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Majid Developments

<div>
 
 Company Description
 
 
 
 Majid Developments, based in Dubai, is a visionary real estate development company specializing in high-end, meticulously designed properties. Focused on redefining luxury living, the company is dedicated to delivering exceptional lifestyle experiences tailored to meet the aspirations of its discerning clientele. Every project reflects a commitment to quality, precision, and innovative design. With a strong emphasis on excellence, innovation, and sustainability, Majid Developments is shaping the future of real estate.
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role based in Dubai, United Arab Emirates for a Client Relations &amp; Customer Service Manager Senior Executive | Administrative Lead. The responsibilities include managing client relationships, ensuring high levels of customer satisfaction, overseeing customer service operations, and providing leadership to the administrative team. The role also involves analyzing customer feedback, developing strategies for improvement, and ensuring seamless communication across departments.
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong expertise in Customer Satisfaction and Customer Support
 </li>
 <li>
 Proven experience in Customer Service Management and team leadership
 </li>
 <li>
 Excellent Communication skills, both verbal and written
 </li>
 <li>
 Proficiency in Analytical Skills to assess and improve processes
 </li>
 <li>
 Ability to build and maintain lasting relationships with a diverse client base
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Communication, or related field
 </li>
 <li>
 Experience in the real estate or luxury property industry is an advantage
 </li>
 <li>
 Demonstrated ability to work in a fast-paced, client-focused environment
 </li>
 </ul>
</div>

Client Relations & Customer Service Manager Senior Executive | Administrative Lead

Air Products

<div>
 At Air Products, our purpose is to bring people together to reimagine what&rsquo;s possible, collaborate and innovate solutions to the world&rsquo;s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.
 
 
 
 Reimagine What&rsquo;s Possible
 
 
 
 
 POSITION SUMMARY:
 
 
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Review customer enquiry
 </li>
 <li>
 Monitor and obtain new tenders, customer RFQ and offer submission
 </li>
 <li>
 Support Account Receivables in Europe
 </li>
 <li>
 Handle existing account from enquiry till the execution of order and payment received in account.
 
 
 </li>
 </ul>
 
 Principal Accountabilities
 
 
 
 This position is accountable for the following end results:
 
 
 <ul>
 <li>
 Preparing detailed quotations, quoting for tenders and follow ups of quotations.
 </li>
 <li>
 Processing order in SAP
 </li>
 <li>
 Handle customer calls
 </li>
 <li>
 Prepare competitive offers on time as per customer requirements &amp; follow-up for outcome, in case not success- analyse the reason of failure.
 </li>
 <li>
 Preparation of Tender documents &amp; follow-ups
 </li>
 <li>
 Customer requirements of Vendor Registrations &amp; updates
 </li>
 <li>
 Acknowledge the receipt of RFQ, Tender to the customers
 </li>
 <li>
 Daily report to line manager
 </li>
 <li>
 Attend all meetings, presentations, trainings as requested by the line manager.
 </li>
 <li>
 Maintain contact with all customers to ensure high levels of customer satisfaction
 </li>
 <li>
 Process the order once the pricing terms and condition &amp; delivery commitment has been satisfactorily settled, approved and agreed by both parties.
 </li>
 <li>
 Good communications with customers
 </li>
 <li>
 Understand Customer complaints and raising the CCR in SAP and coordinate with Quality team.
 </li>
 <li>
 Ensure smooth work process and transactions with BDM&rsquo;s, Supply Chain (OPS), Finance (Accounts) and fulfill (Logistics) to deliver the best service to our customers and ensure correct supply and invoicing, fast and adequate response to requests and complaints.
 </li>
 <li>
 Annual General Price increase program for Key accounts/Regions.
 </li>
 <li>
 Support Credit control, issue credit note/debit note
 </li>
 <li>
 Wallet share development, added value enhancement action plans in order to increase the volume, revenue, ASP and profitability results
 </li>
 <li>
 Support Asset collection/communication with the customers.
 </li>
 <li>
 Create ZLO for empty cylinder collection.
 </li>
 <li>
 Support WB creation and master data update.
 </li>
 <li>
 Follow-up for outcome of offer submitted, in case not success- analyze the reason of failure.
 </li>
 <li>
 Stewardship and growth of assigned accounts
 </li>
 <li>
 Daily housekeeping
 
 
 </li>
 </ul>
 
 Minimum Requirements And Qualifications
 
 
 
