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First Abu Dhabi Bank

<b><br>Job Title<br>Virtual Relationship Manager   Commercial Banking (CMB)   Dubai, UAE<br>Job Description<br>Virtual Relationship Manager   Commercial Banking (CMB)   Dubai, UAE<br> <br>Position Overview</b><br>First Abu Dhabi Bank (FAB) is seeking a Virtual Relationship Manager to handle a hybrid portfolio of borrowing and non-borrowing clients within its Commercial Banking (CMB) segment. Based in Dubai, this role offers a unique opportunity to engage clients remotely while driving revenue growth, portfolio activation, and customer satisfaction. If you're passionate about banking in a digital-first model, this is a high-impact opportunity with the UAE's largest and most secure bank.<br> <br><b>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Sales<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>Key Responsibilities</b><br> <br>* Manage a portfolio of 400 500 primarily non-borrowing clients under the Virtual Relationship Unit<br>* Achieve portfolio growth, revenue targets, product penetration, and client activation KPIs<br>* Reactivate dormant or inactive customers and onboard new clients through referrals<br>* Cross-sell FAB banking products including accounts, trade, lending, FX, and bancassurance<br>* Act as the primary remote point of contact for clients, delivering proactive advisory and support<br>* Maintain accurate CRM and customer engagement records to ensure personalized service<br>* Ensure full compliance with AML, KYC, sanctions, and regulatory obligations<br>* Coordinate with risk and compliance teams on enhanced due diligence and transaction reviews<br>* Provide input on process improvements and contribute to service excellence and NPS growth<br>* Regularly update KYC profiles and remediate expired cases in line with bank standards<br>* Participate in FAB s training and development programs to continuously improve service delivery<br> <br><b>Candidate Requirements<br></b> <br>* Bachelor s degree in Business Administration, Finance, or Banking preferred<br>* At least 3 years of experience in Corporate, Commercial, or Business Banking<br>* Proven ability to manage client relationships remotely across a large portfolio<br>* Strong understanding of banking products and commercial customer needs<br>* Excellent communication, advisory, and service orientation<br>* Familiarity with KYC, AML, risk controls, and governance frameworks<br>* Proficient in maintaining customer lifecycle and activity tracking through CRM systems<br>

