business development manager

it specialist

administrative support specialist Jobs in Cairo

administrative support specialist

assistant business development specialist Jobs in Cairo

bpo sales manager

business operations specialist

Al Ahly Momkn

<div>
 <ul>
 <li>
 Understand business requirements and user stories.
 
 </li>
 <li>
 Prepare and review UAT test scenarios &amp; test cases.
 
 </li>
 <li>
 Execute UAT test cases and document results.
 
 </li>
 <li>
 Identify, log, and track defects clearly.
 
 </li>
 <li>
 Coordinate with stakeholders to validate fixes.
 
 </li>
 <li>
 Ensure system meets business needs before release.
 
 </li>
 <li>
 Provide sign-off after successful testing.
 
 </li>
 <li>
 Participate in UAT planning and scheduling.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in BA, BIS or equivalents
 
 </li>
 <li>
 0-2 Years of Experience
 
 </li>
 <li>
 Computer &amp; MO Literacy.
 
 </li>
 <li>
 Ability to collaborate effectively across various departments.
 
 </li>
 <li>
 Solid background to Company products &amp; services.
 
 </li>
 <li>
 Creating test cases documents.
 
 </li>
 <li>
 Perform thorough investigation (Tech &amp; business) to discover issues down to root cause.
 
 </li>
 <li>
 Good knowledge of transaction processing within payment networks
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 </ul>
</div>

Business Operations Specialist

Nawy

<div>
 The Operations Executive at Nawy Real Estate will be responsible for supporting the daily operations to ensure efficient and smooth business processes. This role involves coordinating across various departments to facilitate operational activities, manage documentation, and contribute to the continuous improvement of internal workflows.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Coordinate and monitor daily operations to support business objectives
 </li>
 <li>
 Manage operational data entry, record keeping, and reporting activities
 </li>
 <li>
 Collaborate with cross-functional teams to ensure effective communication and process alignment
 </li>
 <li>
 Assist in implementing process improvements and operational initiatives
 </li>
 <li>
 Support project management efforts by tracking progress and deadlines
 </li>
 <li>
 Ensure compliance with company policies and procedures
 </li>
 <li>
 Handle vendor and client communications related to operational matters
 </li>
 <li>
 Prepare regular reports and presentations for management review
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, or related field
 </li>
 <li>
 1-3 years of experience in operations support or administrative roles, preferably within real estate or related industries
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proficiency in MS Office Suite and familiarity with CRM or ERP systems
 </li>
 <li>
 Ability to work collaboratively in a team-oriented environment
 </li>
 <li>
 Detail-oriented with a focus on accuracy and process improvement
 </li>
 </ul>
</div>

Operations Executive

geidea

<div>
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Financial Operations Specialist:
 
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 <ul>
 <li>
 Conduct investigations, review, and analyze chargeback cases to determine their validity and merit.
 </li>
 <li>
 Ensure to respond to all dispute cases within specified timeframes.
 </li>
 <li>
 Excellent knowledge of the chargeback process and scheme rules &amp; guidelines.
 </li>
 <li>
 Maintain accurate records of chargeback cases and ensure that no missed cases to avoid financial losses.
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 Ensure compliance with payment processing guidelines and legal requirements.
 </li>
 <li>
 Maintain accurate chargeback reconciliation file to determine the pending recovery cases and the flow of chargeback fund.
 </li>
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 Ensure to recover the chargeback losses from merchant within time.
 </li>
 <li>
 Communicate with customers, banks (local &amp; international) schemes, and other parties involved to resolve chargeback.
 </li>
 <li>
 Manage customer queries relating to chargebacks.
 </li>
 <li>
 Conduct daily, weekly, and monthly analysis on claims, complaints, and chargebacks activities.
 </li>
 <li>
 Communicate all relevant stakeholders for all related issues.
 </li>
 </ul>
 
 
 
 
 
 Must Have Technical / Professional Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Minimum
 
 3+ years of experience
 
 in chargebacks, financial operations, or a similar analytical role.
 </li>
 <li>
 Prior experience in
 
