customer service representative Jobs in Lahore

customer service representative

truck dispatcher

call center agents

call center agent

call center agent (digital services) Jobs in Lahore

call center agent (digital services)

call center dispatcher

Nixxe Solutions LLC

Nixxe Solutions LLC is hiring a customer sales representatives for the Sales for US campaign.Timings: Night shift (8 PM - 5 AM)Location: Johar Town, LahoreRequirements:Fluent in spoken EnglishFreshers are encouraged to apply also.Experience in call center (preferred).Benefits:Competitive fixed basic salary and uncapped commission structure.Increment after probation.Comprehensive training and development programs.Opportunities for career advancement.Quarterly Hi-teas.Monthly Awards.Friendly atmosphere and entertainment room.Job Type: Full-timePay: Up to Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English fluently (Preferred)</li></ul>Work Location: In person

Call Center Agent (night shift)

BM Global

We have 3 shiftsNIGHT SHIFTMORNING SHIFTEVENING SHIFTFemales are highly preferred ,,Job Summary:We are seeking a reliable and detail-oriented Inbound Limousine Dispatcher to manage incoming calls and coordinate luxury transportation services in a timely and professional manner. The ideal candidate will be the first point of contact for clients, responsible for handling bookings, managing driver schedules, and ensuring smooth operations of inbound ride requests.Key Responsibilities:<ul><li>Handle all inbound calls, emails, and booking requests from customers with a high level of professionalism and courtesy.</li><li>Dispatch chauffeurs to scheduled pickups and monitor job progress in real-time.</li><li>Maintain accurate and up-to-date trip information in dispatching software.</li><li>Communicate clearly with drivers regarding pickup details, traffic delays, or changes in assignments.</li><li>Ensure timely coordination between customers, drivers, and customer service teams.</li><li>Monitor flights (if applicable) to adjust pickup times for airport transfers.</li><li>Resolve service issues or last-minute changes efficiently to maintain customer satisfaction.</li><li>Maintain logs and documentation of trips, driver status, and incidents.</li><li>Adhere to company safety, privacy, and operational protocols at all times.</li></ul>Requirements:<ul><li>High school diploma or equivalent; additional education is a plus.</li><li>Previous experience in dispatching, transportation, or customer service preferred.</li><li>Excellent verbal communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Proficiency with dispatch software, GPS systems, and Microsoft Office Suite.</li><li>Strong attention to detail and organizational skills.</li><li>Flexibility to work nights, weekends, or holidays, if required.</li></ul>Preferred Qualifications (Nice to Have):<ul><li>Experience in limousine, shuttle, CAB or luxury transportation industry.</li><li>Familiarity with local geography, traffic patterns, and airport procedures.</li><li>English proficiency is an advantage.</li></ul>What We Offer:<ul><li>Competitive hourly wage or salary</li><li>Paid training and growth opportunities</li><li>Supportive team environment</li><li>Shift flexibility and possible overtime</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

INBOUND CSR (dispatcher)

Grand City

Key Responsibilities:1. Inbound and Outbound Calls&middot; Handle inbound calls from customers regarding payment due dates, account status, and recovery-related inquiries.&middot; Make outbound calls to clients for payment reminders, settlement discussions, and overdue balance recovery.&middot; Engage with customers who are in arrears, offering solutions and payment plans to bring their accounts up to date.&middot; Provide information about ongoing real estate projects, payment plans, and relevant offers.2. Queries Resolution&middot; Resolve customer queries related to their real estate investments, payment status, and account balances.&middot; Explain payment options, penalties, payment schedules, and any related terms and conditions.&middot; Assist clients in understanding their payment history, making necessary adjustments if applicable.&middot; Address and resolve client disputes related to payments, fees, and recovery processes.3. WhatsApp Communication Management&middot; Manage WhatsApp accounts for sending payment reminders, discount offers, and promotional messages.&middot; Share payment options, deadlines, and recovery information through WhatsApp to keep clients informed.&middot; Send voice notes to clients, explaining payment issues or offering personalized recovery solutions.&middot; Use WhatsApp to build better client relationships and encourage timely payments.4. Payment Sharing and Account Statements&middot; Generate and send payment statements to clients upon request and ensure timely delivery of all necessary documents.&middot; Share information on outstanding payments, payment history, and outstanding balances with customers.&middot; Assist clients in understanding their financial position with Grand City and help clarify any discrepancies.5. Payment Recovery &amp; Settlements&middot; Facilitate discussions with customers on overdue payments and provide clear options for settling debts.&middot; Offer flexible payment plans or settlement options to clients in arrears, ensuring a smooth recovery process.6. Data Entry and Documentation&middot; Accurately document all customer interactions, ensuring details are recorded in the customer management system.&middot; Maintain up-to-date client records, noting payment status, outstanding amounts, and communication history.&middot; Ensure that all communications (calls, WhatsApp messages, emails) are logged appropriately.7. Compliance and Reporting&middot; Maintain confidentiality of customer data and financial information at all times.&middot; Report daily progress on recovery targets, call outcomes, and payment statuses to management.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Recover Call Center Agent

