sales manager

operations manager

assistant sales manager

assistant manager

area sales manager

automotive service manager

Antal International Network

Overview Automotive - Country Manager - Service (CIS) The company is a globally recognized leader in the automotive industry, specializing in the design, manufacturing, and marketing of high-performance two and three-wheeled vehicles. With a strong commitment to quality and innovation, the company has established a significant footprint across international markets, focusing on providing reliable mobility solutions and an unparalleled customer experience through its extensive dealer network. About the role: The Country Manager - Service will be a key member of the International Business (IB) team, based at the headquarters in Dubai. Reporting to the Regional Service Manager, this role is responsible for the strategic planning, operational management, and performance of the after-sales service function across key markets in the CIS region. The ideal candidate will be a hands-on leader, blending technical expertise with a strong focus on enhancing service quality, customer satisfaction, and dealer relations. Key Responsibilities <ul> <li>Service Operations: Oversee and optimize all after-sales service activities across the assigned territories. This includes managing service operations, conducting service audits, and implementing best practices to improve dealer efficiency and profitability. You will be accountable for key performance indicators (KPIs) such as service turnaround time and customer satisfaction scores (NPS).</li> <li>Warranty Management: Drive effective warranty claim management and administration. You will be responsible for analyzing warranty data to identify root causes of failures, implementing corrective actions, and managing warranty costs in line with business objectives.</li> <li>Technical Support: Act as the primary technical liaison, providing expert guidance and support to the regional dealer network. This involves resolving complex technical issues, coordinating with the head office for product feedback, and ensuring that technical training needs are met across the region.</li> <li>Dealer & Partner Relations: Build and maintain strong, collaborative relationships with distributor and dealer partners, serving as a trusted advisor to ensure alignment on service strategy and operational excellence.</li> <li>Market Intelligence: Stay abreast of market trends, competitive landscapes, and regulatory changes within the covered geographies to inform strategic after-sales initiatives.</li> </ul> What we'll need <ul> <li>7-10 years of progressive experience in Automotive After-Sales.</li> <li>Currently based in the UAE.</li> <li>Must have experience working directly for an Original Equipment Manufacturer (OEM).</li> <li>Proficiency in Russian, both verbal and written, is a mandatory requirement.</li> <li>A strong understanding of service operations, warranty management, and technical support functions.</li> <li>A strategic and hands-on approach to problem-solving.</li> <li>Exceptional communication and collaborative skills.</li> </ul> Why Join Us? <ul> <li>Lead the after-sales strategy for a globally recognized automotive brand in a critical and high-growth international market.</li> <li>Be part of a dynamic and entrepreneurial team based out of our new IB headquarters in Dubai.</li> <li>Gain direct exposure to a diverse set of markets and cultures, enhancing your expertise in international business.</li> <li>Enjoy a competitive compensation package upwards of AED 25,000 per month, commensurate with experience.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?xFcAYD4BOV8SIqnVLKZGoPZ470uG3Du8w" width="0" height="0" />

Automotive - Country Manager - Service (CIS)

Elite Group Holding

<div>
 
 The Service Manager is responsible for overseeing the entire service department of the dealership. They manage a team of technicians, service advisors, and support staff, ensuring efficient operations, exceptional customer service, and high-quality vehicle repairs and maintenance. The Service Manager is also responsible for maintaining a safe working environment, ensuring compliance with industry standards, and meeting or exceeding service department goals.
 
 
 
 
 
 Duties and Responsibilities:
 
 
 
 
 
 1. Team Management:
 
 
 &bull; Lead, supervise, and mentor a team of service advisors, technicians, detailers, and administrative staff.
 
 
 &bull; Assign tasks and projects to team members, considering their skills and expertise.
 
 
 &bull; Provide training and guidance to staff, ensuring they stay updated with the latest automotive technologies and service techniques.
 
 
 &bull; Conduct regular performance evaluations and provide constructive feedback to team members.
 
 
 &bull; Foster teamwork and maintain a positive work environment within the service department.
 
 
 2. Customer Service:
 
 
 &bull; Interact with customers to understand their vehicle repair and maintenance needs, providing accurate estimates for service costs and completion times.
 
