customer service representative

appointment setter (remote) Jobs in Indianapolis

appointment setter (remote)

call center -appointment scheduler specialist ( day or night ) Jobs in Indianapolis

contact representative (call center) Jobs in Indianapolis

contact representative (call center)

customer service representative (flexible working hours) Jobs in Indianapolis

call center appointment scheduler specialist day or night

Heartland Dental

Remote Call Centre Appointment Scheduler Company: Heartland Dental Location: Remote (United States Based) Employment Type: Full-Time Salary: $28 - $42 USD per hour About Heartland Dental Heartland Dental is a leading Dental Support Organisation (DSO) dedicated to providing world-class, non-clinical administrative support to dentists, hygienists, and their teams. What started with a single dental practice has grown into a network supporting over 2,800 doctors in more than 1,700 locations across the United States. Our unique, doctor-led culture and business model empower dental professionals to focus on delivering the highest quality patient care while we manage the day-to-day administrative workflow. Our mission is to support dental teams as they serve their communities, enabling them to build exceptional careers and deliver outstanding value. Job Overview We are seeking a motivated and detail-oriented Remote Call Centre Appointment Scheduler to join our dedicated team. In this vital role, you will be a crucial first point of contact for patients, responsible for efficiently managing appointments across numerous supported dental practices. The ideal candidate is an exceptional communicator with a passion for delivering excellent customer service and the ability to thrive in a fast-paced, remote environment. This position offers flexibility with both day and night shifts available. Key Responsibilities • Professionally handle high volumes of inbound and outbound calls to schedule, confirm, and reschedule patient appointments. • Accurately manage and coordinate appointment diaries for multiple dental practices, ensuring optimal scheduling and efficiency. • Provide patients with essential information regarding dental services, practice locations, and appointment preparation. • Meticulously update and maintain patient records within our database with a high degree of accuracy. • Deliver an outstanding level of customer service, resolving patient enquiries with empathy and professionalism. • Collaborate effectively with internal teams and dental practice staff to ensure a seamless patient experience. • Consistently meet and exceed individual and team performance targets. Qualifications and Skills • Proven experience in a customer service, call centre, or appointment scheduling role is essential. • Exceptional verbal and written communication skills with a professional and courteous telephone manner. • Strong organisational and multitasking abilities, with a keen eye for detail. • Proficiency in using computers and familiarity with CRM systems or scheduling software. • A self-motivated individual with the discipline to work effectively in a remote setting. • The flexibility to work various shift patterns to meet business needs, including days and/or nights. • Previous experience in the dental or healthcare industry is highly desirable but not required. BENEFITS<ul><li>401(k)</li><li>401(k) Matching</li><li>AD&amp;D Insurance</li><li>Health Insurance</li><li>Health Savings Account</li><li>Dental Insurance</li><li>Disability Insurance</li><li>Vision Benefits &amp; Discounted Services</li><li>Employee Assistance Program</li><li>Employee Discount</li><li>Life Insurance</li><li>Opportunities for Advancement</li><li>Paid Time Off</li><li>Paid Training</li><li>Professional Development Assistance</li><li>Referral Program</li></ul>

Call Center -Appointment Scheduler Specialist ( Day or Night )

Upperline Health

<div>ABOUT US

A Specialty Path to Good Health

Upperline Health is the nation&rsquo;s largest provider dedicated to lower extremity, wound and vascular care. Founded in 2017 with the ambitious goal of changing specialty care, Upperline Health delivers a more efficient path for patients to receive consistent and effective treatment for chronic illnesses. 

Triage is temporary. 
Treatment is transformative. 
Upperline Health providers coordinate patients&rsquo; care among a team of physician specialists, nurse practitioners, care navigators, nutritionists, social workers and pharmacists for integrated treatment that addresses patients&rsquo; immediate and long-term health needs. We put patients at the center of value-based care. 

WHY JOIN OUR TEAM?
<ul>
<li>Competitive compensation</li>
<li>Generous comprehensive benefit options including medical, dental, vision, 401K and PTO</li>
<li>Work life balance &ndash; regular weekday clinic hours</li>
<li>Supportive interdisciplinary team</li>
</ul>
About the Medical Assistant role
 
Upperline Health is seeking an energetic, compassionate and driven Medical Assistant to assist our physicians in delivering complex health services within the clinic setting. This person primarily will work in our Greenwood, IN clinic Greenwood, IN clinic (Floating between Greenwood, Colombus, Seymour) and will be responsible for supporting the physician with a range of clinical and administrative tasks. Responsibilities will vary, and candidates must be flexible problem solvers and collaborative team players who are eager to learn and tackle problems. Ideal candidates will have podiatry or orthopedic experience and x-ray experience. 

