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cadillac – customer experience & network executive Jobs in Cairo

cadillac – customer experience & network executive

commercial marketing executive Jobs in Cairo

commercial marketing executive

cadillac customer experience network executive

Al-Mansour Automotive

<div>
 
 
 Cadillac &ndash; Customer Experience &amp; Network Executive
 
 
 
 
 
 
 The
 
 Customer Experience &amp; Network Executive
 
 supports the execution of customer-centric initiatives across the Cadillac network by contributing to marketing insights, brand storytelling, and operational excellence. The role focuses on supporting a seamless, premium customer experience across all touchpoints while assisting in dealer performance and customer loyalty initiatives.
 
 
 This position combines
 
 hands-on execution
 
 ,
 
 data-driven support
 
 , and
 
 cross-functional coordination
 
 to contribute to customer experience programs, CRM operations, and training activities for both sales and aftersales teams.
 
 
 The executive will support the
 
 monitoring and follow-up of customer experience and CRM processes
 
 , assisting in reviewing the end-to-end customer journey from both customer and dealership perspectives. This includes contributing to the review of key interaction points such as initial inquiries, marketing communications, showroom and digital experiences, and after-sales support and retention activities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Customer Experience Execution:
 
 Support the implementation of customer experience initiatives to improve satisfaction and loyalty across all customer touchpoints.
 </li>
 <li>
 
 Network Support:
 
 Assist in monitoring dealership compliance with brand standards to ensure consistent delivery of premium customer experience.
 </li>
 <li>
 
 Network Expansion Support:
 
 Support activities related to distribution network expansion in line with the overall growth plan.
 </li>
 <li>
 
 Dealer Coordination:
 
 Coordinate with dealership teams and the Training Academy on training activities, support requests, and performance follow-up.
 </li>
 <li>
 
 CRM Support:
 
 Assist in operating CRM systems, tracking customer data, and supporting engagement and retention initiatives.
 </li>
 <li>
 
 Performance Tracking:
 
 Support the analysis of customer feedback, satisfaction scores, and network KPIs to identify improvement areas.
 </li>
 <li>
 
 Call Center Follow-up:
 
 Assist in monitoring call center performance and follow up on action items with relevant stakeholders.
 </li>
 <li>
 
 Brand Alignment:
 
 Ensure customer-facing activities are aligned with Cadillac brand values and premium positioning.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Support coordination with marketing teams to integrate customer insights into campaigns, service design, and content.
 </li>
 <li>
 
 Online-to-Offline Journey:
 
 Support maintaining a seamless Online-to-Offline customer journey across all customer touchpoints.
 </li>
 <li>
 
 Digital Support:
 
 Assist in customer-facing digital initiatives including website, app, showroom, and workshop systems.
 </li>
 <li>
 
 Omnichannel Support:
 
 Contribute to omnichannel customer journey governance and continuous improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 
 1&ndash;3 years of experience
 
 in customer experience, marketing, CRM, customer operations, or a related field.
 </li>
 <li>
 Basic understanding of
 
 customer journey mapping, brand positioning, and CRM tools
 
 .
 </li>
 <li>
 Proven Experience to:
 </li>
 <li>
 Digital and offline marketing campaigns
 </li>
 <li>
 Customer data tracking and reporting
 </li>
 <li>
 Customer feedback analysis and NPS tracking
 </li>
 <li>
 Content coordination and brand messaging
 </li>
 <li>
 Basic analytics tools such as Google Analytics, Power BI, or similar
 </li>
 <li>
 Strong coordination and communication skills.
 </li>
 <li>
 Ability to work cross-functionally with sales, service, marketing, and operations teams.
 </li>
 </ul>
 
 
</div>

Cadillac – Customer Experience & Network Executive

PROMETEON TYRE GROUP

<div>
 
 
 About Us
 
 
 
 Established in 2017 as a Pirelli spin-off, Prometeon Tyre Group is the only tyre manufacturer that focuses entirely on the Industrial, namely transport of goods and people, Agro and Off the Road (OTR) sectors.
 
