call center customer service representative

associate vice president - tech@lilly — cmc & process r&d technology

call center customer service representative Jobs in Indianapolis

contact representative (call center) Jobs in Indianapolis

contact representative (call center)

customer service rep ii Jobs in Indianapolis

customer service rep ii

customer support engineer Jobs in Indianapolis

customer support engineer

customer service representative

Call Center Resources

Must have excellent communication skills with a smile in your voice. The job description involves receiving inbound customer calls from Senior Citizens and transferring them to licensed agents for assistance with their Medicare. If candidate has been employed with an insurance carrier or agency in the past, that experience is beneficial while performing the job description. We are hiring and training immediately; a great attitude is a must!Monday - Friday 9:00-5:30.<ul><li>Apply today</li></ul>Job Type: Full-timePay: From $19.00 per hourBenefits:<ul><li>Dental insurance</li><li>Vision insurance</li></ul>Work Location: In person

Call Center Customer Service Representative

CC Holdings Inc

<div>Description:

At CC Holdings our team is dedicated to serving our guests and team members with HEART Culture (Heartfelt - Efficient - Accountable - Respectful - Team). We strive to develop strong connections within the communities we serve. CC Holdings is currently seeking friendly, motivated and detail oriented individuals to join our highly skilled growing team!
Full-time &amp; Part-time barista/cashier/CSR positions are now being filled at our Eli Lilly Coffee Zon &amp; Fuzion Cafes located in Eli Lilly Corporate Building &amp; Tech Buildings (all locations located downtown Indianapolis).
Shifts available Monday - Friday 6:30 am - 4:30 pm (shifts vary).
Closed Weekends &amp; Holidays!
The barista prepares and serves hot and cold beverages, including various types of coffee, espresso, tea and smoothie drinks in a timely, efficient, sanitary and consistent manner. Barista&rsquo;s are responsible for educating guests on our drink menus, making recommendations based on their preferences, up-selling special items and taking orders. As a cashier, you are responsible for processing cash, debit and credit card transactions on a point-of-sale system. Cashiers balance the cash drawer, make change and enter purchases. Customer service skills are required. Starting rate up to $16.00 an hour PLUS tips! If you are looking for a fun, fast paced environment this is the opportunity for you!!
Must be able to pass a back ground check and drug screen &ndash; Paid for by CCH. You must be fully vaccinated with documentation, no exceptions.
We offer weekly pay, paid training, employee discounts, employee referral programs, paid vacations, medical, dental and vision insurance option, 401K plans, and growth opportunities to all employees! Terms and conditions apply.
Requirements:
<ul><li>Arrives in proper uniform and adheres to all grooming standards.</li><li>
Sets up station according to cafe guidelines.</li><li>
Prepares all beverages as directed in a sanitary and timely manner.</li><li>
Follows portion control and presentation specifications as set by the caf&eacute;.</li><li>
Restocks all items as needed throughout shift.</li><li>
Cleans and maintains station in practicing good safety, sanitation, and organizational skills.</li><li>
Has understanding and knowledge to properly use and maintain all equipment in station.</li><li>
Acts as the front line customer service representative, smiling, greeting customers, ringing their order in a fast, hospitable manner and creating a lasting impression.</li><li>
Demonstrates hospitality, respect and kindness toward customers and fellow team members.</li><li>
Merchandise products, check for quality, ensures presentation and restocks.</li><li>
Provides service that is fast, timely and accurate by communicating, organizing tasks, and teamwork (assisting other barista&rsquo;s with customers).</li><li>
Suggestive sells and keeps customers informed and aware of products, promotions and other services.</li><li>
Follows all cash handling procedures as outlined.</li><li>
Assists in financial accountability by correctly recording orders, receiving/giving change, and counting the drawer.</li><li>
Thanks the customers and invite them to return.</li><li>
Acts as a role model with customers and staff, and helps provide on-the-job training for new barista/cashier.</li><li>
Works with others in a team to support operations, standards and concept essence.</li><li>
Has the ability to deal with changes.</li><li>
Demonstrates excellent communication and &ldquo;listening&rdquo; skills.</li><li>
Demonstrates a passion for hospitality and coffee.</li><li>
Willingness to assist in other tasks when asked.</li><li>
Prior barista, cashier and CSR experience preferred but not required.</li></ul></div>

