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automotive service manager

ProLab Motorsport

Company Overview: We are a reputable and thriving automotive workshop dedicated to providing exceptional automotive services to our valued customers. With a strong commitment to quality workmanship, customer satisfaction, and continuous improvement, we have become a trusted name in the industry. As we continue to grow, we are seeking a highly motivated and skilled Assistant Manager to join our dynamic team.Job Description: As the Assistant Manager of our automotive workshop, you will play a vital role in supporting the daily operations, ensuring smooth workflow, and maintaining the highest standards of service. You will work closely with the Workshop Floor incharges and technitians to oversee and coordinate various activities while providing excellent customer service. This position requires a combination of technical expertise, leadership skills, and a passion for the automotive industry.Responsibilities:Assist the Workshop Manager in overseeing the overall operations, including scheduling, workflow management, and resource allocation.Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining strong customer relationships.Assist in maintaining inventory levels, ordering parts and supplies as needed, and managing supplier relationships.Stay updated on the latest automotive technologies, industry trends, and regulatory requirements.Collaborate with the Workshop Manager to develop and implement strategies for business growth, customer retention, and profitability.Prepare and analyze reports, including financial data, operational metrics, and customer feedback, to identify areas for improvement.Qualifications:Previous experience in the automotive industry, preferably in a managerial or supervisory role.Strong technical knowledge of automotive parts, repairs, maintenance procedures, and diagnostic tools.Excellent leadership and communication skills, with the ability to motivate and inspire a team.Customer-focused mindset with a commitment to delivering outstanding service.Strong problem-solving and decision-making abilities, even under pressure.Proficient computer skills, including experience with automotive software systems.Detail-oriented with a high level of organizational and multitasking skills.Ability to work flexible hours.We offer competitive compensation commensurate with experience, a supportive work environment, and opportunities for professional growth within the company.If you are a passionate automotive professional with a drive for excellence and leadership, we would love to hear from you. Please submit your resume, cover letter, and any relevant certifications with the subject line &quot;Assistant Manager - Automotive Workshop Application.&quot;Note: Only shortlisted candidates will be contacted for further evaluationJob Type: Full-timePay: From AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Automotive Assistant Manager (More Than 5 yr Experienced Candidates only)

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
United Diesel is specialized in commercial vehicles and is the authorized distributor of Renault Trucks, Tata Motor, Buses and Trucks. It offers complete after Sales Services and provides innovative transport solutions.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
To lead, develop, and manage the national service operations, ensuring service excellence, customer satisfaction, operational efficiency, and profitability across all service outlets. The National Service Manager is responsible for strategic planning, performance monitoring, team development, and alignment with business goals.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div>
Strategic Leadership &amp; Service Operations:
<ul><li>Develop and implement national service strategies aligned with company objectives.</li>
<li>Lead the overall service operation, ensuring consistent performance and service quality across all outlets.</li>
<li>Monitor workshop productivity, efficiency, and utilization KPIs to ensure operational excellence.</li>
<li>Support new service facility planning and expansion initiatives.</li>
</ul>
Team Management &amp; Development:
<ul><li>Manage and oversee:</li>
<li>Workshop Managers / Service Managers</li>
<li>Service Advisors</li>
<li>Workshop Supervisors / Foremen</li>
<li>Technical Trainers</li>
<li>Telematics / Diagnostic Engineers</li>
<li>Field Service / Mobile Support Teams</li>
<li>Identify training needs and implement continuous development programs for technical and frontline staff.</li>
<li>Drive a performance-based culture and lead talent succession planning within the service function.</li>
</ul>
Customer Satisfaction &amp; Quality Assurance:
<ul><li>Ensure high levels of Customer Satisfaction Index (CSI) across all branches.</li>
<li>Monitor and resolve escalated customer complaints in a timely and effective manner.</li>
<li>Implement and enforce quality control measures and standard operating procedures.</li>
</ul>
Profitability &amp; Budget Management:
<ul><li>Achieve service revenue and gross profit targets across all branches.</li>
<li>Optimize cost structures and improve operational efficiencies to maximize bottom-line results.</li>
<li>Plan and control the service department budget and expenses.</li>
<li>Warranty &amp; Technical Support:</li>
<li>Oversee warranty processing, audits, and claim submissions with the technical support manager.</li>
<li>Lead technical problem-solving and escalation processes with Technical support teams.</li>
<li>Ensure timely dissemination of technical bulletins, updates, and campaigns to all locations.</li>
</ul>
Business Development &amp; Customer Retention:
<ul><li>Drive service contract acquisition and renewal strategies for fleet and B2B customers with the technical support manager.</li>
<li>Support marketing and service promotional campaigns to boost workshop load and revenue.</li>
<li>Maintain strong relationships with key clients and ensure contract compliance.</li>
</ul>
Reporting &amp; Compliance:
<ul><li>Generate detailed monthly reports on service performance, KPIs, and customer feedback.</li>
<li>Ensure compliance with manufacturer standards, safety regulations, and audit requirements.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div>
Qualifications
<ul><li>Bachelor&rsquo;s degree in Mechanical/Automotive Engineering, Business Administration, or a related field.</li>
</ul>
Experience
<ul><li>10+ years of experience in automotive/equipment aftersales, with at least 5 years in a national or regional leadership role.</li>
</ul>
Knowledge &amp; Skills
<ul><li>Strong understanding of workshop operations, technical diagnostics, customer handling, and revenue generation. 
Demonstrated success in leading multi-site operations and cross-functional teams. 
Strong interpersonal, leadership, analytical, and decision-making skills. 
Proficient in DMS/ERP systems and Microsoft Office Suite. 
Knowledge of warranty processes, telematics, and CSI programs.</li>
</ul>
</div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

