business development manager

account support manager

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call center specialist

business support specialist

Solenis

<div>
 We are looking for a highly organized and proactive Business Support Specialist to support the Commercial District Manager and regional sales teams. This role will act as a key coordinator between sales and internal functions to ensure smooth execution of commercial activities.
 
 
 The Business Support Specialist will help sales teams operate efficiently by coordinating cross-functional processes, supporting commercial excellence initiatives, and ensuring effective use of Salesforce and sales performance tracking tools.
</div>

Business Support Specialist

Hilti Emirates

<div>
 
 Are you passionate about shaping people strategies and driving business success? At Hilti, we&rsquo;re looking for an experienced and dynamic HR Specialist to join our team and play a key role in fostering an empowering and collaborative work environment.
 
 
 
 We are looking for a UAE National to join our HR community at Hilti Middle East, specifically in an HR Specialist role. We are looking 8for an individual who will act as a strategic collaborator to integrate the Human Resources solutions with the business plans to support the delivery of current and strategic business priorities. You will influence, educate, develop and support managers and team members to drive business performance to achieve the company&rsquo;s growth strategy, and build the bridge between business results and people.
 
 
 
 What You'll Do
 
 
 
 As the HR Specialist, you will deliver business critical advice and strategic support on all aspects of Human Resources and Employee Relations. Through acting as the strategic partner to the management team, you will require complete understanding of the business to assess the people implications of various business strategies and solve business problems through HR based solutions.
 
 
 You will lead all people-related topics including: recruitment, talent management, employee engagement, employer branding, development/coaching and compensation and benefits, as well as developing and implementing HR policies &amp; procedures, and short term and long-term HR key initiatives.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 UAE National with UAE Family Book (to comply with the UAE Emiratization law)
 </li>
 <li>
 A minimum of a Bachelor&rsquo;s Degree in Human Resources, or Business. A Master&rsquo;s Degree is an advantage.
 </li>
 <li>
 Minimum 2 years in Human Resources experience
 </li>
 <li>
 Knowledge and experience in employment law, employee relations and employee engagement is an advantage
 </li>
 <li>
 A high level of written and verbal communication skills, in English and Arabic
 </li>
 <li>
 An enthusiastic attitude, with a result-oriented and pro-active mindset
 </li>
 <li>
 Outstanding interpersonal relationship building and employee coaching skills.
 </li>
 <li>
 Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS) &ndash; e.g. Workday
 </li>
 <li>
 Understanding Core HR processes
 </li>
 <li>
 Good organizational skills with ability to manage multiple priorities and tasks
 </li>
 <li>
 High level of confidentiality
 </li>
 <li>
 Willingness to learn and take ownership and grow into a business partnering role
 </li>
 <li>
 Comfortable working in a hands-on operational environment
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for You
 
 
 
 At Hilti, you&rsquo;ll be part of something truly special &ndash; a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded.
 
 
 <ul>
 <li>
 Competitive salary and industry-leading bonus structure.
 </li>
 <li>
 Opportunities to grow, change careers, advance professionally, or work in any of our 120+ global locations
 </li>
 <li>
 A strong emphasis on work-life balance and well-being, ensuring you have the space to thrive both personally and professionally.
 </li>
 <li>
 Fast-track career growth &ndash; promotion opportunities based on performance.
 </li>
 <li>
 A global brand with a local heart
 
 
 </li>
 </ul>
 
 Why Hilti
 
 
 
 Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we&rsquo;re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you&rsquo;ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you&rsquo;ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.
 
