customer support representative Jobs in Lahore

customer support representative

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

accounts assistant

administration assistant

call center associate

Fresh Graduates Can Also ApplyBusiness Domains:<ul><li>Solar Design Services</li><li>Architect Design Services</li><li>Truck Dispatch</li><li>Car Haul Services</li><li>Solar Contractor (USA)</li></ul>Key Responsibilities:<ul><li>Make outbound calls to follow up with customers or promote products/services (if required)</li><li>Resolve customer complaints and provide appropriate solutions within a timely manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Provide product and service information to customers</li><li>Escalate complex issues to supervisors when necessary</li><li>Meet performance targets such as call handling time, quality scores, and customer satisfaction</li></ul>Required Skills and Qualifications:<ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to handle high call volumes and work under pressure</li><li>Basic computer proficiency and familiarity with CRM systems</li><li>Active listening skills and a customer-focused mindset</li><li>Ability to work flexible shifts, including evenings or weekends if needed</li><li>Primary focus on sales roles (call center &ndash; USA Market)</li><li>Establish a long-term, performance-based partnership</li></ul>Work Location: In person

Call Center Agents (Night Shift)

The Design Logic

Call Center Sales Agents (Freshers &amp; Experienced) &ndash; USA Campaign | Night ShiftLocation: Faisal Town, Lahore Company: The Logic Design Shift: 7:00 PM &ndash; 4:00 AM (Monday to Friday) Walk in interview - 8pm to 10pm - Monday to Friday Contact WhatsApp's: +92-301- 9458063We&rsquo;re Hiring &ndash; Start Your Career in International Sales! The Logic Design is actively hiring energetic and confident Call Center Agents for a USA-based Digital Marketing B2B Outbound Campaign. Whether you're a fresh graduate or an experienced sales professional, this is your chance to build a high-growth career in the international market.Compensation &amp; Benefits<ul><li>Basic Salary: PKR 50,000 &ndash; 100,000 (based on communication &amp; experience)</li><li>Attractive Commission Structure</li><li>Cash Bounties &amp; Performance Bonuses</li><li>Travel Allowance</li><li>Subsidized Dinner</li><li>Monthly Engagement Activities</li><li>Paid Time Off (Accrued Monthly)</li><li>Leaves for USA &amp; Pakistani Holidays</li></ul>Key Responsibilities<ul><li>Make outbound calls to USA-based B2B clients</li><li>Promote and sell digital marketing services</li><li>Build strong client relationships and close deals</li><li>Meet and exceed daily/weekly sales targets</li><li>Maintain accurate records of calls and leads</li></ul>Requirements<ul><li>Fluent English Communication (Mandatory)</li><li>Fresh graduates or candidates with Digital Marketing / B2B Outbound experience</li><li>Confident, persuasive, and target-driven personality</li><li>Willingness to work in night shifts (US timings)</li><li>Basic understanding of sales techniques is a plus</li></ul>Why Join Us?<ul><li>Fast career growth in international sales</li><li>Professional and supportive work environment</li><li>Opportunity to earn high commissions with performance</li><li>Skill development in digital marketing &amp; client handling</li></ul>Office Address: The Logic Design Building No. 530-A, Faisal Town, LahoreApply Now: Kickstart your career with a growing digital company. Apply today and become part of a results-driven team!Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Call Center Sales Agents (Freshers & Experienced) – USA Campaign | Night Shift