National Service Manager

800MotorGuru Auto Repair Services LLC

Head of Department (HOD) &ndash; Service AdvisorsCompany: 800 Motor Guru Location: Al Quoz, DubaiKey Responsibilities:<ul><li>Supervise and lead the Service Advisors team to ensure premium customer experience.</li><li>Oversee daily operations, ensuring smooth customer handling and timely service delivery.</li><li>Monitor team performance and implement continuous improvement strategies.</li><li>Coordinate between customers, workshop, and management to ensure satisfaction.</li><li>Train, motivate, and mentor Service Advisors to achieve departmental goals.</li><li>Handle escalations and maintain service quality standards.</li></ul>Requirements:<ul><li>Minimum 5 years of UAE experience as a Service Advisor in the automotive industry.</li><li>Proven experience in team supervision or leadership role is a strong advantage.</li><li>Strong communication and problem-solving skills.</li><li>Excellent customer relationship management.</li><li>Technical knowledge of automotive services and operations.</li><li>UAE Driving License preferred.</li></ul>Apply Now!Send your resume and cover letter to: hr@800motorguru.comFor WhatsApp: +971 52 309 8713Visit us: www.800motorguru.comJob Type: PermanentPay: AED4,000.00 - AED5,500.00 per month

Service Advisor Head

Azizi Developments

<div>
 
 
 Role Description:
 
 The Service/Fleet Engineer for luxury cars is responsible for maintaining, diagnosing, repairing, and servicing high-end vehicles to ensure optimal performance and customer satisfaction. This role demands a deep understanding of advanced automotive systems, exceptional technical skills, and a passion for luxury automobiles.
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Oversee daily service department activities, including scheduling, staffing, and workflow management, to optimize efficiency and productivity.
 </li>
 <li>
 Provide technical support and training to service technicians, ensuring proficiency in luxury vehicle systems, diagnostics, and repair techniques
 </li>
 <li>
 Oversee parts and inventory management processes, ensuring adequate stock levels and efficient inventory control to support service operations. .
 </li>
 <li>
 Recruit, train, and mentor service personnel, fostering a culture of excellence, teamwork, and continuous improvement.
 </li>
 <li>
 Ensure all work is completed to high quality and safety standards, maintaining brand reputation.
 </li>
 <li>
 Comply with health, safety, and environmental regulations.
 </li>
 <li>
 Manages the workshop floor, including job card flow, parts coordination, team supervision, quality checks, and final delivery
 </li>
 <li>
 Oversee and ensure clean and safe working environments, adhering to protocols.
 </li>
 <li>
 Diagnosing and troubleshooting issues with existing systems, performing repairs, and implementing preventative maintenance plans. .
 </li>
 <li>
 Respond to unplanned/emergency work outside of the normal work schedule
 </li>
 </ul>
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Driving License is mandatory
 </li>
 <li>
 Minimum 5
 
 years&rsquo; experience
 
 in a relevant role within a
 
 Luxury Brand Dealership
 
 in the UAE.
 </li>
 <li>
 Degree in Automotive, Mechanical Engineering or equivalent technical qualification.
 </li>
 </ul>
</div>

Fleet Engineer- Luxury Cars (PMV Workshop)

<div>
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Coordinate vehicle pick-up and drop-off, manage workshop schedules, and monitor repair timelines to ensure timely delivery.
 </li>
 <li>
 Manage vehicle intake processes, document client concerns, and track vehicle movements in workshop
 </li>
 <li>
 Maintain accurate job cards, service logs, parts usage records, and internal documentation. .
 </li>
 <li>
 Ensure the workshop adheres to safety regulations, company policies, and quality standards.
 </li>
 <li>
 Assist with scheduling, monitoring attendance, timesheets, and team coordination
 </li>
 <li>
 Comply with health, safety, and environmental regulations.
 </li>
 <li>
 Manages the workshop floor, including job card flow, parts coordination, team supervision, quality checks, and final delivery
 </li>
 <li>
 Oversee and ensure clean and safe working environments, adhering to protocols.
 </li>
 <li>
 Liaise with recovery or logistics teams for smooth vehicle transfer operations .
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Supply Chain Management, Business Administration, Automotive Engineering, or a related field
 </li>
 <li>
 Min: 4+ Years experience in Automobile Luxury Brand Car Dealership in UAE
 </li>
 </ul>
 
