customer service representative Jobs in Dubai

customer service representative

sales manager

marketing manager

account manager

front office manager

customer service manager

F45 Training Dubai Hills

<p><strong>About F45 Training</strong><br />F45 Training is a well recognized global fitness brand, with over 1800 studios across 50+ countries. F45 studios specialize in delivering innovative, high intensity group workouts that are fast, fun and results-driven.<br /><br /><strong>Job Description</strong><br />As Membership Manager, you will be responsible for driving Sales and Marketing for multiple F45 Branches via telesales, digital marketing and direct to business channels. The right candidate should have sales or customer service experience in fitness or wellness space, knowledge of working with CRMs and handling social media channels, strong English language skills and passion for fitness. You should love consultative selling, be organized and process oriented to use CRMs and follow processes, be results-driven and motivated to work independently. This is a full-time or part-time role, with 6 days a week (number of hours daily depending on full time or part time). You will be based at one of our F45 branches.<br /><br /><strong>Qualifications</strong><br />Graduation or diploma in a relevant field.  1-2 years experience in customer service or sales role or internships in relevant area. Demonstrated passion or flair for fitness and nutrition. Knowledge and experience of working with CRM software or task management softwares, social media channels and using Canva. Strong spoken and written English skills. Arabic or other language skills will be a bonus.<br /><br /><strong>Job Responsibilities</strong></p><ul><li>Manage telemarketing for multiple branches and handle the lead to sales journey using the CRM software provided. This involves connecting daily with leads generated through social media ads, and inquiries generated through walk-ins and referrals.</li><li>Deliver a high conversion on leads and trials through consultative selling, representing the F45 brand and service and providing correct information about F45 workouts and membership options</li><li>Daily and monthly reporting on sales performance indicators</li><li>Deliver on a high service levels, by prompt and high quality responses</li><li>Liaison with social media agencies to give feedback on effective ads and best utilization of marketing budgets</li><li>Develop and nurture alternate channels of lead generation in form of partnerships with businesses in the neighborhood such as schools, corporates, retail segment</li><li>Create social media content that educates and promotes effectiveness of F45 workouts, aimed at creating more brand awareness</li></ul>

Membership Manager, F45 Training Dubai Hills

VanCleef-Aprels

<div><p>Who are we?
</p><p>A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment. Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise. At Van Cleef &amp; Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself. At Van Cleef &amp; Arpels, we are proud to hire talents from many different backgrounds and experiences. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
</p><p><b>Are you a good match?
</b></p><p>You have strong experience in client service and are passionate about delivering an exceptional client experience. You demonstrate excellent communication and interpersonal skills, with the ability to build and nurture relationships with clients and internal stakeholders.
</p><p>You are highly organized, client-oriented and able to work independently with minimal supervision. You demonstrate sound judgment, sensitivity to client needs and a strong knowledge of products and service processes.<br>
<br>
</p><p><b>What are we expecting from you?
</b></p><p>As a Client Service Manager, you will receive and process customer orders, inquiries and complaints with precision and efficiency, while maintaining ongoing relationships with clients and sales teams and ensuring a seamless communication link.<br>
<br>
</p><p>In this role, you will:
</p><ul><li>Maintain and nurture ongoing relationships with select clients and sales teams.
</li><li>Utilize in-depth knowledge of products, availability, sales territories and client profiles to provide tailored support.
</li><li>Provide advanced product and service information, addressing complex client questions with expertise.
</li><li>Record and process custom and special orders, coordinating with relevant teams to ensure timely delivery.
</li><li>Respond promptly and appropriately to advanced issue escalations, securing managerial approvals when necessary.
</li><li>Initiate contact with allocated clients to develop new relationships and act as the primary point of contact for resolving queries and complaints.
</li><li>Schedule follow-up actions and meticulously enter relevant information into the CRM system to maintain high-quality data for client retention and business development.
</li><li>Conduct detailed client interviews to clarify requirements and gather comprehensive client information.
</li><li>Deliver exceptional service to encourage continued use of the Maison&rsquo;s products and services.
</li><li>Adhere to organizational policies, procedures and relevant regulatory codes, seeking authorization for any deviations.
</li><li>Engage in continuous professional development through assessment, training and coaching, while staying informed about industry best practices and technological advancements.
</li><li>Demonstrate the ability to work independently as an experienced practitioner with minimal supervision.
</li><li>Exhibit a strong commitment to diversity and inclusion in all interactions and responsibilities.<br>
</li></ul><p><b>More than a role&hellip; We recruit for a career!
</b></p><p>By joining Van Cleef &amp; Arpels, you will be part of a Maison where employee career development is at the heart of our ambition.
</p><p>You will be immersed in our enchanting universe and benefit from comprehensive training on our history, know-how and creations, while developing your expertise alongside passionate and talented teams.<br>
<br>
</p><p><b>The Recruitment Process
</b></p><p>Apply online.
</p><p>If your profile matches our search, you will be contacted by our Talent Acquisition team for an introductory conversation.
</p><p>You will then meet with the relevant Hiring Manager and key stakeholders as part of the interview process.
</p><p>Otherwise, you will receive an email informing you that your application has not been successful.</p></div>

