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business development manager

business development director

Wipro

Job Title: Business Development Director
 City: Doha
 State/Province: Doha
 Posting Start Date: 7/26/26
 
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
 
Wipro is seeking a seasoned Business Development Director to drive strategic growth across Qatar in the EMR and telecom sectors. The role is responsible for developing market-entry and expansion strategies, building executive relationships with stakeholders, originating and closing large deals, and positioning integrated digital transformation solutions that address client business priorities. The ideal candidate combines strong regional market knowledge, consultative selling capability, and a proven track record of winning complex opportunities in Qatar.
 
Key Responsibilities
 Develop and execute the business development strategy for Qatar across the EMR and telecom sectors, aligned with revenue, margin, and market expansion objectives.
 Identify, qualify, and close strategic opportunities
 Build and manage senior stakeholder relationships, including C-level decision-makers, procurement teams, and technology leaders, to create a strong and sustainable sales pipeline.
 Lead end-to-end pursuit management for large and complex deals, including solution positioning, bid strategy, commercial negotiation, and contract closure.
 Collaborate with delivery, solution, alliance, and marketing teams to shape differentiated proposals in areas such as digital health platforms, EMR modernization, connectivity, cloud, cybersecurity, and managed services.
 Drive new logo acquisition while expanding wallet share within existing strategic accounts through account planning and cross-selling initiatives.
 Monitor market trends, competitive activity, regulatory developments, and investment priorities in Qatar to refine growth strategy and identify emerging demand.
 Maintain accurate pipeline visibility, revenue forecasting, and executive reporting, ensuring disciplined governance across all business development activities.
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.
 
Applications from people with disabilities are explicitly welcome.

Business Development Director

The Ned & Ned's Club

<div>
 We are seeking a collaborative and people-centred Assistant Director of People &amp; Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People &amp; Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Partner with the Director of People &amp; Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives
 </li>
 <li>
 Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding
 </li>
 <li>
 Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution
 </li>
 <li>
 Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve
 </li>
 <li>
 Lead, mentor, and develop the People &amp; Culture team, fostering a high-performance, collaborative, and growth-oriented team culture
 </li>
 <li>
 Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention
 </li>
 <li>
 Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design
 </li>
 <li>
 Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making
 </li>
 <li>
 Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency
 </li>
 <li>
 Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support
 </li>
 <li>
 Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation
 </li>
 <li>
 Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices
 </li>
 <li>
 Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members
 </li>
 <li>
 Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards
 </li>
 <li>
 Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People &amp; Culture function
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field
 </li>
 <li>
 Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent
 </li>
 <li>
 Minimum of 6&ndash;8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality
 </li>
 <li>
 Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle
 </li>
 <li>
 Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities
 </li>
 <li>
 Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level
 </li>
 <li>
 Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism
 </li>
 <li>
 Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations
 </li>
 <li>
 Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools
 </li>
 <li>
 Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation
 </li>
 <li>
 Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment
 </li>
 <li>
 Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces
 
 
 </li>
 </ul>
 
 Nice-to-Have
 
 
 
 <ul>
 <li>
 Experience working within a multi-property, multi-brand, or international luxury hospitality environment
 </li>
 <li>
 Familiarity with pre-opening hotel or large-scale organisational launch processes
 </li>
 <li>
 Exposure to total rewards strategy, including compensation benchmarking and benefits design
 </li>
 <li>
 Experience leading or contributing to employer branding and talent attraction strategies
 </li>
 <li>
 Knowledge of additional languages relevant to the organisation's operating region
 </li>
 <li>
 Experience with change management frameworks and organisational development methodologies
 </li>
 <li>
 Familiarity with HR technology implementations or system migrations
 </li>
 <li>
 Active participation in professional HR networks, industry bodies, or thought leadership communities
 </li>
 </ul>
</div>

Assistant Director of People & Culture

Minor Hotels

<div>
 
 Job Location:
 
 
 
 Banana Island Resort Doha By Anantara
 
 
 Anantara Hotels &amp; Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning &lsquo;without end&rsquo;, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression &mdash; for our guests and for our people.
 
 
 Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world&rsquo;s most captivating locales &mdash; from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.
 
 
 
 Job Purpose
 
 
 
 The Finance Manager is responsible for maintaining a strong accounting, financial reporting, and operational control environment to safeguard company assets, enhance profitability, and mitigate business risks. The role oversees key finance shared service functions including Accounts Payable, Accounts Receivable, General Ledger, Income Audit, Night Audit, Credit Management, Bank Reconciliations, Fixed Assets, and Intercompany Transactions.
 