PAC College Private Limited

Education: Minimum Intermediate or Bachelor&rsquo;s or Master's Degree Location: Lahore Employment Type: Full-Time/InternshipJob Overview:We are seeking a motivated Intern to manage student inquiry calls, guide prospective students about PAC programs, and support the admissions team. The role focuses on handling admission-related outbound and inbound calls and ensuring timely follow-ups to increase conversions.* Successful Internship may lead to permanent position.Key Responsibilities:<ul><li>Make inquiry calls to prospective students for admissions.</li><li>Handle inbound calls and provide accurate information about PAC programs</li><li>Maintain inquiry logs and update data in the admission system.</li><li>Follow up on leads regularly until final admission.</li><li>Assist students with admission procedures, requirements, and deadlines.</li><li>Coordinate with the admissions department for walk-in or referred students.</li><li>Respond to WhatsApp, SMS, and email admission queries when required.</li><li>Ensure professional and courteous communication at all times.</li></ul>Required Skills &amp; Competencies:<ul><li>Good communication skills and confident telephone handling.</li><li>Ability to explain courses and guide students clearly.</li><li>Basic MS Office and data entry knowledge.</li><li>Good follow-up skills and attention to detail.</li><li>Positive attitude, polite behavior, and strong listening skills.</li><li>Ability to work in a fast-paced admissions environment.</li></ul>Eligibility Criteria:<ul><li>Fresh (Must have good communication) or experienced candidates can apply.</li><li>Prior experience in call center or admissions will be an advantage.</li><li>Training will be provided</li></ul>Job Type: InternshipWork Location: In personJob Types: Full-time, InternshipWork Location: In personPay: Rs15,000.00 per hourWork Location: In person

Intern Required- Call Agents

United Motorcycle Pvt LTD

Customer Sales RepresentativePosition Title: Customer Sales Representative No. of Positions: 10 Location: Lahore, Rawalpindi, Karachi, Multan Salary Range: PKR 50,000 &ndash; 60,000Job OverviewWe are seeking motivated and professional Customer Representatives to join our team. The ideal candidates will have strong communication skills and prior experience in call center services, with the ability to handle customer queries efficiently in an office-based environment.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer inquiries, complaints, and service requests</li><li>Provide accurate information regarding products and services</li><li>Maintain customer records and update systems accordingly</li><li>Ensure high levels of customer satisfaction and service quality</li><li>Follow company policies and communication guidelines</li></ul>Requirements<ul><li>Education: DAE (Diploma of Associate Engineering) &ndash; Electrical</li><li>Experience: Prior experience in Call Center / Customer Service roles preferred</li><li>Strong verbal communication and interpersonal skills</li><li>Basic computer knowledge and data entry skills</li><li>Ability to work in a fast-paced environment</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Representative

Union Developers (Pvt.) Ltd

Job Title: Call Center Lead &ndash; Union DevelopersLocation: [Insert Location] Company: Union DevelopersJob Type: Full-TimeAbout Us: Union Developers is a fast-growing real estate development company delivering high-quality residential and commercial projects. We are seeking an experienced and motivated Call Center Lead to manage and elevate our customer engagement operations.Key Responsibilities:<ul><li>Lead and supervise the call center team to ensure high performance and productivity</li><li>Monitor inbound and outbound calls, ensuring excellent customer service standards</li><li>Develop scripts, workflows, and call handling strategies</li><li>Train, coach, and evaluate call center agents</li><li>Track KPIs such as conversion rates, call quality, and response times</li><li>Coordinate with sales and marketing teams to improve lead generation and conversion</li><li>Handle escalated customer inquiries and resolve issues efficiently</li><li>Prepare performance reports and recommend improvements</li></ul>Requirements:<ul><li>5&ndash;10 years of experience in call center operations (required)</li><li>Experience with a renowned call center (e.g., Ibex) is highly preferred</li><li>Proven experience in a leadership or supervisory role</li><li>Strong communication and interpersonal skills</li><li>Ability to manage, motivate, and develop teams</li><li>Experience with CRM systems and call center software</li><li>Analytical mindset with problem-solving abilities</li><li>Experience in real estate or sales-driven environments is a plus</li><li>Bachelor&rsquo;s degree (preferred)</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Career growth opportunities</li><li>Professional and collaborative work environment</li></ul>Work Location: In person

