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FSC Integrated Services (Pvt) Ltd.

FSC Integrated Services (Pvt.) Ltd. is looking for applications from dedicated and motivated individuals for one of the Leading Bank of Pakistan.Location: I.I Chundrigarh Road KarachiQualification: Bachelors&rsquo; Degree Holder (Must have Official Transcript or Degree)Experience: 0-1 Year of experienceAge Limit: 32 yearsJob Type: RotatingGender: Male/FemaleKey Responsibilities:Engage with customers over the phone to assist them with a wide range of banking inquiries and transactions. Provide prompt, courteous, and accurate responses to customer questions, concerns, and requests.Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Phone Banking Officer - Fresh Graduates

Riuman International

UrgentRequirements:<ul><li>Bachelor&rsquo;s degree is mandatory</li><li>Must be below 30 years of age</li><li>Strong communication and problem-solving skills</li><li>Fresh graduates are highly encouraged to apply</li><li>Location: II Chundrigar road, Karachi</li></ul>What We Offer:<ul><li>Salary: 50,000</li><li>Performance-based incentives</li><li>Growth opportunities in the banking sector</li></ul>Job Types: Full-time, FresherPay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Phone Banking Officers

Mashreq

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 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
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Relationship Officer, DBC - Balance Builder (Mashreq Global Network Pakistan)

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 - To achieve monthly KPIs assigned
 
 - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 - To ensure that all telesales activities are directed to meeting sales targets.
 
 - To ensure assigned card acquisition monthly targets are achieved
 
 - To ensure that there is no miss selling
 
 - Adherence to discipline and punctuality
 
 - Constant follow up with the customer.
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 - Monitor personal performance and align strategies to improve sales out comes.
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Relationship Officer General Processing (NTP NTB).MGN Pak - Direct Banking Center - NTP NTB.Retail Banking Group-PAKCOE

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 Job Purpose
 
 Handling end-to-end corporate client onboarding with focus on new-to-bank relationships across UAE, Mashreq&rsquo;s footprint markets, and non-presence countries including KSA. This will entail preparing high-quality credit applications, ensuring compliance with policies, strategies and regulations, identifying key risks, and implementing mitigants aligned with the bank&rsquo;s target market, credit appetite, and strategic objectives.
 
 
 Key Result Areas
 
 - Work closely with originators on new to bank transactions, including discussions with customers on funding requirements, facility structure and related terms and conditions in addition to ensuring that all necessary information required for processing a credit proposal are obtained from the customer.
 
 - Prepare high quality credit proposals with a focus on identifying major risks whether operational or financial based on thorough evaluation of the credit worthiness and debt repayment capacity.
 
 - Ensure credit application submission within acceptable turnaround time (TAT) which meets Mashreq Bank&rsquo;s internal standards and ensure maximized share of wallet.
 
 - Manage risks in line with banks risk appetite while highlighting any policy exceptions within the credit application and recommending mitigates for same.
 
 - Perform required Transaction screening and conducting independent due diligence (i.e: CBRB check, E-name, desktop search&hellip;.etc)
 
 - Establish cordial relationship with Credit risk Management and be involved along with Originators in relevant discussions to support any given transaction
 
 - Handle monthly/quarterly reports and ensure timely submissions.
 
 - Adhere to risk and compliance policies and practices within Mashreq bank, while ensuring to obtain necessary compliance approvals for risky relationships.
 
 - Review of facility documents in coordination with originators for facility execution including liaising with Legal team and obtaining required approvals.
 
 - Coordinate with operation team for limits loading and obtain required approvals in case of any exceptions
 
 - Work closely with middle office and compliance to ensure smooth account opening experience.
 
 - Review of the department&rsquo;s booked transactions during the quarterly risk and control assessment process to ensure alignment with the credit policy and approved strategies.
 
 
 
 Knowledge, Skills and Experience
 
 - Bachelor degree in Finance or Accounting with strong GPA.
 
 - Master degree in Finance or Business Administration is a plus.
 
 - Minimum of 6-7 years of Credit risk management or Corporate banking experience with a regional or multinational bank.
 
 - Completion of relevant bank credit program or professional certification in risk management.
 