 
 The Finance Manager ensures accurate and timely financial operations, supports statutory and management reporting, drives process improvements, and provides leadership to the finance team. The role also plays a key part in stakeholder communication with property leadership, owners, auditors, customers, and internal departments to ensure financial discipline, compliance, and operational efficiency.
 
 
 <ul>
 <li>
 Financial Operations Management
 </li>
 <li>
 Manage end-to-end finance shared service operations including Accounts Payable, Accounts Receivable, General Ledger, Bank Reconciliations, Fixed Assets, Intercompany Transactions, Income Audit, Night Audit, and Credit Management.
 </li>
 <li>
 Ensure daily financial transactions are accurately processed, supported, approved in line with policy, and recorded on time.
 </li>
 <li>
 Monitor daily cash, bank, revenue, receivable, payable, and balance sheet activities to identify issues, resolve discrepancies, and escalate critical matters when required.
 </li>
 <li>
 Ensure accurate and timely month-end and year-end closing activities, including accruals, reconciliations, intercompany balances, and financial adjustments.
 </li>
 <li>
 Track key financial metrics, monitor cash flow, review payment patterns, and highlight financial risks to management.
 </li>
 <li>
 Financial Reporting and Analysis
 </li>
 <li>
 Review financial reports to ensure accuracy, completeness, and compliance with company standards.
 </li>
 <li>
 Prepare and review variance analysis, management reports, weekly financial updates, and monthly financial KPI presentations for leadership and stakeholders.
 </li>
 <li>
 Analyze income variances, cost-saving opportunities, budget deviations, and forecast variances, and recommend corrective actions.
 </li>
 <li>
 Support statutory, regulatory, owner, corporate, and management reporting requirements.
 </li>
 <li>
 Use analytical tools, Advanced Excel, Power BI, and financial modeling to support forecasting, scenario analysis, and decision-making.
 </li>
 <li>
 Income Audit, Revenue Control and Reconciliations
 </li>
 <li>
 Ensure daily revenue reports are reviewed accurately and any errors are identified and corrected on time.
 </li>
 <li>
 Oversee income audit processes to ensure completeness, accuracy, and proper documentation of revenue transactions.
 </li>
 <li>
 Supervise daily cash and bank reconciliations and ensure discrepancies are resolved promptly.
 </li>
 <li>
 Lead daily Accounts Receivable reconciliations and weekly reconciliation of high-risk and key balance sheet accounts.
 </li>
 <li>
 Oversee monthly balance sheet reconciliations and ensure proper review, documentation, and follow-up on outstanding items.
 </li>
 <li>
 Resolve customer account discrepancies and coordinate with operations, front office, sales, and other departments where required.
 </li>
 <li>
 Credit Management and Risk Control
 </li>
 <li>
 Oversee credit facility management in accordance with company policy and approved procedures.
 </li>
 <li>
 Verify credit forms, approvals, supporting documents, and disbursement records to ensure compliance and accuracy.
 </li>
 <li>
 Monitor credit policy compliance, payment behavior, ageing balances, and customer risk exposure.
 </li>
 <li>
 Conduct weekly credit review meetings and follow up on overdue balances with relevant stakeholders.
 </li>
 <li>
 Develop and recommend credit and risk mitigation strategies to reduce exposure and improve cash collection.
 </li>
 <li>
 Maintain positive engagement with key customers while protecting the company&rsquo;s financial position.
 </li>
 <li>
 Internal Controls, Compliance and Audit
 </li>
 <li>
 Maintain a strong internal control environment across all finance operations.
 </li>
 <li>
 Ensure compliance with corporate policies, statutory requirements, financial procedures, delegation of authority, and company standards.
 </li>
 <li>
 Coordinate and support internal audits, external audits, self-assessments, and owner-related financial reviews.
 </li>
 <li>
 Prepare and monitor action plans for audit findings, control failures, and self-assessment gaps.
 </li>
 <li>
 Implement corrective actions and ensure timely closure of audit recommendations.
 </li>
 <li>
 Ensure all finance documents are filed correctly, archived monthly, and maintained in line with the Clear Desk, Clear Mind process and company document retention standards.
 </li>
 <li>
 Process Improvement and Automation
 </li>
 <li>
 Identify opportunities to improve finance processes, reporting efficiency, controls, and team productivity.
 </li>
 <li>
 Implement automation tools and reporting improvements to reduce manual work, improve accuracy, and enhance decision-making.
 </li>
 <li>
 Support continuous improvement initiatives across finance shared services.
 </li>
 <li>
 Promote standardization of processes across properties and ensure consistent application of finance policies.
 </li>
 <li>
 Stakeholder Management and Communication
 </li>
 <li>
 Maintain regular communication with property leadership, owners, corporate finance, auditors, customers, suppliers, and internal departments.
 </li>
 <li>
 Provide property managers and senior leadership with updates on financial performance, risks, cash flow, and operational issues.
 </li>
 <li>
 Communicate daily with stakeholders to resolve finance-related matters and support business operations.
 </li>
 <li>
 Work closely with operations teams on financial escalations, revenue concerns, billing disputes, credit issues, and cost control matters.
 </li>
 <li>
 Build strong working relationships with owners, top management, department heads, and key business partners.
 </li>
 <li>
 Team Leadership and Development
 </li>
 <li>
 Lead, guide, and support the finance team to ensure accuracy, accountability, and timely completion of tasks.
 </li>
 <li>
 Conduct weekly finance team alignment meetings to review priorities, deadlines, issues, and action plans.
 </li>
 <li>
 Train junior managers and team members on financial processes, reconciliations, reporting standards, audit requirements, and compliance procedures.
 </li>
 <li>
 Promote teamwork, interdepartmental collaboration, ownership, and continuous learning within the finance function.
 </li>
 <li>
 Handle team queries, support problem-solving, and escalate critical issues to the Director of Finance when necessary.
 </li>
 <li>
 Other Responsibilities
 </li>
 <li>
 Support the Director of Finance in financial planning, budgeting, forecasting, reporting, audits, owner communication, and business reviews.
 </li>
 <li>
 Respond to business interruptions such as urgent calls, emails, meetings, operational requests, and management escalations.
 </li>
 <li>
 Perform all other duties and tasks assigned by the Director of Finance or senior management.
 
