cashier/sales associate - all shifts

cashier supervisor part time Jobs in Indianapolis

cashier supervisor part time

contact representative (call center) Jobs in Indianapolis

contact representative (call center)

customer service representative Jobs in Indianapolis

customer service representative

customer service representative (flexible working hours) Jobs in Indianapolis

customer service representative flexible working hours

Destination Pet, LLC

<div>Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!<div><div><h1 class="jobSectionHeader">
We're sniffing out our next Customer Service Representative at Pet Palace Indianapolis
</h1>&mdash;someone who can make every client feel like a VIP (Very Important Pet-parent).</div><div>
Are you part concierge, part chaos coordinator, and fluent in both human and hound? If you love pets *and* people&mdash;and can juggle phones, customers, and the occasional muddy paw print&mdash;this is your moment.</div><div>
At Destination Pet, we&rsquo;re not just another Pet/Vet care center&mdash;we&rsquo;re a community that lives to elevate the love and lives of pet families. Since 2016, we&rsquo;ve been serving up best-in-show care from coast to coast with day care, boarding, grooming, training, veterinary services, and more. Whether its belly rubs or brushing, our goal is simple: make pets feel at home and their humans feel at ease.</div><div> 
 Perks &amp; Pay:</div><div>
Telehealth , 401k and Pet Insurance
Pay starts at $13.00 - $15.00/hour DOE + tips
Access your earned wages anytime with DailyPay.</div><div> 
</div><div> Reporting To:</div><div>
General Manager</div><div> 
 What You Should Know:</div><div><ul><li>
You&rsquo;ll be on your feet often&mdash;standing, walking, climbing stairs, wrangling leashes.</li></ul></div><div><ul><li>
Must be able to lift 40 lbs (bags of food, pet crates, sleepy bulldogs&mdash;you know).</li></ul></div><div><ul><li>
Availability on evenings, weekends, and holidays required (pets don&rsquo;t take days off).</li></ul></div><div><ul><li>
Exposure to cleaning supplies, pet hair, and, ahem, &ldquo;accidents&rdquo; is part of the gig.</li></ul></div><div>
 What You&rsquo;ll Be Doing (Besides Being the Friendly Face Everyone Remembers):</div><div><ul><li>
Welcoming pet parents and their furry VIPs like they just walked into a 5-star resort (but with more shedding).</li></ul></div><div><ul><li>
Answering phones with a smile in your voice and multi-tasking like a pro.</li></ul></div></div><div><div><ul><li>
Touring new clients through the facility and selling the services that keep tails wagging.</li></ul></div><div><ul><li>
Ensuring up-to-date vaccinations are on file&mdash;because safety first.</li></ul></div><div><ul><li>
Managing check-ins and check-outs with efficiency and a personal touch (and the occasional treat).</li></ul></div><div><ul><li>
Handling cash, cards, and balancing the end-of-day cash drawer like the organized rockstar you are.</li></ul></div><div><ul><li>
Responding to complaints with patience and professionalism&mdash; even when it&rsquo;s clearly the cat&rsquo;s fault.</li></ul></div><div><ul><li>
Escorting pet guests to and from their enclosures with the care of a concierge and the patience of a preschool teacher.</li></ul></div><div><ul><li>
Keeping the lobby clean, welcoming, and ready for first impressions and sweet reunions.</li></ul></div><div><ul><li>
Jumping in to support other team members whenever needed. We&rsquo;re all in this together.</li><li>
Other duties as assigned.</li></ul></div><div> 
 What You Bring to the Table:</div><div><ul><li>
You&rsquo;re a people-person and a pet-person.</li></ul></div><div><ul><li>
Previous experience in customer service or retail? Heck yes.</li></ul></div><div><ul><li>
You&rsquo;ve got solid communication chops&mdash;phone, in-person, email, you name it.</li></ul></div><div><ul><li>
Multi-line phones and computer systems don&rsquo;t scare you.</li></ul></div><div><ul><li>
You're cool under pressure and know how to keep things professional (even when someone&rsquo;s barking&mdash;and we don&rsquo;t mean the dog).</li></ul></div><div><ul><li>
You solve problems faster than a lab chasing a tennis ball.</li></ul></div><div><ul><li>
High school diploma or equivalent required.</li></ul></div><div><ul><li>
1+ year of customer service experience preferred.</li></ul></div><div> 
If you&rsquo;ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag&mdash;we&rsquo;re saving you a spot.</div></div> 
Must have weekend availability and previous customer service experience to be considered.
Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled. 
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team. 
 
