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accounts receivable specialist Jobs in Giza

accounts receivable specialist

call agent (english account) Jobs in Giza

call agent (english account)

call center agent

call center specialist

call agent english account

AFKAR TECHNOLOGY

<div>
 
 
 
 Role Description
 
 
 
 
 
 
 
 This is a full-time, on-site role for a Call Center Specialist located in Giza. The Call Center Specialist will be responsible for handling customer support inquiries, providing excellent customer service, and efficiently managing contact center operations. Daily tasks include assisting customers via phone and email, resolving issues, and maintaining accurate records of customer interactions.
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
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 Customer Support and Customer Service skills
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 Excellent Communication skills, both written and verbal
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 Experience working in Contact Centers
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 Strong Computer Literacy
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 Ability to work effectively in a team environment
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 university graduates
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 Previous experience in a similar role is an advantage
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 Salary: 22k Gross
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 Medical insurance
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 Life insurance
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 </ul>
 
 
 
</div>

Call Agent (English Account)

Al-Mansour Automotive

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking a Call Center Agent to manage outbound calls in a timely and professional manner. The ideal candidate will be an excellent communicator, patient, and customer-focused, capable of handling inquiries, complaints, and support issues efficiently while maintaining a positive attitude.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
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 Make outbound and follow-up calls promptly and professionally.
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 Follow communication scripts when handling different topics.
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 Respond to customer inquiries in a timely manner.
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 Record and update accurate customer information and feedback.
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 Document all call details according to standard operating procedures.
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 Upsell services and retain customers when possible.
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 Meet performance goals for call handling and quality.
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 Escalate and report issues or customer feedback to supervisors or relevant departments when necessary.
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
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 Educational Background:
 
 Bachelor&rsquo;s degree.
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 Excellent English verbal communication skills
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 Previous experience in a customer support role.
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 Strong phone, verbal, and written communication skills with active listening.
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 Comfortable working with computers and CRM or SAP systems (preferred).
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 Ability to work flexible shifts, including weekends and holidays.
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 Patience, customer focus, and adaptability to different personality types.
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 Familiarity with Microsoft Office.
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 Ability to multitask and speed typing skills.
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 </ul>
 
 
</div>

Call Center Specialist

justclean

Job Summary:We are seeking a motivated and customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound chats and outbound calls to assist customers, resolve inquiries, provide information, and ensure a high level of customer satisfaction. This role requires excellent communication skills, patience, and a problem-solving mindset.Requirements:<ul><li>Bilingual (Arabic/English) abilities are a Must.</li><li>High school diploma or equivalent; additional education is a plus.</li><li>Proven experience in a call center or customer service role preferred.</li><li>Strong verbal and written communication skills.</li><li>Good listening and problem-solving abilities.</li><li>Ability to handle high chats/OB Calls volumes and work in a fast-paced environment.</li><li>Basic computer and typing skills.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays if required.</li></ul>Key Responsibilities:<ul><li>Answer Chats and respond to customer inquiries in a professional manner.</li><li>Make outbound calls to follow up on customer issues, provide support, or promote services/products.</li><li>Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.</li><li>Maintain up-to-date knowledge of products, services, and promotions.</li><li>Enter and update customer information in the database accurately.</li><li>Meet or exceed daily Chats/OB Calls quotas and quality assurance benchmarks.</li><li>Escalate complex issues to the supervisor or relevant department as needed.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li><li>Follow communication scripts and adhere to company policies and procedures.</li></ul>Preferred Skills:<ul><li>Knowledge of CRM systems or call center software.</li></ul>Job Type: Full-timePay: E&pound;10,000.00 per month

Call Center Agent

HSBC

<div>
 As a Contact Center Agent at HSBC, you will be the first point of contact for customers, providing professional support and solutions through inbound and outbound interactions. You will handle inquiries related to banking products and services, resolve issues efficiently, and ensure a positive customer experience while maintaining compliance with HSBC policies and regulatory standards.
 
 
 
 Key Responsibilities:
 
 &bull; Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
 
 &bull; Provide accurate information on HSBC products, services, and procedures.
 
 &bull; Identify customer needs and offer appropriate solutions or escalate when necessary.
 
 &bull; Ensure all interactions comply with HSBC's service standards and regulatory requirements.
 
 &bull; Maintain accurate records of customer interactions and transactions.
 
 &bull; Contribute to team goals by achieving individual performance targets.
 
 Skills &amp; Competencies:
 
 &bull; Strong communication and active listening skills.
 
 &bull; Customer service orientation with problem-solving ability.
 
 &bull; Ability to multitask and manage time effectively in a fast-paced environment.
 
 &bull; Team player with adaptability to changing business needs.
 