 
 
 Commitment to Inclusion
 
 
 
 At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together.
</div>

HR Specialist (UAE National)

iSTYLE UAE

<div>
 
 Job Title
 
 
 
 Specialist - Training
 
 
 
 Job Scope
 
 
 
 The Specialist - Training is accountable for designing, delivering, and managing training programs to ensure concerned stakeholders are equipped with the knowledge and skills needed to perform their roles effectively. S/He will collaborate with various stakeholders to develop engaging training programs, assess effectiveness, and ensure a culture of continuous learning.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain an annual training plan, providing regular updates and blueprints to concerned managers.
 </li>
 <li>
 Create and assign weekly training plans for teams, ensuring that deadlines are met.
 </li>
 <li>
 Monitor learning platform activity, tracking employees progress and addressing participation or engagement gaps.
 </li>
 <li>
 Adapt and extract content from internal and external sources to ensure alignment with industry trends and company-wide changes.
 </li>
 <li>
 Collaborate with concerned LoBs management to tailor trainings and ensure alignment with business objectives.
 </li>
 <li>
 Deliver in-person or virtual training sessions for various business needs, including product knowledge, sales skills, and operations procedures.
 </li>
 <li>
 Develop training videos, guides, and other resources to support new products, procedures, or business initiatives in coordination with the L&amp;D when needed.
 </li>
 <li>
 Develop and deliver onboarding training programs for new joiners, ensuring that they are equipped with the knowledge and skills needed for their roles.
 </li>
 <li>
 Regularly update the training materials for new product and procedure instructions, and maintain accurate and up-to-date training guides and reference materials and other resources to support employee learning.
 </li>
 <li>
 Track and report training participation, progress, and completion rates to ensure alignment with learning plans.
 </li>
 <li>
 Report any issues, discrepancies or concerns related to the training programs to the direct Manager.
 </li>
 <li>
 Collect feedback from staff through surveys after training sessions to assess and continually improve training quality and effectiveness.
 </li>
 <li>
 Conduct assessments, and follow-up activities to measure effectiveness of training programs.
 </li>
 <li>
 Ensure all training certifications, where applicable, are maintained through the appropriate recertification processes.
 </li>
 <li>
 Promote a culture of continuous learning by encouraging the employees to engage with available training resources and development opportunities.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Business Administration or any other related field
 
 
 
 Experience
 
 
 
 1 to 3 years of experience in training
 
 
</div>

Specialist - Training

Manpower Middle East

<div>
 
 We are looking for a proactive and detail-oriented
 
 Human Resources Specialist
 
 to support and enhance HR operations across the organization. The ideal candidate will play a key role in managing core HR functions, ensuring compliance, and contributing to a positive employee experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end recruitment processes, including sourcing, screening, and interview coordination.
 </li>
 <li>
 Support onboarding and offboarding processes, ensuring a seamless employee lifecycle experience.
 </li>
 <li>
 Maintain accurate employee records, HR databases, and documentation.
 </li>
 <li>
 Assist in employee relations by addressing queries and supporting issue resolution.
 </li>
 <li>
 Coordinate performance management processes, including appraisals and feedback cycles.
 </li>
 <li>
 Ensure compliance with labor laws, company policies, and HR best practices.
 </li>
 <li>
 Support payroll inputs, leave management, and benefits administration.
 </li>
 <li>
 Contribute to employee engagement initiatives, training programs, and HR projects.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Proven experience in an HR Specialist or HR Generalist role.
 </li>
 <li>
 Strong understanding of HR processes, policies, and labor regulations.
 </li>
 <li>
 Excellent communication, interpersonal, and organizational skills.
 </li>
 <li>
 Ability to handle confidential information with discretion and professionalism.
 </li>
 <li>
 Proficiency in MS Office and HRIS systems.
 </li>
 <li>
 Strong multitasking and problem-solving abilities in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 This role is ideal for HR professionals who are passionate about people, processes, and driving a positive and efficient workplace culture.
 
</div>

Human Resources Specialist

Lucy Group Ltd

<div>
 
 Job Purpose
 
 
 
 The Senior IT End-User Support Specialist plays a critical role in ensuring the delivery of high-quality, on-site IT support across regional Lucy Group functions. This role leads local IT support operations, managing other on-site specialists and acting as the primary escalation point for technical issues. By driving continuous improvement, user satisfaction, and operational excellence, the role contributes directly to Lucy Group&rsquo;s digital enablement strategy. It ensures that end users can fully leverage available technologies, enhancing productivity and business value.
 
