customer service representative Jobs in Cairo

customer service representative

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b2b associate, customer acquisition Jobs in Cairo

b2b associate, customer acquisition

c1 english telesales specialist b2c bdr b2b

FlairsTech

<div>
 
 
 Company Description
 
 
 
 FlairsTech, a global Managed Services Provider, was built on the core values of Innovation, Talent, and Excellence. With over 1,000 professionals across five offices, the company partners with more than 100 organizations worldwide, offering services in Software Development, Digital Solutions, Business Operations, and Customer Experience. Supporting projects across North America, Europe, the Middle East, and Africa, FlairsTech leverages its capabilities to enhance clients' processes and productivity. The company thrives on its collaborative partnerships, integrating seamlessly as an extension of customers&rsquo; teams. Its success is deeply rooted in the dedication and talent of its diverse and skilled workforce.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time hybrid role for a C1 English Telesales Specialist (B2C) &amp; Business Development Representative (B2B) based in Qesm El Maadi. Some work-from-home flexibility is offered. Key responsibilities include managing outbound and inbound sales calls, fostering client relationships, identifying new business opportunities, and handling customer inquiries. The specialist will also provide top-tier customer service, liaise with cross-functional teams for seamless client support, and contribute to achieving sales and business development goals.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proficiency in C1-level English and strong Communication skills in both positions
 </li>
 <li>
 Experience in Customer Service, handling customer inquiries, and ensuring client satisfaction
 </li>
 <li>
 Proven ability to work effectively in rotational shifts or US shifts
 </li>
 <li>
 Experience with telesales, business development
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Communication, or a related field is a plus
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 </ul>
</div>

C1 English Telesales specialist (b2c) & BDR (B2B)

AIContentfy

<div>
 
 
 Company Description
 
 
 
 AIContentfy is a transformative content creation platform designed to simplify how businesses generate online content. By leveraging advanced AI technology, AIContentfy enables users to create and optimize high-quality articles that boost organic traffic and elevate SEO strategies. The platform provides a wide range of intuitive features, ensuring exceptional SEO results without the need for users to have prior expertise in the field. AIContentfy is at the forefront of innovation, fostering efficiency and excellence in digital marketing content creation.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Telesales Representative based in Qesm El Maadi. The Telesales Representative will be responsible for reaching out to potential customers via phone to introduce AIContentfy's platform and offerings. Key responsibilities include addressing customer inquiries, providing exceptional customer support, achieving sales targets, and effectively communicating the platform's value proposition. Regular training will be provided to ensure the representative is equipped with deep knowledge of the product and sales techniques.
 
 
 
 
 
 
 Key Responsibilitie
 
 
 <ul>
 <li>
 Conduct outbound calls to potential clients in international markets
 </li>
 <li>
 Present and explain our
 
 SEO and digital marketing services
 
 </li>
 <li>
 Identify customer needs and recommend suitable solutions
 </li>
 <li>
 Follow up with leads and maintain strong client relationships
 </li>
 <li>
 Achieve monthly sales targets and KPIs
 </li>
 <li>
 Update and manage client information in CRM systems
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 English Level:
 
 C1 (Fluent &ndash; spoken and written)
 
 </li>
 <li>
 Experience:
 
 6 months to 1 year in telesales, call center, or sales
 
 </li>
 <li>
 Strong communication and persuasion skills
 </li>
 <li>
 Ability to work with international clients
 </li>
 <li>
 Basic understanding of digital marketing or willingness to learn
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary + commission
 </li>
 <li>
 Opportunity to work with a European company and international clients 🌍
 </li>
 <li>
 Professional training in
 
 SEO and digital marketing
 
 </li>
 <li>
 Clear career growth path in sales and account management
 </li>
 </ul>
 
 
 
</div>

Telesales Representative

Premier Services and Recruitment

<div>
 
 Job Title:
 
 Marketing Manager &ndash; B2C
 
 
 
 Location:
 
 Maadi
 
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a
 
 hands-on Marketing Manager
 
 to lead the execution of consumer-focused marketing initiatives for our lubricants brand. The role will focus on implementing brand strategies, supporting product launches, and executing integrated marketing campaigns across
 
 B2C channels
 
 within the Egyptian market.
 
