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business performance specialist

Halan - حالا

<div>
 
 
 About The Job
 
 
 
 
 The Performance Management Specialist supports benchmarking activities, maintains performance tracking tools, and assists in monitoring Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). This role suits a detail-oriented professional who contributes to operational efficiency through data collection, reporting, and coordination
 
 
 
 
 
 
 
 Job Responsibilities &amp; Duties:
 
 
 
 
 Benchmarking
 
 
 
 
 &bull;	Assist in collecting benchmarking data to compare performance against industry standards.
 
 
 
 
 &bull;	Organize and summarize findings to support improvement initiatives.
 
 
 
 
 &bull;	Stay informed on industry trends to support team recommendations.
 
 
 
 
 
 
 
 Performance Matrices
 
 
 
 
 &bull;	Maintain performance tracking tools (financial and non-financial).
 
 
 
 
 &bull;	Compile and organize performance data for reporting purposes.
 
 
 
 
 &bull;	Support the preparation of periodic performance summaries.
 
 
 
 
 
 
 
 Service Level Agreements (SLAs)
 
 
 
 
 &bull;	Help document and update SLAs with internal and external stakeholders.
 
 
 
 
 &bull;	Track SLA performance and escalating issues as needed.
 
 
 
 
 &bull;	Share SLA-related updates with relevant teams.
 
 
 
 
 
 
 
 Operational Level Agreements (OLAs)
 
 
 
 
 &bull;	Support the documentation and maintenance of OLAs.
 
 
 
 
 &bull;	Monitor OLA performance and assist in identifying gaps.
 
 
 
 
 &bull;	Coordinate with teams to ensure OLAs align with SLA targets.
 
 
 
 
 
 
 
 Required skills and qualifications:
 
 
 
 
 	Bachelor&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 
 
 	2-3 years of experience in performance tracking or operational support roles.
 
 
 
 
 	Good analytical and organizational skills.
 
 
 
 
 	Clear and professional communication abilities.
 
 
 
 
 	Familiarity with Power BI or similar tools is a plus.
 
 
 
 
 
 
 
 Skills and Competencies:
 
 
 
 
 	Accuracy and attention to detail.
 
 
 
 
 	Ability to manage time and meet deadlines.
 
 
 
 
 	Willingness to learn and adapt in a dynamic environment.
 
 
 
 
 	Professional communication in Arabic and English.
 
 
 
 
 
 
 
 Additional Requirements:
 
 
 
 
 	May require occasional visits to MNT Halan Companies/Branches.
 
 
 
 
 	Experience in fast-paced environments is preferred.
 
 
</div>

Business Performance Specialist

Waffarha

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and optimize Waffarha&rsquo;s CRM system, ensuring seamless execution of customer communication strategies.
 </li>
 <li>
 Develop and implement customer journey flows to increase retention, activation, and engagement.
 </li>
 <li>
 Segment users based on behavior, demographics, and other factors to personalize communication.
 </li>
 <li>
 Create and manage multi-channel campaigns (SMS, email, push notifications, in-app messages) to engage
 
 
 </li>
 </ul>
 and retain customers.
 
 
 <ul>
 <li>
 Monitor and analyze campaign performance, providing actionable insights to improve outcomes.
 </li>
 <li>
 Collaborate with marketing, product, and data teams to ensure CRM strategies align with business goals.
 </li>
 <li>
 Ensure data hygiene and accuracy within the CRM system.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or a related field.
 </li>
 <li>
 Proven experience as a CRM Specialist or similar role.
 </li>
 <li>
 Strong knowledge of CRM platforms (e.g., MoEngage, HubSpot, Salesforce) and marketing automation tools.
 </li>
 <li>
 Ability to analyze customer data and turn insights into actionable marketing strategies.
 </li>
 <li>
 Experience in creating and optimizing automated customer journeys.
 </li>
 <li>
 Excellent communication and collaboration skills.
 </li>
 <li>
 A passion for improving customer experience and driving engagement.
 </li>
 </ul>
</div>

CRM Specialist

JGT & P

<div>
 
 Job Summary
 
 
 
 The
 
 
 PPC Specialist
 
 
 is a hands-on, expert role responsible for the planning, creation, management, and intensive optimization of pay-per-click (PPC) campaigns, with a strong emphasis on the
 
 
 Google Ads ecosystem
 
 
 . This role ensures the advertising budget is invested efficiently to maximize conversions, improve Quality Scores, and achieve specific ROI targets. The ideal candidate has
 
 
 2-3 years of proven, dedicated experience
 
 
 in paid search, is highly analytical, and possesses deep technical skills in campaign execution and web analytics integration.
 
