business development manager Jobs in Istanbul

business development manager

it business analyst

key account manager

corporate sales manager

customer success manager Jobs in Istanbul

customer success manager

b2b key account manager

Samsung Electronics

<div>
 
 
 AV B2B Key Account Manager
 
 
 
 
 
 
 
 Objectives
 
 
 
 
 
 <ul>
 <li>
 Managing accounts for long-term success and developing new sales opportunities
 </li>
 <li>
 Building and maintaining strong relationships with clients, understanding their business needs and ensuring their satisfaction with products &amp; services
 </li>
 <li>
 Customer &amp; Partner oriented attitude is essential to succeed in this role
 </li>
 <li>
 Anticipating key account changes and improvements
 </li>
 <li>
 Manage communications between key customers and Samsung internal teams
 </li>
 <li>
 Understanding customer needs and identifying new business opportunities
 </li>
 <li>
 Resolve customer issues and complaints
 </li>
 <li>
 Analyse customer data to provide relationship management
 </li>
 <li>
 Covering all customer, expanding relationships and bringing in new customers
 </li>
 <li>
 Developing and maintaining excellent knowledge on Samsung audio visual products. Understanding of our business, offerings, competitors and industry
 </li>
 <li>
 Coordination of Supply Chain Management &amp; Demand Planning for all customer needs and deliverables according to proposed timelines.
 </li>
 <li>
 Developing and implementing strategic plans to manage and grow accounts.
 </li>
 <li>
 Producing and presenting reports on account progress, goals, and weekly/monthly/ quarterly revenue numbers &amp; share with the management
 </li>
 <li>
 Collaborating with the product teams to maximize profit by up-sell and cross-sell activities
 </li>
 </ul>
 
 
 
 
 
 Skills and Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor Degree level
 </li>
 <li>
 Sales professional with minimum 6 years of proven successful experience
 </li>
 <li>
 Strong financial/commercial understanding together with ability to interpret and manage P&amp;L
 </li>
 <li>
 High proficiency in spoken and written English
 </li>
 <li>
 Proven key accounts management skills
 </li>
 <li>
 Proven influencing and negotiation skills
 </li>
 <li>
 Self-motivated and able to work independently
 </li>
 <li>
 Ability to build and sustain relationships at all levels (internal &amp; external)
 </li>
 <li>
 Proficiency in Microsoft Office and CRM platforms.
 </li>
 <li>
 Highly organized and solution-oriented.
 </li>
 <li>
 Self-starter and able to work efficiently under pressure.
 </li>
 <li>
 Strong numeracy skills
 </li>
 <li>
 Strong verbal, written and presentation skills
 </li>
 <li>
 Able to work within deadlines
 </li>
 <li>
 Comfortable working in a fast-paced environment
 </li>
 </ul>
 
 
</div>

B2B Key Account Manager

Optimum7

<div>Paid Search Specialist

Pay Per Click Specialist

Location: Remote, TR 
Zen Media is the go-to B2B marketing and PR agency helping enterprise software, healthcare technology, professional services, and manufacturing brands stand out in competitive markets. By combining strategic content, leveraged media relations, and social amplification, we help clients influence discerning buyers, shorten sales cycles, and drive measurable ROI. Our work has been featured in leading publications such as Forbes, Fast Company, Ad Age, and The Wall Street Journal. 
Role Overview

We are seeking a PPC Specialist to plan, manage, and optimize paid media campaigns across Google Ads, Meta Ads, and other digital platforms. This role requires someone with ROI-focused thinking, strong reporting skills, and the adaptability to thrive in fast-moving digital environments. The ideal candidate is analytical yet creative, passionate about testing and optimizing campaigns that generate qualified leads, increase brand visibility, and deliver clear ROI for B2B clients. 
Key Responsibilities
<ul>
<li>Plan, launch, and manage ROI-driven PPC campaigns across Google Ads, Meta Ads, and LinkedIn platforms. 
</li>
<li>Optimize campaigns for lead generation, brand awareness, and conversion goals aligned with B2B client strategies. 
</li>
<li>Monitor key metrics (CTR, CPC, ROAS, conversion rates) and deliver clear, actionable performance reports. 
</li>
<li>Implement and manage Google Tag Manager (GTM) for conversion tracking and event setup. 
</li>
<li>Conduct keyword research, audience segmentation, and competitive analysis for precision targeting. 
</li>
<li>Test and refine ad copy, creative, bidding strategies, and targeting to improve performance. 
</li>
<li>Collaborate with account managers, content strategists, and creative teams to align PPC campaigns with broader B2B marketing and PR initiatives. 
</li>
<li>Stay current with industry trends, algorithm updates, and emerging platforms to maintain a competitive advantage.</li></ul> 


