call center executive

call center representative

logistics coordinator

operations manager

project coordinator

call center coordinator facility managment

Al MOOSA GROUP

Job DescriptionMain Tasks and Responsibilities:1. Answer inbound calls in a timely and friendly manner from tenants2. Evaluate problems and complaints of the tenants and enter in the system (AMFM)3. Assign complaints/work to the technician via work orders4. Route calls to other team members whenever needed5. Make relevant notes from customer interactions6. Arrange vehicle and materials when needed7. Complete call logs and reports8. Maintain attendance sheets9. Prepare daily work distribution chart10. Raising martial requisitions11. Purchasing any equipment, tools, or materials that may be required12. Manage &amp; update customer databases13. Follow-up on customer calls14. Developing maintenance plans and implementing them.15. Ensuring quality control standards are consistently met.16. Keeping track of supply and material inventories.17. Verifying and registering overtime of staff18. Updating maintenance logs for all machinery19. Establishing protocols for non-mechanical maintenance20. Ensuring basic tools and machinery are in working order by performing regular inspections21. Assessing procedures and making recommendations for improvement.22. Performs any other functions related to the job scope, the management deem necessary as designated.Required Knowledge, Skills, Abilities (and/or Other Attributes):1. Bachelor&rsquo;s degree or Diploma holder2. With very good knowledge in Customer Service.3. Preferably with considerable experience working in the UAE being well versed with Facility Maintenance.4. Good facility of Language (English) and communication skills.5. Open to all Nationalities.Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Call Center Coordinator - Facility Managment

Tanmyah

Job description:Position: Document Coordinator - Mandoob / PROExperience: 3 &ndash; 5yrsLocation: Silicon Oasis, DubaiMandatory &ndash; Driving licensePreferable: Arabic speakerJob Responsibility:<ul><li>Minimum of 3 to 5 years of experience in facilities management or similar role.</li><li>Experience in an outsourcing organization or service administration company at the same level</li><li>Collect and check of receiving documents sent by dib to the call center agents/ supervisor.</li><li>Review the collected documents to ensure match with assigned appointment by the call center agents and supervisor</li><li>Contact the buyer and seller to reaffirm the appointment initiated by the call center agents and proceed for delivery</li><li>Inspect and check the vehicle details/ car before the delivery to ensure all details and condition is as per requirement /invoice</li><li>Check the required documents i.e., original insurance named to dib and its value, selling letter named to dib, customs papers prepared by the showrooms.</li><li>Highlighting any vehicle defects or mismatch in case any to the supervisor/call center agents immediately for further actions and declining the delivery in a well-mannered.</li><li>Ensure also the buyer checks the vehicle before proceeding to sign the contract</li><li>Complete the delivery process once the inspected vehicles and documents are satisfactory then proceed to complete the delivery process.</li><li>Confirm and clarify to the call center agent and supervisor that the delivery process is completed.</li><li>Handover the complete set of documents to al tanmyah services representative (supervisor or call center agents) for further processing</li><li>Ability to timely completion of assigned work</li><li>Ability to carry out work in accordance with sla/agreement with management</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthWork Location: In person

Document Coordinator - PRO/Mandoob

AGE MEDICAL CENTER

Job Title:Call Center Coordinator - Medical Background (Female)Duties and Responsibilities:1. Receiving and Managing Calls:- Responding to customer/patient inquiries via telephone or other communication channels.- Directing calls to the relevant departments or individuals in a professional manner.- Accurately recording data and information in the electronic system.2. Medical and Administrative Support:- Providing initial information about medical services or appointments according to professional standards.- Assisting patients in understanding simple medical procedures or instructions (such as fasting before tests, pre-visit instructions).- Communicating with medical teams (doctors, nurses, technicians) to follow up on patient requests.3. Scheduling and Following Up:- Booking, modifying, and canceling appointments using electronic software.- Sending alerts to patients via text messages or email.4. Customer Service:- Handle patient complaints or inquiries courteously and resolve issues quickly.- Ensure customer satisfaction and a positive experience with the center.5. Required Skills:- Previous experience in a call center or customer service role (preferably in the healthcare sector).- Proficiency in using computers and administrative software (such as medical appointment software).- Excellent communication skills (verbal and written) and the ability to handle work pressure.- Fluency in Arabic and English (a plus).6. Requirements:- Commitment to confidentiality and professionalism in handling medical data.Job Type:Full-timeWork Location:Dubai Jumeirah 3Job Type: Full-time