Virtual Relationship Manager Commercial Banking

CMC Markets

<div><span style="font-size: 11px;">CMC Markets is seeking a talented and driven Institutional Account Manager to join our team and play a key role in managing and growing our institutional partnerships. In this role, you will act as the strategic lead for a portfolio of key accounts, combining strong relationship management with commercial insight to deliver long-term value for our partners and for CMC.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">You will be responsible for the development, direction, and retention of institutional clients , ensuring that CMC's systems, processes, and product offering are aligned with partner needs. From providing day-to-day support and resolving technical queries, through to driving business development initiatives, overseeing new client launches, and identifying cross-selling opportunities, you will be central to strengthening CMC's position as a premium provider in the market.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">This role is ideal for someone with proven experience in business development or relationship management within financial services , a strong understanding of CFDs, FX, and institutional trading technology (including MT4/MT5), and the ability to build trusted, commercially impactful client relationships. With a mix of strategic oversight and hands-on delivery, it offers the chance to work at the heart of a growing global business in a dynamic and fast-paced environment.</span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>ROLE AND RESPONSIBILITIES</b></span></div><div><span style="font-size: 11px;">Responsible for strategic development and creative direction of key accounts in conjunction with the broker and within CMC Markets</span></div><div><span style="font-size: 11px;">Have full knowledge of CMC Markets systems (IBs, WLs, Direct API, ST and Iress) and processes and refine and development where necessary</span></div><div><span style="font-size: 11px;">Demonstrate clear creative judgement whilst generating initiatives and ideas to grow the partners business (IB WL)</span></div><div><span style="font-size: 11px;">Be in a position to accurately forecast new business potential as well as budgetary and operational requirements for each Institutional partnership in your portfolio.</span></div><div><span style="font-size: 11px;">Working with other team members and internal contacts to ensure marketing activity whether between partners or Institutions and CMC retail is not conflicting</span></div><div><span style="font-size: 11px;">Proactively respond to and manage urgent inbound broker queries professionally and efficiently.</span></div><div><span style="font-size: 11px;">Escalate unresolved issues to 2nd Line IT support, the dealing desk and manage issues to their full resolution.</span></div><div><span style="font-size: 11px;">Ensure compliance with all regulatory and legislative procedures including anti-money laundering and data protection.</span></div><div><span style="font-size: 11px;">Demonstrate knowledge of the clients business model and act as their brand guardian within CMC Markets</span></div><div><span style="font-size: 11px;">Work with the relevant team where required to drive technological advancement to ensure CMC Markets maintains its position as a premium provider.</span></div><div><span style="font-size: 11px;">Assist Sales Institutional with the acquisition of new business where required in the form of attending meetings and developing written client materials</span></div><div><span style="font-size: 11px;">Responsibility for collating client requirements and dictating partner direction for new client launches and ensuring projects are delivered correctly and on-time.</span></div><div><span style="font-size: 11px;">Identify cross selling and commercial opportunities in order to maximise revenue</span></div><div><span style="font-size: 11px;">Demonstrate a clear and through understanding of the financial status of your accounts and interpret trends in Management Information.</span></div><div><span style="font-size: 11px;">Develop and ensure client retention and educational activities are deployed in order to maximise retention rates across your client portfolio</span></div><div><span style="font-size: 11px;">Ensure a positive approach to challenge and provide open and honest feedback</span></div><div><span style="font-size: 11px;">Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training</span></div><div><span style="font-size: 11px;">When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets</span></div><div><span style="font-size: 11px;">Take all reasonable steps to ensure appropriate confidentiality</span></div><div><span style="font-size: 11px;">Undertake such other duties, training and/or hours of work as may be reasonably required and which are <b>consistent with the general level of responsibility of this role.</b></span></div><div><span style="font-size: 11px;"><b><br></b></span></div><div><span style="font-size: 11px;"><b>KEY SKILLS AND EXPERIENCE</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Essential criteria</span></div><div><span style="font-size: 11px;">Proven Business Development/Relationship Management experience.</span></div><div><span style="font-size: 11px;">Financial markets experience; knowledge and understanding of foreign exchange, CFDs, with additional knowledge of spread betting, shares dealing being an advantage</span></div><div><span style="font-size: 11px;">MT4 and MT5 knowledge</span></div><div><span style="font-size: 11px;">Able to work confidently to performance targets</span></div><div><span style="font-size: 11px;">Strong communication skills (verbal and written) in both English and relevant regional language, with ability to liaise effectively at all levels</span></div><div><span style="font-size: 11px;">Self-motivated and driven; able to act on own initiative</span></div><div><span style="font-size: 11px;">Strong team player; able to assist, support and develop colleagues</span></div><div><span style="font-size: 11px;">Professional approach and presentable appearance at all times</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Desirable criteria</span></div><div><span style="font-size: 11px;">Proven sales track record in a financial sales environment</span></div><div><span style="font-size: 11px;">Analytical abilities to collate and report relevant facts and figures</span></div>

