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business office associate full time

CarMax

<div>7144 - Indianapolis - 9750 N Gray Rd, Indianapolis, Indiana, 46280<p></p>
CarMax, the way your career should be!<h1 class="jobSectionHeader"><b>
Provide an iconic customer experience - Summary:</b></h1><p>
Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.</p><h1 class="jobSectionHeader"><b>
What you will do - Essential Responsibilities:</b></h1><ul><li>
Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines</li><li>
Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.</li><li>
Seeks win/win solutions for the customer and partners appropriately</li><li>
Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork</li><li>
Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),</li></ul><p>
payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts</p><ul><li>
Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe with</li></ul><p>
considerations to security and loss prevention.</p><ul><li>
Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.</li><li>
Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure</li><li>
Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.</li><li>
Answers multi-line phone system, responds to callers&rsquo; needs and direct calls as appropriate.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Learn and succeed as part of a team:</b></h1><ul><li>
Pleasant, but noisy office environment</li><li>
Numerous distractions and disruptions due to incoming communication</li><li>
May require walking or standing for extended periods of time</li><li>
Variety of work schedules with shifts that do include nights, weekends, and holidays.</li><li>
Wear CarMax clothing (acquired through the company) at all times while working in the store</li></ul><p></p><h1 class="jobSectionHeader"><b>
Qualifications:</b></h1><p>
Work requires ability to:</p><ul><li>
Read, interpret and transcribe data in order to maintain accurate records</li><li>
Use resources and partnership to balance the needs of the customer and the business</li><li>
Understand numeric filing system</li><li>
Use word processing, spreadsheet and other programs, displaying intermediate PC skills</li><li>
Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail</li><li>
Lift objects that weigh as much as 15-20 lbs</li><li>
Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written</li><li>
Complete CarMax provided training as required</li><li>
Develop partnerships with Sales team and other departments in order to provide quality customer service</li><li>
Maintain confidentiality of all records, files and reports within the scope of the position</li><li>
Report Asset Protection and/or Human Resource related issues to management</li></ul><p></p><p>
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.</p></div>

Business Office Associate - Full-Time

Community Health Network

<div><div><div><div>Category</div>
<div>Administrative &amp; General Support</div>
</div><div><div>Job Family</div>
<div>Administrative / Secretarial</div>
</div><div><div>Department</div>
<div>Patient Access Ambulatory</div>
</div><div><div>Schedule</div>
<div>Full-time</div>
</div><div><div>Facility</div>
<div>Castleway / Castleton Office Park</div>
<div><div><div>Castleway Drive</div><br>
<div>Indianapolis</div>, <div>IN</div> <div>46250</div><br>
<div>United States</div></div></div>
</div><div><div>Shift</div>
<div>Day Job</div>
</div><div><div>Hours</div>
<div>Open availability between 6:45am - 11:00pm; Sunday through Saturday. Primary role will be Monday through Friday 8:00am- 5:00pm. Training in person Monday through Friday.</div><br>
</div></div><p></p><div><div><p><b>Join Community</b></p>
<p>
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, &ldquo;community&rdquo; is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered &mdash; and we couldn&rsquo;t do it without you.</p><br>
<p></p>
<p><b>
Make a Difference</b></p>
<p>
The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.</p><br>
<p>
</p><p><b>Exceptional Skills and Qualifications</b></p>
<p>
The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:</p><br>
<p>
</p><ul><li>High School Diploma or GED High School diploma or GED equivalent (Required)</li></ul>
<ul><li>1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)</li></ul>
<ul><li>Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)</li></ul>
<ul><li>Completes Admissions, Discharges, and Transfers in a timely manner when applicable</li></ul>
<ul><li>Ability to monitor and perform all patient hospital and/or ambulatory movement</li></ul>
<ul><li>Utilizes EPIC work queue to pre-register scheduled patients</li></ul>
<ul><li>Verifies medical necessity in accordance with the Centers for Medicare &amp; Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient</li></ul>
<ul><li>Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits</li></ul>
<ul><li>Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services</li></ul>
<ul><li>Confirms the completeness of the electronic health record (EHR) and makes necessary changes</li></ul></div>
<p><b>Why Community?
</b></p><p>At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.</p></div></div><p></p>

