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business relationship manager

Xapo Bank

<div><div><p><b>Work from anywhere, impact everywhere</b></p>
<p>
Diversity is at the heart of who we are at Xapo Bank. We're a fully distributed team of over 180 Xapiens that work remotely from 40+ countries around the world.</p>
<p>
Our beginning: A world that enjoys economic freedom and wealth protection, no matter where you live or who is running your country.</p>
<p>
To achieve that, we search the world for the best people for the job. We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done.</p><br>
<p></p>
<p><b>
Risk is inherent in all of our business activities and managing risk well is the responsibility of every Xapien. Sound risk management enables us to serve our customers and deliver value for our shareholders, and helps make Xapo a great place to work.</b></p><br>
<p></p>
<p><i>
Although we are headquartered in Gibraltar, this is a full time, 100% remote position</i><br>
<i>Work from anywhere!</i></p></div><p></p><p><b><i><br>
Position overview</i></b></p>
<p>
The Relationship Manager role is an integral part of the Relationship Management department and will be responsible for managing an assigned portfolio of both institutional and retail accounts at Xapo Bank. Relationship Managers are responsible for identifying leads, building relationships with their clients and assisting them when the need arises on all Xapo Banks products. Relationship Managers are tasked with achieving a defined revenue target through retention of existing business and acquisition of new business, in order to maximise the bank's profitability.</p>
<p><b><i>
Responsibilities</i></b></p>
<ul>
<li>Originate, onboard and maintain institutional and retail relationships in the MENA region.</li>
<li>Understand their client needs and formulate appropriate solutions to meet the needs based on the customers circumstances and risk appetite.</li>
<li>Act as an escalation point regionally for Customer Success Advisors when providing banking services to customers.</li>
<li>Attend regional events to promote the Xapo brand and obtain new leads. Meet existing customers face to face to grow relationships.</li>
<li>Monitor customers portfolio and provide timely update to clients as appropriate.</li>
<li>Be an expert in the products Xapo offers, perform regular reviews with customers to re-assess client's risk profile and wealth management needs.</li>
<li>Perform tasks in accordance with regulatory and compliance requirements.</li>
<li>Achieving your KPIs/targets in alignment with the overall objectives of the team and business.</li>
<li>Providing product demonstrations to prospects and customers.</li>
<li>Working alongside the team to draw up strategies to increase customer base and cross selling opportunities to grow AUM.</li>
<li>Take all measures, go above and beyond, to ensure clients needs are met whether this is through the onboarding process or when they have become a member.</li>
<li>Keeping up-to-date with advancements in the crypto and traditional finance industries.</li>
<li>Escalate issues that are specific to the region to Product and other partner teams.</li>
</ul>
<p><b><i>Skills needed</i></b></p>
<ul>
<li>Fluent in English; fluency in Arabic is highly desirable.</li>
<li>5+ years of customer facing banking experience in private banking, private wealth, investment banking or commercial banking.</li>
<li>Professional or personal exposure to the crypto markets.</li>
<li>Track record of originating leads and managing existing relationships with customers in the financial services industry.</li>
<li>Confidence in orchestrating face to face and online meetings with customers and handling enquiries from prospects at industry events.</li>
<li>Track record of achieving KPIs/targets relating to conversion and AUM growth.</li>
<li>Strong regional network in the Dubai/UAE financial services sector.</li>
<li>A solid understanding of fiat payment rails and stablecoins.</li>
</ul>
<p><b><i>Other requirements</i></b></p>
<ul>
<li>A dedicated workspace.</li>
<li>A reliable internet connection with the fastest speed possible in your area.</li>
<li>Alignment with Our Values and the Xapo Values-Driven Leadership principles.</li>
</ul><div><p><b>
Why work for Xapo?</b></p>
<p>
IMPACT GLOBALLY, WORK REMOTELY.</p>
<ul>
<li><b>Shape the Future:</b> Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.</li>
<li><b>Great work-life balance:</b> Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.</li>
<li><b>Expect Excellence:</b> Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you'll get a yearly budget for your individual learning and development goals.</li>
</ul>
<p><b>At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.</b><br>
<br>
<b>Xapo Device Policy</b><br>
Consultants joining Xapo Bank must comply with the Xapo Device Policy, which governs the use of corporate-approved laptops under Corporate-Owned, Personally Purchased Device (reimbursed up to $1,500) or Corporate-Owned, Personally Enabled Device (personal device with enforced security controls).<br>
All devices must meet security requirements, enroll in Xapo's Mobile Device Management (MDM), and adhere to compliance rules. COPPD devices remain Xapo property with buyback options upon exit. COPED users agree to data control measures, including mandatory corporate data wipes.<br>
Compliance with the Xapo Device Policy is mandatory for all consultants, onboarding will not proceed without adherence to the policy.</p></div></div>