 
 &bull; Address customer inquiries, complaints, and concerns in a professional and timely manner, ensuring customer satisfaction.
 
 
 &bull; Communicate effectively with customers, keeping them informed about the status of their vehicle repairs and services.
 
 
 &bull; Strive to exceed customer expectations by delivering exceptional service and building strong customer relationships.
 
 
 3. Operational Efficiency:
 
 
 &bull; Manage the workflow within the service department, ensuring efficient utilization of resources and timely completion of vehicle repairs and services.
 
 
 &bull; Monitor service advisors' performance, ensuring they effectively schedule appointments, manage work orders, and communicate with technicians and customers.
 
 
 &bull; Coordinate with parts and inventory departments to maintain adequate stock levels for necessary parts and materials.
 
 
 &bull; Implement and improve processes to enhance overall service department efficiency.
 
 
 4. Quality Control:
 
 
 &bull; Ensure all vehicle repairs and services meet high-quality standards and adhere to manufacturer specifications and dealership policies.
 
 
 &bull; Conduct regular inspections of completed repairs to verify the quality of workmanship and service.
 
 
 &bull; Address and resolve any issues related to the quality of repairs and services promptly.
 
 
 5. Financial Management:
 
 
 &bull; Monitor and analyze service department financial performance, including revenue, expenses, and profitability.
 
 
 &bull; Prepare and manage budgets, forecasts, and financial reports for the service department.
 
 
 &bull; Implement strategies to increase service department revenue, such as upselling additional services and service packages.
 
 
 6. Safety and Compliance:
 
 
 &bull; Enforce safety protocols and guidelines to create a secure working environment for the team.
 
 
 &bull; Ensure compliance with environmental regulations and proper disposal of hazardous materials in accordance with the law.
 
 
 &bull; Stay updated with industry regulations, safety standards, and best practices, implementing them within the service department.
 
 
 7. Administrative Tasks:
 
 
 &bull; Maintain accurate records of vehicle repairs, parts used, labor hours, and customer interactions for each service job.
 
 
 &bull; Prepare reports for dealership management, detailing key performance metrics, challenges, and proposed solutions within the service department.
 
 
 &bull; Manage administrative tasks, including scheduling, payroll, and other paperwork related to the service department.
 
 
 8. Continuous Improvement:
 
 
 &bull; Identify opportunities for process improvements and cost efficiencies within the service department.
 
 
 &bull; Implement best practices and innovative techniques to enhance the quality and efficiency of vehicle repairs and services.
 
 
 &bull; Stay informed about advancements in automotive technology and service methods, incorporating relevant changes into the service department operations.
 
</div>

Service Manager

Atlantic Rent A Car LLC

Job SummaryThe Workshop Supervisor is responsible for managing the daily operations of the workshop, ensuring all repair, service, and maintenance jobs are completed efficiently and to a high standard. The role involves leading a team of technicians, maintaining quality, and ensuring customer satisfaction while upholding the company&rsquo;s reputation for excellence.Key Responsibilities<ul><li>Oversee and manage daily workshop operations to ensure smooth workflow.</li><li>Assign jobs to technicians and monitor progress to ensure timely completion.</li><li>Check and approve all completed jobs before vehicle delivery.</li><li>Diagnose complex issues and guide technicians when needed.</li><li>Maintain workshop tools, equipment, and ensure proper use and calibration.</li><li>Keep the workshop clean, safe, and organized.</li><li>Coordinate with other departments (parts, service, logistics) for smooth operations.</li><li>Maintain records of repair orders, service reports, and warranty claims.</li><li>Monitor team performance and report key workshop metrics.</li><li>Ensure safety standards and company policies are followed at all times.</li></ul>Requirements<ul><li>Diploma or Degree in Automotive Engineering or equivalent.</li><li>Minimum 4&ndash;5 years of experience in an automotive workshop, with 2&ndash;3 years in a supervisory role.</li><li>Experience with premium or luxury vehicles preferred.</li><li>Strong technical knowledge of diagnostics, repair, and maintenance.</li><li>Good leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Preference to Arabic Speakers</li></ul>Job Types: Full-time, PermanentPay: AED6,000.00 - AED7,500.00 per month

Workshop Supervisor

Mechanics & Body Shops M...