 
 The ideal candidate will be a
 
 results-driven marketing professional
 
 who can translate strategy into measurable market impact while collaborating with cross-functional teams to drive brand growth.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Execute integrated marketing campaigns across
 
 ATL, BTL, PR, digital, and retail channels
 
 
 
 &bull; Support
 
 product development, launches, and relaunches
 
 
 
 &bull; Contribute to
 
 pricing strategies and competitive market analysis
 
 
 
 &bull; Ensure effective deployment of
 
 POS materials and retail activations
 
 
 
 &bull; Analyze
 
 consumer insights, market trends, and competitor activities
 
 
 
 &bull; Track
 
 campaign performance and ROI
 
 to optimize marketing initiatives
 
 
 &bull; Support sector-based marketing initiatives targeting
 
 workshops, distributors, and fleet segments
 
 (B2B exposure)
 
 
 
 
 
 
 Job Requirements
 
 
 
 &bull; Bachelor&rsquo;s degree in
 
 Marketing, Business Administration, or related field
 
 (MBA is a plus)
 
 
 &bull;
 
 8&ndash;10 years of marketing experience
 
 , preferably in
 
 lubricants, automotive, or FMCG industries
 
 
 
 &bull; Proven experience in
 
 B2C marketing campaigns and product launches
 
 
 
 &bull; Strong
 
 project management and analytical skills
 
 
 
 &bull; Experience working with
 
 marketing agencies and cross-functional teams
 
 
 
 &bull; Knowledge of
 
 consumer insights and digital marketing tools
 
 
</div>

Marketing Manager – B2C

Fluent Space

<div>
 The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Communicate with customers via phone, email and chat
 </li>
 <li>
 Provide knowledgeable answers to questions about product, pricing and availability
 </li>
 <li>
 Work with internal departments to meet customer's needs
 </li>
 <li>
 Data entry in various platforms
 
 
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 🇪🇸 Spanish (C1) + Eng
 </li>
 lish (B2)🇮🇹
 <li>
 Italian (C1) + English (B2)🇩🇪
 </li>
 <li>
 German (C1) + English (B2)🇫🇷
 </li>
 <li>
 French (C1) + English (B2)🇵🇹
 </li>
 <li>
 Portuguese (C1) + English (B2)💼 Ex
 </li>
 <li>
 citing career opportunities🌐 In
 </li>
 <li>
 ternational work environment📈 Gr
 </li>
 <li>
 owth and developmentIf yo
 </li>
 <li>
 u meet the criteria and are ready for a new challenge, we&rsquo;d love to hear from you! 💬📩 Ap
 </li>
 <li>
 ply now by sending your CV to "aechaessam@gmail.com" or tag someone who might be interested!#Hiri
 </li>
 <li>
 ng #Jobs #Languages #Careers #Neusoft #JobOpportunity
 </li>
 </ul>
 
</div>

Customer Service Representative

<div>
 
 
 
 Position
 
 Back officeE-commerce Customer Experience Specialist
 
 
 
 Location:
 
 New Cairo, Egypt (On-site)
 
 
 
 Company:
 
 Teleperformance
 
 
 
 Employment
 
 Type: Full-time
 
 
 
 
 
 
 Role Overview
 
 
 
 Teleperformance is seeking highly skilled Customer Experience Specialists to support a leading global E-commerce brand. This role is designed for professionals with exceptional English communication skills who thrive in a dynamic, international environment. The successful candidate will manage end-to-end customer journeys, ensuring premium service delivery for a global clientele.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Inquiry Management: Act as the primary point of contact for international customers, addressing inquiries related to order management, logistics, and product specifications.
 