Associate Patient Access Rep- Virtual Primary Care

Spot

<div><div><p>Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.</p></div><p></p>
<div>
<p><b>About The Role:</b></p>
<p>
The LTL Accounting Associate plays an important role in ensuring the accurate and timely processing of our Carrier and Customer invoices for LTL shipments. This process is integral to our success as it enables us to pay our carriers and bill our customers promptly as well as promote knowledge of LTL shipments.</p>
<p><b>
Responsibilities:</b></p>
<ul>
<li>Process carrier invoices and paperwork for payment.</li>
<li>Note discrepancies on carrier invoices and review against quote to determine origin of difference.</li>
<li>Generate discrepancy reports for customers after researching.</li>
<li>Respond to carrier and customer invoice questions in a friendly and courteous manner via phone or email.</li>
<li>Review and submit customer charges on various Transportation Management Systems.</li>
<li>Work hand in hand with the LTL department to resolve billing issues.</li>
</ul>
<p><b>Qualifications:</b></p>
<ul>
<li>High school degree or GED.</li>
<li>Associate degree in business or accounting/finance is preferred.</li>
<li>2+ years of A/P or billing experience; experience in a logistics or third-party organization is a bonus.</li>
</ul>
<p><b>Skills:</b></p>
<ul>
<li>Detail-oriented.</li>
<li>Ability to multitask.</li>
<li>Strong sense of urgency to complete tasks to thrive in a fast-paced work environment.</li>
<li>Problem solving mindset.</li>
</ul>
<p>**NOTE** This position is on-site 5 days/week at our downtown Indianapolis, IN office.</p>
</div>
<p></p><p>#LI-ZH1</p><div><p>
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.</p>
<p><i>
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</i> <i>Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p></div></div>