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?</div>

Customer Service Representative (Flexible Working Hours)

Zephyra CO

<div>
 
 Job Overview
 
 
 
 We are seeking a
 
 Customer Service Representative
 
 to serve as the main point of contact for customers. In this role, you will handle inquiries, resolve issues, and ensure every customer receives a positive and professional experience across email, chat, and phone channels.
 
 
 This role is ideal for someone who is empathetic, detail-oriented, and passionate about helping people.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customer inquiries via email, chat, and phone in a timely and professional manner
 </li>
 <li>
 Resolve customer issues, complaints, and requests with accuracy and empathy
 </li>
 <li>
 Maintain detailed records of customer interactions using CRM tools
 </li>
 <li>
 Escalate complex issues to senior support or management when needed
 </li>
 <li>
 Provide product or service information clearly and confidently
 </li>
 <li>
 Collect customer feedback to improve overall experience and service quality
 </li>
 <li>
 Work closely with internal teams to ensure smooth problem resolution
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s preferred)
 </li>
 <li>
 6 months of experience in customer service, support, or client-facing role
 </li>
 <li>
 Strong written and verbal communication skills
 </li>
 <li>
 Ability to multitask in a fast-paced environment
 </li>
 <li>
 Basic computer skills and familiarity with CRM systems
 </li>
 <li>
 Strong problem-solving and active listening skills
 
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in customer experience or customer success roles
 </li>
 <li>
 Bilingual abilities (a plus, not required)
 </li>
 <li>
 Experience working remotely or in digital support environments
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary (based on experience)
 </li>
 <li>
 Flexible work arrangements (remote)
 </li>
 <li>
 Training provided
 </li>
 <li>
 Opportunities for career growth within customer experience or operations
 </li>
 <li>
 Supportive team culture focused on development and learning
 
 </li>
 </ul>
</div>

Work from home - Customer Service Representative

TJ Maxx

<div>TJ Maxx<div>
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You&rsquo;ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you&rsquo;re working in our four global Home Offices, Distribution Centers or Retail Stores&mdash;TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you&rsquo;ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family&mdash;a Fortune 100 company and the world&rsquo;s leading off-price retailer.</div>
Job Description:
Opportunity: Grow Your Career
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.<ul><li>
Role models established customer experience practices with internal and external customers</li><li>
Supports and embodies a positive store culture through honesty, integrity, and respect</li><li>
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures</li><li>
Promotes credit and loyalty programs</li><li>
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards</li><li>
Accurately processes and prepares merchandise for the sales floor following company procedures and standards</li><li>
Initiates and participates in store recovery as needed throughout the day</li><li>
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store</li><li>
Provides and accepts recognition and constructive feedback</li><li>
Adheres to all labor laws, policies, and procedures</li><li>
Supports and participates in store shrink reduction goals and programs</li><li>
Participates in safety awareness and maintains a safe environment</li><li>
Other duties as assigned</li></ul>
Who We&rsquo;re Looking For: You.<ul><li>
Possesses excellent customer service skills</li><li>
Able to work a flexible schedule to support business needs</li><li>
Possesses strong communication and organizational skills with attention to detail</li><li>
Capable of multi-tasking</li><li>
Able to respond appropriately to changes in direction or unexpected situations</li><li>
Capable of lifting heavy objects with or without reasonable accommodation</li><li>
Works effectively with peers and supervisors</li><li>
Retail customer experience preferred</li></ul><div>
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care &amp; cell phone discounts; pet &amp; legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.</div>
Address:
8811 Hardegan St Ste 390
Location:
USA TJ Maxx Store 0477 Indianapolis IN
This position has a starting pay range of $13.25 to $13.75 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.</div>

Retail Day Time Backroom Associate Greenwood Tjmaxx

Starbucks

<div>Crafting the world&rsquo;s finest coffee, one meaningful moment at a time
We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone&rsquo;s day. Whether it&rsquo;s a warm smile or remembering a favorite order, you create moments that matter. If you thrive in a fast-paced environment, love engaging with people, and take pride in your work, we&rsquo;d love to have you on our team.
We are invested in your growth journey, empowered through developmental experiences as well as our industry leading benefits. 

