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business development corporate relations manager

We Aspire Education Support Services

Business Development &amp; Corporate Relations ManagerLocation: Dubai, UAECompany: We Aspire EducationEmployment Type: Full-TimeJob SummaryWe Aspire Education is seeking an experienced Business Development &amp; Corporate Relations Manager to lead the growth of our corporate training division. The successful candidate will be responsible for identifying new business opportunities, building strategic partnerships, securing corporate training contracts, and expanding the company's B2B client portfolio across various industries.Key Responsibilities Business Development<ul><li>Develop and execute strategies to grow We Aspire's B2B corporate training business.</li><li>Identify new business opportunities and potential corporate clients.</li><li>Build and maintain relationships with HR Managers, Learning &amp; Development teams, government entities, schools, hospitals, hotels, construction companies, and private organizations.</li><li>Generate new corporate accounts and strategic partnerships.</li><li>Conduct client meetings, presentations, and business negotiations.</li></ul>Sales &amp; Account Management<ul><li>Prepare quotations, proposals, and corporate training agreements.</li><li>Manage the full sales cycle from lead generation to contract signing.</li><li>Maintain and update the corporate sales pipeline and CRM.</li><li>Achieve monthly, quarterly, and annual B2B sales targets.</li><li>Ensure excellent client relationship management and after-sales support.</li></ul>Marketing &amp; Corporate Relations<ul><li>Work closely with the Marketing Department to generate qualified corporate leads.</li><li>Represent We Aspire at networking events, exhibitions, and business meetings.</li><li>Develop long-term relationships with key corporate clients.</li><li>Identify opportunities for repeat business and upselling.</li></ul>Strategic Growth<ul><li>Research market trends and competitor activities.</li><li>Recommend new corporate training programs based on market demand.</li><li>Develop strategic partnerships with government and private organizations.</li><li>Support the expansion of We Aspire's corporate training services.</li></ul>Reporting<ul><li>Prepare weekly and monthly business development reports.</li><li>Monitor sales KPIs, revenue forecasts, and conversion rates.</li><li>Present business development updates and recommendations to Management.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li><li>Minimum of 2 years of experience in B2B sales or business development, preferably in corporate training, education, HR services, or professional services.</li><li>Proven track record of achieving or exceeding sales targets.</li><li>Strong network within the UAE corporate sector is an advantage.</li><li>Excellent negotiation, presentation, and communication skills.</li><li>Experience preparing business proposals and quotations.</li><li>Proficient in Microsoft Office and CRM systems.</li><li>Valid UAE driving license is an advantage.</li></ul>Preferred Skills<ul><li>Strong business development and negotiation skills.</li><li>Excellent relationship-building and networking abilities.</li><li>Self-motivated with a results-driven mindset.</li><li>Strong presentation and public speaking skills.</li><li>Ability to identify market opportunities and develop growth strategies.</li><li>Excellent time management and organizational skills.</li></ul>Salary &amp; Benefits<ul><li>AED 6,000 &ndash; 7,500 per month</li><li>Salary will be determined based on the candidate's experience and skill level.</li><li>Employment Visa</li><li>Annual Leave</li><li>UAE Labour Law Benefits</li></ul>How to ApplyInterested candidates are invited to apply through Indeed by submitting their updated CV.Only shortlisted candidates will be contacted.Pay: From AED6,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in B2B sales or business development?</li><li>Have you worked in the education, corporate training, HR services, or professional services industry? If yes, please provide details.</li><li>Do you have experience generating new corporate clients through cold calling, networking, client visits, and business development activities?</li><li>Have you prepared business proposals, quotations, corporate agreements, and presentations for clients?</li><li>What is your current visa status?</li><li>What is your notice period? When would you be available to join?</li><li>Are you available to attend an interview at our Dubai office? If yes, please indicate your preferred date and time.</li></ul>Work Location: In person