Client Service Manager

NMC Health plc

<div><p><div><div><div><div><p><b>Key Accountabilities<br>
</b></p></div></div><br>
<div><div><ul><li><p>Operational Management
</p></li><li><p>Managing Patient Experience
</p></li><li><p>Compliance with Regulations
</p></li><li><p>Staff Supervision and Training
</p></li><li><p>Budgeting and Financial Management
</p></li><li><p>Scheduling and Workflow Optimisation
</p></li><li><p>Patient Safety and Care
</p></li><li><p>Performance Metrics and Reporting
</p></li><li><p>Risk Management and Incident Reporting<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
 </b></p></div></div><br>
<div><div><ul><li><p>Align daily operations with the company&rsquo;s values and culture.
</p></li><li><p>Support the team in achieving departmental goals and objectives.
</p></li><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.
</p></li><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.
</p></li><li><p>Continuously maintain an enabling environment where you can develop and grow your team.
</p></li><li><p>Orientate new joiners and sign of probation periods.
</p></li><li><p>Ensure professional conduct and discipline within the team is followed.
</p></li><li><p>Provide support in the recruitment and selection process of team members.
</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.
</p></li><li><p>Support and monitor cost management initiatives.
</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.
</p></li><li><p>Support staff engagement initiatives.
</p></li><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.
</p></li><li><p>Complete yearly appraisals, coach &amp; developing the team.
</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.
</p></li><li><p>Complaint management &amp; process improvements linked to overall patient experience.
</p></li><li><p>Participates in Hospital training programs.
</p></li><li><p>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</p></li><li><p>Maintains patient &amp; staff confidentiality.
</p></li><li><p>Investigate billing discrepancies by reviewing the patient&rsquo;s records, insurance information, and charges to identify errors.
</p></li><li><p>Address patient concerns regarding incorrect charges or billing questions and facilitate resolution in a professional manner.
</p></li><li><p>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.
</p></li><li><p>Identify trends in patient billing issues and recommend process improvements to enhance efficiency and reduce billing errors.
</p></li><li><p>Generate detailed reports on patient invoices, outstanding balances, and payment collections.
</p></li><li><p>To create and continuously maintain an enabling environment where people can develop and grow.
</p></li><li><p>To ensure that performance management contracts are in place for the team.
</p></li><li><p>Conduct and document bi-annual performance conversations .
</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</p></li><li><p>Maintain professional conduct and discipline within the team.
</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .
</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.</p></li></ul></div></div></div></div></p></div>
<br><div><p><div><div><div><div><p><b>Key Accountabilities<br>
</b></p></div></div><br>
<div><div><ul><li><p>Operational Management
</p></li><li><p>Managing Patient Experience
</p></li><li><p>Compliance with Regulations
</p></li><li><p>Staff Supervision and Training
</p></li><li><p>Budgeting and Financial Management
</p></li><li><p>Scheduling and Workflow Optimisation
</p></li><li><p>Patient Safety and Care
</p></li><li><p>Performance Metrics and Reporting
</p></li><li><p>Risk Management and Incident Reporting<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Specific Responsibilities for this Role<br>
 </b></p></div></div><br>
<div><div><ul><li><p>Align daily operations with the company&rsquo;s values and culture.
</p></li><li><p>Support the team in achieving departmental goals and objectives.
</p></li><li><p>Supervise work outputs related to appointment scheduling, patient registration, medical insurance &amp; billing.
</p></li><li><p>Provide training and mentorship to team members to ensure quality standards and service delivery.
</p></li><li><p>Continuously maintain an enabling environment where you can develop and grow your team.
</p></li><li><p>Orientate new joiners and sign of probation periods.