<h4 class="jobSectionHeader">
Summary of Experience</h4><ul><li>
No previous experience required</li></ul><h4 class="jobSectionHeader"> 
Basic Qualifications</h4><ul><li>
Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation</li><li>
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays</li><li>
Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation</li><li>
Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication</li><li>
Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients</li><li>
Available to perform many different tasks within the store during each shift</li></ul><h4 class="jobSectionHeader"> 
Required Knowledge, Skills and Abilities</h4><ul><li>
Ability to learn quickly</li><li>
Ability to understand and carry out oral and written instructions and request clarification when needed</li><li>
Strong interpersonal skills</li><li>
Ability to work as part of a team</li><li>
Ability to build relationships</li></ul> 
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation that accrues starting at .01961 hours based on a 40 hour week up to 40 hours annually (64 hours in California) after an introductory period, sick time (accrued at 1 hour for every 25 or 30 hours worked, depending on work location), and additional pay if working on one of eight observed holidays. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor&rsquo;s degree through Arizona State University&rsquo;s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative.
For additional information regarding partner perks and more detailed information regarding benefits, go to starbucksbenefits.com. 
At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate. 
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.</div>

barista - Store# 54747, INDIANAPOLIS - 92ND & MICHIGAN

Crowe llp

Customer Service Representative Company: Crowe LLP Location: Indianapolis, Indiana, United States Employment Type: Full-Time Salary: $20 - $30 USD per hour Job Overview Crowe LLP, a leading global accounting firm, is seeking a dedicated and professional Customer Service Representative to join our dynamic team in Indianapolis, Indiana. As one of the 10 largest accounting firms in the country by annual revenue, we are committed to excellence and providing an environment where our staff can thrive. The successful candidate will be the first point of contact for our valued clients, providing exceptional support and ensuring a seamless service experience. This is a fantastic opportunity for an individual with a passion for client satisfaction to build a career within a prestigious organisation. Responsibilities - Serve as the primary point of contact for client enquiries, handling communications via telephone, email, and other digital platforms. - Provide accurate and timely information regarding our tax, audit, and advisory services. - Resolve client issues and complaints efficiently and professionally, escalating complex cases to the relevant internal teams when necessary. - Maintain and update client records with a high degree of accuracy in our CRM system. - Assist with administrative tasks related to client account management and support. - Uphold the firm's commitment to confidentiality and professional standards in all interactions. - Gather client feedback to help us continuously improve our service delivery. Qualifications - Proven experience in a customer service or client-facing role is essential. - Exceptional verbal and written communication skills with a professional and empathetic telephone manner. - Strong problem-solving skills and the ability to think critically under pressure. - High level of proficiency with Microsoft Office Suite and experience using CRM software. - Excellent organisational and time-management skills, with the ability to manage multiple priorities effectively. - A keen eye for detail and a commitment to accuracy. - Previous experience within a professional services or financial services environment is advantageous but not required. Benefits At Crowe LLP, we invest in our people. We are proud to offer a supportive and rewarding work environment where you can grow your career. Our benefits include: - A competitive compensation package. - Extensive training programmes and dedicated mentoring to support your professional development. - A clear career path with opportunities for merit-based promotions. - The ability to move among different business units to broaden your experience and skills. - The opportunity to work for a globally recognised leader in the accounting industry.

Customer service representative

Marian University, Inc.

<div>As part of a diverse community of faculty and staff representing many faith systems and worldviews, the E.S. Witchger School of Engineering at Marian University in Indianapolis invites applications for a full-time engineering Laboratory Technician position, starting August 2026. We seek candidates who will promote Marian University's Catholic Franciscan mission and identity by helping ensure the safe and efficient use of equipment in the lab, installing new equipment and servicing existing equipment in collaboration with suppliers and faculty, training faculty and students, and conducting regular inspections and documentation of laboratory safety equipment. 
 
Marian University is a Catholic, comprehensive, national university that has experienced significant growth and expanded academic offerings in recent years. We offer a broad range of programs grounded in Franciscan and liberal arts traditions. Applicants should demonstrate a commitment to student learning. The successful candidate will support the university's Catholic mission and help integrate hands-on training across the curriculum. As a Kern Entrepreneurial Engineering Network (KEEN) university, Witchger Engineering integrates entrepreneurial-minded learning into its curriculum. Our collaborative and growing community values hands-on skills, experiential learning, student engagement, problem-solving, and communication. Marian University encourages applications from candidates of all backgrounds. 
 
