call center coordinator - facility managment

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call center agent (healthcare sector) Jobs in Dubai

call center agent (healthcare sector)

call center coordinator - facility managment Jobs in Dubai

call center coordinator medical background

AGE MEDICAL CENTER

Job Title:Call Center Coordinator - Medical Background (Female)Duties and Responsibilities:1. Receiving and Managing Calls:- Responding to customer/patient inquiries via telephone or other communication channels.- Directing calls to the relevant departments or individuals in a professional manner.- Accurately recording data and information in the electronic system.2. Medical and Administrative Support:- Providing initial information about medical services or appointments according to professional standards.- Assisting patients in understanding simple medical procedures or instructions (such as fasting before tests, pre-visit instructions).- Communicating with medical teams (doctors, nurses, technicians) to follow up on patient requests.3. Scheduling and Following Up:- Booking, modifying, and canceling appointments using electronic software.- Sending alerts to patients via text messages or email.4. Customer Service:- Handle patient complaints or inquiries courteously and resolve issues quickly.- Ensure customer satisfaction and a positive experience with the center.5. Required Skills:- Previous experience in a call center or customer service role (preferably in the healthcare sector).- Proficiency in using computers and administrative software (such as medical appointment software).- Excellent communication skills (verbal and written) and the ability to handle work pressure.- Fluency in Arabic and English (a plus).6. Requirements:- Commitment to confidentiality and professionalism in handling medical data.Job Type:Full-timeWork Location:Dubai Jumeirah 3Job Type: Full-time

CALL CENTER Coordinator Medical Background

Tanmyah

Job description:Position: Document Coordinator - Mandoob / PROExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiMandatory &ndash; Driving licensePreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

Document Coordinator - PRO/Mandoob

Grand European Clinic

We are modern aesthetic clinic in Dubai offering advanced medical treatments and premium skincare. We pride ourselves in exceptional client care, professionalism and a welcoming luxury environment. We are looking for a friendly, professional, female Call Center Representative who can speak fluent English and Arabic to join our team.Requirements<ul><li>Fluent in English and Arabic (both spoken and written)</li><li>Female age 25-35 years old</li><li>Preferably with call center, reception, customer service or front-desk experience, in a medical and aesthetic clinic.</li><li>Excellent interpersonal and communication skills, professional and polished appearance</li><li>Basic computer skills and familiarity with EMR booking system, MS Office and POS</li><li>Attention to detail and ability to handle confidential information.</li></ul>Please send your CV (in English) with photo, a short cover letter and availability to: hr@grandeuropeanclinic.aeJob Type: Full-timePay: From AED6,000.00 per monthWork Location: In person

Call Center Representative

SmartWills

<div>
 
 
 SmartWills
 
 is a legal-tech startup in Dubai offering the only fully remote will registration service for expats. We're growing fast and need a
 
 Setter
 
 to book consultation appointments for our sales team.
 
 
 
 The role:
 
 
 <ul>
 <li>
 Call warm leads who already showed interest (not cold calling)
 </li>
 <li>
 Around 40 calls/day, each 2-4 minutes &mdash; short, focused, friendly
 </li>
 <li>
 Book appointments, manage follow-ups, keep the CRM clean
 </li>
 <li>
 Part-time start (~3-4 hours/day), full-time track with visa
 </li>
 </ul>
 
 
 
 
 
 You need:
 
 
 <ul>
 <li>
 Local phone number (or ability to get one immediately)
 </li>
 <li>
 Based in Dubai, working from a coworking space
 </li>
 <li>
 Fluent English
 </li>
 <li>
 Experience in phone-intensive or people-facing work (customer care, retail, call center, hospitality, etc.)
 </li>
 <li>
 Energy, warmth, and the ability to stay friendly after 50 calls
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 1,835 AED/month (part-time)
 </li>
 <li>
 Clear path to full-time + visa sponsorship
 </li>
 <li>
 Growth within a fast-scaling startup
 </li>
 <li>
 A product that genuinely helps families
 </li>
 </ul>
 
 
 
 
 You don&rsquo;t need: Experience in sales, a background in law or finance, or a degree in a specific subject.
 
 
 
 What matters
 
 a naturally friendly tone of voice, the ability to not be put off by rejection, and the discipline to turn up for work and always give your best.
 
 
 
 
 
 How to Apply ?
 
