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automobile service advisor

Global Access Cars Automobile Trading LLC

Who are we?CARS24 isn’t just a name; we’re a driving force in the pre-owned automobile industry, revolutionizing the way buyers get behind the wheel of their dream cars. From earning unicorn status in India to hitting the gas on our global expansion across the UAE and Australia, we’re all about turning the gears of innovation. Our secret? A dream team that leads with passion and drives with purpose. Now, we’re revving up our team in the UAE and looking for talent ready to make our journey of progress their own. Buckle up, because the current pit stop is within the Refurbishment function as a Service Advisor. What would you do while you work with us?<ul><li>Welcome customers like they just pulled into the VIP lane—professional, polished, and prompt.</li><li>Pop the hood on customer concerns—listen closely and document service needs with precision.</li><li>Break down recommended repairs like a trusted service manual—clear, honest, and jargon-free.</li><li>Keep customers in the driver’s seat—provide regular status updates and follow up like clockwork.</li><li>Maintain repair orders and job cards with the accuracy of a finely tuned engine.</li></ul> What are we looking for?<ul><li>Minimum 2 years of experience, preferably with authorized dealers or high-end/reputed service centers.</li><li>Someone who looks the part and talks the torque—presentable with excellent communication and negotiation skills.</li><li>Strong technical know-how under the hood—able to connect with both customers and technicians.</li><li>Graduate or Diploma holder, preferably in Automobile or Mechanical Engineering.</li><li>Must be detail-oriented.</li><li>Must be able to speak Arabic.</li></ul> What do we offer?<ul><li>Competitive renumeration as per current industry standards.</li><li>Benefits as per regional norms.</li><li>A culture that gives you freedom to showcase your ideas and helps you explore avenues of upskilling yourself.</li><li>An opportunity to work alongside some of the best minds in the industry.</li></ul>

Service Advisor - Arabic Speaker

CARPI AUTO CARE CENTER

Job Title: Automobile Workshop Arabic Service Advisor Location: UAE Salary: Negotiable Benefits: Company Visa, Medical/Insurance, Benefits as per UAE Labor LawAbout the RoleWe are looking for an experienced and customer-oriented Auto-Workshop Service Advisor to join our team. The ideal candidate will act as the main point of contact between customers and the workshop, ensuring a smooth service experience from vehicle check-in to delivery. This role requires strong communication skills, technical knowledge, and the ability to manage customer expectations effectively.Responsibilities<ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Record customer concerns and translate them into accurate repair orders for the workshop.</li><li>Coordinate with technicians to ensure timely service completion and quality checks.</li><li>Provide accurate cost estimates and explain service details to customers.</li><li>Follow up with customers for approvals and post-service feedback.</li><li>Maintain detailed service records and update the CRM or ERP system.</li><li>Handle customer complaints and ensure maximum satisfaction.</li><li>Work closely with the workshop team to ensure smooth daily operations.</li></ul>Qualifications<ul><li>Diploma or Degree in Automotive Engineering, Business Administration, or a related field.</li><li>Minimum 2 years of experience as a Service Advisor in the UAE automotive industry.</li><li>Strong understanding of mechanical and electrical vehicle systems.</li><li>Proficiency in English; Arabic language skills are an advantage.</li><li>Excellent communication, multitasking, and customer service skills.</li><li>Knowledge of ERP or automotive workshop management software preferred.</li></ul>Why Join Us<ul><li>Work in a professional and dynamic automotive environment.</li><li>Competitive salary with comprehensive benefits.</li><li>Career growth opportunities within an expanding organization.</li></ul>Job Types: Full-time, PermanentLanguage:<ul><li>Arabic (Preferred)</li></ul>

Arabic Service Advisor (Garage)

Metro Auto Maint. Workshop

Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs.</li><li>Record complaints and vehicle symptoms accurately on the job card.</li><li>Explain service options, cost estimates, and timeframes clearly to customers.</li><li>Coordinate with technicians to ensure proper diagnosis and timely repairs.</li><li>Keep customers updated on the status of their vehicle.</li><li>Perform final inspection and ensure job completion before vehicle delivery.</li><li>Promote additional services and maintenance packages where appropriate.</li><li>Handle customer queries, complaints, and escalate unresolved issues.</li><li>Maintain up-to-date knowledge of automotive technologies and brand-specific service protocols.</li><li>Ensure proper documentation and adherence to company policies.</li></ul>Key Skills and Qualifications:<ul><li>Minimum 3&ndash;5 years of experience in a similar role in the automotive industry.</li><li>Strong communication and customer handling skills.</li><li>Knowledge of vehicle systems, maintenance, and repair processes.</li><li>Ability to handle pressure and multitask efficiently.</li><li>Diploma or degree in Automobile Engineering or related field preferred.</li><li>Proficiency with compute diagnosing software.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED5,000.00 per monthLicense/Certification:<ul><li>U.A.E Driving license (Preferred)</li></ul>

Automotive Service Advisor

Apex Auto Garage

Job description:

Apex Group Of Companies is looking for the service advisor who will be acting as the primary contact between customers and the Insurance companies, assessing vehicle needs, communicating repair details and costs with technicians, and providing excellent customer service to ensure satisfaction and repeat business.

