business development specialist

call center agent

call center agent ( outsource ) Jobs in Giza

call center agent ( outsource )

cib - call center

customer service representative Jobs in Giza

customer service representative

call center specialist

Concentrix

<div>
 
 We're looking for a motivated and articulate English Call Center Representative to join our growing team in Egypt! In this role, you'll provide exceptional customer service to our clients across various banking products and services.
 
 
 
 Responsibilities:
 
 
 <ul>
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 Deliver exceptional customer service by phone, addressing inquiries and resolving concerns related to banking products and services.
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 Accurately process customer transactions and requests in a timely and efficient manner.
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 Maintain a positive and professional demeanor while working to de-escalate situations and ensure customer satisfaction.
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 Uphold strict data security and confidentiality protocols.
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 Actively participate in ongoing training and development opportunities.
 </li>
 </ul>
 
 
 Requirements:
 
 
 <ul>
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 Egyptian residency is a must.
 
 </li>
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 B2 level English proficiency (written and spoken) is mandatory.
 
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 Minimum 1 year of experience in a customer service role, preferably within the banking industry.
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 Strong communication, interpersonal, and problem-solving skills.
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 Excellent computer literacy with proficiency in Microsoft Office Suite.
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 Ability to work effectively in a fast-paced and target-driven environment.
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 </ul>
 
 
</div>

Call Center Specialist

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 Job Accountabilities:
 
 
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 Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses.
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 Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution.
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 Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution.
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 Educate customers on ADIB&rsquo;s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage.
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 Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors.
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 Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements.
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 Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR).
 </li>
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 Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls.
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 </ol>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or related field.
 </li>
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 Officer: 0&ndash;2 years of experience in call center.
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 Senior Officer: 2&ndash;4 years of experience in call center.
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 </ul>
 
 
 Skills:
 
 
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 Excellent communication skills.
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 Excellent problem-solving and decision-making skills.
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 Excellent organizational and time-management skills.
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 </ul>
 
 
 Technical Skills:
 
 
 <ul>
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 Good knowledge of call center software and systems.
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 Proficiency in Microsoft Office (Excel, Word, PowerPoint).
 </li>
 </ul>
 
 
</div>

Call Center Agent ( Outsource )

Aura Communication

Job discerptionCall center agent in CIB bankRequirements:B2 English LevelFresh grad (Ma age is 25)No experience neededwhat we offer?salary up to 18KSocial and Medical insuranceTransportation Provided (door to door)Rotational shiftsworking from home accessPay: From E&pound;9,000.00 per monthWork Location: In person

Call center agent

Marc

<div>MARC for Medical Services and Scientific Research is an integrative research center that aims to advance science by conducting research in interdisciplinary disease areas. Our goal is to conduct high-priority and ethical basic, preclinical and clinical research, bridging the gap between science and community to improve health and quality of life.
MARC is looking to have an experienced candidate for Local Purchasing Specialist<ul><li>
Key responsibilities:</li><li><ul><li>
Review requisition requests, prepare purchase orders, and follow up on delivery</li><li>
Prepare price comparisons to ensure alignment with contract terms</li><li>
Negotiate and administer contracts with suppliers and vendors</li><li>
Analyze financial data, proposals, and reports to determine reasonable pricing</li><li>
Balance cost and quality to procure goods in the right quantity and value</li><li>
Evaluate suppliers/products and ensure compliance with laws, regulations, and company policies</li></ul></li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in business administration/commerce or equivalent with 0-2 years of experience</li><li>
Excellent command of English (written and spoken)</li><li>
Strong negotiation and communication skills</li><li>
Ability to analyze financial data and compare pricing effectively</li><li>
Detail-oriented with knowledge of purchasing policies and compliance standards</li><li>
Knowledge of Oracle ERP is a plus</li></ul></div>

Local Purchasing Specialist

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion; exploring new technologies, being ready to handle any challenge in a moment's notice, mastering consistency in an ever-changing world - that's what it takes to get there. If that's something you want to be apart of, apply today!
 
 
 
 English Customer Care Specialist
 
 
 
 What does a Customer Care Specialist really do? Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Customer Care Specialist.
 
