sales manager

hostess

receptionist

front desk agent

assistant sales manager

booking agent

Inspire Management Training Center

<p>We are seeking a detail-oriented and guest-focused <b>Reservation Agent</b> to join a prestigious luxury hotel group in Qatar. The ideal candidate will manage all room reservation inquiries and ensure a seamless booking experience, maintaining the highest standards of service and professionalism.</p><p><b>Key Responsibilities</b></p><ul><li>Manage all incoming reservation inquiries via phone, email, and online platforms promptly and professionally.</li><li>Accurately process reservations using the hotel&rsquo;s Property Management System (PMS).</li><li>Ensure all bookings include correct guest information, special requests, and billing details.</li><li>Respond to guest questions regarding rates, availability, hotel services, and policies.</li><li>Upsell room categories and additional hotel services to maximize revenue opportunities.</li><li>Coordinate with front office, sales, and housekeeping teams for smooth pre-arrival arrangements.</li><li>Monitor daily room availability and occupancy forecasts to support inventory management.</li><li>Maintain accurate records and prepare reservation reports as needed.</li><li>Follow hotel policies and standard operating procedures in every interaction.</li><li>Address guest concerns or complaints promptly, escalating when necessary.</li></ul><p><b>Qualifications &amp; Experience</b></p><ul><li>High school diploma or equivalent; additional hospitality or reservations training is an advantage.</li><li>Minimum 2&ndash;3 years of experience in a reservations or front desk role within the hospitality industry, preferably in a luxury hotel.</li><li>Proficiency with hotel reservation systems (e.g., Opera, Fidelio, or similar PMS).</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Fluent in English and Tagalog; additional language skills are a plus.</li><li>Currently residing in Qatar with a valid QID and transferable visa.</li><li>Philippine Nationals preferred</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary package</li><li>Accommodation, meals, and transportation provided</li><li>Opportunities for career growth and professional training within a leading luxury hospitality group</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: QAR2,500.00 - QAR3,000.00 per month</p><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>Reservation Agent (Luxury Hotels): 3 years (Required)</li></ul><p>Language:</p><ul><li>English and Tagalog (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Reservations Agent

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Reservations Agent | Discover Qatar
</div></div><div><div>Ref #
</div><div>221514
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Customer Service
</div></div><div><div><ul><li>Closing date: 02-Sep-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p>
<p>We are recruiting for Reservations Agent to join our dynamic team in Discover Qatar.</p>
<p>In this role, you will assist in processing and confirming bookings/reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). You will provide seamless operations and excellent services to clients / customers (B2B and B2C) and also promote Qatar as a premium tourism destination.</p>
<p>As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p>
<ul><li>Respond to and address customer queries via email, phone, or chat with the utmost professionalism and exceptional service skills, ensuring that personalized customer service is delivered at the highest standard.</li>
<li>Sell; up-sell and cross-sell Discover Qatar (DQ) products and services to the client/ customer. Additionally, make new reservations and changes to existing reservations, quoting the correct rates along with terms and conditions. Issue and re-issue of vouchers/ other documentation.</li>
<li>Maintain up-to-date knowledge of products and services offered by Discover Qatar, as well as visa regulations and requirements.</li>
<li>Collaborate with other team members to ensure a smooth and efficient booking processing experience.</li>
<li>Escalate queries to senior Reservations staff (Coordinators, Officers) as appropriate</li>
<li>Update logs and reports in a timely and accurate manner to enable the business to track and monitor service levels effectively, while also ensuring that payment records are matched accurately.</li>
<li>Perform other department duties related to his / her position as directed by the Head of the Department</li>
</ul><p><b>Be part of an extraordinary story</b></p>
<p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p>
<p>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p>
<p>Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p>
<p>A successful candidate will have the following experience and qualifications:</p>
<ul><li>High School Qualification with minimum of 1 job-related experience.</li>
<li>Destination knowledge of Qatar preferably with Tour management background.</li>
<li>Good command of English language</li>
<li>Strong working knowledge of MS Office and Tourism back-office system</li>
<li>Knowledge of Airline reservations systems.</li>
<li>Excellent customer service skills.</li>
<li>Able to work effectively as part of a team.</li>
<li>Excellent time management skills and able to manage time/ priorities and to work on multiple assignments and challenging targets.</li>
</ul><p><b>About Qatar Airways Group</b>
</p><p>Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p>
<p>So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><br>
</div></div><p></p><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=221514</div></div></div></div></div></div></div></div>