 
 With a more than 8,000 employees across 30 nationalities, 4 manufacturing sites, 4 R&amp;D centers and a commercial presence spanning 160 countries in 5 continents, the Company is the trusted partner for everyone who demands high-quality industrial tyres with a special focus on performance and sustainability.
 
 
 
 
 
 
 Job Summary
 
 
 
 We are looking for a motivated and customer-focused
 
 Sales Representative
 
 to support the execution of our sales strategy and drive growth within the assigned territory. The role focuses on building strong, long-term relationships with customers, increasing market share, and identifying new business and development opportunities.
 
 
 The Sales Executive will manage sales negotiations, achieve targets related to volume, pricing, and product mix, and collaborate closely with internal teams and the PTE network to ensure high customer satisfaction across quality, logistics, after-sales service, and marketing. The role also contributes to business planning through accurate sales forecasting, performance reporting, and market and competitor insights.
 
 
 This position is ideal for a recent graduate or early-career professional with strong communication, negotiation, and presentation skills who is eager to grow in a dynamic sales environment.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Main Duties &amp; responsibilities.
 
 
 <ul>
 <li>
 Build and strengthen the contacts with customers to build a loyal long-term relationship and increase Prometeon share with them.
 </li>
 <li>
 Implementation of Sales strategy in the assigned sales territory.
 </li>
 <li>
 Assure the acquisition of new projects of development in cooperation with customers.
 </li>
 <li>
 Carry out negotiations and sales activities in order to achieve the sales targets in terms of Volumes, Prices, Product mix, Delivery period, Payment term, collections, Overdue &hellip;etc.
 </li>
 <li>
 Monitor and support customer&rsquo;s progresses in all the functions/areas involved: Market Quality, After Sales Service, Logistic and Marketing to maintain customers satisfaction.
 </li>
 <li>
 Cooperate / Coordinate with team and PTE network the indirect sales for big and strategic customers to avoid the business conflicts.
 </li>
 <li>
 Contribute to the planning process of the business, by providing sales forecasts in terms volume, price and product mix.
 </li>
 <li>
 Report business results versus planned target.
 </li>
 <li>
 Provide regular feedback on company performance and competitors activities.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Main Requirements:
 
 
 <ul>
 <li>
 
 Holds a BSc in Business or relevant major.
 
 </li>
 <li>
 0-1 years of experience (experience in a relevant field is a plus).
 </li>
 </ul>
 
 
 
 
 
 Personal Qualifications&amp; Interpersonal skills:
 
 
 <ul>
 <li>
 Ability to communicate properly with diversified customer networks.
 </li>
 <li>
 Ability to promote our products efficiently.
 </li>
 <li>
 Ability to build a sustainable long-term relation with customers and follow up on their needs.
 </li>
 <li>
 Ability to work with teams and high sense of cooperation.
 </li>
 <li>
 Strong negotiation skills and ability to well handle sales deals.
 </li>
 <li>
 Strong interpersonal skills.
 </li>
 <li>
 Strong Presentation Skills.
 </li>
 <li>
 Good command of Microsoft office (Word, Excel &amp; PowerPoint)
 </li>
 <li>
 Ability to communicate properly in English (Verbal-Written)
 </li>
 </ul>
 
 
</div>

Sales Representative

Alnafitha IT

<div>
 
 
 
 Business Overview:
 
 
 
 
 
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 
 
 
 
 
 
 
 
 The Senior Cybersecurity Technical Engineer plays a critical role in designing, implementing, and securing enterprise network infrastructures. This role requires deep technical expertise in network security technologies, hands-on project delivery experience, and the ability to serve as a trusted advisor to both internal teams and clients. The engineer will be responsible for full lifecycle solution delivery &mdash; from presales consultation and architecture design to deployment, troubleshooting, and ongoing support &mdash; ensuring robust, enterprise-grade cybersecurity solutions that align with organizational and client requirements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 &bull;
 
 Solution Design &amp; Implementation
 
 
 
 
 &bull; Design, configure, implement, and support Palo Alto Networks solutions (Next-Gen Firewalls, Panorama, SD-WAN) to ensure secure, scalable, and resilient perimeter and branch network protection using industry-leading technologies
 
 
 
 &bull; Deliver full lifecycle implementation and support for Fortinet products (FortiGate, FortiNAC, Fortinet SD-WAN) to provide end-to-end security coverage across enterprise environments, enhancing visibility and control.
 