 
 
 Key Responsibilities
 
 
 PPC Strategy &amp; Campaign Ownership
 
 <ul>
 <li>
 
 Develop strategic PPC plans based on performance goals, target audience analysis, and market insights.
 
 </li>
 <li>
 
 PPC Account Ownership (2-3 Years):
 
 
 Proven experience in owning, managing, and scaling
 
 
 multiple Google Ads accounts
 
 
 (Search, Display, and Video campaigns) to meet diverse business objectives (Lead Gen, eCommerce, etc.).
 
 </li>
 <li>
 
 Conduct in-depth
 
 
 keyword research, competitive analysis, and negative keyword management
 
 
 for large-scale accounts to ensure high efficiency and low CPCs.
 
 </li>
 <li>
 
 Collaborate with Marketing and Account Management teams to align campaign tactics with overall business strategy.
 
 </li>
 </ul>
 
 Campaign Execution &amp; Technical Optimization
 
 <ul>
 <li>
 
 Manage and execute campaigns across platforms such as:
 
 </li>
 <li>
 
 Google Ads (Search, Display, YouTube)
 
 
 &ndash;
 
 
 Primary focus
 
 </li>
 <li>
 
 Meta Ads (Facebook/Instagram) &ndash;
 
 
 Secondary exposure
 
 </li>
 <li>
 
 Structural Excellence:
 
 
 Direct experience with developing and implementing
 
 
 advanced Google Ads account structures
 
 
 (e.g., tightly-themed ad groups) to maximize relevance and Quality Scores.
 
 </li>
 <li>
 
 Execute rigorous
 
 
 A/B testing
 
 
 on ad copy (RSAs/ETAs), bidding strategies, and landing page effectiveness.
 
 </li>
 <li>
 
 Bid Strategy Mastery:
 
 
 Proven track record of managing and optimizing
 
 
 Smart Bidding strategies
 
 
 (e.g., Target CPA, Maximize Conversions) and manual bidding tactics to drive maximum ROI.
 
 </li>
 <li>
 
 Expertise in deploying and analyzing all relevant
 
 
 Ad Extensions
 
 
 to improve ad quality and screen presence.
 
 </li>
 <li>
 
 Hands-on experience with
 
 
 Google Tag Manager (GTM)
 
 
 to accurately deploy and manage conversion tags, remarketing pixels, and custom scripts for PPC campaigns.
 
 </li>
 </ul>
 
 Performance Management &amp; Analysis
 
 <ul>
 <li>
 
 Monitor daily campaign performance, identifying trends and implementing immediate, granular optimization tactics to improve efficiency.
 
 </li>
 <li>
 
 Adjust budgets, bids, and targeting dynamically to achieve
 
 
 KPIs
 
 
 such as improving
 
 
 ROAS
 
 
 or decreasing
 
 
 CPA
 
 
 .
 
 </li>
 <li>
 
 Troubleshoot tracking issues, pixel validation, and conversion attribution models within the PPC platforms.
 
 </li>
 <li>
 
 Solid, practical experience in leveraging
 
 
 Google Analytics 4 (GA4)
 
 
 data to assess PPC performance beyond the click, including analyzing user behavior, event tracking, and conversion paths for optimization insights.
 
 </li>
 </ul>
 
 Reporting &amp; Communication
 
 <ul>
 <li>
 
 Prepare comprehensive performance reports detailing campaign results, key insights, and actionable recommendations for future strategy.
 
 </li>
 <li>
 
 Clearly communicate PPC results, campaign health, and technical recommendations to internal stakeholders.
 
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Marketing, Advertising, or a related quantitative field.
 
 </li>
 <li>
 
 Proven, hands-on experience of
 
 
 2&ndash;3 years
 
 
 as a dedicated
 
 
 PPC Specialist
 
 
 or Paid Search Analyst.
 
 </li>
 <li>
 
 Deep, technical proficiency in the
 
 
 Google Ads platform
 
 
 and the overall paid search ecosystem.
 
 </li>
 <li>
 
 Expert-level understanding of web analytics tools, specifically
 
 
 Google Analytics 4 (GA4)
 
 
 and
 
 
 Google Tag Manager (GTM)
 
 
 .
 
 </li>
 <li>
 
 Experience with tracking, attribution models, and advanced conversion optimization techniques.
 
 </li>
 <li>
 
 Strong analytical mindset with excellent problem-solving skills and a focus on quantifiable results.
 
 </li>
 <li>
 
 Ability to manage significant advertising budgets and complex campaign portfolios simultaneously.
 
 </li>
 </ul>
 
 Preferred Skills
 
 <ul>
 <li>
 
 Experience with advanced Display and Video advertising through Google Ads (GDN, YouTube).
 
