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business analyst Jobs in Riyadh Saudi Arabia

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Systems Arabia

<div>
 
 We are looking for a detail-oriented Business Analyst / Documentation Specialist with experience in ERP and CRM systems. The role involves working closely with business and technical stakeholders to gather requirements, document processes, and ensure solutions meet business needs.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Gather, analyze, and document business requirements for ERP and CRM modules.
 </li>
 <li>
 Prepare and maintain functional documentation such as BRDs, process flows, and use cases.
 </li>
 <li>
 Facilitate workshops with stakeholders to map processes and identify gaps.
 </li>
 <li>
 Support configuration and customization decisions by translating business needs into functional requirements.
 </li>
 <li>
 Validate solutions during system testing and User Acceptance Testing (UAT).
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a related field (Business, Information Systems, Computer Science, or equivalent).
 </li>
 <li>
 3&ndash;5 years of experience as a Business Analyst or Documentation Specialist.
 </li>
 <li>
 Strong experience in requirements gathering and process mapping.
 </li>
 <li>
 Functional knowledge of ERP and CRM systems.
 </li>
 <li>
 Excellent communication skills and strong attention to detail.
 </li>
 </ul>
</div>

Business Analyst & Documentation Specialist

Torry Harris Integration Solutions

<div>
 
 
 Job Title: Business Analyst
 
 
 
 
 Work Location: Riyadh
 
 
 
 
 Mode of Working: Work from Office, with occasional short travel to visit customers
 
 
 
 
 Salary: SAR 25,000/ month
 
 
 
 
 
 
 
 Wanted &ndash; Business Analyst who likes to explore AI and propose creative alternatives for digital user journeys
 
 
 
 
 
 
 
 About Torry Harris:
 
 
 
 Torry Harris Business Solutions is a US based leader in integration-led digital enablement and transformation for over twenty-five years. Operating in Dubai since 2002 and now in Riyadh.
 
 
 Explore Torry Harris for innovative integration solutions, API management and digital transformation services in the Middle East. Our products and expertise help drive business growth and efficiency.
 
 
 https://www.torryharris.com/ae-en/
 
 
 
 
 
 
 About the Role:
 
 
 <ul>
 <li>
 You will help with gathering business requirements, key performance parameters and the benefit to clients in digital transformation so it is not just about adopting the latest technology but clearly benefiting from it.
 </li>
 <li>
 The role is a customer-facing, pre-sales-oriented position that requires the ability to use AI tools to accelerate market research and solution modeling.
 </li>
 <li>
 This is an exciting opportunity for a professional who enjoys engaging with strategic minds and shaping strong business outcomes through innovative, insight-driven thinking.
 </li>
 <li>
 It requires an eye for detail while seeing the bigger picture!
 </li>
 </ul>
 
 
 
 
 
 Our picture of You -
 
 
 <ul>
 <li>
 5+ years of experience in the software industry in a role where you interact with business users forging requirement definition.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in it for you?
 
 
 <ul>
 <li>
 Exposure C-Suite leaders and decision-makers at top-tier government agencies and enterprises across the Middle East, driving strategic digital transformation initiatives.
 </li>
 <li>
 Play a pivotal role in the digital transformation of the Middle East region.
 </li>
 <li>
 Opportunity to innovate by integrating AI into real life scenarios.
 </li>
 </ul>
</div>

Business Analyst

Node Technologies

<div>
 
 
 Job Title: Business Analyst
 
 
 
 
 Location : Riyadh, Saudi Arabia.
 
