sales manager

operations manager

area sales manager

assistant manager

service advisor

automotive service manager

Gargash Group

<div>
 
 
 JOB OVERVIEW:
 
 
 
 The Service manager is responsible for planning, controlling and increasing efficiency of Service department to achieve revenue targets and ensure high level of customer satisfaction by managing all aspects of vehicle maintenance and repair services. This job is responsible for supervising a team of skilled technicians and service advisors, ensuring efficient operations, and maintaining high-quality service standards
 
 
 
 
 
 
 KEY DUTIES AND RESPONSIBILITIES:
 
 
 <ul>
 <li>
 Manage and support a team of workshop supervisors, service advisors, technicians, and support staff.
 </li>
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 Provide guidance and performance evaluations to enhance the team's productivity and efficiency.
 </li>
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 Foster a positive work environment that encourages teamwork, motivation, and continuous improvement.
 </li>
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 Ensure excellent customer service experience by addressing and resolving customer concerns promptly and professionally.
 </li>
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 Oversee the scheduling of service appointments and communicate with customers about service status and recommendations.
 </li>
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 Monitor customer feedback and take necessary actions to improve service quality and customer satisfaction.
 </li>
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 Plan and organise daily service operations to maximise efficiency and minimise turnaround time.
 </li>
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 Manage work orders, service requests, and parts inventory to maintain smooth service workflow.
 </li>
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 Collaborate with the parts department to ensure timely availability of required parts and accessories.
 </li>
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 Monitor and ensure the quality of work performed by the service team meets or exceeds dealership and manufacturer standards.
 </li>
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 Implement and enforce safety procedures to maintain a safe working environment. &bull; Set and achieve service department goals in alignment with dealership objectives.
 </li>
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 Analyse service department performance metrics, identify areas for improvement, and implement action plans accordingly.
 </li>
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 Monitor and control expenses while maximising revenue and profitability.
 </li>
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 Ensure compliance with all safety, environmental, and legal regulations related to service operations.
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 Stay updated with industry trends, technical advancements, and best practices.
 </li>
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 Uphold company values throughout business practices and utilise sound judgment in decision making.
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 Any other additional duties as may be required by management based on needs of the business.
 </li>
 </ul>
 
 
 
 
 POSITION REQUIREMENTS WORK EXPERIENCE
 
 
 <ul>
 <li>
 A minimum of 5-7 years working experience in a similar role with at least 4 years of experience managing a team.
 </li>
 <li>
 Proven experience as a Service Manager in an automotive dealership.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATION
 
 
 <ul>
 <li>
 Academic/Professional Training.
 </li>
 <li>
 Vocational School or above.
 </li>
 </ul>
 
 
 
 
 
 SKILLS/BEHAVIOUR ATTRIBUTES:
 
 
 <ul>
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 Strong leadership skills with the ability to motivate and manage a diverse team.
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 Excellent communication and customer service skills.
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 Thorough understanding of automotive systems and repair processes.
 </li>
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 Knowledge of dealership management systems and software.
 </li>
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 Ability to multitask and prioritize in a fast-paced environment.
 </li>
 <li>
 Problem-solving and decision-making capabilities.
 </li>
 <li>
 Familiarity with automotive industry regulations and compliance standards
 </li>
 </ul>
</div>

Service Manager

F1rst Motors

<div>
 
 F1rst Motors is Dubai&rsquo;s most exclusive destination for hypercars, supercars, luxury vehicles, and bespoke automotive experiences. Known for our commitment to precision, performance, and unparalleled client service, we set the benchmark in the luxury automotive industry. Our Service Station is a high-performance environment built to deliver world-class technical excellence, rapid turnaround, and a premium customer experience for elite clientele.
 