 
 
 &bull; Deliver secure network architectures and systems engineering configurations to ensure that solutions meet organizational and customer security requirements while optimizing performance.
 
 
 
 &bull;
 
 Technical Support &amp; Troubleshooting
 
 
 
 
 &bull; Provide end-to-end expertise in enterprise and data center firewall environments (Palo Alto &amp; Fortinet) to safeguard critical infrastructure and maintain compliance through robust firewall policies and architectures.
 
 
 
 &bull; Participate in complex troubleshooting and provide advanced technical support to minimize downtime, resolve critical incidents efficiently, and maintain customer trust.
 
 
 
 &bull; Solve complex technical challenges independently and efficiently to demonstrate ownership, ensure project success, and uphold high standards of technical delivery.
 
 
 
 &bull;
 
 Documentation &amp; Knowledge Transfer
 
 
 
 
 &bull; Develop and maintain technical documentation (architectures, HA designs, traffic flows, stakeholder mappings) to ensure knowledge transfer, operational consistency, and continuity of service delivery.
 
 
 
 &bull; Lead POCs, workshops, demos, and customer handovers to validate solutions, build client confidence, and ensure smooth operational transitions post-deployment.
 
 
 
 &bull;
 
 Technical Advisory &amp; Collaboration
 
 
 
 
 &bull; Act as a technical advisor/SME to Sales and Presales teams to support solution alignment with client needs, strengthen technical credibility, and enhance win rates in presales engagements.
 
 
 
 &bull; Maintain strong technical expertise across cybersecurity domains and vendor solutions (Palo Alto, Fortinet, F5, Infoblox) to stay ahead of emerging threats, support cross-technology integration, and strengthen solution portfolios.
 
 
 
 &bull; Contribute added value with expertise in F5 technologies and familiarity with DDI solutions (Infoblox or equivalent) to enhance solution breadth, covering application delivery and DNS/DHCP/IPAM security needs.
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 Qualifications
 
 
 
 
 
 &bull;
 
 Education
 
 : Bachelor's degree in computer science
 
 , Engineering, or related field
 
 (or equivalent)
 
 
 
 &bull;
 
 Experience
 
 : Minimum 5&ndash;7 years of professional experience in network security and cybersecurity solution delivery, with proven expertise in Palo Alto, Fortinet, and related technologies
 
 
 <ul>
 <li>
 Demonstrated deep technical expertise with Palo Alto and Fortinet (strategic design, advanced configuration, implementation, and support).
 
 </li>
 <li>
 Strong background in
 
 enterprise and data center network security
 
 
 </li>
 <li>
 Proven, high-level technical experience with F5 technologies, specifically including, but not limited to, BIG-IP LTM (Local Traffic Manager), AFM (Advanced Firewall Manager), and AWAF (Advanced Web Application Firewall)
 
 </li>
 <li>
 Design, implement, and maintain complex F5-based security architectures and policies to protect enterprise applications
 
 </li>
 <li>
 Strong
 
 problem-solving, communication, and client engagement skills
 
 (Arabic &amp; English)
 
 </li>
 <li>
 Ability to work independently and within cross-functional teams
 
 </li>
 </ul>
 
 &bull;
 
 Preferred Certifications
 
 
 
 
 &bull; Palo Alto Networks:
 
 PCNSE
 
 
 
 
 &bull; Fortinet:
 
 NSE5 or higher
 
 
 
 
 &bull; F5:
 
 Certified Technology Specialist
 
 
 
 
 &bull; Cisco:
 
 CCNP Security or CISSP
 
 or equivalent
 
 
 
 
</div>

Senior Cybersecurity Network Engineer

PepsiCo

<div>
 
 Overview
 
 
 
 This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our distribution network and wider Customer Services Team for day-to-day orders and delivery process &amp; ultimately to make sure our custmers get the products &amp; service they need.
 