 
 
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Computer Science
 
 ,
 
 Information Systems
 
 , or a related field.
 </li>
 <li>
 Proven work experience in
 
 Saudi Arabia
 
 .
 </li>
 <li>
 Minimum
 
 3 years of I.T experience
 
 .
 </li>
 <li>
 Experience in
 
 digital assessment systems
 
 .
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 <ol>
 <li>
 
 Business Analysis &amp; Requirements Gathering:
 
 </li>
 </ol>
 <ul>
 <li>
 Collect and analyze user and stakeholder requirements.
 </li>
 <li>
 Prepare functional and technical requirement documents.
 </li>
 </ul>
 <ol>
 <li>
 
 Coordination with Development Teams:
 
 </li>
 </ol>
 <ul>
 <li>
 Translate requirements into actionable specifications.
 </li>
 <li>
 Ensure technical solutions align with business objectives.
 </li>
 </ul>
 <ol>
 <li>
 
 Digital Assessment Systems Management:
 
 </li>
 </ol>
 <ul>
 <li>
 Design and enhance digital assessment systems.
 </li>
 <li>
 Conduct testing and ensure system quality.
 </li>
 </ul>
 <ol>
 <li>
 
 Reporting &amp; Technical Support:
 
 </li>
 </ol>
 <ul>
 <li>
 Prepare analytical reports to support decision-making.
 </li>
 <li>
 Provide technical support and user training.
 </li>
 </ul>
 
 
 
 
 
 Required Skills:
 
 
 <ul>
 <li>
 Proficiency in programming languages and frameworks.
 </li>
 <li>
 Strong analytical skills and understanding of system development lifecycle.
 </li>
 <li>
 Familiarity with project management and documentation tools.
 </li>
 <li>
 Excellent communication and teamwork abilities.
 </li>
 </ul>
 
 
</div>

Stitch

We are seeking driven and detail-oriented Business Analysts with 2+ years of relevant experience to join our team. In this role, you will own and drive end-to-end product implementations for our Lending solutions, acting as a critical bridge between customers and internal technology teams to ensure successful delivery and adoption of the platform.Key Responsibilities<ul><li>Develop a strong understanding of lending products and gain in-depth knowledge of Stitch&rsquo;s lending solutions.</li><li>Lead requirements gathering sessions with clients to understand business needs and implementation expectations.</li><li>Translate business requirements into clear, structured documentation including Business Solution Documents (BSDs), user stories, functional specifications, and test cases.</li><li>Work closely with the technology and product teams to ensure accurate knowledge transfer and alignment on implementation plans.</li><li>Act as the single point of contact (SPOC) for customers throughout the implementation lifecycle, owning timelines, deliverables, and communication.</li><li>Plan, coordinate, and conduct User Acceptance Testing (UAT), including end-user training and UAT support.</li><li>Collaborate with cross-functional teams (Product, Engineering, QA, Operations) to ensure timely delivery and smooth go-live.</li><li>Identify risks and proactively drive resolutions to ensure successful project outcomes.</li></ul>Required Skills &amp; Qualifications<ul><li>2+ years of experience as a Business Analyst, preferably in Lending, BFSI, FinTech, or Financial Services.</li><li>MBA in Finance (mandatory).</li><li>Strong understanding of lending processes and financial products.</li><li>Excellent communication, documentation, and stakeholder management skills.</li><li>High attention to detail with a strong analytical mindset.</li><li>Proactive attitude with the ability to manage multiple stakeholders and parallel projects.</li><li>Experience working in client-facing roles and implementation environments is a plus.</li></ul>Preferred<ul><li>Immediate joiners</li><li>Experience with Agile/Scrum methodologies</li><li>Exposure to UAT planning and execution</li></ul>Job Type: Full-time

Avensys Consulting

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 
 
 
 
 
 
 We are seeking for
 
 Command Center Analyst
 
 Position
 
 
 
 
 
 
 Position Details:
 
 
 
 
 Command Center Analyst
 
 (1 year Onsite Assignment)
 
 
 
 
 
 Location: Riyadh, Saudi Arabia (Onsite required, Proficiency in Arabic Language is Mandatory)
 
 
 
 
 Engagement Type: Contract &mdash; 1 year (Renewable)
 
 
 
 
 Start Date: Immediate / As soon as available
 
 
 
 
 Yrs of Exp: Min 2+ years of relevant experience
 
 
 
