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avp - facility management Jobs in Kuwait City

avp - facility management

facilities & warehouse operations lead Jobs in Kuwait City

facilities & warehouse operations lead

avp facility management

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 To direct and coordinate the facility management and operations of the assigned properties to ensure that corporate financial and business objectives are being achieved. To maintain the physical condition of the asset s and to ensure compliance with legal requirements and URC policies/procedures
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 Property and Contractor Management:
 
 
 
 
 
 <ul>
 <li>
 Prepares Yearly &amp; Monthly reports, Budgets, Facility Management Proposals, and Price Comparison on bids &amp; Contract Drafts.
 </li>
 <li>
 Manages pest control services, valet parking, shuttle bus rental, medical waste, landscape services, Operations &amp; Maintenance (O &amp; M) services, cleaning, cashier, and security services for all facilities and report any dips in their performance and services.
 </li>
 <li>
 Manages and inspects buildings &amp; facilities&rsquo; safety, security, and emergency services and enforces facility safety and operational procedures.
 </li>
 <li>
 Prepares the Facilities procedures manual as well as tenant manual.
 </li>
 <li>
 Participates in planning with management to determine their expectations or needs.
 </li>
 <li>
 Prepares formal monthly reports to the management covering for example, financial progress and program issues.
 </li>
 <li>
 Schedules regular progress and review meetings.
 </li>
 <li>
 Takes immediate action on emergencies to reduce material losses and human fatalities.
 </li>
 <li>
 Manages and creates Service requests/work order.
 </li>
 <li>
 Monitors and develops work schedule for facility services staff.
 </li>
 <li>
 Defines key performance indicators and agrees with the service providers.
 </li>
 <li>
 Reviews performance of service providers assesses it monthly and reports on the same.
 </li>
 <li>
 Reviews all service reports forwarded by the facility supervisors and acts accordingly.
 </li>
 <li>
 Reviews weekly reports and organizes work accordingly.
 </li>
 <li>
 Ensures proper maintenance of buildings or facilities on a daily, weekly and monthly basis.
 </li>
 <li>
 Surveys and identifies losses or damage to facilities after convention or event.
 </li>
 <li>
 Updates Facility maintenance plan, checklist and ensures adherence to the same.
 </li>
 <li>
 Inspects properties before the commencement of defects liability period and taking handover from the Projects Development.
 </li>
 <li>
 Notifies defects / snags during the defect&rsquo;s liability period to the concerned Contractor / Service Provider for resolution.
 </li>
 <li>
 Monitors the status of defects notified to Contractor / Service Provider on a weekly basis.
 </li>
 <li>
 Discusses the status of defects pending resolution with the Projects team.
 </li>
 <li>
 Initiates appropriate action on defaulting Contractor / Service Provider in accordance with the terms and conditions of the contract.
 </li>
 <li>
 Prepares and submits Handover Status Reports at the end of defects liability period to the Projects recommending for release of final payment or necessary deductions as applicable, considering the status of defects notified to the Contractors for rectification.
 </li>
 </ul>
 
 
 
 
 
 Contract Administration:
 
 
 
 
 
 <ul>
 <li>
 Prepares prequalification documents, issue, evaluate and make a recommendation to the management on the maintenance contractors.
 </li>
 <li>
 Prepares the project Terms of Reference/Tenders, including contract documents, specifications, and drawings, where applicable, for the Client/Management to invite bids from the pre-qualified maintenance contractors.
 </li>
 <li>
 Responds to queries, resolves issues, prepares the scoring system, and carries out the scoring and evaluation of submittals.
 </li>
 <li>
 Analyzes submitted tenders in terms of their technical, financial, and contractual packages and makes recommendations to the management.
 </li>
 <li>
 Prepares and reviews contract agreements for facility management services (English).
 </li>
 </ul>
 
 
 
 
 
 Budgeting, Payments &amp; Cost Control:
 
 
 
 
 
