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admin and operations officer Jobs in Cairo

admin and operations officer

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assistant manager sales operations

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business analytics analyst

business operations specialist

Al Ahly Momkn

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 Handling &amp; solving all inquiries &amp; complaints, Aiming to give a high standard of service as well as building up customer experience.
 
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 Assure proper handling of queries &amp; complaints within the accepted service level.
 
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 Coordinating with other departments to maintain a high level of customer satisfaction.
 
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 Properly handles &amp; solves customers' inquiries &amp; complaints, whether verbal via phone or written via email or letters.
 
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 Conduct User Acceptance Testing (UAT) and other testing activities for new releases, change requests, and service integrations to ensure quality and functionality.
 
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 Communicate actively with other departments such as Cal center, Sales &amp; business developments Accurately records all details of customers' inquiries &amp; complaints for statistical and analytical purposes.
 
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 Close solved tickets and update relevant stakeholder when needed.
 
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 Participates in all company offered training sessions.
 
 
 
 
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 Requirements
 
 
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 Bachelor's degree in BA, BIS or equivalents
 
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 0-2 Years of Experience
 
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 Computer &amp; MO Literacy.
 
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 Ability to collaborate effectively across various departments.
 
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 Solid background to Company products &amp; services.
 
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 Creating test cases documents.
 
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 Perform thorough investigation (Tech &amp; business) to discover issues down to root cause.
 
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 Good knowledge of transaction processing within payment networks
 
 
 
 
 
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 Benefits
 
 
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 Embark on an exciting journey with the Fin-tech Experts.
 
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 Join a workplace that actively encourages and supports all talents.
 
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 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
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 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
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 </ul>
</div>

Business Operations Specialist

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
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 Rapid growth of online retail channels
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 Increasing competition for digital shelf visibility
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 Strong price sensitivity and promotional intensity
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 Growing importance of digital marketing and data analytics
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 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
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 Drive revenue growth across all assigned eCommerce accounts in Egypt.
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 Support the development and execution of digital sales strategy in line with AOP.
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 Manage account-level P&amp;L, forecasting, and profitability.
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 Monitor performance versus targets and implement corrective actions where needed.
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 </ul>
 
 
 Account &amp; Portal Management
 
 
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 Manage end-to-end relationship with assigned online retail partners.
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 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
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 Ensure timely execution of trade plans and digital campaigns.
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 Optimize assortment, availability, and digital shelf positioning.
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 Digital Marketing &amp; Optimization
 
 
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 Lead SEO initiatives to enhance product discoverability and conversion.
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 Support digital marketing campaigns to drive traffic and sales.
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 Monitor campaign performance and optimize ROI.
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 Collaborate on CRM, social media, and online brand activation initiatives.
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 Customer Experience &amp; Complaint Handling
 
 
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 Ensure optimized product content, images, and descriptions.
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 Act as primary owner of eCommerce-related complaints across all digital channels.
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 Investigate customer dissatisfaction cases and implement corrective actions.
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 Ensure high standards of customer satisfaction and timely issue resolution.
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 Analytics &amp; Reporting
 
 
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 Analyze sales trends, promotional effectiveness, and customer behavior.
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 Build and maintain dashboards for daily operations and performance tracking.
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 Provide actionable insights and performance reports to management.
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 </ul>
 
 
 Cross-Functional Collaboration
 
 
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 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
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 Support development of omni-channel and digital growth initiatives.
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 Coordinate product launches and promotional rollouts in digital channels.
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 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet Specialist
 
 
 
 You will be responsible for overseeing the daily operations of the company's fleet of vehicles, ensuring efficient and cost-effective transportation of goods and services. This role involves managing fleet suppliers in terms of leasing and maintenance, coordinating drivers, ensuring compliance with regulations, and optimising fleet performance.
 
 
 The Fleet Specialist plays a critical role in maintaining the safety, reliability, and efficiency of the fleet.
 
 
 
 Position
 
 
 
 As the Fleet Specialist in the Fleet &amp; Facilities Department, you will be responsible for
 
 
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 Fleet Operations Manage daily fleet activities, including vehicle scheduling, and driver coordination to ensure efficiency, Address driver concerns and resolve any issues related to fleet operations also to implement and enforce fleet policies and procedures to ensure efficient operations
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 Maintenance &amp; Repairs Oversee preventive maintenance and repairs, ensuring all vehicles remain in optimal working condition. Coordinate with external maintenance staff and external service providers for repairs and servicing. Maintain accurate records of vehicle maintenance, inspections, and repairs
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 Compliance &amp; Safety Ensure adherence to all legal, regulatory, and safety requirements while conducting regular fleet audits. Investigate and report accidents or incidents involving fleet vehicles
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 Cost &amp; Budget Management Monitor expenses, optimize fuel efficiency, and implement cost-saving measures within the approved budget
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 Reporting &amp; Documentation Maintain accurate records including vehicle logs, maintenance records, and driver schedules. Track fleet performance metrics, and provide reports to management
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field is preferred
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 1-3 years of proven experience in fleet management
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 Fluent English &amp; Arabic
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 Strong knowledge of fleet operations, vehicle maintenance, and regulatory compliance
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 Excellent organizational and problem-solving skills
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 Strong communication and leadership skills, with the ability to manage drivers and coordinate with stakeholders
 
