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business support manager

JazzCash

<div>Grade: L3 
Location: Islamabad 
Last Date to Apply: 16th March 2026
What is Business Support Manager?
The Business Support Manager plays a crucial role in supporting the sales team and regional head by managing targets, facilitating smooth operations, and providing critical business analysis. This role is responsible for target setting and allocation, internal stakeholder management, and ensuring that all sales-related metrics and promotions are effectively communicated and executed. The Business Support Manager will also handle the verification of promotional activities and financial disbursements, as well as coordinate with distributors to ensure alignment with KPIs and resource management.
What does Business Support Manager do?<ul><li>
Set and allocate monthly sales targets for the team in alignment with organizational goals.</li><li>
Ensure targets are clearly communicated to the sales team and relevant stakeholders.</li><li>
Tag and share target details with the head office, ensuring accurate and timely information flow.</li><li>
Coordinate with the commercial planning team to address any discrepancies or updates needed.</li><li>
Facilitate smooth business operations by managing relationships with internal stakeholders.</li><li>
Act as a liaison between the sales team, regional head and other departments to ensure business continuity.</li><li>
Perform ad-hoc analyses to support the sales team with insights and actionable data.</li><li>
Provide analytical support to address specific business needs and challenges.</li><li>
Maintain and provide daily visibility on sales metrics and performance to the team.</li><li>
Share key highlights and updates on all KPIs with the commercial planning team and respective managers to ensure alignment with daily targets.</li><li>
Design and implement regional promotional strategies and campaigns to drive sales.</li><li>
Collaborate with the sales team to develop effective promotional materials and initiatives.</li><li>
Share daily and weekly key performance highlights, focusing on all relevant KPIs, with the regional head and managers.</li><li>
Ensure that performance metrics are tracked and reported accurately.</li><li>
Manage all the on-ground activities including trade marketing and the region level activations.</li><li>
Budgeting the requirement for the trade across different retail channels.</li><li>
Vendor management for the trade marketing and ensure compliance of all the SOPs.</li><li>
Any additional tasks, projects or special assignments assigned by management.</li></ul>
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. 
Requirements 
What are we looking for and what does it require to be Business Support Manager?<ul><li>
Bachelor's degree in Business Administration, Finance, or a related field. A Master's degree is preferred.</li><li>
Minimum of 5-7 years of experience in a business support or sales operations role, preferably in the financial services or telecom industry.</li><li>
Proven experience with target setting, performance analysis, advance reporting and backend operations in a mid-level management capacity.</li><li>
Strong strategic orientation with the ability to align operational activities with broader business goals.</li><li>
Exceptional analytical and problem-solving skills.</li><li>
Excellent presentation,communication and coordination abilities.</li><li>
Proficiency in using MS Office Suite, particularly Excel and PowerPoint.</li><li>
Ability to manage multiple tasks and work under pressure with a high degree of accuracy while being a team player.</li><li>
Detail-oriented with strong organizational skills.</li><li>
In-depth knowledge of backend sales operations, compliance requirements, and strategic business planning.</li></ul> 

Benefits 
As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.
Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Business Support Manager

Mobilink Bank

<div>
 
 
 Department:
 
 People &amp; Organization
 
 
 
 Reports To:
 
 Executive Manager &ndash; Talent &amp; Culture
 
 
 
 Grade:
 
 OG-1
 
 
 
 No of Position:
 
 01
 
 
 
 Location:
 
 Head Office (Islamabad)
 
 
 
 
 
 
 What is Assistant Manager Talent &amp; Culture - MMBL?
 
 
 
 
 
 
 The Assistant Manager &ndash; Talent &amp; Culture supports the execution of the Bank&rsquo;s succession planning framework, performance analytics, talent data governance, and P&amp;O digitalization initiatives.
 
 
 This role works closely with all People &amp; Organization (P&amp;O) functions to enhance succession visibility, manage flight risk exposure, strengthen performance governance, and enable data-driven workforce decision-making across the organization.
 
 
 
 
 
 
 What Assistant Manager Talent &amp; Culture Does - MMBL?
 