 
 
 Responsibilities
 
 
 
 
 Order Management &amp; Order Fulfillment:
 
 
 
 <ul>
 <li>
 Process customer orders: EDI, Open text and manual, samples, LC, interco and export
 </li>
 <li>
 Deal with customer queries - Deliveries / shortages / CC / Transport / commercial / finance/ traffic planning / 3PL.
 </li>
 <li>
 Failure management - re process, cancel and comms to customers, transport and CC Respond to issues/queries from a number of sources (Phone, emails 24/7 int and ext, Teams &amp; Zoom chats).
 </li>
 <li>
 End of day reports to make sure all orders are clean.
 </li>
 <li>
 Book in deliveries through seperate customer portals or phone customer Goods In or by emails then input into SAP.
 
 
 </li>
 </ul>
 
 Order cleansing:
 
 
 
 <ul>
 <li>
 Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal &amp; external)
 </li>
 <li>
 Training and on boarding of new associates
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. Experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods.
 </li>
 <li>
 Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools).
 </li>
 <li>
 Strong attention to detail, and ability to work across multiple SKUs, customers, regions.
 </li>
 <li>
 Good communication skills; capable of working with internal teams and external partners.
 </li>
 <li>
 Fluency in English/French (written &amp; spoken).
 </li>
 <li>
 Ability to handle change, ambiguity; proactive mindset.
 </li>
 </ul>
</div>

Order Management Senior Associate

Toyota Egypt Group

<div>
 
 
 Job Purpose:
 
 
 
 To lead the development and execution of marketing strategies that enhance Toyota&rsquo;s brand positioning, support sales growth, and strengthen customer engagement across all channels, while ensuring alignment with Toyota global brand standards and local market requirements.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Marketing Strategy &amp; Planning
 
 
 <ul>
 <li>
 Develop and implement annual marketing strategies aligned with Toyota Egypt&rsquo;s business objectives
 </li>
 <li>
 Lead go-to-market planning for new vehicle launches, facelifts, and promotional campaigns.
 </li>
 <li>
 Ensure alignment between marketing initiatives and sales targets
 </li>
 </ul>
 
 
 Brand Management &amp; Communications
 
 
 <ul>
 <li>
 Maintain consistent application of Toyota brand identity and corporate guidelines
 </li>
 <li>
 Oversee ATL, BTL, and digital campaigns across all communication channels
 </li>
 <li>
 Manage creative development and ensure quality and consistency of marketing materials
 </li>
 </ul>
 
 
 Digital &amp; Performance Marketing
 
 
 <ul>
 <li>
 Lead digital marketing activities including social media, paid media, website, and CRM campaigns
 </li>
 <li>
 Monitor campaign performance and optimize based on KPIs and analytics
 </li>
 <li>
 Support lead generation and customer journey enhancement in coordination with Sales teams
 </li>
 </ul>
 
 
 Market Intelligence &amp; Insights
 
 
 <ul>
 <li>
 Analyze market trends, competitor activity, and customer behavior
 </li>
 <li>
 Provide actionable insights to support product positioning and campaign decisions
 </li>
 <li>
 Track brand performance and campaign effectiveness
 </li>
 </ul>
 
 
 Budget &amp; Commercial Management
 
 
 <ul>
 <li>
 Prepare and manage the annual marketing budget
 </li>
 <li>
 Ensure efficient utilization of marketing spend with clear ROI measurement
 </li>
 <li>
 Control costs while maintaining campaign effectiveness and quality.
 </li>
 </ul>
 
