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business development consultant new business sales english

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 2 years of experience in full life-cycle sales.
 </li>
 <li>
 Ability to communicate in English fluently in order to communicate in this customer-facing business role.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Master's degree in Business Administration or equivalent practical experience.
 </li>
 <li>
 Experience in planning, delivering and executing marketing campaigns, measurement, creative strategy, relationships and stakeholder management.
 </li>
 <li>
 Experience with working in business, consulting, media, or advertising.
 </li>
 <li>
 Knowledge of India market and insights into both digital and traditional media with the ability to analyze spreadsheets and create or deliver presentations.
 </li>
 <li>
 Ability to communicate in Tamil, Telugu and Kannada fluently to support client relationship management in this region.
 </li>
 <li>
 Excellent communication and collaborating skills, with the ability to present advertising solutions to multiple audiences.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 Businesses of all shapes and sizes rely on Google&rsquo;s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
 
 
 Google&rsquo;s New Business Sales team is a group of highly-skilled professionals whose focus is on engaging and obtaining high potential advertisers, and subsequently persuading them to incorporate Google's range of marketing products (YouTube, Google Ads and the Google Display Network) into their current marketing strategies. This global and dedicated team is the engine behind Google&rsquo;s continued growth.
 
 
 Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you&rsquo;ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Prospect, manage and forecast new business pipeline and opportunities.
 </li>
 <li>
 Consult with C-level customers to achieve online marketing and business goals.
 </li>
 <li>
 Identify the customer's needs and tests. Design compelling marketing solutions and develop solutions using product knowledge to optimize success for our customers and deliver an outstanding customer experience.
 </li>
 <li>
 Work with multiple stakeholders and represent the customer internally.
 </li>
 <li>
 Conduct research and analysis, to develop strategies which capitalize on market potential and opportunities.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Business Development Consultant, New Business Sales (English)

Amazon

<div>
 
 Description
 
 
 
 About the Role &ndash; Account Manager:
 
 
 The Account Manager will be chartered with recruiting top brands into Amazon North America (US/CA) 1P and subsequently setting them up for success as vendors in Amazon by perfectly launching them. If you&rsquo;re inspired by a new challenge and the thought of contributing to a new business in a significant way this is the position for you.
 
 
 In this role, you will be operating in a fast-moving and often ambiguous environment and will have full responsibility for achieving business objectives. Specifically, the individual will be responsible for identifying and building relationships with key influencers and decision makers within the executive teams of prospective vendors/suppliers along with internal stakeholders and cross functional teams to create and present compelling Amazon solutions that meet and exceed the vendor expectations of a direct relationship with Amazon Retail.
 
 
 You will also be encouraged to identify ways to automate and simplify manual processes in order to improve productivity.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Identify, prospect, and recruit new brands to Amazon North America (US/CA) 1P by explaining the benefits of a Retail relationship with Amazon and negotiating contractual terms.
 </li>
 <li>
 Be a business consultant to new vendors providing insights and advice, with the ability to interact with different business profiles and sectors.
 </li>
 <li>
 Help new vendors master Amazon&rsquo;s tools and systems so that they can be self-sufficient and integrate their products to Amazon&rsquo;s platform efficiently.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of sales or account management experience
 </li>
 <li>
 2+ years of digital advertising and client facing roles experience
 </li>
 <li>
 Experience with Excel
 </li>
 <li>
 Experience analyzing data and best practices to assess performance drivers
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience analyzing key open issues and resolution metrics for each of the managed accounts
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI - BLR 14 SEZ - F07
 
 
 Job ID: A3064276
</div>

Account Manager, Retail Business Services

Tata Housing Development Company Limited

<div>
 
 
 Key purpose of the job:
 
 
 
 
 
 
 
 We are looking for an architect who has experience working with developers.
 