Business Development & Corporate Relations Manager

Oaklyn Real Estate LLC

Business Bay, Dubai, UAE Oaklyn Real Estate LLC (Oaklyn Realty)About Oaklyn RealtyOaklyn Realty is a fast-growing real estate brokerage based in Business Bay, Dubai. As we continue to expand, we are looking for an experienced, proactive, and highly organized HR Manager to independently oversee the company's HR operations and support our growing workforce.This role is ideal for an HR professional with strong knowledge of UAE labour regulations, recruitment, employee relations, and HR administration, preferably within the Dubai real estate industry.Key Responsibilities<ul><li>Manage the full recruitment lifecycle for real estate and corporate roles, including sourcing, screening, interviewing, onboarding, and employee induction.</li><li>Develop, implement, and maintain HR policies and procedures in compliance with UAE Labour Law and company standards.</li><li>Handle employee relations, performance management, disciplinary actions, grievance resolution, and employee engagement initiatives.</li><li>Prepare and manage HR documentation including offer letters, employment contracts, salary certificates, warning letters, experience letters, and other employment-related documents.</li><li>Maintain accurate employee records and ensure HR documentation is up to date.</li><li>Coordinate visa processing, labour contracts, Emirates ID applications, renewals, cancellations, and employee offboarding.</li><li>Process attendance, leave records, payroll inputs, end-of-service settlements, and HR reports.</li><li>Conduct probation reviews, employee confirmations, and performance evaluations.</li><li>Organize employee training, engagement activities, and HR development initiatives.</li><li>Ensure compliance with UAE Labour Law, company policies, and government regulations.</li><li>Work closely with management to support recruitment planning, workforce growth, and organizational development.</li></ul>Requirements<ul><li>Minimum 4 years of HR experience, preferably within the Dubai real estate industry.</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Strong knowledge of UAE Labour Law and HR best practices.</li><li>Proven experience recruiting Property Consultants, Sales Managers, Marketing, Administration, and support staff.</li><li>Experience handling UAE visa processing, labour contracts, Emirates ID applications, renewals, and employee documentation.</li><li>Experience managing payroll inputs, attendance, leave management, and HR administration.</li><li>Excellent communication, interpersonal, and problem-solving skills.</li><li>Strong organizational skills with the ability to manage multiple priorities independently.</li><li>Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.</li><li>Experience working in a fast-paced, target-driven environment.</li></ul>What We Offer✔ AED 5,000 &ndash; AED 6,000 monthly salary ✔ Opportunity to play a key role in a growing Dubai real estate brokerage ✔ Professional, collaborative, and supportive work environment ✔ Exposure to all aspects of HR operations and strategic recruitment ✔ Career growth and development opportunities as the company continues to expandIf you are an experienced HR professional looking to make an impact in Dubai's real estate industry, we'd love to hear from you.Apply today and grow your career with Oaklyn Real Estate.Pay: Up to AED6,000.00 per monthWork Location: In person

HR Manager

neo immigration consultants - fzco

Sales Manager / General Manager &ndash; Furniture Manufacturing | Joinery | Interior Fit-OutAbout the RoleWe are seeking an experienced and results-driven Sales Manager / General Manager to lead our sales and business development operations within the Furniture Manufacturing, Joinery, and Interior Fit-Out industry.The ideal candidate will have a proven track record of driving business growth, developing strategic client relationships, managing high-value projects, and achieving ambitious sales targets within the UAE market.Key Responsibilities<ul><li>Develop and execute strategic sales and business development plans to achieve company objectives.</li><li>Identify and secure new business opportunities within the residential, commercial, hospitality, retail, and corporate sectors.</li><li>Build and maintain strong relationships with architects, interior designers, consultants, developers, contractors, and key decision-makers.</li><li>Manage the complete sales cycle, including lead generation, client meetings, presentations, proposal preparation, negotiations, and contract closure.</li><li>Collaborate with estimation, design, production, procurement, and project teams to ensure smooth project execution and client satisfaction.</li><li>Monitor market trends, competitor activities, and emerging business opportunities.</li><li>Prepare sales forecasts, business reports, and pipeline updates for senior management.</li><li>Lead, mentor, and motivate the sales team to achieve individual and team performance targets.</li><li>Ensure exceptional customer service throughout the project lifecycle, from initial inquiry to project handover.</li><li>Represent the company at networking events, exhibitions, and industry meetings to strengthen brand presence.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Sales, Marketing, or a related field.</li><li>Minimum 5 years of UAE experience in a Sales Manager, Business Development Manager, or General Manager role within Furniture Manufacturing, Joinery, Interior Fit-Out, or Building Materials.</li><li>Proven track record of consistently achieving or exceeding sales targets.</li><li>Strong network with architects, consultants, developers, contractors, and interior design firms across the UAE.</li><li>Excellent leadership, communication, presentation, negotiation, and relationship management skills.</li><li>Strong commercial awareness and strategic business development expertise.</li><li>Proficiency in Microsoft Office; experience with CRM and ERP systems is an advantage.</li><li>Valid UAE Driving License is mandatory.</li></ul>Preferred Skills<ul><li>Strong understanding of furniture manufacturing processes, joinery works, and interior fit-out projects.</li><li>Ability to manage multiple high-value client accounts and business opportunities.</li><li>Excellent problem-solving, decision-making, and team leadership skills.</li><li>Strong analytical, forecasting, and reporting capabilities.</li><li>Ability to work under pressure and achieve challenging business targets.</li></ul>Benefits<ul><li>Competitive benefits package.</li><li>Career growth and leadership opportunities.</li><li>Dynamic and collaborative work environment.</li><li>Opportunity to work on premium residential, commercial, hospitality, and corporate projects across the UAE.</li></ul>If you are a highly motivated sales leader with extensive UAE experience in furniture manufacturing, joinery, or interior fit-out, we invite you to apply and become part of our growing team.Pay: AED17,000.00 - AED18,000.00 per monthApplication Question(s):<ul><li>Do you have at least 5 years of UAE experience in sales leadership within furniture manufacturing, joinery, or interior fit-out? Please describe the projects and products you've handled.</li><li>What types of clients have you worked with, and do you have an existing network of architects, consultants, developers, contractors, or interior designers in the UAE?</li><li>What was your annual or monthly sales target in your previous role, and what percentage of that target did you achieve?</li><li>Have you led a sales team and managed the complete sales cycle&mdash;from business development and client acquisition to negotiation, contract signing, and project handover?</li></ul>Work Location: In person