 
 Cross-Functional &amp; Dealer Coordination
 
 
 <ul>
 <li>
 Work closely with Sales, Aftersales, Product, and Network teams to ensure integrated execution
 </li>
 <li>
 Support dealer marketing activities and ensure consistency with national campaigns
 </li>
 <li>
 Coordinate with regional and global Toyota stakeholders when required
 </li>
 </ul>
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, coach, and develop the marketing team
 </li>
 <li>
 Set clear objectives, KPIs, and performance expectations
 </li>
 <li>
 Foster a high-performance and collaborative team culture
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 10+ years of progressive marketing experience, preferably within automotive
 </li>
 <li>
 Proven experience in brand management and integrated marketing campaigns
 </li>
 <li>
 Strong exposure to ATL, BTL, and digital marketing execution
 </li>
 <li>
 Experience managing marketing budgets and tracking ROI
 </li>
 <li>
 Demonstrated involvement in product launches and major campaigns
 </li>
 <li>
 Experience working with agencies and external vendors
 </li>
 <li>
 Prior experience in leading and developing teams
 </li>
 </ul>
 
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Marketing Strategy &amp; Brand Leadership
 </li>
 <li>
 Integrated Campaign Management (ATL / BTL / Digital)
 </li>
 <li>
 Digital &amp; Performance Marketing
 </li>
 <li>
 Market Intelligence &amp; Customer Insights
 </li>
 <li>
 Commercial &amp; Budget Management
 </li>
 <li>
 Stakeholder &amp; Dealer Network Collaboration
 </li>
 <li>
 Leadership &amp; Team Development
 </li>
 </ul>
</div>

Marketing Manager

AUC Mechanical Engineering Association

<div>
 
 Company Description
 
 
 
 Founded in 1919, The American University in Cairo (AUC) moved to a new 260-acre state-of-the-art campus in New Cairo in 2008. The university also operates in its historic downtown facilities, offering cultural events, graduate classes, and executive and continuing education. Student housing is available in New Cairo. Among the premier universities serving Egypt and the region, AUC is accredited by the Middle States Commission on Higher Education. ABET accredits its engineering programs; the Canadian Society for Chemistry accredits the chemistry program; and the Master of Public Administration and the Master of Public Policy programs of GAPP are accredited by the Network of Schools of Public Policy, Affairs, and Administration (NASPAA). The AUC libraries contain the largest English-language research collection in the region. They are an active and integral part of the university's pursuit of excellence in all academic programs. AUC is an English-medium institution; eighty-five percent of the students are Egyptian. The rest include students from nearly ninety countries, mainly from the Middle East, Africa, and North America. Faculty salary and rank are based on qualifications and professional experience. According to AUC policies and procedures, all faculty are entitled to generous benefits.
 
 
 The roots of the Onsi Sawiris School of Business date back to 1947, when the first degree in economics was introduced in Egypt. The school has been accredited by the Association to Advance Collegiate Schools of Business (AACSB) since 2006, the European Foundation for Management Development (EFMD)'s EQUIS, and the Association of MBAs (AMBA) since 2014, when it became among the 1% triple-crown accredited business schools in the world. The school is a member of the Global Alliance in Management Education (CEMS) and the Global Network for Advanced Management (GNAM). In 2024, the school was ranked by Eduniversal as the best in Africa for the 8th consecutive year and 73rd globally in open enrolment in executive education by the Financial Times. The school offers six undergraduate degrees, including bachelor's degrees in economics, accounting, marketing, finance, information and communication technology management, and entrepreneurship. In addition, the school offers six graduate degrees in economics, economic development, finance, and international management, as well as an MBA and an EMBA. The school is home to 8 research and outreach centers, including the Access to Knowledge for Development Center, the Center for Entrepreneurship and Innovation, the Venture Lab, and the Al-Khazindar Business Research and Case Center. For more information about the school: business.aucegypt.edu.
 
 
 
 Job Description
 
 
 
 The American University in Cairo's Onsi Sawiris School of Business invites nominations and applications for a faculty position in the Heikal Department of Management at the Assistant/Associate/Professor of Finance level for a fixed-term four-year appointment, beginning in Fall 2026. The successful applicant will be expected to contribute to teaching undergraduate and graduate finance courses and thesis supervision in the Master of Science in Finance. Possible fields of interest include, but are not limited to, financial economics, business finance, corporate finance, applied banking, Fintech, algorithmic trading, retail banking, and portfolio theory.
 
