business development manager Jobs in Dubai

business development manager

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byredo retail manager

Hermès

<div>
 
 JOB TITLE:
 
 
 LEARNING &amp; DEVELOPMENT MANAGER
 
 
 
 
 REPORTS TO:
 
 HR DIRECTOR
 
 
 
 LOCATION:
 
 DUBAI HEAD OFFICE
 
 
 
 ORGANISATION UNIT:
 
 HUMAN RESOURCES
 
 
 
 SCOPE OF JOB:
 
 
 
 Assume responsibility for setting the Learning &amp; Development direction HME to reach the 5 days of learning for all employees each year through the creation and delivery of meaningful learning programmes.
 
 
 The L&amp;D manager will lead the Retail Training Manager to focus on development within the retail community and proactively focus on head office and management development to reinforce this community with aligned training. Collaborate with the HRBP community to identify and support with the development of key talent.
 
 
 
 DIRECT REPORTS:
 
 2 (Retail training Manager, L&amp;D Executive)
 
 
 
 Responsibilities
 
 
 
 
 VISION / STRATEGIC THINKING
 
 
 
 <ul>
 <li>
 Define and implement the regional L&amp;D strategy aligned with HR Director, the regional B+2 business goals and the Herm&egrave;s group learning vision.
 </li>
 <li>
 Collaborate with the retail training manager to agree the annual retail learning plan in line with the vision and focuses of HME.
 </li>
 <li>
 Drive innovation in learning through digital tools including My Click H, My Campus and regionally The Hub, experiential learning and blended learning approaches.
 </li>
 <li>
 Monitor trends in the industry and region to highlight best practices to develop the learning offer.
 </li>
 <li>
 Collaborate with Europe/Global and regional HR teams to align talent initiatives with the Herm&egrave;s Group processes and regional talent objectives.
 
 
 </li>
 </ul>
 
 HEAD OFFICE &amp; MANAGEMENT DEVELOPMENT
 
 
 
 <ul>
 <li>
 Take ownership of all head office employee learning and development including needs analysis, delivery or sourcing of suitable training and roll out and follow up to ensure its positive impact.
 </li>
 <li>
 Act as a key partner to the HRBPs, HR Director and management team to identify and develop key talent.
 </li>
 <li>
 Design and deliver key talent development programmes including:
 
 
 </li>
 </ul>
 Management Development Programmes
 
 
 UAE National specific development paths
 
 
 High potential and leadership development initiatives across the region.
 
 
 <ul>
 <li>
 Collaborate with HRBPs on business needs and the development of identified successors to create tailored learning plans to build strength across the HME team.
 </li>
 <li>
 Oversee the Retail Training Manager to ensure consistent, high-quality learning delivery across the store in the Middle East.
 
 
 </li>
 </ul>
 
 MEASURE LEARNING IMPACT
 
 
 
 <ul>
 <li>
 Evaluate training effectiveness and continuously improve learning content and delivery methods.
 </li>
 <li>
 Ensure all administration related to Retail Learning practices is accurately maintained for annual HR reporting.
 </li>
 <li>
 Manage L&amp;D performance against key metrics to track the department&rsquo;s commercial impact.
 </li>
 <li>
 Proactively manage the L&amp;D department budget.
 
 
 </li>
 </ul>
 
 TEAM DEVELOPMENT
 
 
 
 <ul>
 <li>
 Lead and develop the L&amp;D team to ensure all members are able to perform and deliver at their best.
 
 
 </li>
 </ul>
 
 MEASURES OF SUCCESS
 
 
 
 <ul>
 <li>
 Develop and launch key Learning &amp; Development programmes for HME that align with the regional HR and Commercial strategy.
 </li>
 <li>
 Able to act as the key referent for all L&amp;D support and partner with varied stakeholders.
 </li>
 <li>
 Ability to work independently and collaboratively in a dynamic environment.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Highly organised with a strong retail (or similar industry) understanding.
 </li>
 <li>
 Ability to roll out and communicate key initiatives and drive clear, commercial conclusions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 7 years of experience in HR management, with a focus on talent Development, Training or Learning &amp; Development preferably within retail or a similar client orientated industry.
 </li>
 <li>
 Proven experience of building and managing talent programmes.
 </li>
 <li>
 Strong understanding of learning frameworks and employee development.
 </li>
 <li>
 Excellent communication and facilitation skills.
 </li>
 <li>
 Excellent strategic thinking, communication, and interpersonal skills.
 </li>
 <li>
 Proficiency in HR software and Microsoft Office Suite.
 