Institutional Relationship Manager

Client of High Street Resources

<p>In line with the potential in the market, our client from the financial market(Banking) industry has decided to set up <strong>Emirati Desk</strong> and hire experienced and competitive UAE Nationals as <strong>Sr. Relationship Mangers / Relationship Mangers</strong> to build a team to focus on increasing liability business and grow CASA deposits.</p> <p> </p> <p> <strong>Job Summary:</strong> </p> <p>This position is responsible for generating fresh deposits by acquiring new-to-bank relationships and engaging potential customers. The role involves active participation in achieving the deposit and revenue targets of the Retail Banking team, as well as meeting Key Performance Indicators (KPIs) / (PAM) targets. n</p> <p> </p> <p> <strong>Job Responsibilities:</strong> </p> <p> Achieve CASA deposit targets according to assigned KPIs and PAM targets through new business sales, referrals, and retention of relationships, with a primary focus on the liability side.</p> <p> Attain NTB (New-To-Bank) liabilities and deposit targets by identifying target markets and potential customers.</p> <p> Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.</p> <p> Formulate and execute strategies with detailed action plans to achieve assigned business goals, increase the Bank s market share in deposits, understand competition, and consolidate and retain business relationships.</p> <p> Identify and capitalize opportunities to increase sales to existing customers, maintain appropriate conversion rates, and proactively cross-selling a range of banking products and services.</p> <p> Conduct outbound sales calls and proactively identify market opportunities to establish effective lead generation strategies.</p> <p> Build and manage a relationship-based portfolio, covering all banking requirements of customers, including KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance.</p> <p> Attend networking events to develop and deepen relationships, explore customer needs, and match the Bank s products with these needs to grow the deposit base.</p> <p> Ensure timely management of Enhanced Due Diligence (EDD) and Customer Due Diligence (CDD) in compliance with bank policies and procedures.</p> <p> Ensure that all customers are on-boarded in accordance with bank compliance policies and regulatory guidelines.</p> <p> Maintain accurate and up-to-date records of customer information following due diligence procedures, including FATCA (Foreign Account Tax Compliance Act) and CRS (Common Reporting Standard).</p> <p> Identify and mitigate financial crime risks as per bank policies, procedures, and regulatory guidelines, working closely with the compliance team to implement and monitor these policies.</p> <p> Promote the use of Alternative Delivery Channels (ADCs) and adapt to technology initiatives introduced by the Bank.</p> <p> </p>

Relationship Manager / Senior Relationship Manager

Mashreq

Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing &amp; non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management &amp; up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS &amp; relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs &amp; profiling.Responsible for quality &amp; soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).

Relationship Manager- Business Banking

Gravity Engineering Services

<p> <strong> IT Business Partner (ITBP) </strong>serves as a strategic liaison between the IT department and business units,</p> <p>ensuring that technological investments deliver measurable business value. IT business partner responsible</p> <p>for aligning IT initiatives with business goals and driving innovative technology solutions. In-depth business</p> <p>understanding of supply chain operations including Freight Forwarding (FFD), WMS, Transport management</p> <p>and platform building. Experience in designing UI/UX, data analytics, customer experience omnichannel.</p> <p>This role is pivotal in driving digital transformation, process optimization, and data-driven decision-making</p> <p>across the enterprise, particularly within logistics and supply chain operations</p> <br> <br> <p> <strong>Educational Background</strong> Bachelors or Masters degree in Information Technology, Computer Science, Business Administration, or related field</p> <p> <strong>Technical Qualification /Certification- </strong>Strong understanding of IT systems, digital transformation, and emerging technologies</p> <p> <strong>Related Work Experience</strong> </p> <ul> <li> 710 years of experience in IT roles, with at least 35 years in a</li> </ul> <p>business partner, relationship management, or similar strategic IT role.</p> <ul> <li> Proven ability to align IT solutions with business strategies.</li> <li> Excellent stakeholder management, communication, and</li> </ul> <p>influencing skills.</p> <ul> <li>Experience in project management, business analysis, or</li> </ul> <p>innovation management is an advantage.</p> <br> <br> <p>Regards</p> <p>Puja Thakkar </p> <p>9752409784</p> <br>

