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board certified behavior analyst bcba hybrid center and or home based with increased flexibility

Key Autism Services

<div>Key Autism Services is hiring BCBAs across multiple states. (States and regions below) - we offer flexible scheduling
Are you a passionate BCBA eager to make a meaningful impact? At Key Autism Services, we offer a collaborative and supportive environment where you can thrive professionally while delivering the highest-quality ABA services to children and families. We focus on clinical excellence, manageable caseloads, flexibility and maintaining a healthy work-life balance. You'll have access to continuous professional development, peer mentorship, and the chance to work alongside a skilled, dedicated team. Whether you prefer a center-based role or community-based services, we provide the resources and flexibility to help you succeed.
Our in‑home program is designed so BCBAs never feel like they&rsquo;re working alone. We provide frequent opportunities for collaboration, substantial clinical support, and a team culture that prioritizes connection. Whether you&rsquo;re troubleshooting a case or celebrating progress, you&rsquo;ll always have colleagues and supervisors ready to support you.
Join a mission-driven organization that values evidence-based practices, compassionate care, and innovation in the ABA field. If you're ready to elevate your career while making a lasting impact on children and their families, apply today!
$85,000-$115,000+ inclusive of achievable bonus potential!
Relocation packages available. Flexible scheduling
_____________________________________________________________________
Colorado - Home based in the Boulder region, Colorado Springs region and the Greater Denver region. Colorado Clinic based: Centennial, CO
Georgia &ndash; Home based in and around the greater Atlanta region
Georgia Clinic based: Atlanta, Cartersville, Cumming, Honey Creek, Kennesaw, Lawrenceville, Lithia Springs, Peachtree City and Stockbridge
Illinois - Homebased in Chicagoland. Clinic based: Norwood Park and Palos Heights
Massachusetts - Home based throughout the Massachusetts region with the exception of Western Mass and the Cape. Center based: Southborough, MA
North Carolina - Home based in the following regions: Asheville, Charlotte, Greensboro, Greenville, Raleigh and the triangle area, Winston-Salem
NC Center based: Chapel Hill, Greenville, Raleigh and Winston-Salem
Tennessee: Home based in the greater Chattanooga, Knoxville and Nashville regions
______________________________________________________________________
 What we offer full time BCBAs:<ul><li> Competitive salary commensurate with experience</li><li> Performance Incentives (Monthly bonus potential that is designed to be PAID)</li><li> Comprehensive Health Coverage (Medical, Dental, Vision) + Life and Disability Insurance -company-sponsored</li><li> Generous 401k Retirement Plan - with company match</li><li> 25 Paid Days off (increases after 3 years), plus extra WFH days!</li><li> Flexible hours!
</li></ul><ul><li>Home-based BCBAs can create their own schedule - no weekends required and WFH days</li><li>
Center-based BCBAs enjoy no nights or weekends and WFH days</li></ul><ul><li> Minimized Drive Times: location-based client matching to minimize drive-time and maximize quality care</li><li> Reimbursement for External CEUs up to $750 per year</li><li> Ongoing collaborative Training and Support including professional development and internal CEU opportunities via our robust internal Training Team</li><li> Mentoring Program start your career with reduced caseloads and additional support to help develop your clinical skills in a supportive environment</li><li> Leadership/Growth Opportunities paired with the necessary training We prioritize internal promotions and provide the leadership training to support this growth</li><li> Referral Bonuses - get paid to refer your friends!</li><li> Tuition discounts with university partners</li><li> Reimbursement for session related materials and equipment</li><li> Relocation assistance within the states KAS serves</li><li> Virtual electronic data collection system to allow for light paperwork with online behavior plans to expedite plan development</li></ul>
Requirements:<ul><li> Must have a current BCBA Certification and LABA (if applicable by state)</li><li> Master's Degree in ABA or related field (Psychology, Education, Special Education)</li><li> Obtain and maintain Safety Care Specialist status</li><li> Personal means of transportation with a reliable vehicle</li><li> Must be comfortable working with families and providing in-home services</li></ul>
Board Certified Behavior Analyst (BCBA) Job Responsibilities:
As a successful BCBA with Key Autism Services, you will be conducting initial assessments, reassessments, and write progress reports. Developing and monitoring individualized treatment plans and behavior support plans for life long success. You will have amazing BTs/RBTs to supervise and train to ensure treatment plans are on track. Providing support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of ABA. Other responsibilities include conducting functional assessments and functional analysis when needed and clinically warranted as well as reviewing program effectiveness, making recommendations, monitoring data, and graph/monitor progress.
Our teams of compassionate and dedicated individuals enjoy a professional, ethical, caring, respectful and fun environment. Collaboration for continuous improvement as well as career advancement are important to us! Continuous room for growth and leadership opportunities as KEY grows! Our support teams will handle to client intake, scheduling, credentialing, and billing! Rewarding environments as you work with kiddos and families to develop and implement individualized plans, assessments, and therapy to unlock your child's potential!
Key Autism Services is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. 
Check out our virtual center tours along with more opportunities! https://www.keyautismservices.com/careers/</div>