Qualifications
<ul>
<li>Fluency in English (written and spoken) at a professional level with excellent communication skills. 
</li>
<li>ROI-focused mindset with a proven ability to deliver measurable business results through PPC. 
</li>
<li>2&ndash;4 years of hands-on experience managing Google Ads and Meta Ads campaigns. 
</li>
<li>Strong reporting and data analysis skills, with experience turning performance metrics into insights. 
</li>
<li>Proficiency with Google Tag Manager (GTM) for tracking, events, and conversion optimization. 
</li>
<li>Quick learner, adaptive, and proactive in testing, experimenting, and scaling campaigns.</li> 
</ul>
It&rsquo;s a plus if you have:
<ul>
<li>Experience managing campaigns on LinkedIn Ads, TikTok Ads, or other emerging B2B ad platforms. 
</li>
<li>Google Ads or Meta Ads certifications. 
</li>
<li>Familiarity with Google Analytics 4 (GA4) and advanced attribution models. 
</li>
<li>Background in B2B marketing campaigns with long sales cycles and complex buyer journeys.</li> 
</ul>
What&rsquo;s Your Next Step?

If you are a data-driven marketer who thrives on turning clicks into measurable results, we&rsquo;d love to hear from you. At Zen Media, you&rsquo;ll work with forward-thinking B2B brands, contribute to high-visibility campaigns, and play a direct role in accelerating client growth and ROI. 
Still Unsure?

If you'd like to learn more about Zen Media before making your decision, we invite you to check out the links below:
<ul>
<li>Visit our website: https://zenmedia.com/ 
</li>
<li>Follow us on LinkedIn: https://www.linkedin.com/company/wearezenmedia</li></ul></div>

Paid Search Specialist/Pay Per Click Specialist

Nilfisk

<div>
 GLOBAL OEM &amp; KEY ACCOUNT MANAGER IVS (Industrial Vacuum Solutions)
 
 
 We are looking for an ambitious Global OEM &amp; Key Account Manager for the Industrial Vacuum Solutions (IVS) Division of Nilfisk.
 
 
 
 This Role In Summary
 
 
 
 The role is split in two parts: the Global OEM Manager as well as the Global Key Account Manager for the IVS Business.
 
 
 
 As a Global OEM Manager
 
 you will be both a &ldquo;harvester&rdquo; and a &ldquo;farmer&rdquo; as your role will be on one hand to be supporting the existing OEM Business from the Commercial Center of Excellence in Italy (Zocca-MO), as well as hunting for new Global opportunities within OEMs.
 
 
 In this role you will be:
 
 
 <ul>
 <li>
 The liaison between Key OEM customers&rsquo; Technical Team and key decision makers and the R&amp;D and production facility in Italy (Zocca).
 </li>
 <li>
 The direct link and sparring partner between the Local Sales Companies OEM Managers and the Center of Excellence in Italy (Global Product Managers, Application Managers, R&amp;D and Operations etc.)
 </li>
 <li>
 Enlarging the business within existing and future OEM customers from a more localized business to a true Global Business, tapping into our Global Sales Companies network
 
 
 </li>
 </ul>
 
 As a Global Key Account Manager
 
 you will be supporting our Sales Teams in helping finding the right customized solution within the Industrial Vacuum Solutions, whether this is a mobile vacuum cleaner or a centralized vacuum system. You will do this with full support from our Competence Center based in Italy.
 
 
 Your responsibilities will include:
 
 
 <ul>
 <li>
 Manage the day-by-day business of major OEM Accounts
 </li>
 <li>
 Network with major OEM Key Accounts to identify and address specific needs and enlarge the business potential both with new product offerings and same products in new markets
 </li>
 <li>
 Develop and maintain relationships with OEM customers&rsquo; decision makers to ensure long-term success
 </li>
 <li>
 Support and contribute to the overall Company targets and strategy for OEMs
 </li>
 <li>
 Provide excellent internal and external communication
 </li>
 <li>
 Act as the liaison between Global OEM customers and internal teams (R&amp;D, Product Management etc.) ensuring clients&rsquo; requirements are met
 </li>
 <li>
 Support the increase of business volume with major Global Key Accounts within mainly the food and pharma business segments
 </li>
 <li>
 Liaise with Local Sales and Global and Local Marketing departments to set and implement strategies for new products and international contracts
 
 
 </li>
 </ul>
 The Global OEM &amp; Key Account Manager will be located in our
 
 Istanbul Office
 
 and will report to the Senior Sales Manager.
 