Medical Assistant Responsibilities:
<ul>
<li>Place patients in exam rooms; ensuring that they are ready and comfortable for their appointment with the physician</li>
<li>Complete exam intake, including but not limited to; reviewing medical history, social history, surgical history, and the history of present illness</li>
<li>Complete vitals and required documentation in clinic EMR (athenahealth)</li>
<li>Provide patient care under the direction of a podiatric physician including taking x-rays and assisting in the exam room as required</li>
<li>Perform daily administrative tasks such as re-stocking exam rooms and disposing of exam room trash</li>
<li>Responsible for cleaning and sterilizing exam and x-ray rooms both after each patient visit and at the end of each day</li>
<li>Equipment sterilization</li>
<li>Conduct health assessments and complete visits with Upperline Plus patients</li>
<li>Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care</li>
<li>Care coordination activities including, but not limited to; medical records requests, order management, appointment scheduling, managing patient care referrals, etc</li>
<li>Travel to surrounding area clinics to provide support if needed</li>
<li>Other related duties as deemed necessary by Upperline Health</li></ul> 
 
Medical Assistant Qualifications:
<ul>
<li>Previous experience as a Medical Assistant preferred</li>
<li>Podiatry or Orthopedic clinic experience preferred</li>
<li>X-ray experience is a plus</li>
<li>Clinical care coordination or care management experience is ideal</li>
<li>Previous experience assisting or providing care to the geriatric patient population is preferred</li>
<li>Excellent computer skills and strong knowledge of medical terminology</li>
<li>Previous experience working in an EMR; preferably athenahealth</li>
<li>Must be an effective communicator with excellent grammar and interpersonal skills</li>
<li>Exceptional customer service highly preferred</li>
<li>Reliable transportation is required</li>
<li>Excellent oral and written communication skills</li>
</ul>
Physical Demands and Working Conditions:
<ul>
<li>Day-to-day work includes desk computer work and direct patient interaction, facility staff and physicians</li>
<li>Position may have extended periods of standing and to lift more than 5 lbs</li>
<li>The work environment is characteristic of a health care facility with air temperature control and moderate noise level</li>
</ul>
Compensation: 
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience

Job Type: Full-time
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Medical Assistant