Board Certified Behavior Analyst (BCBA) Hybrid Center and or home based with increased flexibility

NOVOGRADAC & COMPANY

<div><div>Dare to bring your unique perspective?
At Novogradac, we value individuals who bring unique perspectives and bold ideas. If you&rsquo;re eager to contribute to an inclusive, innovative environment where your personal and professional growth is encouraged and supported, we invite you to explore this exciting opportunity with us.
Position Summary:
The Business Development Analyst transforms data into actionable insights that drive business development strategy, pipeline growth, and firm-wide sales performance. This role leads revenue and pipeline analytics, CRM reporting, and insight delivery to support strategic decision-making by business development and industry leaders. Operating as a key member of the Business Development Department, the Analyst partners cross-functionally with Marking and Innovation teams to ensure data is accurate, actionable, and aligned with firm growth priorities.
The firm has one available position in either Long Beach, CA, Austin, TX, Bellevue, WA, Portland, OR, Dover, OH, Atlanta, GA, or Cleveland, OH.
Essential Duties &amp; Responsibilities:
Revenue &amp; Pipeline Analytics<ul><li>
Develop dashboards and reports focused on pipeline, win/loss, cross-sell, and client service.</li><li>
Translate sales and business development (BD) questions into analytical models and visualizations.</li><li>
Partner with business development leaders, sales teams, and marketing to ensure insights are understood, actionable, and tied to specific follow-ups or campaigns.</li></ul>
Sales Enablement &amp; Insight Delivery<ul><li>
Support business development and sales users in interpreting dashboards, opportunity reports, and account plans in DealCloud CRM.</li><li>
Create and maintain standard reports, scorecards, and views that industry leaders can use in pipeline reviews, account reviews, and leadership meetings.</li></ul>
CRM, Collaboration &amp; Governance Support<ul><li>
Partner with the Innovation Team analysts and CRM owners to ensure alignment between analytics, data models, and CRM structures.</li></ul>
Continuous Improvement &amp; Automation<ul><li>
Gather feedback from business development, sales, and marketing stakeholders on the usefulness and usability of analytics and tools.</li><li>
Recommend improvements to dashboards, scorecards, and visual design to make it easier for sellers and BD professionals to take action.</li><li>
Identify opportunities to automate recurring sales and BD analyses (pipeline reviews, forecast snapshots, campaign follow-up lists) and reduce manual entry and reporting.</li></ul> 
Knowledge, Skills, Abilities:<ul><li>
Strong skills in data visualization and analytical reasoning, especially in revenue, sales, or BD context.</li><li>
Working knowledge of BI tools (e.g., Power BI or similar)</li><li>
Excellent verbal and written communication skills</li><li>
Superior organizational and follow-through skills, performing work accurately with strong attention to detail</li><li>
Ability to meet deadlines and effectively prioritize a fast-paced and varied workload, effectively managing a variety of concurrent and shifting prioritiesStrong computer skills, including Microsoft Office suite, in particular with Excel</li><li>
Ability to adapt to changing work demands with flexibility</li><li>
 Strong analytical thinking and problem-solving capabilities, with the ability to assess complex situations and develop effective solutions</li><li>
Ability to work independently as well as part of a team</li></ul> 
Minimum Qualifications:
Bachelor&rsquo;s degree in Business Administration, Information Systems, or a related field plus at least 3-5 years of experience in analytics, reporting, business intelligence, or revenue/sales operations roles. Demonstrated experience with CRM administration and reporting (e.g. Salesforce, DealCloud) is required, including the ability to create reports, duplicate detection processes, workflows, and executive dashboards.
Preferred Qualifications:
Professional certification in Salesforce administration or a comparable CRM platform. Prior experience at a professional services firm.
Why work with us?
Novogradac is committed to fostering a welcoming workplace where all employees feel valued and empowered to grow. We believe in offering a supportive, balanced work environment that encourages professional growth and work-life integration.
We are proud to offer:<ul><li>
Increased number of paid holidays per year</li><li>
Competitive salaries with continuous review of market conditions</li><li>
Flexible working hours and work arrangements</li><li>
Remote and hybrid opportunities</li><li>
Inclusive workplace, providing strong professional growth and development opportunities</li></ul>
The benefits of joining our team<ul><li>
Strong growth opportunities</li><li>
Competitive benefits package</li><li>
401(k) package with firm profit-sharing</li><li>
Strong emphasis on quality work-life integration</li><li>
Dress for your day policy</li><li>
Resources of a national firm</li><li>
Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment</li><li>
Compensation: $79,000 to $107,000 depending on experience. More is possible if experience dictates.</li></ul>
Don't meet every single qualification?
After reviewing this job posting, are you hesitating to apply because you don&rsquo;t meet all the listed requirements? At Novogradac, we are dedicated to building a workplace supported by unique perspectives and experiences, so if you&rsquo;re excited about this role but your experience doesn&rsquo;t align perfectly with every qualification in the job description, we still encourage you to apply.
You may still be the right candidate for this or one of our other roles.
Get to know us better!
We&rsquo;re Novogradac, a national certified public accounting and consulting firm headquartered in San Francisco. Founded in 1989, the allied group of Novogradac companies has grown to more than 800 employees and partners with more than 25 offices throughout the country.
Novogradac is one of the nation&rsquo;s top 40 certified public accounting and consulting firms and is a recognized leader in real estate and community development. Novogradac provides publicly and privately held national enterprises with a full spectrum of audit, tax, valuation, expert witness and litigation support, property compliance and general consulting services and works extensively in the affordable housing, community development, historic preservation and renewable energy fields.
Ready to learn more?
To be considered for this position, interested candidates MUST apply via our company website: https://www.novoco.com/careers.
Commitment to Inclusion
Novogradac is committed to ensuring a fair and inclusive recruitment process, making reasonable accommodations to individuals with disabilities or special needs throughout the application process. We encourage applicants from all backgrounds, identities, and experiences to apply, as we believe that unique perspectives strengthen our ability to achieve excellence.
At Novogradac, we offer a variety of Employee Resource Groups and Affinity Groups to provide all employees with opportunities to connect, collaborate, and support one another in the workplace.
Novogradac &amp; Company LLP offers a progressive work environment, competitive pay and an excellent benefits package including medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts and a 401(k).
Novogradac and Company LLP is an equal opportunity employer. Novogradac&rsquo;s culture is centered on education, acceptance, innovation and opportunity. We value diversity and respect the different perspectives that each of our employees bring to Novogradac no matter their age, race, religion, gender identity or sexual orientation. We are committed to creating an equitable and inclusive workplace for our entire workforce.
By submitting an application with us, you are providing Novogradac with personal information. More information on how we use your personal information may be found in our Privacy Notice at Collection.</div></div>