 
 Problem Resolution: Identify, analyze, and resolve complex customer issues with a focus on First Contact Resolution (FCR).
 
 
 Omnichannel Support: Deliver high-quality assistance across multiple communication channels, including phone, email, and live chat.
 
 
 Brand Advocacy: Maintain the professional tone and standards of a world-class international brand.
 
 
 Continuous Improvement: Document customer feedback and collaborate with leadership to enhance the overall user experience.
 
 
 
 Candidate Requirements
 
 
 
 Language Proficiency: Exceptional verbal and written English communication skills (High-level/C1 equivalent).
 
 
 Adaptability: Flexibility to work rotational shifts within a 24/7 operational framework.
 
 
 Interpersonal Skills: Strong emotional intelligence and the ability to maintain a professional demeanor in a fast-paced environment.
 
 
 Technical Aptitude: Proficiency in navigating digital platforms and CRM software.
 
 
 
 Compensation &amp; Benefits
 
 
 
 Remuneration: Competitive monthly salary of up to 19,500 EGP Net + Overnight bonus.
 
 
 Transportation: Dedicated company-provided transportation services.
 
 
 Insurance: Comprehensive Medical and Social insurance coverage effective from the date of hire.
 
 
 Work-Life Balance: 5 working days per week with 2 rotational days off (9-hour shifts).
 
 
 Career Development: Structured internal promotion pathways for high-performing employees.
 
</div>

Fluent English Speakers

Sutherland

<div>
 
 
 🌟 We&rsquo;re Hiring: Customer Service Specialist
 
 
 
 📍
 
 Location:
 
 New Cairo | 🕘
 
 Full-Time | On-site
 
 
 
 
 👋 About Us
 
 
 
 At
 
 Sutherland
 
 , we help global brands grow smarter through
 
 AI, automation, cloud engineering, and digital solutions
 
 . We believe in innovation, teamwork, and creating great experiences&mdash;not just for our clients, but for our people too.
 
 
 With hundreds of patented AI solutions and a flexible
 
 as-a-service
 
 model, we&rsquo;re all about moving fast, thinking big, and growing together.
 
 
 
 
 
 
 💬 About the Role
 
 
 
 We&rsquo;re looking for friendly, confident, and customer-focused people to join our team as
 
 Customer Service Specialists
 
 . In this role, you&rsquo;ll be helping customers, solving problems, and making sure every interaction ends on a positive note.
 
 
 
 What you&rsquo;ll be doing:
 
 
 <ul>
 <li>
 Answering customer questions and providing support
 </li>
 <li>
 Resolving issues in a calm, professional, and friendly way
 </li>
 <li>
 Communicating clearly and confidently over the phone
 </li>
 <li>
 Making customers feel heard, valued, and supported
 </li>
 <li>
 Working closely with your team to deliver great service
 </li>
 </ul>
 
 
 
 
 
 ✅ Who Can Apply?
 
 
 <ul>
 <li>
 Fresh graduates &amp; dropouts are welcome!
 </li>
 <li>
 Good communication and customer service skills
 </li>
 <li>
 A positive attitude and willingness to learn
 </li>
 <li>
 Strong listening and problem-solving skills
 </li>
 <li>
 Comfortable working as part of a team
 </li>
 <li>
 Fluent English is required (B2/C1 level)
 </li>
 <li>
 Ability to work night &amp; overnight shifts
 </li>
 </ul>
 
 
 
 
 
 🎁 What&rsquo;s In It for You?
 
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 Fully paid training
 </li>
 <li>
 Granted KPIS first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight allowance
 </li>
 <li>
 Real opportunities for career growth and promotion
 </li>
 </ul>
 
 
 
 
 ✨
 
 If you&rsquo;re looking for a supportive work environment, great benefits, and a place to grow your career&mdash;Sutherland is the place for you!
 