 
 </li>
 </ul>
 
 This job description is intended to outline the primary duties, responsibilities, and qualifications for the role. It is not an exhaustive list of all tasks or responsibilities. As business needs evolve, job duties may change and employees may be required to take on additional responsibilities or participate in new projects consistent with the nature and level of the position. Flexibility, adaptability, and willingness to support the broader objectives of the organization are expected as part of this role.
 
 
 
 A creator, artisan and seller of high-quality objects since 1837, Herm&egrave;s is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Herm&egrave;s cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal m&eacute;tiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
</div>

Learning & Development Manager

Perfume Unlimited LLC

Job SummaryWe are seeking an experienced and results-driven Retail Manager to oversee retail operations, drive sales performance, and ensure exceptional customer service across assigned stores. The ideal candidate will be responsible for leading store teams, achieving business targets, maintaining operational excellence, and ensuring compliance with company policies and brand standards.Key Responsibilities<ul><li>Oversee the daily operations of assigned retail stores to ensure smooth and efficient business performance.</li><li>Drive sales growth by achieving monthly, quarterly, and annual sales targets.</li><li>Monitor store performance through sales analysis, KPIs, and productivity reports.</li><li>Lead, coach, motivate, and develop Store Managers and retail staff to maximize performance.</li><li>Ensure high standards of customer service and promptly resolve customer complaints.</li><li>Conduct regular store visits to ensure compliance with company policies, SOPs, and brand standards.</li><li>Ensure visual merchandising standards are consistently maintained across all stores.</li><li>Monitor inventory levels, stock movements, and coordinate with the warehouse to maintain optimum stock availability.</li><li>Review sales, inventory, and operational reports and provide recommendations for business improvement.</li><li>Manage store staffing requirements, employee attendance, scheduling, and performance evaluations.</li><li>Coordinate promotional campaigns, product launches, and seasonal activities with the marketing team.</li><li>Control operational expenses and ensure cost-effective store management.</li><li>Ensure compliance with cash handling procedures, security policies, and health &amp; safety regulations.</li><li>Collaborate with the HR Department on recruitment, onboarding, training, disciplinary matters, and employee engagement.</li><li>Maintain regular communication with Head Office by providing operational updates, reports, and business insights.</li><li>Identify opportunities to improve customer experience, operational efficiency, and overall profitability.</li></ul>Requirements<ul><li>Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.</li><li>Minimum 5&ndash;8 years of experience in retail operations, with at least 3 years in a Retail Manager or similar leadership role.</li><li>Strong leadership, people management, and coaching skills.</li><li>Proven track record of achieving sales targets and driving business growth.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Strong knowledge of retail operations, inventory management, and visual merchandising.</li><li>Proficiency in Microsoft Office and retail POS/ERP systems.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure and manage multiple store operations.</li><li>Valid UAE driving license is an advantage.</li><li>Immediate joiners are highly preferred.</li></ul>Key Competencies<ul><li>Leadership &amp; Team Management</li><li>Retail Operations</li><li>Sales &amp; Business Development</li><li>Customer Service Excellence</li><li>Inventory &amp; Stock Management</li><li>Performance Management</li><li>Business Analysis &amp; Reporting</li><li>Communication &amp; Interpersonal Skills</li><li>Problem Solving &amp; Decision Making</li><li>Time Management</li></ul>Pay: Up to AED15,000.00 per monthWork Location: In person

Retail Manager (Perfume and Cosmetics Experience Only)

Genius HRTech Limited

<div>
 
 Job Summary
 
 
 
 
 
 Our client, a leading luxury retail group, is looking for an Assistant Manager &ndash; Training to support the development and delivery of impactful learning initiatives across its retail operations. This role is ideal for a training professional with a passion for developing talent, enhancing customer experience, and driving operational excellence through effective learning programs.
 
 
 
 
 
 Key Responsibilities
 
 
 Design and deliver onboarding, induction, and retail training programs.
 
 
 Facilitate product knowledge, sales, customer service, and operational training.
 