 
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 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Fleet Specialist

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 TP is a global leader in digital business services, delivering advanced, digitally powered customer experiences for the world&rsquo;s best brands. With a strong presence across multiple countries, TP combines technology, analytics, and human expertise to help organizations enhance customer engagement, streamline operations, and drive business growth. At TP, we foster a dynamic, inclusive, and performance-driven work environment that empowers our people to grow and succeed.
 
 
 
 
 
 We are seeking a detail-oriented Payroll Specialist to support payroll operations and ensure accurate and timely processing of employee compensation. This role is ideal for candidates starting their payroll career and looking to grow within a structured and fast-paced environment.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 * Assist in preparing and processing monthly payroll inputs (attendance, overtime, bonuses, deductions)
 
 
 * Maintain and update employee payroll records
 
 
 * Support payroll audits and ensure compliance with internal policies and local labor laws
 
 
 * Coordinate with HR and Finance teams for payroll-related data
 
 
 * Respond to employee payroll inquiries in a timely and professional manner
 
 
 * Assist in social insurance and tax-related documentation
 
 
 * Ensure confidentiality and data accuracy at all times
 
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 
 
 
 
 * Bachelor&rsquo;s degree in Business Administration, Accounting, or related field
 
 
 * 0&ndash;5 years of experience in payroll or HR operations
 
 
 * Strong attention to detail and organizational skills
 
 
 * Good knowledge of Microsoft Excel
 
 
 * Basic understanding of labor law and payroll practices is a plus
 
 
 * Strong communication skills in English
 
 
 
</div>

Payroll Specialist

PepsiCo

<div>
 
 Overview
 
 
 
 As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distributor Management reporting. Responsible to train and, lead their delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.
 
 
 
 Responsibilities
 
 
 
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 Provide support to PepsiCo Sales team, KAMs, and Distributors, enabling achievement of critical customer initiatives and KPIs including monthly sales targets, on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions.
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 Review distributor and customer dashboards (Claims data, incentives, D&amp;A)
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 Complete weekly analysis and reporting of fill rate against customer order (95% standard) to ID root causes
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 Drive and supporting continuous process improvement and standardization in order to increase efficiency
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 Report performance on Customer/Distributor Management order to Markets/Cluster to the Capability and Sales Lead
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 Participate in regular operational review calls with Business Partners and Business Leaders
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 Work with other capability leaders within GBS and sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
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 Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
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 Discuss team performance with management and make recommendations for team development and succession planning
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 Maintain relationship with client and key business stakeholders
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 Manage team&rsquo;s scope, workload and ad hoc requests
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 Act as a point of contact for and BU sales teams and multi-function business leaders
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 Ongoing training of team members
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 Identify and resolve recurring performance problems and improvement opportunities
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 Train, coach, and direct both the own team and members of other capability teams to insure continuous improvement in processes and functions
 
 
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 Qualifications
 
 
 
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 Minimum 3 years of experience in Sales/Sales Operations/Supply Chain/Logistics
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 Previous experience as a people leader and direct people management is a must
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 3-5 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
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 Bachelor&rsquo;s degree in a relevant discipline
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 Ability to provide superior customer service
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 Best-in-class time management skills, ability to multitask, set priorities, and plan
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 Strong use of influencing skills to gain alignment
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 SAP &amp; PBI basic knowledge
 
 
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 Differentiating Competencies Required
 
 
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 Towering strength in O2C processes, ways of working, and systems
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 Strong reporting analytical skills
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 Leans Six Sigma &amp; Process Improvement awareness
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 Excellent communication skills (English); consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
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 Be flexible, organized and able to handle competing priorities
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 Organization effectiveness
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Order Management Analyst

Solution Leaders Fayez Engineering

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 Cybersecurity Specialist
 
 
 
 
 
 
 
 Job Summary
 
 
 
