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auto claims representative

Auto-Owners Insurance

<div>
 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 
 
 
 Job Description
 
 
 
 
 We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
 
 
 
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company&rsquo;s claims training program for the assigned line of insurance and requires the person to
 
 
 <ul>
 <li>
 Investigate, evaluate, and settle entry-level insurance claims
 </li>
 <li>
 Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
 </li>
 <li>
 Learn and comply with Company claim handling procedures
 </li>
 <li>
 Develop entry-level claim negotiation and settlement skills
 </li>
 <li>
 Build skills to effectively serve the needs of agents, insureds, and others
 </li>
 <li>
 Meet and communicate with claimants, legal counsel, and third-parties
 </li>
 <li>
 Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
 </li>
 <li>
 Study, obtain, and maintain an adjuster&rsquo;s license(s), if required by statute within the timeline established by the Company or legal requirements
 
 
 </li>
 </ul>
 
 Desired Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or direct equivalent experience with property/casualty claims handling
 </li>
 <li>
 Ability to organize data, multi-task and make decisions independently
 </li>
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 Above average communication skills (written and verbal)
 </li>
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 Ability to write reports and compose correspondence
 </li>
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 Ability to resolve complex issues
 </li>
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 Ability to maintain confidentially and data security
 </li>
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 Ability to effectively deal with a diverse group individuals
 </li>
 <li>
 Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
 </li>
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 Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company&rsquo;s underwriting guidelines for coverage
 </li>
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 Continually develop product knowledge through participation in approved educational programs
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
 
 
 <ul>
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 Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
 
 
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 </ul>
</div>

Auto Claims Representative

GEICO

<div>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Description: Senior Examiner, Personal Umbrella Claims
&ldquo;Remote work environment may be considered&rdquo;
SUMMARY:
This is an exciting opportunity to join our reimagined and growing Personal Umbrella Claims Team. As a Senior Examiner, Personal Umbrella Claims, you will evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims. We are looking for claims professionals who can thrive in a fast-paced environment, are eager to develop as a claim examiner and play a critical role in investigating, evaluating and resolving excess claims. The ideal candidate would have 5+ years personal umbrella experience and be capable of working independently as well as collaboratively.
Why Choose GEICO Personal Umbrella Claims?
As a Senior Examiner, Personal Umbrella Claims, you&rsquo;ll play a key role in ensuring fair and efficient claims resolution for our insureds. Your expertise and strategic decision-making will make a direct impact on claim outcomes and customer satisfaction.
QUALIFICATIONS:<ul><li>
Minimum of 5 years of Personal Umbrella Insurance &ndash; insurance that provides an additional layer of coverage beyond what is offered by standard homeowner, auto and other insurance.</li><li>
Experience conducting thorough investigations, including obtaining statements and analyzing relevant documents, for Personal Umbrella claims.</li><li>
3-5 years&rsquo; experience supporting a variety of claims including auto, homeowner, casualty, defamation, etc.</li><li>
Managed claims that were attorney retained, high severity/complex exposure claims.</li><li>
Experience managing a range of liability scenarios, from straightforward to complex, such as dog bites, slip/falls, and general liability preferred within a TPA or insurance carrier setting.</li><li>
Strong technical expertise in insurance policies, coverage analysis, and litigation management. Knowledge of statutory requirements for claims handling across multiple states preferred.</li><li>
Excellent communication skills-both written and verbal-able to communicate effectively with internal and external customers.</li><li>
Proven investigative skills to assess claims, determine liability, and mitigate risk.</li><li>
Strong negotiation and conflict resolution skills.</li><li>
Current Adjuster License or ability to obtain one within 30 days of employment.</li><li>
Familiarity with Department of Insurance guidelines and compliance requirements.</li><li>
Proficiency with Microsoft Office Suite and claims management software.</li><li>
Willingness to travel occasionally for business purposes.</li></ul>
What Makes This Opportunity Exciting?<ul><li>
Meaningful Impact: Use your investigative and analytical expertise to resolve high-exposure claims with prescribed authority.</li><li>
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.</li><li>
Workplace Flexibility: After completing the initial in-office onboarding and orientation, you will transition to a hybrid work model. Our Personal Umbrella Claims team works on campus 4 days month to balance collaboration with flexibility.</li><li>
Professional Growth: Access GEICO&rsquo;s industry-leading training programs and development opportunities:<ul><li>
Licensing and continuing education support at no cost.</li><li>
Leadership development programs and hundreds of eLearning courses to enhance your skills.</li><li>
Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.</li></ul></li><li>
Additional Perks:<ul><li>
Health &amp; Wellness: Comprehensive healthcare and well-being support available on Day 1.</li><li>
401(k) Match: From day one, you&rsquo;ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.</li></ul></li><li>
Incentives and Recognition:<ul><li>
Sign-On Bonuses: $1,500 for active Property and Casualty or personal lines insurance license holders.</li><li>
Performance-based bonuses and merit increases.</li></ul></li></ul>
Ready to Excel with GEICO?
Take the next step in your career and join a team that values your contributions, supports your growth, and provides you with the tools for success. Apply today to accelerate your claims career with GEICO!
GEICO Statement:
The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars.
Legal:
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. 
Annual Salary
$65,600.00 - $129,150.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations. 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. 
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.<ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</div>