Sales Manager & GM (Furniture Manufacturing , Joinery & Interior Fitout)

HSBC

<div>Associate Director, Corporate and Institutional Banking (UAE National Role) 
Some careers have more impact than others. 
If you&rsquo;re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. 
HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking. 
We are currently looking for an ambitious UAE National who can join our Corporate team as an Associate Director in Dubai. This role will support in acquiring, maintaining, and growing profitable long-term relationships with allocated UAE large corporate clients. The main responsibilities include supporting the relationship manager as primary point of contact for clients externally and clients internally for flow transactional elements with the client base, as well as working closely with relationship and product teams across the world. This role supports the senior staff to deepen client relationships and improve income generation through focused business development activities. 
In this Role, you will:<div><ul><li> 
Act as primary point of contact, together with the relationship manager, with clients and internal colleagues for any service-related needs</li></ul>
&bull; Prepare briefing notes in advance of key client meetings.&bull; Perform high quality credit analysis, which includes financial review and business review. This includes industry sector, competitor, and client level analysis to support business development, portfolio management and credit risk assessment. 
<ul><li>Prepare high quality credit application remarks for new opportunities and annual reviews</li><li>Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.</li><li>Effectively liaise with multiple stakeholders from Credit Operations, Risk, and various product partners to support client needs</li><li>Support with Know Your Customer (KYC) related requirements</li><li>Work alongside a relationship manager in identifying strategies to maintain/enhance overall relationship return and ensure early identification of potential credit issues.</li><li>Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.</li><li>Help Increase HSBC's share of wallet with our clients.</li><li>Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved.</li><li>Maintain HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.</li><li>Maintain accurate and up-to-date client information across banking systems, ensuring timely updates and effective communication of any changes to relevant stakeholders.</li><li>Coordinate and ensure timely processing of client loan drawdown and trade issuance requests, liaising effectively with internal teams, operations, risk and other relevant stakeholders to support execution.</li></ul></div> 
To be successful in the role, you should meet the following requirements:<ul><li> 
Proven experience working in Corporate Banking or Financial Consultancies</li><li>Strong credit underwriting, financial analysis, and credit writing capability.</li></ul>
&bull; Analysis/Understanding of financial statements.&bull; Excellent interpersonal, written, and verbal communication skills. 
<ul><li>Multi-tasking, ability to manage multiple tasks simultaneously (such as new financing/transactional tasks and the existing portfolio requests)</li><li>Proven ability of using their initiative.</li><li>Advanced computer and IT skills, including all Microsoft packages.</li><li>Ability to prioritise workload effectively.</li><li>Previous experience either managing or supporting a portfolio.</li><li>A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).</li></ul> 
You&rsquo;ll achieve more at HSBC. 
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 
Issued by The Hong Kong and Shanghai Banking Corporation Limited.</div>

Associate Director - Corporate and Institutional Banking (UAE National Role)

