customer service representative Jobs in Dubai

customer service representative

telecaller

telephone operator

telesales representative

customer success manager

bilingual customer service

KG Arts

We are looking for a customer-focused and bilingual Arabic Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries, and providing excellent service in both Arabic and English.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chats in Arabic and English.</li><li>Assist customers with product or service information, complaints, and requests.</li><li>Resolve issues promptly and ensure customer satisfaction.</li><li>Accurately record and update customer information in the system.</li><li>Coordinate with other departments to follow up on pending cases.</li><li>Provide after-sales support and maintain strong customer relationships.</li><li>Adhere to company policies and service standards.</li></ul>Qualifications &amp; Skills:<ul><li>Proficiency in Arabic and English (written and spoken).</li><li>Previous experience in customer service or a related field preferred.</li><li>Strong communication and problem-solving skills.</li><li>Ability to remain calm and professional under pressure.</li><li>Good computer skills</li><li>Team player with a positive attitude.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Arabic Customer Service Representative

FRIENDS VACATION HOMES RENTAL LLC

We are seeking a dynamic and customer-focused French Customer Service Assistant to join our growing car rental team. The ideal candidate will be responsible for assisting customers with their rental needs, ensuring excellent service delivery, and contributing to the overall customer experience. Fluency in French, Arabic, and English is essential to effectively communicate with our diverse clientele.Key Responsibilities:<ul><li>Greet and assist customers with vehicle rentals, providing information about available options, prices, and services.</li><li>Handle customer inquiries, concerns, and complaints in a courteous, professional, and timely manner.</li><li>Process rental transactions, including reservation bookings, rental agreements, and returns.</li><li>Ensure accurate documentation and proper completion of rental agreements.</li><li>Maintain knowledge of the company's rental fleet, policies, and promotions to provide informed recommendations.</li><li>Assist customers with vehicle inspections and ensure the proper condition of rental vehicles.</li><li>Resolve customer issues, handling difficult situations with patience and diplomacy.</li><li>Work collaboratively with team members to meet customer satisfaction targets and operational goals.</li><li>Assist with general office duties as needed, such as maintaining rental records and inventory.</li></ul>Required Skills and Qualifications:<ul><li>Excellent communication skills in French, Arabic, and English (both spoken and written).</li><li>Strong sales and customer service skills with a friendly, approachable demeanor.</li><li>Ability to handle high-pressure situations and maintain patience when dealing with challenging customers.</li><li>Proven problem-solving skills and a proactive attitude toward addressing customer needs.</li><li>Prior experience in customer service or sales, preferably within the car rental or hospitality industry.</li><li>Attention to detail and organizational skills.</li><li>Ability to work flexible hours, including weekends and holidays if required.</li></ul>What We Offer:<ul><li>Salary AED 2500 + Comissions</li><li>Opportunity for career growth and development within a dynamic company.</li><li>A friendly and supportive work environment.</li></ul>Job Type: Full-timePay: Up to AED3,000.00 per monthLanguage:<ul><li>French (Required)</li><li>Arabic (Required)</li><li>English (Required)</li></ul>

French Speaking Customer Service Representative

Anatomi Fashion

Qualifications<ul><li>Previous experience in customer service, preferably in the in UAE</li><li>Strong communication and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Proven track record of meeting or exceeding sales targets</li><li>Ability to build and maintain strong relationships with clients</li><li>Good organizational and time management skills</li></ul>Duties and responsibilities<ul><li>-Establish, develop and maintain positive business and customer relationships.</li><li>-Expedite the resolution of customer problems and complaints to maximize satisfaction.</li><li>-Achieve agreed-upon sales targets and outcomes within schedule.</li><li>-Coordinate sales efforts with team members and other departments.</li><li>-Answer customer inquiries about product availability, pricing, delivery schedules, and specifications.</li><li>-Provide accurate and up-to-date information on product features and benefits.</li><li>-Assists customers with order modifications, returns, and account management.</li><li>-Resolve customer concerns and complaints in a professional and timely manner.</li><li>-Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>-Keep abreast of best practices and promotional trends</li></ul>Job Type: Full-timeJob Type: Full-timePay: AED3,400.00 - AED3,500.00 per month