Senior Examiner, Personal Umbrella Claims

Allstate Insurance

<div>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Damage Adjuster, you'll be at the forefront of our claims process&mdash;meeting customers where they are, whether it's at their home, a repair shop, or a tow yard.
You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication. No two days are the same&mdash;whether you're evaluating damage on-site or collaborating with body shops and service providers, you'll enjoy a fast-paced, hands-on role that keeps you engaged and on your toes. 
 
If you're looking for a career that blends technical know-how, customer service, and the freedom of field work, this is your chance to thrive in a role where your expertise truly matters.
Preferred Qualifications<ul><li>
You have 18+ months experience in auto collision estimating using CCC One</li><li>
You have a High School Diploma or a GED</li><li>
Proficient written and verbal communication skills to effectively interact with customers</li><li>
Strong attention to detail and ability to write precise and comprehensive estimates</li><li>
Comfortable with utilizing technology and various platforms for claims processing</li><li>
Excellent time management and organizational skills to manage multiple assignments effectively</li><li>
Valid driver's license and willingness to travel as part of the job requirements</li></ul>
A day in the life of the Field Auto Damage Adjuster, and what it takes to do the job!<ul><li>
The Customer Service Expert &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.</li><li>
The Investigator &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.</li><li>
The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</li><li>
The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</li><li>
The Problem Solver &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</li><li>
The Recorder &ndash; Your Eye for Detail Keeps Everything on Track - In this role, you&rsquo;ll ensure claims are documented accurately and in line with policy agreements. As you handle each case, you&rsquo;ll maintain clear, timely records in our claims system (which we&rsquo;ll train you on). Your attention to detail helps keep the process smooth, organized, and transparent from start to finish.</li></ul>
Work Location<ul><li>
This position is a field-based role. To be eligible for this role, you must be in the following location: Indianapolis, IN</li><li>
This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses</li></ul>
Company Car 
Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.<ul><li>
After being hired, employees may need to travel and participate in in-person training.</li></ul>
Notice of Licensing Requirement
<ul><li>As a condition of employment, you may be expected to obtain an adjuster&rsquo;s license</li><li>
All required licenses will need to be obtained within 60 days of hire</li><li>
You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal</li><li>
This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)</li></ul>
Benefits
Allstate cares about you and your wellbeing. We offer a comprehensive total rewards package that includes pay, benefits, and programs to help you balance work with the rest of your life. You can choose whatever benefits are most important you. Here are some of our offerings:<ul><li>
Competitive salary based on experience and qualifications</li><li>
Medical, dental, and vision coverage</li><li>
Allstate pension plan and 401(k) savings plan</li><li>
Ayco financial coaching</li><li>
Spring Health mental and emotional wellbeing resources</li><li>
Paid parental leave</li><li>
Adoption reimbursement</li><li>
Paid time off</li><li>
Tuition reimbursement</li><li>
Wellness incentives</li><li>
Learn more by visiting Allstategoodlife.com</li></ul>
Notes
The preceding description is not designed to be a complete list of all duties and responsibilities. You may be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job. This position is not available for residents of Washington, California, Alaska, and Hawaii.
#LI-BH3
Skills
Auto Damage Appraisal, Auto Estimating, Automotive Parts, Automotive Repair, Body Mechanics, CCC ONE, Damage Analysis, Negotiation
Compensation
Compensation offered for this role is 60,000.00 - 97,125.00 annually and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance. 
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</div>