 <ul>
 <li>
 Bachelor degree of Business or Equivalent
 </li>
 <li>
 Minimum 5 years' experience in internal sales (GAS INDUSTRY-ADVANTAGE)
 </li>
 <li>
 Knowledge of products and its usage etc.
 </li>
 <li>
 Knowledge of ERP system
 </li>
 <li>
 Good communication &amp; motivational skills
 </li>
 <li>
 Problem solving skills
 </li>
 <li>
 Familiar with the Industrial gas business.
 </li>
 <li>
 Good knowledge in safety
 </li>
 <li>
 Should have good patience and be a good listener
 </li>
 <li>
 Honest, hardworking, willing to make efforts for self-actualization
 </li>
 <li>
 Flexibility in working hours, including weekends and off-hours
 </li>
 <li>
 Good team player
 </li>
 <li>
 Proactive, energetic, aggressive to learn.
 
 
 </li>
 </ul>
 We are the world&rsquo;s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
 
 
 At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
 
 
</div>

Customer Service Executive

Kairon Polyclinic

We are looking for a professional and results-driven Luxury Car Rental Manager to manage daily operations, client experience, fleet coordination, bookings, and sales performance for our luxury car rental business.The ideal candidate must have strong communication skills, a sales mindset, excellent customer service, and experience in handling premium clients who expect fast response, smooth service, and a luxury-level experience.Key ResponsibilitiesManage daily luxury car rental operations from booking to vehicle delivery and return.Handle client inquiries through WhatsApp, phone calls, Instagram, website leads, and walk-ins.Convert inquiries into confirmed bookings through strong follow-up and professional sales communication.Coordinate vehicle availability, delivery, pickup, cleanliness, maintenance, and handover process.Ensure all rental agreements, Emirates ID/passport, driving license, deposits, payments, and required documents are collected correctly.Monitor fleet condition and report any damages, service needs, accidents, fines, or maintenance issues.Follow up with clients before, during, and after the rental period to ensure a premium customer experience.Manage driver/delivery team schedules and ensure vehicles are delivered on time.Track daily bookings, revenue, pending payments, deposits, and customer feedback.Build relationships with hotels, concierges, tourism companies, influencers, and corporate clients to generate more bookings.Support marketing campaigns by sharing car availability, offers, customer feedback, and content ideas.Handle customer complaints professionally and solve issues quickly without damaging the brand reputation.Maintain high standards of luxury service, professionalism, and brand image at all times.RequirementsPrevious experience in car rental, luxury car rental, automotive sales, hospitality, tourism, or customer service is preferred.Strong sales and negotiation skills.Excellent communication skills in English. Arabic is a plus.Good knowledge of luxury cars, rental procedures, insurance, fines, Salik, deposits, and UAE driving requirements.Ability to work under pressure and respond quickly to clients.Strong organization and follow-up skills.Professional appearance and attitude.Good computer skills and ability to use CRM, WhatsApp Business, Excel/Google Sheets, and booking systems.UAE driving license is preferred.Pay: From AED8,000.00 per monthWork Location: In person

Rental Car Manager

Edenred UAE

<div>
 
 
 Temporary Position &ndash; 3-Month Contract
 
 
 
 
 
 
 
 About Edenred
 
 
 
 
 
 
 Edenred is a leading services and payments platform and the everyday companion for people at work, connecting 50 million employees and 2 million partner merchants in 46 countries via more than 850,000 corporate clients.
 
 
 
 
 
 Edenred offers specific-purpose payment solutions for food (meal vouchers), fleet and mobility (fuel cards, commuter vouchers), incentives (gift vouchers, employee engagement platforms) and corporate payments (virtual cards).
 
 
 
 
 
 These solutions enhance employee well-being and purchasing power, improve companies&rsquo; attractiveness and efficiency, and vitalize the employment market and the local economy. Edenred&rsquo;s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more user-friendly every day. In 2019, thanks to its global technology assets, the Group managed &euro;31 billion in business volume, primarily carried out via mobile applications, online platforms and cards.
 
 
 
 
 
 Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, FTSE4Good, DJSI Europe and MSCI Europe.
 
 
 
 
 
 
 The UAE Context
 
 
 
 
 
 
 Edenred UAE is a fast growing payroll service provider serving more than 6,000 business and more than 2 million unbanked employees. We service over 10 banks and 35 financial institutions. We offer a unique value proposition for companies to manage their payroll and for employees to receive their salaries and use it in the simplest way offering multiple value added services via our mobile app (money transfer, mobile recharge and card services)
 
 
 
 
 
 We are a purpose-driven company whose values are the foundation for how we conduct business every day. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom driving the financial inclusion of the unbanked population by offering the best product experience and services.
 