Business Development Analyst

Progressive Counseling

Progressive Consumer Counseling Services is seeking a Board-Eligible or Board-Certified Psychiatrist to provide psychiatric evaluation and medication management for adult and child/adolescent clients in an outpatient setting. This is a hybrid position, with most services delivered via HIPAA-compliant telehealth and scheduled in-office coverage twice per month.Responsibilities<ul><li>Conduct psychiatric evaluations and ongoing medication management for adult and child/adolescent clients</li><li>Diagnose mental health conditions using DSM-5-TR criteria</li><li>Prescribe and monitor psychotropic medications</li><li>Complete Mental Status Exams (MSE) and AIMS assessments as clinically indicated</li><li>Collaborate with therapists, nurse practitioners, and clinical leadership on treatment planning</li><li>Develop and support person-centered treatment plans</li><li>Provide education to clients and families regarding diagnoses, medications, and side effects</li><li>Participate in scheduled on-site clinical days and virtual team meetings</li><li>Coordinate care with primary care providers, inpatient facilities, and other community partners</li><li>Respond to clinical concerns and support crisis planning as needed</li><li>Maintain timely, accurate documentation in the electronic health record</li><li>Ensure compliance with HIPAA, CARF, DBHDD, and professional standards</li></ul>Job Type: Part-timePay: $200.00 - $225.00 per hourWork Location: Hybrid remote in Atlanta, GA 30349

Psychiatrist

The Home Depot

<div>
 Req157061
 
 
 
 Position Purpose
 
 
 
 The Customer Insights team conducts customer-centric analytics in order to provide actionable insights to THD Senior Leadership to support strategic decisions within Marketing, Operations and Merchandising. The Customer Insights Senior Analyst will have responsibility for developing in-depth quantitative analyses with the aim of extracting insights related to customer shopping behaviors across all channels. The Senior Analyst will be expected to translate complex sets of customer data into meaningful insights and deliver business recommendations to key stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 20% Interpret statistical and analytical results and make suggestions for business improvements through clear and concise deliverables
 </li>
 <li>
 20% Conduct analyses to understand changes in customer shopping behavior surrounding key business events (e.g. promotions, weather, category resets, operational changes, etc.)
 </li>
 <li>
 20% Develop / validate customer segmentations, compute customer value metrics and support ad-hoc requests for data extraction and analysis
 </li>
 <li>
 20% Work across the organization and leverage cross functional teams to provide customer-focused analytical support using quantitative and qualitative measures
 </li>
 <li>
 20% Analyze transactional data to identify purchase triggers and indicators in support of predictive / forward looking strategic company initiatives
 
 
 </li>
 </ul>
 
 Direct Manager/Direct Reports
 
 
 
 <ul>
 <li>
 Position reports to Manager, Consumer Insights
 </li>
 <li>
 This position has 0 direct reports
 
 
 </li>
 </ul>
 
 Travel Requirements
 
 
 
 <ul>
 <li>
 Typically requires overnight travel less than 10% of the time.
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
 </li>
 <li>
 No travel required
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Must be eighteen years of age or older.
 </li>
 <li>
 Must be legally permitted to work in the United States.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working within a retail organization strongly preferred
 </li>
 <li>
 Experience working on analysis within a management consulting or investment banking setting
 </li>
 <li>
 Experience working within a corporate strategic planning group
 </li>
 <li>
 Experience in the use of statistical programming software, especially SAS
 </li>
 <li>
 Proven ability to analyze, evaluate and interpret complex data using various quantitative analysis techniques
 </li>
 <li>
 Strong ability to produce board-level presentations and succinctly summarize approach &amp; results
 </li>
 <li>
 Strong verbal and written communications skills at all levels; ability to communicate complex customer behavior information to both functional partners and Executive Leadership
 </li>
 <li>
 Excellent skills at using both Microsoft Excel and PowerPoint
 
 
 </li>
 </ul>
 
 Minimum Education
 
 
 
 <ul>
 <li>
 The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
 
 
 </li>
 </ul>
 
 Preferred Education
 
 
 
 <ul>
 <li>
 No additional education
 
 
 </li>
 </ul>
 
 Minimum Years Of Work Experience
 
 
 
 <ul>
 <li>
 3
 
 
 </li>
 </ul>
 
 Preferred Years Of Work Experience
 
 
 
 <ul>
 <li>
 No additional years of experience
 
 
 </li>
 </ul>
 
 Minimum Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Preferred Leadership Experience
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Certifications
 
 
 
 <ul>
 <li>
 None
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 <ul>
 <li>
 Action Oriented
 </li>
 <li>
 Collaborates
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Drives Results
 </li>
 </ul>
</div>