International Center for Biosaline Agriculture

<div><div>The International Center for Biosaline Agriculture(ICBA) is an international, non-profit agricultural research center established in 1999 through the visionary leadership of the Islamic Development Bank (IsDB), the Organization of the Petroleum Exporting Countries (OPEC) Fund, the Arab Fund for Economic and Social Development (AFESD), and the Government of the United Arab Emirates (UAE). ICBA is a unique applied agricultural research center in the world that is focused on biosaline and arid environment where an estimated 1.7 billion people live. It identifies, tests and introduces resource-efficient, climate-smart crops and technologies that are best suited to different regions affected by salinity, water scarcity and drought. Through its work, ICBA helps to improve food security and livelihoods for some of the poorest rural communities around the world. ICBA is an equal opportunity employer and appoints qualified staff regardless of race, creed, color, age, gender, religion or national origin. We demonstrate our commitment to each member of our team through a competitive benefits package designed to assist our employees to cover their needs and the needs of their immediate family members.</div>
<div><div>Job Summary</div>
<div>The consultant will provide strategic leadership in developing and implementing integrated marketing and outreach initiatives that effectively communicate ICBA's scientific excellence, development impact, innovations, and strategic priorities to governments, donors, development organizations, research institutions, academia, the private sector, media, and the general public.
The consultant will work closely with the Director General and all ICBA divisions to strengthen institutional branding, support fundraising efforts, increase stakeholder engagement, and expand ICBA's international visibility.
The consultant shall uphold the highest standards of integrity, professionalism, confidentiality, and impartiality, and shall comply with ICBA's policies, procedures, and code of conduct throughout the duration of the assignment.</div> 

