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JazzWorld

<div>
 
 
 Grade Level: L4
 
 Location: Islamabad
 
 Last Date to Apply: 10th June 2026
 
 
 
 
 What is "Head of Digital Analytics and Integrated Growth"?
 
 
 
 The Head of Digital Analytics &amp; Growth Intelligence (L4) will lead the centralized analytics, consumer intelligence, and growth insights function across all consumers facing JazzWorld Digital Ecosystem. The role will serve as the strategic bridge between GSM revenue analytics, customer behavior, and digital ecosystem insights to enable unified business visibility, data-driven growth, and cross-portfolio monetization.
 
 
 The incumbent will build scalable intelligence frameworks combining telecom subscriber behavior with digital engagement signals across connectivity, entertainment, gaming, fintech, health-tech, insurance, and future digital products. The role requires a commercially driven and analytical leader capable of transforming fragmented data into actionable growth opportunities and strategic business insights.
 
 
 The position reports directly to the Head of Jazz Consumer Growth and works closely with Product, GSM, and CVM leadership teams.
 
 
 
 What does a Head of Digital Analytics and Integrated Growth do?
 
 
 Centralized Analytics &amp; Intelligence
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and lead the centralized growth analytics and consumer intelligence capability across all digital verticals.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop unified KPI frameworks, reporting standards, and growth measurement methodologies.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish a centralized visibility layer for digital product, customer, and commercial performance.
 
 
 
 Consumer &amp; Growth Analytics
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop intelligence frameworks connecting GSM subscriber behavior with digital engagement insights.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build unified customer views combining telecom KPIs with app-level behavioral analytics.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify monetization, retention, cross-sell, upsell, and lifecycle management opportunities through converged analytics.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive customer segmentation, predictive analytics, and personalization strategies.
 
 
 
 Product Growth &amp; Performance
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead funnel analysis, cohort tracking, experimentation frameworks, and customer lifecycle analytics across digital assets.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive SEO, engagement optimization, and digital growth analytics initiatives.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop frameworks to measure engagement, feature adoption, retention, monetization, and customer lifetime value.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with Product teams to identify optimization and growth opportunities.
 
 
 
 Business Intelligence &amp; Reporting
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Design executive dashboards and automated reporting frameworks for leadership visibility.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build centralized reporting integrating GSM, digital product, and commercial analytics.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively identify customer behavior shifts, growth leakages, churn risks, and revenue opportunities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Translate analytical insights into actionable business recommendations for senior leadership.
 
 
 
 Cross-Functional Collaboration &amp; Capability Building
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner closely with Product, CVM, and Data teams.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Foster a culture of experimentation, customer obsession, and insight-led decision-making.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build and mentor a high-performing analytics and growth intelligence team.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor industry trends and best practices in digital growth and consumer analytics.
 
 
 
 
 JazzWorld is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 8-12 years of experience in analytics, business intelligence, growth strategy, digital products, or telecom commercial analytics.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of GSM revenue analytics including ARPU, churn, subscriber lifecycle management, and digital monetization models.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Hands-on experience with digital analytics platforms such as Mixpanel, Firebase, Google Analytics, or equivalent tools.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong command over BI and visualization platforms including Power BI, Tableau, Looker, or similar tools.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in experimentation frameworks, cohort analysis, funnel optimization, predictive analytics, and customer intelligence.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong stakeholder management, strategic thinking, problem-solving, and business storytelling capabilities.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's or Master's degree in Business, Analytics, Computer Science, Economics, Engineering, or related disciplines.
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior exposure to telecom, fintech, digital ecosystems, or technology-led businesses will be preferred.
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join JazzWorld?
 
 
 
 As one of the leading employers in the country, JazzWorld epitomizes the philosophy that each JazzWorld employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 65 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Head of Digital Analytics and Integrated Growth