Barista/Cashier/CSR - Lilly

All Pro Heating, Air and Plumbing

Are you a master multitasker who thrives in a fast-paced environment and loves turning stressed customers into raving fans?Join as our Lead Dispatcher / Customer Service Representative (CSR) and play a critical role in keeping our operations running smoothly while delivering exceptional service every single day.About All Pro Heating, Air and Plumbing LLCWe&rsquo;re a rapidly growing HVAC and plumbing company dedicated to restoring comfort to homes and businesses with premium solutions. Our mission is simple: do what&rsquo;s right for the customer, every time.We live by our powerful core values: Own It &ndash; We take full responsibility for our actions and results Say It &ndash; We communicate openly, honestly, and directly Bring It &ndash; We show up with energy, effort, and a winning attitude every day Care About It &ndash; We genuinely care about our customers, our team, and our work Fix It &ndash; We solve problems quickly and don&rsquo;t make excuses.What You&rsquo;ll Do &ndash; Key Responsibilities<ul><li>Lead and mentor the dispatch/CSR team, setting the standard for excellence in customer service and scheduling</li><li>Efficiently dispatch technicians for service calls, installations, and emergencies while optimizing routes and minimizing downtime</li><li>Handle inbound customer calls with professionalism, empathy, and speed &mdash; turning every interaction into a positive experience</li><li>Accurately schedule appointments, manage the service board, and communicate job status clearly to customers and the team</li><li>Build strong relationships with customers, technicians, and vendors to ensure smooth operations and high satisfaction</li><li>Monitor technician availability, job progress, and parts needs to keep everything running like clockwork</li><li>Resolve customer concerns quickly and professionally, escalating when necessary while maintaining a calm, solutions-focused attitude</li><li>Maintain accurate records in the service software, update job notes, and generate reports as needed</li><li>Support the Service Manager with daily operations, reporting, and continuous improvement initiatives</li><li>Train and develop new dispatch/CSR team members to uphold our high standards</li></ul>What We&rsquo;re Looking For<ul><li>Proven experience as a Dispatcher, CSR, or in a lead customer service role (HVAC/plumbing industry experience is a big plus)</li><li>Natural leader who can motivate and coach a team while staying organized under pressure</li><li>Exceptional communication skills &mdash; friendly, clear, professional, and empathetic on the phone and in writing</li><li>Strong multitasking and problem-solving abilities in a high-volume, fast-paced environment</li><li>Tech-savvy with proficiency in service management software, MS Office, Google Suite, and phone systems</li><li>High attention to detail and pride in accuracy</li><li>Positive, can-do attitude with a genuine desire to help people</li><li>Ability to remain calm and solutions-oriented during busy or stressful situations</li></ul>Requirements<ul><li>High School Diploma or GED required</li><li>Minimum 3 years of dispatching or high-volume customer service experience</li><li>Previous leadership or team lead experience preferred</li><li>Valid driver&rsquo;s license and clean driving record</li><li>Available to work a flexible schedule, including some Saturdays and on-call rotation as needed</li></ul>Physical &amp; Work EnvironmentThis is primarily an office-based role with prolonged periods of sitting, computer use, and phone work. You may occasionally assist with light warehouse or field tasks. Reasonable accommodations are available for individuals with disabilities.Ready to be the calm, confident voice that keeps our customers happy and our technicians moving?If you&rsquo;re organized, energetic, and passionate about great service, we want you on our team!Apply today and help us continue delivering comfort &mdash; one call at a time.Pay: $24.54 - $32.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Referral program</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Be the Boss of the Board – Lead Dispatcher & CSR Role Open at Fast-Growing All Pro!