 
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Minimum 5 years of experience in similar role, with professional experience in durable goods and highly technical products within the B2B environment within Industrial Manufacturing companies
 </li>
 <li>
 Strong sales related background
 </li>
 <li>
 Customer oriented attitude
 </li>
 <li>
 Fluency in English is a must, other languages preferred
 </li>
 <li>
 Data focused approach
 </li>
 <li>
 Sales metric and marketing intelligence professional
 </li>
 <li>
 Willingness to travel
 
 
 </li>
 </ul>
 
 Preferred Skills And Experiences
 
 
 
 <ul>
 <li>
 Sales experience with OEM customers and industrial customers
 </li>
 <li>
 A Technical Background
 </li>
 <li>
 Excellent stakeholder management and presentation skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Work in a well structured and consolidated team.
 </li>
 <li>
 International environment and global career opportunities.
 </li>
 <li>
 Opportunity to have a great impact on company development.
 </li>
 <li>
 Great team spirit and atmosphere.
 
 
 </li>
 </ul>
 
 Let&rsquo;s create a cleaner future together
 
 
 
 Cleaning has emerged as a key contributor to health and safety, sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box, bringing your inspiring ideas to life, sharing the results, and learning from your setbacks. We believe that diversity is our greatest strength &ndash; as we achieve the best results from a wide variety of views and approaches. At Nilfisk, you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
 
 
 Are you ready to make a change for
 
 a cleaner future
 
 ?
 
 
 We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
 
 
 
 Job applicant FAQ
 
 
 
 Do you have questions regarding the recruitment process or alike? Please visit our FAQ for job applicants.
</div>

Sales Area Manager - IVS

Delivery Hero

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
We are looking for a strategic leader to head our Strategic Account Management team. This role will lead a large senior team, elevate customer relationships, and play a pivotal role in achieving our growth ambitions in the Turkish market.
This position is responsible for managing long-term relationships with our key business partners, driving revenue growth, and implementing industry best practices. We are seeking a leader with strategic thinking, strong commercial acumen, and strong people management skills in a fast-growing and dynamic e-commerce environment.
Responsibilities<ul><li>
Team Leadership &amp; Development: Lead, coach, and mentor a large Strategic Account Management team, driving performance excellence and long-term client success. Develop and empower managers and team leaders through structured guidance, coaching, and professional growth opportunities to foster a high-performance, collaborative culture.</li><li>
Strategic Account Management: Oversee the strategic management of key business partner relationships, ensuring long-term collaboration and sustainable growth through Joint Business Plans (JBPs). Lead executive-level business reviews with top partners to align on strategic priorities, set measurable goals, and drive mutual business success. Connecting brand needs with our marketing campaigns, leveraging partnerships to jointly grow the businesses of both Yemeksepeti &amp; our partners. Building long lasting relationships and partnerships vs mostly centered around upsells.</li><li>
Business Development &amp; Growth: Develop data-driven strategies to ensure the team meets its revenue growth, upsell, and cross-sell targets. Analyze market trends to identify new business opportunities and define actions to accelerate growth.</li><li>
Operational Excellence: Supervise team performance metrics and ensure compliance with operational standards. Optimize internal processes and workflows to increase efficiency and maintain the highest quality of service.</li><li>
Commercial Negotiation: Conduct high-level negotiations on large-scale commercial agreements, commission rates, and promotional opportunities. Develop strategies to maximize profitability for both partners and the company.</li><li>
Cross-Functional Collaboration: Work closely with other departments, including Logistics, Marketing, Sales, Finance, and Operations, to manage large-scale projects and ensure alignment with company goals.</li></ul> 