 
 
 Job Context
 
 
 
 Operating within the Group Information Services function, the Senior IT End-User Support Specialist leads local support efforts and collaborates globally with peers across multiple countries. The role manages all local support staff, coordinates with cross-functional teams, and supports strategic initiatives including digital transformation and cyber resilience. It is embedded within a matrixed environment and interfaces with business leaders, technical teams, and external vendors.
 
 
 
 Job Dimensions
 
 
 
 <ul>
 <li>
 Line management of local IT End-User Support Specialist (s)
 </li>
 <li>
 Supports users across multiple business units and functions
 </li>
 <li>
 Responsible for local IT asset lifecycle and compliance
 </li>
 <li>
 Manages vendor relationships and hardware/software procurement
 </li>
 <li>
 Oversees Teams meeting rooms, visitor systems, and desk moves
 </li>
 <li>
 Supports ServiceNow, Intune, SCCM, Microsoft 365, and D365 environments
 </li>
 <li>
 Acts as escalation point for cyber incidents and infrastructure issues
 
 
 </li>
 </ul>
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Lead local IT support operations, ensuring timely and effective resolution of incidents and service requests
 </li>
 <li>
 Manage and develop junior IT support staff, fostering a culture of excellence and continuous improvement
 </li>
 <li>
 Oversee deployment, configuration, and lifecycle management of end-user hardware and software
 </li>
 <li>
 Act as escalation point for technical issues, coordinating with global teams and vendors
 </li>
 <li>
 Ensure compliance with IT asset management policies, conducting audits and maintaining accurate records
 </li>
 <li>
 Support onboarding and offboarding processes, ensuring readiness and policy adherence
 </li>
 <li>
 Collaborate with business users to identify opportunities for automation and digital enablement
 </li>
 <li>
 Maintain and improve local Teams meeting rooms and visitor systems
 </li>
 <li>
 Respond to cyber security incidents, coordinating with central teams for resolution
 </li>
 <li>
 Create and maintain technical documentation and user-facing knowledge articles
 </li>
 <li>
 Manage procurement activities in alignment with global standards
 </li>
 <li>
 Support application packaging and deployment using Intune and SCCM
 </li>
 <li>
 Build strong working relationships with local business stakeholders, ensuring their IT needs, issues, and priorities are understood and proactively managed.
 </li>
 <li>
 Actively engage in and support regional IT initiatives, providing local insights, coordinating activities on-site, and ensuring successful project delivery.
 </li>
 <li>
 Maintain an accurate and up‑to‑date IT knowledge base by creating, reviewing, and improving technical articles, user guides, and troubleshooting documentation to support global consistency and service quality.
 
 
 </li>
 </ul>
 
 Behavioral Competencies
 
 
 
 Skills, Experience and Qualifications
 
 
 <ul>
 <li>
 Manages Execution Ensures consistent delivery of support services
 </li>
 <li>
 Develops Talent Coaches and mentors junior support staff
 </li>
 <li>
 Drives Results Focuses on user satisfaction and operational efficiency
 </li>
 <li>
 Collaborates Builds strong relationships across IS and business units
 </li>
 <li>
 Ensures Accountability Maintains compliance and performance standards
 </li>
 <li>
 Tech Savvy Applies technical expertise to solve complex problems
 
 
 </li>
 </ul>
 
 Minimum Skills, Qualifications And Experience
 
 
 