Senior Analyst, Customer Analytics

RYACO

<div>
 
 Description
 
 
 
 
 Location: Remote
 
 &ndash; Must reside in Georgia or a Central or Mountain Time Zone state
 
 
 
 Schedule:
 
 Full-Time, Monday through Friday
 
 
 
 Company Summary
 
 
 
 Founded in 2021, Ascend Medical&rsquo;s mission is to elevate body, mind, and soul. We deliver advanced primary care that clinically integrates behavioral, metabolic, and lifestyle health to keep patients well physically, mentally, and emotionally.
 
 
 Ascend began as a hybrid care model spanning digital and in-home services. We&rsquo;ve since evolved to partner with traditional primary care providers, expanding access through brick-and-mortar, digital, and at-home channels.
 
 
 We&rsquo;re Built To Innovate. That Starts With Culture. We Avoid Micromanagement And Empower Our Team To Make Thoughtful Decisions Guided By Our Core Values
 
 
 <ul>
 <li>
 Patients before Profits
 </li>
 <li>
 Empathy before Expedience
 </li>
 <li>
 Progress before Stagnation
 </li>
 <li>
 Team before Individual
 </li>
 <li>
 Safety before Everything
 
 
 </li>
 </ul>
 
 We Offer a Competitive Benefits Package Including
 
 
 
 <ul>
 <li>
 Medical, Dental, and Vision
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Generous PTO, paid parental leave, and company holidays
 </li>
 <li>
 Free healthcare through Ascend, including telemedicine
 </li>
 <li>
 Flexible scheduling and strong work-life balance
 
 
 </li>
 </ul>
 
 Position Summary
 
 
 
 Ascend Medical is hiring a Full-Time Health Concierge with a primary focus on Senior Care services, including support for Assisted Living Facility (ALF) patients.
 
 
 This is a remote, call center&ndash;based role supporting inbound patient inquiries generated through digital campaigns, community outreach, and referrals. You&rsquo;ll guide patients and families from their first interaction through appointment scheduling, portal setup, and preparation for a successful first visit.
 
 
 Because this role supports senior care and ALF patients, we are seeking candidates with a healthcare background. Certification as a CMA or higher clinical credential is strongly preferred.
 
 
 To support extended coverage needs, we are prioritizing candidates located in Georgia or states within the Central or Mountain Time Zones, allowing for later-hour scheduling flexibility.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for senior care patients and their families
 </li>
 <li>
 Schedule new patient appointments via phone and future digital channels
 </li>
 <li>
 Verify insurance benefits and clearly explain patient cost responsibility
 </li>
 <li>
 Document patient information accurately in the EHR and Salesforce
 </li>
 <li>
 Communicate effectively with clinical teams regarding patient needs
 </li>
 <li>
 Educate patients and families on Ascend services and how to access care
 </li>
 <li>
 Provide compassionate, high-touch service tailored to senior populations
 </li>
 <li>
 Support scheduling needs for Assisted Living Facilities, including later-hour coverage when needed
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 
 This role is a strong fit if you have:
 
 
 
 
 Healthcare Experience
 
 
 
 <ul>
 <li>
 Clinical background required; CMA certification or higher strongly preferred
 </li>
 <li>
 Experience working with senior populations, assisted living, or primary care is highly valued
 </li>
 <li>
 Familiarity with insurance verification and healthcare systems
 
 
 </li>
 </ul>
 
 Call Center Or Patient-Facing Experience
 
 
 
 <ul>
 <li>
 Comfortable managing a high volume of inbound calls
 </li>
 <li>
 Customer-focused with strong communication skills
 
 
 </li>
 </ul>
 
 Strong Technical Skills
 
 
 
 <ul>
 <li>
 Proficiency in Microsoft Outlook
 </li>
 <li>
 Experience with EHR systems and Salesforce preferred
 
 
 </li>
 </ul>
 
 Work Style
 
 
 
 <ul>
 <li>
 Self-directed and accountable
 </li>
 <li>
 Organized and detail-oriented
 </li>
 <li>
 Calm, empathetic, and solution-focused
 </li>
 <li>
 Reliable for full-time coverage needs
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School diploma or equivalent required
 </li>
 <li>
 Bilingual Spanish is a plus
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 Ascend Medical is proud to be an Equal Opportunity Employer. We value diverse perspectives and experiences and do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.
 