 - Strong ability to read and interpret financial data with knowledge of credit risk and financial analysis
 
 - Good understanding of Central bank regulations, AML and Fraud policies
 
 - Good knowledge of banking products and understanding bank operations.
 
 - Excellent communication, presentation and writing skills
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Manager Credit Relationship- Credit Management and Control Unit, COBD

Halan Microfinance Bank

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 Call Center Officer
 
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a customer-focused Call Center Officer to handle inbound and outbound calls, resolve customer queries, and provide accurate information about the Bank&rsquo;s products and services while ensuring high service standards and compliance with policies.
 
 
 
 
 
 
 Eligibility Criteria:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (minimum)
 </li>
 <li>
 1&ndash;3 years of call center or customer service experience (banking/financial services preferred)
 </li>
 <li>
 Fresh candidates with strong communication skills may also apply
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner
 </li>
 <li>
 Respond to customer inquiries related to accounts, cards, digital channels, and banking services
 </li>
 <li>
 Resolve complaints and escalate complex issues to relevant departments
 </li>
 <li>
 Provide accurate information on products, charges, and processes
 </li>
 <li>
 Record customer interactions in the system and maintain proper documentation
 </li>
 <li>
 Meet service quality standards and turnaround time (TAT) requirements
 </li>
 <li>
 Follow regulatory guidelines, data confidentiality, and call handling procedures
 </li>
 <li>
 Support cross-selling of bank products where appropriate
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong verbal communication and listening skills
 </li>
 <li>
 Customer handling and problem-solving ability
 </li>
 <li>
 Basic computer and MS Office proficiency
 </li>
 <li>
 Ability to work in shifts
 </li>
 </ul>
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Call Center Officer

Fifth Third Bank

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 Make banking a Fifth Third better&reg;
 
 
 
 We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
 
 
 
 General Function
 
 
 
 The Personal Banker I position will provide an exceptional customer experience by cultivating, maintaining, and enhancing long lasting relationships with existing and prospective customers. This position is responsible for processing teller transactions as well as working as a member of the platform staff. Helping customers to understand and address their financial needs, the banker will provide solutions that span across the customer's lifecycle by utilizing our consultative sales and service process.
 
 
 Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
 
 
 
 Essential Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Create a memorable customer experience by cultivating, maintaining, and enhancing relationships in a assigned book of business through proactive outreach efforts in person, over the phone, or other channels as appropriate
 </li>
 <li>
 Use of a consultative approach with current or prospective customers to uncover and identify their needs while tailoring recommendations/solutions/advice
 </li>
 <li>
 Maintain working knowledge of products, services, and processes offered
 </li>
 <li>
 Work collaboratively with internal partners to ensure customer's needs are met and all problems are resolved
 </li>
 <li>
 Analyze customer credit data and other related financial information to ensure customers are in the appropriate solutions that align with their needs
 </li>
 <li>
 Provide customer support needed reinforcing the value of current and new technology
 </li>
 <li>
 Process teller transactions and adhere to balancing guidelines
 </li>
 <li>
 Follow the Bancorp Code of Business Conduct and Ethics and other related policies, modeling the ethical behavior expected from every employee within the Bancorp
 </li>
 <li>
 Other duties as assigned
 
 
 
 </li>
 </ul>
 
 Minimum Knowledge, Skills And Abilities Required
 
 
 
 <ul>
 <li>
 High School Diploma/GED and 6 months customer service experience, or college degree or equivalent military experience.
 </li>
 <li>
 Demonstrated ability to develop comfort level with both new household acquisitions and deepening customer relationships.
 </li>
 <li>
 Ability to professionally represent Fifth Third Bank in verbal and written communication.
 </li>
 <li>
 Exhibits business acumen.
 </li>
 <li>
 Demonstrated ability in making sound decisions.
 </li>
 <li>
 This position requires SAFE Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Normal office environment.
 </li>
 <li>
 Extending viewing of computer screens.
 
 
 
 </li>
 </ul>
 Personal Banker II-The Colony
 
 
 At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
 
 
 The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
 
 
 Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
 
 
 LOCATION -- The Colony, Texas 75056
 
 
 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes &ndash; no matter how they are submitted &ndash; will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
 
 
 Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
 
 
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Personal Banker II-The Colony

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