LTL Accounting Associate

Michael Silver & Company

<div><p><b>Job Description:
</b></p><p></p><p>We&rsquo;re KSM, one of the top 50 largest independent advisory, tax, and audit firms in the United States. But more than our size, it&rsquo;s our people and culture that set us apart. We believe great things happen when people are supported, challenged, and given the freedom to do their very best work. That&rsquo;s why we&rsquo;ve built a workplace where your career and personal life can thrive together &ndash; where you have the flexibility to manage your time, the resources to grow, and a team that genuinely cares about your success.
</p><p></p><p>We&rsquo;ve been employee-owned since 2001, giving every team member a stake in our collective success. This ownership mentality fosters a culture of collaboration, curiosity, and excellence &ndash; where new ideas are welcomed, different perspectives are valued, and you&rsquo;re encouraged to explore what excites you most. Whether you&rsquo;re expanding your skills, tackling new challenges, or making an impact beyond the office, we provide the resources and support to help you grow in the direction that&rsquo;s right for you.
</p><p></p><p>At KSM, your contributions matter &ndash; not just to the firm, but to your colleagues, clients, and the communities we serve across the U.S. If you&rsquo;re looking for a place where you can do meaningful work, build lasting relationships, and grow in ways that align with what&rsquo;s most important to you, we&rsquo;d love to meet you.
</p><p></p><h1 class="jobSectionHeader"><b>Position Summary
</b></h1><p></p><p>KSM&rsquo;s Marketing &amp; Growth team is responsible for developing and executing comprehensive marketing strategies that drive brand visibility, generate leads, and support business development efforts across assigned industries and service lines. The marketing &amp; growth associate plays a key supporting role in bringing these strategies to life. This position is ideal for an early-career professional and offers hands-on experience in multiple facets of marketing, from campaign coordination and content creation to events and client engagement initiatives that support the firm&rsquo;s overall growth goals.
</p><p></p><p><b>NOTE: </b><b>This is a content-heavy role requiring strong professional writing skills and exceptional attention to detail. The associate will contribute significantly to the development and refinement of written marketing materials across multiple platforms. </b><b>Candidates must demonstrate strong writing proficiency and careful attention to detail throughout the application process </b><b>.
</b></p><p></p><h1 class="jobSectionHeader"><b>Responsibilities
</b></h1><p></p><ul><li><p>Serve as a contributor to written marketing content, including thought leadership pieces, website copy, email communications, social media posts, and other growth marketing-related materials
</p></li><li><p>Draft, edit, and proofread written communications to ensure clarity, consistency, accuracy, and alignment with KSM&rsquo;s brand voice
</p></li><li><p>Assist in the development and implementation of marketing and growth programs that align with industry and/or service line goals and objectives
</p></li><li><p>Support collaboration with internal teams and/or outsourced marketing resources to deliver high-quality content, creative assets, web updates, digital marketing, proposals and sales enablement tools, and communications that support growth strategies
</p></li><li><p>Help coordinate campaign execution across multiple channels to generate leads or enhance brand presence, monitoring progress and assisting with performance tracking and reporting
</p></li><li><p>Provide support in managing sponsorships and relationships with key associations, including scheduling, coordination, and tracking ROI to inform future recommendations
</p></li><li><p>Assist in planning and executing both in-person and virtual events, including association-sponsored and firm-hosted events, by coordinating logistics, materials, registration, and follow-up activities
</p></li><li><p>Conduct research on industries, clients, competitors, and market trends to support marketing and business development initiatives
</p></li><li><p>Partner with the marketing &amp; growth advisor to prepare reports, presentations, and summaries that highlight campaign outcomes, event metrics, and recommendations for improvement
</p></li></ul><p></p><h1 class="jobSectionHeader"><b>Requirements/Qualifications
</b></h1><ul><li><p>1-3 years of marketing and/or business development support experience, preferably within professional services or B2B environments
</p></li><li><p>Bachelor&rsquo;s degree in marketing, communications, journalism, business, or a related field
</p></li><li><p>Demonstrated professional writing experience required (marketing, communications, journalism, or similar)
</p></li><li><p>Exceptional written communication skills with strong command of grammar, tone, and structure
</p></li><li><p>Proven ability to self-edit and maintain a high level of accuracy and attention to detail in written work
</p></li><li><p>Writing samples required for consideration
</p></li><li><p>Excellent project management experience with the ability to juggle multiple projects at a time
</p></li><li><p>Ability to work in a demanding, deadline-driven environment
</p></li><li><p>Flexibility and adaptability
</p></li><li><p>Forward-thinking and open to leveraging digital and AI tools (e.g., ChatGPT) to enhance efficiency and quality
</p></li><li><p>Familiarity with design tools (e.g., Adobe InDesign, Adobe Photoshop) a plus
</p></li><li><p>Ability to work extended hours as needed
</p></li></ul><p></p><p><i>We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, sex, sexual orientation, gender identity, disability, genetic information, national origin, race, religion, veteran status, or any other protected category.
</i></p><p></p><p><i>KSM only accepts resumes directly submitted by a candidate and referrals submitted by current KSM employees. Unsolicited resumes or candidate profiles sent by staffing agencies and fee-based referral services will not be considered outside of a signed KSM vendor contract. KSM will not pay a fee to recruiters or agencies that do not have a signed KSM vendor contract.</i></p></div>

Marketing & Growth Associate (Content Writer)