The Westin Indianapolis

<div>
 
 Property Description
 
 
 
 The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis.
 
 
 
 Overview
 
 
 
 Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.
 
 
 
 Summary
 
 
 
 <ul>
 <li>
 Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
 </li>
 <li>
 Provide exceptional customer service, answering inquiries, and assisting guests with their needs
 </li>
 <li>
 Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
 </li>
 <li>
 Maintain a clean and organized work area, including the cashier station and lobby
 </li>
 <li>
 Collaborate with other departments to ensure seamless guest experiences
 </li>
 <li>
 Offer suggestions and recommendations for nearby attractions, dining options, and activities
 </li>
 <li>
 Demonstrate a proactive approach in resolving guest issues or concerns
 </li>
 <li>
 Uphold the hotel/resort's brand standards and contribute to a positive team culture
 
 
 </li>
 </ul>
 If you have a passion for providing exceptional customer service and enjoy interacting with people from all walks of life, we invite you to apply for the Greeter/Cashier position. Join our team and be part of creating memorable experiences for our guests while working in a vibrant and dynamic environment. Apply now and take the first step towards an exciting career in hospitality!
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent customer service skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Read, write and speak English fluently
 </li>
 <li>
 High energy and enthusiasm
 </li>
 <li>
 Ability to multitask in a fast-paced environment
 </li>
 <li>
 Strong attention to detail
 </li>
 <li>
 Experience with cash handling and point-of-sale systems
 </li>
 <li>
 High School diploma or equivalent
 </li>
 <li>
 Ability to work flexible schedules, including weekends and holidays
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
 
 
 In&Acirc; keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
 
 
 <ul>
 <li>
 Multiple Tiers of Medical Coverage
 </li>
 <li>
 Dental &amp; Vision Coverage
 </li>
 <li>
 24/7 Teledoc service
 </li>
 <li>
 Free Maintenance Medications
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Hotel Discounts
 </li>
 <li>
 Tuition Reimbursement
 </li>
 <li>
 Paid Time Off (vacation, sick, bereavement, and Holidays).&Acirc;
 </li>
 <li>
 401K Match
 
 
 </li>
 </ul>
 Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
 
 
 EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
 
 
 Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
</div>

Greeter/Cashier

Heritage Christian School

<div>HERITAGE CHRISTIAN SCHOOL

RECEPTIONIST

POSITION OBJECTIVE: This position is responsible for serving as the front desk receptionist in the Administration Building and managing Administration building lobby area in a quiet and professional manner. This includes handling all incoming calls to the school&rsquo;s multi-line telephone system, greeting and assisting visitors, and performing other administrative duties as needed. This position may provide back-up to the Fine Arts Receptionist or other administrative assistants across campus, as needed.

QUALIFYING CHARACTERISTICS: The employee must be a Christian with an authentic and a mature personal relationship with Jesus Christ, who agrees to the HCS Statement of Faith, Charter of Core Values and Employee Covenant in both their professional conduct and personal lifestyle. The employee is committed to incorporating these qualities and standards in carrying out the calling to Christian education. A friendly, pleasant and professional demeanor, with the ability to project a positive first impression of the school in person, over the telephone, and via e-mail is critical to the success of this role. This employee must have the ability to work independently and manage multiple priorities with frequent interruptions, as well as remaining composed in emergency and/or volatile situations. In addition, they must display discretion and sensitivity in handling confidential matters, be able to establish and maintain effective working relationships with staff, students, parents, volunteers, and prospective student families, etc. Other qualities include being conscientious, dependable and flexible, displaying a strong work ethic, integrity, team values, and service-orientation.

EDUCATION AND EXPERIENCE REQUIRED: A high school diploma. Experience as a receptionist, clerical support or other customer service related positions. Proficiency with using Google applications and other office equipment. Previous experience in a school environment is desirable.