 
 
 Requirements:
 
 &bull; Must be a graduate with a bachelor's degree
 
 &bull; Proficient in English, with strong reading, writing, and speaking abilities
 
 &bull; Ability to work flexible hours, including rotational shifts
</div>

Contact Center Agent

Concentrix

Key Responsibilities and Duties:<ul><li>Customer Support: Answering queries, resolving complaints, and providing information about products, services, or policies.</li><li>Communication: Handling both inbound/outbound calls professionally and using, chat, or email, often in a fast-paced environment.</li><li>Documentation: Updating customer records, logging details of interactions in a CRM system accurately.</li><li>Problem-Solving: Troubleshooting issues with empathy and adhering to company guidelines.</li><li>Sales/Account Management: Upselling, placing orders, scheduling appointments, and updating account information.</li><li>Performance Metrics: Meeting targets for metrics like Average Handle Time (AHT) and Customer Satisfaction (CSAT).</li></ul>Required Skills and Qualifications:<ul><li>Communication: Excellent verbal and written communication skills.</li><li>Soft Skills: Active listening, empathy, patience, and the ability to handle difficult customers.</li><li>Technical Skills: Proficiency in computer systems, CRM software, and fast typing skills.</li><li>Education: High school diploma or equivalent is generally required.</li><li>Experience: Often requires 1-2 years of experience in customer service or a related field.</li></ul>Typical Working Environment: Call center agents typically work in a structured environment, often in shifts, involving long periods of sitting and talking.Job Types: Full-time, Permanent, New gradPay: E&pound;13,000.00 - E&pound;20,000.00 per month

English Customer service rep

NOK Human Capital

<div>
 
 
 NOK Human Capital is Hiring!
 
 
 
 
 
 
 We&rsquo;re looking for Call Center Agents to join one of the biggest and most well-known banks in Egypt.
 
 
 
 
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 Location:
 
 Mohandessin (On-site)
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 Shifts:
 
 24/7 Rotational with rotational days off
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
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 University Graduates
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 English level: B2
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 Previous Customer Service experience from 1 to 2 years is a must.
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 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
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 Gross Salary:
 
 based on experience
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 Social &amp; Medical Insurance
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 </ul>
 
 
</div>

Contact Center Agent (Banking)

BayanTech

<div><div>We are seeking a Senior AI Engineer to lead the design, development, and optimization of advanced AI systems. The ideal candidate has proven experience in LLM fine-tuning, custom model training, and RAG (Retrieval-Augmented Generation), with a strong foundation in machine learning, NLP, and multimodal AI (speech, text, and vision). 
 
You will work closely with our R&amp;D team to deliver production-grade AI solutions across projects such as voice AI agents, translation automation, localization platforms, and real-time inference systems. The role also involves mentoring junior engineers and collaborating with backend and DevOps teams to ensure performance, scalability, and deployment reliability. 
 
Job Description : 
 
<ul><li>Design, develop, and deploy AI agents capable of performing autonomous tasks.</li></ul></div><ul><li>Build and fine-tune solutions using LLMs (e.g., OpenAI, Gemini, Claude, Mistral, LLaMA).</li><li>Proficient in Retrieval-Augmented Generation (RAG) systems and experienced with vector databases, leveraging these technologies to enhance AI model performance and scalability</li><li>Implement communication between agents using agent orchestration frameworks.</li><li>Automate workflows for sales, project management, accounting, and localization.</li><li>Collaborate with backend and frontend teams to integrate AI services.</li><li>Conduct prompt engineering and evaluation of model outputs.</li><li>Ensure the scalability and performance of AI systems in production environments.</li></ul> 

Requirements: 
 
7+ years of experience in AI, NLP, or ML system development. 
Proven expertise in LLM training and fine-tuning (GPT, LLaMA, Mistral, Falcon, etc.). 
Hands-on experience with RAG pipelines and vector databases (FAISS, Pinecone, Qdrant, Weaviate). 
Strong Python skills and proficiency in PyTorch or TensorFlow. 
Experience building and deploying custom AI models for text or speech. 
Knowledge of transformer architectures, tokenization, and quantization. 
Practical use of OpenAI API, Hugging Face, and LangChain. 
Experience integrating models via FastAPI, Flask, or NestJS microservices. 
Familiarity with MLOps, Docker, CI/CD, and cloud environments (AWS/GCP/Azure). 
Strong foundation in deep learning, statistics, and data preprocessing. 
Excellent communication and leadership skills to guide junior AI engineers. 
 
Nice to Have: 
Experience with speech models (Deepgram, Whisper, Piper). 
Familiarity with Twilio, Asterisk, or WebSocket-based AI streaming. 
Knowledge of localization automation and translation quality scoring. 
Understanding of LangGraph, CrewAI, or multi-agent frameworks. 
Exposure to multi-GPU training and on-premise optimization.</div>

Senior AI Engineer

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