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business process analyst banking

DICETEK LLC

<p></p><div><ul><li>Process mapping &ndash; must have
</li><li>Process re-engineering &ndash; must have
</li><li>Data analysis on excel and deriving insights from operation data &ndash; must have
</li><li>Practical implementation of lean, six-sigma in improvement of operations &ndash; good to have
</li><li>Exposure to project involving improvement in STP, TAT, CX &ndash; good to have
</li><li>Project management &ndash; must have
</li><li>Ability to run working group meetings &ndash; must have
</li><li>Stakeholder management up to Unit heads of operations &ndash; good to have</li></ul></div><p></p>

Business Process Analyst (Banking)

Dicetek LLC

<div>
 <ul>
  <li>
   Process mapping &ndash; must have
  </li>
  <li>
   Process re-engineering &ndash; must have
  </li>
  <li>
   Data analysis on excel and deriving insights from operation data &ndash; must have
  </li>
  <li>
   Practical implementation of lean, six-sigma in improvement of operations &ndash; good to have
  </li>
  <li>
   Exposure to project involving improvement in STP, TAT, CX &ndash; good to have
  </li>
  <li>
   Project management &ndash; must have
  </li>
  <li>
   Ability to run working group meetings &ndash; must have
  </li>
  <li>
   Stakeholder management up to Unit heads of operations &ndash; good to have
  </li>
 </ul>
</div>


Tata Consultancy Services

<div>
 <p>
  <strong>
   Job Title
  </strong>
  &ndash; Data Analyst
 </p>
 <p>
  <strong>
   Company
  </strong>
  &ndash; TCS (MEA)
 </p>
 <p>
  <strong>
   Location
  </strong>
  &ndash; UAE
 </p>
 <p>
  <strong>
   Job type
  </strong>
  &ndash; Full time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us:
  </strong>
 </p>
 <p>
  Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world&rsquo;s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile&trade; delivery model, recognized as a benchmark of excellence in software development.
 </p>
 <p>
  A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world&rsquo;s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job Description:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Data Analyst &ndash; Banking Domain
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Summary
  </strong>
 </p>
 <p>
  The Data Analyst will be responsible for analyzing banking and financial data to generate actionable insights, support business decision-making, and ensure high data quality. The role requires strong analytical skills, proficiency in SQL, expertise in data visualization and BI tools, and a solid understanding of banking domain metrics, processes, and regulations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Perform
   <strong>
    data analysis
   </strong>
   on large banking datasets to identify trends, patterns, and business insights
  </li>
  <li>
   Write and optimize
   <strong>
    SQL queries
   </strong>
   to extract, transform, and validate data from relational databases and data warehouses
  </li>
  <li>
   Develop and maintain
   <strong>
    interactive dashboards and reports
   </strong>
   using BI and data visualization tools
  </li>
  <li>
   Partner with business stakeholders to understand requirements and translate them into analytical solutions
  </li>
  <li>
   Ensure
   <strong>
    data quality, accuracy, and consistency
   </strong>
   through validation checks, reconciliations, and issue resolution
  </li>
  <li>
   Monitor key banking KPIs such as customer metrics, transactions, risk indicators, profitability, and operational performance
  </li>
  <li>
   Support regulatory, compliance, and audit-related data requirements where applicable
  </li>
  <li>
   Document data definitions, business rules, and reporting logic for transparency and reuse
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Strong experience in
   <strong>
    Data Analysis and problem-solving
   </strong>
  </li>
  <li>
   Advanced proficiency in
   <strong>
    SQL
   </strong>
   (complex joins, subqueries, performance tuning)
  </li>
  <li>
   Hands-on experience with
   <strong>
    Data Visualization and BI Tools
   </strong>
   (Power BI, Tableau, Qlik, or similar)
  </li>
  <li>
   Solid understanding of
   <strong>
    Data Quality concepts
   </strong>
   including data validation, reconciliation, and exception handling
  </li>
  <li>
   Good knowledge of the
   <strong>
    Banking Domain
   </strong>
   (retail banking, corporate banking, risk, finance, payments, or compliance)
  </li>
  <li>
   Experience working with structured datasets from RDBMS or data warehouses
  </li>
  <li>
   Ability to clearly communicate insights to both technical and non-technical stakeholders
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Application Deadline: 11-June-2026
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Privacy Note:
  </strong>
 </p>
 <p>
  https://www.tcs.com/connect-with-tcs/privacy-policy
 </p>
 <p>
 </p>
</div>