 
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Monitor IT infrastructure alerts and events across network, server, and application systems using monitoring tools.
 </li>
 <li>
 Create and categorize tickets in the ITSM system (e.g., ServiceNow, BMC) as per SOPs upon detection of defined alerts or threshold breaches.
 </li>
 <li>
 Follow predefined workflows to notify relevant resolver groups or escalate incidents when needed.
 </li>
 <li>
 Operate in a 24x7 shift environment (including night and weekend shifts).
 </li>
 <li>
 Maintain event logs and document issues accurately for further triage and resolution.
 </li>
 <li>
 Support initial validation of events (false positive elimination) based on standard checks.
 </li>
 <li>
 Collaborate with L1/L2 support teams for incident handover or follow-up.
 </li>
 <li>
 Ensure compliance with monitoring KPIs and SLAs for incident detection and ticket creation.
 </li>
 <li>
 Assist in upkeep of monitoring dashboards and tools under supervision.
 </li>
 <li>
 Participate in periodic system health checks and basic IT operations tasks based on SOPs.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
 <li>
 2&ndash;5 years in NOC/Helpdesk/Operations
 </li>
 <li>
 Familiarity with monitoring tools.
 </li>
 <li>
 ITIL Foundations
 </li>
 <li>
 Strong communication Skills.
 </li>
 <li>
 Readiness for 24&times;7 shifts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 WHAT&rsquo;S ON OFFER:
 
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 
 
 
 
 
 
 
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to
 
 uma@aven-sys.com
 
 . Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS:
 
 
 Consultant Name : Uma
 
 
 AvensysConsultingPteLtd
 
 
 
 
 
 
 
 Privacy Statement:
 
 
 Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.
 
 
 
</div>

Command Center Analyst

<div>
 
 Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.
 
 
 
 
 
 We are currently looking to hire a Quality Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
 
 
 
 
 
 Role: Quality Analyst
 
 
 Location: Riyadh, Saudi Arabia
 
 
 Type: Contract (3 months Contract -extendable)
 
 
 Experience: 1-5 years
 
 
 Note: Looking for Immediate Joiners
 
 
 
 
 
 Responsibilities
 
 
 Ensure incident and request handling meets quality standards: audit tickets for accuracy and SLA adherence, identify trends and process gaps, provide feedback and training to improve resolution quality and reporting.
 
 
 
 
 
 We are seeking a detail-oriented and process-driven Quality Analyst to ensure high standards of service delivery across Incident and Request Management operations. The Quality Analyst will be responsible for conducting regular audits, ensuring SLA compliance, identifying performance gaps, and driving continuous improvement initiatives within the Service Desk/ITSM environment.
 
 
 ________________________________________
 
 
 Key Responsibilities:
 
 
 1. Quality Auditing &amp; Compliance
 
 
 &bull; Conduct periodic audits of incident and service request tickets to ensure accuracy, completeness, and adherence to ITIL/organizational quality standards.
 
 
 &bull; Verify that tickets include proper categorization, prioritization, documentation, and resolution steps.
 
 
 &bull; Ensure compliance with SLAs, response timelines, and escalation protocols.
 
 
 &bull; Identify discrepancies, errors, or incomplete ticket handling and ensure corrective measures are implemented.
 
 
 2. Process Monitoring &amp; Improvement
 
 
 &bull; Analyze recurring issues, ticket trends, and operational patterns to identify process gaps or service delivery inefficiencies.
 
 
 &bull; Recommend improvements to enhance the quality, speed, and consistency of incident and request resolution.
 
 
 &bull; Support the development and refinement of standard operating procedures (SOPs) and knowledge articles.
 
 
 3. Feedback, Coaching &amp; Training
 
 
 &bull; Provide structured feedback to Service Desk agents, L1/L2 teams, and other operational staff based on audit findings.
 
 
 &bull; Conduct refresher training sessions to address common errors, ensure process adherence, and improve overall service quality.
 
 
 &bull; Collaborate with team leads to support capability development and performance enhancement.
 
 
 4. Reporting &amp; Documentation
 
 
 &bull; Prepare monthly/weekly quality reports highlighting audit results, SLA performance, accuracy levels, and improvement areas.
 