ESSENTIAL SKILLS AND ABILITIES:
<ul>
<li>Outstanding Customer Service
</li>
<li>Strong levels of organization
</li>
<li>Ability to maintain strict confidentiality
</li>
<li>Possess a proven ability to multitask
</li>
<li>Excellent interpersonal skills and teamwork
</li>
<li>Clear verbal communication abilities
</li>
</ul>MAJOR RESPONSIBILITIES:
<ul>
<li>Welcomes visitors to the office; responds to their inquiries and/or directs them to appropriate school personnel; maintains the reception area in a clean, orderly and welcoming manner.
</li>
<li>Answers incoming calls on the school&rsquo;s multi-line telephone system; responds to general inquiries, directs callers to appropriate extensions and/or takes messages.
</li>
<li>Answer calls rolling-over from other departments and schools across campus and respond/direct as appropriate
</li>
<li>Retrieves messages from the general voice mailbox and forwards to appropriate personnel.
</li>
<li>Sorts incoming mail for routing by a student helper.
</li>
<li>Assists faculty, staff and students in operating the postage meter, fax machine and copier.
</li>
<li>Cleans and organizes the kitchen.
</li>
<li>Prepares information packets and mails them to prospective families on a regular basis; creates packets for campus events as requested by Admissions.
</li>
<li>May perform other administrative assistance as needed, such as typing letters or assisting with mass mailings.
</li>
<li>May participate occasionally in Emergency Response protocols; call 911 or HCS Security as needed.
</li>
<li> Spirit Store
<ul>
<li> Provide friendly customer service
</li>
<li> Assist customers with in-store purchases and online order pickup
</li>
<li> Restock merchandise and maintain well-organized displays
</li>
</ul></li></ul>The above description covers the most significant duties performed, but does not restrict the administration&rsquo;s right to assign or reassign other reasonable duties, responsibilities, or expectations to this job at any time, with or without advance notice. The information contained in the job description is for compliance with the American with Disabilities Act and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

PHYSICAL REQUIREMENTS: Must be able to move 25 pounds, operate and access all office equipment within his or her work area, remain stationary for extended periods of time, and negotiate the campus as needed. While performing the duties of this job, the employee is regularly required to communicate, converse with others, express oneself and exchange information.. The employee must occasionally move or position oneself accordingly. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

WORK ENVIRONMENT: Office environment with moderate to loud noise level. Uses computer, phone and other small business/office. Works alone and with others. Some exposure to the weather may occur while crossing the HCS campus.
WORK SCHEDULE: This is a year-round part-time position that does not follow the Academic calendar. Specific days and hours to be determined.</div>

Receptionist (Part-time)

Envita Solutions

<div>Envita Solutions, formerly known as Heritage Interactive Services, is a leading total waste management partner. The company is dedicated to fostering a healthier planet by transforming complex waste challenges into sustainable solutions. Headquartered in Indianapolis, Indiana, Envita Solutions operates in the U.S., Mexico, and Canada, has over 300 employees, and a network of over 3,000 supplier partners. A division of The Heritage Group, Envita Solutions is part of a portfolio of more than 30 companies specializing in heavy construction and materials, environmental services, and specialty chemicals. With unique access to research and development and a leading hard tech corporate venture capital portfolio, Envita Solutions is at the forefront of waste and climate challenge innovation.
At Envita, our guiding principles are the foundation of our company. Our vision is to foster a healthier planet by transforming complex waste challenges into sustainable solutions. We exist to protect human health and the environment and build a safer, more sustainable world. We believe in creating enduring value, building long-term relationships and mutual trust, betting on our people, keeping our eyes open for opportunity, tackling the big problems, and doing the right thing-always. 
The Account Administrator I role delivers high-quality administrative and analytical support to ensure accuracy, efficiency, and scalability in customer account management. This position collaborates closely with Billing Specialists, Operations, Program and Project Managers, and the Accounting &amp; Finance team to process supplier invoices, generate accurate customer billing, and support margin and performance reviews. This role embraces continuous improvement, automation, and emerging technologies, to enhance billing accuracy, reduce manual effort, and improve the customer experience. The Account Administrator I actively seeks opportunities to streamline processes, leverage data insights, and adopt new tools that drive operational excellence and business value. 
 