Indianapolis Public Schools

<div>WELCOME TO INDIANAPOLIS PUBLIC SCHOOLS!
At IPS, we believe in the transformative power of education. We work collectively every day to prepare our students for success in the classroom and in life by providing equitable, high-quality educational experiences across our family of schools. IPS is a place to make an impact, grow your career, and ensure every student has access to a high quality education, all while earning a good living in a district on the move. While the work is challenging, it is deeply meaningful and impactful. We seek innovators and trailblazers who bring varying experiences and expertise and share our belief that every child deserves access to an exceptional education. As part of TeamIPS, you&rsquo;ll create lasting connections, find a sense of belonging, and feel supported to make a meaningful difference in students&rsquo; lives. 
In return, no matter your role here, we expect a commitment to excellence and accountability. You&rsquo;ll be held to high standards. Resilience and passion are key&mdash;you must be adaptable, handling adversity with flexibility while putting students at the heart of everything you do. Ethical conduct, clear communication, and mutual respect are fundamental. Being a dependable, collaborative team player who builds meaningful relationships is essential. 
Together, we are Proving What&rsquo;s Possible by building a community where everyone belongs and each student has the opportunity to fulfill their potential. 
A TEACHING CAREER IN IPS OFFERS&hellip;
Purpose and Impact:<ul><li>
Students First: Teaching for IPS is a rewarding opportunity to support bright, curious students as they shape their futures. We hold ourselves to the highest expectations of excellence, focusing on students&rsquo; holistic needs during their educational journey with us.</li><li>
Community: Working in a school means it is your home away from home, and you have a school family who supports you and leads with empathy and vision.</li></ul> 
Professional and Personal Growth:<ul><li>
Grow Your Career: We offer professional development and career advancement opportunities, including dedicated mentorship programs for early career teachers.</li><li>
Generous Compensation: We&rsquo;re proud to offer the highest teacher starting pay in Indianapolis and one of the most competitive in the state, with teachers earning $53,460 - $94,000 depending on experience, plus a generous benefits package. Our teacher salaries are continually on the rise, as IPS regularly advocates for stronger teacher compensation.</li><li>
Access to Financial Benefits: Working in IPS makes it possible to benefit from federal programs such as Public Service Loan Forgiveness (PSLF) or Teacher Loan Forgiveness (TLF), helping reduce the financial burden of student loans. 
</li></ul> 
﻿Work-Life Balance and Well-being:<ul><li>
Comprehensive Health Insurance: Access top-tier health plans covering medical, dental, and vision needs, plus IPS offers a private clinic for staff and their families through our partners at Ascension St. Vincent.</li><li>
Flexible Wellness Leave: Take the time you need to care for yourself and your family with our generous leave policies. Teachers receive 70 hours of sick leave in their first year (56 hours annually after) for illness, family, or mental health, plus three personal days, two floating holidays, and school breaks. Unlimited accumulated sick leave adds flexibility, supporting teachers&rsquo; health and work-life balance.</li><li>
Incentivized Discounts through IPS Wellness Program: Opportunities to earn hundreds of dollars off your medical premium by participating in proactive and simple health screenings, plus discounted group fitness classes, health and fitness assessments, personal training, and more.</li></ul><h4 class="jobSectionHeader"> 
WHAT WE EXPECT...</h4>
Commitment to Excellence:<ul><li>
High Standards: Strive for the very best in all you do, maintaining high standards for yourself, your students, and your colleagues. Embrace lifelong learning and adapt to new teaching methods and challenges.</li><li>
Educational Equity: IPS is deeply committed to breaking down systemic inequities. We do this by &ldquo;walking the walk&rdquo; on new policies and practices, building diverse and inclusive classrooms and staff teams, and ensuring our environments are grounded in our values of respect, inclusivity, and educational equity.</li></ul> 
Resilience and Passion:<ul><li>
Dedication to Students: Put students at the heart of your work. Be passionate about their success and well-being.</li><li>
Adaptability: Handle adversity with resilience and flexibility. Be prepared for a dynamic work environment.</li></ul> 
Professional Integrity:<ul><li>
Ethical Conduct: Uphold the highest standards of professionalism and integrity. Act responsibly and respectfully toward all individuals, communicate with candor and care.</li><li>
Team Player: Be dependable, punctual, and collaborative, contributing positively to our supportive work environment.</li></ul><h4 class="jobSectionHeader"> 
JOIN US!</h4>
Indianapolis Public Schools is more than a workplace; it&rsquo;s a community where purpose, impact, and belonging come together to help Prove What&rsquo;s Possible &ndash; in your career and in your school. If you&rsquo;re ready to embrace challenges, strive for excellence, and make a meaningful impact, IPS is the place for you. 
SUMMARY OF ESSENTIAL JOB FUNCTIONS:
The Writing Center Specialist will provide strategic development and implementation of IPS&rsquo;s school-based writing centers. The Writing Center Specialist will plan and carry out activities within the high school-based Writing Center through collaborative relationships with other staff and departments and with community and university partners and tutors. This is a 10 month certified position which reports to the Writing Center Coordinator. 
QUALIFICATIONS:
Masters Degree or Master of Fine Arts in writing, English, or a related field; Must hold or be in position to obtain valid Indiana State Teacher's License in Secondary ELA. Should have experience as a teacher or tutor at the high school or college level. Other mentorship or volunteer experiences applicable. 
 ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following outlines what your core duties and responsibilities will be for this position and provides a sample overview of what your day-to-day may look like.
Core Duties and Responsibilities<ul><li>
Provides students the opportunity to improve their writing skills by overseeing the development and delivery of effective tutoring programs, increasing the awareness of the service and benefits of writing support, evaluating the effectiveness of the writing support efforts, and improving student confidence in their voice and authority, in service of opening doors in educational, professional, and creative opportunities.</li><li>
Assures effective writing support for students by selecting, training, scheduling, and volunteers, planning and implementing training and professional development opportunities for volunteers, reviewing and selecting tutoring materials, expanding the selection of writing resources available online to students, based on curriculum-specific assignments and supports.</li><li>
Increases the reach of the Writing Center by working with university sponsors, community partners, and other IPS specialists to share best practices and create an equitable network to serve all students in the district and to help sustain the initiative into the future.</li><li>
Assists in academic year scheduling of walk-in hours, standing appointments, workshops, and classroom utilization for the writing center; ensures access to students by scheduling, announcing, and maintaining regular office hours.</li><li>
Coordinates volunteer writing tutors and ensures volunteers have passed required background checks through HR and have required training.</li><li>
Works closely with teachers, support staff, building administration, and district administration.</li><li>
Manages data collection for writing appointments.</li><li>
Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds.</li><li>
Maintains a positive, energetic, solution driven demeanor in all interactions with students, staff, and families.</li><li>
Performs other duties as assigned.</li></ul> 
&ldquo;Day In the Life&rdquo; Overview
On a regular day, as the Writing Center Specialist, you might:<ul><li>
Work with students to refine their writing skills for high school and postsecondary success</li><li>
Work with community partners to develop long-lasting relationships and programs</li><li>
Work with high school leaders and teachers to plan curricular supports</li><li>
Collaborate with the Future Center staff to support students&rsquo; preparedness for their three E&rsquo;s</li><li>
Provide updates and information to schools and families to ensure access to and use of the writing centers</li><li>
Ensure all writing center appointments are successfully completed by facilitating connections between students and volunteer tutors</li></ul> 
WHAT YOU&rsquo;ll BRING: SKILLS AND MINDSETS
As an ideal candidate for this role, you will be able to achieve the following:<ul><li>
Excellent communication skills and strong analytical and writing capabilities</li><li>
Clear written and verbal communication with a diverse staff community</li><li>
Rapport with students, families, staff, and community members through strong relationship building</li><li>
Knowledge of university-style writing center best practices</li><li>
Effective analysis of data to drive decision making</li><li>
Close attention to detail coupled with the ability to exercise good judgment</li><li>
Proactive, able to anticipate conflicts before they arise</li><li>
Ability to work well independently as well as collaboratively</li><li>
Ability to execute meetings, calls and emails with professionalism, courtesy and accuracy</li><li>
Ability to effectively allocate and prioritize time to several tasks to ensure completion</li></ul> 
SUPERVISORY RESPONSIBILITIES: None. 
LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one, small group, and large group situations. 
MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 
REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to find, handle, or feel. The employee frequently is required to talk or hear. The employee is required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. 
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet and humid conditions and outside weather conditions. The noise level in the work environment is usually moderate. 
DISCLAIMER:
The above job description is designed to denote the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job.</div>