Qualifications 
<ul><li>
10+ years of proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&amp;B, or FMCG sectors.</li><li>
5+ years of experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders.Bachelor&rsquo;s degree in Business Administration, Marketing, Economics, or a related field. Master&rsquo;s degree is a plus.</li><li>
Proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&amp;B, or FMCG sectors.</li><li>
Experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders is a plus.</li><li>
Strong commercial negotiation, stakeholder management, and crisis resolution skills.</li><li>
Analytical mindset with the ability to interpret data, identify opportunities, and drive strategic decisions.</li><li>
Excellent verbal and written communication and presentation skills.</li><li>
Adaptability, resilience, and a hands-on approach in a fast-paced environment.</li><li>
Proficient in English.</li></ul>
Key Competencies<ul><li>
Leadership &amp; People Management</li><li>
Strategic Thinking &amp; Business Planning</li><li>
Client Relationship Building</li><li>
Revenue Growth &amp; Profitability</li><li>
Commercial Negotiation</li><li>
Stakeholder &amp; Project Management</li><li>
Data Analytics &amp; Problem Solving</li><li>
Change Management &amp; Critical Thinking</li></ul> 

Additional Information 
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li><li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!</li></ul><div></div>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

Head of Strategic Account Management

Yemeksepeti

<div>
 Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 We are looking for a strategic leader to head our Strategic Account Management team. This role will lead a large senior team, elevate customer relationships, and play a pivotal role in achieving our growth ambitions in the Turkish market.
 
 
 This position is responsible for managing long-term relationships with our key business partners, driving revenue growth, and implementing industry best practices. We are seeking a leader with strategic thinking, strong commercial acumen, and strong people management skills in a fast-growing and dynamic e-commerce environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Team Leadership &amp; Development: Lead, coach, and mentor a large Strategic Account Management team, driving performance excellence and long-term client success. Develop and empower managers and team leaders through structured guidance, coaching, and professional growth opportunities to foster a high-performance, collaborative culture.
 </li>
 <li>
 Strategic Account Management: Oversee the strategic management of key business partner relationships, ensuring long-term collaboration and sustainable growth through Joint Business Plans (JBPs). Lead executive-level business reviews with top partners to align on strategic priorities, set measurable goals, and drive mutual business success. Connecting brand needs with our marketing campaigns, leveraging partnerships to jointly grow the businesses of both Yemeksepeti &amp; our partners. Building long lasting relationships and partnerships vs mostly centered around upsells.
 </li>
 <li>
 Business Development &amp; Growth: Develop data-driven strategies to ensure the team meets its revenue growth, upsell, and cross-sell targets. Analyze market trends to identify new business opportunities and define actions to accelerate growth.
 </li>
 <li>
 Operational Excellence: Supervise team performance metrics and ensure compliance with operational standards. Optimize internal processes and workflows to increase efficiency and maintain the highest quality of service.
 </li>
 <li>
 Commercial Negotiation: Conduct high-level negotiations on large-scale commercial agreements, commission rates, and promotional opportunities. Develop strategies to maximize profitability for both partners and the company.
 </li>
 <li>
 Cross-Functional Collaboration: Work closely with other departments, including Logistics, Marketing, Sales, Finance, and Operations, to manage large-scale projects and ensure alignment with company goals.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 10+ years of proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&amp;B, or FMCG sectors.
 </li>
 <li>
 5+ years of experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders.Bachelor&rsquo;s degree in Business Administration, Marketing, Economics, or a related field. Master&rsquo;s degree is a plus.
 </li>
 <li>
 Proven experience in Account Management, Key Account Management, or B2B Sales, preferably in e-commerce, F&amp;B, or FMCG sectors.
 </li>
 <li>
 Experience managing a large, multi-layered team. A track record of successfully leading teams of 25+ people and managing team leaders is a plus.
 </li>
 <li>
 Strong commercial negotiation, stakeholder management, and crisis resolution skills.
 </li>
 <li>
 Analytical mindset with the ability to interpret data, identify opportunities, and drive strategic decisions.
 </li>
 <li>
 Excellent verbal and written communication and presentation skills.
 </li>
 <li>
 Adaptability, resilience, and a hands-on approach in a fast-paced environment.
 </li>
 <li>
 Proficient in English.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Leadership &amp; People Management
 </li>
 <li>
 Strategic Thinking &amp; Business Planning
 </li>
 <li>
 Client Relationship Building
 </li>
 <li>
 Revenue Growth &amp; Profitability
 </li>
 <li>
 Commercial Negotiation
 </li>
 <li>
 Stakeholder &amp; Project Management
 </li>
 <li>
 Data Analytics &amp; Problem Solving
 </li>
 <li>
 Change Management &amp; Critical Thinking
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
 </li>
 <li>
 A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
 </li>
 <li>
 Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
 </li>
 <li>
 Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
 </li>
 <li>
 A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
 </li>
 <li>
 Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
 </li>
 <li>
 A comprehensive private health insurance that will never let you down when you need it!
 </li>
 <li>
 The Yemeksepeti family! Always smiling and high communication skills!
 </li>
 <li>
 A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
 