ASK Development pvt Limited

Job description:Executive OSP Planning is responsible to review and finalize the design prepared by contractors against large FTTH requirement as well as small pockets designs to meet urgent commercial requirement. Ensure network is planned by using best available products and practices. Database management and updating related to all OSP projects Qualification:Bachelor&rsquo;s degree in telecom/CS/Engineering Job Location: IslamabadExperience:2-3 years of experience in relevant fieldRoles &amp; Responsibilities:&middot; Review and finalize ODN design prepared by design contractors.&middot; BoQ verifications and Budget loading recommendation in the light of finalized design&middot; Technical knowledge of GPON and industry standards for OSP implementation.&middot; Prepare project tracker and keep records of all projects&middot; Co-ordination with the survey and design team for the selection of right kind of ODN components.&middot; Verification of BoMs in the light of locked ODN design&middot; Detail knowledge and hands on experience of design software including ArcGIS, Autocad, google earth&middot; Coordinate &amp; extend technical support to network deployment teams, regional planning, and operational units to acquire necessary interfaces in timely manner.Competencies:&middot; Detail knowledge and hands on experience of FTTH network design and deployment&middot; Understanding challenges to the telecom industry, specific to FTTH domain&middot; Knowledge of the new advancements and technological changes in the telecom sector&middot; Detail knowledge of different FTTH deployment models to meet green field and brownfield requirements.&middot; Team player&middot; MS OfficeOperating Network:&middot; External Network: Contractors&middot; Internal Network: NOD teams, Procurement, PMO, Commercial planning, M&amp;LCommunication Responsibilities:&middot; External Communication: Design templatesInternal Communication: Store item tracker, Project templates, Capex reportsJob Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>in FTTH /GPON Planning: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs90,000.00 per monthApplication Question(s): * in FTTH /GPON Planning: 2 years (Required)Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Executive FTTH

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

inbound call center job

Dial Edge Telecom

Senior Media Buyer (PPC, SEO, SEM &amp; Performance Marketing)Company: Dial Edge Telecom Location: Islamabad (Bahria Enclave) &ndash; Onsite Job Type: Full-Time Working Hours: US Time Zone Salary Range: PKR 80,000 &ndash; 100,000 per monthDo not apply if you are looking for a remote opportunity.Job OverviewDial Edge Telecom is looking for a highly skilled and results-driven Senior Media Buyer with strong expertise in PPC, SEO, SEM, and full-funnel performance marketing.The ideal candidate should be both analytical and creative, capable of managing high-budget campaigns, optimizing customer acquisition costs, and driving measurable ROI through data-driven digital marketing strategies.Key Responsibilities<ul><li>Plan, execute, and optimize paid media campaigns across Google Ads, Meta Ads (Facebook/Instagram), TikTok, and other digital platforms</li><li>Manage full-funnel campaigns including prospecting, retargeting, and retention</li><li>Develop and implement advanced PPC and SEM strategies to improve ROI and reduce CPA</li><li>Conduct keyword research, competitor analysis, and SEO optimization</li><li>Monitor and optimize campaign performance using KPIs such as CTR, CPC, ROAS, conversions, and CPA</li><li>Set up and manage tracking systems including Google Analytics (GA4), Google Tag Manager, Meta Pixel, and CAPI</li><li>Collaborate with creative teams to develop high-converting ad copy, visuals, videos, and landing pages</li><li>Run continuous A/B testing for creatives, audiences, funnels, and messaging</li><li>Build and refine lookalike audiences and targeted customer segments</li><li>Monitor daily performance and optimize budgets for maximum efficiency</li><li>Prepare weekly and monthly performance reports with actionable insights</li></ul>Required Qualifications<ul><li>3-4+ years of experience in media buying or performance marketing</li><li>Strong hands-on experience with Google Ads, Meta Ads Manager, and SEM platforms</li><li>Proven expertise in PPC, SEO, and digital advertising strategy</li><li>Strong knowledge of GA4, conversion tracking, and attribution models</li><li>Experience managing large-scale advertising budgets</li><li>Strong analytical and problem-solving mindset</li><li>Ability to collaborate with creative teams and guide ad production</li><li>Bachelor&rsquo;s degree in Marketing, Business, or related field (preferred)</li></ul>Preferred Skills<ul><li>Experience in telecom, eCommerce, or lead generation industries</li><li>Familiarity with tools like Ahrefs, SEMrush, or similar SEO platforms</li><li>Basic understanding of design tools such as Canva or Adobe Creative Suite</li><li>Strong communication and leadership abilities</li></ul>What We Offer<ul><li>Competitive salary package (PKR 80K &ndash; 100K/month)</li><li>Performance-based growth opportunities</li><li>Work on high-budget, high-impact campaigns</li><li>Professional and fast-paced working environment</li><li>Opportunity to work with international (US-time zone) operations</li></ul>How to ApplyInterested candidates should submit their updated CV (and portfolio if available).Job Type: Full-timeWork Location: In personPay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Media buyer And SEO Expert