</p></li><li><p>Ensure professional conduct and discipline within the team is followed.
</p></li><li><p>Provide support in the recruitment and selection process of team members.
</p></li><li><p>Monitor employee scheduling of the department to ensure operational coverage.
</p></li><li><p>Support and monitor cost management initiatives.
</p></li><li><p>Provide support related to attendance, leave, overtime, staff allocations, uniform, dress code and personal hygiene.
</p></li><li><p>Support staff engagement initiatives.
</p></li><li><p>Continuously monitor and measure plans against quality indicators and department objectives, ensuring regular audits are in place, analyse the data and give relevant feedback.
</p></li><li><p>Complete yearly appraisals, coach &amp; developing the team.
</p></li><li><p>Maintain quality service by ensuring quality customer service standards, identifying trends &amp; recommending process improvements.
</p></li><li><p>Complaint management &amp; process improvements linked to overall patient experience.
</p></li><li><p>Participates in Hospital training programs.
</p></li><li><p>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</p></li><li><p>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</p></li><li><p>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</p></li><li><p>Maintains patient &amp; staff confidentiality.
</p></li><li><p>Investigate billing discrepancies by reviewing the patient&rsquo;s records, insurance information, and charges to identify errors.
</p></li><li><p>Address patient concerns regarding incorrect charges or billing questions and facilitate resolution in a professional manner.
</p></li><li><p>Track outstanding bills and provide regular updates to management regarding billing performance, collections progress.
</p></li><li><p>Identify trends in patient billing issues and recommend process improvements to enhance efficiency and reduce billing errors.
</p></li><li><p>Generate detailed reports on patient invoices, outstanding balances, and payment collections.
</p></li><li><p>To create and continuously maintain an enabling environment where people can develop and grow.
</p></li><li><p>To ensure that performance management contracts are in place for the team.
</p></li><li><p>Conduct and document bi-annual performance conversations .
</p></li><li><p>Identify high potential talent and ensure that development plans are facilitated in cooperation with Human Resources.
</p></li><li><p>Ensure that a training plan is developed and monitored to ensure continuous sharing of knowledge and skill.
</p></li><li><p>Monitor the quality of onboarding for new employees; new employees are orientated and probation periods are signed off .
</p></li><li><p>Maintain professional conduct and discipline within the team.
</p></li><li><p>Work closely with the recruitment team to recruit and select competent employees .
</p></li><li><p>Monitor employee scheduling of the department to ensure sufficient operational coverage.</p></li></ul></div></div></div></div></p></div>
<br><div><p><div><div><div><div><p><b>Minimum Qualification &amp; Experiences<br>
</b></p></div></div><br>
<div><div><ul><li><p>Bachelor&rsquo;s Degree - Any discipline or related fields. Master&rsquo;s degree will be an advantage.
</p></li><li><p>3+ years of experience in customer service role or relevant field, Healthcare experience in UAE will be an advantage<br>
</p></li></ul></div></div><br>
</div></div></p><p></p><p><div><div><div><div><p><b>Competencies<br>
</b></p></div></div><br>
<p></p><div><div><p><div><div><div><div><p><b>Core<br>
</b></p></div><div><p><b>Level<br>
</b></p></div></div><br>
<div><div><p>Strong interpersonal, verbal and written communication skills.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><div>Strong knowledge in Insurance, Registration and Billing.<br>
</div></div><div><p>Proficient<br>
</p></div></div><br>
<p></p><div><div><p>Strong analytical and problem-solving skills<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Excellent command of oral and written English. Arabic language desirable but not essential.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Ability to think critically and maintain a high level of confidentiality.<br>
</p></div><div><p>Proficient<br>
</p></div></div><br>
<div><div><p>Proficiency in MS office.<br>
</p></div><div><p>Proficient</p></div></div></div></div></p></div></div></div></div></p></div><p></p>