Arabic Customer Service (Female)

CREDITCARE CREDIT MANAGEMENT LLC

We need only customer service girls Tagalog language Speaking As a Debt Management Executive with Experience Communications, you'll be responsible for reaching out to customers over the phone and helping them with their debt management needs. You'll use your excellent communication skills to explain our services, assist with debt restructuring, and guide customers towards finding the best solutions for their financial situations. It's a rewarding role where you get to make a positive impact on people's lives! A telesales is a company representative that contacts the existing or potential prospects with the intention of closing a sale. Given the nature of their job, they ought to have excellent communication skills and the ability to inform and pursue the potential prospect.Requirements -&middot; Proven experience as telesales representative or other sales&middot; Proven track record of successfully meeting sales quota preferably over the phone&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaints&middot; Excellent phone and presentation skillsJob Role:&middot; Contacting potential or existing customers to inform them about the product or service.&middot; Closing sales deals over the phone and maintaining good customer relationships.&middot; Gathering data &amp; generating leads.&middot; Capable of achieving the monthly target.&middot; Willing to go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales.&middot; Keeping records of calls and sales and noting helpful information.&middot; Manifesting excellent communication and presentation skills.&middot; Exhibiting confidence in presenting the products over the phone and maintaining customer relationships&middot; Addressing the queries about the services of the company and tactfully resolving the same.Kindly note : Only candidates who fit the criteria above &amp; hold similar experience will be contacted.Job Types: Full-time, Permanent, FresherPay: Up to AED3,000.00 per monthJob Types: Full-time, Permanent, FresherPay: AED3,000.00 - AED3,500.00 per month

Female Tagalog language speaking for Customer Service Sales

Success Factor LLC - FZ

We are looking for Customer Service Agent / Tele Sales having 1 &ndash; 3 years of experience preferably Female with Tagalog/Arabic/English langauge skills with a background in BPO or call center environments. In this client-facing role, you will be the first point of contact for individuals seeking babysitting, nanny, and housekeeping services. You will handle inquiries, promote our services, manage scheduling, and ensure exceptional support through phone and chatbot communications.Key Responsibilities:<ul><li>Provide professional customer service via phone and chatbot</li><li>Promote and sell services using effective tele-sales techniques</li><li>Manage and update online calendars and scheduling systems</li><li>Address customer questions, concerns, and complaints promptly</li><li>Maintain accurate logs of client interactions and sales performance</li><li>Achieve and exceed sales and service KPIs</li></ul>Qualifications:<ul><li>High school diploma or equivalent</li><li>Minimum 2 years of experience in Customer Service, Tele-Sales, or BPO/Call Center roles</li><li>Excellent communication skills in Tagalog and English (spoken and written)</li><li>Comfortable with using CRM systems, communication tools, and scheduling software</li><li>Self-motivated, target-driven, and able to work independently</li><li>Female candidates preferred (due to the nature of the role and clientele)</li></ul>What We Offer:<ul><li>Competitive base salary</li><li>Attractive commission structure</li><li>Opportunities for growth and career development</li><li>Supportive, fast-paced, and friendly team environment</li></ul>Interview &amp; Application Details:Interview Period: Shortlisted candidates will be contacted between 17 Sep - 20 Sep 2025 for in-person interviews at our Business Bay, Dubai office.Required Documents:<ul><li>Updated CV</li><li>Emirates ID copy</li><li>Visa copy</li></ul>You may also WhatsApp your CV and documents to: +971 4 269 4990Experience Requirements:<ul><li>Tele-Sales: Minimum 2 years (Required)</li><li>Customer Service: Minimum 2 years (Required)</li></ul>Ready to be the voice of our trusted domestic services? Join a team that values communication, service, and customer satisfaction!Job Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthExperience:<ul><li>Tele sales: 2 years (Required)</li><li>Customer Service: 2 years (Required)</li><li>BPO/Call centre: 2 years (Required)</li></ul>