HRPSP - Your Strategic HR Partner

We&rsquo;re Hiring &ndash; Customer Premises AssociateIndustry: Telecommunications / Broadband Services Salary: PKR 40,000 (Basic) + Performance-Based CommissionAre you a technically skilled field professional with a passion for customer service? Join our growing telecom operations team and work on last-mile connectivity solutions at customer locations.Key Responsibilities:<ul><li>Installation, configuration, and activation of broadband/internet equipment at customer premises</li><li>On-site troubleshooting of connectivity and network-related issues</li><li>Ensure service quality and timely resolution of customer complaints</li><li>Educate customers on proper usage and basic maintenance of installed services</li><li>Maintain accurate service reports and daily field activity records</li><li>Coordinate with technical support teams for escalations when required</li></ul>Eligibility Criteria:<ul><li>DAE / Technical Diploma in Electrical, Electronics, Telecom, or Networking</li><li>Basic understanding of fiber, broadband, routers, modems, and LAN/WAN concepts</li><li>Strong communication and customer-handling skills</li><li>Willingness to perform field visits</li><li>Fresh candidates with technical education are encouraged to apply</li></ul>What We Offer:<ul><li>Basic Salary: PKR 40,000</li><li>Attractive Commission Structure based on performance</li><li>Hands-on technical training</li><li>Stable career growth in the telecom industry</li><li>Supportive and professional work environment</li></ul>Pay: From Rs40,000.00 per monthWork Location: In person

Customer Premises Associate (CPA)

Softoo

POSITION: NOC Executive (24/7 Operations)LOCATION: 205, Korang Road, I-10/3, Islamabad, PakistanDEPARTMENT: Network Operations Centre (NOC) / Technical OperationsREPORTS TO: NOC Lead / Operations ManagerEMPLOYMENT TYPE: Full-time, Shift-based (24/7)ABOUT THE ROLEWe're looking for a reliable and technically-aware NOC Executive to support 24/7 monitoring and operational activities within our Network Operations Centre. This is an excellent opportunity for candidates with basic technical knowledge who are eager to learn and grow in a fast-paced, mission-critical operational environment.You will be the eyes and ears of our operations team, monitoring critical systems, identifying issues promptly, and ensuring smooth communication between technical teams and vendor partners. If you thrive under pressure, pay attention to detail, and have a passion for maintaining uptime and reliability, we want to hear from you.KEY RESPONSIBILITIES<ul><li>Monitor systems, devices, and operational dashboards continuously during assigned 24/7 shift rotations</li><li>Perform routine health checks on network connectivity, device status, and system performance metrics</li><li>Identify, log, and escalate faults, alerts, or service interruptions following defined procedures and escalation matrices</li><li>Maintain detailed daily monitoring logs, incident reports, and operational records with accurate timestamps</li><li>Coordinate with internal technical teams and external vendors for rapid issue resolution and support</li><li>Perform basic troubleshooting of network and hardware-related problems, following technical runbooks</li><li>Respond promptly to alarms and operational alerts, ensuring timely acknowledgment and action</li><li>Actively contribute to maintaining system uptime and operational continuity through vigilant monitoring and quick escalation</li><li>Strictly adhere to defined Standard Operating Procedures (SOPs), escalation protocols, and operational guidelines</li><li>Support routine checks of power backup systems and environmental conditions (temperature, humidity) where applicable</li><li>Document all activities, incidents, and resolutions in ticketing systems and knowledge bases</li><li>Collaborate with team members to support seamless 24/7 NOC coverage</li></ul>REQUIRED QUALIFICATIONS &amp; SKILLSEDUCATION:<ul><li>Diploma or Bachelor's degree in IT, Telecom, Electronics, Electrical Engineering, or related technical field</li></ul>TECHNICAL KNOWLEDGE:Basic understanding of networking concepts:<ul><li>IP addressing and routing basics</li><li>Network devices (routers, switches, firewalls)</li><li>Internet connectivity and bandwidth concepts</li></ul>Basic hardware and device monitoring knowledge:<ul><li>Server and networking hardware components</li><li>Device health monitoring fundamentals</li><li>Alert and threshold interpretation</li></ul>Power backup systems awareness:<ul><li>UPS (Uninterruptible Power Supply) operation</li><li>Basic electrical safety practices</li><li>Power distribution and backup testing</li></ul>System monitoring and escalation handling:<ul><li>Monitoring tools and dashboard interpretation</li><li>Incident logging and ticket management</li><li>Clear escalation procedures and when to escalate</li></ul>PROFESSIONAL COMPETENCIES:<ul><li>Proficiency with standard computer applications:</li><li>Microsoft Office (Word, Excel)</li><li>Email communication</li><li>Dashboard and monitoring tools</li><li>Strong communication and coordination skills:</li><li>Clear verbal and written communication</li><li>Professional phone etiquette</li><li>Ability to convey technical issues to non-technical stakeholders</li><li>Willingness to work in rotational shift system:</li><li>Flexibility for night shifts, weekends, and holidays</li><li>Ability to adapt to 24/7 operational demands</li><li>Reliable and punctual attendance</li></ul>EXPERIENCE<ul><li>Preferred: 0-2 years of relevant experience in NOC, technical support, helpdesk, or system monitoring roles</li><li>Fresh graduates and career changers with strong technical aptitude and willingness to learn are highly encouraged to apply</li><li>Prior exposure to monitoring tools, ticketing systems, or technical support environments is a plus but not required</li></ul>KEY COMPETENCIES &amp; PERSONAL ATTRIBUTES<ul><li>Exceptional attention to detail &ndash; catching issues others might miss</li><li>Discipline and reliability &ndash; showing up on time for every shift and being accountable to your team</li><li>Quick response capability &ndash; reacting swiftly to alerts and operational events</li><li>Basic troubleshooting mindset &ndash; logical thinking to diagnose and escalate issues appropriately</li><li>Strong adherence to process &ndash; following SOPs and escalation matrices precisely</li><li>Team coordination and communication &ndash; working effectively with colleagues and stakeholders</li><li>Calm under pressure &ndash; maintaining composure in high-stress operational scenarios</li><li>Proactive engagement &ndash; taking initiative to prevent or address potential issues</li><li>Documentation focus &ndash; accurately recording incidents and actions taken</li></ul>WORKING CONDITIONS<ul><li>Shift-based role with 24/7 coverage requirements (including night shifts, weekends, and public holidays)</li><li>Rotational shifts: Morning, Evening, and Night shifts on a defined rotation schedule</li><li>On-site work required &ndash; stationed at NOC facility in Islamabad</li><li>Continuous environmental monitoring in a tech-forward operations centre</li><li>Exposure to multiple IT systems, tools, and monitoring platforms</li><li>Performance measured on uptime, incident response time, and documentation accuracy</li></ul>WHAT WE OFFER<ul><li>Comprehensive on-the-job training in NOC operations and monitoring tools</li><li>Opportunity to work in a mission-critical environment supporting the entire organization</li><li>Clear career progression pathway into Senior NOC roles, System Administration, or Network Engineering</li><li>Supportive team culture with mentoring from experienced NOC professionals</li><li>Competitive salary with shift allowances and benefits</li><li>Professional development support and certification opportunities</li><li>Exposure to enterprise-grade IT infrastructure and operations</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>This role requires 24/7 rotational shifts including, weekends, and public holidays. Please explain how this fits with your personal situation.</li></ul><ul><li>Imagine you're monitoring systems at 2 AM and receive an alert: &quot;Database Server Connectivity Lost.&quot; Walk us through exactly what you would do in the first 5 minutes - what information would you gather, what would you check, and who would you escalate to? </li></ul>Note: Your response not AI generated. Work Location: In person