 
 </li>
 </ul>
 Key Skills and Competencies
 
 
 <ul>
 <li>
 Financial Accounting
 </li>
 <li>
 Shared Services Operations
 </li>
 <li>
 Financial Reporting
 </li>
 <li>
 Budgeting and Forecasting
 </li>
 <li>
 Internal Controls and Compliance
 </li>
 <li>
 Income Audit and Revenue Control
 </li>
 <li>
 Accounts Payable and Accounts Receivable
 </li>
 <li>
 Balance Sheet Reconciliations
 </li>
 <li>
 Cash Flow Monitoring
 </li>
 <li>
 Credit Management
 </li>
 <li>
 Process Improvement
 </li>
 <li>
 Audit Coordination
 </li>
 <li>
 People Management
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Problem Solving
 </li>
 <li>
 Project Management
 </li>
 <li>
 Advanced Excel
 </li>
 <li>
 Power BI
 </li>
 <li>
 Financial Modeling
 </li>
 <li>
 Excellent Communication Skills
 </li>
 <li>
 Leadership and Team Development
 
 
 </li>
 </ul>
 Key Performance Indicators
 
 
 <ul>
 <li>
 Timely and accurate month-end closing
 </li>
 <li>
 Quality and accuracy of financial reports
 </li>
 <li>
 Completion and quality of balance sheet reconciliations
 </li>
 <li>
 Reduction of ageing receivables and credit risks
 </li>
 <li>
 Compliance with internal controls, policies, and statutory requirements
 </li>
 <li>
 Timely closure of audit findings and self-assessment action plans
 </li>
 <li>
 Accuracy of income audit and revenue reporting
 </li>
 <li>
 Improvement in cash flow visibility and reporting
 </li>
 <li>
 Efficiency of finance shared service operations
 </li>
 <li>
 Team performance, development, and engagement
 </li>
 <li>
 Successful implementation of process improvements and automation
 </li>
 <li>
 Effective communication with owners, leadership, auditors, and departments
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, or a related field.
 </li>
 <li>
 Professional qualification such as ACCA, CPA, CMA, CIMA, or equivalent is preferred.
 </li>
 <li>
 Minimum 5 to 7 years of finance experience, preferably in hospitality, shared services, or multi-property operations.
 </li>
 <li>
 Strong knowledge of accounting standards, financial reporting, internal controls, reconciliations, audit requirements, and hotel finance operations.
 </li>
 <li>
 Advanced proficiency in Microsoft Excel is required; Power BI, ERP, hotel PMS, and accounting system experience is an advantage.
 </li>
 <li>
 Strong leadership, communication, analytical, and problem-solving skills.
 </li>
 <li>
 Ability to work under pressure, manage deadlines, and handle multiple priorities across departments and properties.
 