Paradies Lagardère

<div><p><b>SALES ASSOCIATE &ndash; INDIANAPOLIS INTERNATIONAL AIRPORT &ndash; HIRING NOW!</b></p>
<p>
Paradies Lagard&egrave;re is the largest airport retail operator in North America offering specialty brands such as M.A.C, Trip Advisor, CNBC, PGA TOUR, Brooks Brothers, Brighton Collectibles, Pandora, Spanx, and Travel Essential gift stores etc.</p>
<p>
We offer positions such as Sales, Cashier, Brands, Replenishment, and Warehouse Associates. If you are interested, scroll down for more information.</p><br>
<p></p>
<p>
Very competitive pay based on experience</p>
<p><b>
Great Reasons to Work with Us:</b></p>
<ul>
<li>Career advancement opportunities</li>
<li>Fun work environment</li>
<li>Medical benefits (for full-time positions)</li>
<li>Company Paid Time Off</li>
<li>Associate recognition programs</li>
<li>Merchandise discounts</li>
<li>Free parking</li>
<li>Free uniforms</li>
</ul>
<p><b>Position Description Summary:</b></p>
<ul>
<li>A Sales Associate is responsible for the daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers.</li>
<li>The Sales Associate may perform tasks on the sales floor or in a supportive environment.</li>
<li>This position ensures a positive customer shopping experience in a well-maintained and friendly environment.</li></ul><br>
<p></p>
<p><b>
POSITION REQUIREMENTS &amp; QUALIFICATIONS:</b></p>
<ul>
<li>Put the customer first at all times.</li>
<li>Demonstrate selling experience in a fast paced, service-oriented retail setting.</li>
<li>Demonstrated ability to Greet, Sell, and Thank the customer.</li>
<li>Ability to work various shifts in a 7/365 team orientated environment</li>
<li>Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements</li>
<li>Computer work, heavy lifting (up to 40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening, and weekend work and holiday</li></ul><br>
<p></p>
<div>
Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.</div>
<div>We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.</div></div><div></div>

Sales Associate -Indianapolis International Airport-HIRING NOW!