 SaaS or FinTech
 
 industries is considered a strong advantage.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Finance, Accounting, Business Administration
 
 , or a related field (a diploma or equivalent qualification in a numerate/analytical discipline may also be considered).
 </li>
 <li>
 Solid understanding of the
 
 Financial Services/FinTech sector
 
 .
 </li>
 <li>
 Strong
 
 analytical and problem-solving skills
 
 with high attention to detail.
 </li>
 <li>
 Proficiency in
 
 Microsoft Excel
 
 and reporting tools; experience with
 
 dashboards
 
 is a plus.
 </li>
 <li>
 Familiarity with
 
 financial systems, reconciliation tools, or payment gateways
 
 is an advantage.
 </li>
 <li>
 Experience using
 
 support ticketing systems
 
 is a plus.
 </li>
 <li>
 Excellent
 
 computer skills
 
 .
 </li>
 <li>
 
 Fluent in English
 
 with
 
 native-level Arabic
 
 proficiency.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as a
 
 Financial Operations Specialist
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Financial Operations Specialist

Crossworkers-Egypt

<div>
 
 Title:
 
 IT Specialist
 
 
 
 Industry:
 
 IT Software
 
 
 
 Reporting Line:
 
 Senior IT Specialist
 
 
 
 Position Type
 
 : Full Time
 
 
 
 Level:
 
 Junior
 
 
 
 Location:
 
 Cairo Office, New Cairo
 
 
 
 About the Job:
 
 
 
 We are seeking a highly skilled and experienced
 
 IT Specialist
 
 a solid background in software development, strong business acumen, and proven team leadership skills. In this role, you will combine your technical expertise with management capabilities to ensure the delivery of high-quality IT software development, foster technical team growth, and align services with evolving customer needs. You will operate in an international environment, overseeing both technical operations and customer-facing responsibilities.
 
 
 
 
 Job Description:
 
 
 
 
 <ul>
 <li>
 Provide IT support across helpdesk, infrastructure, and cloud solutions, preferably within a software development environment.
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and network-related issues in a timely and efficient manner.
 </li>
 <li>
 Manage and maintain hardware systems, including servers, storage devices, and network equipment.
 </li>
 <li>
 Configure and manage firewalls, preferably from vendors such as SonicWall or Fortinet.
 </li>
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 Support and monitor network protocols, routing, and switching technologies.
 </li>
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 Manage internet connectivity solutions including VPNs, LAN, and WAN.
 </li>
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 Ensure adherence to information security best practices and utilize security tools such -as endpoint protection.
 </li>
 <li>
 Collaborate effectively with cross-functional teams and external vendors to ensure smooth IT operations.
 </li>
 <li>
 Support and administer Microsoft Office 365 applications and environments.
 </li>
 <li>
 Manage multiple technical tasks and prioritize workloads effectively.
 
 
 </li>
 </ul>
 
 Skills and Competencies:
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Experience: 2&ndash;3 years in IT (Helpdesk, infrastructure, and cloud solutions).
 </li>
 <li>
 Strong knowledge of hardware, network systems, and operating systems (Windows, macOS, Linux).
 </li>
 <li>
 Knowledge of cybersecurity fundamentals and information security practices.
 </li>
 <li>
 Familiarity with firewall management, network routing, and switching.
 </li>
 <li>
 Excellent troubleshooting and critical thinking abilities.
 </li>
 <li>
 Effective communication skills in English (spoken and written).
 </li>
 <li>
 Strong interpersonal and teamwork skills.
 </li>
 <li>
 Keen attention to detail with strong organizational and time management abilities.
 </li>
 <li>
 Service-oriented mindset and proactive problem-solving approach.
 