 
 We believe our differences strengthen our culture and improve the care we provide to our patients and community.
</div>

Health Concierge

fullstory

<div>This is a hybrid position requiring in-office attendance one day per week at our Atlanta office. Candidates must reside within a commutable distance to be considered.
As a Fullstack Web SDK Engineer on the Web Capture team, you&rsquo;ll help build and evolve Fullstory&rsquo;s core web SDK, enabling product teams to better understand user behavior and create exceptional digital experiences. You'll play a critical role in capturing high-fidelity, privacy-conscious session data that powers Fullstory&rsquo;s session replay and analytics tools.
Every day, you&rsquo;ll dive into the internals of browser technology to build resilient, high-performance client-side code. You&rsquo;ll collaborate with thoughtful engineers and cross-functional partners to deliver seamless web experiences, and contribute across our frontend React app, canvas-based Playback graphics view, and backend Go services.
To thrive in this role, you&rsquo;ll need a deep understanding of modern web technologies and browser behavior, and a passion for building fast, reliable tools that perform in real-world production environments.
In a typical day, you might:<ul><li>
Engineer performant, reliable features in our web SDK using TypeScript&mdash;ensuring the accurate capture of user sessions across browsers and frameworks, which is essential to Fullstory&rsquo;s core value proposition</li><li>
Contribute to our React-based Playback graphics app, using deep knowledge of browser behavior and canvas rendering to deliver high-fidelity session visualizations that customers trust</li><li>
Collaborate with backend engineers to design and build Go-based services that support new capture and analysis capabilities, keeping performance and scalability top of mind</li><li>
Troubleshoot cross-browser inconsistencies and edge cases, ensuring a stable and consistent experience for all users</li><li>
Partner with stakeholders across Product, Design, and Support to scope work effectively, deliver on time, and contribute to a seamless customer experience</li><li>
Participate in technical planning and code reviews, bringing your expertise in web performance, browser internals, and fullstack development to guide team success and technical quality</li></ul>
Here&rsquo;s what we&rsquo;re looking for:<ul><li>
Proven experience developing and maintaining production-grade JavaScript or TypeScript libraries or SDKs, ideally consumed by third-party applications or developers</li><li>
Demonstrated ability to work with browser APIs, DOM behavior, and rendering engines to solve complex technical challenges across different environments</li><li>
Hands-on experience building modern web applications with React, including knowledge of performance tuning and component design</li><li>
Backend development experience in a production environment using Go (or similar languages), especially in support of fullstack feature development</li><li>
A track record of collaborating cross-functionally to scope projects, meet deadlines, and deliver solutions that directly impact product adoption and customer satisfaction</li><li>
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.</li></ul>
The base salary for this position ranges between $145,000 - $170,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications. This role is also eligible for a discretionary bonus of up to 10% of base salary, contingent upon Fullstory meeting its performance targets.
#LI-Hybrid #LI-SO1<h3 class="jobSectionHeader">
About Fullstory</h3>
Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes.
We&rsquo;re building something special at Fullstory- and we&rsquo;re looking for teammates who are curious, collaborative, and driven to make an impact. We&rsquo;re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our Winning Ways to see the values that guide how we work and grow together.
How we support you:
Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:<ul><li>
Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.</li><li>
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.</li><li>
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.</li><li>
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.</li><li>
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.</li><li>
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.</li><li>
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.</li></ul>
Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There&rsquo;s no problem that can&rsquo;t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply&ndash; we'd love to hear from you!</div>