Change Advocates Family Services LLC

<p><b>Home Base Caseworker Position &amp; Family Supervised Visitation Facilitator</b></p><p>Come join an exciting and rewarding new adventure with a company that values you and the community. If you are passionate about contributing to the community, changing lives and a belief in family, this opportunity is for you. We are seeking a compassionate and dedicated case worker to join our team. The ideal candidate will play a crucial role in supporting individuals and families, particularly children, through various challenges. This position involves working closely with clients to assess their needs, develop plans for support, and connect them with appropriate resources. The case worker will be instrumental in advocating for clients and ensuring they receive the necessary services to improve their well-being. Change Advocates Family Services LLC is seeking to employ home-based caseworkers and supervised visitation facilitators to provide services to families who are involved in the child welfare system in Marion, Hamilton, Hendricks, Hancock, Johnson and surrounding areas.</p><p><b>Key Responsibilities:</b><br/>&middot; Provide home based case management services<br/>&middot; Provide Parenting Education<br/>&middot; Understand and implement evidenced-based modalities<br/>&middot; Develop a Casework/Treatment Plan, weekly case notes, &amp; monthly progress reports.</p><p>&middot; Attend Supervision/Staffing bi-weekly</p><p><b>Services include</b></p><ul><li>Participation in DCS Case planning</li><li>Supervised visitation **</li><li>Coordination of services</li><li>Conflict management</li><li>Emergency/crisis services</li><li>Domestic violence education</li><li>Parenting education/training</li><li>Facilitate transportation*</li><li>Participation in Child and Family Team meetings</li><li>Attend court proceedings as requested</li><li>Family reunification/preservation services</li><li>Foster family support</li><li>Advocacy</li><li>Family assessment</li><li>Monitor progress of parenting skills</li><li>Behavior Modification</li><li>Employment/Budgeting/meal prep/money management/progress of parenting skills</li><li>Life skills/long-short term goals</li><li>Communicate with family members</li><li>Attend supervision/staffing bi-weekly</li><li>Housing/Community Resources/sobriety/mental health treatment</li></ul><p><b>Requirements</b>&middot;</p><p>Homebased Caseworker- bachelor&rsquo;s degree in psychology, sociology, social work, or related human service field</p><p>Homemaker Parent Aid- High School Degree, GED, or Associate Degree with at least 4 years of full-time employment experience providing direct casework services to children &amp; families including providing services to families that need assistance in the protection and care of their children.&middot; Bilingual applicants are desired&middot; Valid Driver&rsquo;s License in good standing.&middot; Reliable transportation &amp; auto insurance that complies with state law and department of child services&middot; Successful clearance of local, state, and national background checks.&middot; Ability to work some evenings and weekends.&middot; Good writing skills.</p><p><b>In addition to the above:</b> &middot; Knowledge of family of origin/intergenerational issues&middot; Knowledge of child abuse/neglect&middot; Knowledge of child and adult development&middot; Belief in the family preservation philosophy&middot; Skillful in the use of Motivational Interviewing <i>Qualified interested candidates only! </i>Job Types: Full-time, Part-time</p><p>Pay: $30-35 per hour (Homemaker Parent Aid)</p><p>Pay: $45-50 per hour (Home based caseworker)</p><p>COVID-19 considerations: <i>To keep our employees and the families we serve safe we adhere to all Covid-19 safety recommendations. </i></p><p><i><b>Supervised Visitation Traditional Facilitator/Visitation Facilitation</b></i><br/>Looking for positive and committed individuals who desire to ensure children are in safe and loving environments with an opportunity to flourish Change Advocates Family Services, LLC, is seeking to employ Supervised Visitation Facilitators/Visitation Facilitators to provide supervised visitation services to families who are involved in the child welfare system in Marion, Hendricks, Hancock, Hamilton, Johnson and surrounding counties.<br/><b>Key Responsibilities:</b></p><ul><li>Facilitate and supervise parent/child and family visitations in the office, community, &amp; home to work toward reunification.</li><li>Provide transportation to &amp; from family visits when authorized</li><li>Evaluation of parent-child interaction</li><li>Understand and implement evidence-based modalities</li><li>Complete intake &amp; monthly progress reports.</li><li>Attend Supervision/Staffing bi-weekly.</li><li>Attend court proceedings as required</li><li>Assess bond and attachment between parent-child.</li><li>Model, teach and redirect parent interactions as needed for the successful interactions between parent-child</li><li>Communicate with Family</li><li>Advocacy</li><li>Foster Parent Support</li><li>Family Assessment/goals of parenting time/positive parenting strategies/meal planning</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s/master&rsquo;s degree in psychology, sociology, social work, or related human service field <b>or</b>High School Degree, GED, or associate degree with at least 4 years full-time employment experience <i>providing direct services to children &amp; families</i> that includes providing services to families that need assistance in the protection and care of their children. (Enhanced Supervision)</li><li>High School Diploma or the equivalent and 21 years of age (Standard visits)</li><li>Valid Driver&rsquo;s License in good standing.</li><li>Reliable transportation &amp; auto insurance that complies with state law and Department of Child Services</li><li>Bilingual a plus</li><li>Successful clearance of local, state, and national background checks.</li><li>Ability to work evenings and weekends.</li><li>Good observational &amp; writing skills.</li></ul><p>In addition to the above:</p><ul><li>Knowledge of child abuse/neglect</li><li>Knowledge of child and adult development</li><li>Belief in the family preservation philosophy</li><li>Ability to assist families by strengthening, teaching, demonstrating, and role modeling appropriate skills.</li></ul><p>Job Types: Full-time, Part-time<br/>Pay: $30 &ndash; 35 per hour (Visitation Facilitation)</p><p>Pay: $45-50 per hour (Supervised Visitation Traditional)</p><p>Change Advocates Family Services, LLC<br/>Work Location:</p><ul><li>Multiple locations</li></ul><p><i><b>Submit resumes directly to: info@changeadvocatesfs.com</b></i></p><p>Job Types: Full-time, Part-time, Contract</p><p>Pay: $30.00 - $50.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Loan forgiveness</li><li>Referral program</li></ul><p>Work Location: Hybrid remote in Indianapolis, IN 46216</p>