Data Analyst

ValueLabs

<div>
 <p>
  <strong>
   Banking experience (Retail Banking preferred, Corporate Banking acceptable) - Minimum 2-3 years of Banking domain experience is mandatory.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Overall Experience: 5-6+ yrs, 3-4+ years of experience working as a Business Analyst.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Primarily a Functional / Techno-Functional BA role (75% functional, 25% technical understanding).
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Business Analyst - CRM
  </strong>
  your role is responsible for bridging business stakeholders and technology teams to deliver effective CRM solutions. Leverage strong techno functional expertise in retail banking and servicing journeys, along with an understanding of regional (Middle East) regulatory and customer requirements, to support strategic CRM and digital transformation initiatives.
 </p>
 <p>
  <strong>
   <u>
    Key Responsibilities:
   </u>
  </strong>
  Lead business and functional analysis for CRM initiatives across branch, contact center, and assisted digital journeys, ensuring requirements reflect real operational workflows and customer servicing needs. Translate complex business, regulatory, and operational requirements into clear CRM functional flows, data mappings, and system behaviors, supporting accurate and scalable solution design. Own the end-to-end requirement lifecycle for CRM features, from initial discovery and impact analysis through to UAT sign off and post release validation. Partner with Product Owners to provide functional insights and dependency analysis, enabling informed prioritization decisions without assuming product ownership accountability. Define CRM specific acceptance scenarios, including role-based behavior, audit trail validation, maker checker controls, and exception handling across servicing journeys. Act as the functional authority during build and testing phases, clarifying CRM behavior, resolving requirement ambiguities, and ensuring consistency across channels and user roles. Lead business led UAT activities by coordinating test scenarios, validating end to end journeys, assessing defect severity, and confirming readiness for production deployment. Perform release readiness and sanity validation from a business and operational perspective, ensuring CRM changes do not negatively impact frontline productivity or customer experience. Analyze defects, change requests, and operational feedback to distinguish between functional.
 </p>
</div>


Business Analyst

Global Software Solutions Group

<div>
 We are seeking a high-caliber
 <strong>
  Senior Business Analyst - CRM
 </strong>
 to join our dynamic Digital Products &amp; Platforms team. In this role, you will act as the critical bridge between business stakeholders and technology teams to deliver top-tier CRM solutions and digital onboarding journeys.
 <br/>
 <br/>
 Leveraging strong
 <strong>
  techno-functional expertise
 </strong>
 in retail banking, servicing journeys, and Middle East regional regulatory requirements, you will drive strategic CRM enhancements and digital transformation initiatives that directly impact frontline productivity and customer experience.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Requirement Leadership: Lead business and functional analysis for CRM initiatives across branches, contact centers, and assisted digital journeys, ensuring requirements reflect real operational workflows
  </li>
  <li>
   Functional Design: Translate complex business, regulatory, and operational requirements into clear CRM functional flows, data mappings, and system behaviors to support scalable solution design
  </li>
  <li>
   End-to-End Ownership: Own the complete requirement lifecycle for CRM features, from initial discovery and impact analysis through to UAT sign-off and post-release validation
  </li>
  <li>
   Product Owner Partnership: Partner closely with Product Owners to provide functional insights, dependency analysis, and scoping support, enabling informed prioritization decisions
  </li>
  <li>
   Compliance &amp; Controls: Define CRM-specific acceptance scenarios, including role-based access, audit trail validation, maker-checker controls, and exception handling
  </li>
  <li>
   Functional Authority: Act as the go-to functional expert during build and testing phases, clarifying CRM behavior, resolving ambiguities, and ensuring consistency across channels
  </li>
  <li>
   UAT Coordination: Lead business-led User Acceptance Testing (UAT) activities, coordinate test scenarios, validate end-to-end journeys, and assess defect severity
  </li>
  <li>
   Release &amp; Sanity Validation: Perform release readiness and sanity validation from an operational perspective, ensuring deployments do not disrupt frontline productivity or customer experience
  </li>
  <li>
   Continuous Improvement: Analyze defects, change requests, and operational feedback to distinguish between functional bugs and enhancement opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills &amp; Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Core Experience &amp; Domain Knowledge
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Experience: 6+ years of experience as a Business Analyst within Retail Banking, specifically focusing on CRM platforms (e.g., Salesforce, Microsoft Dynamics) and digital onboarding
  </li>
  <li>
   Regional Expertise: Strong understanding of Middle East (GCC) regulatory frameworks, compliance standards, and regional customer behavior
  </li>
  <li>
   Journey Mapping: Proven track record in designing and optimizing omni-channel journeys (Branch, Contact Center, and Assisted Digital Journeys)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Technical &amp; Functional Competencies
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Techno-Functional Analysis: Ability to map data, define system behaviors, and write detailed functional specifications without needing an engineering/coding background
  </li>
  <li>
   Platform &amp; Process Controls: Deep understanding of banking controls, including maker-checker workflows, audit trails, and role-based security access
  </li>
  <li>
   Agile Delivery: Strong familiarity with Agile/Scrum methodologies, working alongside Product Owners, and managing requirements in tools like Jira/Confluence
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Soft Skills &amp; Stakeholder Management
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Stakeholder Alignment: Exceptional ability to translate complex business needs into technical requirements and vice versa
  </li>
  <li>
   Analytical Thinking: Highly analytical mindset with the ability to perform rigorous impact analysis and triage production defects effectively
  </li>
 </ul>
</div>