 
 
 Responsible for the entire design work cluster for the assigned projects and will have end to end design management accountability i.e. will provide and coordinate for the complete design package (ie from concept to GFC drawings) which is ready for execution and take ownership of the same
 
 
 
 
 
 
 Strategic
 
 
 <ul>
 <li>
 Develop an in-depth understanding of the regional by-laws, DCR and other regulatory frameworks and ensure that on an overall basis regulatory related delays are minimized
 </li>
 <li>
 Participate in value engineering initiatives to monitor cost after each stage of design
 </li>
 <li>
 Responsible for timely deliverables of drawings / information to Marlketing team &amp; Site team.
 </li>
 </ul>
 
 
 
 
 
 Operational
 
 
 
 Due Diligence Stage
 
 <ul>
 <li>
 Conduct a joint preliminary site visit for project acquisition and generate a preliminary filter
 </li>
 <li>
 Carry out Test Fit / feasibility drawings with preliminary design requirements, area diagram and calculations and make adjustments in accordance with feedback received from marketing and budgeting teams
 </li>
 <li>
 Prepare revised test fit in accordance with feedback received from Product Development Task Force and prepare a developability report
 </li>
 <li>
 Coordinate with subject matter experts to incorporate various inputs
 </li>
 <li>
 To ensure all the drawings / documents / information are uploaded in BIM.
 </li>
 </ul>
 
 
 
 
 Concept Development Stage
 
 <ul>
 <li>
 Prepare and circulate a Requirement for proposal (RFP) to external agencies and generate a note for record for internal circulation
 </li>
 <li>
 Evaluate Report received from external agencies, incorporate alterations and present to internal team
 </li>
 <li>
 Prepare Architectural brief based on the marketing brief received and circulate the same to external agencies
 </li>
 <li>
 Conduct a joint site visit with consultants and receive site study report
 </li>
 <li>
 Receive concept lay-out from external architects and present it to budgeting and marketing team in Concept Development Task Force
 </li>
 <li>
 Prepare MOM from Concept Development Task Force and circulate it internally
 </li>
 <li>
 Assist in finalization of concept within timelines and in conducting of workshop to present the final concept to all departments
 </li>
 <li>
 Coordinate to get sign off on the concept deck from all stake holders.
 </li>
 </ul>
 
 
 
 
 Schematic Stage
 
 <ul>
 <li>
 Assist in conducting Concept Development Task Force to generate project schemes
 </li>
 <li>
 Generate a schematic document and circulate to Project Management Group, budgeting, Marketing &amp; Sales, procurement, Business Development teams for approval
 </li>
 <li>
 Develop an area statement
 </li>
 <li>
 Assist in conducting a workshop for all consultants and departments on-site
 </li>
 <li>
 Ensure completion of the stage within timelines
 </li>
 <li>
 Create content for all marketing collateral
 </li>
 <li>
 To upload the drawings / information in BIM server.
 </li>
 </ul>
 
 
 
 
 Design Development
 
 <ul>
 <li>
 Track &amp; monitor preparation of final working drawings/construction drawings by consultants &amp; structural design prepared by external consultant
 </li>
 <li>
 Ensure that the construction drawings and structural drawing are in sync with each other
 </li>
 <li>
 Share the design development package with international consultants for review and feedback at different phases of completion
 </li>
 <li>
 Assist in conducting Concept Development Task Force for selection of materials
 </li>
 <li>
 Visit vendors and select samples with Procurement team
 </li>
 <li>
 Make a specification sheet and circulate to relevant departments for sign off
 </li>
 <li>
 Issue the drawings to site and upload the drawings in BIM server
 </li>
 </ul>
 
 
 
 
 Sales &amp; RERA collaterals
 
 <ul>
 <li>
 Check the plines in Autocad to arrive at the carpet areas and sale areas.
 </li>
 <li>
 Check the sale plans and sale areas before submitting to sales team &amp; RERA portal.
 </li>
 </ul>
 
 
 