IT Executive /NOC Executive (24/7 Operations)

Zong 5G

<div>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Assist to develop the short term and long-term Marketing Strategy, ensuring that the strategy is in line with the long-term company&rsquo;s objectives and gives Marketing department the direction and sets concrete objective/targets
 </li>
 <li>
 Ensure that the Marketing Strategy is being followed and implemented.
 </li>
 <li>
 Monitor the status of key projects being undertaken by the Marketing department
 </li>
 <li>
 Prepare Annual, Quarterly and Monthly forecast of all regional and HQ commercial teams
 </li>
 <li>
 Prepare Annual, Quarterly and Monthly budgets/targets of all regional and HQ commercial teams
 </li>
 <li>
 Assist in the implementation of Business Strategy including identification of new business segments, target market strategy and analysis of existing segments
 </li>
 <li>
 Provide assistance in evaluating new business opportunities and defining the road map for future business endeavors
 </li>
 <li>
 Track the road map (yearly and quarterly plan) for overall Commercial Department and segment-wise within Marketing Department
 </li>
 <li>
 Monthly planning and follow-up on the progress of special and strategic projects
 </li>
 <li>
 Map strategic projects with annual budgetary targets
 </li>
 <li>
 Respond to specific high-level queries of Management to assist in decision making
 </li>
 <li>
 Assist in preparation of EMT presentations, MOAM presentations, Mid-Year and annual conference presentations and other ad-hoc presentations
 </li>
 </ul>
 
 
 
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 In principle to have a minimum bachelor&rsquo;s degree, preferably in Business Administration/Management, Accounting, Finance, or other relevant degree.
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Should have preferably 3-4 years of relevant experience.
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Leadership Skills
 </li>
 <li>
 Strong Analytical Skills
 </li>
 <li>
 Strong Business Acumen
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 In-depth knowledge of the telecom market of Pakistan
 </li>
 <li>
 Highly analytical when needed, with the ability to investigate issues in detail, and speak concisely about potential solutions and challenges
 </li>
 </ul>
</div>

Assistant Manager Business Planning

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