 
 </li>
 </ul>
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
</div>

<div>Company Description 
Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
As the Account Management Manager, you will be responsible for leading and scaling our account management team in Turkey. This role focuses on building and strengthening long-term relationships with our restaurant partners, driving revenue growth through upselling and cross-selling, and ensuring the delivery of best-in-class service. You will oversee the strategic development of accounts, design data-driven growth plans, and lead a high-performing team to exceed business objectives. The role requires strong leadership, commercial acumen, and the ability to collaborate cross-functionally with multiple departments in a fast-paced environment.
Responsibilities<ul><li>
Manage and expand key relationships with restaurant partners, ensuring long-term collaboration and sustainable business growth.</li><li>
Lead, coach, and develop a team of Account Managers to achieve ambitious revenue and engagement targets.</li><li>
Conduct regular business reviews with top partners, identify upsell/cross-sell opportunities, and create tailored growth strategies.</li><li>
Negotiate commercial terms, commission rates, and promotional opportunities to maximize partner and company profitability.</li><li>
Oversee account performance metrics, ensuring compliance with operational standards and high-quality execution.</li><li>
Drive restaurant digitalization efforts (online payment solutions, optimized menus, content updates, and marketing campaigns).</li><li>
Monitor market trends and competitor activities, translating insights into actionable strategies.</li><li>
Ensure timely and high-quality execution of campaigns, promotions, and partner activations in collaboration with internal teams.</li></ul>
Collaboration<ul><li>
Act as the senior point of contact for key accounts, ensuring smooth communication and issue resolution.</li><li>
Collaborate closely with internal stakeholders including Logistics, Marketing, Sales, Finance, and Operations to deliver partner success.</li><li>
Partner with cross-functional teams to design and execute large-scale projects, ensuring alignment with company goals.</li><li>
Provide structured feedback and market insights to product and strategy teams, influencing the direction of new initiatives.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Economics, or a related field. Master&rsquo;s degree is a plus.</li><li>
6&ndash;8 years of proven experience in Account Management, Key Account Management, or B2B Sales, preferably in F&amp;B, e-commerce, FMCG, or related sectors.</li><li>
Minimum 3 years of team leadership experience, with a track record of developing high-performing teams.</li><li>
Strong commercial negotiation and stakeholder management skills.</li><li>
Analytical mindset with the ability to interpret data, identify opportunities, and drive decisions.</li><li>
Exceptional communication and presentation skills, both verbal and written.</li><li>
Proficiency in MS Office;</li><li>
Salesforce or other CRM systems is an advantage.</li><li>
Adaptability, resilience, and a hands-on approach in a dynamic, fast-paced environment.</li><li>
Proficiency in English.</li></ul>
Key Competencies<ul><li>
Leadership &amp; People Management</li><li>
Client Relationship Building &amp; Management</li><li>
Revenue Growth &amp; Profitability</li><li>
Negotiation &amp; Commercial Acumen</li><li>
Project &amp; Stakeholder Management</li><li>
Data Analytics &amp; Problem Solving</li><li>
Adaptability &amp; Critical Thinking</li></ul> 

Additional Information 
<ul><li>
A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!</li><li>
A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!</li><li>
Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!</li><li>
Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)</li><li>
A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!</li><li>
Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!</li><li>
A comprehensive private health insurance that will never let you down when you need it!</li><li>
The Yemeksepeti family! Always smiling and high communication skills!</li><li>
A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!</li></ul><div></div>
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni</div>