 
 </li>
 </ul>
 Not the right fit? Set up email alerts as new job postings become available that meet your interest!
</div>

Finance Manager - Shared Service

Sephora

<div>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful. 
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty. 
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more. 
You will excel and enjoy this position if you are ready to actively handle the following missions :<div> 
Client Experience:</div> 
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Maintain and enforcing quality customer service and resolving customer service complaints.</li><li>
Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li></ul><div> 
</div><div>Sales:</div><ul><li>
Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li></ul> 
<div></div><ul><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Ensure adequate beauty tools to achieve the desired market share for services.</li></ul><ul><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><div></div><div> 
Operations:</div> 
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li><li>
Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.</li><li>
Together with Customer Experience Manager and Store Director, encourage the
</li></ul><div>team to apply and follow established policies and procedures regarding store operations.
</div><ul><li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
</li><li>Implementing all the tools at POS.</li></ul><ul><li>
Adhere to Return items policy in accordance with audit procedure.
</li><li>PLVs and supply for the cash counter must be maintained weekly.
</li><li>Coordinate the excess stock to Supply Chain team.</li><li>
Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li><li>
Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
</li><li>Comply with company audit procedure.</li></ul><ul><li>
Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li><li>
Control and achieve stock variance tolerance.
</li><li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li><li>
Oversee Supplier invoices documentation.</li><li>
Inventory control reports maintenance on a weekly/monthly basis.</li><li>
All legal documentations must be available in store for random checks.</li><li>
Organizing all the physical documents related to cash audit counting 6 months.</li><li>
Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li><li>
Inventory and stock management procedures must be maintained accurately.
</li><li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li><li>
Maintain the storeroom and the allocation of space for stock as per the BOM.</li><li>
Liaise with Supply Chain to follow up on stock and deadlines whenever required.
</li><li>Maintain weekly report on negative stock counts.</li><li>
Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li></ul><div></div><div> 
People:</div> 
<div></div><ul><li>
Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li><li>
Train existing and new team members on emergency situations (evacuation/safety).</li></ul><div></div><div> 
Business:</div> 
<div></div><ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li><li>
Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li><li>
Maintain a safe working environment for clients and team members.</li><li>
Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li><li>
Contribute to all relevant business reports.
</li><li>Network with other stores and head office departments and take on area responsibilities.</li></ul><div></div><div> 
Store Operations:</div> 
<div></div><ul><li>
Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
</li></ul><ul><li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
</li><li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li><li>
Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li><li>
Maintain a good relationship with all external contractor and counterparts.
</li><li>Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.</li></ul><div> 
Relationships</div><div> 
</div>Internal Relationships: Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.
External Relationships: Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.<div> 
</div>Do not hesitate to apply if you have&hellip; or if you are &hellip; 
<ul><li>Minimum 2 years&rsquo; experience in team and people management.</li><li>
Minimum 5 to 6 years&rsquo; experience in operations.</li><li>
Bachelor&rsquo;s degree.</li><li>
Intermediate product knowledge.</li><li>
Advanced knowledge in health and safety procedures.</li><li>
Advanced knowledge in operations.</li></ul><ul><li>
Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
</li><li>English &ndash; Advanced level, Arabic is a plus.</li><li>
Proficient in MS office.</li><li>
Knowledge of cash management principles and/or procedures.</li><li>
Problem solving and decision-making abilities.</li><li>
Ability to develop and manage teams and people.</li><li>
Organized, structured and process oriented.</li></ul> 
Here, you will find:<ul><li>
Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li>
Culture of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li>
Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Store Operations Manager

Frasers Hospitality

<div>
 
 Role: Assistant Sales Manager
 
 
 
 
 Salary: Competitive Salary &amp; Benefits
 
 
 
 
 Location: Location: Fraser Suites &ndash; Doha
 
 
 
 Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world&rsquo;s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.
 