 
 Identify training needs and develop learning solutions to address performance gaps.
 
 
 Coordinate training calendars and collaborate with store and business leaders.
 
 
 Evaluate training effectiveness and implement continuous improvement initiatives.
 
 
 Support leadership development and succession planning programs.
 
 
 Maintain training records, reports, and learning compliance.
 
 
 Requirements
 
 
 Bachelor's degree in Human Resources, Business Administration, Learning &amp; Development, or a related field.
 
 
 3&ndash;6 years of experience in Learning &amp; Development, Retail Training, or Talent Development.
 
 
 Experience within luxury retail, fashion, lifestyle, hospitality, or consumer goods is highly preferred.
 
 
 Strong facilitation, presentation, and stakeholder management skills.
 
 
 Excellent communication skills in English; Arabic is an advantage.
 
 
 Proficiency in Microsoft Office; experience with Learning Management Systems (LMS) is a plus.
 
</div>

Assistant Manager Training - Retail

Dejavu General Trading LLC

Position: Sales Manager &ndash; Telecom Modern Trade,Company: Spicetel Location: UAE &ndash; Field Based Salary: AED 7,000&ndash;9,000 per month, based on relevant experience, plus performance-based sales incentives. UAE Driving Licence: MandatoryRole Summary:Spicetel is seeking an experienced and performance-driven Sales Manager to lead its Telecom Modern Trade operations across the UAE. The role involves managing a geographically dispersed field sales team, driving outlet productivity, developing frontline leadership, maintaining retail-partner relationships, and ensuring ethical and compliant sales practices.Key Responsibilities:<ul><li>Deliver monthly sales, revenue, productivity, and quality targets.</li><li>Lead, coach, and monitor Team Managers and Sales Executives.</li><li>Conduct regular market and outlet visits across the UAE.</li><li>Develop outlet-level performance and recovery plans.</li><li>Manage staffing, deployment, attendance, retention, and succession requirements.</li><li>Maintain strong relationships with telecom-principal and retail-partner representatives.</li><li>Monitor customer complaints, clawbacks, mis-selling, and compliance risks.</li><li>Prepare performance dashboards and present action plans to senior management.</li><li>Coordinate with Operations, HR, Finance, and other support functions.</li><li>Build a performance-oriented, ethical, and sustainable sales culture.</li></ul>Candidate Requirements:<ul><li>Minimum 02 years of managerial experience in GCC Modern Trade, preferably within UAE telecom sales.</li><li>Proven experience managing a large, multi-location field sales team.</li><li>Demonstrated success in achieving sales targets and improving staff productivity.</li><li>Strong knowledge of retail sales operations, performance management, customer experience, and compliance controls.</li><li>Strong analytical, coaching, communication, and stakeholder-management skills.</li><li>Proficiency in Excel and PowerPoint.</li><li>Valid UAE driving licence and willingness to travel extensively across the UAE.</li></ul>Send the resume : careers@gotalk.aePay: AED7,000.00 - AED9,000.00 per monthWork Location: In person

