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customer success specialist Jobs in Karachi

customer success specialist

business manager

billing specialist

MindEngage

Key Responsibilities<ul><li>Submit, track, and follow up on medical claims with insurance providers</li><li>Verify patient insurance eligibility, coverage, and benefits</li><li>Review, investigate, and resolve denied or rejected claims</li><li>Process payment postings and reconcile billing records accurately</li><li>Perform Accounts Receivable (AR) follow-up to ensure timely collections</li><li>Communicate with insurance companies regarding claim status and reimbursement issues</li><li>Maintain accurate patient billing records and documentation</li><li>Ensure compliance with HIPAA guidelines and healthcare billing regulations</li><li>Collaborate with internal teams to resolve billing discrepancies and claim-related issues</li><li>Prepare billing reports and provide regular updates on claim status and collections</li></ul>Requirements<ul><li>Minimum 1&ndash;3 years of experience in US Medical Billing</li><li>Strong understanding of the Revenue Cycle Management (RCM) process</li><li>Hands-on experience with insurance verification, charge entry, claim submission, payment posting, denial management, and AR follow-up</li><li>Working knowledge of CPT, ICD-10, and HCPCS coding is preferred</li><li>Excellent verbal and written English communication skills</li><li>Strong analytical, problem-solving, and organizational skills</li><li>Proficiency in Microsoft Office and medical billing software</li><li>Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.</li></ul>Work Location: In person

Medical Billing Specialist

Octdaily

<div>
 
 We are seeking an experienced
 
 RCM Specialist
 
 with expertise in
 
 Wound Care Medical Billing, Coding Support, Claims Management, and Denial Resolution
 
 . The ideal candidate should have in-depth knowledge of wound care procedures, payer guidelines, medical necessity requirements, and reimbursement processes. The specialist will be responsible for ensuring accurate claim submission, timely reimbursement, and effective denial management while maintaining compliance with payer policies and industry regulations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Medical Billing
 
 
 <ul>
 <li>
 Review provider documentation for completeness and billing accuracy.
 </li>
 <li>
 Submit clean claims within established turnaround times.
 </li>
 <li>
 Verify patient demographics, insurance eligibility, and authorization requirements.
 </li>
 <li>
 Ensure proper linkage of ICD-10-CM, CPT, and HCPCS codes.
 </li>
 <li>
 Monitor claim acceptance and resolve clearinghouse rejections promptly.
 </li>
 <li>
 Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs).
 </li>
 <li>
 Post payments accurately and identify underpayments or payment discrepancies.
 </li>
 <li>
 Follow up on unpaid and partially paid claims until final resolution.
 </li>
 <li>
 Maintain payer-specific billing guidelines and reimbursement updates.
 </li>
 </ul>
 
 
 
 
 
 Wound Care Billing Expertise
 
 
 
 The specialist must have working knowledge of billing and documentation requirements for:
 
 
 
 Debridement Procedures
 
 
 
 
 Skin Substitute and Grafting Procedures
 
 
 
 
 Advanced Wound Care Procedures
 
 
 
 
 
 
 
 Denial Management Responsibilities
 
 
 <ul>
 <li>
 Analyze denied claims to identify the root cause.
 </li>
 <li>
 Resolve coding, billing, and documentation-related denials.
 </li>
 <li>
 Prepare and submit first-level and second-level appeals.
 </li>
 <li>
 Review payer policies and LCD/NCD guidelines.
 </li>
 <li>
 Identify denial trends and recommend preventive actions.
 </li>
 <li>
 Coordinate with providers and coding teams to obtain additional documentation.
 </li>
 <li>
 Track appeal outcomes and maintain denial logs.
 </li>
 <li>
 Reduce denial rates and improve first-pass claim acceptance.
 </li>
 <li>
 Meet established turnaround times for denial resolution.
 </li>
 </ul>
 
 
 
 
 
 Accounts Receivable (AR) Follow-up
 
 
 <ul>
 <li>
 Follow up with commercial, Medicare, Medicaid, and workers' compensation payers.
 </li>
 <li>
 Resolve aging claims across all AR buckets.
 </li>
 <li>
 Identify payment variances and recover underpayments.
 </li>
 <li>
 Escalate high-value accounts when necessary.
 </li>
 <li>
 Maintain productivity and quality standards.
 </li>
 </ul>
 