Patient Admin Supervisor

D Luxe Car Care

<p>The Branch Manager is fully accountable for the day-to-day management of the branch and every job function operating within it &mdash; including detailing, paint protection and coatings, window tinting, vinyl wrapping, the paint shop and body shop, the service center, and the customer lounge and front-of-house team. This is a hands-on, single-point-of accountability role: the Branch Manager owns operational performance, staff management, customer experience, financial results, and compliance across the entire branch, and reports directly to the CEO on all aspects of the business.</p><p>Key Responsibilities:</p><p>1. Overall Branch &amp; Operations Management</p><ul><li><b>Own the daily running of the branch, with direct oversight of every job function and department operating within it &mdash; detailing, PPF and ceramic coating, window tinting, vinyl wrapping, paint shop, body shop, service center, and the customer lounge/reception. </b></li><li>Ensure every department works in a coordinated, cohesive workflow so vehicles move through the branch on schedule and to the expected quality standard.</li><li><b>Plan and manage daily scheduling, bay allocation, and resource/staff deployment across all service lines. </b></li><li>Ensure all work is carried out in line with brand standards (including XPEL certified-installer standards), SOPs, and manufacturer guidelines. <b>Act as the final point of escalation for any operational issue arising in any function within the branch. </b></li></ul><p><b>2. Staff &amp; Team Leadership </b></p><ul><li>Directly supervise, coach, and manage all branch staff across every function &mdash; service advisors, technicians, detailers, painters, and support/lounge staff.</li><li><b>Set individual and team targets, conduct performance reviews, and manage rosters, leave, and attendance. </b></li><li>Identify staffing and training needs and coordinate recruitment and onboarding with HR.</li><li><b>Build and maintain a high-performing, accountable, customer-first team culture across the branch</b></li></ul><p><b>3. Customer Experience </b></p><ul><li>Own the end-to-end client journey &mdash; booking, drop-off, lounge experience, service updates, and vehicle handover.</li><li><b>Personally handle escalated customer complaints and service recoveries. </b></li><li>Monitor customer satisfaction, Google reviews, and loyalty programme engagement, and act on feedback.</li></ul><p>4. Financial &amp; Sales Performance</p><ul><li><b>Own the branch P&amp;L &mdash; manage budgets, control costs, and drive revenue across all service lines. </b></li><li>Track sales performance against targets, including upselling of services, packages, and the loyalty programme.</li><li><b>Review and approve quotations, invoicing, and payment processes for the branch.</b></li></ul><p><b>5. Inventory &amp; Vendor Management </b></p><ul><li>Manage inventory of consumables and materials (PPF, wrap film, coating products, paint, spare parts) across all departments.</li><li><b>Liaise with suppliers and vendors; maintain adequate stock levels while controlling wastage and cost. </b></li></ul><p><b>6. Compliance, Safety &amp; Quality Control </b></p><ul><li>Ensure the branch complies with UAE labor law, health &amp; safety regulations, and internal company policy.</li><li><b>Carry out quality-control checks and spot audits on completed work across every service line. </b></li><li>Maintain required certifications and standards (e.g., XPEL Certified Installer status) across the relevant teams.</li><li>7. Reporting to the CEO</li></ul><p>The Branch Manager is responsible for the daily activities of the company at branch level and must keep the CEO fully informed through structured, regular reporting:</p><ul><li><b>Daily Report &mdash; bookings, jobs in progress and completed, revenue, staffing/attendance, and any incidents or issues. </b></li><li>Weekly Report &mdash; performance summary against targets, staff attendance and utilisation, ongoing issues, and key KPIs.</li><li><b>Monthly Report &mdash; branch P&amp;L, sales performance by service line, customer satisfaction metrics, and staff performance. </b></li><li>Quarterly Report &mdash; strategic performance review, targets vs. actuals, and improvement/action plans for the following quarter.</li><li><b>Present all reports directly to the CEO and attend regular performance review meetings. </b></li></ul><p><b>8. Strategic Support </b></p><ul><li>Provide input to the CEO on pricing, promotions, and new service offerings.</li><li><b>Support the CEO on strategic initiatives, including expansion plans or the rollout of new service lines. </b></li></ul><p><b>Requirements &amp; Qualifications </b></p><ul><li>Proven experience (5+ years) managing a luxury automotive service, detailing, or retail branch, with oversight of multiple departments/job functions.</li><li><b>Strong leadership skills with a track record of building and managing high-performing teams. </b></li><li>Excellent client relationship management and communication skills.</li><li><b>Previous experience in a similar managerial role within the UAE market. </b></li><li>Solid understanding of automotive service operations; experience with detailing, PPF, ceramic coating, body shop, or paint shop operations is highly preferred.</li><li><b>Strong financial acumen, including budgeting, P&amp;L ownership, and structured reporting. </b></li><li>Comfortable preparing and presenting daily, weekly, monthly, and quarterly performance reports to senior leadership.</li><li><b>Proficiency with reporting, CRM, or POS systems and standard office software (Excel in particular). </b> English required; Arabic is an advantage.</li><li><b>Valid UAE driving license preferred. </b></li></ul><p><b>Key Skills </b></p><ul><li>Leadership &amp; People Management</li><li><b>Cross-Functional Operational Oversight </b></li><li>Customer Service Orientation <b>Financial Acumen &amp; P&amp;L Management </b></li><li>Reporting &amp; Analytical Skills</li><li><b>Problem-Solving Under Pressure </b></li><li>Multi-Tasking Across Departments</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Automotive: 5 years (Required)</li></ul><p>Language:</p><ul><li>English, Arabic (Required)</li></ul><p>Work Location: In person</p>