Writing Center Specialist

Eskenazi Health

Date: Jul 27, 2026
 
Location: Indianapolis, IN, US, 46205
 
#job-location.job-location-inline { display: inline; }
 
Organization: HHC
 
Division: HEALTH AND HOSPITAL CORPORATION
 
Sub-Division: MCPHD
 
FLS Status: [[JOB_REQUISITION_CUSTOM27]]
 
Req ID: 26398
 
Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at: hrmail@hhcorp.org.
 
Job Role Summary
 
The Environmental Health Specialist-Water Quality duties include completing surface water routes to collect bacteriological and chemical samples and obtain water quality data with sampling instruments. EHS shall complete groundwater surveys (collecting private well samples) to monitor for bacteria and chemical contamination and identifying source if contamination exists. EHS shall also perform analysis on sampling data and use mapping software to identify areas of concern and trends. EHS shall inspect assigned licensed preschools, licensed tattoo body piercing shops and other regulated entities using appropriate Code as a basis. EHS is responsible to complete training to fulfill responsibilities as a Secondary Hazmat responder and to perform twenty-four (24) hour response on a rotating basis, typically for a 7 consecutive day period, once per month, during normal business hours, mornings, evenings, weekends, and holidays. As a Secondary Hazmat responder, EHS is responsible for conducting emergency responses, inspections, investigations and surveys to incidents or situations involving hazardous materials/wastes, infectious materials, environmental pollution and radiation sources.
 