 <ul>
 <li>
 Effective team supervision capabilities
 </li>
 <li>
 Advanced troubleshooting and technical support skills in an IT End-User Service or Desktop Services role (3yrs +)
 </li>
 <li>
 ITIL4 Certification, or 3+ years&rsquo; equivalent experience in IT Service Management
 </li>
 <li>
 Strong knowledge of Microsoft 365, Windows OS, and endpoint support
 </li>
 <li>
 Knowledge of IT asset management and procurement processes
 </li>
 <li>
 Excellent communication and stakeholder engagement
 </li>
 <li>
 Ability to manage vendors and coordinate inspections
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills
 </li>
 <li>
 Strong communication and customer service orientation
 </li>
 <li>
 Ability to work independently and collaboratively in a global team
 </li>
 <li>
 Awareness of Cyber Security and Information Security principles
 </li>
 <li>
 Operational experience of ServiceNow or similar ITSM system with an understanding of Incident Management; Change Management; Request Fulfilment practices.
 </li>
 <li>
 Excellent communication skills, both written and verbal, with a friendly, professional and approachable manner.
 </li>
 <li>
 Pro-active and reactive, self-motivated individual, flexible, well-organised, with the ability to manage and prioritise multiple tasks effectively in a dynamic environment.
 </li>
 <li>
 Collaborative team player with a positive attitude.
 </li>
 <li>
 Strong documentation and knowledge management skills
 </li>
 <li>
 Demonstrated commitment to delivering a high-quality end-user experience.
 </li>
 <li>
 Analytical mindset with a problem-solving approach and a drive for innovation and improvement.
 
 
 </li>
 </ul>
 
 Desirable Skills, Qualifications, And Experience
 
 
 
 <ul>
 <li>
 Degree in an IT related subject
 </li>
 <li>
 BYOD/MDM Deployment and Support
 </li>
 <li>
 Understanding of IT tools and platforms including Active Directory, Azure AD, Exchange, ServiceNow (or similar ITSM tools), Microsoft Entra, SCCM, Intune &amp; Defender.
 </li>
 <li>
 An understanding of Infrastructure technologies (e.g., Networking/SDWAN, SAN, VMWare, DNS), including administration and operation.
 </li>
 <li>
 Project management certification or experience of delivering projects
 </li>
 <li>
 Strong understanding cloud technology and their application in enterprise environment.
 </li>
 </ul>
</div>

Senior IT End User Specialist

AJ FOX COMPLIANCE

<div>
 
 We are working with a prestigious international law firm to hire a Compliance Officer in Dubai. In this role, you will be a vital member of a global business acceptance team, providing on-the-ground support for the firm's expanding Middle East operations.
 
 
 
 
 
 The firm is looking for a proactive professional with proven experience in business acceptance, ideally within a legal environment, who possesses a solid understanding of anti-money laundering and conflict of interest regulations across multiple jurisdictions.
 
 
 
 
 
 The responsibilities will include:
 
 <ul>
 <li>
 Managing incoming requests for new client and matter openings to ensure a seamless onboarding process.
 </li>
 <li>
 Analysing conflict search results using specialist software to identify and facilitate the resolution of regulatory or commercial issues.
 </li>
 <li>
 Researching new clients for due diligence purposes and advising legal teams on the specific documentation required for compliance.
 </li>
 <li>
 Implementing and maintaining robust information barriers to protect sensitive client data.
 </li>
 <li>
 Conducting rigorous sanctions screening in accordance with global and local requirements.
 </li>
 <li>
 Collaborating with internal IT and accounts functions to ensure system accuracy and efficient workflows.
 </li>
 <li>
 Assisting with the testing and rollout of software upgrades for the business acceptance function.
 </li>
 <li>
 Providing dedicated support to the firm&rsquo;s Saudi office in alignment with local working patterns.
 </li>
 </ul>
 
 
 
 
 They are looking for candidates with strong research skills and the commercial gravitas to lead discussions with partners and senior stakeholders. You should be a team-first professional with a pragmatic approach to problem-solving and the ability to work effectively under pressure to meet tight deadlines.
 
 
 
 
 
 This is an exciting opportunity to join an ambitious firm during a period of significant regional growth, offering a competitive reward package and a supportive culture focused on your long-term career development.
 
 
 
 
 
 If you are a committed compliance specialist ready to take ownership of your career within a truly global team, we would love to hear from you. Please apply today to start your journey with us.
 