</div><div><div>Job Responsibilities</div>
<div>The consultant will undertake, but not be limited to, the following responsibilities:
1. Institutional Marketing Strategy<ul><li>
Develop a comprehensive Marketing and Outreach Strategy aligned with ICBA's Strategic Plan (2024&ndash;2034).</li><li>
Prepare annual marketing and communications implementation plans.</li><li>
Identify opportunities to strengthen ICBA's international positioning.</li><li>
Develop measurable marketing objectives and Key Performance Indicators (KPIs).</li><li>
Advise senior management on strategic communication opportunities.</li></ul>
2. Branding and Corporate Identity<ul><li>
Review and strengthen ICBA's corporate branding and visual identity.</li><li>
Ensure consistency across all communication products and institutional materials.</li><li>
Develop key institutional messages tailored to different stakeholder groups.</li><li>
Strengthen ICBA's value proposition for governments, donors, research institutions, investors, and the private sector.</li></ul>
3. Outreach and Stakeholder Engagement<ul><li>
Design outreach strategies targeting:<ul><li>
Governments</li><li>
Donor agencies</li><li>
Development partners</li><li>
Research organizations</li><li>
Universities</li><li>
International organizations</li><li>
Private sector</li><li>
Youth</li><li>
Women</li><li>
Farmers</li></ul></li><li>
Develop stakeholder engagement campaigns that promote ICBA's research and development initiatives.</li><li>
Identify strategic opportunities to enhance institutional influence and partnerships.</li></ul>
4. Digital Marketing<ul><li>
Develop ICBA's digital marketing strategy.</li><li>
Recommend approaches to improve website visibility and user engagement.</li><li>
Support content planning for digital platforms.</li><li>
Develop campaigns to increase online engagement.</li><li>
Monitor digital analytics and recommend continuous improvements.</li></ul>
5. Media and Public Relations<ul><li>
Develop media engagement strategies.</li><li>
Build relationships with regional and international media.</li><li>
Prepare press releases, media statements, and interview briefs.</li><li>
Promote ICBA's achievements through targeted media campaigns.</li><li>
Identify opportunities for international media coverage.</li></ul>
6. Event Marketing and Promotion
Lead communication and promotional activities for:<ul><li>
International conferences</li><li>
Ministerial meetings</li><li>
Scientific workshops</li><li>
Capacity development programmes</li><li>
Product launches</li><li>
International campaigns</li><li>
Exhibitions</li><li>
High-level visits</li></ul>
Develop:<ul><li>
Event branding</li><li>
Promotional campaigns</li><li>
Media kits</li><li>
Communication toolkits</li><li>
Press materials</li><li>
Event reports</li></ul>
7. Fundraising and Partnership Communications
Support ICBA's resource mobilization efforts by developing:<ul><li>
Donor communication materials</li><li>
Investment cases</li><li>
Institutional brochures</li><li>
Partnership profiles</li><li>
Project concept notes</li><li>
Pitch decks</li><li>
Success stories</li><li>
Impact stories</li><li>
Corporate presentations</li></ul>
Ensure all communication products effectively demonstrate ICBA's scientific excellence and development impact.
8. Knowledge Translation
Transform scientific outputs into communication products suitable for different audiences, including:<ul><li>
Policy briefs</li><li>
Executive summaries</li><li>
Case studies</li><li>
Success stories</li><li>
Impact stories</li><li>
Infographics</li><li>
Factsheets</li><li>
Videos</li><li>
Annual reports</li><li>
Publications</li></ul>
9. Strategic Campaigns
Develop and implement communication campaigns supporting:<ul><li>
Climate-resilient agriculture</li><li>
Food security</li><li>
Water security</li><li>
Salinity management</li><li>
Sustainable agriculture</li><li>
Capacity development</li><li>
Women in agriculture</li><li>
Youth engagement</li><li>
Innovation</li><li>
Technology adoption</li><li>
Sustainable Development Goals (SDGs)</li></ul>
10. Monitoring and Reporting
Develop a communication performance framework that includes:<ul><li>