Branch Manager

مجموعة الطاير

<div><p>Job Description: To manage the efficient operations of service for BU while ensuring the highest levels of customer service to deliver quality repair services that exceed customer expectations and maximize workshop profitability</p></div>
<br><p></p><div><ul>Responsibilities: Roles &amp; Responsibilities:<br>
<br>
Participate in the development of the After Sales strategy by providing input from the perspective of the service function, ensuring that relevant goals and objectives are incorporated.<br>
Participate, as and when required, in the development of a policies and procedures framework for the Workshop function to effectively meet its objectives and targets, in line with the overall strategy and direction of the Group.<br>
Review and report to the Area Service Manager of BU After Sales, the effectiveness of such policies and procedures, to identify opportunities for continuous improvement.<br>
Provide input on the function&rsquo;s budget requirements to the Area Service Manager of BU After Sales, and accordingly control expenses of the Workshop function, ensuring it stays within its operating budget<br>
Supervise and manage the daily activities in the workshop, allocate work as required and maximize the use of available resources in order to maintain high level of productivity and ensure work carried out in the most efficient and effective manner.<br>
Coordinate with Autoline staff for any change in the system, report making, shift timing etc.<br>
Oversee customer reception area and ensure customers are greeted in a friendly and professional manner and their requirements are discussed and confirmed to ensure efficient handling of customers and reduce the number of customer complaints.<br>
Conduct periodic facility checks and review service jobs to ensure timely and quality work is performed and critical issues/problems are resolved in a timely manner.<br>
Ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule.<br>
Support technical staff to ensure maintenance of tools is done on a timely basis to ensure costs of business is kept to minimum without compromising on the safety aspect.<br>
Supervise the work of mechanics to ensure that the set workshop processes are followed so that the workflow, quality standards, profit, availability of parts and customer satisfaction is maintained.<br>
Ensure customers are contacted to set-up periodic maintenance reviews of their cars.<br>
Keep customers fully and regularly informed of changes to costs and expected completion times/dates and ensure that vehicles are properly handed over to customers, including invoice explanation and advising future requirements.<br>
Oversee submission of product quality feedback to Principals, check quality of product defect reports and follow up with Principals for resolution of product issues to ensure timely and quality service.<br>
Develop and maintain profitable relationships with existing suppliers.<br>
Facilitate periodic audit through Warranty Manager to ensure specify repair order write-up process and correct workshop procedures are followed.<br>
Implement Health, Safety, and Security policies and procedures at the BU specified by the Group Asset Protection Manager at the Corporate to maintain a safe and secure working environment and ensure best practice guidelines are embedded in everyday operations.<br>
Coordinate training with the Human Resources function to ensure that the staff is well trained to meet the set workshop service standards.<br>
Provide leadership and direction to subordinates towards the achievement of goals and objectives.<br>