Essential Duties
 Calibrate and maintain equipment, use proper sampling techniques to collect samples, operate air and water monitoring equipment and interpret lab results. Assessment of environmental health conditions through data and information gathering, data analysis/ interpretation and fulfilling quality control program.
 Collect samples of private well water upon request or public health need, interpret laboratory results and communicate results to water users and assist with any needed actions to provide safe potable water.
 Investigate public health complaints, pollution prevention inspections and inspect licensed preschools, tattoo shops and other regulated entities using Health and Hospital Code of Marion County as a basis for the inspections and potential enforcement.
 Meet with other agencies to discuss watershed and groundwater projects or initiatives, cooperate with other governmental agencies and work closely with the fire department to resolve immediate environmental and public health threats.
 Complete responsibilities of Secondary Hazmat. Secondary Hazmat responder’s work in conjunction with the Fire Department and other first responders to eliminate and reduce emergency environmental and public health threats. Responds to hazardous materials emergencies on a rotating basis 24 hours per day while on-call.
 Testify and present evidence in environmental court as part of Code enforcement.
 Make evidence-based decisions or judgments based on observation and knowledge of laws and technical subject matter to mitigate environmental health issues
 Communicate risk and exchange information with colleagues and the public through print and electronic media and interpersonal relations
 Participates in public health emergency preparedness exercises and in the response to public health emergencies, as directed
 Participates in a minimum of two H.O.P.E. events totaling a minimum of eight (8) hours annually.
 Other duties as assigned
 Associated Job Duties
 Assists with the IMPD CWMD (Countering Weapons of Mass Destruction) Program during high profile and sporting events
 Uses available data to analyze trends in compliance and evidence-based analysis of effective interventions to reduce the risk of illness and injury.
 Aids in developing and reviewing program literature and forms.
 Aids in developing and reviewing program policies and procedures.
 Serve on appropriate committees and workgroups, as directed
 Attend national, state, and local subject matter conferences and conventions
 Qualifications
 Bachelor’s degree with emphasis on biology, chemistry, environmental science, physical science, public safety, or closely related curriculum; Master’s degree preferred
 1-2 years of previous experience in environmental investigation and code enforcement
 Excellent written and verbal communication skills with internal and external customers
 Licenses/Certifications Required
 Valid Indiana Driver’s License
 Within a year of employment, obtain State of Indiana Hazardous Materials Technician, Awareness, and Operations Certification within a year of employment OR Hazardous Waste Operations and Emergency Response certification (HAZWOPER)
 Registered Environmental Health Specialist and/or Certified Hazardous Materials Manager desired
 Knowledge, Skills & Abilities
 Ability to think critically
 Ability to plan and organize work and function independently
 Ability to operate environmental health monitoring equipment
 Ability to deal with difficult people, avoid and de-escalate conflict, and resolve disputes in a professional manner
 Knowledge of local, state and federal laws, rules, regulations on environmental health
 Knowledge of public health principles and practices related to environmental health
 Knowledge of control and analysis of methods and practices used in determining and eliminating environmental health hazards.
 Knowledge of the incident command system
 Strong computer, database, and informatics skills
 Use software available within the agency to search for and retrieve information.
 Working Environment
 As a field position, much of the work will be performed outside the office
 During field activities working in conditions of rain, cold, snow, ice, heat, and sun
 Extended periods of walking and standing during field activities may be required
 Lifting of approximately 40 pounds
 May be requested to work overtime and weekends for special programs or events
 Potential for damage to personal property, theft, or vandalism
 Must have personal vehicle for in and out of county driving wherein mileage will be reimbursed in accordance with Marion County Public Health Department policies and procedures
 May encounter irate, difficult or uncooperative individuals
 Must pass annual physical to wear any required personal protective equipment (PPE) when necessary to perform essential duties of the position
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
 