Sales Manager – Telecom Modern Trade

Bulgari

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The CRM &amp; Client Development Associate Manager is in charge of the end-to-end client journey within the market. In alignment with the Omnichannel manager the role will participate in shaping how clients build, experience and celebrate their relationship with the Maison throughout their lifetime.
Beyond driving CRM and Clienteling excellence, this position acts as the market's cultural ambassador, translating local client behaviors, rituals, aspirations and emotional expectations into strategic recommendations that influence the entire client ecosystem&mdash;from retail experience and architecture to merchandising, communications, events and training.
Working cross-functionally across Retail, Marketing, Merchandising, Training, Client Relations and HQ teams, this role orchestrates a seamless omnichannel experience that strengthens client loyalty, advocacy and lifetime value.
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3>Key Responsibilities
Client Engagement Strategy &amp; Vision: Define with the Omnichannel Manager and execute the market's client engagement strategy, translating global vision into locally relevant, high-impact experiences across the entire client journey (acquisition, development, loyalty, advocacy). Own critical client KPIs including NPS, Client Lifetime Value, Loyalty, Engagement rates, Omnichannel interaction, and CRM performance.
Cultural Insights &amp; Advocacy: Act as the voice of the local client, deeply understanding market luxury culture, client expectations, and emerging trends. Provide strategic guidance to cross-functional teams (Retail, Marketing, VM, Training, etc.) to ensure all client-facing decisions reflect local cultural nuances.
CRM &amp; Clienteling Oversight: Drive the market's CRM and clienteling strategy. Oversee the clienteling calendar, campaign execution, and activation plans. Monitor performance, identify improvements, and disseminate best practices to optimize boutique teams' use of CRM tools and insights for business growth and client loyalty. Serve as the primary coordination point for all CRM and client engagement initiatives between local teams and Headquarters.
Client-Centric Ecosystem Development: Champion client-centricity across the organization. Partner with Retail, Marketing, Merchandising, Training, and other functions to embed client insights into strategic decisions, aligning teams around the shared ambition of creating exceptional experiences and long-term client value.
</div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Senior professional with 7-10 years in luxury client engagement, CRM, and clienteling strategy development.
</li><li>Drives strategic client journey optimization, translating global brand vision into impactful local market experiences to enhance loyalty and business performance.
</li><li>Expert in leading CRM programs, optimizing omnichannel client experiences, and fostering a robust client-centric culture.
</li><li>Proven ability to leverage data analytics for performance improvement and influence cross-functional teams to achieve strategic client engagement objectives.
</li></ul></div><div><h3 class="jobSectionHeader">Additional information
</h3><ul><li>Client Relationship Management (CRM) Strategy &amp; Execution
</li><li>Clienteling Expertise
</li><li>Omnichannel Strategy &amp; Implementation
</li><li>Market &amp; Cultural Intelligence (Luxury Sector)
</li><li>Data Analysis &amp; Performance Monitoring (KPIs: NPS, CLTV, Loyalty)
</li><li>Strategic Planning &amp; Vision Setting
</li><li>Cross-functional Leadership &amp; Influence
</li><li>Stakeholder Management
</li><li>Program &amp; Campaign Management
</li><li>Communication &amp; Presentation Skills
</li><li>Business Acumen
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">BVLGARI
 
MAISON
 
</h2><div>Bvlgari was founded in the heart of Rome in 1884. Over the decades, the Brand has established a worldwide reputation as magnificent Roman High Jeweler and icon of Italian art of living.
 
Through a pioneering vision, the company&rsquo;s international success has evolved into a global and diversified luxury purveyor of products and services, ranging from fine jewels and high-end watches to accessories and perfumes, and featuring an extended network of boutiques and hotels.
 
Demonstrated through its numerous philanthropic partnerships, Bvlgari deeply believes in innovating the present for a sustainable future through its commitment to Social &amp; Environmental Responsibility and giving back &ndash; to nature and to the community. In 2024 the Maison announced the creation of Fondazione Bvlgari , reinforcing its devotion to building a meaningful tomorrow through care, generosity and long-term dedication.</div></div></div></div></div></div></div>