 
 
 
 
 
 
 Succession Planning, Critical Role &amp; Flight Risk Management
 
 
 <ul>
 <li>
 Maintain and update the Bank&rsquo;s critical role inventory in collaboration with business leaders.
 </li>
 <li>
 Support succession planning processes and track bench strength and readiness levels.
 </li>
 <li>
 Identify succession gaps and talent exposure risks across business units.
 </li>
 <li>
 Conduct flight risk analysis using performance, tenure, engagement, and mobility data.
 </li>
 <li>
 Highlight high-risk critical roles and provide insights to support retention strategies.
 </li>
 <li>
 Maintain structured succession dashboards and periodic leadership reporting.
 </li>
 </ul>
 
 
 Talent Data &amp; Dashboard Management
 
 
 <ul>
 <li>
 Develop and maintain interactive Talent Dashboards using Tableau / Power BI.
 </li>
 <li>
 Leverage Data Lake and centralized Data Warehouse (DWH) for workforce analytics.
 </li>
 <li>
 Collaborate with DWH and Data Engineering teams to extract, structure, and validate HR datasets.
 </li>
 <li>
 Track KPIs including succession coverage, attrition trends, flight risk indicators, internal mobility, workforce stability, and performance distribution.
 </li>
 </ul>
 
 
 Performance Management &amp; Deep-Dive Analysis
 
 
 <ul>
 <li>
 Conduct quarterly and annual performance deep-dive analysis across functions and branches.
 </li>
 <li>
 Analyze rating distribution trends, calibration outcomes, and performance integrity.
 </li>
 <li>
 Track correlations between performance ratings, promotions, compensation, and attrition.
 </li>
 <li>
 Identify performance gaps and provide structured insights to HRBPs and leadership.
 </li>
 <li>
 Prepare executive-ready dashboards and reports for management review.
 </li>
 </ul>
 
 
 Employee Engagement &amp; Talent Support
 
 
 <ul>
 <li>
 Support execution of employee engagement surveys, talent programs, and culture initiatives.
 </li>
 <li>
 Contribute to culture-building activities aligned with organizational values.
 </li>
 </ul>
 
 
 P&amp;O Digitalization &amp; Governance
 
 
 <ul>
 <li>
 Support digital enhancement of the Performance Management System (PMS).
 </li>
 <li>
 Assist in automation of workflows and integration within HRMS platforms.
 </li>
 <li>
 Ensure compliance with P&amp;O governance frameworks and internal policies.
 </li>
 <li>
 Maintain confidentiality and secure handling of sensitive employee data.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be Assistant Manager Talent &amp; Culture - MMBL?
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Analytics, Data Science, or a related field.
 </li>
 <li>
 Certification in Tableau, Power BI, or HR Analytics will be an added advantage.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 3&ndash;5 years of relevant experience in Talent Management, HR Analytics, or Performance Management.
 </li>
 <li>
 Hands-on experience with Tableau / Power BI and advanced Excel.
 </li>
 <li>
 Experience working with HRMS / PMS platforms.
 </li>
 <li>
 Strong analytical, reporting, and stakeholder coordination skills.
 </li>
 <li>
 Ability to collaborate effectively across P&amp;O functions and business units.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
</div>