 
 Tender deliverables
 
 <ul>
 <li>
 To check the BOQ, technical specification and tender drawings before sending to the procurement team
 </li>
 <li>
 To coordinate with cost consultants and internal stake holders to close the package
 </li>
 </ul>
 
 
 
 
 GFC Drawings
 
 <ul>
 <li>
 Prepare final GFC drawings and production drawings in close coordination with Regional Design Managers
 </li>
 <li>
 Assist in conducting GFC workshops to ensure thorough review of the GFC drawings, alignment of all departments and obtaining necessary signoffs
 </li>
 <li>
 Monitoring &amp; documentation.
 </li>
 </ul>
 
 
 
 
 Site coordination
 
 <ul>
 <li>
 To ensure that all the queries of the site team are resolved by the consultants.
 </li>
 <li>
 To be prompt in escalations and follow ups to avoid delays in deliverables.
 </li>
 <li>
 To understand the site intricacies and to revert with solutions to suit site conditions.
 </li>
 </ul>
 
 Others
 
 <ul>
 <li>
 Provide support to the Regional Design teams and Project Management teams as and when required and help in resolution of design related issues
 </li>
 <li>
 To deal with both base building &amp; interiors / fit out for the projects.
 </li>
 <li>
 To ensure timely deliverables from consultants
 </li>
 <li>
 To update status related to internal audits &amp; compliance.
 </li>
 <li>
 Keep a track of design budgets &amp; timelines
 </li>
 <li>
 Accurate documentation
 </li>
 <li>
 To review invoices &amp; contract agreements for consultants
 </li>
 <li>
 To prepare presentation / reports / documentation etc for the projects.
 </li>
 <li>
 Review of design and area statement &amp; tender documents at every stage of project.
 </li>
 <li>
 Review and coordination with all design consultants like architects, structural consultant, landscape, MEP, infrastructure, etc
 </li>
 <li>
 To attend and Conducting weekly design review meetings with consultants.
 </li>
 <li>
 To attend meetings with statutory consultants &amp; authorities and forward the inputs to external consultants.
 </li>
 <li>
 To check the survey boundaries and extents.
 </li>
 <li>
 To upload the inventory list for carparking and sale areas in internal portal.
 </li>
 <li>
 Quick turn around time for all tasks is utmost priority.
 </li>
 <li>
 To upgrade the drawings received from consultants and make it presentable to be sent to management.
 </li>
 </ul>
 
 
 
 
 
 Developmental
 
 
 <ul>
 <li>
 Ensure feedback from past/ongoing projects is incorporated into future projects
 </li>
 <li>
 Keep abreast with respect to competitor design both on an overall and regional basis and ensure that the Brand is one step ahead of the curve
 </li>
 <li>
 Having positive attitude and ability to work as a team.
 </li>
 </ul>
 
 
 Internal &amp; External Interactions
 
 
 
 Internal: Business Development, Marketing &amp; Sales, Project Management Group, Procurement &amp; Contracts
 
 
 External: Architects, Consultants, Vendors, Contractors, Statutory authorities.
 
 
 
 
 
 
 Education &amp; Experience Requirement:
 
 
 <ul>
 <li>
 Minimum Bachelors of Architecture degree
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 6-9 years of experience in design management
 </li>
 <li>
 Ability to understand the internal &amp; external customer requirements.
 </li>
 <li>
 Good knowledge of the regulatory framework of the top 8 cities is preferred
 </li>
 <li>
 Thorough knowledge of minimum softwares like Autocad, Revit, BIM, Google sketchup, MS office, Photoshop
 </li>
 <li>
 Prior experience of working on IGBC/LEED/ GRIHA projects is required
 </li>
 </ul>
 
 
</div>

Deputy Manager- Architect

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 2 to join our growing inbound sales team focused on the European market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (3-7 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 <li>
 Experience working in shifts aligned with North American time zones.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Senior Account Executive - Inside Sales