 
 &bull; Track and maintain quality metrics, KPIs, and compliance dashboards to support operational decision-making.
 
 
 &bull; Document quality findings, improvement plans, and follow-up actions.
 
 
 5. Stakeholder Collaboration
 
 
 &bull; Work closely with Incident Managers, Service Desk Leads, and Process Owners to ensure quality expectations are met.
 
 
 &bull; Participate in review calls, quality meetings, and RCA discussions to drive continuous improvement.
 
 
 &bull; Support internal audits and assist with compliance requirements as needed.
 
 
 ________________________________________
 
 
 Required Skills &amp; Qualifications:
 
 
 &bull; 2&ndash;5 years of experience as a Quality Analyst in IT Support, ITSM, Service Desk, or a similar environment.
 
 
 &bull; Strong knowledge of ITIL processes, especially Incident, Request, and Problem Management.
 
 
 &bull; Experience in ticketing tools such as ServiceNow, Remedy, JIRA, or similar platforms.
 
 
 &bull; Excellent analytical, auditing, and documentation skills.
 
 
 &bull; Strong communication and interpersonal skills for effective coaching and feedback.
 
 
 &bull; Ability to identify patterns, trends, and process bottlenecks.
 
 
 ________________________________________
 
 
 Preferred Skills:
 
 
 &bull; ITIL Foundation certification.
 
 
 &bull; Experience working with quality frameworks or continuous improvement methodologies (Lean, Six Sigma).
 
 
 &bull; Prior experience in SLA monitoring and reporting.
 
 
 
 
 
 WHAT&rsquo;S ON OFFER:
 
 
 You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.
 
 
 
 
 
 To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to kumar@aven-sys.com Your interest will be treated with strict confidentiality.
 
 
 
 
 
 CONSULTANT DETAILS:
 
 
 Consultant Name: Kumar Ankush
 
 
 Avensys Consulting Pte Ltd
 
 
 Email: kumar@aven-sys.com
 
 
 Call: +65 6727 7653 | Ext: 653
 
 
 
 
 
 Privacy Statement:
 
 
 We take your personal data protection seriously and adhere to both EU and local data protections regulations.
 
 
 Upon submission of your CV, you grant Avensys Consulting permission to retain your personal information in our electronic database, unless you specify otherwise. This data will be used to evaluate your suitability for current and potential job openings within our organization. Should you wish to have your personal data removed at any point, a simple notification to us will suffice.
 
 
 Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants
 
 
 
</div>

Quality Analyst

TAWANTECH

<div>Role Overview
We are seeking an experienced Business Analyst with strong knowledge of FIS Memento to support implementation, enhancement, and ongoing operations of the Memento platform. The role involves acting as a bridge between business stakeholders and technical teams to ensure accurate requirements gathering and successful delivery. 
Key Responsibilities<ul><li>Gather, analyze, and document business and functional requirements related to FIS Memento</li><li>Work closely with stakeholders to understand regulatory, accounting, and reporting needs</li><li>Translate business requirements into clear functional specifications for technical teams</li><li>Support configuration, testing, and implementation of Memento solutions</li><li>Provide production support and continuous process improvement</li><li>Prepare documentation, workflows, and user guides</li></ul>
Required Skills &amp; Experience<ul><li>3+ years of experience as a Business Analyst in financial systems</li><li>Hands-on experience with FIS Memento (mandatory)</li><li>Strong understanding of financial products, accounting, and regulatory reporting</li><li>Excellent communication and stakeholder management skills</li></ul> 
Nice to Have<ul><li>Experience in banking or capital markets</li><li>Knowledge of data reconciliation and financial controls</li></ul></div>

FIS Memento - Business Analyst

Explore 1312+ Business analyst consultant in Riyadh Saudi Arabia this January. Find roles across top companies and apply now to boost your career.

1312 business analyst consultant jobs IN Riyadh Saudi Arabia

Business Analyst & Documentation Specialist

Business Analyst

Business Analyst

Business Analyst

Command Center Analyst

Quality Analyst

FIS Memento - Business Analyst