Assistant Manager Talent & Culture

Synergy Solutions

Job description:Objective:Drive sales and business development of generator solutions across corporate, commercial, and industrial segments, while supporting the Sales Manager in meeting revenue goals and expanding market presence.Job Duties/Tasks/Responsibilities<ul><li>Identify and pursue new business opportunities through networking, referrals, corporate visits, and industry events.</li><li>Achieve and exceed assigned sales targets for generator solutions in C&amp;I markets.</li><li>Assist the Sales Manager in developing and executing sales strategies tailored to industrial and commercial clients.</li><li>Support in mentoring and guiding the sales team to improve product knowledge and selling capabilities.</li><li>Build and maintain long-term relationships with clients, contractors, consultants, and stakeholders.</li><li>Prepare proposals, quotations, and sales presentations aligned with customer requirements and project specifications.</li><li>Monitor competitor activity, market trends, and customer insights to support strategic planning.</li><li>Collaborate with the after-sales/service division to ensure seamless customer support and satisfaction.</li><li>Stay updated with generator technologies, load requirements, and compliance standards to effectively communicate technical benefits to clients.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Strong Sales Acumen and Negotiation Skills</li><li>Market Knowledge of Generator/Power Solutions (C&amp;I Focus)</li><li>Proposal Development and Client Presentation Skills</li><li>Problem-Solving &amp; Analytical Skills</li><li>Customer Relationship Management</li><li>Adaptability and Team Collaboration</li></ul>Education<ul><li>Minimum 16 years of Education (Engineering / Business background preferred)</li></ul>Experience<ul><li>At least 2&ndash;3 years of experience in sales+ business development of generator solutions or related power products (C&amp;I focus).</li></ul>Job Type: Full-timeWork Location: Islamabad OfficeJob Type: Full-timePay: Rs80,000.00 - Rs170,000.00 per monthWork Location: In person

Assistant Sales Manager (Diesel Generator Division)

<div>Role: Manager Strategic Partnerships 
Grade Level: L3 
Location: Islamabad 
Last Date to Apply : 25th February 2026
What is Manager Strategic Partnerships?
The Manager Strategic Partnerships will be responsible for identifying, onboarding, and scaling partnerships with armed forces and their affiliated organizations, associated business entities, and ecosystem partners. The role will focus on expanding the JazzCash ecosystem through structured institutional engagement, multi-use-case enablement, and compliant, scalable execution. 
What does Manager Strategic Partnerships do? 
Key Responsibilities
1. Strategic Partner Development &amp; Ecosystem Growth<ul><li>
Identify and engage potential armed forces&ndash;related institutions, affiliated companies, and associated business partners for collaboration with JazzCash.</li><li>
Own the end-to-end partnership lifecycle, including opportunity identification, onboarding, activation, and long-term relationship management.</li><li>
Drive ecosystem growth by integrating partners into relevant JazzCash use cases and platforms.</li><li>
Work closely with internal stakeholders to translate institutional opportunities into executable partnership initiatives.</li></ul>
2. Institutional &amp; Stakeholder Management<ul><li>
Manage complex, protocol-driven stakeholder environments involving multiple decision-makers and governance layers.</li><li>
Navigate institutional approval processes while ensuring alignment across partner and internal stakeholders.</li><li>
Act as the primary relationship owner for strategic institutional partners, ensuring continuity, trust, and structured engagement.</li><li>
Coordinate cross-functionally with legal, compliance, risk, product, operations, and technology teams to enable smooth execution.</li></ul>
3. Use-Case Enablement &amp; Expansion<ul><li>
Enable and scale multiple financial use cases across partner institutions, including collections, disbursements, payroll, QR payments, and in-app transactions.</li><li>
Identify opportunities to deepen integrations and expand adoption across various partner-led customer and merchant segments.</li><li>
Support deployment across multiple locations, projects, and operational environments while maintaining consistency and control.</li></ul>
4. Risk Management, Compliance &amp; Governance<ul><li>
Ensure all partnerships adhere to regulatory requirements, internal policies, and institutional governance standards.</li><li>
Proactively identify and mitigate execution, operational, and partner-related risks.</li><li>
Maintain comprehensive documentation, approvals, and reporting to support audit, compliance, and operational continuity.</li></ul> 
JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. 
Requirements 
What we are we looking for and what does it require to be a Manager Strategic Partnerships? 
Qualifications &amp; Experience<ul><li>
Bachelor&rsquo;s/Master&rsquo;s degree in Business, Finance, Engineering, or a related field.</li><li>
6&ndash;10+ years of experience in strategic partnerships, enterprise business development, or institutional relationship management.</li><li>
Demonstrated experience working with armed forces&ndash;related entities, government institutions, or highly regulated organizations.</li><li>
Strong understanding of digital payments, fintech ecosystems, or large-scale platform integrations.</li><li>
Proven ability to manage long sales cycles and complex institutional stakeholders.</li></ul>
Skills &amp; Competencies<ul><li>
Strong strategic and commercial acumen</li><li>
Excellent stakeholder management and communication skills</li><li>
Ability to operate effectively in structured, protocol-driven environments</li><li>
Strong cross-functional coordination and execution capabilities</li><li>
High attention to detail with a strong focus on compliance and risk mitigation</li></ul> 