 
 
 
 
 Ref: 1476
 
</div>

Compliance Officer

UDrive

<div>Job Description: Content &amp; Visual Communications Specialist
Position Overview
The Content &amp; Visual Communications Specialist plays a key role in shaping the brand&rsquo;s digital presence by creating compelling visual and written content across all platforms. This position is responsible for managing the complete content lifecycle &mdash; from conceptualisation and planning to production, editing, publishing, and performance analysis. The role requires a strong balance of creative vision, technical capability, and strategic thinking to ensure that all content effectively supports the organisation&rsquo;s marketing goals and enhances audience engagement.
This specialist will work closely with the marketing team to maintain consistent brand identity, support campaign objectives, and produce content that drives growth and retention across social media and digital channels.
Detailed Responsibilities
Content Production<ul><li>
Shoot and edit professional-quality videos and photographs using cameras, mobile devices, and other equipment.</li><li>
Produce a variety of content formats including reels, shorts, interviews, product showcases, event coverage, and behind-the-scenes material.</li><li>
Prepare scripts, storyboards, and shot lists to support structured content creation.</li><li>
Ensure all content adheres to brand guidelines, tone, and visual standards.</li></ul>
Content Planning &amp; Calendar Management<ul><li>
Develop and maintain a monthly content calendar aligned with marketing campaigns and business objectives.</li><li>
Coordinate production timelines, posting schedules, and asset delivery to ensure timely execution.</li><li>
Identify opportunities for trending, seasonal, or topical content to maximise engagement.</li></ul>
Content Optimization &amp; Analysis<ul><li>
Monitor performance metrics such as reach, retention, watch time, click-through, and engagement.</li><li>
Analyse audience behaviour and platform insights to identify what content performs best.</li><li>
Use data-driven recommendations to refine content strategies and improve overall effectiveness.</li></ul>
Copywriting &amp; Creative Development<ul><li>
Write captions, descriptions, scripts, and other supporting copy tailored to each platform.</li><li>
Ensure all written communication is clear, engaging, and aligned with the brand voice.</li><li>
Collaborate with designers and marketers to develop creative ideas for campaigns and visual storytelling.</li></ul>
Shoot Planning &amp; Coordination<ul><li>
Plan and organise photoshoots and video shoots, including location scouting, equipment setup, and logistics.</li><li>
Coordinate with internal teams, models, or external vendors when needed.</li><li>
Ensure smooth execution of shoot days with attention to detail and time management.</li></ul>
Social Media Strategy &amp; Support<ul><li>
Contribute to organic growth strategies by recommending new formats, trends, and content ideas.</li><li>
Support community engagement by preparing visual assets for stories, posts, and replies.</li><li>
Assist with campaign execution, events, and other marketing activities as required.</li></ul>
Cross-Functional Collaboration<ul><li>
Work with the marketing and operations teams to ensure content supports broader business objectives.</li><li>
Provide visual support for website updates, presentations, brochures, and internal communication materials.</li><li>
Maintain an organised library of assets for quick access and future use.</li></ul>
Skills &amp; Competencies<ul><li>
Strong expertise in composition, lighting, colour balance, and overall visual storytelling.</li><li>
Working knowledge of camera settings and the technical aspects of shooting.</li><li>
Proficiency in editing high-quality videos with sound design, transitions, and retention-focused pacing.</li><li>
Solid understanding of design principles and the ability to apply them in digital content.</li><li>
Analytical mindset with the ability to interpret social media insights and performance data.</li><li>
Ability to manage multiple tasks, projects, and deadlines simultaneously with strong attention to detail.</li><li>
Creative thinker capable of presenting new ideas and adapting to evolving trends.</li></ul>
Tools &amp; Platforms<ul><li>
Adobe Premiere Pro, Final Cut Pro, or similar professional video editing tools.</li><li>
Canva for quick design creation and templated content.</li><li>
Adobe Photoshop and Lightroom for photo editing.</li><li>
Adobe After Effects for motion graphics and advanced visual effects (preferred).</li><li>
Knowledge of AI-driven image/video tools (added advantage).</li></ul></div>

Content & Visual Communications Specialist

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