Field Auto Adjuster - South Indianapolis, IN

Marshall Investigative Group

<div>Special Investigations Unit (SIU) Investigator 
Marshall Investigative Group (MIG) &ndash;
Marshall Investigative Group (MIG), the industry&rsquo;s leading investigative firm, is seeking self-motivated, experienced investigators to join our team. We specialize in surveillance and mobile investigations that support insurance fraud claims involving bodily injury, theft, property damage, and financial loss.
We are currently hiring a Special Investigations Unit (SIU) Investigator to conduct complex, in-depth investigations into suspected fraud, misconduct, and other suspicious activities. This role plays a crucial part in detecting, preventing, and documenting fraud through fieldwork, interviews, research, and collaboration.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Conduct thorough investigations into suspected insurance fraud claims.</li><li>
Perform surveillance, accident scene investigations, and witness canvassing.</li><li>
Conduct recorded statements, interviews, and examinations under oath/sworn statements.</li><li>
Review policy documents, databases, and other investigative sources.</li><li>
Identify red flags, compensability issues, and misrepresentation.</li><li>
Prepare clear, detailed, and accurate written investigative reports.</li><li>
Collaborate with adjusters, attorneys, analysts, and external experts as needed.</li><li>
Uphold professionalism, ethics, and discretion at all times.</li></ul><h3 class="jobSectionHeader">
Qualifications</h3><ul><li>
Licensing: Must hold or be able to obtain a Private Investigator license (experience with a licensed PI firm may be accepted in lieu of license). CFE or CIFI preferred.</li><li> 
Experience: Previous SIU or investigative experience with an insurance carrier or firm required.</li><li>
Driver&rsquo;s License &amp; Insurance: Valid driver&rsquo;s license and personal auto insurance with 100/300/100 coverage limits required.</li><li>
Technology &amp; Tools: Personal computer (MS Word), digital surveillance camera, and proficiency with investigative/surveillance technology required.</li><li>
Education: High school diploma or equivalent required; associate&rsquo;s or bachelor&rsquo;s degree in Criminal Justice, Security Management, or related field preferred.</li><li>
Additional Skills:<ul><li>
Strong observational skills and attention to detail.</li><li>
Ability to work independently and manage long surveillance assignments (8&ndash;10 hours per day, including weekends as needed).</li><li>
Excellent verbal and written communication skills.</li><li>
High level of integrity, professionalism, and discretion.</li></ul></li></ul><h3 class="jobSectionHeader">
What We Offer</h3><ul><li>
Competitive hourly rates that exceed industry standards.</li><li>
Flexible scheduling.</li><li>
Reimbursement for mileage, travel, and job-related expenses.</li><li>
Company-covered costs for training, licensing, and testing fees.</li><li>
Comprehensive benefits package available for full-time investigators.</li><li>
Opportunities for professional growth within a respected industry leader.</li></ul>
Pay Scale: $25 to $27 an hour
Marshall Investigative Group is an equal opportunity employer committed to building a diverse and inclusive workplace. We welcome applicants regardless of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

SIU, Investigator

Liberty Mutual Insurance

<div>
 
 Description
 
 
 
 The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim&rsquo;s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.
 
 
 
 Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in May 2026.
 
 
 
 To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, and Virginia are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manages an inventory of claims to evaluate compensability/liability.
 </li>
 <li>
 Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
 </li>
 <li>
 Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
 </li>
 <li>
 Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
 </li>
 <li>
 Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 BS/BA degree or equivalent work experience.
 </li>
 <li>
 Minimum of 2 years experience in claims adjustment, general insurance or formal claims training.
 </li>
 <li>
 Required to obtain and maintain all applicable licenses.
 </li>
 <li>
 Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
 </li>
 <li>
 Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 Pay Philosophy:
 
 The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
 
 
 At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
 
 
 We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
 
 
 Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
 
 
 
 Fair Chance Notices
 
 
 
 <ul>
 <li>
 California
 </li>
 <li>
 Los Angeles Incorporated
 </li>
 <li>
 Los Angeles Unincorporated
 </li>
 <li>
 Philadelphia
 </li>
 <li>
 San Francisco
 </li>
 </ul>
</div>

Claims Specialist

Myers Tire Supply

Myers Tire Supply and Myers Tire Supply International, Myers Industries Companies (NYSE: MYE), serves the complete tire service market. Customers rely on our product selection, product quality, rapid availability and business solutions to grow their businesses. While we sell to anyone who performs tire service, we have custom product solutions for specific markets. MTS buys and sells nearly 10,000 different items – everything professionals need to service passenger, truck, and off-road tires and wheels. Our suppliers are among the most trusted brands in the industry to ensure the highest quality for our customers. The products we sell are associated with superior performance in their area.
 
The field-based Sales Representative - Indianapolis position is responsible for growing revenue and gross profit at accounts in an assigned market segment covering commercial and passenger segment facilities. The territory sales representative is responsible for greater than $1.4M in annual revenue. This position reports directly to the sales manager.
 