Call Center Lead

AV Private Limited

Job DescriptionRole: Client Relation Associate Gender: Male/Female Rs. 70000/- Rs. 80000/-Location: Lahore, Johar Town-D2 (In-person) No remote opportunities available. Time: 12pm-10pmCompany Description:Affinity Vibez is hiring on behalf of a group of UK-based companies operating under a single CEO, delivering high-quality services across multiple industries:<ul><li>London Motor Sports &ndash; A UK-based automobile service provider specializing in garage services, vehicle maintenance, diagnostics, and customer-focused car care solutions, selling &amp; purchasing of cars.</li><li>Home World Management &ndash; An international property management company offering end-to-end real estate services, including property management, client handling, and investment support across global markets.</li><li>These companies are committed to excellence, customer satisfaction, and building long-term client relationships through professional and reliable services.</li><li>This not a call center, this is a corporate firm where working as a services provider. </li></ul>Job Duties &amp; Responsibilities:<ul><li>Handle customer inquiries via calls, email, or chat in a professional manner (Depends on the nature of inquiry)</li><li>Provide accurate information about automobile or property management services</li><li>Generate leads and convert prospects into customers (No Fixed Targets)</li><li>Build and maintain strong client relationships</li><li>Maintain customer records and follow up on inquiries</li><li>Collaborate with internal teams to ensure smooth service delivery</li></ul>Requirements:<ul><li>Excellent communication skills (spoken and written English)</li><li>Strong interpersonal and problem-solving abilities</li><li>Ability to work independently and as part of a team</li><li>Previous experience in customer support, sales, or marketing is preferred</li></ul>What we offer:<ul><li>Competitive salary + performance-based increments</li><li>Opportunity to work with UK-based companies</li><li>Career growth and skill development</li><li>Supportive and professional work environment</li><li>Training on Software SAP</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

Client Relation Associate

Agay Barho!

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 Our client Zaz Logistics is looking for a Call Center Supervisor - Customer Service Leadership in Lahore
 
 
 Zaz Logistics is seeking a dedicated Call Center Agent to serve as the primary liaison between the company and its current as well as potential customers. This role requires effective handling of a wide range of customer inquiries, complaints, and issues with a strong focus on customer satisfaction. The ideal candidate embraces ownership in resolving problems, demonstrates excellent communication skills, and actively engages customers to foster positive experiences. Managing a team of 10 agents, the Call Center Agent will lead efforts to maintain high service standards and meet key performance targets.
 
 
 The successful candidate will perform a variety of tasks including handling large volumes of outbound calls, following structured communication scripts, identifying customer needs, and providing timely resolutions or alternatives. Additionally, the ability to spot opportunities for upselling products and building strong, sustainable relationships is critical. This role demands a proactive approach to customer support, attention to detail in documentation, and consistent achievement of both individual and team goals within a dynamic work environment.
 
 
 
 Responsibilities
 
 
 
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 Manage and execute a high volume of outbound calls efficiently while adhering to call center protocols.
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 Follow established communication scripts closely when addressing various customer topics to maintain consistency.
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 Identify and assess customer needs, clarify any uncertainties, research issues thoroughly, and deliver effective solutions or alternatives.
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 Recognize and act on opportunities to upsell products or services to existing customers during interactions.
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 Build and maintain sustainable relationships with customers by providing exceptional service and going beyond standard expectations.
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 Accurately record all customer interactions and relevant information in the call center database in a clear and organized manner.
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 Collaborate with and manage a team of 10 call center agents, providing guidance and support to meet collective and individual performance targets.
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 Set priorities, manage time effectively, and multitask to balance customer needs with call center demands.
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 Continuously monitor personal and team performance against qualitative and quantitative goals to ensure service quality and efficiency.
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 Adapt communication style to suit different customer personality types and situations, maintaining a customer-focused approach.
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 Promote a positive work environment that encourages team collaboration, motivation, and professional development.
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Call Center Supervisor - Customer Service Leadership - TJ / 1849638

Explore 207+ Call center associate in Lahore this May. Find roles across top companies and apply now to boost your career.