Do you think all dealerships are the same? Think again. While many dealerships are corporate owned with a primary focus on profits, our focus is on people: our customers and our employees. This is the core value that has driven us for many generations and the reason why we have excellent reviews on social media and why our employees love to work here.When COVID hit, most dealerships laid off or furloughed many employees. We did not. Business slowed down and times were tough but we kept all our employees on payroll.Since 1946, we have grown to be one of the largest and most respected family-owned automotive groups in the world. We service the finest automobiles, and our employees take pride in their work. Our employees are our biggest asset, and we take very good care of them by providing them with exceptional benefits that include zero payroll deductions for medical insurance coverage for them and their dependents. We are pleased to say that we have earned the Mechanics Marketplace Best Workplace badge of excellence.We re actively looking for an experienced High-Line Dealership Service Manager to join our team in Fremont, CA. Apply today and we ll schedule you for a confidential interview if you meet the qualifications.Qualifications Of Dealership Parts ManagerDealership parts management experience required, strong leadership and organizational skills and a proactive results-oriented attitude.

Dealership Parts Manager

Mechanics & Body Shops Marketplace

Job Description: Do you think all dealerships are the same? Think again. While many dealerships are corporate owned with a primary focus on profits, our focus is on people: our customers and our employees. This is the core value that has driven us for many generations and the reason why we have excellent reviews on social media and why our employees love to work here. When COVID hit, most dealerships laid off or furloughed many employees. We did not. Business slowed down and times were tough but we kept all our employees on payroll. Since 1946, we have grown to be one of the largest and most respected family-owned automotive groups in the world. We service the finest automobiles, and our employees take pride in their work. Our employees are our biggest asset, and we take very good care of them by providing them with exceptional benefits that include zero payroll deductions for medical insurance coverage for them and their dependents. We are pleased to say that we have earned the Mechanics Marketplace Best Workplace badge of excellence. We're actively looking for an experienced High-Line Dealership Service Manager to join our team in Fremont, CA. Apply today and we'll schedule you for a confidential interview if you meet the qualifications. Benefits <ul> <li>Competitive base pay with lucrative bonus plan</li> <li>Exceptional Medical, Dental and Vision Benefits with zero payroll deductions for you and your dependents</li> <li>401k Savings plan with company matching (free tax-deferred money)</li> <li>State of the art store - less than 7 years old</li> <li>Paid holidays</li> <li>Paid vacation / PTO</li> <li>A place you can be proud to work at and call home</li> </ul> Qualifications Dealership parts management experience required, strong leadership and organizational skills and a proactive results-oriented attitude. <ul> </ul><img src="https://www.jobg8.com/Tracking.aspx?oU0RNjm3xmPz3RfsN39BNW%2fgmD8mcUERm" width="0" height="0" />