 
 
 
 
 Required Technical Knowledge
 
 
 
 The candidate should demonstrate proficiency in:
 
 <ul>
 <li>
 ICD-10-CM diagnosis coding
 </li>
 <li>
 CPT and HCPCS procedure coding
 </li>
 <li>
 NCCI edits
 </li>
 <li>
 LCD and NCD coverage policies
 </li>
 <li>
 Medical necessity requirements
 </li>
 <li>
 Modifier usage (e.g., 25, 59, X{EPSU}, JW, JZ, GA, GY, GX, KX)
 </li>
 <li>
 Global surgical package guidelines
 </li>
 <li>
 CMS billing regulations
 </li>
 <li>
 Medicare and commercial payer policies
 </li>
 <li>
 Prior authorization requirements
 </li>
 <li>
 Coordination of Benefits (COB)
 </li>
 <li>
 Appeals and reconsideration processes
 </li>
 <li>
 Claim correction and reopening procedures
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Attention to detail and high level of accuracy.
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment.
 </li>
 <li>
 Strong understanding of payer reimbursement methodologies.
 </li>
 <li>
 Ability to work independently and collaboratively with clinical and administrative teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Minimum
 
 3&ndash;5 years of experience
 
 in U.S. medical billing and Revenue Cycle Management.
 </li>
 <li>
 Minimum
 
 2 years of hands-on experience
 
 in wound care billing and denial management.
 </li>
 <li>
 Experience billing Medicare, Medicaid, and commercial insurance plans.
 </li>
 <li>
 Knowledge of wound care reimbursement policies and documentation standards.
 </li>
 <li>
 CPC, COC, or CCS certification is preferred.
 </li>
 <li>
 Associate's or Bachelor's degree in a healthcare-related field is preferred.
 </li>
 </ul>
</div>

RCM Specialist

ibex

<div>
 
 Job Summary
 
 
 
 The Staff Accountant is responsible for managing accounts receivable processes, ensuring timely collections, accurate billing, and maintaining strong coordination with internal teams and clients to resolve payment-related issues.
 
 
 
 Responsibilities
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and monitor accounts receivable balances to ensure timely collections
 </li>
 <li>
 Prepare, issue, and track invoices in accordance with company policies
 </li>
 <li>
 Follow up with clients on outstanding payments via calls, emails, and statements
 </li>
 <li>
 Reconcile customer accounts and resolve billing discrepancies
 </li>
 <li>
 Maintain accurate accounting and AR records and documentation
 </li>
 <li>
 Coordinate with internal departments to address payment or invoicing issues
 </li>
 <li>
 Prepare regular AR aging and collection reports for management
 </li>
 <li>
 Ensure compliance with company policies and financial controls
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance, or a related field
 </li>
 <li>
 Prior experience in accounting or accounts receivable roles
 </li>
 <li>
 Strong understanding of invoicing, collections, and reconciliation processes
 </li>
 <li>
 Good communication and follow-up skills
 </li>
 <li>
 Attention to detail and strong organizational abilities
 </li>
 <li>
 Proficiency in MS Excel and accounting/ERP systems
 </li>
 <li>
 Ability to work independently and meet deadlines
 </li>
 </ul>
</div>

Accounts Receivable - PK

Signtrade International

<ul><li>Creating and processing invoices</li><li>Cross-checking invoices with payments and expenses to ensure accuracy</li><li>Managing a company&rsquo;s accounts payable and receivable</li><li>Sending bills and invoices to clients</li><li>Tracking organization expenses</li><li>Processing refunds</li><li>Working with collection agencies on overdue payments</li><li>Communicating with clients regarding billing and payments</li></ul>Job Type: Full-timePay: From Rs55,000.00 per monthWork Location: In person