Indianapolis is a dynamic city, recognized for its cultural, dining, and sporting opportunities, and regularly ranked among Money Magazine's &quot;Best Places to Live&quot; and Time Magazine's &quot;World's Greatest Places.&quot; 
 
Essential Duties and Responsibilities:
<ul>
<li>Actively engage the Catholic Franciscan mission and identity of Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.</li>
<li>Work with the dean, faculty, and staff to research, evaluate, purchase, and facilitate installation of engineering equipment for laboratories.</li>
<li>Provide support for all laboratory and instructional activities, facilities, and equipment needed for academic instruction and research.</li>
<li>Manage and improve engineering laboratory learning environments in Witchger Engineering, including developing and maintaining facilities, equipment, software, and instrumentation.</li>
<li>Provide training for students and faculty, as appropriate, in proper and safe use; develop and maintain standard operating procedures and laboratory policies.</li>
<li>Conduct and/or coordinate regular inspections, certifications, and documentation of laboratory safety equipment, including eyewash stations and safety showers, fire extinguishers, fume hoods, snorkels, etc., in coordination with internal and external stakeholders.</li>
<li>Support student design projects, student competitions, and special engineering outreach programs (i.e., science fairs, weekend K-12 workshops, summer camp).</li>
<li>Supervise student employees hired to support engineering laboratories.</li>
<li>Manage acquisition and storage of laboratory materials and supplies required for instructional and extra-curricular activities.</li>
<li>Other duties as assigned.</li>
</ul>
University Expectations:
<ul>
<li>Knowledge of and commitment to the mission of Marian University</li>
<li>Adheres to Marian University's policies and procedures</li>
<li>Shows courtesy and respect in interactions with fellow employees, students, subordinates, and supervisors</li>
<li>Communicates regularly with supervisor about department issues</li>
<li>Meets department productivity standards</li>
<li>Participates in developing department goals, objectives, and systems</li>
<li>Assists in establishing department measurements that align and support the accomplishment of the University's strategic goals</li>
<li>Adheres to the department budget</li>
</ul>
Required Qualifications:
<ul>
<li>An associate degree with a minimum of 2 years of prior experience in an engineering laboratory environment.</li>
<li>Demonstrated ability to be self-motivated, collaborative, and able to work independently with colleagues throughout the university and in the community.</li>
<li>Willingness to develop skills associated with a wide range of technical and developing areas in engineering.</li>
</ul>
The ideal candidate will also have:
<ul><li>Knowledge of and commitment to the mission of Marian University.</li>
<li>Experimental engineering laboratory experience in industry and/or educational setting.</li>
<li>Strong communicator at a variety of levels; demonstrated effective presentation skills.</li>
<li>Strong customer service focus and experience working with students, faculty, staff, and external partners.</li>
<li>Experience with engineering design, fabrication, instrumentation, and/or experimentation (i.e., Computer Aided Design (CAD), machine shop, automation, additive manufacturing, sensors, electronics, data acquisition, etc.)</li>
</ul>
Review of applications will begin immediately and continue until the position is filled.
For Consideration All Applications Require:
<div><ul><li>Cover Letter</li></ul>
<ul><li>Current resume or CV</li></ul>
<ul><li>Contact information of three professional references. The reference contact information must be entered after the application is submitted in the &quot;My Presence&quot; section of the applicant profile.</li></ul>
<ul><li>Responses to the supplementary mission &amp; identity questions.</li></ul>
</div>
Please Review Marian University&rsquo;s Mission &amp; Identity Statement before responding to the supplementary questions on your application:
https://www.marian.edu/faith (https://www.marian.edu/faith)

Essential Functions: 
Work hours necessary to perform job requirements satisfactorily on a regular basis. Manage absence from work in responsible manner to ensure service to clients, work teams, and coworkers. Comply with Marian University policies and practices and seeking clarification of them when necessary.

Physical Requirements: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use their hands to handle or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand, walk, reach with their hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Limitations and Disclaimer: 
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and States Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an &ldquo;at-will&rdquo; basis.