 
 
 What you&rsquo;ll be doing as an Assistant Sales Manager:
 
 
 
 <ul>
 <li>
 Monitor local market competition and industry trends, making actionable suggestions for hotel improvement.
 </li>
 <li>
 Immediately relay all customer complaints and comments regarding hotel services to the Director of Sales &amp; Marketing.
 </li>
 <li>
 Stay fully informed about major corporate clients, VIP guests, hotel promotions, and current room rates.
 </li>
 <li>
 Achieve and exceed revenue goals within assigned market segments.
 </li>
 <li>
 Proactively sell the hotel through telemarketing and face-to-face sales calls to secure new accounts and contacts.
 </li>
 <li>
 Deliver presentations to travel agents and keep them updated on recent hotel changes.
 </li>
 <li>
 Maintain comprehensive knowledge of all hotel activities, services, outlet hours, and menus, as well as city and regional events.
 </li>
 <li>
 Organise and conduct familiarization tours of the hotel for potential clients and partners.
 </li>
 <li>
 Negotiate contracts with clients, ensuring all necessary paperwork is completed before business is placed.
 </li>
 <li>
 Respond to customer requests within 24 hours, resolving problems and complaints promptly and professionally.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor of Science in Administration or Hotel Management degree is beneficial.
 </li>
 <li>
 Tertiary qualifications relevant to Marketing or Sales would be an advantage.
 </li>
 <li>
 Previous experience within a hotel sales environment in an internationally recognised hotel chain at managerial level within the GCC market.
 </li>
 <li>
 Current/previous responsibility for key accounts and new business generation in premium markets.
 </li>
 <li>
 Demonstrated ability to manage own and others&rsquo; tasks through to conclusion.
 </li>
 <li>
 Ability to lead presentations, conduct effective negotiations and close deals.
 </li>
 <li>
 High proficiency in English language oral and written skills
 </li>
 <li>
 Ability to speak Arabic would be preferred
 </li>
 <li>
 Highly organized, able to coordinate the efforts of others and manage multiple assignments and projects.
 </li>
 <li>
 Knowledge of hotel PMS (HIS, Opera) and other industry related software programs would be advantageous.
 </li>
 <li>
 Effective problem-solving skills.
 </li>
 <li>
 Adaptable to and plans for the demands of a 24x7 hotel environment.
 </li>
 <li>
 Ability to work to deadlines and maintain composure at all times.
 </li>
 <li>
 Competent Word, Excel, PowerPoint and software packages.
 </li>
 </ul>
</div>

Assistant Sales Manager

<div>Job ID: 197205 
Location Name: [[filter8]] 
Address: [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA) 
Job Type: Full Time 
Position Type (Regular/Temporary): Regular 
Job Function: [[filter14]] 
Is This Position Eligible for Remote? : [[req_remoteeligible]] 
MISSION: To ensure the delivery of exceptional operational and commercial standards throughout the store, with focus on providing an elevated customer experience. The Store Director needs to ensure compliance in all areas of operational activity and drive sales and profitability through the performance and development of the Management team, whilst managing within agreed budgets. 
Responsibilities
Client Experience<ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul> 
Sales
<ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul> 
Operations<ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul> 
Business<ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul> 
People<ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul> 
Know How<ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul> 
Relationships 
Internal Relationships<ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul> 
External Relationships<ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul> 
Job Holder Profile<div> 
</div>Training Knowledge
<ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul> 
Experience<ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul> 
Languages<ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul> 
Competencies<ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul>
.</div>

Store Director

Rosewood Doha

<div>
 
 
 Why Join Us?
 
 
 
 At Rosewood Doha, we create an environment where passion meets purpose &ndash; and where careers have meaning.
 
 
 Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy.
 
 
 You&rsquo;ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling.
 
 
 Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.
 
 
 
 About Rosewood Doha:
 
 
 
 Rosewood Doha is a landmark destination inspired by Qatar&rsquo;s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar&rsquo;s first members-only social wellness club, complemented by Rosewood&rsquo;s signature Manor Club for Club Room and Suite guests.
 
 
 Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.
 
 
 
 Our Associate Experience:
 
 
 
 We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 A competitive salary and benefits package
 
 
 -
 
 &nbsp; &nbsp;&nbsp;
 
 High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl
 
 
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 A birthday day off (because your milestones matter!)
 
 
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 Personalized development plans and continuous learning opportunities to support your career journey
 
 
 These benefits reflect our commitment to creating an environment where you thrive &ndash; professionally and personally &ndash; while building a meaningful career with us.
 