Website analytics</li><li>
Media coverage</li><li>
Digital engagement</li><li>
Social media performance</li><li>
Campaign effectiveness</li><li>
Stakeholder engagement</li><li>
Brand visibility</li><li>
Partnership outreach</li></ul>
Prepare quarterly reports with recommendations for improvement.
Expected Deliverables
The consultant will produce:<ul><li>
Marketing and Outreach Strategy</li><li>
Annual Communication Plan</li><li>
Branding and Messaging Framework</li><li>
Stakeholder Engagement Strategy</li><li>
Digital Marketing Strategy</li><li>
Media Engagement Plan</li><li>
Event Communication Packages</li><li>
Donor Communication Toolkit</li><li>
Partnership Promotion Materials</li><li>
Institutional Presentations</li><li>
Quarterly Progress Reports</li><li>
Final Consultancy Report with recommendations</li></ul></div>
</div><div><div>Qualifications and Experience</div>
<div>Education<ul><li>
Master's degree in Marketing, Communications, Public Relations, Journalism, Business Administration, International Development, or a related discipline.</li><li>
A PhD or additional professional qualifications in strategic communications or marketing would be an advantage.</li></ul>
Professional Experience<ul><li>
Minimum of 10 years of progressively responsible experience in marketing, strategic communications, outreach, branding, or stakeholder engagement.</li><li>
Demonstrated experience working with international organizations, research institutions, development agencies, NGOs, or the private sector.</li><li>
Proven experience in institutional branding and reputation management.</li><li>
Experience supporting fundraising, donor engagement, and partnership development.</li><li>
Strong experience in developing communication strategies and managing high-profile campaigns.</li><li>
Experience organizing and promoting international events and conferences.</li><li>
Experience working in agriculture, climate change, food security, environmental sustainability, or international development is highly desirable.</li></ul>
Languages<ul><li>
Excellent written and spoken English is required.</li><li>
Fluency in Arabic is required.</li><li>
Proficiency in additional languages is considered a strong asset.</li></ul> 
Competencies
The successful candidate should demonstrate:<ul><li>
Strategic thinking and planning</li><li>
Excellent communication and storytelling skills</li><li>
Strong analytical and problem-solving abilities</li><li>
Creativity and innovation</li><li>
Stakeholder engagement and relationship management</li><li>
Strong project management skills</li><li>
Excellent writing and editing abilities</li><li>
Ability to simplify complex scientific information for diverse audiences</li><li>
High level of professionalism, diplomacy, and discretion</li><li>
Ability to work independently and manage multiple priorities under tight deadlines</li></ul> 
Performance Indicators
Performance will be assessed against:<ul><li>
Quality and timeliness of deliverables</li><li>
Effectiveness of marketing and outreach strategies</li><li>
Increased institutional visibility</li><li>
Growth in stakeholder engagement</li><li>
Quality of branding and communication products</li><li>
Media coverage achieved</li><li>
Support provided to fundraising and partnership development</li><li>
Innovation and creativity in communication campaigns</li><li>
Overall contribution to ICBA's strategic objectives</li><li> 
Preference will be given to qualified UAE Nationals. Applications are also invited from candidates currently residing in the UAE with a valid residency.</li></ul></div></div></div>
 <div><div><div>Post Date</div>
<div>14 July 2026</div>
</div><div><div>Status</div>
<div>Open</div>
</div><div><div>Vacancy Type</div>
<div>Consultancy</div>
</div><div><div>Closing Date</div>
<div>Open until filled</div>
</div><div><div>Location</div>
<div>Dubai, United Arab Emirates (with travel as required)</div>
</div><div><div>Report To</div>
<div>Director General</div>
</div><div><div>Job Number</div>
<div>NA</div>
</div><div><div>Duration of the assignment</div>
<div>6 months (renewable based on performance)</div></div></div>