 Marian University is an Equal Opportunity Employer. All individuals, including minorities, women, individuals with disabilities, and veterans are encouraged to apply.
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Laboratory Technician

Finish Line

<div><div><div>Job Description
</div></div><div><div><div><div><div><div><div><div><div>**Monday through Friday 8:00am to 5:00pm**
The HR Coordinator position is a key, employee facing role within the JD North America People Regional Business Services model. The Regional Business Services function is responsible for supporting all US businesses within the JD Group, including JD Sports, Finish Line, Finish Line Macy&rsquo;s, Shoe Palace, Nice Kicks, Downtown Locker Room (DTLR), and Hibbett. This position provides world class &ldquo;customer&rdquo; service to employees, and delivers a premium employee experience, by responding to service tickets, assisting with compliance-related issues, and managing various HR processes. This position requires an individual with excellent communication skills, strong attention to detail, and the ability to work independently.
Key responsibilities include responding to tickets, emails, and/or calls to resolve employee issues, or escalate these issues to specialist teams within the People Department. The role also helps with I-9/E-Verify and minor compliance, answering general employee inquiries, and maintaining data in our HRIS system. The HR Coordinator conducts periodic data audits, manages invoicing for HR activities and supports special HR and compliance projects. This role involves regular interaction with business leaders, supervisors, and employees to ensure the smooth operation of HR processes and the enhancement of the employee experience. This individual will effectively exhibit JD Finish Line&rsquo;s core values of Customer, People, Winning, Community, and Financial Responsibility in everything they do by performing the following main duties:
<ul><li>Respond promptly and effectively to Jira tickets, ensuring adherence to Service Level Agreements (SLAs) and providing resolutions within the stipulated time frame.
</li><li>Support improvement and refinement of processes concerning Recruiting, Hiring, Onboarding, Change Job, and Termination to enhance employee experience.
</li><li>Provide support and resolution for any I-9/E-Verify compliance issues, ensuring all documentation is accurate and up-to-date.
</li><li>Provide accurate and timely information as a point of contact for general HR-related inquiries from employees.
</li><li>Appropriately escalate and assign tickets to the relevant departments such as Payroll, Benefits, and HRIS for specialized handling.
</li><li>Review ticketing system dashboards regularly to track ticket status and generate reports for analysis and process improvement.
</li><li>Manage the submission process for promotional background checks, ensuring timely and accurate completion, and communication with managers.
</li><li>Accurately enter new hire information into various support systems, maintaining the integrity of employee data.
</li><li>Responsible for the input, maintenance, audit, extraction, manipulation, and analysis of confidential HR data from the HCM System across various modules (e.g., Recruitment, Talent Management, Employee Records).
</li><li>Conduct regular data audits to ensure the consistency and accuracy of information in the HCM System.
</li><li>Manage and process invoices related to HR activities, ensuring accurate and timely payments.
</li><li>Lead and deliver HR initiatives from inception to completion, including creating and maintaining reports to track progress.
</li><li>Coordinate with the benefits team on ticket ordering for employee perks (e.g., zoo, carwash, and movie tickets).
</li><li>Assist with audit processes related to Open Enrollment, ensuring compliance and accurate record-keeping
</li></ul>Required Education and/or Experience
Associate&rsquo;s degree (A.S.) from a two-year college or university and at least 1 &ndash; 2 years related experience and/or training; or equivalent combination of education and experience. Relevant experience can come in a plethora of different environments, including customer facing service industries like retail, customer service industries like a call center, HR roles, or any other administrative support positions. Internal JD Group experience is always preferred.
Required Computer and/or Technical Skills
Should have strong knowledge and abilities with end user computing platforms like Microsoft/Google Suite applications and ticketing management systems. Must be able to navigate and administer HRIS solutions, with Workday experience being a plus.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
<ul><li>Sit for more than 6 hours per shift
</li><li>Use hands to finger, handle and feel
</li><li>Reach with hands and arms
</li><li>Talk and/or hear
</li><li>Walk or move from one location to another
</li><li>Periodically may need to climb, balance, stoop, kneel, or crouch
</li><li>Lift and/or move up to 10 pounds regularly and up to 50 pounds occasionally
</li><li>Punctuality and regular attendance consistent with the company&rsquo;s policies are required for the position.
</li><li>Average work week is 35-40 hours, which can vary depending on business needs.
</li><li>The work environment for this position is a moderately noisy office setting.
</li></ul>The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per company policy.
#LI-DNI
</div></div></div></div></div></div></div></div></div>This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.
EEO Statement:
The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices. 
 
Need accessibility assistance to apply?
 
Applicants who require accessibility assistance to submit an employment application can either call Finish Line at (317) 613-6890 or email us at talentacquisition@finishline.com. A member of our Talent Acquisition team will respond as soon as reasonably possible. (This email address and phone number is only for individuals seeking accommodation when applying for a job.)</div>

HR Coordinator (First Shift)

Explore 124+ Customer service representative flexible working hours in Indianapolis this July. Find roles across top companies and apply now to boost your career.