 
 
 Your Role:
 
 
 
 
 General Duties:
 
 
 <ul>
 <li>
 Meet and greet guests and members to Asaya, creating a professional atmosphere.
 </li>
 <li>
 Be proactive in up selling further services and the facilities.
 </li>
 <li>
 Guide clients on Asaya experiences that best suit them and being knowledgeable on all Asaya services.
 </li>
 <li>
 Be knowledgeable on the products to support the therapists and retailing to clients.
 </li>
 <li>
 Process payments and complete appropriate paperwork.
 </li>
 <li>
 Process voucher purchasing, bookings and redemption.
 </li>
 <li>
 Arrange product displays and ensure the presentation of department particularly in the reception area will be neat, clean and tidy.
 </li>
 <li>
 Help maintain all the facilities within Asaya.
 </li>
 </ul>
 
 
 Coordinator Duties:
 
 
 <ul>
 <li>
 Handle administrative tasks such as scheduling wellness services, maintaining calendars, booking rooms, and preparing materials.
 </li>
 <li>
 Serve as the first point of contact for internal wellness inquiries and coordinate communications.
 </li>
 <li>
 Support data collection for wellness metrics and ensure confidentiality and compliance with privacy regulations.
 </li>
 <li>
 Maintain and organize client records, treatment logs, intake forms, and follow-up notes.
 </li>
 <li>
 Monitor spa inventory, wellness supplies, and ensure timely reordering in collaboration with the Wellness Manager.
 </li>
 <li>
 Support the promotion and communication of wellness packages, workshops, and seasonal offers.
 </li>
 <li>
 Prepare daily reports, attendance logs, and client feedback summaries.
 </li>
 <li>
 Process payments, generate invoices, and ensure accurate billing and recordkeeping.
 </li>
 <li>
 Assist with vendor coordination and wellness practitioner scheduling.
 </li>
 <li>
 Uphold cleanliness, order, and confidentiality in line with spa protocols and health regulations.
 </li>
 </ul>
 
 
 Concierge Duties:
 
 
 <ul>
 <li>
 Answer calls within three rings with the appropriate greeting.
 </li>
 <li>
 Ascertain the type and time of Asaya service desired and booking the most suitable time according to therapists and practitioners appointment schedule with the inclusion of offering additional treatments.
 </li>
 <li>
 Ensure all prudent information is taken with each booking to be able to reconfirm contact with the guests if needed.
 </li>
 <li>
 Offer an orientation of the facilities to all first-time guests and members as per standard procedure advising them of services, facility rules and any other prudent information.
 </li>
 <li>
 Group enquiries, press and VIP booking details should be taken and passed on to the Director of Wellness/ Assistant with full contact name, telephone/email and details of date and nature of booking enquiry.
 </li>
 <li>
 Be alert and utilize permanent staff during their Rota hours to maximize time and profitability.
 </li>
 </ul>
 
 
 Payments:
 
 
 <ul>
 <li>
 Ensure correct payment is taken and processed after appointment completion with relevant paperwork completed to ensure daily banking balances.
 </li>
 <li>
 Ensure gift vouchers are sold with corresponding paper work and payments completed so that when redemption of the voucher happens all paperwork would match.
 </li>
 <li>
 End of day, cash up to ensure all services provided are accounted for and charged; credit card, cash and room charges taken; balances with no discrepancies and are safely deposited in accordance with the hotel cash handling policy.
 </li>
 </ul>
 
 
 Other duties:
 
 
 <ul>
 <li>
 Ensure the department has a sufficient stock of towels and amenities. Collect deliveries from purchasing or other departments as necessary.
 </li>
 <li>
 Ensure dirty linen is taken to laundry and new clean items are collected regularly.
 </li>
 <li>
 Follow correct manual handling such as using a trolley when moving goods.
 </li>
 <li>
 In the event the fire alarm is activated, ensure the whole department is notified in a calm efficient manner to evacuate to the designated point in accordance with the hotel policy.
 </li>
 </ul>
 
 
 Communication:
 
 
 <ul>
 <li>
 Maintain effective communication both within the team and with the Director of Wellness to ensure smooth running of the department and keeping well informed of any issues/ queries that may arise.
 </li>
 <li>
 Report any complaints to the Director of Wellness or assistant when appropriate.
 </li>
 <li>
 Liaise with other departments when needed to ensure good communication across the hotel.
 </li>
 </ul>
 
 
 Training:
 
 
 <ul>
 <li>
 Assist in training and development of colleagues as required.
 </li>
 <li>
 Attend all training courses as and when required.
 </li>
 </ul>
</div>

Wellness Coordinator

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