 
 
 
 
 
 About You
 
 
 
 
 
 
 This is a great opportunity for someone who wants to build something from the ground up and drive incredible impact in the life of others. You have a passion for growth and tech innovation, an entrepreneurial spirit with a "roll up your sleeves" attitude, strong attention to detail and an ability to work collaboratively across internal 2 / 3 and external teams. You are a disruptor who builds and delivers unparalleled customized insights that enrich both the performance of businesses and the lives of consumers.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Customer Success Executive will constantly strive for customer excellence. The Customer Success Executive will be an expert point of contact for customers and end-users, providing product support and resolutions to complaints and enquiries. They will be supplying data and reports to stakeholders within the business and acting as point of knowledge for customer feedback.
 
 
 
 
 
 You will be responsible of:
 
 
 
 
 <ul>
 <li>
 Interact with our cardholders through inbound chats in timely manner  Identify and help solve cardholder&rsquo;s issues quickly and effectively.
 </li>
 <li>
 Ensuring to resolve all issues of card holders and communicate with relevant team to provide solution to the user.
 </li>
 <li>
 Working with a team of CSRs and other departments to find appropriate solutions.
 </li>
 <li>
 Escalate queries and concerns
 </li>
 <li>
 Take complete ownership of providing support to costumers
 </li>
 <li>
 Ensure all target KPIs are met as set by the line manager
 </li>
 <li>
 Ensure all feedback received from customers is captured for review by the line manager
 </li>
 <li>
 Responsible for Making Outbound Calls depending upon the business requirement.
 </li>
 <li>
 Provide regular reports and summaries to the reporting manager
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Profile
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Must be a proven, effective and confident communicator.
 </li>
 <li>
 Must hold a valid UAE VISA independently.
 </li>
 <li>
 Minimum 2 years of experience of working in a customer service role
 </li>
 <li>
 IT literate, particularly with the Microsoft Office package.
 </li>
 <li>
 Strong written skills that lend to clear and concise text-based communication.
 </li>
 <li>
 Strong work ethic, with abilities to act independently, be self-motivated and work within the context of a larger team-oriented environment
 </li>
 <li>
 Strong organizational and administrative skills.
 </li>
 <li>
 Display a courteous telephone manner, applying judgement, tact and diplomacy to all.
 </li>
 <li>
 Languages Required - Hindi/Urdu &amp; English (Additional Languages &ndash; Malayalam/ Tamil/Bengali/Nepali/Arabic/Telugu/Kannada/Bhojpuri)
 </li>
 <li>
 Rotational Shifts from 8 am &ndash; 10 pm
 </li>
 <li>
 6 days a week
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 
 
 
 
 High school diploma or equivalent - Bachelor&rsquo;s Degree preferred
 
 
 
 
 
 
 Soft Skills
 
 
 
 
 
 <ul>
 <li>
 Must enjoy and excel in team environment
 </li>
 <li>
 Must have an upbeat and positive outlook
 </li>
 <li>
 Must be dedicated and reliable
 </li>
 <li>
 Customer orientation and ability to adapt/respond to different types of customers
 </li>
 <li>
 Passion for customer
 </li>
 <li>
 Able to speak and write good English
 </li>
 <li>
 An excellent team player with a willingness to be flexible and adaptable
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Ability to multi-task, prioritize and manage time effectively
 </li>
 </ul>
 