 
 
 
 
 
 Job Purpose
 
 
 
 The Service Station Manager oversees and manages the full operations of the F1rst Motors Service Station, ensuring exceptional maintenance and repair quality, client satisfaction, and operational discipline. The role requires deep technical expertise, strong leadership, and the ability to deliver service excellence aligned with luxury automotive standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Service Operations &amp; Workflow Management
 
 
 <ul>
 <li>
 Lead daily service station operations to ensure efficiency, accuracy, and timely vehicle delivery.
 </li>
 <li>
 Allocate tasks to technicians, mechanics, detailers, and coordinators based on expertise and workload.
 </li>
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 Review job cards, diagnose workflow challenges, and eliminate delays.
 </li>
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 Ensure proper use and maintenance of workshop tools, machinery, and diagnostic systems.
 </li>
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 Uphold safety, operational guidelines, and quality standards at all times.
 </li>
 </ul>
 
 
 2. Customer Experience &amp; Relationship Management
 
 
 <ul>
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 Ensure every client receives a premium, personalized, and transparent service experience.
 </li>
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 Manage escalated customer concerns and provide professional communication and timely updates.
 </li>
 <li>
 Support Sales and After-Sales teams with pre-delivery inspections and post-service follow-ups.
 </li>
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 Build trusted long-term relationships with VIP and repeat clients.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; Performance
 
 
 <ul>
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 Supervise, coach, and mentor service technicians, mechanics, and admin staff.
 </li>
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 Conduct skills assessments, performance reviews, and continuous training sessions.
 </li>
 <li>
 Maintain a disciplined, safety-conscious, and results-driven workshop culture.
 </li>
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 Ensure staff adherence to grooming standards and professionalism expected at F1rst Motors.
 </li>
 </ul>
 
 
 4. Quality Control &amp; Technical Oversight
 
 
 <ul>
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 Review and approve major repairs, diagnostics, and technical procedures.
 </li>
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 Conduct random quality checks on completed job cards.
 </li>
 <li>
 Maintain accurate documentation, service history logs, and compliance records.
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 Ensure all work meets F1rst Motors&rsquo; premium quality benchmark.
 </li>
 </ul>
 
 
 5. Parts, Inventory &amp; Vendor Coordination
 
 
 <ul>
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 Oversee workshop inventory including spare parts, oils, consumables, and tools.
 </li>
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 Coordinate with procurement and vendor partners for timely availability of specialized components.
 </li>
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 Ensure proper documentation and controlled issuance of all parts.
 </li>
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 Identify, evaluate, and maintain relationships with trusted external service partners.
 </li>
 </ul>
 
 
 6. Financial &amp; Administrative Management
 
 
 <ul>
 <li>
 Prepare and analyse daily, weekly, and monthly service operational reports.
 </li>
 <li>
 Monitor service expenses, labour efficiency, profitability, and cost control.
 </li>
 <li>
 Review job estimates, service invoices, and warranty claims for accuracy.
 </li>
 <li>
 Support strategic planning relating to service capacity, resource optimization, and revenue enhancement.
 </li>
 </ul>
 
 
 7. Compliance &amp; Safety
 
 
 <ul>
 <li>
 Enforce all safety procedures and regulatory requirements within the workshop.
 </li>
 <li>
 Conduct routine inspections and take corrective measures to mitigate risks.
 </li>
 <li>
 Ensure proper workshop hygiene, equipment servicing, and waste management procedures.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Automotive Engineering, Mechanical Engineering, or a related field.
 </li>
 <li>
 
 Minimum 10+ years of experience
 
 in automotive workshop/service center management.
 </li>
 <li>
 Proven experience working with
 
 luxury, performance, and exotic vehicles
 
 (e.g., Lamborghini, Ferrari, McLaren, Rolls-Royce, etc.).
 </li>
 <li>
 Strong leadership skills with the ability to manage and develop large technical teams.
 </li>
 <li>
 Excellent communication and problem-solving capabilities.
 </li>
 </ul>
 