Reservations Agent | Discover Qatar

Pearl Shine Car Wash & Detailing

<p><b>Company Description:</b></p><p>Pearl Shine Detailing is a British inspired company offering a premium mobile home car wash &amp; detailing service in Qatar.</p><p>We are committed to putting customers at the heart of everything we do. We require all staff at Pearl Shine Detailing to share the same drive and passion in the car detailing industry. Not only do we aim to offer high quality work but also are loyal, honest, respectful, polite, kind and loving.</p><p>We want to build a great relationship with our customers and want to welcome a member to our team who shares the same values.</p><p><b>Purpose of Role:</b></p><p>This is a very unique role</p><p>We are looking for someone who is already currently working but their job offers flexibility where you can have our phone with you at all times and respond to clients and staff when required.</p><p>The phone is not always busy and very easily manageable.</p><p>You must take complete responsibility of our booking system including working closely with both customers and staff to offer a seamless booking service.</p><p>All communication channels are via phone calls, WhatsApp and some on emails.</p><p><b>RESPONSIBILITIES:</b></p><p>Some of the responsibilities, but not limited to, include:</p><p>&middot; Taking full responsibility of our customer booking system including building a close relationship with clients and staff</p><p>&middot; Must be able to communicate and support the staff well</p><p>&middot; Providing customer advice dealing with all forms of customer communication including Inbound/outbound phone calls, messages and emails.</p><p>&middot; Being able to naturally sell services to clients that benefit both parties</p><p>&middot; Dealing with day-to-day problems, customer complaints and continuously seeking for solutions</p><p>&middot; Being the go-to person for all booking &amp; detailing queries</p><p>&middot; Taking ownership to resolve member&rsquo;s queries or complaints.</p><p>This is a growing company and requires honest work done whole heartedly in order to help develop and grow the company.</p><p>This role will continuously change as the company grows and develops</p><p><b>REQUIREMENTS</b></p><p>&middot; Have great oral and written communication skills in both English &amp; Arabic. (Must Be Fluent)<br/>&middot; Must have good knowledge &amp; understanding about the car wash &amp; detailing industry and generally has a good understanding of the automotive industry. If not learn quickly</p><p>&middot; Neat &amp; Organised</p><p>&middot; Trustworthy &amp; Reliable</p><p>&middot; Loyalty - Must be enthusiastic in the company goals and growth</p><p><b>SKILLS</b></p><p>&middot; Professionalism &ndash; well spoken, smart, well mannered, mature</p><p>&middot; Personable - Able to work with people</p><p>&middot; Excellent telephony and interpersonal skills</p><p>&middot; Excellent writing skills for online communication</p><p>&middot; Complaint handling</p><p>&middot; Problem solver</p><p>&middot; Proactive</p><p>&middot; Positive mindset</p><p>&middot; Organizational skills</p><p>&middot; Quick learner</p><p>&middot; Sales skills</p><p>&middot; Leadership skills</p><p>&middot; People skills &ndash; able to work with people of all ages, background and colour</p><p><b>Desirable:</b></p><p>&middot; Solid understanding on car detailing and automotive industry in general</p><ul><li>THIS IS A VERY IMPORTANT ROLE FOR THE COMPANY AND A GREAT OPPORTUNITY FOR THOSE THAT WANT TO DEVELOP AND GROW THEIR SKILLS.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From QAR2,500.00 per month</p>

Booking Manager

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25134125<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Multi Property - Reservations Agent

<div><b>Additional Information</b><br>
<b>Job Number</b>25138139<br>
<b>Job Category</b>Reservations<br>
<b>Location</b>Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.</p><p><br>
</p><p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATIONS</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: No related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Cluster Reservations Agent