Nearest Major Market: Indianapolis

WATER QUALITY SPECIALIST

Organon Pharmaceuticals

<div>The Position<h2 class="jobSectionHeader">
IDEAL CANDIDATE WILL BE LOCATED IN: Carmel, Indiana, Noblesville, Indiana or South Bend Indiana.</h2>
The Women&rsquo;s Health Clinical Account Specialist (WHCAS) supports customers by providing clinical information on our Company's products, as well as education, and supporting clinical training programs. They do this to support customer needs, to help the provider or system meet the goals of their patients. The Clinical Account Specialist is a key member of our customer-facing team and is responsible for partnering with customers to address identified needs, educating stakeholders, and driving results that are consistent with the Company's mission and goals.
The Women&rsquo;s Health Clinical Account Specialist is the primary point of contact for a variety of customers within their assigned geography. These customers may include Health Care Providers such as Physicians across multiple specialties, Nurse Practitioners, Physician Assistants, Midwives, Nurses and Pharmacist in addition to quality Directors, Service Line Leaders, Family Planning Counselors, Office and Pharmacy Managers and other Support Staff. Within their geography, there are a diverse set of health care locations that they will call upon in to execute their role including: Clinics, Health Departments, Integrated Delivery Networks, Hospitals and Residency programs, Federally Qualified Health Centers, Universities, Independent Physician Associations, Management Service Organizations, Planned Parenthood and Family Planning Clinics, Military Treatment Facilities, and Indian Health Services.
The Women&rsquo;s Health Clinical Account Specialist is a key member of the local Customer Team that works collaboratively with other Company field-based employees such as Women&rsquo;s Health Account Executives, Payer Account Executives, National Account Executives, Government Affairs Executives, as well as other members of the extended team.
The selected candidate must reside within the designated territory to effectively support business needs. Travel requirements will vary based on the candidate's location within the territory. This position reports directly to the Regional Manager.
Responsibilities<ul><li>
Engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and Company products in accordance with product labeling and professional society recommendations.</li><li>
Serving as a product expert and conveying technical and clinical information in an accurate and clear manner to encourage proper product utilization while meeting the needs of customers.</li><li>
Understanding of the local managed care and reimbursement environment relevant to various customer segments and communicating proficiently regarding such matters.</li><li>
Building and maintaining strong customer partnerships.</li><li>
Providing our Company management with updates on customer needs as it relates to helping them improve patient health outcomes, customer feedback, marketplace dynamics, and progress towards quality goals.</li><li>
Effectively managing complex account interdependencies to develop both short and long-term account plans in collaboration with the extended account team.</li><li>
Conducting routine product in-services with accounts to ensure proper education and utilization of product in accordance with labeling.</li><li>
Regularly monitoring and assessing business performance against objectives, including competitive activity and identification of market trends using company-provided tools.</li><li>
Developing and executing a territory and account level business plan in accordance with Company policies, standards, and ethics.</li><li>
Conducting routine account business reviews with key customers to support the needs of customers.</li><li>
Maintaining ongoing product and ecosystem knowledge and certification on the Company portfolio for which they are responsible.</li><li>
Completing administrative requirements on time and accurately.</li><li>
Embracing Organon&rsquo;s culture: Be real, We all belong, Bring your fire, Own it, Rise together and Keep moving.</li><li>
Within select customer accounts, acts as the primary point of contact for the customer, meets with key customers/personnel to maintain an understanding of their current practice structure, business model, and key influencers (ex: Managed Care Organization/payers, Management Service Organizations (MSOs), employers, state policy, advocacy groups, coalitions), and their patients&rsquo; needs. Identifies business opportunities and makes information available to relevant stakeholders to support the identified customer and organizational needs.</li><li>
Understanding and appropriate support of complex procurement environment that includes multiple channels: Buy and Bill, Assignment of Benefits (AOB) and 340B. Knowledge of Managed Care, State Medicaid, Managed Medicaid, Kaiser, Management Service Organizations, Group Purchasing Organizations, Independent Physician Associations, and procurement pathway in Public Segments. Also requires awareness of complexities of the Affordable Care Act (ACA), Family Planning waivers and grants, Federal and National policies, as well as religious exemptions.</li><li>
For select customer accounts, coordinate with our Company&rsquo;s extended customer team to outline customer strategy for interactions/relationships aimed at improved customer and patient support.</li></ul>
Required Education, Experience &amp; Skills<ul><li>
BA/BS degree with at least two years of sales experience OR 6+ years of the following equivalent experience.</li><li>
Equivalent experience can be: professional sales experience, work experience in the healthcare/scientific field (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience. Demonstrated excellence in current or previous professional roles.</li><li>
Excellent interpersonal and communication skills.</li><li>
Ability to analyze metrics to assess progress against objectives.</li><li>
Ability to work both independently and within a team environment.</li><li>
Flexibility, willingness, and desire to work in a dynamic, fast-paced environment.</li><li>
Strong organizational and time management skills.</li><li>
Valid driver's license.</li><li>
Willing and able to travel, as needed (varying % depending on territory).</li><li>
Willingness to complete credentialing requirements to ensure in-person access with accounts.</li></ul>
Preferred Education, Experience and Skills<ul><li>
Previous sales, account management, consultative, or customer service experience.</li><li>
Buy and Bill Experience.</li><li>
Experience in women&rsquo;s health industry.</li></ul>
Who We Are:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women&rsquo;s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
US and PR Residents Only
For more information about personal rights under Equal Employment Opportunity, visit:
EEOC Poster
EEOC GINA Supplement
OFCCP EEO Supplement
OFCCP Pay Transparency Rule
Organon is an Equal Opportunity Employer. We are committed to fostering a culture of inclusion, innovation, and belonging for all employees and job applicants. We ensure all employment practices are conducted without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability, veteran status, or any other characteristic protected by state or federal law.
Search Firm Representatives Please Read Carefully 
Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Applicable to United States Positions Only: Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job. Final salary determinations take a number of factors into account including, but not limited to, primary work location, relevant skills, education level, and/or prior work experience. The applicable salary range for this position in the U.S. is stated below. Benefits offered in the U.S. include a retirement savings plan, paid vacation and holiday time, paid caregiver/parental and medical leave, and health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans.
Annualized Salary Range (US)
$85,000.00 - $144,100.00
Please Note: Pay Ranges are Specific to local market and therefore vary from country to country
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites.
75%
Flexible Work Arrangements:
Flex Time, Remote Work
Shift:
Valid Driving License:
Yes
Hazardous Material(s):
Number of Openings:
1 
Requisition ID:R541527</div>