 
</div>

Service Station Manager

M M SAJDAF AUTO WORKSHOP L.L.C

Automotive Workshop Supervisor &ndash; MM Sajdaf Auto Workshop LLC (Dubai)Location: Ras Al Khor Industrial Area 2, Dubai Job Type: Full-Time Salary: AED 3,000 &ndash; AED 5000 per month (Based on experience and skills)About Us: At MM Sajdaf Auto Workshop LLC, we are Bigger, Cheaper, and the Most Trusted Garage in Dubai! We specialize in American, German, Japanese, and Korean car brands &mdash; providing complete repair, diagnostic, and maintenance services.With our slogan &ldquo;We Inspect, You Approve, We Repair!&rdquo;, we ensure customer satisfaction through transparent and high-quality auto care.Position Overview:We are looking for an experienced Automotive Workshop Supervisor to lead our team and oversee day-to-day operations at our busy service center. The ideal candidate will have strong technical expertise, leadership skills, and a customer-focused approach to ensure efficient workflow and high service standards.Key Responsibilities:Staff Management:<ul><li>Supervise and coordinate technicians, mechanics, and workshop staff.</li><li>Schedule and assign daily tasks based on workload.</li><li>Ensure staff are trained and updated on the latest automotive technologies.</li><li>Monitor and evaluate employee performance and provide guidance.</li></ul>Customer Service:<ul><li>Handle customer inquiries and complaints professionally.</li><li>Communicate repair progress and ensure timely completion.</li><li>Prepare accurate repair estimates and maintain transparency with clients.</li></ul>Workshop Operations:<ul><li>Oversee daily operations and ensure all jobs meet quality and safety standards.</li><li>Maintain a clean, organized, and safe work environment.</li><li>Monitor and manage inventory of parts, tools, and materials.</li></ul>Quality Control:<ul><li>Inspect completed work to ensure compliance with safety and manufacturer standards.</li><li>Implement and maintain quality improvement processes.</li></ul>Financial Management:<ul><li>Monitor workshop expenses, productivity, and profitability.</li><li>Prepare daily/weekly reports on workshop performance and labor costs.</li></ul>Skills &amp; Qualifications:<ul><li>Proven experience as an Automotive Workshop Supervisor (minimum 3 years preferred).</li><li>Strong technical knowledge of modern automotive systems and diagnostics.</li><li>Excellent leadership, communication, and customer service skills.</li><li>Problem-solving mindset and ability to make fast, effective decisions.</li><li>Strong organizational and time management abilities.</li></ul>Application Questions:<ul><li>When can you start?</li><li>What is your expected salary?</li><li>What is your country of origin?</li><li>How many years of experience do you have as an Automotive Workshop Supervisor?</li></ul>To Apply: Call or WhatsApp: 052 400 8342 Email your CV to: info@mmsautoworkshop.ae Visit us: www.mmsautoworkshop.aeJob Type: Full-timePay: AED2,000.00 - AED5,000.00 per month

Automotive Workshop Supervisor

Greenfix Property Care

You'll be part of a collaborative Aftersales department, reporting to the Assistant Aftersales Manager or Aftersales Manager. Our team is committed to delivering exceptional service, achieving revenue targets, and maintaining top scores in customer satisfaction and principal's dealer clinic activities.Required Skills to Be Successful<ul><li>DAE Diploma in Automobile or Mechanical Engineering</li><li>3+ years of experience as a Service Advisor or Service Consultant in a reputable automotive dealership</li><li>Proficiency in PC skills/MS Office and the ability to use a Dealer Management System (DMS) with minimal training</li><li>Technical understanding of automotive service requirements</li></ul>

Service Advisor

Al-Futtaim

<div>Job Requisition ID: 173908
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
We are looking for a dedicated and detail-oriented Cost Clerk to join our Aftersales department across UAE. The primary responsibility of this role is to review labour, parts, and other components used in repair orders, ensuring accurate allocation and invoicing. This position plays a crucial role in maintaining the financial integrity of our service operations. 

<div>
What you will do 
<ul><li>Evaluate labour and parts line items in service orders, splitting them into appropriate accounts and raising Proforma invoices</li><li>Apply discounts in consultation with the Aftersales Manager and ensure proper accounting of parts issued</li><li>Raise Local Purchase Orders (LPOs) for sublets and bought-out items, process payments, and follow up on open LPOs</li><li>Compile incentive and overtime summaries for direct and non-direct productive staff.</li><li>Ensure timely closing of orders by obtaining relevant approvals and monitor unreleased orders</li><li>Provide administrative support to the Service Manager, including coordination of stationery requirements and attendance recording</li></ul></div> 

<div>
Required skills to be successful 
<ul><li>Graduate or Diploma in any discipline</li><li>2 to 3 years of overall experience in accounting, with at least 2 years in the automotive industry preferred</li><li>Basic technical knowledge, computer proficiency, and accounting skills</li><li>Honest, responsible, able to work under pressure, culturally sensitive, and a team player</li></ul></div> 


About the team 
You will be part of the Aftersales department, working closely with the Aftersales Manager and other team members to ensure the smooth operation of our service centre. The team is committed to providing excellent customer service and maintaining high standards of accuracy and efficiency. 