 
</div>

Customer Service Executive - Temp 3 Month Contract

Jotun Group

<div>SUMMARY OF THE ROLE
Provide service to customers and manage an assigned area of expertise/responsibility or a team by coordinating, supporting and following up to achieve development, improvements, and best possible service.
Responsibilities:<div><div><ul><li>
Coordinate and develop assigned area of responsibility and/or guide CSD members to ensure a workforce which is competent, engaged and enabled to meet Jotun&rsquo;s current and future needs.</li><li>
Provide supervision and assistance and/or guidance within expertise area to customer service team to attain departmental and organisational goals.</li></ul></div></div><div><div><ul><li>
Execute and support in order handling, invoice processing and related tasks in cooperation with internal stakeholders as well as suppliers and customers.</li><li>
Monitor and follow up on open orders by coordinating with the production and distribution planning on the availability of Finished Goods in order to enhance the delivery performance.</li><li>
Extract and analyse periodical reports for the Manager, Sales department and other stakeholders in order to communicate the expected delivery dates for customers&rsquo; orders.</li><li>
Support the teams to deliver the correct assignment of tasks and/or plan the team&rsquo;s workload, orders, invoices, service complaints, emails etc., taking the necessary actions when solutions are required in customer critical situations.</li><li>
Ensure team members' competence is in accordance with the competence matrix and IFS processes putting development plans in place where needed.</li></ul></div></div><div><div><ul><li>
Supervise accuracy of IFS data processing, ensuring all effort is made to proactively encourage improvements.</li></ul></div></div>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Qualifications
<ul><li>Bachelor&rsquo;s degree in Supply Chain, Logistics, Business Administration, or related field.</li><li>
3+ years of experience in supply chain \ customer service operations, and knowledge of import-export processes, including customs and regulatory compliance.</li><li>
Strong communication and negotiation skills; proficient in English, advanced Excel, and ERP systems.</li><li>
Experience or strong interest in data science and analytics,</li><li>
Comfortable working cross-functionally</li></ul>
Personal Qualities<ul><li>
Acts on own initiative, makes things happen and accepts responsibility for the results.</li><li>
Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.</li><li>
Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.</li><li>
Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.</li><li>
Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.</li><li>
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.</li><li>
Take ownership and initiative for assigned tasks, and be comfortable driving work forward with support and guidance when needed</li><li>
Work independently on tasks while seeking input and feedback from more experienced colleagues when needed.</li></ul>
What we offer<ul><li>
Competitive compensation and benefits</li><li>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</li><li>
Career development opportunities across multiple disciplines and geographies</li><li>
Competitive compensation and benefits</li><li>
A focus on having fun together through team building and social activities</li></ul> 
POSITION INFORMATION
Company:
Jotun MENA L.L.C 
Contract Type:
Regular
Time Type:
Full time
CLOSING DATE (dd.mm.yyyy):
10.05.2026
WHO WE ARE
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.
Jotun MENA, established in 2008, is the trading arm for Jotun in the MENA region. With a product range spanning four segments (decorative paints, marine, protective and powder coatings) in countries including Iraq, Jordan, Nigeria, Tanzania, Lebanon, Senegal and Ghana, we have established a leading position in the market over the years. We aim to further strengthen Jotun&rsquo;s position in the region through ambitious market growth plans that focus on innovation, efficiency and profitability.
Visit our Career Page to know more about life at Jotun.
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!</div>

Customer Service Team Leader - MENA

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 176057
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Operations Manager Back Office is pivotal in leading and controlling all Back Office Operations across Hertz locations. The role ensures accurate billing processes, timely reporting, and proactive management of legal cases, while resolving customer complaints efficiently. Key functionalities of the role include protecting revenue, ensuring financial accuracy through regulatory compliance, and maintaining operational governance. Successful execution in this role comes from seamless coordination between various departments such as Operations, Finance, Legal, and Customer Service, aimed at maintaining a high level of service and compliance.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Revenue Protection &amp; Charging Governance
 
 
 <ul>
 <li>
 Full ownership of customer billing accuracy, including daily rental, monthly rental, and ancillary charges.
 </li>
 <li>
 Ensure timely charging of customer credit cards via approved payment portals.
 </li>
 <li>
 Monitor and manage declined transactions, re-presentments, and escalations to collections.
 </li>
 <li>
 Oversee damage recovery processes and ensure correct application of damage charges.
 </li>
 <li>
 Authorize and control refunds within delegated authority matrix.
 </li>
 <li>
 Monitor chargebacks and represent disputes in coordination with Finance and Banking partners.
 </li>
 <li>
 Ensure accurate posting of receipts, credit notes, and adjustments in system.
 </li>
 <li>
 Review and validate insurance coverage setup and policy alignment within system.
 </li>
 <li>
 Protect company revenue through proactive billing audits and compliance checks.
 
 
 </li>
 </ul>
 Daily Reporting &amp; Performance Controls
 
 
 <ul>
 <li>
 Ensure timely submission of daily, weekly, and monthly operational and financial reports.
 </li>
 <li>
 Validate revenue reconciliation reports against system and financial data.
 </li>
 <li>
 Monitor KPIs including charging success rate, recovery ratio, TAT compliance, and outstanding receivables.
 </li>
 <li>
 Identify revenue leakage, process inefficiencies, and compliance gaps.
 </li>
 <li>
 Provide management dashboards with actionable insights.
 </li>
 <li>
 Maintain data accuracy in internal systems and management reporting tools.
 