Ensure that team members are acquainted with the changing situation and the developments of ATG.<br>
Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles.<br>
Prepare performance evaluation and appraisal reports of direct reports to assess subordinates productivity and progress and identify training needs of team members to improve efficiency and ensure conformity with standard procedures and practices.<br>
<br>
Qualification &amp; Experience:<br>
<br>
 Graduate Degree in engineering (Mechanical/technical) discipline and management qualification<br>
Previous experience of workshop management experience, with at least 7 years experience in workshop management in auto brands<br>
Understanding of fleet business (B2B) and End consumer marketing know-how (B2C)<br>
Strategically and conceptual thinking.<br>
Should have strong leadership and proven experience in resources planning and deployment.<br>
Should be able to communicate effectively and have excellent negotiation skills.<br>
Should have skills in project, quality and strategy management.<br>
Should be able to participate and facilitate group meetings.<br>
Should be able to lead and motivate teams.<br>
<li>
Should be able to plan, organize and prioritize workload, and ensure deadlines are met</li></ul></div>
<br><div><p>Qualifications: .</p></div>

Service Manager - Freelander, Dubai

Angel Cakes

<p><b>Apply here: https://hr.angelcakes.world </b></p><p><b>Angel Cakes is looking for a dedicated and skilled Floor Manager in our cafe in Dubai Hills Park</b><br/>If you are an experienced administrator with excellent organizational and team management skills, we&rsquo;d love to have you on board!</p><p><b>About Us:</b></p><p>Angel Cakes is a premium organic caf&eacute; chain in Dubai, renowned for our gluten-free, refined sugar-free, and mostly vegan treats. We pride ourselves on being the first health-conscious patisserie in the UAE, where everything sweet is also good for you. Join us in creating a unique, wholesome dining experience.</p><p><b>Role Description:</b></p><p>As a Floor Manager at Angel Cakes, you will be responsible for:</p><ul><li>Ensuring a high level of customer service and guest satisfaction</li><li>Managing caf&eacute; staff, including scheduling and task allocation</li><li>Overseeing daily operations to ensure smooth and efficient service</li><li>Handling customer feedback and resolving any issues promptly</li><li>Maintaining inventory and ordering supplies as needed</li><li>Upholding health and safety standards according to HACCP guidelines</li></ul><p><b>Who We're Looking For:</b></p><ul><li>Proven experience as a Caf&eacute; Administrator or in a similar role</li><li>Strong organizational and multitasking skills</li><li>A passion for providing excellent customer service</li><li>Ability to manage and motivate a team effectively</li><li>Familiarity with health and safety regulations in food service</li></ul><p><b>Why Join Angel Cakes?</b></p><p>Be part of our dynamic and growing team, where we&rsquo;re redefining healthy dining in the UAE. If you&rsquo;re ready to contribute to a brand dedicated to quality and innovation, apply now!</p><p>Job Type: Full-time</p><p>Pay: AED4,000.00 - AED5,000.00 per month</p><p>Application Question(s):</p><ul><li>What's your visa status?</li><li>What's your notice period?</li></ul><p>Experience:</p><ul><li>Administration: 2 years (Required)</li></ul><p>Language:</p><ul><li>Russian (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul><p>Work Location: In person</p>