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a highly motivated and customer-centric Account Executive Level 1 to join our growing inbound sales team focused on the Middle East market. This is a critical role responsible for capitalizing on a steady stream of marketing-qualified leads and converting interest into revenue. The ideal candidate will have a proven track record in a high-velocity inbound SaaS sales environment, a deep understanding of the sales lifecycle, and the ability to effectively articulate our value proposition to prospects in North America. You will be instrumental in driving revenue growth by mastering the art of converting inbound interest into loyal customers.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 Inbound Lead Management &amp; Qualification:
 
 
 
 
 <ul>
 <li>
 
 Engage with a high volume of inbound leads from various marketing channels with speed and efficiency.
 
 
 
 </li>
 <li>
 Conduct thorough discovery calls to qualify leads, uncover prospect needs, pain points, and business objectives, effectively positioning our SaaS solution as the optimal answer.
 </li>
 <li>
 
 Manage and prioritize the inbound lead pipeline to consistently meet and exceed quarterly and annual sales quotas.
 
 
 
 </li>
 </ul>
 
 
 Full Sales Cycle Management:
 
 
 
 
 <ul>
 <li>
 
 Own the entire sales cycle from initial inbound inquiry and qualification through product demonstration, proposal generation, negotiation, and deal closure.
 
 
 
 </li>
 <li>
 
 Deliver compelling and tailored product demonstrations (often virtually) that highlight the unique value and ROI of our platform for the North American audience.
 
 
 
 </li>
 </ul>
 
 
 Revenue Generation &amp; Quota Attainment:
 
 
 
 
 <ul>
 <li>
 Consistently meet or exceed individual sales targets and contribute significantly to the team's overall revenue goals.
 </li>
 <li>
 Forecast sales accurately and maintain a healthy pipeline coverage.
 </li>
 <li>
 Identify upsell and cross-sell opportunities within newly acquired accounts post-initial sale.
 </li>
 </ul>
 
 
 Strategic Account Engagement:
 
 
 
 
 <ul>
 <li>
 Develop and nurture strong, long-term relationships with prospects and key stakeholders, acting as a trusted advisor throughout the sales process.
 </li>
 <li>
 Navigate complex organizational structures and identify all relevant decision-makers and influencers.
 </li>
 <li>
 Understand the competitive landscape and articulate our differentiating factors effectively.
 </li>
 </ul>
 
 
 Collaboration &amp; Communication:
 
 
 
 
 <ul>
 <li>
 
 Collaborate closely with the Marketing team to provide a tight feedback loop on lead quality and campaign effectiveness.
 
 
 
 </li>
 <li>
 
 Work with Sales Development, Product, and Customer Success teams to ensure a seamless prospect and customer experience.
 
 
 
 </li>
 <li>
 Maintain accurate and up-to-date records of all sales activities, pipeline, and customer information in the CRM system (e.g., Salesforce, HubSpot).
 </li>
 </ul>
 
 
 Continuous Learning &amp; Improvement:
 
 
 
 
 <ul>
 <li>
 Stay abreast of industry trends, market developments, and competitor activities, particularly within the North American market.
 </li>
 <li>
 Continuously refine sales methodologies, product knowledge, and objection handling techniques.
 </li>
 <li>
 Actively participate in sales training, workshops, and coaching sessions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 Proven Inbound Sales Success (2-4 years):
 
 Demonstrated track record of consistently meeting or exceeding sales quotas in a B2B SaaS inbound sales environment, with significant experience selling to North American clients.
 </li>
 <li>
 
 Inbound Lead Conversion Expertise:
 
 Skill in rapidly engaging, qualifying, and converting a high volume of marketing-qualified leads.
 </li>
 <li>
 
 Consultative Selling &amp; Discovery:
 
 Strong ability to conduct deep discovery, actively listen, understand complex business challenges, and articulate value-based solutions rather than just features.
 </li>
 <li>
 
 Compelling Presentation &amp; Demonstration:
 