Assistant Accountant finance

FIT Solutions

WE ARE HIRING &ndash; COLLECTIONS EXECUTIVE (WC COLLECTIONS)Location: Gulshan-e-Iqbal, Karachi Shift: Night Shift Industry: Medical Billing / Workers&rsquo; CompensationWe are looking for motivated and detail-oriented individuals to join our Collections Department.Responsibilities:Verify provider case details through EAMS Review billing packets, EOBs, denials, and supporting documents Handle payment confirmations and settlement follow-ups Verify check details and deposit confirmations Conduct settlement discussions professionally Resolve billing disputes and payment issues Ensure WCAB &amp; DWC compliance requirements are metResponsibilities include: Payment Follow-Ups Settlement Discussions Billing Disputes EAMS Verification EOB &amp; Denial Reviews WCAB/DWC ComplianceRequirements:Strong English communication skills Good follow-up and negotiation abilities Attention to detail and documentation skills Medical Billing / Collections experience Strong communication skills Professional follow-up abilities Attention to detail Collections/Negotiation experienceApply now: hr@fitsolutions.pkWork Location: In person

Collection Executive - Worker's Compensation

Falcon-i Pvt Ltd

Key Responsibilities: <ul><li>Own end-to-end revenue assurance: Identify, investigate, and resolve discrepancies across billing, provisioning, collections, and payment systems.</li><li>Execute daily/weekly reconciliations of billing, collections, and provisioning data across systems.</li><li>Investigate discrepancies (e.g., unbilled usage, failed payments, plan mismatches) and escalate root causes.</li><li>Support audits of revenue cycles (quote-to-cash) and assist in leak recovery projects.</li><li>Generate reports: Track KPIs (leakage rates, billing errors) using Excel, BI tools, or internal dashboards.</li><li>Document processes and maintain logs of issues/resolutions.</li><li>Collaborate with Billing, Finance, and Sales Operations to resolve data errors.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Billing Officer (Rotational Shift)

WPP Media

<div>
 
 
 About WPP Media
 
 
 
 
 WPP is the trusted growth partner for the world&rsquo;s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.
 
 
 WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
 
 
 For more information, visit wppmedia.com.
 
 
 
 
 About WPP Media
 
 
 
 
 WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
 
 WPP Media is WPP&rsquo;s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
 
 
 At WPP Media, we believe in the power of our culture and our people. It&rsquo;s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media&rsquo;s shared core values:
 
 
 <ul>
 <li>
 Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
 </li>
 <li>
 Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
 </li>
 <li>
 Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
 
 
 </li>
 </ul>
 
 Reporting of the role
 
 
 
 This role reports to Business Manager
 
 
 
 
 3 Best Things About The Job:
 
 
 
 
 <ul>
 <li>
 A competitive yet fun environment that combines the best of being excellent media planners of creative media thinking and at the same time being part of the largest media company in the world
 </li>
 <li>
 Opportunity to learn and create leading work, working alongside specialist departments, who are evolving experts in the field
 </li>
 <li>
 Be an expert hybrid planner in both traditional and digital mediums
 
 
 </li>
 </ul>
 
 
 In Three Months:
 
 
 
 
 
 In this role, your goals will be:
 
 
 
 <ul>
 <li>
 Been up to speed with cutting edge proprietary planning tools as well as being able to extract and analyze important data; validating our recommendations
 </li>
 <li>
 You would have a pulse of the business category &amp; knowledge of competitive frame
 </li>
 <li>
 Worked on moderate scaled live campaigns
 </li>
 <li>
 Have initiated contact with key media partners and understood the baseline of their offerings particularly digital and traditional
 </li>
 <li>
 Connected with internal specialist &amp; external stakeholders&rsquo; units to integrate solutions
 
 
 </li>
 </ul>
 
 
 In Six Months:
 
 
 
 
 <ul>
 <li>
 Been able to comprehend and apply our proprietary planning framework model in key campaigns
 </li>
 <li>
 You would have landed live; larger scaled campaigns
 </li>
 <li>
 You will have started to build relationships with the key decision makers within the current client portfolio
 </li>
 <li>
 Master a flawless media execution process, working alongside various stakeholders
 
 
 </li>
 </ul>
 
 
 In 12 Months:
 
 
 