 <ul>
 <li>
 Prepares annual budgets for all the facilities.
 </li>
 <li>
 Follows up with finance for budget confirmation of purchase orders, forwards the scanned copies via email to service providers and implements the procurement of material or services as applicable.
 </li>
 <li>
 Processes payments (with deduction of absence for manpower related services) for pest control services, valet parking, shuttle bus rental, medical waste, landscape services, O &amp; M services, cleaning, cashier, and security services for all facilities.
 </li>
 <li>
 Manages petty cash.
 </li>
 <li>
 Prepares the tenant utility consumption charges.
 </li>
 <li>
 Collects invoices from MEW for water and electricity consumptions for all facilities and process the payments.
 </li>
 <li>
 Reviews spreadsheets of material usage monthly submitted by the respective facility supervisors inclusive of physical audit at the stores (if applicable) for all facilities.
 </li>
 <li>
 Manages procurement, spare parts, and inventory.
 </li>
 <li>
 Assures quality and ensures enough stock of consumables, spare parts, tools, and cleaning material available at the store.
 </li>
 </ul>
 
 
 
 
 
 Customer Relations:
 
 
 
 
 
 <ul>
 <li>
 Ensures facilities are continuously supervised and safely maintained.
 </li>
 <li>
 Resolves complaints / requests raised by the tenants in a timely manner.
 </li>
 <li>
 Coordinates with Projects Development team for the purpose of fit outs.
 </li>
 <li>
 Hands over and takes over leased areas
 </li>
 <li>
 Sets up meetings with the tenants periodically to understand issues / concerns if any.
 </li>
 <li>
 Ensures that defects raised during the defect&rsquo;s liability period are resolved promptly by the respective Contractors / Vendors.
 </li>
 <li>
 Ensures that customer complaints / queries are properly recorded, handled, and serviced.
 </li>
 <li>
 Routes queries raised by prospective customers to the Leasing or Sales team for taking forward.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various property management services like Security, Housekeeping etc.
 </li>
 <li>
 Responds to all emails and queries from tenants of all facilities inclusive of provision of as built drawings for respective floors
 </li>
 <li>
 Issues parking cards and keys via official letter to tenants.
 </li>
 <li>
 Reviews design layouts submitted by the tenants of all facilities during the fit out works and gives them approval if it is complying with ours as well as KFSD&rsquo;s rules and regulations.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Mechanical Engineering.
 </li>
 <li>
 Certification in facilities management or related discipline is an added advantage.
 </li>
 <li>
 Strong English language skills (written and spoken). Arabic is preferred
 </li>
 <li>
 8 &ndash; 10 years of experiance
 </li>
 <li>
 Previous experience in HVAC systems and Facility Management with at least 8 years in a managerial role
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 <ul>
 <li>
 Job Title AVP - Facility Management
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 13-04-2026
 </li>
 </ul>
 
 Apply Now
 
</div>

AVP - Facility Management

Mon Academie OPP Golf Institute

About the Role: Kuwait City is known for its growing luxury sports and leisure sector, and at Mon Academie OPP Golf Institute, we apply that same standard to elite sports facility management. We operate a premium golf training and performance academy focused on high quality athlete development, world class facilities, and professional client experience. We are looking for a Senior Sports Facility Manager (m f d) who can take full ownership of daily operations, facility standards, and service excellence. You are not just managing infrastructure, you are shaping the experience of athletes, members, and guests across the entire facility.Why Work With Us: The Environment: Our facility is located in a prime sports and leisure district in Al Asimah, Kuwait City, offering a professional and structured environment designed for high performance training and client engagement. Operational Excellence: We already value systems, discipline, and service quality, so you will have full support to implement best practices. Leadership Role: You will have direct influence on operations, staffing decisions, and facility strategy from day one. Growth: This is a flagship role with strong potential for regional expansion responsibilities in the future.Key Responsibilities: Facility Operations Management: Oversee daily operations of sports and golf training facilities ensuring smooth scheduling, safety compliance, and high service standards. Team Leadership: Lead and supervise operational staff including coaches support teams maintenance and guest services personnel. Quality and Safety Standards: Ensure all facilities meet international safety hygiene and operational standards at all times. Client Experience Management: Maintain a premium experience for athletes members and visiting guests ensuring satisfaction and retention. Vendor and Maintenance Oversight: Manage external service providers equipment maintenance and facility upgrades. Performance Reporting: Track operational KPIs and report facility performance and improvement recommendations to senior leadership.What We Are Looking For: Experience: 6 plus years in sports facility management hospitality operations or large scale recreational or training centers with at least 2 years in a senior or leadership role. Operations Knowledge: Strong understanding of facility workflows staffing and service delivery systems. Leadership Skills: Proven ability to manage teams in a structured performance driven environment. Problem Solving: Ability to respond quickly to operational issues and maintain service continuity. Communication: Strong interpersonal skills with ability to coordinate across teams and stakeholders. Mindset: Highly organized detail oriented and committed to delivering premium level service standards.Pay: KD1,750.000 - KD2,350.000 per monthWork Location: In person