CALL CENTER Coordinator Medical Background

Amazon Web Services (AWS)

<div>
 
 Description
 
 
 
 AWS have an exciting Data Center Operations Engineer opportunity in Dubai available for a UAE national with family book. AWS are committed to contributing towards the UAE&rsquo;s goal of employing 75,000 Emiratis in the private sector and Ministerial Resolution No.279.
 
 
 AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we&rsquo;re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain &mdash; and we&rsquo;re looking for talented people who want to help.
 
 
 You&rsquo;ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You&rsquo;ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you&rsquo;ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
 
 
 Amazon Web Services (AWS) is looking for a UAE National Data Center Engineering Operations Engineer to join our expanding Data Centers (DC) Cloud regions. Data Center Engineering Operations Engineer is a hands-on electrical and mechanical equipment troubleshooting and operation responder.
 
 
 As an Engineering Operations Engineer, you will operate and maintain AWS DCs&rsquo; world-class mechanical and electrical infrastructure following a process-oriented approach. In addition, you will oversee facility operations and ensure the implementation of safety procedures.
 
 
 If you like to apply your electrical and mechanical skills to solve problems while striving for operational excellence, we would like to meet you. Your work will help maintain availability for customers and ensure the upkeep and operation of the technical infrastructure in the DC.
 
 
 Key job responsibilities
 
 
 SAFETY
 
 
 <ul>
 <li>
 Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
 
 
 </li>
 </ul>
 ENGINEERING &amp; FACILITY OPERATIONS AND MAINTENANCE
 
 
 <ul>
 <li>
 You will be supporting electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS&rsquo;s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
 </li>
 <li>
 Operate and maintain mechanical and electrical, mechanical, emergency generator, HVAC and fire/life safety equipment within the data center
 </li>
 <li>
 Troubleshoot facility and rack-level events within internal SLAs
 </li>
 <li>
 Perform root cause analysis of equipment failures
 </li>
 <li>
 Drive innovation while reducing operational costs in the facilities
 
 
 </li>
 </ul>
 A day in the life
 
 
 <ul>
 <li>
 Work rotational shifts of 4 days of 12 hours shifts (2 days followed by 2 nights), and 4 days off (including night, weekends and holidays) / Respond to on-call rotation reaction to off-duty emergency calls
 </li>
 <li>
 Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
 </li>
 <li>
 Supervise contractors who perform servicing or preventive maintenance
 </li>
 <li>
 Perform the following tasks, with or without reasonable accommodation:
 </li>
 <li>
 Occasionally Move objects/material (weight limits in accordance with regulations)
 </li>
 <li>
 Work in outdoor weather conditions.
 </li>
 <li>
 Work in noisy environments
 </li>
 <li>
 Work at heights and from ladders
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 About AWS
 
 
 Diverse Experiences
 
 
 AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
 Why AWS?
 
 
 Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
 
 Inclusive Team Culture
 
 
 AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
 
 
 Mentorship &amp; Career Growth
 
 
 We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
 
 
 Work/Life Balance
 
 
 We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 UAE National with family book
 </li>
 <li>
 Bachelor's degree Mechanical or Electrical Engineering
 </li>
 <li>
 Knowledge of mechanical systems (Mechanical, HVAC systems, Controls), knowledge of key electrical competencies and theory
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working in operations of critical facilities which require in-depth knowledge in electrical, mechanical, and control systems
 </li>
 <li>
 Experience working in a data center or mission critical environment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADS Emirates LLC (Dubai South On-Shore Branch)
 