 
</div>

Workshop Coordinator (Luxury Vehicles)

Whitespace Global

Job Title: Accountant &ndash; Car Dealer ShowroomLocation: [Dubai] Industry: Automotive / Car Dealership Reports to: Finance Manager / General ManagerJob Summary:The Accountant will be responsible for managing the financial records, transactions, and reporting of the car dealership showroom. This role ensures accuracy in bookkeeping, compliance with accounting standards, and smooth financial operations to support sales, service, and inventory management.Key Responsibilities:<ul><li>Maintain accurate financial records of daily showroom transactions including vehicle sales, service income, accessories, and spare parts.</li><li>Record and reconcile customer payments, bank deposits, credit facilities, and financing transactions.</li><li>Prepare invoices, receipts, and credit notes in coordination with the sales and service departments.</li><li>Manage accounts receivable and accounts payable, ensuring timely collections and payments.</li><li>Reconcile bank statements, dealer financing accounts, and manufacturer statements.</li><li>Monitor and report on showroom expenses, overheads, and operational costs.</li><li>Prepare monthly, quarterly, and annual financial reports for management review.</li><li>Ensure compliance with VAT and other tax regulations, preparing and submitting returns on time.</li><li>Support annual audits and liaise with external auditors.</li><li>Assist in budgeting, forecasting, and financial planning for the showroom.</li><li>Maintain proper filing and documentation of all financial records.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Proven work experience as an Accountant, preferably in the automotive or retail sector.</li><li>Strong knowledge of accounting principles, bookkeeping, and financial reporting.</li><li>Experience in ERP/accounting software (e.g., Tally, QuickBooks, SAP, or showroom-specific software).</li><li>Good understanding of VAT and tax compliance in [specify country/UAE].</li><li>Excellent analytical and problem-solving skills.</li><li>Strong attention to detail, accuracy, and organizational skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li></ul>Preferred:<ul><li>Prior experience in a car dealership / automotive showroom accounting role.</li><li>Knowledge of vehicle financing, insurance, and registration-related accounting.</li><li>Familiarity with automotive stock inventory management.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Accountant - Car Dealer Showroom

AL KARAMA MOTORS FZE

Company Overview: We are a leading automotive export and modification company based in Dubai, specializing in transforming standard vehicles into specialized units such as ambulances and service vehicles. Our work involves advanced modifications and the integration of custom accessories to meet specific operational requirementsJob Summary &ndash; General Manager (Manufacturer of specialized vehicles)We are seeking an experienced and strategic General Manager to lead operations at a specialized car manufacturing company focused on delivering high-performance, innovative, and custom-built vehicles. The General Manager will be responsible for overseeing all aspects of the business, including production, engineering, sales, marketing, supply chain, and financial performance.This leadership role requires a dynamic individual with a deep understanding of the automotive industry, particularly in niche or high-value vehicle segments such as electric vehicles, performance cars, or luxury models. The ideal candidate will drive operational excellence, foster innovation, and ensure alignment with the company&rsquo;s strategic goals.Key Responsibilities:<ul><li>Lead and manage day-to-day operations across all departments.</li><li>Develop and implement business strategies to drive growth, profitability, and market share.</li><li>Ensure the timely and efficient production of high-quality vehicles that meet customer and regulatory standards.</li><li>Oversee budgeting, cost control, and financial planning.</li><li>Build and maintain strong relationships with key stakeholders, including clients, suppliers, and regulatory bodies.</li><li>Promote a culture of continuous improvement, innovation, and high performance.</li><li>Ensure compliance with health, safety, and environmental regulations.</li></ul>Qualifications:<ul><li>Strong leadership, organizational, and decision-making skills.</li><li>In-depth knowledge of specialized vehicle production, supply chain management, and quality assurance.</li><li>Excellent communication and interpersonal abilities.</li><li>Proven experience of 5 to 10 years in a General Manager or equivalent senior leadership role within the automotive or manufacturing industry.</li><li>Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field (MBA preferred).</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>as GM/Senior Manager role-automotive/manufacturing industry: 5 years (Required)</li></ul>

General Manager – Manufacturer of specialized vehicles

Explore 4510+ Automotive service manager in Dubai this October. Find roles across top companies and apply now to boost your career.