Senior Sports Facility Manager

Americana Restaurants

<div>
 
 
 Key Responsibilities :
 
 
 <ul>
 <li>
 AMC Monitoring:
 </li>
 <li>
 Contract Obligations such as PPMs, SLAs etc. to be monitored
 </li>
 <li>
 Completion of Preventive Maintenance Calls as per PPM schedule
 </li>
 <li>
 Physically Monitor PPMs .
 </li>
 <li>
 Reactive Complaint:
 </li>
 <li>
 Completion of Reactive Maintenance call as per the Priority.
 </li>
 <li>
 Obtain quotes within a max of 3 days where for both Casual and AMCs vendors.
 </li>
 <li>
 Timely completion of the LPO jobs as per the SLA's &amp; KPI's agreed in AMC's / LPO's.
 </li>
 <li>
 Physically Verification 60% of the RM and PO Jobs.
 </li>
 <li>
 Survey Store Visits:
 </li>
 <li>
 Visit each store at least once a quarter
 </li>
 <li>
 Condition Audit:
 </li>
 <li>
 Conduct and Report Bi - Annually Facility Audit - Look and feel
 </li>
 <li>
 Conduct and report Annually Facility Audit Report &ndash; Detailed
 </li>
 <li>
 Asset Register:
 </li>
 <li>
 Capture Asset details for the equipment under AMC's
 </li>
 <li>
 Project takeover - Snag List
 </li>
 </ul>
 
 
 
 
 &bull;
 
 Customer and Stakeholder Management:
 
 As a Maintenance Supervisor, must have excellent customer relationship and stakeholder management skills. Direct point of contact (POC) for the Operation team as per the Area of Responsibility and must be available and responsive during restaurant operation times. Stakeholders include Supply Chain, Finance, and Mall management.
 
 
 
 
 
 &bull;
 
 Capex and Opex Management:
 
 Execute the yearly Capex plan for the year end-to-end (Technical Reports, RFP, and Execution and Reporting) for assigned AOR. Manage the monthly and yearly Opex Budget and avoid overspending. Minimize jobs from external vendors by rectifying them through the in-house team and ensure spares are not replaced unless necessary. Advise the team regarding major repairs or changes required.
 
 
 
 
 
 &bull;
 
 Energy and Sustainability Management:
 
 Help the Americana Maintenance team achieve yearly target initiatives with IoT projects, digital thermostats, water and gas consumption management, solar panel installations, etc.
 
 
 
 
 
 &bull;
 
 Team Management: Must
 
 be able to manage a team of technicians and external vendors. Arrange training for the team through both in-house and external trainers. Handle shift planning and priority planning efficiently.
 