Marketing and Outreach Consultant

TrustFlight

<div>Working Hours
As required by contract; flexible depending on training delivery.
Work Pattern
Remote, with travel as required.
Travel Requirements
International, sometimes at short notice
On-Call / Shift Work
May be called to deploy if there is a major incident
Special Conditions
Background checks required.
Purpose of the Role
The Crisis Communications Associate is a freelance, ad hoc role within Kenyon's global network of Associates, providing specialist crisis communications expertise to support clients in preparing for, responding to and recovering from crisis incidents.
Working alongside Kenyon's consultants and operational teams, the Associate delivers crisis communications training, workshops and exercises to help strengthen client preparedness. During live incidents, the Associate may be deployed to provide practical communications support, working as part of an integrated crisis management team to develop messaging, advise senior leaders, support media engagement, manage stakeholder communications and help protect organisational reputation during high-pressure situations.
This role requires individuals who can quickly adapt to different client environments, work collaboratively within multidisciplinary response teams and provide calm, professional advice in complex and fast-moving situations. Associates are engaged on an as-needed basis for both preparedness activities and operational deployments, with opportunities to support clients across a range of industries and geographical locations.
Associates are engaged on an as-needed basis for both preparedness activities and operational deployments, supporting clients across aviation and other highly regulated or high-risk sectors, including transportation, oil &amp; gas, hospitality, manufacturing, government, energy and critical infrastructure.
Scope &amp; Decision-Making Authority
Autonomous Decision making:<ul><li>
Makes informed decisions within their area of expertise while recognising when issues should be escalated to the Crisis Communications Lead, Deployment Lead or client representatives.</li><li>
Exercises professional judgement to adapt training materials and facilitation techniques to suit the audience, sector and learning objectives while maintaining alignment with Kenyon's quality standards.</li></ul>
Escalation points:<ul><li>
Any changes to approved content, course objectives, or regulatory wording.</li><li>
Escalate decisions that could affect the delivery of services, client expectations, contractual commitments or commercial agreements.</li><li>
Budget-related decisions, including travel or material costs outside pre‑approved limits.</li><li>
Issues involving risk, compliance, safeguarding, or matters that affect crisis‑response strategy.</li></ul>
Cross Functional Authority:<ul><li>
May collaborate with operations, deployment teams, SMEs and Product but cannot commit other teams to deadlines or deliverables without approval.</li><li>
May coordinate with clients on logistics but cannot negotiate contractual terms or service levels.</li><li>
No authority to approve vendor contracts, technology tools, or external suppliers</li></ul>
Geographic/Business Unit Scope:<ul><li>
Supports training across the full Kenyon Emergency Services business unit.</li><li>
May be deployed globally</li></ul>
Key Relationships
Internal<ul><li>
Training Manager</li><li>
Training Administrator</li><li>
Head of Product Development</li><li>
Operations</li><li>
SME&rsquo;s</li><li>
VP Crisis Communications</li></ul>
External<ul><li>
Delegates receiving training and consultancy</li><li>
Aviation operators during planning and exercise activities</li><li>
Clients across aviation, transportation, hospitality, energy, manufacturing, government and other high-risk industries during planning, training and exercise activities.</li></ul>
Key Responsibilities<ul><li>
Review, develop and write Crisis Communications Plans aligned with applicable regulatory requirements, industry standards and organisational best practice across multiple sectors.</li><li>
Deliver high‑quality, interactive training in person and virtually via Microsoft Teams.</li><li>
Design, facilitate and evaluate Crisis Communications exercises including tabletop, input‑response and full‑scale live exercises.</li><li>
Maintain up-to-date knowledge of crisis communications best practices, regulatory requirements and emerging issues across aviation and other high-risk industries.</li><li>
Participate in internal training days, CPD activities and deployment readiness sessions.</li><li>
Collaborate with cross‑functional teams and represent Kenyon professionally with clients and stakeholders.</li><li>
Work with Product to design and develop new or bespoke training products.</li><li>
Travel internationally as required to support training and exercises.</li><li>
Including, but not limited to: advising Communications Teams, delivering just-in-time spokesperson training, drafting and reviewing internal and external communications, analysing Media Call Centre insights, and providing strategic advice on reputation and brand protection</li></ul>
Key Metrics for Success<ul><li>
Deliver training sessions with an average NPS rating of 80 or above</li><li>
Timely and accurate completion of all training related documentation and reports</li></ul>
AI &amp; Digital Competency
TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.
AI Fluency Tier
Tier 1 &mdash; AI User
Profile - Uses AI-assisted tools in daily workflows
Expectations - Confidently uses AI features in existing tools (e.g. copilots, smart search, assisted drafting). Understands when AI output needs human review. Completes AI User onboarding within 30 days. 
Role-Specific AI &amp; Digital Skills<ul><li>
Generate quick-read overviews (e.g., risk summaries, terminology glossaries) to support personal preparation &mdash; not for client distribution.</li><li>
Use AI‑enabled scheduling or coordination tools to plan multi‑time‑zone sessions and streamline communication with clients.</li><li>
Use AI transcription tools to capture key points or questions during virtual sessions for internal follow-up.</li><li>
Use internal copilots to improve reporting &amp; documentation. Review AI output critically to ensure accuracy before submission.</li></ul> 
AI Development &amp; Growth<ul><li>
Share effective prompts, templates and best practices with the wider training community.</li><li>
Participate in internal AI knowledge‑sharing sessions and contribute use‑case examples.</li></ul>
Competencies &amp; Behaviours<ul><li>
Customer Centricity &mdash; Keeps client needs at the centre of decisions.</li><li>
Collaboration &mdash; Works effectively with internal and external stakeholders.</li><li>
Delivery Focus &mdash; Meets commitments reliably with high-quality outputs.</li><li>
Innovation &mdash; Identifies opportunities to improve training using technology and AI.</li><li>
Professional Judgement &mdash; Applies sound decision‑making during training.</li></ul> 
Required Qualifications &amp; Experience<ul><li>
Expertise in Communications, Public Relations, Journalism, Marketing or a related discipline, or equivalent relevant professional experience</li><li>
Demonstrable experience in crisis communications, corporate communications, public relations, media relations or reputation management.</li><li>
Experience of developing and delivering crisis communications strategies during high-profile or complex incidents.</li><li>
Experience of writing and reviewing a wide range of communications materials, including media statements, holding statements, internal communications, Q&amp;As, briefing notes and stakeholder communications.</li><li>
Experience of providing communications advice to senior leaders and key stakeholders.</li><li>
Excellent written and verbal communication skills, with the ability to produce clear, accurate and timely communications under pressure.</li><li>
Ability to work effectively in high-pressure, fast-paced and rapidly changing environments.</li><li>
Strong facilitation, presentation and interpersonal skills.</li><li>
Strong understanding of traditional, digital and social media and their role during crisis situations.</li><li>
High proficiency in Microsoft Office (PowerPoint, Word, Excel).</li><li>
Experience delivering virtual training via Microsoft Teams or similar platforms.</li><li>
Commitment to ongoing learning and staying current with evolving standards.</li><li>
Strong English language communication (written and verbal).</li><li>
Experience working within aviation, oil &amp; gas, hospitality, emergency services, humanitarian response, government or other high-risk, highly regulate industries.</li><li>
Media spokesperson coaching experience.</li></ul>
Desirable Skills &amp; Experience<ul><li>
Additional language skills (priority): Korean, Mandarin, Cantonese, Japanese, German, Italian, Arabic, French, Turkish</li></ul></div>