What equips you for the role 
Your background in accounting, particularly within the automotive industry, will be essential for this role. Your ability to work under pressure, attention to detail, and strong teamwork skills will help you succeed in this dynamic environment. Additionally, your technical knowledge and computer proficiency will enable you to handle the various administrative and financial tasks effectively. 
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Cost Clerk

One Point

Job Description:We are currently looking for a SR SALES &amp; BUSINESS DEVELOPMENT EXE AND BUSINESS DEVELOPMENT MANAGERCandidate must have experienced Service Marketing Executive to promote our automobile workshop services, enhance customer engagement, and drive business growth<ul><li>Sales Executive &ndash; Automotive SERVICE Sector</li></ul>Key Responsibilities:<ul><li>Business Development: Identify and secure new business opportunities within the automotive sector, targeting OEMs, dealerships, fleet owners, rental companies, and B2B partners.</li><li>Client Acquisition: Build and manage a strong sales pipeline through networking, cold calling, industry events, and referrals.</li><li>Sales Target Achievement: Develop and implement sales strategies to meet revenue and client acquisition goals.</li><li>Relationship Management: Establish and maintain long-term relationships with prospective and existing clients to ensure high customer satisfaction and repeat business.</li><li>Market Research: Stay updated on market trends, competitor activities, and client needs to identify business opportunities.</li><li>Cross-Functional Collaboration: Work closely with marketing, operations, and other internal teams to ensure seamless execution and client onboarding.</li></ul>Requirements:<ul><li>Minimum 3 years of sales experience in the automotive industry, ideally with exposure to fleet sales / automotive B2B sales.</li><li>Strong network within the automotive ecosystem (OEMs, dealerships, fleet operators, suppliers, etc.).</li><li>Proven ability to generate leads, convert clients, and achieve sales targets.</li><li>Valid UAE driving license &amp; willingness to travel for client meetings.</li></ul>Job Type: Full-timePay: AED7,000.00 - AED9,000.00 per month

Sales & Business Development Manager - Automobile service

Elite Shine Group

Position Overview: We are seeking a highly skilled Operations Manager to oversee and optimize the daily operations of our automotive workshops and detailing divisions. The ideal candidate will ensure smooth workflow, maintain high service quality standards, manage staff efficiently, and drive operational excellence across all units.Key Responsibilities:<ul><li>Supervise and manage workshop operations, including detailing, paint protection, wrapping, tinting, and vehicle branding.</li><li>Oversee workflow, scheduling, and manpower allocation to ensure timely completion of jobs.</li><li>Monitor service quality and enforce standard operating procedures across all teams.</li><li>Coordinate with procurement, sales, and accounts to ensure seamless operations.</li><li>Train, mentor, and motivate workshop staff to improve performance and efficiency.</li><li>Implement process improvements to enhance productivity and reduce operational costs.</li><li>Handle client escalations, ensuring prompt and professional resolution.</li><li>Ensure workshops and equipment comply with safety standards and company policies.</li><li>Prepare operational reports and present performance updates to management.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in automotive workshop management, detailing, or operations.</li><li>Strong knowledge of automotive detailing, PPF, wrapping, paint protection, and workshop processes.</li><li>Proven leadership and team management skills.</li><li>Excellent organizational, problem-solving, and communication abilities.</li><li>Ability to manage multiple projects and meet deadlines in a fast-paced environment.</li><li>Proficient in MS Office; experience with workshop management</li></ul>Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthApplication Question(s):<ul><li>Visa Status ?</li><li>Expected Salary ?</li></ul>

Operations Manager

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