Relationship Manager - MENA (Remote - Work from Anywhere)

GPS marketing

<p>GPS Marketing Agency is Hiring!</p><p><b>Position:</b> Arabic Brand Relationship Manager<br/><b>Start Date:</b> ASAP</p><p>We&rsquo;re looking for a <b>talented Arabic Brand Relationship Manager</b> to join our dynamic team at <b>GPS Marketing Agency</b>.<br/>If you&rsquo;re passionate about digital marketing, thrive in a creative and fast-paced environment, and love working with brands that make an impact &mdash; we&rsquo;d love to hear from you!</p><p><b>Key Responsibilities:</b></p><ul><li>Develop and implement <b>social media strategies and content calendars</b> in English and Arabic.</li><li>Plan, create, and schedule posts across <b>Instagram, Facebook, and LinkedIn</b>.</li><li><b>Lead and coordinate</b> creative teams (designers, videographers, editors) to produce engaging content.</li><li>Supervise <b>photo and video shoots</b> to ensure alignment with brand vision.</li><li>Serve as the <b>main point of contact</b> between clients and internal teams.</li><li>Ensure a <b>smooth workflow</b> and <b>on-time delivery</b> of all projects.</li></ul><p><b>Required Skills &amp; Experience:</b></p><ul><li><b>Fluency in Arabic and English</b> (spoken &amp; written) &mdash; <i>essential</i></li><li>Proven experience in a <b>digital marketing or advertising agency</b> &mdash; <i>a plus</i></li><li>Experience <b>managing creative teams</b> &mdash; <i>essential</i></li><li>Hands-on experience in <b>social media management</b> (multi-account, post creation, scheduling)</li><li><b>Creative mindset</b> and strong sense of visual style</li><li>Solid understanding of <b>marketing strategy</b> and campaign execution</li><li>Ability to think <b>outside the box</b> and bring fresh ideas to the table</li><li>Knowledge of <b>photo/video editing tools</b> &mdash; <i>a plus</i></li></ul><p><b>How to Apply:</b></p><p>Apply now by sending your <b>CV</b> here or along with your <b>salary expectations</b> and <b>earliest start date</b>, to <b>digital@gpsmarketing.agency</b>.</p><p>Join a team that values <b>creativity, growth, and results</b> &mdash; and help us bring powerful ideas to life!</p><p>Job Type: Full-time</p><p>Pay: AED8,000.00 per month</p><p>Application Question(s):</p><ul><li>Are you in Dubai?</li><li>What is your expected salary?</li><li>When can you start? This position should be filled ASAP</li><li>What is your visa status? Expiry date</li><li>What Marketing Agencies did you work for?</li><li>Are open to complete a trial task / participate in a trial day?</li></ul><p>Experience:</p><ul><li>Content Creation: 2 years (Required)</li><li>Account Management: 2 years (Required)</li><li>handling MULTIPLE accounts from A to Z: 2 years (Required)</li><li>Strategy creation: 2 years (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul>