Home Based Caseworker and Supervised Visitation Facilitation

Pace Transportation Services

<div><div><div><div>Job Overview</div></div><div><div>
The Service Manager is responsible for overseeing the daily operations of the trailer repair service department, ensuring high-quality repair and maintenance services, and delivering exceptional customer satisfaction. This role involves managing a team of technicians, coordinating service schedules, handling customer inquiries, and maintaining operational efficiency.</div></div><div><div>
</div></div><div><div>
Responsibilities and Duties</div></div><div><ul><li><div>
Supervise, mentor, and evaluate service technicians and support staff.</div></li></ul></div><div><ul><li><div>
Schedule and assign tasks to ensure efficient workflow and timely completion of repairs.</div></li></ul></div><div><ul><li><div>
Conduct regular training and development sessions to enhance team skills and knowledge.</div></li></ul></div><div><ul><li><div>
Serve as the primary point of contact for customers regarding service inquiries, repair status, and concerns.</div></li></ul></div><div><ul><li><div>
Address and resolve customer complaints and issues promptly and professionally.</div></li></ul></div><div><ul><li><div>
Develop and maintain strong customer relationships to foster repeat business and referrals.</div></li></ul></div><div><ul><li><div>
Oversee daily operations of the Trailer and Deisel repair divisions, including workflow management, parts inventory, and equipment maintenance.</div></li></ul></div><div><ul><li><div>
Ensure adherence to safety standards, company policies, and industry regulations.</div></li></ul></div><div><ul><li><div>
Monitor and control service department budgets, including labor costs and inventory expenses.</div></li></ul></div><div><ul><li><div>
Implement and maintain quality control processes to ensure repairs meet company standards and customer expectations.</div></li></ul></div><div><ul><li><div>
Conduct regular inspections of completed work to verify quality and accuracy.</div></li></ul></div><div><ul><li><div>
Develop and enforce best practices for repair procedures and service delivery.</div></li></ul></div><div><ul><li><div>
Prepare and manage service reports, including work orders, service logs, and performance metrics.</div></li></ul></div><div><ul><li><div>
Analyze service data to identify trends, areas for improvement, and opportunities for efficiency.</div></li></ul></div><div><ul><li><div>
Coordinate with other departments, such as sales and parts, to support overall business operations.</div></li></ul></div></div><div><div><ul><li><div>
Stay current with industry trends, technological advancements, and best practices in trailer repair and maintenance.</div></li></ul></div><div><ul><li><div>
Provide technical support and guidance to technicians as needed.</div></li></ul></div><div><ul><li><div>
Troubleshoot and resolve complex repair issues and ensure proper diagnostic procedures are followed.</div></li></ul></div><div><div>
</div></div><div><div>
Skills and Qualifications</div></div><div><ul><li><div>
Education: High school diploma or equivalent; relevant technical certifications or associate degree in automotive or mechanical engineering preferred.</div></li></ul></div><div><ul><li><div>
Experience: Minimum of 5 years of experience in trailer repair or a related field, with at least 5 years in a supervisory or managerial role.</div></li></ul></div><div><ul><li><div>
Strong leadership and team management abilities.</div></li></ul></div><div><ul><li><div>
Excellent customer service and communication skills.</div></li></ul></div><div><ul><li><div>
Proficiency in diagnostic tools and repair techniques for trailers.</div></li></ul></div><div><ul><li><div>
Solid understanding of safety standards and industry regulations.</div></li></ul></div><div><ul><li><div>
Strong organizational and problem-solving skills.</div></li></ul></div><div><ul><li><div>
Ability to manage multiple tasks and priorities in a fast-paced environment.</div></li></ul></div><div><div>
</div></div><div><div>
Physical Requirements</div></div><div><div>
Office Environment</div></div><div><ul><li><div>
Must be able to lift/carry 5 lbs frequently.</div></li></ul></div><div><ul><li><div>
Must be able to lift/carry 25 lbs occasionally.</div></li></ul></div><div><ul><li><div>
Must be able to lift/carry 50 lbs infrequently.</div></li></ul></div></div><div><div><ul><li><div>
Prolonged periods of sitting at a desk and working on a computer.</div></li></ul></div><div><div>
</div></div><div><div>
Equal Employment Opportunity</div></div><div><div>
Hinton Transportation Investments, Inc. is an Equal Opportunity Employer. All qualified applicants are encouraged to apply and will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.</div></div></div></div>

Service Manager

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