Key Responsibilities:

Customer Interaction: Greet customers, listen to their concerns, answer questions about service and repairs, and provide updates on vehicle status.
Technical Communication: Work with technicians to understand repair needs, discuss alternatives, and relay technical information to customers in an understandable way.
Service Coordination: Create service orders, schedule appointments, and manage the overall workflow of the service center.
Cost and Time Estimates: Provide detailed estimates for repairs and services, explaining potential cost savings and warranty protections to customers.
Customer Relations: Build positive relationships with customers, ensuring satisfaction with the service provided.
Administrative Duties: Process payments, handle phone calls, and maintain records of services performed.
Required Skills & Qualifications

SERVICE ADVISOR - INSURANCE (DRIVING LICENSE MANDATORY)

Carzilla auto service

Job Summary:We are seeking a highly motivated, customer-focused Automotive Senior Service Advisor to join our dynamic team. The ideal candidate will be responsible for acting as the liaison between customers and the service technicians, ensuring that automotive issues are accurately understood and addressed, while providing top-tier customer service and building lasting relationships.Key Responsibilities:<ul><li>Greet customers in a professional and courteous manner upon arrival.</li><li>Accurately document customer concerns and vehicle symptoms.</li><li>Prepare repair orders by describing symptoms, problems, and causes discovered during inspection.</li><li>Provide cost estimates and clearly explain them to customers.</li><li>Coordinate with service technicians to determine repair timelines and keep customers informed throughout the process.</li><li>Recommend necessary services and maintenance based on manufacturer guidelines and customer history.</li><li>Maintain customer satisfaction by providing clear communication, timely updates, and follow-up after service completion.</li><li>Handle warranty claims and verify coverage as needed.</li><li>Ensure all repair orders are properly closed and invoiced.</li><li>Maintain knowledge of automotive products and services to effectively answer questions and provide solutions.</li></ul>Requirements:<ul><li>Proven experience as an Automotive Service Advisor or similar role.</li><li>Strong customer service and communication skills.</li><li>Working knowledge of automotive systems and repair procedures.</li><li>Ability to understand and explain technical details to non-technical customers.</li><li>Proficiency with service software..</li><li>Strong organizational and multitasking abilities.</li><li>High school diploma or equivalent; technical training or ASE certification a plus.</li><li>Valid driver&rsquo;s license with a clean driving record.</li></ul>Preferred Qualities:<ul><li>A passion for cars and a desire to help others.</li><li>Positive attitude and a strong team player.</li><li>Sales experience or upselling ability is a bonus.</li><li>Bilingual skills are a plus.</li></ul>Benefits:<ul><li>Competitive salary plus commission</li><li>Health insurance</li><li>Paid vacation</li><li>Ongoing training and career advancement opportunities</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED5,000.00 - AED6,000.00 per month

AUTOMOTIVE SENIOR SERVICE ADVISOR

We are seeking a dedicated Automotive Technical Advisor to join our team. The ideal candidate should have a strong background in automotive services and customer relationship, ensuring the smooth operation of our service department.<ul><li>What will you do?</li><li>Conduct thorough inspections of vehicles, evaluating their mechanical, electrical, and aesthetic condition</li><li>Maintain detailed and accurate inspection records, including photographs and reports, to support purchase decisions</li><li>Oversee day-to-day garage operations, ensuring smooth workflow across all bays.</li><li>Manage job cards, repair timelines, and resource allocation.</li><li>Enforce safety standards and workshop compliance.</li><li>Assist in training staff and monitoring performance.</li><li>Work closely with management to improve operational processes and customer satisfaction.</li></ul>Requirements<ul><li>Diploma in an official and globally recognized Automotive Technical certification</li><li>3+ years experience as a Diagnostic Technician in German, European, and American models.</li><li>Knowledge of using all types of scan tools, wiring diagrams, and workshop manuals.</li><li>Ability to use the diagnostic equipment and special Service Tools to inspect the Engine, Transmission, Brake, suspension A/C electrical, and hybrid system of the vehicles.</li><li>Preferred valid UAE driving license.</li><li>Must read, interpret, and transcribe data in order to maintain accurate records in job orders</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have experience in Computer diagnosing?</li></ul>

Automotive Technical Advisor

Greenfix Property Care

You'll be part of a collaborative Aftersales department, reporting to the Assistant Aftersales Manager or Aftersales Manager. Our team is committed to delivering exceptional service, achieving revenue targets, and maintaining top scores in customer satisfaction and principal's dealer clinic activities.Required Skills to Be Successful<ul><li>DAE Diploma in Automobile or Mechanical Engineering</li><li>3+ years of experience as a Service Advisor or Service Consultant in a reputable automotive dealership</li><li>Proficiency in PC skills/MS Office and the ability to use a Dealer Management System (DMS) with minimal training</li><li>Technical understanding of automotive service requirements</li></ul>

Service Advisor

Explore 5546+ Automobile service advisor in Dubai this November. Find roles across top companies and apply now to boost your career.