 
 Click on Apply blu buttom
 
</div>

Appointment Setter — SmartWills | Dubai

CLINICA SABAH

Job Summary:Clinica Sabah Group is seeking a professional and customer-focused Call Center Agent who is fluent in Arabic and English and has prior experience in the UAE healthcare sector. The ideal candidate will play a key role in enhancing patient experience and ensuring smooth communication.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Respond to patient inquiries and provide accurate information about services.</li><li>Follow up with patients to ensure satisfaction and continuity of care.</li><li>Maintain and update patient records using CRM systems.</li><li>Handle complaints and resolve issues efficiently.</li><li>Coordinate with medical and administrative teams.</li><li>Ensure confidentiality of patient information at all times.</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Minimum 1+ year experience in a call center role within UAE clinics or hospitals.</li><li>Hands-on experience with CRM systems.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and manage high call volumes.</li><li>Strong organizational and time management skills.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Career growth opportunities.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: AED٢٬٥٠٠٫٠٠&nbsp;لكل شهرالتعليم:<ul><li>دبلوم (مطلوب)</li></ul>الخبرة:<ul><li>Healthcare Sector: سنة واحدة (مطلوب)</li></ul>اللغة:<ul><li>Fluency in Arabic and English (مطلوب)</li></ul>موقع العمل: بشكل شخصي

Call Center Agent (Healthcare Sector)

PinChain Logistics L.L.C

TTransport Coordinator (UAE Experience Required)We are looking for a reliable and experienced Transport Coordinator to manage and coordinate daily transportation and logistics operations. The ideal candidate should have hands-on experience in the UAE logistics market, especially in air freight and freight forwarding operations.⸻Key Responsibilities<ul><li>Plan and coordinate daily transportation and fleet operations</li></ul><ul><li>Schedule shipments and assign vehicles and drivers efficiently</li></ul><ul><li>Coordinate with transporters, drivers, warehouses, and clients</li></ul><ul><li>Track shipments and ensure timely and safe delivery</li></ul><ul><li>Monitor and resolve delivery delays or operational issues</li></ul><ul><li>Handle air freight operations, including booking and documentation</li></ul><ul><li>Maintain accurate records (AWB, POD, invoices, etc.)</li></ul><ul><li>Ensure compliance with UAE transport regulations and company policies</li></ul><ul><li>Coordinate loading and unloading activities</li></ul><ul><li>Respond to customer inquiries regarding shipment status</li></ul>⸻Requirements<ul><li>Must have UAE experience in logistics / transport / freight forwarding</li></ul><ul><li>Good knowledge of air freight operations</li></ul><ul><li>Familiar with systems such as Calogi and MIRSAL II</li></ul><ul><li>Experience working with Emirates SkyCargo and DNATA</li></ul><ul><li>Good understanding of airport operations in DWC and DXB</li></ul><ul><li>Strong communication and coordination skills</li></ul><ul><li>Good organizational and time-management abilities</li></ul><ul><li>Problem-solving mindset and ability to work under pressure</li></ul><ul><li>Proficiency in MS Excel and reporting</li></ul>⸻Preferred Background<ul><li>Experience as a Transport Coordinator / Fleet Coordinator</li></ul><ul><li>Experience in freight forwarding companies</li></ul><ul><li>Knowledge of UAE customs clearance procedures</li></ul>⸻LocationDubai, United Arab EmiratesJob Type: Full-timeWork Location: In person

transport coordinator

Al Shaali Moto Trading L.l.C

Key Responsibilities:<ul><li>Supervise daily activities of CRM and call center agents</li><li>Monitor inbound/outbound calls and ensure quality standards</li><li>Ensure proper handling and timely follow-up of all leads and customer inquiries</li><li>Coach and guide team members to improve performance and service quality</li><li>Prepare and present monthly CRM and call center reports</li><li>Track KPIs such as lead conversion, call performance, and customer satisfaction</li><li>Conduct lost sales analysis and suggest improvement actions</li><li>Maintain accurate customer data and CRM system usage</li><li>Handle escalated customer complaints professionally</li><li>Coordinate with sales and after-sales teams to enhance customer journey</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field</li><li>3&ndash;5 years of experience in CRM or call center operations within the automotive industry</li><li>Proven experience supervising a team</li><li>Strong analytical and reporting skills</li><li>Excellent communication skills</li><li>Fluent in Arabic and English (mandatory)</li></ul>Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per monthWork Location: In person

CRM Supervisor

Explore 1083+ Call center coordinator medical background in Dubai this April. Find roles across top companies and apply now to boost your career.