 
 <ul>
 <li>
 Develop a strong category acumen - from a media and business point of view
 </li>
 <li>
 Identify a pipeline of commercially viable solutions to support our client&rsquo;s goals
 </li>
 <li>
 Create and execute a pipeline of exciting business building ideas which could potentially be industry award winning
 
 
 </li>
 </ul>
 
 
 What Your Day Job Looks Like At Mindshare:
 
 
 
 
 <ul>
 <li>
 Work closely with Media Planner to develop and maintain media plans
 </li>
 <li>
 Prepare and update purchase orders within the execution framework
 </li>
 <li>
 Manage Tracking of Client and Competition.
 </li>
 <li>
 Facilitate timely and accurate campaign launches including troubleshooting and resolving any issues with media/account teams and media vendors
 </li>
 <li>
 Analyze data to provide client with recommendations for optimizations.
 </li>
 <li>
 Maintain relationships with media suppliers and internal teams
 </li>
 <li>
 Prepare and update media flowcharts for Media Planner&rsquo;s assistance.
 </li>
 <li>
 Take ownership over client reporting responsibilities, incorporating a variety of resources, from media companies and third-party resources
 </li>
 <li>
 Monitor client billing; resolve any related issues
 </li>
 <li>
 Ensure all media projects proceed according to plan and on deadline
 </li>
 <li>
 Participate in media-planning strategy meetings with team members and help develop new ideas for client media plans.
 </li>
 <li>
 Maintain a record of basic deliverables i.e. Droppages, premium positions etc.
 </li>
 <li>
 To acquire knowledge on demographic profiles and analyze the changing habits of the likes and dislikes of the targeted customers.
 </li>
 <li>
 Steward&rsquo;s media buys in market to assure continuity and campaign delivery.
 </li>
 <li>
 Create and maintain detailed/accurate files for each client for whom you are responsible.
 </li>
 <li>
 Demonstrates highly organized campaign/timeline management, with strong attention to detail.
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Bring:
 
 
 
 
 <ul>
 <li>
 Curious and willing to learn with passion to leverage opportunities from challengers to leading brands
 </li>
 <li>
 Strong analytical skills
 </li>
 <li>
 Excellent personal/organizational management
 </li>
 <li>
 Good interpersonal &amp; social relations
 </li>
 <li>
 Experience in handling marketing campaigns in mainstream media
 </li>
 <li>
 Strong understanding of the cultural and consumer trends that are changing the media landscape
 
 
 </li>
 </ul>
 
 
 Minimum Qualifications:
 
 
 
 
 <ul>
 <li>
 Minimum 1 year in media/digital/marketing experience
 </li>
 <li>
 Fresh graduates are also encouraged to apply
 </li>
 <li>
 BBA/MBA in Marketing or Media Sciences from a reputable university.
 </li>
 <li>
 Digital media experience is an added advantage
 
 
 </li>
 </ul>
 
 
 Life At WPP Media &amp; Benefits
 
 
 
 
 Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we&rsquo;re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, vision, and dental insurance, significant paid time off, employee wellbeing facilities, and employee mental health awareness days.
 
 
 WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 
 
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 
 
 
 
 About Pakistan
 
 
 
 
 WPP Media Pakistan is the leading global media investment management operation in Pakistan. We see major growth coming on Digital platforms with internet penetration growing to 162 million broadband users and 158 million 3G/4G subscribers. Social media platforms have also grown substantially in Pakistan where Facebook stands at 52 million subscribers and Tik Tok has replaced Instagram to become the most penetrated social platform. While the digitalization of the market is happening at a fast pace, it has also opened up opportunities for specializations like e-commerce, Digital Content, Video Planning solutions, Technology and Data &amp; Analytics in Pakistan.
 
 
 Please read our Privacy Notice (
 
 https://www.wppmedia.com/pages/privacy-policy)
 
 for more information on how we process the information you provide. While we appreciate all applications received, only those candidates selected for an interview will be contacted.
 
 
 Please read our Privacy Notice for more information on how we process the information you provide.
 
 
</div>

Assistant Media Planner

Explore 35+ Billing specialist in Karachi this August. Find roles across top companies and apply now to boost your career.