 
 </li>
 </ul>
 
 
 Join Us and Thrive! Here's What We Offer:
 
 
 
 
 <ul>
 <li>
 Work-Life Harmony: We believe in balancing your professional and personal life&mdash;because you deserve it!
 </li>
 <li>
 Competitive Salary: We value your skills and offer an attractive package.
 </li>
 <li>
 Comprehensive Care: Rest easy with our social and medical insurance that keeps you covered.
 </li>
 <li>
 Inspiring Workspace: Work in a vibrant office equipped with the latest technology to fuel your creativity.
 </li>
 <li>
 Empowered Environment: Experience a management style that&rsquo;s open and inclusive, rooted in Scandinavian values.
 </li>
 <li>
 Grow With Us: Unlock your potential with opportunities for personal development and continuous learning!
 
 
 </li>
 </ul>
 
 About CrossWorkers:
 
 
 
 We are a Danish-owned software offshoring company that provides European clients with professional Egyptian developers.
 
 
 Since 2009, we have been delivering excellent services in offshoring software development.
 
 
 Our headquarters are located in Copenhagen, Denmark, while our Offshore Development Center is situated in the Fifth Settlement, New Cairo.
 
 
 We also have branches in Sweden, Norway, Finland, Switzerland, the UK, Germany, and recently, Bahrain.
</div>

IT Specialist

Pharco Corporation

<div>
 
 We are seeking a
 
 Data Scientist Specialist
 
 to join our team. The successful candidate will analyze large datasets, develop machine learning models, and provide insights that improve decision-making and business outcomes.
 
 
 
 
 &gt; Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Data Collection &amp; Preparation:
 
 Gather, clean, and organize large volumes of structured and unstructured data.
 </li>
 <li>
 
 Statistical Analysis:
 
 Apply advanced statistical methods and data mining techniques to identify trends and correlations.
 </li>
 <li>
 
 Model Development:
 
 Build, test, and optimize predictive models and algorithms to forecast outcomes and improve performance.
 </li>
 <li>
 
 Experimentation:
 
 Design experiments to validate hypotheses and measure business impact.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams (engineering, product, marketing, operations) to implement models and monitor outcomes.
 </li>
 <li>
 
 Automation:
 
 Develop anomaly detection systems and automated tools for continuous monitoring.
 </li>
 <li>
 
 Visualization &amp; Reporting:
 
 Create dashboards, reports, and presentations to communicate insights clearly to stakeholders.
 </li>
 <li>
 
 Compliance:
 
 Document procedures and ensure adherence to data governance and security policies.
 </li>
 <li>
 
 Continuous Learning:
 
 Stay updated with emerging technologies, tools, and methodologies in data science.
 </li>
 </ul>
 
 
 
 &gt; Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Strong foundation in
 
 statistics, mathematics, and probability
 
 .
 </li>
 <li>
 Proficiency in
 
 Python, R, SQL
 
 , and familiarity with big data tools (Hadoop, Spark).
 </li>
 <li>
 Experience with
 
 machine learning frameworks
 
 (TensorFlow, Scikit-learn, PyTorch).
 </li>
 <li>
 Knowledge of
 
 data visualization tools
 
 (Tableau, Power BI, matplotlib).
 </li>
 <li>
 Ability to translate technical findings into
 
 business-friendly insights
 
 .
 </li>
 <li>
 Excellent problem-solving, communication, and collaboration skills.
 </li>
 </ul>
 
 
</div>

Data Science Specialist

NileCRM

<div>
 
 
 Company Description
 
 
 
 NileCRM is a specialized CRM platform designed to support pharmaceutical companies in managing customer data, improving field team efficiency, and uncovering valuable business insights. Known for its cutting-edge technology and dedicated expertise, NileCRM is a trusted partner in the pharmaceutical industry. Our solutions are tailored to meet the unique challenges facing the pharma sector, ensuring optimal data management and impactful business outcomes. We take pride in delivering advanced tools and exceptional support to our clients.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an Administrative Support Specialist, based in El Moqatam. The role involves providing administrative assistance, answering and managing phone inquiries, offering customer service support, and performing basic accounting tasks. Additional responsibilities include maintaining organized records, supporting team communication, and ensuring smooth day-to-day office operations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in Administrative Assistance and record management
 </li>
 <li>
 Strong skills in Phone Etiquette and effective Customer Service
 </li>
 <li>
 Excellent Communication skills, both verbal and written
 </li>
 <li>
 Basic knowledge of Accounting principles and processes
 </li>
 <li>
 Strong organizational and time-management abilities
 </li>
 <li>
 Proficiency in using office software and tools
 </li>
 <li>
 Attention to detail and ability to manage multiple tasks simultaneously
 </li>
 <li>
 Prior experience in administrative support roles is preferred
 </li>
 </ul>
</div>