 </li>
 <li>
 
 Knowledge of SEO/SEM best practices and how they inform paid search strategies.
 
 </li>
 <li>
 
 Familiarity with marketing automation or CRM tools.
 
 </li>
 </ul>
 
 Key Attributes
 
 <ul>
 <li>
 
 Data-Driven Mindset
 
 
 (Obsession with metrics and results)
 
 </li>
 <li>
 
 Detail-Oriented
 
 
 and highly organized in account structure
 
 </li>
 <li>
 
 Strong problem-solving skills and intellectual curiosity
 
 </li>
 <li>
 
 Self-starter with the ability to take ownership of performance
 
 </li>
 <li>
 
 Creative thinker in developing ad copy and testing hypotheses
 
 </li>
 </ul>
</div>

PPC Specialist

Majid Al Futtaim

<div>
 
 
 JOB TITLE
 
 
 
 
 Sr. Category Specialist | Majid Al Futtaim Global Solutions | Procurement
 
 
 
 
 Role Summary
 
 
 
 
 The role of the Senior Sourcing Specialist is to support the Facility Management procurement category through strategic and operational procurement activities .
 
 
 
 
 ROLE PROFILE
 
 
 
 
 <ul>
 <li>
 Procurement Activities: Conduct strategic and operational procurement activities for Facility Management projects.
 </li>
 <li>
 Sourcing and Delivery: Procure, expedite, and schedule deliveries of materials and equipment, searching for better deals.
 </li>
 <li>
 Requirement Analysis: Identify, gather, analyze, and summarize purchase requirements and demand.
 </li>
 <li>
 Sourcing Strategies: Prepare sourcing strategies and processes, ensuring compliance with legal, internal policies, good practices, and business goals.
 </li>
 <li>
 Bidding and Tendering: Manage bidding and tendering activities.
 </li>
 <li>
 Negotiation and Contracting: Manage price negotiation and finalize commercial supply agreements/contracts in alignment with procurement services.
 </li>
 <li>
 Supplier Management: Analyze supplier offers, quantify total costs of ownership (TCO), and manage supplier relationships and performance.
 </li>
 <li>
 Reporting and Process Improvement: Regularly report on sourcing strategies, outcomes, recommendations, and benefits. Actively participate in improving procurement processes and governance.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least 3 years&rsquo; experience in contracting or category management
 </li>
 <li>
 Facility Management related procurement knowledge required
 </li>
 <li>
 Demonstrate procurement planning and strategy development within the region.
 </li>
 <li>
 Strong conceptual, analytical and problem-solving skills.
 </li>
 <li>
 Well-developed negotiating and management skills to foster continual improvement and cultural change enable effective implementation of plans across the organization.
 </li>
 <li>
 Supply market research and supplier analysis
 
 
 </li>
 </ul>
 
 
 What We Offer
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 43,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sr. Category Specialist

MetLife

<div>
 
 
 Job Title:
 
 Bancassurance Specialist (Cairo &amp; Giza only)
 
 
 
 
 
 
 Job Description:
 
 MetLife is a leading global financial services company that provides insurance, annuities, employee benefits, and asset management solutions to individuals and institutions. With operations in over 40 markets worldwide, including Cairo, Egypt, MetLife is committed to helping customers navigate the challenges and uncertainties of life. They offer flexible products, intuitive experiences, and a range of services to meet evolving needs.
 
 
 
 
 
 
 Job Description:
 
 
 
 This is a full-time on-site role as a Bancassurance Specialist at MetLife in Cairo, Egypt. As a Bancassurance Specialist, you will be responsible for:
 
 <ul>
 <li>
 Managing relationships with bank partners.
 </li>
 <li>
 Promoting MetLife products and providing financial advice to customers.
 </li>
 <li>
 Collaborating with internal teams to develop strategies, analyze market trends, and identify growth opportunities.
 </li>
 <li>
 Ensuring compliance with regulatory requirements and provide excellent customer service.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Degree in Business, Finance, or a related field.
 </li>
 </ul>
</div>

Bancassurance Specialist

<div>
 
 
 About The Job
 
 
 
 
 The Operational Excellence Specialist supports continuous improvement efforts, assists in documenting and refining business processes, and helps maintain quality control standards within the operations department. This role suits a detail-oriented professional who contributes to operational efficiency through hands-on coordination and process support.
 
 
 
 
 
 
 
 Job Responsibilities &amp; Duties:
 
 
 
 
 Continuous Improvement
 
 
 
 
 &bull;	Assist in identifying opportunities for operational enhancements.
 
 
 
 
 &bull;	Support the implementation of improvement initiatives and track progress.
 