Customer Service with Tele sales / BPO exp - Tagalog Speaker

Trenix Technology LLC

Job Overview:We are looking for the Customer Care Executive (Spanish Speaker) will be responsible for providing excellent customer service and support to our clients or bloggers. This role involves handling customer or blogger inquiries, resolving issues, and ensuring customer or blogger satisfaction. The ideal candidate will possess strong communication skills, a customer or blogger-oriented attitude, and the ability to work in a fast-paced environment.Responsibilities&middot; Respond to customer or blogger inquiries via phone, email, or chat in a professional and timely manner.&middot; Resolve customer or blogger issues and complaints effectively and efficiently.&middot; Provide accurate information about products and services to customers or bloggers.&middot; Maintain customer or blogger records and update account information as necessary.&middot; Escalate complex customer or blogger issues to higher management when necessary.&middot; Achieve and maintain a high level of customer or blogger satisfaction.&middot; Participate in training sessions to improve product knowledge and customer service skills.&middot; Adhere to company policies and procedures while interacting with customers or bloggers.Job Types: Full-time, PermanentPay: AED5,000.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Are you currently in Dubai? If yes, do you have a UAE Pass ID? </li></ul>Education:<ul><li>Diploma (Required)</li></ul>Experience:<ul><li>3years: 1 year (Required)</li></ul>Language:<ul><li>English &amp; Spanish (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Care Executive (Spanish Speaker)

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25146710
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 Al Maha a Luxury Collection Desert Resort &amp; Spa Dubai, Dubai Desert Conservation Reserve, Dubai, United Arab Emirates, United Arab Emirates, 118887VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 POSITION PURPOSE
 
 
 
 Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.
 
 
 Takes and distributes messages for guests, provides information on guest services, and answers inquiries about public hotel events. Provides a paging service for hotel guests and employees. Process guest wake-up calls.
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Answers incoming calls.
 </li>
 <li>
 Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
 </li>
 <li>
 Places outgoing calls.
 </li>
 <li>
 Receives messages and deliver the same in timely and efficient manner.
 </li>
 <li>
 Logs all service requests, defects, incidents in GXP
 </li>
 <li>
 Provides information about hotel services to guests.
 </li>
 <li>
 Understand the telephone operator board or PBX switchboard operations.
 </li>
 <li>
 Knows what action to take when an emergency call is required.
 </li>
 <li>
 Monitors automated systems including CCTV when engineering and maintenance department is closed.
 </li>
 <li>
 Ensure room service orders are taken efficiently and accurately to be delivered as requested on time.
 </li>
 <li>
 Assists in reporting telephone equipment or service complaints and problems.
 </li>
 <li>
 Trains or assists with training new telephone operators in performance of job duties.
 </li>
 <li>
 To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
 </li>
 <li>
 Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.
 </li>
 <li>
 Must be polite and courteous while answering the phone.
 </li>
 <li>
 Keep records of calls placed and received by all departments and recording the call charges.
 </li>
 <li>
 Update all necessary information on the PMS /Opera.
 </li>
 <li>
 Upload all registered guests in house in CID (Criminal Investigation Department) system.
 
 
 </li>
 </ul>
 
 Minimum Knowledge/Experience/Training/Qualifications
 
 
 
 Qualifications: High school diploma or higher
 
 
 Specialized Knowledge: Hotel Property Management System (Opera)/ Starguest and MS
 
 
 Office
 
 
 Experience: At least 2 years working experience in a position
 
 
 relevant to the Front Office procedures from 5* hotels
 
 
 and resorts. Experience in working in remote locations is
 
 
 a strong asset.
 
 
 Individual Experience: The candidates should have one or more of the following
 
 
 
 Abilities/experiences/traits.
 
 
 
 <ul>
 <li>
 Fluency in English plus one additional language.
 </li>
 <li>
 Energetic and takes initiative. Is pro-active and persistent in
 
 
 </li>
 </ul>
 Pursuing and completing tasks. Strives to exceed expectations and goals.
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

At Your Service (Arabic Speaking)

Explore 4207+ Bilingual customer service in Dubai this September. Find roles across top companies and apply now to boost your career.