 
 <ul>
 <li>
 To apply send your cv to rania.sekik@sutherlandglobal.com
 </li>
 </ul>
 
 
 
</div>

Intuition Collective

<div>
 
 Intuition Collective is a strategy-first communications and creative agency based in Cairo, serving a diverse portfolio of regional and global clients across integrated communications, brand strategy, and digital media. We are seeking an experienced and commercially minded&nbsp;Senior Media Director&nbsp;to lead and grow our Media Buying department. This is a senior leadership role with full ownership of digital and social media strategy across our client portfolio, spanning paid media, performance marketing, and lead generation. The ideal candidate brings both strategic depth and hands-on fluency with platforms, data, and client relationships.
 
 
 
 
 What you'll own
 
 
 
 
 
 Paid social &amp; digital performance
 
 
 
 Plan, execute, and optimize paid campaigns across Meta, TikTok, Google, LinkedIn, and programmatic channels. Own the numbers, CPL, ROAS, CTR, and know how to move them.
 
 
 
 
 
 
 Digital media buying &amp; planning
 
 
 
 Build and manage full-funnel digital media plans across clients. Negotiate placements, manage budgets, and oversee vendor relationships with precision.
 
 
 
 
 
 
 Lead generation &amp; conversion
 
 
 
 Design and manage lead generation campaigns end-to-end, from targeting and creative briefs to landing page logic and pipeline reporting.
 
 
 
 
 
 
 Department leadership &amp; team building
 
 
 
 Manage and grow the digital and social team. You may inherit existing team members, hire new ones, or both, depending on where the agency is at the time of your joining.
 
 
 
 
 
 
 Client leadership
 
 
 
 Present strategies, results, and recommendations directly to clients. Build trusted relationships, manage expectations, and translate complex data into clear business decisions.
 
 
 
 
 What we're looking for
 
 
 
 <ul>
 <li>
 5&ndash;8 years of experience in digital and social media, with at least 2 years in a senior or leadership capacity, preferably within an agency environment.
 </li>
 <li>
 Deep, hands-on expertise in paid social (Meta Ads Manager, TikTok Ads, LinkedIn Campaign Manager) and Google ecosystem (Search, Display, YouTube).
 </li>
 <li>
 Strong command of analytics and reporting tools &mdash; Google Analytics, Meta Business Suite, Looker Studio, or equivalent.
 </li>
 <li>
 Proven track record in lead generation campaigns with measurable results across B2B and/or B2C clients.
 </li>
 <li>
 Fluency in content strategy &mdash; you understand what makes content perform, not just what makes it look good.
 </li>
 <li>
 Comfortable managing multiple client accounts simultaneously, with strong organizational and prioritization skills.
 </li>
 <li>
 Confident communicator; able to present strategies and performance reports to senior clients with clarity and conviction.
 </li>
 <li>
 Experience managing or mentoring junior team members.
 </li>
 <li>
 Bilingual in Arabic and English, written and spoken proficiency required.
 </li>
 </ul>
 
 
 
 Nice to have
 
 
 
 <ul>
 <li>
 Experience working with real estate, FMCG, telecoms, or government/institutional clients
 </li>
 <li>
 Familiarity with CRM or marketing automation tools (HubSpot, Salesforce Marketing Cloud, etc.)
 </li>
 <li>
 Understanding of SEO principles and how they integrate with paid and content strategy
 </li>
 </ul>
</div>

Senior Media Director – Social & Digital

Explore 455+ C1 english telesales specialist b2c bdr b2b in Cairo this March. Find roles across top companies and apply now to boost your career.

455 c1 english telesales specialist b2c bdr b2b jobs In Cairo

C1 English Telesales specialist (b2c) & BDR (B2B)

Telesales Representative

Marketing Manager – B2C

Customer Service Representative

Fluent English Speakers

Customer Service Representative

Senior Media Director – Social & Digital