Crisis Communication Associate Trainer

Aldar Academies

<div>Rugby School Dubai is seeking a warm, professional and highly organised bilingual Receptionist &amp; Parent Relations Executive to provide an exceptional front-of-house experience and support positive relationships between the school and its parent community.
As part of Aldar Education, Rugby School Dubai will open in August 2026 as a premium, purpose-driven school combining British heritage with a forward-thinking approach.
Based at the school&rsquo;s main reception and working closely with the Parent Relations Manager, the successful candidate will be a key point of contact for parents, visitors, students and staff. The role will support the effective management of parent enquiries, communications, events and feedback, while ensuring every interaction reflects the high standards and values of Rugby School Dubai.
Fluency in spoken and written Arabic and English is mandatory for this position.</div>
 <div>Minimum Qualifications
<ul><li>Bachelor&rsquo;s degree, diploma or equivalent qualification.
</li></ul>Minimum Experience
<ul><li>A minimum of two years&rsquo; experience in a reception, customer service, parent relations or administrative role.
</li><li>Experience in a school, hospitality or premium customer service environment is desirable.
</li><li>Experience supporting parents, customers or members of the public in a high-volume environment would be advantageous.
</li></ul>Job-Specific Knowledge and Skills
<ul><li>Fluency in spoken and written Arabic and English is mandatory.
</li><li>Excellent interpersonal and customer service skills.
</li><li>Warm, professional and confident communication style.
</li><li>Ability to translate or clearly communicate routine information between Arabic-speaking parents and English-speaking colleagues.
</li><li>Ability to handle sensitive enquiries and challenging conversations calmly and professionally.
</li><li>Strong organisational skills and attention to detail.
</li><li>Ability to manage multiple enquiries and priorities in a busy school environment.
</li><li>Proactive and solutions-focused approach.
</li><li>High level of discretion and understanding of confidentiality.
</li><li>Good working knowledge of Microsoft Office and administrative systems.
</li><li>Ability to build effective working relationships with parents, colleagues and external stakeholders.
</li><li>Commitment to safeguarding and promoting the welfare of children and young people.
</li></ul>What We Offer
Aldar Education is a family of world-class, child-centred and innovative schools based in the UAE. We educate over 38,000 students across our group of owned and managed schools, and as we grow, so does our need for highly skilled, inspirational and dedicated employees.
We offer an attractive remuneration package. Our future-focused learning model includes both students and staff, and we therefore place particular emphasis on professional development, coaching and training.
This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer committed to creating a diverse and inclusive working environment. We are dedicated to our national development strategy and encourage UAE Nationals to apply.
Rugby School Dubai and Aldar Education are fully committed to safeguarding and promoting the welfare of children and young people. All employees are expected to uphold the highest standards of safeguarding, child protection and professional conduct and to actively contribute to a culture in which every student feels safe, respected and protected. All appointments are subject to rigorous safer recruitment procedures, including satisfactory references, identity and qualification checks, employment history verification, police clearance and any other safeguarding checks required by the school, Aldar Education and the relevant regulatory authorities.</div>
 <div>Front-of-House and Reception
<ul><li>Provide a welcoming, professional and efficient reception service for parents, visitors, students and staff.
</li><li>Act as the first point of contact for incoming telephone calls, emails and in-person enquiries in both Arabic and English.
</li><li>Ensure enquiries are handled efficiently or directed to the appropriate individual or department.
</li><li>Maintain a high standard of presentation across the reception and parent-facing areas of the school.
</li><li>Manage visitor registration, access procedures and identification checks in line with safeguarding and security requirements.
</li><li>Coordinate visitor appointments and notify relevant staff promptly upon arrival.
</li><li>Maintain accurate visitor, contractor and appointment records.
</li><li>Ensure all front-of-house interactions reflect the values, standards and premium service expectations of Rugby School Dubai.
</li></ul>Parent Relations Support
<ul><li>Support the Parent Relations Manager in building and maintaining positive relationships with the school&rsquo;s parent community.
</li><li>Respond to routine parent enquiries promptly and sensitively in Arabic and English, escalating complex or sensitive matters as appropriate.
</li><li>Provide clear and accurate information to Arabic-speaking and English-speaking families.
</li><li>Support communication between Arabic-speaking parents and relevant academic or operational teams when required.
</li><li>Maintain accurate records of parent enquiries, feedback, concerns and complaints, ensuring actions are tracked through to completion.
</li><li>Follow up with relevant departments to ensure parents receive timely and accurate responses.
</li><li>Support the implementation of parent engagement initiatives across the school.
</li><li>Assist with preparing and distributing parent communications, notices, updates and invitations in Arabic and English where required.
</li><li>Help identify recurring parent concerns or service issues and raise these with the Parent Relations Manager.
</li><li>Handle confidential and sensitive information with discretion and professionalism.
</li></ul>Parent Experience
<ul><li>Help deliver a consistent, responsive and positive experience for all parents throughout their interactions with the school.
</li><li>Provide parents with accurate information regarding school procedures, key dates, events and appropriate points of contact.
</li><li>Support new families as they join the school, helping them understand school processes and access the appropriate support.
</li><li>Assist with parent orientations, welcome events, information sessions and community engagement activities.
</li><li>Support the collection of parent feedback through surveys, meetings and informal engagement.
</li><li>Work with relevant teams to ensure parent-facing information remains accurate, accessible and up to date.
</li></ul>Events and School Community
<ul><li>Support the Parent Relations Manager with the coordination and delivery of parent events, workshops, coffee mornings, tours and community activities.
</li><li>Assist with event invitations, attendance lists, registration, room preparation and parent communications.
</li><li>Provide bilingual front-of-house and parent support during school events and key activities.
</li><li>Build positive working relationships with parent representatives and members of the wider school community.
</li></ul>Administration and Coordination
<ul><li>Maintain accurate parent relations trackers, enquiry logs, contact records and follow-up actions.
</li><li>Coordinate meetings and appointments for the Parent Relations Manager where required.
</li><li>Prepare correspondence, reports and supporting documents relating to parent engagement.
</li><li>Liaise with Admissions, Academic, Operations, Finance, Marketing and other departments to resolve parent enquiries efficiently.
</li><li>Support the maintenance of accurate parent contact information and communication records.
</li><li>Undertake general administrative duties required to support the reception and Parent Relations function.
</li></ul>Safeguarding and Confidentiality
<ul><li>Follow all school safeguarding, visitor management and student collection procedures.
</li><li>Remain alert to safeguarding concerns and report any concerns immediately through the appropriate school channels.
</li><li>Maintain strict confidentiality regarding students, families, employees and school matters.
</li><li>Ensure information is handled in accordance with Aldar Education policies and applicable data protection requirements.</li></ul></div>

Receptionist & Parent Relations Executive - Rugby School Dubai

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