 
 The Heikal Department of Management seeks an exceptional applicant whose research complements our strengths in the department while transcending traditional research in finance. The applicant is expected to develop a world-class research portfolio and build a diverse research team in collaboration with business and industry partners, focusing on addressing issues related to emerging markets, with a particular emphasis on the Middle East and Africa regions. Applicants will also be expected to engage in academic and community development services consistent with teaching and research, including ongoing activities in the department, and undertake development projects. All faculty members must be willing to teach introductory courses.
</div>

Assistant, Associate or Full Professor in Finance

e& CX Solutions Egypt

<div>
 
 
 
 Overview:
 
 
 
 
 We are seeking a qualified candidate to join our dynamic team. As a Charging Systems Operator, you will be responsible for implementation and integration new charging systems nodes in our organization. Your role will involve monitoring, troubleshooting, and maintaining the charging infrastructure to ensure the smooth and efficient operation of the charging network.
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 <ol>
 <li>
 Charging Network Management :
 </li>
 </ol>
 <ul>
 <li>
 Upgrade projects for charging system starting from solution submission, Impact analysis and following up on the project.
 </li>
 <li>
 Launching the latest technology for data charging and Policy Control (ESY / Gx / Gy).
 </li>
 <li>
 Integration and testing of new products in Etisalat network.
 </li>
 <li>
 Prepare the requirements needed for network integration new Nodes (CCNs, SDPs, AIRs, SAPC,OCC,EMM,NGVS,OLM).
 </li>
 <li>
 Troubleshoot all integration/installation/operation problems.
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Design, build, and maintain highly scalable and secure cloud infrastructure for diverse workloads.
 </li>
 <li>
 Implement DevOps practices and automation through CI/CD pipelines, Infrastructure as Code (laC), and configuration management tools (e.g., Terraform, CloudFormation).
 </li>
 <li>
 User Support: Provide support to IN teams addressing their inquiries, troubleshooting charging problems, and guiding them on the proper workaround of the charging system.
 </li>
 <li>
 Data Analysis and Reporting: Collect and analyze charging data, including SDP/AIR/OCC statistics . Prepare regular reports on system performance, utilization rates, and any maintenance or operational issues.
 </li>
 <li>
 System Upgrades and Expansion: Collaborate with the engineering and infrastructure teams to plan and implement system upgrades, expansion of charging infrastructure, and integration with new technologies.
 </li>
 <li>
 Compliance and Safety: Ensure compliance with relevant regulations, industry standards, and safety protocols. Implement and maintain best practices for safe charging operations.
 </li>
 <li>
 Documentation: Maintain accurate records, including equipment manuals, service logs, and user feedback. Also prepare clear MOPs for all tasks and Update documentation and training materials as required.
 </li>
 <li>
 Stakeholder Communication: Liaise with internal stakeholders, including management, customer support, and maintenance teams, to address operational concerns, prioritize tasks, and provide timely updates.
 </li>
 </ol>
 
 
 
 
 
 
 Requirements:
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree on engineering or computer science .
 </li>
 <li>
 Experience: Minimum of 1 year of professional experience working with Unix/Linux systems (ITI fresh grads are allowed)
 </li>
 <li>
 Strong Unix/Linux Skills: Proficiency in Unix/Linux system administration, including installation, configuration, performance tuning, and troubleshooting.
 </li>
 <li>
 Networking Knowledge: Solid understanding of networking principles and protocols (TCP/IP, DNS, DHCP) and experience with network troubleshooting on Unix platforms.
 </li>
 <li>
 Virtualization and Cloud: Experience with various AWS services, including EC2, VPC, S3, IAM, Lambda, Cloud Formation, ECS/EKS, and Security services..
 </li>
 <li>
 Time Management: Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment with shifting priorities.
 </li>
 <li>
 Proven expertise in implementing DevOps principles and automation tools.
 </li>
 </ul>
</div>

IN Administration Engineer

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