 Exceptional ability to deliver engaging and tailored virtual product demonstrations and presentations that resonate with diverse North American audiences, including C-level executives.
 </li>
 <li>
 
 Objection Handling &amp; Negotiation:
 
 Proven skill in anticipating, addressing, and overcoming objections effectively, leading to successful negotiations and deal closures.
 </li>
 <li>
 
 Pipeline Management &amp; Forecasting:
 
 Strong proficiency in managing a sales pipeline, accurately forecasting revenue, and utilizing CRM tools (e.g., Salesforce, HubSpot) to track progress and report on performance.
 </li>
 <li>
 
 Communication Excellence:
 
 Outstanding verbal and written communication skills in English, with a strong understanding of North American business etiquette and cultural nuances.
 </li>
 <li>
 
 Resilience &amp; Persistence:
 
 High level of tenacity and a positive attitude, with a strong drive to succeed in a target-driven environment.
 </li>
 <li>
 
 Self-Motivation &amp; Autonomy:
 
 Ability to work independently, manage time effectively, and take initiative to drive results without constant supervision, often during hours that align with the North American market.
 </li>
 <li>
 
 Adaptability &amp; Learning Agility:
 
 Quick learner, capable of adapting to new technologies, market changes, and evolving sales strategies.
 </li>
 <li>
 
 Tech Savvy:
 
 Comfortable with SaaS platforms and proficient in using sales engagement tools (e.g., SalesLoft, Outreach.io), and CRM systems.
 </li>
 </ul>
 
 
 Desired Skills:
 
 
 
 
 <ul>
 <li>
 Experience selling within specific industries relevant to the North American market (e.g., FinTech, HR Tech, Healthcare).
 </li>
 <li>
 Familiarity with specific sales methodologies (e.g., MEDDIC, Challenger Sale, SPIN Selling, Sandler).
 </li>
 <li>
 Strong analytical skills to identify trends and opportunities from sales data.
 </li>
 <li>
 Experience working in shifts aligned with North American time zones.
 </li>
 </ul>
 
 
 Educational Background:
 
 
 
 
 <ul>
 <li>
 
 Bachelor's degree
 
 
 
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
</div>

Account Executive - Inside Sales

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Senior Consultant Tax Technology Consulting - Sirion - CLM
 
 
 
 The role of technology in legal functions is growing exponentially and allowing legal departments to transform how they improve their processes, increase efficiencies and transform the future of legal services delivery. If you are someone who thrives in navigating the growing legal transformation through a technology lens and partnering with passionate professionals to help companies achieve their objectives; then we would like to get to know you. Apply now!
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Senior Consultant in Deloitte&rsquo;s Legal Business Services function, you will be a part of a team that provides an integrated approach to technology implementations, automation, data wrangling and document extraction and data management and analytics that help legal departments maximize the strategic value to the organization. You will deliver services for companies that streamline their process and increase efficiency, leveraging numerous applications.
 
 
 This is a unique opportunity for you to join a team as it expands and help us position Deloitte as the clear legal technology leader.
 
 
 As a Legal Business Services Senior Consultant, you will contribute to the growth and success of Deloitte Tax LLP in a variety of way, including:
 
 
 <ul>
 <li>
 Client Management : Participate in the day-to-day interactions with client&rsquo;s project team members and Deloitte project leadership members.
 </li>
 <li>
 Delivery : Work with a team to optimize tax and legal processes, leveraging technology to align tax and legal software with the clients&rsquo; specific requirements and goals.
 </li>
 <li>
 Solutions: Work with a team to develop and leverage automation and innovative solutions to aid in the efficiency of tax and legal departments.
 </li>
 <li>
 Support : Provide training and software support around day-to-day activities, related to processes and various technologies or situational changes.
 </li>
 <li>
 Project Management : Assist with project management tasks, such as creating workplans, tracking budgeted time to actual hours incurred, writing status reports, and actively participating in status calls.
 </li>
 <li>
 Cross Functional Teaming : Understand and articulate the broader practice and Deloitte overall. Maintain relationships and serve clients holistically.
 </li>
 <li>
 People Development : Participate in the development of team members.
 </li>
 <li>
 Business Development : Participate in and contribute to pursuit teams.
 