Women's Health Clinical Account Specialist - Indianapolis North

zTrip

<div><h2 class="jobSectionHeader">Transportation Coordinator</h2>
<h3 class="jobSectionHeader">Coordinate Service. Support Drivers. Keep the City Moving.</h3>
<h2 class="jobSectionHeader">Join the Team at zTrip</h2>

zTrip, one of North America's leading transportation providers, is seeking a reliable, organized, and service-oriented Transportation Coordinator to join our operations team. In this key role, you'll help manage daily transportation activities, communicate with drivers, and ensure passengers receive safe, efficient, and dependable service.

If you're a strong communicator who excels at multitasking, problem-solving, and working in a fast-paced environment, this is a great opportunity to build a rewarding career in the transportation industry.
<h2 class="jobSectionHeader">
What We Offer as a Transportation Coordinator:</h2>
<ul><li>Competitive pay</li>
<li>Medical, Dental, Vision, and Life Insurance</li>
<li>Paid Time Off (PTO) and Holiday Pay</li>
<li>401(k) with Company Match</li>
<li>Career advancement opportunities</li>
<li>Stable, year-round employment</li>
<li>Supportive and team-oriented work environment</li>
</ul>
Schedule:Monday-Friday, 8:00 AM-5:00 PM
<h2 class="jobSectionHeader">
What You'll Do as a Transportation Coordinator:</h2>
<h3 class="jobSectionHeader">Transportation &amp; Fleet Coordination</h3>
<ul><li>Assign and coordinate passenger trips to drivers to ensure efficient service delivery</li>
<li>Monitor daily transportation activity and make real-time adjustments as needed</li>
<li>Communicate trip assignments, schedule updates, and operational information to drivers</li>
<li>Help maintain on-time pickups and drop-offs while meeting company service standards</li>
<li>Respond promptly to service changes, driver requests, and customer needs</li>
<li>Support efficient fleet utilization and operational performance</li>
</ul><h3 class="jobSectionHeader">Driver &amp; Customer Support</h3>
<ul><li>Serve as a central communication point between drivers, passengers, and management</li>
<li>Provide drivers with trip details, route support, and operational assistance</li>
<li>Handle customer inquiries professionally and efficiently</li>
<li>Assist in resolving service concerns and transportation-related issues</li>
<li>Deliver exceptional customer service through clear communication and timely follow-up</li>
</ul><h3 class="jobSectionHeader">Administrative &amp; Operational Support</h3>
<ul><li>Maintain accurate transportation records, trip details, and operational documentation</li>
<li>Monitor service performance and daily activity reports</li>
<li>Assist with reporting, data entry, and operational tracking</li>
<li>Work closely with management and team members to support daily operational goals</li>
<li>Identify opportunities to improve service efficiency and customer satisfaction</li>
</ul><h2 class="jobSectionHeader">Qualifications of a Transportation Coordinator:</h2>
<ul><li>High School Diploma or GED required</li>
<li>Previous experience in transportation, dispatching, scheduling, logistics, customer service, call center operations, or a related field preferred</li>
<li>Strong communication and interpersonal skills</li>
<li>Excellent organizational and multitasking abilities</li>
<li>Ability to stay calm and effective in a fast-paced environment</li>
<li>Strong problem-solving skills and attention to detail</li>
<li>Proficiency with Microsoft Office, including Outlook, Word, and Excel</li>
<li>Experience with transportation management systems, routing software, or fleet operations is a plus</li>
</ul><h2 class="jobSectionHeader">Why Join zTrip?</h2>
<ul><li>Join one of North America's largest transportation networks</li>
<li>Play a critical role in supporting drivers and serving passengers</li>
<li>Work in a dynamic environment where every day is different</li>
<li>Be part of a company committed to customer satisfaction and operational excellence</li>
<li>Enjoy long-term career stability and professional growth opportunities</li>
<li>Make a direct impact on the quality and reliability of transportation services in your community</li>
</ul><h2 class="jobSectionHeader">Apply Today</h2>

If you're ready to use your coordination, communication, and customer service skills to help keep transportation running smoothly, apply today to join zTrip as a Transportation Coordinator. Help support our drivers, serve our passengers, and contribute to the success of our daily operations.</div>