Senior Business Analyst - CRM

<div><div><div><div>United Arab Emirates</div>
</div><div><div>Research
</div></div><div><div>Investment Bank
</div></div><div><p><b>Job Reference #</b></p>
<div>337390BR</div>
</div><div><p><b>City</b></p>
<div>Dubai</div>
</div><div><p><b>Job Type</b></p>
<div>Full Time
</div></div><div><p><b>Your role</b></p>
<div>We&rsquo;re looking for a support MENA research analyst to:<br>
<br>
<ul><li>Join and help build our new MENA (Middle East &amp; North Africa) research franchise</li><li>Support the lead analyst in coverage on the consumer and technology sectors</li><li>Contribute to regional thematic research pieces alongside other UBS experts</li><li>Build and maintain financial models to evaluate historical information and generate projections</li><li>Help to provide investment recommendations based on modelling, valuation and risk assessments</li><li>Help develop a leading client franchise among local and global investors</li></ul></div>
</div><div><p><b>Your Career Comeback</b></p>
<div>We are open to applications from career returners. Find out more about our program on ubs.com/careercomeback.</div>
</div><div><p><b>Your team</b></p>
<div>You&rsquo;ll be working in the MENA equity research team in Dubai focusing on supporting coverage of several consumer and technology MENA stocks. We provide investment insights into important and growing regional corporates, and opportunities to market our view to local and global investors. This benefits our Global Markets franchise as well as our bank more broadly. As a supporting analyst in a new and dynamic team, you&rsquo;ll play an important role in building UBS&rsquo;s presence in this important and high growth region.</div>
</div><div><p><b>Your expertise</b></p>
<ul><li>Have successfully built and maintained financial valuation models
</li><li>Adept at communicating fundamental views on and off paper in an articulate and confident manner</li><li>Inquisitive, organized and able to work independently</li><li>Knowledge of the region and/or corporates would be a desirable but not critical benefit</li><li>Fluency in Arabic language would be a desirable but not critical benefit</li></ul>
</div><div><p><b>About us</b></p>
<div>UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.<br>
We know that great work is never done alone. That&rsquo;s why we place collaboration at the heart of everything we do. Because together, we&rsquo;re more than ourselves. Want to find out more? Visit ubs.com/careers.</div>
</div><div><p><b>Join us</b></p>
<div>At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We&rsquo;re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That&rsquo;s why collaboration is at the heart of everything we do. Because together, we&rsquo;re more than ourselves.<br>
We&rsquo;re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.</div>
</div><div><p><b>Contact Details</b></p>
<div>UBS Business Solutions SA<br>
UBS Recruiting</div>
</div><div><p><b>Disclaimer / Policy statements</b></p>
<div>UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.</div></div></div></div><div></div>

Equity Research Analyst -MENA

Integral Recruitment

<div>
 <p>
  <strong>
   Investment Analyst | Asset Management | DIFC
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are representing a DIFC-based investment and asset management firm looking to appoint an experienced Investment Analyst to join its growing team in Dubai.
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an excellent opportunity to join a highly entrepreneurial and client-focused platform working across global investment opportunities and multiple asset classes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The successful candidate will work closely with senior leadership and play an active role in:
  </strong>
 </p>
 <p>
  &bull; Investment research and market analysis
 </p>
 <p>
  &bull; Financial modelling and investment evaluation
 </p>
 <p>
  &bull; Due diligence and transaction support
 </p>
 <p>
  &bull; Portfolio monitoring, performance analysis, and risk assessment
 </p>
 <p>
  &bull; Preparation of investment reports and investment committee materials
 </p>
 <p>
  &bull; Supporting investment execution across public and private markets
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The role offers exposure across a broad range of asset classes including:
  </strong>
 </p>
 <p>
  &bull; Public Equities
 </p>
 <p>
  &bull; Fixed Income
 </p>
 <p>
  &bull; Private Equity
 </p>
 <p>
  &bull; Private Credit / Debt
 </p>
 <p>
  &bull; Real Estate
 </p>
 <p>
  &bull; Infrastructure
 </p>
 <p>
  &bull; Alternative Investments / Hedge Funds
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key requirements:
  </strong>
 </p>
 <p>
  &bull; 7+ years&rsquo; experience within asset management, investment advisory, wealth management, or investment banking
 </p>
 <p>
  &bull; Expert financial modelling and analytical capability
 </p>
 <p>
  &bull; Experience preparing investment memoranda, research reports, and investment presentations
 </p>
 <p>
  &bull; Strong understanding of portfolio management and investment risk analysis
 </p>
 <p>
  &bull; Commercial mindset with excellent attention to detail
 </p>
 <p>
  &bull; Ability to engage confidently with senior stakeholders and sophisticated investors
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  &bull; Bachelor&rsquo;s degree in Finance, Economics, Business, Accounting, or related discipline
 </p>
 <p>
  &bull; CFA and/or Master&rsquo;s degree would be viewed favourably
 </p>
 <p>
  <br/>
 </p>
 <p>
  This opportunity would suit a commercially minded investment professional looking to join a growing investment platform within the DIFC with strong regional exposure.
 </p>
</div>


Investment Analyst

Explore 1078+ Business process analyst banking in Dubai this June. Find roles across top companies and apply now to boost your career.

1078 business process analyst banking jobs In Dubai

Business Process Analyst (Banking)

Business Process Analyst (Banking)

Data Analyst

Business Analyst

Senior Business Analyst - CRM

Equity Research Analyst -MENA

Investment Analyst