 
 
 
 
 &bull;
 
 Personal Growth:
 
 Improve skills and efficiency by attending courses. Ensure the use of the latest digital technology in daily work and work smart to manage the volume of work orders (both PPM and RM
 
 
 
 
 
 
 Qualifications, Experience &amp; Skills:
 
 
 <ul>
 <li>
 Minimum of 5 years applicable work experience in facilities, maintenance, MEP, HVAC operations and Management.
 </li>
 <li>
 Good communication, time, and stakeholder management skills.
 </li>
 <li>
 BSc in Electrical or Mechanical Engineering is preferable
 </li>
 <li>
 Driver's license is mandatory
 </li>
 <li>
 Working knowledge of any field maintenance system.
 </li>
 <li>
 Expert in Preventative Maintenance approach to engineering.
 </li>
 <li>
 Ability to lead and manage a team of technicians.
 </li>
 <li>
 Knowledge of Health, Safety and Legal Compliance regulations.
 </li>
 <li>
 Must possess a positive attitude, work well with stakeholders inside and outside the department and have good oral and written communication skills in English &amp; Arabic.
 </li>
 <li>
 Must be a self-motivated, independent worker who can take limited direction while making good decisions in the workplace.
 </li>
 </ul>
</div>

Maintenance Supervisor

Versar, Inc.

<div>This Opportunity
Seeking a full-time Air Traffic Controller in support of LOGCAP V. Join our team and grow with us as we provide best in-class services that help clients solve their most complex challenges.
Your Impact
The Air Traffic Controller provides for the safe, orderly, and expeditious flow of air traffic in the assigned airspace or airport and assists aircraft in distress or emergency situations.<div><ul><li>
Receive, post, and relay flight data information, clearances, and messages.</li><li>
Issue arrival and departure instructions, aviation weather information, and special advisories to aircraft operating under their control.</li><li>
Issue information and clearances for properly separating and sequencing aircraft and monitors the flight progress of aircraft.</li><li>
Issue information and instructions for the orderly movement of traffic (aircraft, vehicles, and pedestrians) in the movement area.</li><li>
Coordinate with other controllers, facilities, and agencies to provide prompt ATC services.</li><li>
Coordinate arrival and departure times with flight operations.</li><li>
Coordinate ramp and refuel services for aircraft.</li><li>
Assist aircraft in emergency or distress situations.</li><li>
Maintain facility logs.</li><li>
Perform operator-level equipment checks and advise maintenance personnel and Facility Chief of any outages.</li><li>
Follow FAA, ICAO, DOD, and host nation aviation regulations and procedures.</li><li>
Complete annual weather training to take and disseminate supplemental weather observations.</li><li>
Assist in facility operations as directed by Shift Leader.</li></ul></div>
Who You Are
Required Qualifications<div><ul><li>
Must have computer skills and be able to operate a variety of computer programs.</li><li>
Must be able to speak, read and write English fluently</li><li>
Must maintain a valid driver&rsquo;s license from their home country with validity for 12 months from on-site employment date.</li><li>
Must maintain a valid passport from their home country with validity for 12 months from on-site employment date</li><li>
Must satisfy and maintain all medical screening requirements to include COVID-19 vaccinations</li><li>
Must be able to gain and maintain authorized entry onto US military installations.</li><li>
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.</li></ul></div>
Additional Required Qualifications<div><ul><li>
Must be a USN with a SECRET security clearance</li><li>
Must be FAA certified Air Traffic Controller with at least 4 or more years&rsquo; experience</li><li>
Ability to travel domestically and internationally</li><li>
Graduate of a US military air traffic control school or FAA Academy.</li><li>
Air Traffic Control Specialist (ATCS) certificate.</li><li>
FAA Control Tower Operator Certificate of CTO Certificate of Grades.</li><li>
Military MOS Army 15Q training preferred.</li><li>
Ability to pass Class IV Army flight physical.</li><li>
Ability to work night and day shift in austere environment.</li><li>
Some heavy lifting may be required.</li><li>
Living and working conditions at assignment location could be remote and uncomfortable.</li><li>
Long hours, exposure to weather and hazardous conditions.</li><li>
Personnel should be aware of moving on short notice and under adverse conditions.</li></ul></div>
Role Characteristics<div><ul><li>
Great interpersonal skills.</li><li>
Customer service oriented.</li><li>
Team player.</li><li>
Ability to multi-task.</li></ul></div>
Who We Are:
Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 1,600 team members around the world, and a rich legacy spanning more than 50 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations.
EEO Commitment
Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated.</div>