Manager, Account Management

<div>
 Yemeksepeti is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 As the Account Management Manager, you will be responsible for leading and scaling our account management team in Turkey. This role focuses on building and strengthening long-term relationships with our restaurant partners, driving revenue growth through upselling and cross-selling, and ensuring the delivery of best-in-class service. You will oversee the strategic development of accounts, design data-driven growth plans, and lead a high-performing team to exceed business objectives. The role requires strong leadership, commercial acumen, and the ability to collaborate cross-functionally with multiple departments in a fast-paced environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and expand key relationships with restaurant partners, ensuring long-term collaboration and sustainable business growth.
 </li>
 <li>
 Lead, coach, and develop a team of Account Managers to achieve ambitious revenue and engagement targets.
 </li>
 <li>
 Conduct regular business reviews with top partners, identify upsell/cross-sell opportunities, and create tailored growth strategies.
 </li>
 <li>
 Negotiate commercial terms, commission rates, and promotional opportunities to maximize partner and company profitability.
 </li>
 <li>
 Oversee account performance metrics, ensuring compliance with operational standards and high-quality execution.
 </li>
 <li>
 Drive restaurant digitalization efforts (online payment solutions, optimized menus, content updates, and marketing campaigns).
 </li>
 <li>
 Monitor market trends and competitor activities, translating insights into actionable strategies.
 </li>
 <li>
 Ensure timely and high-quality execution of campaigns, promotions, and partner activations in collaboration with internal teams.
 
 
 </li>
 </ul>
 
 Collaboration
 
 
 
 <ul>
 <li>
 Act as the senior point of contact for key accounts, ensuring smooth communication and issue resolution.
 </li>
 <li>
 Collaborate closely with internal stakeholders including Logistics, Marketing, Sales, Finance, and Operations to deliver partner success.
 </li>
 <li>
 Partner with cross-functional teams to design and execute large-scale projects, ensuring alignment with company goals.
 </li>
 <li>
 Provide structured feedback and market insights to product and strategy teams, influencing the direction of new initiatives.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Economics, or a related field. Master&rsquo;s degree is a plus.
 </li>
 <li>
 6&ndash;8 years of proven experience in Account Management, Key Account Management, or B2B Sales, preferably in F&amp;B, e-commerce, FMCG, or related sectors.
 </li>
 <li>
 Minimum 3 years of team leadership experience, with a track record of developing high-performing teams.
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 Strong commercial negotiation and stakeholder management skills.
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 <li>
 Analytical mindset with the ability to interpret data, identify opportunities, and drive decisions.
 </li>
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 Exceptional communication and presentation skills, both verbal and written.
 </li>
 <li>
 Proficiency in MS Office;
 </li>
 <li>
 Salesforce or other CRM systems is an advantage.
 </li>
 <li>
 Adaptability, resilience, and a hands-on approach in a dynamic, fast-paced environment.
 </li>
 <li>
 Proficiency in English.
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Leadership &amp; People Management
 </li>
 <li>
 Client Relationship Building &amp; Management
 </li>
 <li>
 Revenue Growth &amp; Profitability
 </li>
 <li>
 Negotiation &amp; Commercial Acumen
 </li>
 <li>
 Project &amp; Stakeholder Management
 </li>
 <li>
 Data Analytics &amp; Problem Solving
 </li>
 <li>
 Adaptability &amp; Critical Thinking
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 A chance to crown your career at Yemeksepeti, Turkey's largest online quick delivery platform, that has been raising future managers and industry leaders for 20 years!
 </li>
 <li>
 A working environment where employee happiness is prioritized, with a strong corporate culture, passionate colleagues working together towards the same goal, and a transparent management approach!
 </li>
 <li>
 Project opportunities that you can run together with the employees of Delivery Hero companies in 43 countries of the world and great teachings about global industry leadership!
 </li>
 <li>
 Flexible work hours so that you can plan your business and social life as you wish! (Start working at any time between 08:00 and 10:00!)
 </li>
 <li>
 A birthday leave waiting for you the next day so you can have fun and party as much as you want on your birthday!
 </li>
 <li>
 Online trainings shaped by your choices, where the opportunities you can learn and improve yourself are unlimited!
 </li>
 <li>
 A comprehensive private health insurance that will never let you down when you need it!
 </li>
 <li>
 The Yemeksepeti family! Always smiling and high communication skills!
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 <li>
 A pre-planned orientation program so that you can capture the spirit of Yemeksepeti in the best way, get to know the brand from the inside, and always feel at home. And of course, a Buddy who will always support you in your first weeks!
 
 
 </li>
 </ul>
 Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text at https://www.yemeksepeti.com/contents/kvkk-aday-aydinlatma-metni
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