CRM & Client Development Associate Manager

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
What you'll be doing
The eCommerce Manager is responsible for driving the eCommerce strategy, managing the online P&amp;L, and optimizing profitable growth. This role involves leveraging data insights, performance marketing, operations and online merchandising strategies to deliver a world-class customer experience while collaborating with internal teams, suppliers, and third-party agencies.
Key Responsibilities:<div>
1. Strategy &amp; Planning</div><div><ul><li>
eCommerce Strategy: Lead the annual strategy and budget in collaboration with the eCommerce General Manager and Brand General Manager.</li></ul></div><div><ul><li>
Trading Strategy: Manage product, pricing, and promotional strategies to drive site performance and build synergies across all channels (Retail, eCommerce, e-Retail, ..)</li></ul></div><div><ul><li>
P&amp;L Management: Own the online brand P&amp;L and leverage its insights to optimize cost drivers and improve profitability.</li></ul></div><div><ul><li>
Relationship Management: Cultivate internal and external relationships, including third-party agencies and e-Retail teams to drive eCommerce growth</li></ul></div><div>
2. Online Merchandising</div><div><ul><li>
Merchandising Strategy: Develop and execute a compelling product assortment and presentation strategy based on customer preferences, inventory , performances and trends.</li></ul></div><div><ul><li>
Site Optimization: Oversee product categorization, tagging, and search functionality for improved user experience and conversions.</li></ul></div><div><ul><li>
Promotions &amp; Content: Plan and execute promotions, campaigns, and update product content to reflect accurate pricing, images, and descriptions.</li></ul></div><div>
3. Performance Marketing &amp; Web Analytics</div><div><ul><li>
Marketing Campaigns: Develop and execute performance marketing strategies across digital channels (PPC, Display, Social, Affiliate) to drive traffic and conversions.</li></ul></div><div><ul><li>
Optimization: Continuously optimize marketing spend, creative, and targeting based on performance data.</li></ul></div><div><ul><li>
Analytics &amp; Reporting: Use web data to identify areas for improvement, understand customer behavior onsite, optimize marketing performance and manage KPIs via eCommerce dashboards.</li></ul></div><div>
4. Product Management<ul><li>
Product Strategy: Develop product strategies that align with customer needs and brand objectives.</li></ul></div><div><ul><li>
Cross-Functional Collaboration: Work closely with internal teams to ensure products deliver an exceptional customer experience.</li></ul></div><div><div>
5. Cross-Functional Leadership &amp; Development</div><div><ul><li>
Omnichannel Initiatives: Lead innovation in omnichannel experiences and work with central teams product team and Retail teams</li></ul></div><div><ul><li>
Prioritization &amp; Roadmap: Manage the product roadmap and ensure alignment with business goals.</li></ul></div></div>
What you&rsquo;ll need to succeed
<ul><li>Proven experience in eCommerce management with expertise in performance marketing, merchandising, and P&amp;L management</li><li>
Strong background in digital marketing channels (PPC, Display, Social Media, Affiliate Marketing) and tools (Google Analytics, Google Ads, Facebook Ads, Dynamic Yield, SFCC).</li><li>
Data-driven decision-maker with experience in web analytics and managing eCommerce performance dashboards.</li><li>
Expertise in product management and cross-functional team collaboration to deliver exceptional customer experiences.</li><li>
Strong communication, negotiation, and leadership skills.</li></ul>
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
Using GenAI in Your Application Process
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Ecommerce Manager - Jacquemus & Farm Rio

Glassology Tech Electronics Trading LLC

Job Title: Export ManagerLocation: Dubai, UAECompany: Glassology Tech Electronics Trading LLCEmployment Type: Full-TimeAbout UsGlassology Tech Electronics Trading LLC is a leading distributor of mobile accessories, IT accessories, consumer electronics, and lifestyle technology products in the UAE. We are looking for an experienced and results-driven Export Manager to expand our international business and strengthen our global distribution network.:Key ResponsibilitiesDevelop and execute export sales strategies to achieve revenue and growth targets.Identify and establish partnerships with distributors, wholesalers, and retail chains in international markets.Manage the complete export process, including order processing, shipping, customs documentation, and regulatory compliance.Conduct market research to identify new business opportunities and emerging markets.Negotiate commercial agreements, pricing, payment terms, and contracts with overseas customers.Coordinate with logistics, warehouse, and finance teams to ensure smooth execution of export orders.Monitor export performance, sales forecasts, and market trends.Ensure compliance with international trade regulations, import/export laws, and company policies.Participate in international trade exhibitions, business meetings, and customer visits.Build and maintain strong relationships with existing and potential overseas clients.:RequirementsBachelor's Degree in Business Administration, International Trade, Marketing, or a related field.5+ years of experience in export sales or international business development.Experience in consumer electronics, mobile accessories, IT accessories, or related products preferred.Strong knowledge of export documentation, international shipping, customs regulations, and trade compliance.Proven track record of achieving export sales targets and developing new markets.Excellent negotiation, communication, and relationship management skills.Proficiency in Microsoft Office and ERP systems.Preferred SkillsStrong network of distributors and retail partners across GCC, Africa, Asia, or Europe.Experience handling distributor agreements and international channel management.Knowledge of Incoterms, Letters of Credit (LC), and international payment methods.Multilingual skills are an advantage.What We Offer<ul><li>Benefits</li></ul>:Competitive salary package:Performance-based incentives:Career growth opportunities:International business exposure:Professional and dynamic work environment:Candidates holding their own valid UAE visa will be given additional preference and benefits.Pay: AED7,000.00 - AED12,000.00 per monthWork Location: In person

Export Manager

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