 SLFE is seeking a skilled and experienced
 
 Cybersecurity Specialist
 
 to join our team. The successful candidate will be responsible for monitoring security alerts, responding to incidents, managing security platforms, and supporting compliance and risk mitigation efforts to protect systems and data.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
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 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, or a related discipline
 </li>
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 Minimum of 8 years of cybersecurity experience
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 Preferred certifications: CEH, CompTIA Security+, SC-200, SC-300, ISO 27001, CISM, CISSP
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 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
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 Monitor and analyze security alerts across platforms
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 Respond to cybersecurity incidents and conduct root cause analysis
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 Manage and maintain security platforms and tools
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 Support compliance initiatives and risk mitigation strategies
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 Collaborate with cross-functional teams to enhance security posture
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 Strong knowledge of cybersecurity operations, incident response, threat analysis, vulnerability management, and security controls aligned with industry standards.
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 Key Knowledge and Expertise
 
 
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 Cybersecurity operations and best practices
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 Incident response and threat analysis
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 Vulnerability management and remediation
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 Implementation of security controls aligned with industry standards
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 </ul>
 
 
 
 
 
 Software Skills
 
 
 
 
 
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 Microsoft Defender
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 Microsoft Purview
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 SIEM tools
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 Security monitoring platforms
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 Vulnerability scanning tools
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 Log analysis utilities
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 </ul>
 
 
 
 
 
 Other Requirements
 
 
 
 
 
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 Strong analytical and problem-solving skills
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 Excellent communication and collaboration abilities
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 Ability to work independently and in a team-oriented environment
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 Commitment to continuous learning and staying current with cybersecurity trends
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 </ul>
 
 
</div>

Cyber Security Specialist

Procter & Gamble

<div>
 
 Job Location
 
 
 
 CAIRO BUSINESS OFFICE
 
 
 
 Job Description
 
 
 
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 The Artwork Specialist falls under the broader job family of Creative Design and Production. This job family focuses on the creation, development, and production of visual elements for various media channels. The Artwork Specialist plays a crucial role in ensuring the quality and accuracy of these visual elements.
 
 
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 </ul>
 
 Job Description:
 
 
 
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 The Artwork Specialist is responsible for creating and managing artwork for various products. This includes designing layouts, selecting colors, and choosing fonts that align with brand guidelines.
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 The role also involves collaborating with multiple teams to ensure that the artwork meets the product specifications and regulatory requirements.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 <ul>
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 Create and manage artwork for various products in line with brand guidelines.
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 Collaborate with multiple teams to ensure artwork meets product specifications and regulatory requirements.
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 Review and approve final layouts for print production.
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 Ensure all artwork is delivered within project timelines.
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 Maintain a database of all artwork files for future reference.
 
 
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 </ul>
 
 Job Qualifications
 
 
 
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 A degree in Graphic Design or a related field.
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 Proficiency in design software such as Adobe Illustrator and Photoshop.
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 Attention to detail and a keen eye for aesthetics.
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 Ability to work in a fast-paced environment and meet tight deadlines.
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 Strong communication skills to effectively collaborate with various teams.
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 Candidates with strong, relevant portfolios and experience in packaging, print-ready artwork or layout systems.
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 Understanding of color modes (CMYK vs. RGB) and print limitations
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 Experience with Pantone matching and working with numerical color values
 </li>
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 Basic knowledge of packaging technical drawings
 
 
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 </ul>
 
 Must Have Skills
 
 :
 
 
 <ul>
 <li>
 Degree in Graphic Design/related field
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 1 -3 years&rsquo; experience in graphic design or in studio
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 Studio experience/knowledge
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 <li>
 Proficient in Adobe Illustrator
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 <li>
 Proficient in Photoshop
 </li>
 <li>
 Proficient in Adobe InDesign
 
 
 </li>
 </ul>
 
 Nice to Have Skills
 
 :
 
 
 <ul>
 <li>
 Strong understanding of brand architecture and design principles for visual consistency.
 </li>
 <li>
 Print Production Experience/knowledge
 
 
 </li>
 </ul>
 
 JUST SO YOU KNOW:
 
 
 
 You will get a competitive compensation package, in line with your qualifications and experience.
 
 
 We are an equal opportunity employer and value diversity at our company. Our people are all equally talented in unique ways: we come from diverse traditions, personal experiences and points of view, and we want to include yours. Our mission of Diversity and Inclusion is: &ldquo;Everyone valued. Everyone included. Everyone performing at their peak&rdquo;. Are you ready to inspire us with your creative ideas?
 
 
 
 About Us
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more.
 
 
 Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we&rsquo;re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being &ldquo;in touch&rdquo; so we craft brands and products to improve the lives of the world&rsquo;s consumers now and in the future. We want you to inspire us with your unrivaled ideas.
 
 
 We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000147143
 
 
 
 Job Segmentation
 
 
 
 Experienced Professionals
</div>

Graphic Design Specialist

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