Arabic Brand Relationship Manager

Standard Chartered Bank

<div><div><div><div><div><div><div><div><p>Job ID: 43517
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Private Banking &amp; Wealth Management
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 5 Nov 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
The role holder is primarily responsible for driving profitable growth from existing and new clients by proactively engaging the clients, understanding, and meeting their needs with the full range of Private Banking products available.</div>
<div>
They manage an assigned portfolio of clients within the Private Bank and focus on deepening existing relationships as well as extending the relationship further into additional new product areas to improve client value contribution.</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><div><b>
Strategy</b><br>
Relationship Management<br>
<ul><li>Generates target market prospects through a number of innovative and sustainable channels.</li><li>Converts target market prospects into clients</li><li>Grow customer portfolio size by deepening existing customer relationships</li><li>Retain existing high value clients; grow wallet share with the bank through focused relationship management activities</li><li>Cross-sell SCB products &amp; services to existing clients</li><li>Be the main banker for majority of clients in portfolio</li><li>Achieves risk weighted returns on clients portfolio</li><li>Effectively interacts with network and available internal resources to provide solutions which meet client needs</li><li>Delivers, monitors and reviews solutions to clients based on client investment profile</li></ul></div>
<div><b>
Business</b><br>
Client acquisition<br>
<ul><li>Solicit New to bank and New to product leads from other key business areas</li><li>Consultative selling of multiple products to clients based on identified leads</li><li>Turn service recovery into sales opportunities</li><li>Refer highly satisfied clients to generate sales</li><li>Analyse and review potential business to ensure maximum profitability</li><li>Collaborate with product specialists to deliver effective client solutions</li><li>Operate within Risk and Compliance framework</li><li>No reported MIS-selling cases</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Generic measures of the role</b><br>
<ul><li>Progress against a balanced scorecard target</li><li>Growth in product cross-holding ratio</li><li>Sustained, steady AUM growth</li><li>Number of new clients to the bank</li><li>Growth in revenue per customer</li><li>Customer satisfaction scores</li><li>Deliver profitable growth for the team by controlling costs and mitigating operational losses</li><li>Deliver positive client performance in line with client investment profiles</li></ul></div>
<div><b>
Processes</b><br>
<ul><li>Support the continuous improvement of processes to increase operational efficiency and effectiveness</li><li>Support effective management of operational risks across the Business and in compliance with applicable internal policies, external laws and regulations at a global level</li><li>Ensure sales management, suitability and onboarding process are applied appropriately</li></ul></div>
<div><b>
People &amp; Talent</b><br>
<ul><li>RM resourcing, performance management and recognition within the team</li><li>Identify and address top concerns and opportunities for performance within the team</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Risk Management</b><br>
<ul><li>Understand the risk and control environment within area of responsibilities</li><li>Ensure adequate and appropriate systems and controls are in compliant with Group and Business Policies and Procedures.</li><li>Ensure that risk management matters that are brought to attention are subject to direct remedial action and / or ensure adequate reporting to the relevant risk committees and / or line management</li><li>Resolve client queries without further escalation, where possible</li><li>Analyse financial requirements customer and match with bank product offerings</li><li>Complies with regulations, policies, and guidelines</li><li>Highlights, mitigates, and protects the bank against credit, legal, reputation and other risks</li><li>Minimize errors in transaction execution and service delivery</li><li>Review and respond to AML transaction monitoring queries on transactions highlighted</li><li>Conduct periodic reviews of clients&rsquo; accounts</li><li>Attend mandatory complaints and other training</li><li>Raise STR to team leader and compliance for suspicious transactions</li></ul></div>
<div><b>
Governance</b><br>
<ul><li>Ensure adherence to the Bank&rsquo;s policies and procedures, Regulatory policies and processes.</li><li>Ensure Sales Management, Suitability and on-boarding processes are applied appropriately.</li><li>Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.</li><li>Ensure adherence with the highest standards of ethics and compliance with relevant policies, processes, and regulations forms part of the culture.</li><li>Participate in Local Client Committee and other relevant committees where applicable.</li><li>Engage with all audit report findings and ensure feedback is acted upon</li></ul></div></div></div><div></div><div><div>
</div><div><div><b>
Regulatory &amp; Business Conduct</b><br>
<ul><li>Display exemplary conduct and live by the Group&rsquo;s Values and Code of Conduct.</li><li>Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.</li><li>Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *</li><li>Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</li></ul></div>
<div><b>
Key stakeholders</b><br>
<ul><li>Market Head</li><li>Senior Client Partner/ Team Leader</li><li>COO</li><li>Business Managers</li><li>Head of Client Service Manager</li><li>Client Service Managers</li><li>Product Specialists and dedicated functional partners</li><li>Relevant Front office colleagues</li></ul></div></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Relationship Management</li><li>Market Knowledge (SIF)</li><li>Products and Processes</li><li>Strategy and Business Model (SIF)</li><li>Manage Conduct</li><li>Manage Risk</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>Academic or Professional Education/Qualifications &ndash; relevant degree</li><li>Licenses and Certifications/accreditations &ndash; as required by role remit and responsibility</li><li>Professional Memberships &ndash; as required by role remit and responsibility</li><li>Bank training, i.e. mandatory &amp; developmental</li><li>Languages &ndash; fluency in business English</li><li>Demonstrable and relevant experience in the Private Banking industry commensurate with this remit and level of responsibility</li><li>Proven risk management capabilities</li><li>Firm in all business guidelines and compliance issues</li><li>Sound knowledge of financial markets and investment products</li><li>Outstanding communication and presentation skills</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Director, Relationship Manager