Benefits 
Why Join JazzCash?
As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better. 
Recognized as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development. 
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession. 
This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.</div>

Manager Strategic Partnerships

<div>
 
 
 Role:
 
 Manager Strategic Partnerships
 
 
 Grade Level:
 
 L3
 
 
 Location:
 
 Islamabad
 
 
 Last Date to Apply :
 
 25th February 2026
 
 
 
 
 What is Manager Strategic Partnerships?
 
 
 
 The Manager Strategic Partnerships will be responsible for identifying, onboarding, and scaling partnerships with armed forces and their affiliated organizations, associated business entities, and ecosystem partners. The role will focus on expanding the JazzCash ecosystem through structured institutional engagement, multi-use-case enablement, and compliant, scalable execution.
 
 
 &nbsp;
 
 
 
 What does Manager Strategic Partnerships do?
 
 
 
 &nbsp;
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Partner Development &amp; Ecosystem Growth
 
 
 <ul>
 <li>
 Identify and engage potential armed forces-related institutions, affiliated companies, and associated business partners for collaboration with JazzCash.
 </li>
 <li>
 Own the end-to-end partnership lifecycle, including opportunity identification, onboarding, activation, and long-term relationship management.
 </li>
 <li>
 Drive ecosystem growth by integrating partners into relevant JazzCash use cases and platforms.
 </li>
 <li>
 Work closely with internal stakeholders to translate institutional opportunities into executable partnership initiatives.
 </li>
 </ul>
 
 
 2. Institutional &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Manage complex, protocol-driven stakeholder environments involving multiple decision-makers and governance layers.
 </li>
 <li>
 Navigate institutional approval processes while ensuring alignment across partner and internal stakeholders.
 </li>
 <li>
 Act as the primary relationship owner for strategic institutional partners, ensuring continuity, trust, and structured engagement.
 </li>
 <li>
 Coordinate cross-functionally with legal, compliance, risk, product, operations, and technology teams to enable smooth execution.
 </li>
 </ul>
 
 
 3. Use-Case Enablement &amp; Expansion
 
 
 <ul>
 <li>
 Enable and scale multiple financial use cases across partner institutions, including collections, disbursements, payroll, QR payments, and in-app transactions.
 </li>
 <li>
 Identify opportunities to deepen integrations and expand adoption across various partner-led customer and merchant segments.
 </li>
 <li>
 Support deployment across multiple locations, projects, and operational environments while maintaining consistency and control.
 </li>
 </ul>
 
 
 4. Risk Management, Compliance &amp; Governance
 
 
 <ul>
 <li>
 Ensure all partnerships adhere to regulatory requirements, internal policies, and institutional governance standards.
 </li>
 <li>
 Proactively identify and mitigate execution, operational, and partner-related risks.
 </li>
 <li>
 Maintain comprehensive documentation, approvals, and reporting to support audit, compliance, and operational continuity.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 JazzCash is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
 
 
 
 
 
 Requirements
 
 
 
 
 
 What we are we looking for and what does it require to be a Manager Strategic Partnerships?
 
 
 
 &nbsp;
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor's/Master's degree in Business, Finance, Engineering, or a related field.
 </li>
 <li>
 6-10+ years of experience in strategic partnerships, enterprise business development, or institutional relationship management.
 </li>
 <li>
 Demonstrated experience working with armed forces-related entities, government institutions, or highly regulated organizations.
 </li>
 <li>
 Strong understanding of digital payments, fintech ecosystems, or large-scale platform integrations.
 </li>
 <li>
 Proven ability to manage long sales cycles and complex institutional stakeholders.
 
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong strategic and commercial acumen
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Ability to operate effectively in structured, protocol-driven environments
 </li>
 <li>
 Strong cross-functional coordination and execution capabilities
 </li>
 <li>
 High attention to detail with a strong focus on compliance and risk mitigation
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Why Join JazzCash?
 