Transportation Coordinator

TRIMEDX

<div>If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.<ul><li>
Everyone is focused on serving the customer and we do that by collaborating and supporting each other</li><li>
Associates look forward to coming to work each day</li><li>
Every associate matters and makes a difference</li></ul>
It is truly a culture like no other &mdash; We hope you will join our team! Find out more about our company and culture here.
Ready to lead the way in systems training? Apply today &amp; help us transform healthcare through technology and education.
The Systems Training Specialist II provides TRIMEDX business systems and processes training to associates at the corporate office and onsite in the field. Training is delivered through webinars and in field-based medical environments. Responsibilities include delivering training on TRIMEDX proprietary software and data, developing curriculum, maintaining training materials, and establishing relationships with internal stakeholders and departments. Additionally, this position will assist in developing training measurement processes and test writing. There is frequent interaction with field operations technicians and compliance teams and could require up to 60% travel to support new customer implementations across the US.
The Systems Training Specialist II also works closely with IT Development teams using the SAFe Agile development methodology.
Location: Candidates must currently reside in the Eastern or Central time zones of the continental United States, with ability to travel up to 60% and reside in close proximity to a major airport. Role is Hybrid: Candidates must have the ability to travel for business to client sites, conferences, seminars, meetings &amp; trainings, etc., including to our Indianapolis, Indiana Central Office. Relocation is not available.<h2 class="jobSectionHeader">
Responsibilities
</h2>Training and Support<ul><li>Facilitate instructor-led classroom and web-based learning on proprietary business systems and processes for associates as assigned, including new customer implementations.</li><li>Ensure on-site support of new customer field system training Implementation training is accurate, engaging, and successful. Support potential follow up testing, evaluation, and training for new implementations.</li><li>Work with management to gather feedback on training effectiveness, including to: post training surveys, assessments and on the job performance checklists.</li><li>Assist with the management of the monthly new associate CORE training, including scheduling, training delivery, and materials creation and maintenance.</li><li>Oversee software training environments including; updates, readiness for training, and submit and manage defect tickets.</li><li>Build relationships with other internal departments that are dependent on training results and outcomes and report out on successes, action items and other information as needed.</li><li>Serve as a positive representative for training initiatives and acting as a catalyst to help teams understand the why and how of system changes.</li><li>Lead or participate in key initiative projects as defined by the leader of Business Operations Training.</li></ul>
Instructional Design<ul><li>Develop and maintain training curriculum and materials using Instructional Design methodologies.</li><li>Work with subject matter experts to gather content for training development.</li><li>Participate in needs assessments for training content development.</li><li>Write quality test items (question stems and distractors).</li><li>Develop and maintain job aids, presentations, and instructor and user guides.</li><li>Support the development of training for company-wide training projects as needed.</li><li>All other duties as assigned.</li></ul>
Skills and Experience<ul><li>Minimum 5 years of experience delivering software/application training required; healthcare, database, or technical systems or services industry preferred.</li><li>Experience with Instructional Design and development methodology is required (ADDIE, backwards design model, ABCD learning objectives or other similar methodologies).</li><li>Ability to work with autonomy is required, prioritizing work and balancing multiple and/or large-scale projects without supervision.</li><li>Experience using Camtasia, GoAnimate, Articulate360, or other educational multimedia production software preferred.</li><li>Experience writing instructor led webinars (scripts, user guides, interactive exercises) preferred.</li><li>Experience writing test items and distractors preferred.</li><li>Familiarity with the Kirkpatrick Model of training evaluation a plus.</li><li>Some experience with SAFe Agile software development methodology a plus.</li><li>Strong Microsoft Office skills required with ability to quickly learn new computer software.</li><li>Strong written, verbal, and presentational communication skills required.</li><li>Able to present to small (1 on 1) and large groups (100+ attendees), both in-person and virtually.</li><li>Able to present complex information to a variety of audiences while demonstrating confidence and inspiring/motivating other to perform well.</li><li>Proven ability to master the full training cycle.</li><li>Able to establish and manage relationships with stakeholders, associates, Subject Matter Experts, Leadership, and various departments.</li><li>Excellent problem solving and analytical thinking skills.</li><li>Experience with web-based conferencing such as Teams, Adobe Connect, or GoToMeeting required.</li><li>Travel up to 60% of the time required to support New Customer Implementations.</li></ul>
Education and Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent in Education/Training, Healthcare Administration, or other-related field is required.</li></ul>
#LI-Hybrid
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people&rsquo;s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter. 
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.</div>

Systems Training Specialist II

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