<div><div><div><div><div><div><div><div><p>Job ID: 43749
 </p><p>Location: Dubai, AE
 </p><p>Area of interest: Retail Banking
 </p><p>Job type: Regular Employee
 </p><p>Work style: Office Working
 </p><p>Opening date: 11 Nov 2025
</p></div>
</div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><div><b>Job Summary</b></div>
</div><div><div><b>
About Us</b><br>
Our team consists of 25,000 colleagues, spread across 35 countries. We believe in transformation &ndash; embracing agile and new ways of working together, which helps us to truly &lsquo;think client&rsquo; and serve millions of our affluent and emerging affluent clients, across the world. Our clients include individuals and small businesses, and we support them with a range of traditional banking services, including investment, credit and wealth planning solutions.<br>
We offer career opportunities for relationship managers, customer service specialists, product and segment management, sales and wealth planning.<br>
If you&rsquo;re looking to unlock new job growth opportunities, Standard Chartered Bank is the place for you. We are currently seeking an experienced professional to join our team.<br>
<b>About the Job</b><br>
To become a strategic professional within our team, while utilizing your experience in building and managing client relationships, across the region. Your focus will be on developing new Affluent Employee banking Client and company relationships, onboard new affluent payroll and AUM clients while maintaining and servicing a Employee Banking portfolio, through excellent communication, negotiation and customer service.</div></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><ul><li>Creation of sales plans for revenue generation and business development while driving the Affluent Employee banking client Acquisition - payroll and AUM casa business</li><li>Generate new affluent payroll and AUM casa business to achieve defined targets in terms of the number of customers, volumes and revenue, including product mix, Cross-sell/active/ passive ratio, liability targets, transactions</li><li>Onboarding of Affluent banking customers referred by internal partnerships &amp; collaborations</li><li>Creation of sales plans to acquire large Affluent Employee banking corporates and High Net worth clients through referrals and partnerships</li><li>Update &amp; maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)</li><li>Effectively meeting customer expectations and handling/ reduction of customer complaints while providing professional customer service to achieve a high percentage of customer satisfaction and retention.</li><li>Lead through example and build the appropriate culture and values. Set appropriate tone and expectations for your team and work in collaboration with risk and control partners.</li><li>Ensure KYC/AML updates, proper zero error documentation.</li><li>To be able to detect any suspicious transactions, Money laundering, forgeries etc.</li><li>Highest compliance with reference to Anti Bribery, Anti Money Laundering &amp; Combating Financial Crime Risk procedures.</li></ul></div></div><div><div><div><b>
Skills and Experience</b></div>
</div><div><ul><li>Manage Conduct</li><li>Manage Risk</li><li>Manage People</li><li>Spot Opportunities</li><li>Solve Problems</li><li>Take the Lead</li><li>Build</li><li>Experienced Sales and Relationship Manager with background in handling Affluent Employee Banking Payroll &amp; AUM CASA acquisition</li><li>Strong communication and negotiation skills with the ability to influence outcomes.</li><li>Networking ability to manage interdepartmental deliverables.</li><li>Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</li><li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li><li>Adapting to multi-cultural environment.</li><li>In-depth knowledge of Affluent Employee banking products and client base</li></ul></div></div><div><div><div><b>
Qualifications</b></div>
</div><div><ul><li>University Graduate.</li><li>Relevant experience in sales and relationship management.</li><li>Experience in handling Affluent Employee Banking Relationship, portfolio and products (Payroll/AUM accounts).</li><li>Demonstrated ability in sales planning.</li><li>Strong communication and negotiation skills with the ability to influence outcomes.</li><li>Networking ability to manage interdepartmental deliverables.</li><li>Strong inter-personal skills and leadership ability, which encourages and promotes enthusiasm and team spirit.</li><li>Good understanding of the business environment in UAE preferably with direct contacts with the local HNI community.</li><li>Computer literacy at the user level.</li><li>Adapting to multi-cultural environment.</li><li>In-depth knowledge of capital markets and financial planning.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><div>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</div>
<div>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</div>
<div>Together we:</div>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><div><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</div>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul></div></div></div>
</div></div></div></div><div><div><p>www.sc.com/careers</p></div></div></div><div></div>