 
 
 
 &bull;	Participate in process reviews to ensure adherence to established standards.
 
 
 
 
 
 
 
 Business Process Support
 
 
 
 
 &bull;	Help document and update business processes to improve clarity and consistency.
 
 
 
 
 &bull;	Coordinate with teams to support process changes and ensure smooth implementation.
 
 
 
 
 &bull;	Maintain records of process updates and ensure alignment with operational goals.
 
 
 
 
 
 
 
 Quality Control
 
 
 
 
 &bull;	Support the application of quality control procedures across operational activities.
 
 
 
 
 &bull;	Monitor basic performance indicators to ensure compliance with quality standards.
 
 
 
 
 &bull;	Assist in identifying and reporting quality issues and support corrective actions.
 
 
 
 
 
 
 
 Required skills and qualifications:
 
 
 
 
 	Bachelor&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 
 
 	2&ndash;3 years of experience in process support, quality control, or operational improvement roles.
 
 
 
 
 	Good analytical and organizational skills.
 
 
 
 
 	Clear and professional communication abilities.
 
 
 
 
 	Familiarity with Six Sigma, TQM, or Lean methodologies is a plus.
 
 
 
 
 
 
 
 Skills and Competencies:
 
 
 
 
 	Accuracy and attention to detail.
 
 
 
 
 	Ability to manage time and meet deadlines.
 
 
 
 
 	Willingness to learn and adapt in a dynamic environment.
 
 
 
 
 	Professional communication in Arabic and English.
 
 
 
 
 
 
 
 Additional Requirements:
 
 
 
 
 	May require occasional visits to MNT Halan Companies/Branches.
 
 
 
 
 	Experience in fast-paced environments is preferred.
 
 
</div>

Operational Excellence Specialist

TAQA Water

<div>
 
 Job Purpose
 
 
 
 About the job Senior Data Analyst (Material Management)
 
 
 The Senior Data Analytics Specialist supports procurement and supply chain operations by analyzing large datasets, identifying insights, and driving data-based decision-making. This role ensures that purchasing strategies, supplier performance, inventory management, and cost optimization are guided by accurate, actionable data.
 
 
 
 Key Responsibilities
 
 
 
 
 Data Analysis &amp; Reporting
 
 
 
 <ul>
 <li>
 Collect, clean, and analyze procurement and supply chain data from ERP systems (e.g., SAP, Oracle, Power BI, etc.).
 </li>
 <li>
 Develop dashboards and reports to track KPIs such as supplier performance, cost savings, lead times, and stock turnover.
 </li>
 <li>
 Identify trends, patterns, and anomalies to support strategic sourcing and demand planning.
 </li>
 <li>
 Provide ad hoc and periodic analytical support to procurement and logistics teams.
 
 
 </li>
 </ul>
 
 Process Optimization
 
 
 
 <ul>
 <li>
 Evaluate procurement cycles, inventory levels, and supplier reliability to recommend process improvements.
 </li>
 <li>
 Use predictive analytics and forecasting models to optimize inventory and demand planning.
 </li>
 <li>
 Support initiatives for cost reduction and operational efficiency through data-driven insights.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Business Support
 
 
 
 <ul>
 <li>
 Partner with procurement, supply chain, and finance teams to define data requirements and business KPIs.
 </li>
 <li>
 Support supplier evaluation, category strategy, and risk management through analytical input.
 </li>
 <li>
 Communicate findings and recommendations clearly to both technical and non-technical stakeholders.
 
 
 </li>
 </ul>
 
 Data Management &amp; Systems
 
 
 
 <ul>
 <li>
 Ensure data accuracy, integrity, and consistency across all procurement and logistics systems.
 </li>
 <li>
 Work with IT and data engineering teams to automate data pipelines and reporting tools.
 </li>
 <li>
 Maintain and enhance business intelligence dashboards (e.g., Power BI, Tableau, Qlik).
 
 
 </li>
 </ul>
 
 Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelors degree in Data Science, Statistics, Supply Chain Management, Engineering, or a related field. Masters degree is a plus.
 </li>
 <li>
 Experience: 5+ years of experience in data analytics within procurement or supply chain.
 </li>
 <li>
 Technical Skills:
 </li>
 <li>
 Advanced Excel and SQL skills.
 </li>
 <li>
 Proficiency in BI tools (Power BI, Tableau, or similar).
 </li>
 <li>
 Experience with ERP systems (SAP, Oracle, or similar).
 </li>
 <li>
 Strong understanding of statistical analysis, forecasting, and data visualization.
 </li>
 </ul>
</div>

Senior Data Analyst (Material Management)

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