilities:<ul><li>Ensure uninterrupted operation of critical equipment including ovens, refrigeration units, HVAC systems, kitchen equipment, POS hardware and electrical systems.</li><li>Develop &amp; execute preventive &amp; corrective schedule for overall maintenance &amp; facility to avoid operational disruption.</li><li>Diagnose and resolve maintenance issues promptly to avoid downtime.</li><li>Prepare and manage the maintenance budget. Control repair and maintenance costs while maintaining service quality.</li><li>Recommend cost-saving initiatives and energy-efficiency improvements.</li><li>Support new store openings, renovations and refurbishments.</li><li>Monitor vendor performance, service quality, response time and compliance.</li><li>Maintain proper documentation for all repairs, inspections, and service records.</li><li>Conduct regular site inspections to identify risks, wear and tear, and improvement opportunities.</li><li>Oversee building maintenance civil works, plumbing and electrical systems.</li><li>Standardize approved equipment and vendors.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical Engineering (Masters Preferred) or a related technical field (preferred).</li><li>4 to 5 years of experience in maintenance management, preferably in QSR, food service, retail, or multi-site operations.</li><li>Strong knowledge of electrical, mechanical, refrigeration, and HVAC systems.</li><li>Experience managing vendors and maintenance budgets.</li></ul>Experience:4 years of relevant experience required.Work Location: In person

Associate Manager Maintenance

WADIC

<div>Job Title: Associate Project Manager
About the Company 
WADIC is a well-reputed software development company headquartered in Colorado. Recognized by CIO Review (2018) as one of the top 10 most promising Agile service providers, WADIC delivers custom software solutions, mobile app development, and web design and development services across the USA, Pakistan, India, and the Philippines. The company is committed to driving digital transformation and delivering innovative, customer-centric solutions.
Job Type: Full-time 
Location: College Road, Township, Lahore 
Shift Timing: Night Shift (09:00 PM &ndash; 06:00 AM, On-site)
Key Responsibilities<ul><li>
Coordinate internal teams and external vendors to ensure smooth and successful project execution</li><li>
Ensure projects are delivered on time and within defined scope</li><li>
Define project scope and objectives while engaging all relevant stakeholders</li><li>
Ensure proper resource allocation and availability</li><li>
Develop and maintain detailed project plans to monitor progress</li><li>
Apply appropriate methods to manage changes in scope, schedule, and costs</li><li>
Track and evaluate project performance using relevant tools and techniques</li><li>
Collaborate with other Associate Project Managers (APMs) and Project Managers (PMs) to improve processes</li><li>
Report progress and escalate issues to the Senior Project Manager when necessary</li><li>
Manage client relationships and ensure stakeholder satisfaction</li><li>
Identify, assess, and mitigate project risks</li><li>
Build and maintain strong relationships with third-party vendors</li><li>
Prepare and maintain comprehensive project documentation</li></ul>
Requirements<ul><li>
Minimum 4-year Bachelor's degree, preferably in Computer Science, Engineering, or a related field</li><li>
At least 2 years of relevant experience in project management or a similar role</li><li>
Preferably 1 year of experience as a software developer with a strong technical foundation</li><li>
Understanding or hands-on experience with software development and web technologies</li><li>
Strong knowledge of Agile development methodologies</li><li>
Proficiency in task management tools such as JIRA, Asana, or similar</li><li>
Excellent communication and interpersonal skills (both written and verbal)</li><li>
Strong organizational, multitasking, and attention-to-detail abilities</li><li>
Good working knowledge of Microsoft Office</li></ul></div>

Associate Project Manager

Explore 5804+ Associate manager technical support engineering in Pakistan this May. Find roles across top companies and apply now to boost your career.

5804 associate manager technical support engineering jobs In Pakistan

Associate Manager, Technical Support Engineering

Associate Manager, Technical Support Engineering

Civil Engineer Associate

Associate Manager – Maintenance & Utilities

Associate Data/AI Engineer

Associate Manager Maintenance

Associate Project Manager