Senior Software Engineer, Web Capture

Reliable Security Staffing

A Help Desk Specialist provides technical support and assistance to end users, ensuring smooth operation of computer systems, software, and hardware. This role involves troubleshooting and resolving issues remotely, guiding users through solutions, and ensuring customer satisfaction with IT services and support. Help Desk Specialists work efficiently in a remote environment, maintaining clear communication with users and ensuring the effective functioning of technology systems.If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.Overview:We are looking for a Security Support Specialist with exceptional customer service skills to provide technical assistance and support to users within our security systems. If you have a strong ability to absorb and retain information quickly, and can present complex security concepts in a user-friendly manner, then you are the one we are looking for!Key Responsibilities:Technical Support:<ul><li>Incident Management:</li><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</li><li>Troubleshoot and resolve technical problems via phone, email, or remote desktop support.</li><li>User Support:</li><li>Assist users with software installations, configurations, and updates.</li><li>Guide users through basic technical issues, ensuring quick resolutions to minimize downtime.</li><li>Issue Diagnosis:</li><li>Analyze problems related to systems, applications, or network connectivity, offering solutions or escalating more complex issues to the appropriate team.</li><li>Document issues and solutions in the ticketing system for future reference.</li></ul>System Maintenance &amp; Updates:<ul><li>System Monitoring:</li><li>Monitor and maintain IT infrastructure, ensuring systems are running efficiently and securely.</li><li>Perform routine system updates, patches, and software upgrades.</li><li>Troubleshooting &amp; Resolution:</li><li>Diagnose and repair hardware failures, network problems, and software issues.</li><li>Resolve basic connectivity problems, printer issues, and login difficulties.</li></ul>Customer Communication:<ul><li>Documentation:</li><li>Log all support requests and actions taken in the ticketing system.</li><li>Provide clear instructions and documentation to users for troubleshooting and self-service when possible.</li><li>Follow-Up Support:</li><li>Ensure that user issues are resolved in a timely manner and follow up to confirm that solutions have been effective.</li><li>Provide feedback to users on IT processes and improvements.</li></ul>Skills and Qualifications:<ul><li>Technical Proficiency:</li><li>Solid understanding of IT systems, software, hardware, and networking fundamentals.</li><li>Familiarity with operating systems (Windows, MacOS, Linux) and common business applications.</li><li>Communication Skills:</li><li>Strong verbal and written communication skills to explain technical issues in simple, understandable terms.</li><li>Ability to communicate clearly and professionally with non-technical users.</li><li>Problem-Solving:</li><li>Ability to troubleshoot and diagnose issues, providing effective solutions.</li><li>Proactive approach in identifying recurring issues and implementing preventative measures.</li><li>Customer Service:</li><li>Demonstrated ability to provide excellent customer support, ensuring a positive user experience.</li><li>Patience and empathy in dealing with users who are experiencing technical issues.</li><li>Organizational Skills:</li><li>Ability to manage and prioritize multiple service requests in a fast-paced environment.</li><li>Capable of documenting and tracking support issues for future reference and continuous improvement.</li><li>Technical Tools:</li><li>Familiarity with help desk software, remote desktop tools, and ticketing systems (e.g., ServiceNow, Zendesk, Jira).</li><li>Knowledge of common IT troubleshooting tools (e.g., network analyzers, system diagnostic tools).</li></ul>Benefits of Remote Work:<ul><li>Flexibility: Work from home, allowing for better work-life balance and flexibility in work hours.</li><li>Reduced Commute: No daily travel to an office, saving both time and money associated with commuting.</li><li>Increased Productivity: Ability to work in a personalized environment that enhances focus, creativity, and efficiency.</li></ul>Challenges of Remote Work:<ul><li>Isolation: Potential for feeling disconnected from the team or organization due to remote work setup.</li><li>Technology Dependence: Relying on stable internet and technology to effectively perform duties and support users.</li><li>Self-Discipline: The need for self-motivation and time management to stay on top of multiple support requests and deliver consistent service.</li></ul>Typical Work Environment:<ul><li>Tools &amp; Platforms: Comfortable working with remote support tools, ticketing systems, and troubleshooting software.</li><li>Collaboration: Regular virtual meetings with internal teams to discuss technical issues, system improvements, and user feedback.</li><li>Work Setting: Remote work setup that may require working independently, while staying connected with teams and users through digital communication.</li></ul>Pay: $72,506.00 - $91,898.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Atlanta, GA 30326

Help Desk Specialist

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