 
 </li>
 </ul>
 Legal Case &amp; Compliance Management
 
 
 <ul>
 <li>
 Manage all rental-related legal cases including police cases, traffic violations, unpaid rentals, and civil disputes.
 </li>
 <li>
 Coordinate with Legal department on documentation, court submissions, and case follow-up.
 </li>
 <li>
 Ensure proper documentation and evidence management for legal proceedings.
 </li>
 <li>
 Monitor insurance claims and total loss settlements.
 </li>
 <li>
 Ensure adherence to UAE regulatory and contractual compliance standards.
 </li>
 <li>
 Implement corrective controls to mitigate legal and financial exposure.
 
 
 </li>
 </ul>
 Customer Complaint &amp; Escalation Resolution
 
 
 <ul>
 <li>
 Ensure prompt response to escalated customer complaints related to billing, damages, insurance, and refunds.
 </li>
 <li>
 Provide fact-based investigation outcomes within agreed TAT.
 </li>
 <li>
 Work closely with Operations, Customer Service, and Branch Managers to resolve disputes.
 </li>
 <li>
 Reduce complaint recurrence through root cause analysis and process improvement.
 </li>
 <li>
 Maintain professional communication standards aligned with brand reputation.
 
 
 </li>
 </ul>
 Cross-Functional Coordination
 
 
 <ul>
 <li>
 Ensure smooth process flow between Operations, Brands, Finance, Legal, and Customer Service teams.
 </li>
 <li>
 Coordinate with logistics team for vehicle returns linked to billing closure.
 </li>
 <li>
 Communicate process gaps, policy improvements, and risk exposure to senior management.
 </li>
 <li>
 Support transformation projects and system enhancements impacting back-office operations.
 
 
 </li>
 </ul>
 Governance, SOP &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Ensure strict adherence to Operations SOP and financial control policies.
 </li>
 <li>
 Define and monitor Turnaround Time (TAT) standards across all back-office processes.
 </li>
 <li>
 Drive automation initiatives to reduce manual processes.
 </li>
 <li>
 Lead process reviews and implement efficiency improvements.
 </li>
 <li>
 Ensure department readiness for audits and compliance checks.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Financial and operational management expertise.
 </li>
 <li>
 Proficiency in UAE rental and legal compliance.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Exceptional leadership and team coordination skills.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 University graduate with relevant degree.
 </li>
 <li>
 Strong financial and operational control mindset.
 </li>
 <li>
 Deep understanding of car rental billing and damage recovery processes.
 </li>
 <li>
 Knowledge of UAE legal procedures related to rental operations.
 </li>
 <li>
 High attention to detail and analytical capability.
 </li>
 <li>
 Leadership and team management capability.
 </li>
 <li>
 Ability to work under pressure and manage critical deadlines.
 </li>
 <li>
 Proven experience in stakeholder management and escalation handling.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Emiratization | Operations Manager | Financial Services Rental & Leasing | Hertz | Al Futtaim

Noir KSA

Position: Customer Service Supervisor (Restaurant in Riyadh, Saudi Arabia)Salary: SAR 3,500 to SAR 4,000 with FREE shared room, transport, and 1 duty meal.Location: Riyadh, Saudi ArabiaJob Summary: We are seeking a highly presentable and professional guest experience expert to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.Key Responsibilities:<ul><li>Lead and supervise a team of receptionists</li><li>Greet guests warmly upon arrival, offering a personalized and hospitable welcome.</li><li>Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.</li><li>Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.</li><li>Maintain an organized and tidy reception area.</li><li>Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.</li><li>Assist with special events and occasional administrative tasks, as needed.</li></ul>Qualifications:<ul><li>Strong communication skills.</li><li>Warm, friendly, and highly presentable demeanor.</li><li>Exceptional interpersonal and customer service skills.</li><li>Ability to multitask and stay organized in a fast-paced environment.</li><li>Demonstrated professionalism and reliability.</li><li>Experience in a hospitality or customer-facing role is preferred.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>In which city and country are you currently located?</li><li>From which country are you? Nationality)</li><li>How old are you?</li><li>What is your height? (in cm)</li><li>Are you aware that this recruitment is for Riyadh, Saudi Arabia? Yes or No?</li><li>If you are hired for this role, after how many day before you can join our company?</li><li>IMPORTANT: For faster processing of your application, please make sure that you have a photo in your CV here.</li></ul>Work Location: In person

Customer Service Supervisor - FEMALE ONLY (Restaurant in Riyadh)

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