 
 
 
 As one of the largest digital financial services providers in Pakistan, our objective is to continue to change the lives of our 57 million customers for the better.
 
 
 &nbsp;
 
 
 Recognized&nbsp;as one of the leading employers in the country, JazzCash epitomizes the philosophy that each JazzCash&nbsp;employee is passionately living a better life every day, inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
 
 
 &nbsp;
 
 
 Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer obsession.
 
 
 &nbsp;
 
 
 This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.
 
</div>

Eposmatic (Pvt) Ltd

Job Title: HR Manager Company: EPOSMATIC (PVT) LTD Location: Islamabad (On-site) Working Hours: Monday &ndash; Friday | 10:00 AM &ndash; 6:00 PMJob Description: EPOSMATIC is looking for an experienced and proactive HR Manager to lead and manage our human resources operations. The ideal candidate will be responsible for recruitment, employee management, policy implementation, and building a strong organizational culture as we continue to scale our business.Key Responsibilities:<ul><li>Manage the full recruitment cycle (job postings, interviews, onboarding).</li><li>Develop and implement HR policies, SOPs, and company procedures.</li><li>Handle employee relations, performance management, and conflict resolution.</li><li>Maintain employee records, attendance, and HR documentation.</li><li>Oversee payroll coordination, leaves, and employee benefits.</li><li>Design training and development programs for team growth.</li><li>Ensure company compliance with labor laws and internal policies.</li><li>Support leadership in building a productive and positive work environment.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>2 years of HR management experience (preferably in tech or software companies).</li><li>Strong understanding of recruitment, HR policies, and employee engagement.</li><li>Excellent communication and leadership skills.</li><li>Ability to handle confidential information professionally.</li><li>Experience with HR software or HRMS.</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Career growth opportunities in a fast-growing tech company</li><li>Professional and collaborative work environment</li></ul>How to Apply: Send your CV to hr@eposmatic.com with the subject line &ldquo;HR Manager Application &ndash; EPOSMATIC&rdquo;.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

HR Manager

Wolfiz Solutions Pvt. Ltd

We&rsquo;re looking for Business Analyst (IT) with hands-on experience in software projects to bridge between business stakeholders and engineering teams, ensuring requirements are clear, structured, and aligned with business goals.Requirements<ul><li>Conduct stakeholder meetings, Gather, analyze, and document functional &amp; non-functional requirements.</li><li>Perform gap analysis and impact analysis.</li><li>Create BRD, FSD, PRD, and user stories, Prepare process flows, data flow diagrams, and system interaction diagrams</li><li>Maintain requirement traceability matrix (RTM), Define acceptance criteria and support UAT</li><li>Work closely with Product Manager, Developers, QA, and Designers.</li><li>Assist in backlog grooming and prioritization, Clarify business rules and edge cases for development teams</li><li>Support sprint planning and release planning</li></ul>Required Skills &amp; Qualifications<ul><li>2+ years of experience as a Business Analyst in IT/software projects</li><li>Strong understanding of SDLC and Agile methodologies</li><li>Experience writing user stories and acceptance criteria</li><li>Familiarity with REST APIs, databases, and system integrations, tools like Jira and confluence</li><li>Strong analytical and problem-solving skills</li></ul>Bonus Points<ul><li>Experience in Logistics, Fleet Management, or Driver Management Systems</li><li>Knowledge of GPS tracking systems, telematics, trip management, fuel monitoring, or route optimization</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Analysis: 2 years (Required)</li></ul>Location:<ul><li>Islamabad Gpo (Required)</li></ul>Work Location: In person

Business Analyst (IT)

Explore 432+ Business support manager in Islamabad this March. Find roles across top companies and apply now to boost your career.

432 business support manager jobs In Islamabad

Business Support Manager

Assistant Manager Talent & Culture

Assistant Sales Manager (Diesel Generator Division)

Manager Strategic Partnerships

Manager Strategic Partnerships

HR Manager

Business Analyst (IT)