 
 </li>
 </ul>
 
 The team
 
 
 
 At Deloitte Tax LLP, our Legal Business Services (LBS) practice helps legal departments pursue a streamlined, transparent, and efficient legal function that enhances the core responsibilities of operations, contracting, compliance, reporting and planning, while also positioning Deloitte as a strategic business advisor for the digital era. We specialize in advising legal departments and can effectively address a corporate legal function&rsquo;s unique needs, requirements and obligations. As legal operations and contracting specialists, we help clients make appropriate operations and technology choices. Our team, the largest of its type, offers the necessary combination of skills, methodology and practical experience to help clients with contract lifecycle management, legal entity management, and legal operations services.
 
 
 Deloitte LBS professionals are aligned across our global network of member firms to support our clients&rsquo; objectives and address their challenges. Our team&rsquo;s multi-disciplinary approach combines technical and technology skillsets, enabling greater impact and efficiency within our client&rsquo;s organization. LBS helps clients with operating model evaluation, roadmap development for a desired future state, data management solutions, automation opportunities, contract lifecycle management, legal entity management, and legal operating models. Learn more about Deloitte Legal Business Services.
 
 
 
 Qualifications
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Law, Information Technology, Computer Science, or a related field.
 </li>
 <li>
 6+ years of experience in CLM platform implementation, business process consulting, or technology advisory, with hands-on exposure to one or more leading CLM solutions (e.g., Icertis, DocuSign, Ironclad, SirionLabs, Conga, Agiloft, etc.).
 </li>
 <li>
 Trained and certified on Sirion Platform (Sirion L1, L2, L3 trained &amp; Certified, Sirion Certified CLM Specialist), At least 1-2 years of Sirion implementation experience for Global organizations.
 </li>
 <li>
 Demonstrated experience leading end-to-end CLM implementation projects, including facilitating client workshops, conducting stakeholder interviews, process mapping, solution designing, configuration, testing, deployment, and post-go-live support.
 </li>
 <li>
 Proven ability to manage project teams, coordinate deliverables, and mentor junior consultants.
 </li>
 <li>
 Experience with system integrations within CLM platforms (e.g., SSO, eSignature, ServiceNow, Salesforce)
 </li>
 <li>
 In-depth knowledge of contract management processes, template rationalization, playbook creation, and process harmonization.
 </li>
 <li>
 Experience implementing and driving value from advanced AI modules, including agentic and autonomous capabilities, within major CLM platforms.
 </li>
 <li>
 Familiarity with vendor selection processes, including RFP/RFI development, evaluation criteria, and comparative analysis of CLM platforms.
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to resolve complex business and technical challenges and develop innovative solutions.
 </li>
 <li>
 Excellent client-facing, verbal, and written communication skills, including experience presenting to executive stakeholders.
 </li>
 <li>
 Strong project management and organizational skills, with a relentless focus on quality and timely delivery of work products.
 </li>
 <li>
 Ability to work collaboratively within a matrixed, multi-disciplinary team and across multiple time zones.
 </li>
 <li>
 Ability to perform job responsibilities within a hybrid work model that requires professionals to co-locate in person 2-3 days per week in respective office locations.
 </li>
 <li>
 Willingness to travel for client engagements as required.
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Experience supporting legal teams or procurement teams with contract management
 </li>
 <li>
 Experience with document extraction tools, data wrangling tools such as Alteryx, and visualization/BI tools such as Power BI, Tableau or QlikView and others
 </li>
 <li>
 One of the following active accreditations obtained, in process, or willing and able to obtain:
 </li>
 <li>
 Licensed CPA in state of practice/primary office if eligible to sit for the CPA
 </li>
 <li>
 If not CPA eligible:
 </li>
 <ul>
 <li>
 Licensed Attorney (or foreign equivalent)
 </li>
 <li>
 Enrolled Agent
 </li>
 <li>
 PMP (Project Management Certification)
 </li>
 <li>
 Contract &amp; Commercial Management (CCM) Certification Program
 </li>
 <li>
 Certified Financial Analyst (CFA)
 </li>
 <li>
 PMI Agile Certified Practitioner (Project Management Institute-ACP)
 </li>
 <li>
 Certified Change Management Professional (CCMP)
 </li>
 <li>
 Certified Business Analysis Professional (CBAP)
 </li>
 <li>
 Procurement/Legal Procurement or SAS&reg; Certified Data Scientist
 </li>
 <li>
 Paralegal Certification with a 4-year degree
 </li>
 <li>
 Technical Certifications:
 </li>
 <ul>
 <li>
 Six Sigma (Black Belt and Green Belt)
 </li>
 <li>
 Microsoft Certified Solutions Developer (MCSD) Contract &amp; Commercial Management (CCM) Certification Program, PMI Agile Certified Practitioner (Project Management Institute-ACP)
 </li>
 <li>
 Certified Systems Engineering Professional (CSEP)
 </li>
 <li>
 The Information Systems Security
 </li>
 <li>
 Architecture Professional (CISSP-ISSAP)
 </li>
 <li>
 Certified Change Management Professional (CCMP) or SAS&reg; Certified Data Scientist
 </li>
 <li>
 DocuSign (Workflow Manager, E-signature, CLM, etc.)
 </li>
 <li>
 iCertis
 </li>
 <li>
 Onit Product Suite (Level 2 and above)
 </li>
 <li>
 Conga CLM
 </li>
 <li>
 Agiloft
 </li>
 <li>
 Sirion Labs
 </li>
 <li>
 Kira
 </li>
 <li>
 Thomson Reuters (Legal Tracker, High Q, or Contract Express),
 </li>
 <li>
 Wolters Kluwer Passport (Passport Legal Spend and Matter Management),
 </li>
 <li>
 Mitratech Team Connect and TAP
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients&rsquo; most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 318197
</div>