Administrative Support Specialist

PepsiCo

<div>
 
 Overview
 
 
 
 As the Customer/Distributor Management Leader, He/she will ensure that exceptional operational services are provided, by his/her organization, to sales associates across multiple teams and markets. These services include support of Customer and Distributor Management reporting. Responsible to train and, lead their delivery team. Continuously identify opportunities and implementing processes to improve quality and timeliness of team output.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide support to PepsiCo Sales team, KAMs, and Distributors, enabling achievement of critical customer initiatives and KPIs including monthly sales targets, on time delivery, fill rate, returns/deductions, supporting major retailers. Review and validate customer claims and deductions.
 </li>
 <li>
 Review distributor and customer dashboards (Claims data, incentives, D&amp;A)
 </li>
 <li>
 Complete weekly analysis and reporting of fill rate against customer order (95% standard) to ID root causes
 </li>
 <li>
 Drive and supporting continuous process improvement and standardization in order to increase efficiency
 </li>
 <li>
 Report performance on Customer/Distributor Management order to Markets/Cluster to the Capability and Sales Lead
 </li>
 <li>
 Participate in regular operational review calls with Business Partners and Business Leaders
 </li>
 <li>
 Work with other capability leaders within GBS and sector to deliver end-to-end order management solutions for business partner while advancing and harmonizing capability for future
 </li>
 <li>
 Serve on functional and cross-functional teams and have the skills to consult with team members as to the Sales impact and advise them on a prudent course of action
 </li>
 <li>
 Discuss team performance with management and make recommendations for team development and succession planning
 </li>
 <li>
 Maintain relationship with client and key business stakeholders
 </li>
 <li>
 Manage team&rsquo;s scope, workload and ad hoc requests
 </li>
 <li>
 Act as a point of contact for and BU sales teams and multi-function business leaders
 </li>
 <li>
 Ongoing training of team members
 </li>
 <li>
 Identify and resolve recurring performance problems and improvement opportunities
 </li>
 <li>
 Train, coach, and direct both the own team and members of other capability teams to insure continuous improvement in processes and functions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in Sales/Sales Operations/Supply Chain/Logistics
 </li>
 <li>
 Previous experience as a people leader and direct people management is a must
 </li>
 <li>
 3-5 years of previous experience as planner, logistics specialist or customer account specialist preferred including the usage of relevant tools and software packages. Knowledge on cloud-based data analytics platforms
 </li>
 <li>
 Bachelor&rsquo;s degree in a relevant discipline
 </li>
 <li>
 Ability to provide superior customer service
 </li>
 <li>
 Best-in-class time management skills, ability to multitask, set priorities, and plan
 </li>
 <li>
 Strong use of influencing skills to gain alignment
 </li>
 <li>
 SAP &amp; PBI basic knowledge
 
 
 </li>
 </ul>
 Differentiating Competencies Required
 
 
 <ul>
 <li>
 Towering strength in O2C processes, ways of working, and systems
 </li>
 <li>
 Strong reporting analytical skills
 </li>
 <li>
 Leans Six Sigma &amp; Process Improvement awareness
 </li>
 <li>
 Excellent communication skills (English); consistently communicates using appropriate methods for situation and audience in clear, concise and professional manner
 </li>
 <li>
 Be flexible, organized and able to handle competing priorities
 </li>
 <li>
 Organization effectiveness
 </li>
 </ul>
</div>

Order Management Analyst

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