Executive Banking Relationship Manager

H J Properties

<p>HJ Properties, a leading real estate company in Dubai, is launching an innovative <b>Broker Partnership Program</b> and is looking for dynamic <b>Relationship Managers</b> to support and grow our network of independent real estate brokers.</p><p><b>Key Responsibilities</b></p><p><b>Broker Relationship Management</b></p><ul><li>Manage and support a portfolio of independent brokers</li><li>Lead onboarding: registration, platform training, and first deal setup</li><li>Provide daily operational support and resolve broker queries</li><li>Build strong, trust-based relationships through regular communication</li><li>Coach brokers with market insights and strategic guidance</li></ul><p><b>Transaction Support</b></p><ul><li>Assist with deal registration and required documentation</li><li>Guide brokers through the entire sales process from lead to closing</li><li>Ensure KYC, DLD, and RERA compliance</li><li>Track commission status and update brokers on timelines</li><li>Resolve transaction delays or issues promptly</li></ul><p><b>Events &amp; Lead Coordination</b></p><ul><li>Coordinate broker participation in developer events and roadshows</li><li>Distribute qualified leads through CRM and monitor follow-ups</li><li>Support brokers in improving lead conversion</li><li>Collect feedback to enhance lead quality and event performance</li></ul><p><b>Reporting &amp; Administration</b></p><ul><li>Maintain accurate broker and transaction data in CRM</li><li>Provide portfolio performance updates to management</li><li>Ensure compliance with company processes and data standards</li><li>Suggest improvements to enhance operational efficiency</li></ul><p><b>Requirements</b></p><p><b>Education &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business, Marketing, Real Estate, or related field</li><li>3&ndash;6 years&rsquo; experience in real estate sales, brokerage, client management, or sales support</li></ul><p><b>Knowledge</b></p><ul><li>Strong understanding of the Dubai real estate market</li><li>Familiarity with DLD, RERA regulations, and property sales processes</li></ul><p><b>Skills</b></p><ul><li>Excellent communication skills (English required; Arabic is a plus)</li><li>Strong relationship-building and interpersonal abilities</li><li>Problem-solving and conflict-resolution skills</li><li>Good time management and organizational abilities</li><li>Proficiency in CRM systems and MS Office</li></ul><p><b>Personal Attributes</b></p><ul><li>Customer-first mindset and professional approach</li><li>Self-motivated, target-driven, and proactive</li><li>Ability to work well under pressure</li><li>Positive attitude and strong team player</li></ul><p><b>What We Offer</b></p><ul><li><b>Competitive Salary:</b> AED 8,000 &ndash; 10,000 per month (based on experience)</li><li><b>Incentives:</b> Uncapped performance-based commissions</li><li><b>Benefits:</b></li><li>Health insurance</li><li>Career growth opportunities within HJ Group</li><li>Continuous training and development</li><li>Supportive and dynamic work environment</li><li>Access to advanced tools and technology</li></ul><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul>