Essential Functions<ul><li>
Process billing, invoicing, and related administrative tasks for assigned customer accounts, or process areas, with a high degree of accuracy and timeliness</li><li>
Set up, maintain, and modify customer billing items and account data within internal systems</li><li>
Utilize digital tools, automation, and AI-enabled features (where available) to improve efficiency, reduce errors, and optimize billing workflows</li><li>
Enter, validate, audit, and correct data for new and existing customer items, ensuring data integrity across systems</li><li>
Coordinate with suppliers &amp; internal support networks to ensure timely and complete receipt of invoices, rebates, and supporting documentation</li><li>
Prepare customer invoices, review for accuracy, and adjust in partnership with Operations teams ensure quality &amp; timely customer delivery.</li><li>
Collaborate with Operations to support invoice reviews, margin analysis, and customer reporting</li><li>
Analyze billing data to identify trends, discrepancies, or process improvement opportunities</li><li>
Partner with cross functional teams to develop account knowledge and leverage into prioritizing accurate upstream workflow requirements</li><li>
Partner with Accounting &amp; Finance to ensure adherence to financial controls, standards, and best practices</li><li>
Participate actively in weekly and monthly team meetings, contributing ideas related to efficiency, automation, and continuous improvement</li><li>
Demonstrate openness to learning and adopting new technologies, tools, and AI capabilities that support role effectiveness and business outcomes</li></ul><ul><li>
Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company&rsquo;s core values, competencies, and skills.</li></ul> 
Education Qualifications<ul><li>
Required High School or Equivalent
</li></ul> 
Experience Qualifications<ul><li>
Preferred Coursework or certifications related to accounting, finance, business operations, data analysis, or technology tools
</li><li>Required 1+ years of experience in Customer Service, Accounts Payable, Billing, Accounting, or a related administrative or financial role
</li><li>Preferred experience working within ERPs, billing, or financial systems and exposure to process automation or system enhancements
</li></ul> 
Skills and Abilities<ul><li>
Strong verbal and written communication skills with internal and external stakeholders
</li><li>Effective time management and prioritization skills in a deadline-driven environment
</li><li>Ability to manage multiple tasks, workflows, or projects simultaneously
</li><li>General understanding of accounting principles, billing processes, and margin calculations
</li><li>Proficiency in Microsoft Office Suite, with hands-on Excel skills; openness to learning advanced features, automation, and AI-assisted tools
</li><li>Comfortable working with data, systems, and technology, including adapting to new tools and AI-enabled capabilities
</li><li>Strong attention to detail and commitment to data accuracy
</li><li>Analytical and problem-solving mindset with the ability to recommend practical solutions
</li><li>Ability to work independently, take initiative, and continuously seek improvement opportunities
</li><li>Relationship-building skills with the ability to collaborate across teams
</li><li>Ownership mentality with a focus on resolving issues and delivering high customer satisfaction
</li><li>Regular and predictable attendance is an essential function of this role
</li><li>Hybrid position requiring 2 days per week in office; additional days may be required as dictated by business, training, and developmental needs arise.
</li></ul> 
Working Conditions/Physical Demands<ul><li>
Primary work is completed on a computer. Ability to view data on a computer monitor and use fine motor skills to process data.</li><li>
Ability to sit/stand for an extended amount of time.</li></ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
#EnvitaSolutions</div>

Account Administrator

US Defense Finance and Accounting Service

CONTACT REPRESENTATIVE (Call Center)

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