It Business Partner

Majid Al Futtaim

<b>ROLE SUMMARY</b> <br>The position is responsible for driving the delivery of high-value tier services, enhancing member engagement, and optimizing operations across the Majid Al Futtaim ecosystem, including tenants and loyalty partners. It focuses on seamless service delivery for high-value members through exclusive events, concierge support, and relationship management. The role involves cross-functional collaboration to enhance customer experiences and drive revenue growth.<br> <br><b>ROLE PROFILE</b> <p></p> <ul> <li>Lead the implementation of tiered service strategies across business units and channels, ensuring differentiated and seamless experiences for High Value members, including lounge services and contact center coordination.</li> <li>Oversee concierge services for High Value members, managing service bookings, confirmations, and coordination with internal teams and external providers to ensure flawless execution.</li> <li>Build and maintain one-to-one emotional connections with top-tier members by understanding their preferences, capturing insights, and personalizing experiences and events to drive loyalty and value.</li> <li>Collaborate with marketing and tier teams to develop stretch tactics and reward strategies that retain and grow the highest-performing members based on spending thresholds.</li> <li>Manage the onboarding of new external High Value members, verifying their eligibility, and support member match initiatives to attract qualified members from outside the ecosystem into the SHARE program.</li> <li>Support the development and execution of High Value member events, working on concept creation, logistics, invitations, attendance, and post-event analysis to enhance future events.</li> <li>Ensure supplier contracts and event execution processes are in place for smooth operations, including tracking feedback and success metrics for continuous improvement.</li> <li>Maintain and analyze the High Value member database quarterly, evaluate individual spend behavior, support win-back strategies, and manage downgrades in collaboration with the Contact Center.</li> </ul> <p></p>

Tiers Relationship Manager

<b><br>Job Title<br>Real Estate Corporate Relationship Manager   Banking Sector   Dubai, UAE<br>Job Description<br>Real Estate Corporate Relationship Manager   Banking Sector   Dubai, UAE<br> <br>Position Overview</b><br>Join First Abu Dhabi Bank (FAB) as a Real Estate Corporate Relationship Manager based in Dubai, where you'll drive revenue growth while managing risk within a high-value corporate portfolio. This role combines client relationship management, credit analysis, and strategic cross-selling across banking products to support major real estate clients in the UAE.<br> <br><b>Job Details<br>Location: United Arab Emirates<br>Location: Dubai<br>Industry: Banking / Mortgage Professionals<br>Function: Business / Strategic Management<br>Gender: Any<br>Candidate Nationality: Any<br>Candidate Preferred Location: Any<br>Job Type: Full-time<br> <br>Core Duties</b><br> <br>* Lead the assigned team s performance and business development through effective portfolio management<br>* Act as the primary point of contact for real estate corporate clients, delivering solutions and addressing service issues<br>* Monitor risk exposure and ensure timely credit renewals and compliance with audit standards<br>* Grow portfolio revenues by cross-selling banking solutions including GFM and GTB products<br>* Handle customer inquiries and resolve service-related concerns proactively<br>* Maintain zero-expiry status across the assigned portfolio and ensure customer documentation is up to date<br>* Conduct credit reviews, risk assessments, and monitor non-performing loans to stay below 4%<br>* Provide in-depth credit appraisals and support financial modelling efforts<br>* Prepare client presentations and reports, ensuring accurate and timely communication<br>* Adhere to all internal policies and regulatory requirements in operational and documentation procedures<br>* Coordinate with internal departments to enhance overall client servicing and solution delivery<br> <br><b>Candidate Requirements<br></b> <br>* Bachelor's or Master s degree in Finance, Business, or a related field<br>* Professional accounting qualification is a plus<br>* Prior experience in real estate corporate relationship management or credit-focused banking roles<br>* Strong understanding of credit analysis, financial statements, and regulatory frameworks<br>* Skilled in communication, problem-solving, and team management<br>* Ability to work under pressure and meet strict deadlines<br>* Familiarity with feasibility reports and appraisal techniques<br>* Arabic language skills are preferred but not required<br>

Real Estate Corporate Relationship Manager Banking

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