Duties and Responsibilities
 <ul>
<li>Lead all sales and account/planning, forecasting, reporting efforts for assigned accounts</li>
<li>Understand, assess, and anticipate customers’ objectives, strategies, and requirements to identify and pursue sales opportunities</li>
<li>Complete pre-call planning activities that allow for effective and efficient sales calls</li>
<li>Acquire new customers to maximize growth</li>
<li>Manage small accounts by engaging customer service or directing customer to online ordering</li>
<li>Focus on strategic selling with mid and large size accounts, and sell Myers’ programs, systems, and solutions</li>
<li>Responsible for escalated customer service issue follow-up, but not the primary contact point for issue resolution</li>
<li>Collaborate with Product Managers, Pricing & Inventory Analysts, Customer Service Reps and other Associates within Myers Tire Supply to present "product demos" and other training presentations to accomplish complete full solution selling for the customer.</li>
<li>Call on existing and potential customers to introduce, demonstrate, sell and service Myers products while supporting Myers allover sales effort</li>
<li>Implement and achieve monthly and yearly sales plan</li>
<li>Provide customer training on Myers product line</li>
<li>Qualify potential customers</li>
<li>Maintain expert level of knowledge of Myers products and competitive product lines</li>
<li>Attend trade shows</li>
<li>Complete expense reports and other administrative duties as assigned</li>
<li>Provide field intelligence on competitive activity, changes in markets, distribution and pricing as well as input on customer preferences and product features</li>
<li>Cost-effectively manage time and assets</li>
<li>Maintain professional presence and poise</li>
</ul>
Knowledge, Skills and Abilities
 <ul>
<li>Professional experience with B2B customers, including customer needs assessment, sales plan development, pipeline development and territory growth</li>
<li>Valid driver’s license with acceptable motor vehicle report (insurable) and clean driving record</li>
<li>Ability to travel frequently throughout territory including overnight travel.</li>
<li>Established relationships with end users and distributors preferred</li>
<li>Competitive mindset and team oriented</li>
<li>Experience with automotive related accounts-Dealership, Fleet, Auto repair facility</li>
<li>Experience in developing new, innovative markets</li>
<li>Requires strong business acumen, teamwork, collaboration, accountability, tenacity and communication skills</li>
<li>An expert level of knowledge is preferred in:</li>
<li>Sales, negotiation, and service</li>
<li>Automotive Repair Facilities & Processes</li>
<li>Communication and interpersonal skills</li>
<li>Organizational and technical skills</li>
</ul>
Education and Experience
 <ul>
<li>Successful sales history with 2+ years outside sales experience</li>
<li>High school diploma, college graduate preferred</li>
<li>Disciplined and effective use of CRM</li>
<li>Computer proficiency with Microsoft Office products</li>
</ul>
Physical Requirements
 <ul>
<li>While performing the duties of this position, the employee is regularly required to sit and stand.</li>
<li>The employee regularly is required to walk, climb, or balance.</li>
<li>The employee is occasionally required to lift and/or move up to 20 pounds.</li>
<li>Specific vision abilities required by this job include close vision, color vision, peripheral vision, and depth perception.</li>
<li>Ability to operate a motor vehicle and travel long distances.</li>
</ul>
Compensation and Benefits
 <ul>
<li>Competitive base salary</li>
<li>Tiered bonus plan, paid throughout the year</li>
<li>Benefits after 30 days, including but not limited to, medical, dental, vision, life.</li>
<li>401k</li>
<li>Vacation and Sick Pay</li>
<li>Tuition reimbursement</li>
</ul>
Myers Industries, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Territory Sales Representative

CarMax

<div>7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237
CarMax, the way your career should be!
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We&rsquo;ve become the nation&rsquo;s largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do &ndash; Essential Responsibilities
<ul><li>Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications</li><li>
Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals</li><li>
Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory</li><li>
Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards</li><li>
Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management</li><li>
Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing</li></ul>
Purpose of the role
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Demonstrate exceptional communication skills</li><li>
Display confidence in self, the product and CarMax</li><li>
Ability to build and maintain strong relationships</li><li>
Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun</li><li>
Balance the needs of the Customer and the business when making decisions</li><li>
Seek to fully understand and meet Customer needs</li><li>
Create win-win solutions to Customer issues</li><li>
Get work done well, on time and follow the right process</li><li>
Drive work processes and pay close attention to detail</li><li>
Perform multiple duties in a high energy, fast-paced working environment</li><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Lift objects that weigh as much as 25 lbs.</li></ul>
Education and/or Experience<ul><li>
High School Diploma, or equivalent</li><li>
Sales and customer service experience, in an area such as retail, preferred</li><li>
Valid Driver&rsquo;s License</li><li>
Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred</li></ul>
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation&rsquo;s largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For&reg;.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</div>

Customer Specialist

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