Senior Consultant - Tax-TTC- Sirion - Hyderabad/Bengaluru/Gurugram/Pune/Chennai/Mumbai/Kolkata

ZEISS India

<div>
 
 ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports &amp; Cine Optics.
 
 
 
 
 
 ZEISS India has 3 production facilities, R&amp;D center, Global IT services and about 40 Sales &amp; Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS&rsquo; success story in India is continuing at a rapid pace.
 
 
 
 
 
 
 Purpose of this position / Position summary :
 
 
 
 Zeiss Vision Care in India is on a high growth trajectory. The Head of Customer Success, Last Mile Operations and Digitalization will play a pivotal role in driving Zeiss India&rsquo;s growth trajectory ensuring operational excellence, strong last mile execution, exceptional customer satisfaction and digital enablement across the commercial value chain. This position requires a strategic thinker with strong operational skills and a customer-centric mindset to support and scale the busi ness effectively. The incumbent will also spearhead the digital transformation of the Vision Commercial function. This role is central to enhancing visibility, optimizing performance, and rolling out digital tools that improve decision-making and sales team productivity.
 
 
 
 
 
 
 Primary duties and responsibilities :
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Planning and Execution:
 
 </li>
 </ul>
 
 a. Develop and implement business strategies, plans, and procedures to support company&rsquo;s growth and objectives.
 
 
 b. Oversee operations to ensure efficiency, quality, and cost-effective management of resources.
 
 
 c. Oversee end-to-end operations including logistics, dispatch, inventory, customer service and CEF operations.
 
 
 d. Define and monitor customer experience metrics (NPS, SLA adherence, delivery performance) and implement continuous improvement programs.
 