Floor Manager

Creneau International Middle East

<p><b>Job Brief: </b></p><p>We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.</p><p>Restaurant Manager responsibilities include maintaining the restaurant&rsquo;s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.</p><p>We&rsquo;ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.</p><p><b>We are looking for someone who has:</b></p><p>&middot; At least 3-5 years&rsquo; experience as Restaurant Manager or similar role in a licensed establishment in UAE.</p><p>&middot; Strong knowledge in restaurant administration and basic accounting</p><p>&middot; Knowledge of event planning within the operations of the restaurant.</p><p>&middot; Ability to understand and analyze financial information.</p><p>&middot; Knowledge of marketing principles and standards.</p><p>&middot; Physically fit to do the job</p><p><b>Duties and Responsibilities:</b></p><p>&middot; Maximize profitable sales to meet or exceed your restaurant&rsquo;s sales budgets.</p><p>&middot; Come up with and run special promotions to drive sales for the restaurant.</p><p>&middot; Assume complete responsibility for all costs to meet your restaurant&rsquo;s profit budgets.</p><p>&middot; Establish operational priorities for the restaurant and implement planned initiatives.</p><p>&middot; Develop weekly schedules.</p><p>&middot; Participate actively in the daily operation of the business, with appropriate focus and balance on all service periods and days of the week.</p><p>&middot; Provide guidance and training to the Assistant Managers and the whole team to help them meet their performance goals.</p><p>&middot; Evaluate the performance of each of the team and develop incentives, salary adjustments, performance goals, and appraisals.</p><p>&middot; Assume complete responsibility for staffing, scheduling, labor costs, payroll, and human resource management (recruitment, selection, promotion, development, appraisal, and termination). For all this maintain colleague files.</p><p>&middot; Monitor and manage controllable operating costs to meet budget expenditure targets.</p><p>&middot; Assume responsibility for the accuracy of financial information.</p><p>&middot; Build relationships and maintain a presence in the local community and trading area.</p><p>&middot; Handle guest complaints in the proper manner.</p><p>&middot; Assume responsibility for the upkeep and maintenance of all equipment, fixtures, and fittings in line with company standards.</p><p>&middot; Conduct weekly management meetings and maintain constant communications with each member of the team.</p><p>&middot; Provide input and participate in the development of the restaurant&rsquo;s budget.</p><p>&middot; Assign and delegate responsibilities to Assistant Managers when and where appropriate, with follow up and deadlines.</p><p>Job Type: Full-time</p><p>Pay: AED14,000.00 - AED15,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you willing to be assigned in Dubai Creek Harbou?</li><li>What is your visa status and notice period?</li></ul><p>Experience:</p><ul><li>Restaurant Manager: 3 years (Required)</li></ul><p>Willingness to travel:</p><ul><li>100% (Required)</li></ul><p>Work Location: In person</p>

Restaurant Manager

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