Dealership Parts Manager - Exceptional Career Opportunity & Benefits

Al-Futtaim Automotive

Service Advisor Al-Futtaim Automotive Toyota Join to apply for the Service Advisor Al-Futtaim Automotive Toyota role at Al-Futtaim Automotive Get AI-powered advice on this job and more exclusive features. Job Requisition ID: 172973 Established in the 1930s as a trading business, Al Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions - automotive, financial services, real estate, retail and healthcare - the Group employs more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa. Al Futtaim Group partners with over 200 of the world's most admired and innovative brands. The Group's entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration and integrity, Al Futtaim Group continues to enrich the lives and aspirations of our customers each and every day. Overview of the Role Are you ready to be the face of Toyota in Dubai? We're looking for a passionate and customer focused Service Advisor to join our team. In this role, you'll represent our brand and deliver a seamless aftersales journey to our customers, ensuring satisfaction, loyalty, and revenue growth. What You Will Do <ul> <li>Build Relationships: Create strong, long lasting connections with customers to enhance retention and loyalty.</li> <li>Achieve Targets: Drive monthly revenue through strategic upselling and smart discount management.</li> <li>Consult & Deliver: Address customer needs with expert advice, ensuring vehicles are serviced right the first time.</li> <li>Keep Customers Informed: Provide timely updates on vehicle progress, maintaining our on time delivery promise.</li> <li>Resolve Concerns: Handle customer complaints efficiently, ensuring satisfaction and enhancing service scores.</li> <li>Adhere to Standards: Follow all company policies and procedures to deliver a consistent, premium customer experience.</li> </ul> Required Skills to Be Successful <ul> <li>Experience: Minimum of 3-5 years as a Service Advisor in an automotive dealership.</li> <li>Technical Knowledge: A solid understanding of automotive products, processes, and technical details.</li> <li>Customer Service: A passion for going the extra mile to delight customers.</li> <li>Language Skills: Strong English communication skills; Arabic is a plus!</li> </ul> About the Team You'll work closely with our Reception Manager, Aftersales Managers, and Workshop Teams. Together, you'll achieve monthly sales targets, deliver exceptional customer service, and ensure outstanding scores in Toyota Motor Corporation (TMC) evaluations. What Equips You For The Role <ul> <li>Diploma or Bachelor's degree in Automobile/Mechanical Engineering.</li> <li>Proficiency in MS Office (SAP knowledge preferred).</li> <li>Excellent communication and customer handling skills.</li> <li>A strong team player with the flexibility to work extended hours to meet targets and customer commitments.</li> </ul> About Al Futtaim Automotive A major division of the UAE based Al Futtaim Group of companies, Al Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer centric approach, constantly pushing the boundaries on innovation, quality standards, and value added service across our vast universe of customers - from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom made mobility solutions by delivering nothing less than world class omni channel experiences. Seniority Level Not Applicable Employment Type Full time Job Function Other Industries Retail<img src="https://www.jobg8.com/Tracking.aspx?%2fh34g3pSz%2f5g8Pl2gCALhxDd9Saa%2bCm2p" width="0" height="0" />

Service Advisor Al-Futtaim Automotive Toyota

Ali & Sons

Ali &amp; Sons Holding is a prominent conglomerate established in 1979 with diversified interests spanning automotive, oil &amp; gas, construction, property management, manufacturing, and marine engineering.
At Ali &amp; Sons, our people are central to our success. We foster a supportive and collaborative environment where hard work is recognized, and top talent is rewarded.
 
 Accelerate Your Career as a Sales Executive Automotive! 
 
 About the Role: 
As a Sales Executive specializing in automotive sales, your role goes beyond just selling vehicles. You'll create exceptional experiences for our customers while focusing on promoting our latest car models and ensuring unmatched customer satisfaction.
 
 Responsibilities: 
<ul>
 <li>Cultivate and manage relationships with assigned clients, gaining a deep understanding of their automotive needs.</li>
 <li>Build and nurture strong relationships with customers, positioning yourself as a trusted advisor in the automotive field.</li>
 <li>Develop and implement effective sales strategies to establish and maintain client contacts.</li>
 <li>Showcase your extensive knowledge of our car offerings to provide tailored solutions and positive customer experiences.</li>
 <li>Stay updated on automotive market trends, competitor activities, and customer preferences to identify new opportunities.</li>
 <li>Generate new business by identifying potential clients and initiating proactive sales strategies.</li>
 <li>Utilize your expertise in customer markets to anticipate and meet customer needs effectively.</li>
 <li>Meet and exceed sales targets set by the Sales Manager, ensuring that monthly KPIs are achieved.</li>
 <li>Manage lead generation and maintain CRM systems to support and track sales activities.</li>
</ul>
 
 Qualifications: 
<ul>
 <li>1-2 years of experience in automotive sales or a related sales role.</li>
 <li>Demonstrated ability to deliver exceptional customer service in the automotive industry.</li>
 <li>Proven track record in technical sales, including acquiring new business and maintaining client relationships.</li>
 <li>Strong problem-solving skills with the ability to manage client feedback and resolve complex issues efficiently.</li>
 <li>Comprehensive understanding of end-to-end sales management processes.</li>
 <li>Proficient in Microsoft Office and detail oriented.</li>
 <li>Excellent negotiation, persuasion, and communication skills.</li>
</ul>
 
If you're passionate about automotive sales and eager to drive your career forward with a leading automotive team, apply now and join us on the fast lane to success!

Sales Executive

Explore 6893+ Automotive service manager in Dubai this November. Find roles across top companies and apply now to boost your career.