 <ul>
 <li>
 
 Last Mile Operations &amp; Customer Experience:
 
 </li>
 </ul>
 
 a. Own last-mile operations covering delivery, installation, commissioning, service responsiveness, and on-ground issue resolution at customer locations.
 
 
 b. Design and strengthen last-mile operating models for metros, Tier 2/3 cities, and remote markets.
 
 
 c. Partner with logistics providers, service partners, and internal teams to ensure consistent service quality and turnaround times.
 
 
 d. Establish clear SLAs, escalation mechanisms, and governance frameworks for last-mile performance.
 
 
 e. Use customer feedback, service data, and root cause analysis to eliminate recurring last-mile pain points.
 
 
 f. Enable rapid support for new product launches, channel expansion, and key account servicing through robust last-mile readiness.
 
 <ul>
 <li>
 
 Customer Success Management:
 
 </li>
 </ul>
 
 a. Develop and implement customer success strategies to enhance customer satisfaction and loyalty.
 
 
 b. Lead customer service and support teams to ensure first-time-right resolution and proactive customer engagement.
 
 
 c. Lead customer service teams to ensure high satisfaction and issue resolution.
 
 
 d. Build operational capabilities to support business scale-up and new market expansion.
 
 
 e. Build a robust customer success strategy aligned with long-term business growth.
 
 <ul>
 <li>
 
 Digital Focus:
 
 </li>
 </ul>
 
 a. Identifying inefficiencies in operational processes and implementing technological changes that increase efficiency.
 
 
 b. Lead deployment and adoption of digital tools across the sales force to improve data access, performance tracking, and productivity.
 
 
 c. Champion the integration of CRM systems, sales apps, and dashboards to empower field teams with real-time data.
 
 
 d. Identify and streamline business processes to improve efficiency and reduce operational costs.
 
 
 e. Establish and monitor key performance indicators (KPIs) to track and report on operational and customer success performance.
 
 <ul>
 <li>
 
 Stakeholder Collaboration:
 
 </li>
 </ul>
 
 a. Work closely with internal and external stakeholders to ensure seamless service delivery and smooth operations.
 
 
 b. Partner with Sales, Supply Chain, Commercial Finance, Technology, and Operations leaders to ensure a seamless &ldquo;order-to-delivery-to-service&rdquo; experience.
 
 
 c. Establish strong governance frameworks for service quality, escalations, and continuous improvement.
 
 
 d. Influence senior stakeholders to align customer success priorities with business objectives.
 
 <ul>
 <li>
 
 Business Excellence and Capability Building :
 
 </li>
 </ul>
 
 a. Establish a structured approach to performance management, process optimization, and continuous improvement.
 
 
 b. Strong command of data analytics, KPI frameworks, and dashboard-based performance tracking. c. Build and mentor high-performing, customer-centric operations and service teams.
 
 
 d. Foster a culture of innovation and continuous improvement, encouraging the adoption of new technologies.
 
 
 
 
 
 
 Education requirements / Experience / Job Specifications :
 
 
 
 - Master&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 - Minimum of 12 years of experience in operations, with significant exposure to both HO and regional roles.
 
 
 - Proven track record of streamlining business processes and customer success functions.
 
 
 - Proven experience in end-to-end supply chain and last-mile operations, preferably in complex, distributed markets like India.
 
 
 - Strong understanding of end-to-end supply chain and last-mile operations.
 
 
 - Demonstrated capability in building and leading high-performing teams in operational or customer-facing domains.
 
 
 - Experience in sales operations or digital transformation roles; experience in healthcare, pharma, or FMCG a plus.
 
 
 - Proven track record in driving digital initiatives from concept to rollout.
 
 
 - Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
 
 
 - Excellent leadership and team management abilities.
 
 
 - Exceptional communication and interpersonal skills.
 
 
 - Ability to manage multiple projects and priorities in a fast-paced environment.
 
</div>

Head of Customer Success, Last Mile Operations and Digitalization(Vision Care)

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