Ritaj Facilities management

<p>Job Summary:</p><p>The Front Desk Agent is responsible for greeting visitors, answering inquiries, managing bookings or appointments, and ensuring a welcoming and efficient front desk experience. They act as the face of the organization and play a key role in providing excellent customer service.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome guests, clients, or visitors in a professional manner.</li><li>Answer phone calls, emails, and messages promptly and courteously.</li><li>Maintain an organized and clean front desk and reception area.</li><li>Respond to customer queries and complaints, escalating issues as needed.</li><li>Schedule appointments or reservations and manage calendars.</li><li>Receive and distribute mail, deliveries, and packages.</li><li>Maintain records, forms, or registration logs as required.</li><li>Follow security procedures and control access to the premises.</li><li>Coordinate with other departments for smooth operations.</li></ul><p><b>Qualifications and Skills:</b></p><ul><li>High school diploma or equivalent; further education in hospitality or administration is an advantage.</li><li>Proven experience in a customer service or front desk role.</li><li>Excellent communication and interpersonal skills.</li><li>Proficiency in MS Office and front desk systems (e.g., POS, booking software).</li><li>Professional appearance and attitude.</li><li>Ability to multitask and remain calm under pressure.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR2,200.00 per month</p>

Front Desk Agent

Gulf Overseas HR Consultancy

<p>We are seeking a highly skilled and detail-oriented <b>Senior Freight Operations Officer</b> to lead and manage daily logistics operations across <b>air, sea, and land freight</b>. This role is crucial in ensuring smooth shipment handling, accurate documentation, and efficient coordination with customs, clients, and overseas agents.</p><p>The ideal candidate will have a strong background in freight forwarding, exceptional organizational skills, and a proactive approach to problem-solving.</p><p><b>Key Responsibilities:</b></p><ul><li><b>Shipment Coordination:</b></li></ul><p>Handle end-to-end logistics operations including booking, shipment tracking, documentation, clearance, and delivery across all freight modes (air, sea, land).</p><ul><li><b>Quotations &amp; Rate Negotiation:</b></li></ul><p>Prepare and send freight quotations to clients and negotiate rates with carriers, shipping lines, and vendors.</p><ul><li><b>Customs Clearance &amp; Compliance:</b></li></ul><p>Ensure all customs procedures comply with <b>Qatar&rsquo;s import/export regulations</b>, and oversee timely clearance of shipments.</p><ul><li><b>Client &amp; Agent Communication:</b></li></ul><p>Maintain professional communication with local and international clients, partners, and freight agents to ensure seamless operations and resolve issues as they arise.</p><ul><li><b>Documentation:</b></li></ul><p>Prepare and manage logistics documents such as AWB, B/L, invoices, packing lists, and customs clearance paperwork.</p><ul><li><b>Issue Resolution:</b></li></ul><p>Address shipment delays, exceptions, or operational issues promptly to uphold service quality.</p><ul><li><b>Business Development Support:</b></li></ul><p>Support sales and business development teams by sourcing reliable carriers, identifying cost-saving opportunities, and building relationships with new vendors and clients.</p><p><b>Requirements &amp; Qualifications:</b></p><ul><li><b>4&ndash;5 years of experience</b> in freight forwarding/logistics operations</li><li>Hands-on experience with <b>airfreight, seafreight, and land freight operations</b></li><li>Proven ability to <b>prepare freight quotations and negotiate rates</b></li><li>Excellent knowledge of <b>Qatar customs procedures</b> and compliance regulations</li><li>Strong command of <b>logistics documentation</b> and processes</li><li><b>Fluent in English</b>; Arabic language skills are a plus</li><li>Proficient in time management and multitasking</li><li>Strong communication, negotiation, and client relationship skills</li><li>Ability to perform under pressure and meet tight deadlines</li></ul><p><b>Preferred Attributes:</b></p><ul><li>Proactive, detail-oriented, and solution-focused</li><li>Ability to work independently and as part of a team</li><li>Experience using freight forwarding software and CRM systems</li><li>High level of accuracy and commitment to operational excellence</li></ul><p>Job Type: Full-time</p><p>Pay: QAR7,000.00 - QAR8,000.00 per month</p>

Senior Freight Operations Officer

Explore 81+ Booking agent in Doha this September. Find roles across top companies and apply now to boost your career.