LOGCAP – Air Traffic Controller (USN) - Kuwait

<div></div><div><div><ul><li><div>Business Unit
</div><div>QNB - Kuwait
</div></li><li><div>Division
</div><div>Risk Management
</div></li><li><div>Department
</div><div>Risk Management
</div></li><li><div>Location
</div><div>Kuwait, Kuwait
</div></li><li><div>Closing Date
</div><div>16-Jul-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader">About QNB</h5>
Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
</div></div><div><div><div><h5 class="jobSectionHeader">Job Purpose Summary</h5>
</div><div>The incumbent will be responsible for assisting the management of the process of credit approval on individual credit facility proposals for Corporate and Retail customers (only those retail proposals that fall outside applicable policy parameters), forwarded to them by the appropriate departments/ units. The incumbent will assess the quality of the credit exposure sought to be undertaken and adherence to established policies and procedures. The incumbent will constantly research and seek to apply best practices in credit risk, in accordance with Basel II and other relevant guidelines.
</div></div><div><div><h5 class="jobSectionHeader">Essential Duties &amp; Responsibilities by Dimensions</h5>
</div><div>A- Shareholder &amp; Financial<ul><li>
Perform activities within the assigned Credit Risk Strategy that reflects the Group&rsquo;s tolerance for risk and the level of profitability the Group expects to achieve for incurring various credit risks.</li><li>
Ensure the use of a standardized process for evaluating credit proposals ensuring that all approved credits are within QNB&rsquo;s Credit Risk Strategy.</li><li>
Assist the SVP of Risk in creating Key Performance Indicators (KPIs) for the department and monitor their achievement on periodic basis</li><li>
Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor same.</li><li>
Implements KPI&rsquo;s and best practices for role</li><li>
Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li>
Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.</li></ul>
B- Customer (Internal &amp; External)<ul><li>
Coordinate with Compliance Group to ensure an appropriate response to obtain updates on regulations pertaining to credit risk review that are promulgated by the Central Bank, if any.</li><li>
Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group&rsquo;s goals/ objectives.</li><li>
Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</li><li>
Assist the SVP of Risk in the development/ finalization of Service Level Agreements (SLAs) between the respective overseas operations and Head Office units/ departments as and when needed, to the extent they relate to the business functions.</li><li>
Ensure adherence to the Turn around Times (TAT) specified in the SLAs.</li><li>
To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li></ul>
C-Internal (Processes, Products, Regulatory)<ul><li>
Perform credit assessments, and provide credit approvals within the authority delegated to the incumbent.</li><li>
Ensure compliance with established/ approved credit risk policies and procedures and ensure that a sound environment for identifying, measuring, monitoring and controlling credit risk is in place.</li><li>
Check coordination with business unit Relationship Managers for the timely receipt of customer documents/ other information required to evaluate the credit worthiness of the proposed borrowers.</li><li>
Supervise the assessment of the credit proposals is adequate and analyses the various credit risk facets to measure a final credit risk rating including (but not limited to) an assessment of the requested facility and guarantees provided, client management and background, industry analysis, country analysis, external agency credit rating (if applicable), financial and cash flow analysis and the risk rating from the credit risk rating tool in use.</li><li>
Based on the assessment, recommend extending or declining the facility request or asking for additional security/ further structuring of the deal/ facility to safeguard the Group&rsquo;s interests.</li><li>
Ensure that all credit approvals meet overall policy guidelines and QCB regulations and to stipulate terms and conditions to mitigate the credit risk borne/ faced by the Group.</li><li>
Work towards improving overall Group credit portfolio by instilling credit risk best practices.</li><li>
Address/ facilitate correction of any weaknesses identified during assessments, audits, or examinations.</li><li>
Coordinate activities with business units to ensure the timely processing of customer credit requests within established TATs.</li></ul>
Continuous Improvement:<ul><li>
Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</li><li>
Identify and encourage people to adopt practices better than the industry standard.</li><li>
Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</li><li>
Encourage, solicit and reward innovative ideas even in day-to-day issues.</li></ul>
D-Learning &amp; Knowledge<ul><li>
Possess an understanding of business processes and controls in all related credit/ operational areas.</li><li>
Maintain an understanding of all pertinent regulations as well as best practices pertaining to the overall credit operations.</li><li>
Support in risk management training across all business areas within the Group.</li><li>
Proactively identify areas for professional development of self and undertake development activities.</li><li>
Seek out opportunities to remain current with all developments in professional field.</li><li>
Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</li><li>
Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</li><li>
Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</li></ul>
E-Legal, Regulatory, and Risk Framework Responsibilities<ul><li>
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</li><li>
Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</li><li>
Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>
Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</li><li>
Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>
Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>
Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul>
F-Other<ul><li>
Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>
Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</li><li>
Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</li><li>
All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Education and Experience Requirements</h5>
</div><div><ul><li>University graduate (Bachelor&rsquo;s degree) preferably with a Major in Finance, Banking, Economics, Mathematics, or Business Administration (related field of study), Masters preferred.</li><li>
Professional certification such as PRM, CPA, CFA is preferred.</li><li>
Sound typically a Minimum of 8 years&rsquo; experience in a major bank of which at least 2 years in bank in a supervisory capacity in risk function.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Note: you will be required to attach the following:</h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of your Passport
</li></ul><ul><li>Copy of Education Certificate</li></ul></div></div></div></div></div><div></div>