Relationship Manager - Broker Partnership

Emirates Islamic

<p>Acquire New-To-Bank clients with focus on high value deposit customers to bring budgeted NNM to the bank and also maintain profitable SME liability/deposits relationships which will help to meet the individual and Unit targets.</p>
<ul>
 <li>Seek out opportunities to actively market NTB SME relationships in line with bank s policy and procedures / sharia laws.</li>
 <li>Regularly review the market trends to identify profitable opportunities in selected segments in line with Bank s overall policy and risk appetite.</li>
 <li>Manage in absence of the Unit Head, a team of RM/RO/CSRs and provide leadership to Business Banking RMs and ROs to acquire and grow relationships selectively and satisfy transactional needs of Business Banking customers.</li>
 <li>Undertake regular reviews of the assigned SME customer portfolio and update KYC to ensure compliance with regulatory requirements</li>
 <li>Take personal responsibility for the establishment and maintenance of key relationships to leverage business achievement.</li>
 <li>Identify and analyze the areas of potential risk under the portfolio and find appropriate solutions.</li>
 <li>Keep aware of market trends, competitors offerings, and latest products development.</li>
 <li>Implement agreed relationship management approaches in order to project the Bank s image in the market and achieve targeted volumes/revenues</li>
 <li>Build critical customer relationships and implement customer service policies and standards consistently in order to sustain and enhance customer satisfaction and retention.</li>
 <li>Track customer satisfaction and solicit feedback to identify improvement opportunities. Adhere to customer service standards set by management.</li>
 <li>Visit key customers on regular basis to strengthen business relationships, ascertain customer needs and extend proper service.</li>
 <li>Receive customers and address their requests and complaints in a timely manner. Whenever needed, contact customer service groups and processing units to ensure satisfactory service standards are met.</li>
 <li>Participate in setting service levels and standards. Take personal responsibility to provide assistance in customers complex issues.</li>
 <li>Ensure effective utilization of accounts opened in order to maximize liabilities targets identified (Casa, Fixed Deposits). Identify loss making customers and devise ways to improve their profitability (cross-selling, up-selling or encourage to leave - Exit). Continuously seek to increase revenue margins to be generated from customers.</li>
 <li>Ensure permanent profitable customer transactions vis- -vis the associated risks. Recognize early warning signals of unsatisfactory account conduct.</li>
 <li>Visiting customers, conducting credit reviews and proposing appropriate recommendations.</li>
 <li>Regular review of available documentations to ensure perfection of the same at all times.</li>
 <li>Regular review and monitoring of accounts performance to identify areas of potential growth and/or risk.</li>
 <li>Protect sensitive customer and bank information are appropriately handled and be vigilant in driving staff behaviour, holding them accountable for any violation of policy.</li>
 <li>Adhere and comply with EIs internal applicable policies and procedures as well as governing regulations issued by concerned authorities.</li>
 <li>Cooperate and facilitate work of internal audit and risk management to address gaps, and respond to audit reports within agreed deadlines. Monitor money laundering activities, and coordinate remedial actions with management.</li>
 <li>Report of any discrepancies to management.</li>
 <li> Cntinuously strive for self development and improvement by identifying training needs and communicating same to line manager for action.</li>
 <li>Provide process improvement, product improvement related and sales campaign suggestions to the UH/HOD</li>
</ul>

Relationship Manager - Business Banking

ROOMERS

<p>B2B MANAGERJOB DESCRIPTION</p><p><b>About the Role</b></p><p>We are looking for an experienced and results-driven <b>B2B Manager</b> to join our team. This position focuses exclusively on developing and managing business-to-business relationships with key clients in the hospitality, interior design, and corporate sectors. The ideal candidate will have a proven track record in B2B sales, excellent communication skills, and the ability to drive growth through strategic client partnerships.</p><p><b>Key Responsibilities</b></p><ul><li><b>Business Development:</b> Identify, target, and onboard new B2B clients within the HoReCa, design, and corporate gifting industries.</li><li><b>Account Management:</b> Manage and grow existing client accounts, ensuring long-term satisfaction and repeat business.</li><li><b>Sales Strategy:</b> Develop and execute sales plans to achieve company targets and expand market presence.</li><li><b>Client Relations:</b> Build strong, professional relationships with key decision-makers, procurement managers, and business owners.</li><li><b>Negotiation &amp; Contracting:</b> Prepare proposals, negotiate pricing and terms, and close deals effectively.</li><li><b>Market Analysis:</b> Stay informed about industry trends, competitor activity, and emerging opportunities to position our products strategically.</li><li><b>Collaboration:</b> Work closely with marketing, logistics, and product teams to ensure smooth project execution and exceptional client experiences.</li></ul><p><b>Qualifications</b></p><ul><li>Minimum <b>3&ndash;5 years of proven experience</b> in B2B sales, preferably in the <b>luxury goods, hospitality, or design sectors.</b></li><li>Strong business acumen with a results-oriented approach.</li><li>Excellent negotiation, presentation, and communication skills.</li><li>Proficiency in English (required); Arabic is an advantage.</li><li>Experience in the <b>Dubai or GCC market</b> preferred.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field.</li></ul><p><b>What We Offer</b></p><ul><li>Opportunity to lead and shape B2B growth in a premium lifestyle brand.</li><li>Professional development and training programs.</li><li>A collaborative and dynamic work culture within a design-driven company.</li><li>Office and showroom located in <b>Dubai&rsquo;s City Walk.</b></li></ul><p>Job Type: Full-time</p><p>Pay: AED12,000.00 - AED25,000.00 per month</p><p>Experience:</p><ul><li>wholesale: 2 years (Required)</li></ul>

B2B Manager

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