 
 
 Responsibilities
 
 
 
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 Experience in technical-based customer assistance through chat, and email
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 Previous experience dealing with the challenges faced in a customer-focused role
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 Act as a key participant within the internal team and wider Company by taking part in department initiatives providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
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 Problem-solving and critical thinking skills
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 A passion for problem-solving with the customer's interest and satisfaction being the primary goal
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 Social Media Savvy
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 Ability to effectively and correctly communicate verbally and in written format
 
 
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 </ul>
 
 Role Requirements
 
 
 
 <ul>
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 English (B2/C1) speaking and writing
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 Great communication skills, written and oral
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 Demonstrate strong abilities to work independently and as a remote team player
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 Must be adaptable and flexible, demonstrating abilities to work with process and information changes
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 Must be willing to participate in a background screening
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 Proven customer communication experience (E-mail &amp; chat)
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 Strong working knowledge of external systems and PC based internet and software applications (e.g. internet, Microsoft Office)
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 Willing to learn new skills in a brand new industry within the market
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long term success through innovation and technology-powered by ridiculously smart people. TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world. TaskUs currently has over 52,000 employees around the world with offices across Egypt, the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. TaskUs is an equal opportunity employer.
 
 
 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
 
 
 TaskUs is an Equal Opportunity Employer
 
 
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2505_5883
 
 
 Posted At: Fri Aug 22 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

English Customer Support (Non-Voice)

Atum integrated services

Role DescriptionThis is an on-site, full-time role for a Business Development Specialist based in Giza. The Business Development Specialist will identify and secure new business opportunities, generate leads, conduct market research to understand industry trends, and build relationships with prospective and existing clients. The role will also involve communicating with stakeholders effectively, providing outstanding customer service, and contributing to the company's growth through innovative strategies and solutions.Qualifications<ul><li>Sales and negotiation skills</li><li>Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members</li><li>Background in the field of manufacturing and engineering</li><li>Proficiency in lead generation and customer service to identify opportunities and maintain client satisfaction</li><li>Analytical expertise and market research skills to evaluate industry trends and create impactful strategies</li><li>Ability to work collaboratively and manage multiple responsibilities in a dynamic on-site environment</li><li>Bachelor&rsquo;s degree in business administration, Marketing, or a related field is preferred</li></ul>Pay: E&pound;15,000.00 - E&pound;20,000.00 per monthWork Location: In person

Business Development Specialist

Savills

<div>The Role
Savills plc is a global real estate services provider listed on the London Stock Exchange. We have an international network of more than 600 offices and associates throughout the Americas, the UK, continental Europe, Asia Pacific, Africa and the Middle East, offering a broad range of specialist advisory, management and transactional services to clients all over the world. Our people combine entrepreneurial spirit and a deep understanding of specialist property sectors with the highest standards of client care.
The Paid Media Executive is responsible for the accurate setup and optimisation of paid social media campaigns, with additional support across paid search where required. This role plays a key part in driving growth across business divisions by delivering effective digital activations that attract and engage potential clients. Core responsibilities include audience research, social ad creation, optimisation and budget management, performance monitoring, A/B testing, and reporting on campaign effectiveness. The role will also support paid search activity through keyword research, bid management, and campaign analysis as needed.
The individual will be Cairo‑based, supporting the UK business, and will form part of a Cairo media buying team alongside other locally based media buyers.
Key Responsibilities
Campaign Setup
Set up new paid media campaigns upon receipt of a brief, including target audience, budget, and messaging.
Campaign Checks and Optimisation
Review campaigns thoroughly before publishing to ensure accuracy.
Daily Checks
Conduct daily checks on all live campaigns to ensure they are running correctly. Alert the team to any campaigns performing below benchmarks, allowing discussion on how best to optimise and adjust strategies.
Reporting
Generate regular reports with added commentary for sharing with business stakeholders.
Continuous Improvement
Identify opportunities for process improvement and efficiency in campaign setup. Stay up-to-date with industry best practices and emerging technologies in digital marketing.
Skills, Knowledge and Experience<ul><li>
Experience in setting up paid social campaigns across multiple platforms including Meta and LinkedIn.</li><li>
Experience in setting up paid search campaigns.</li><li>
Strong analytical skills with the ability to prepare and interpret reporting information.</li><li>
Experience using Google Analytics.</li><li>
Fluent in English.</li><li>
A passion for marketing, paid social and PPC opportunities.</li><li>
Strong teamwork and interpersonal skills for liaising with clients and colleagues.</li><li>
Excellent written and verbal communication skills.</li><li>
Hands-on experience with PPC and Paid Social campaigns.</li><li>
Knowledge of Google Ads and Google Analytics.</li><li>
Comprehensive understanding of Paid Media, PPC marketing principles, approaches, and best practices.</li></ul>
Preferred Experience &amp; Skills:<ul><li>
Good written and verbal communication skills.</li><li>
Ability to multi-task and manage various project elements simultaneously</li><li>
Strong attention to detail</li><li>
Certification or qualification in paid social and as a PPC Specialist</li><li>
Immediate availability preferred</li></ul></div>

Paid Media Executive

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