Senior Manager - Credit Risk

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

Amentum

<div>
 
 Essential Responsibilities:
 
 
 
 The designee is responsible for guiding and assisting host nation in the overall the safe and orderly flow of air traffic within their designated airspace. This designee maintains situational awareness of the overall flow of air traffic operations at the facility assigned and is responsible for all ATC facility operations and services during their shift. Rules of separation must be applied to achieve the required separation as outlined in FAA manuals and orders. The designee coordinates with various controllers and personnel to relay information which pertains to the aircraft and in the interest of safety of flight including emergency information. The designee will be familiar with radar or control tower operations and apply the required separation of aircraft. The individual is responsible for vehicles and personnel operating on the airfield- when operating in a control tower environment.
 
 
 Along with controlling aircraft the designee must be able to process flight plans and supervise approach, departure, and arrival procedures. The designee will have a full working knowledge of control tower operations and flight planning and a fundamental knowledge of RADAR/Manual approach control operations when operating in a control tower. The designee will have a full working knowledge of RADAR/Manual approach control operations and flight planning and a fundamental knowledge of control tower operations when operating from a radar facility.
 
 
 
 Minimum Position Knowledge, Skills, and Abilities Required:
 
 
 
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 Graduate of an approved DoD or FAA ATC course.
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 Eight (8) years of experience, one (1) year of experience must be from performing in a like type facility. Knowledge of ATC rules, regulations, and techniques; control tower and approach control operations. Tower controllers shall hold one of the following tower certifications: FAA Control Tower Operator (CTO) certificate, FAA or AOV Credential with Tower rating, or equivalent. Radar controllers shall hold one of the following radar certifications: Air Traffic Control Specialist (ATCS) certificate, FAA or AOV Credential with Radar rating, FAA or DoD training records, or equivalent.
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 Ability to obtain and maintain FAA Class II Medical Certificate
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 Ability to obtain and maintain a US CENTCOM Medical Exam
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 Must have or be able to obtain/maintain a US Government Secret Security Clearance. NOTE: US Citizenship is required to obtain a Secret Clearance.
 
 
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 Compensation Details:
 
 
 
 $115,000
 
 
 The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
 
 
 
 Benefits Overview:
 
 
 
 Our health and welfare benefits are designed to support you and your priorities. Offerings include:
 
 
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 Health, dental, and vision insurance
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 Paid time off and holidays
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 Retirement benefits (including 401(k) matching)
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 Educational reimbursement
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 Parental leave
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 Employee stock purchase plan
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 Tax-saving options
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 Disability and life insurance
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 Pet insurance
 
 
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 Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
 
 
 
 
 Original Posting:
 
 
 
 04/01/2026 - Until Filled
 
 
 Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
 
 
 Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
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ATC Specialist, Liaison - CIC

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