 
 Job ID: A3157823
</div>

Data Center Facility Engineer (Mechanical/Electrical) - UAE National Only, AWS

VALTRANS TRANSPORTATION SYSTEMS & SERVICES

Responsibilities:- Answer incoming calls and assist customers with their parking inquiries and issues.- Provide accurate information about parking rates, availability, and policies.- Handle customer complaints and resolve them efficiently and professionally.- Document all customer interactions thoroughly in the company database.- Collaborate with on-site parking staff to address customer concerns and improve service.- Follow up with customers as needed to ensure satisfaction and resolve outstanding issues.Skills and Qualifications:- Excellent communication and interpersonal skills.- Arabic Language will be an advantage.- Strong problem-solving abilities and customer service orientation.- Ability to work in a fast-paced environment and handle multiple calls efficiently.- Basic computer skills and familiarity with call center software.- Attention to detail and ability to document interactions accurately.- Previous experience in customer service or call center environments is a plus.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you join immediately?</li></ul>Experience:<ul><li>Call Center Representative: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

CLINICA SABAH

Job Summary:Clinica Sabah Group is seeking a professional and customer-focused Call Center Agent who is fluent in Arabic and English and has prior experience in the UAE healthcare sector. The ideal candidate will play a key role in enhancing patient experience and ensuring smooth communication.Key Responsibilities:<ul><li>Handle inbound and outbound calls in a professional manner.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Respond to patient inquiries and provide accurate information about services.</li><li>Follow up with patients to ensure satisfaction and continuity of care.</li><li>Maintain and update patient records using CRM systems.</li><li>Handle complaints and resolve issues efficiently.</li><li>Coordinate with medical and administrative teams.</li><li>Ensure confidentiality of patient information at all times.</li></ul>Requirements:<ul><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Minimum 1+ year experience in a call center role within UAE clinics or hospitals.</li><li>Hands-on experience with CRM systems.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work under pressure and manage high call volumes.</li><li>Strong organizational and time management skills.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Career growth opportunities.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: AED٢٬٥٠٠٫٠٠&nbsp;لكل شهرالتعليم:<ul><li>دبلوم (مطلوب)</li></ul>الخبرة:<ul><li>Healthcare Sector: سنة واحدة (مطلوب)</li></ul>اللغة:<ul><li>Fluency in Arabic and English (مطلوب)</li></ul>موقع العمل: بشكل شخصي

Call Center Agent (Healthcare Sector)

Manpower Middle East

<div>
 
 We are looking for a dedicated and customer-focused
 
 Call Center Specialist
 
 to join our team. The ideal candidate will be responsible for handling high volumes of customer interactions while delivering exceptional service and ensuring a positive customer experience.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle inbound and outbound calls in a professional and timely manner.
 </li>
 <li>
 Respond to customer inquiries, requests, and complaints with accuracy and efficiency.
 </li>
 <li>
 Provide clear and accurate information about products and services.
 </li>
 <li>
 Resolve customer issues and escalate complex cases when necessary.
 </li>
 <li>
 Maintain detailed and accurate records of all customer interactions in the system.
 </li>
 <li>
 Meet individual and team performance targets, including call handling time and customer satisfaction.
 </li>
 <li>
 Follow company policies, procedures, and quality standards at all times.
 </li>
 <li>
 Identify opportunities to improve customer service processes and overall experience.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in a call center or customer service role.
 </li>
 <li>
 Excellent verbal communication and active listening skills.
 </li>
 <li>
 Strong problem-solving and conflict resolution abilities.
 </li>
 <li>
 Ability to work in a fast-paced, high-volume environment.
 </li>
 <li>
 Basic proficiency in MS Office and CRM systems.
 </li>
 <li>
 Strong organizational skills and attention to detail.
 </li>
 <li>
 Flexibility to work shifts if required.
 </li>
 </ul>
 
 
 
 
 This role is ideal for individuals who thrive in a dynamic environment and are passionate about delivering excellent customer service.
 
</div>

Call Center Specialist

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