ANALTYTICA

Job Title: Recruitment Executive (Female &ndash; Hybrid)Company: ATU Logistics Location: Lahore Job Type: Full-Time | HybridJob Overview:ATU Logistics is seeking a talented and proactive Recruitment Executive to manage the full recruitment lifecycle and support talent acquisition functions across the organization. The ideal candidate will have hands-on experience in sourcing, screening, interviewing, and onboarding candidates for various departments, especially roles in logistics, operations, dispatching, customer support, and sales. This role requires strong communication skills, attention to detail, and the ability to work independently in a hybrid environment.Key Responsibilities:<ul><li>Manage end-to-end recruitment for all company positions including logistics staff, call center agents, dispatchers, sales representatives, and administrative roles.</li><li>Source candidates through multiple channels such as LinkedIn, job portals, referrals, social media, talent databases, and networking.</li><li>Conduct initial screening calls, shortlist candidates, schedule interviews, and coordinate with hiring managers.</li><li>Develop and maintain a strong talent pipeline for high-demand roles within ATU Logistics.</li><li>Assist in writing and posting job descriptions on recruitment portals and social platforms.</li><li>Conduct background checks, verify documents, and manage pre-employment formalities.</li><li>Assist with onboarding processes including documentation, orientation, and coordination with HR operations.</li><li>Maintain and update applicant tracking systems (ATS) and recruitment dashboards.</li><li>Collaborate with department heads to understand staffing needs and workforce planning.</li><li>Ensure a smooth and professional candidate experience throughout the hiring process.</li><li>Support HR initiatives such as employee engagement, performance tracking, and policy implementation as needed.</li></ul>Required Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.</li><li>Experience in recruitment, talent acquisition, HR coordination, or hiring for logistics/BPO/call center roles.</li><li>Strong communication skills in English (verbal and written).</li><li>Proficiency in using ATS systems, LinkedIn Recruiter, job boards, and Microsoft Office.</li><li>Excellent interviewing, screening, negotiation, and follow-up skills.</li><li>Ability to multitask, prioritize tasks, and manage high-volume recruitment.</li><li>Professional, detail-oriented, and able to maintain confidentiality.</li></ul>Preferred Skills:<ul><li>Prior experience hiring for logistics operations, dispatching teams, outbound sales, customer support, warehouse staff, or BPO campaigns.</li><li>Knowledge of recruitment metrics, talent assessment techniques, and HR documentation.</li><li>Strong understanding of modern sourcing strategies and candidate engagement.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Hybrid working model (office + remote)</li><li>Performance-based incentives</li><li>Opportunity to grow within HR &amp; Talent Acquisition</li><li>Training and continuous professional development</li></ul>Recruitment Executive | Talent Acquisition | Hiring Specialist | HR Coordinator | Female Recruiter | Logistics Recruitment | Dispatcher Hiring | BPO Recruitment | Call Center Hiring | Sourcing Specialist | Hybrid Jobs Lahore | ATU Logistics Careers | Candidate Screening | Interview Coordination | Job Posting | HR Assistant | Recruitment Operations | Applicant Tracking System | Talent Pipeline | HR RecruitmentJob Type: Full-timeWork Location: In person

Recruitment Executive (Female – Hybrid)

I Tech

Telesales Agent &ndash; Truck Dispatch U.S. Campaign (Night Shift) | LahoreLocation: On-site, Model Town Link Road (Opp. Alannah Mall), Lahore Shift: 6:00 PM &ndash; 3:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-time Salary: Rs. 35,000 &ndash; 80,000 + High IncentivesAbout the RoleWe are hiring Telesales Agents for our U.S.-based Truck Dispatch / Financial Estimation Campaign. If you have strong English communication skills, confidence on calls, and enjoy speaking with customers, this is a great opportunity to grow in a fast-paced international telesales environment.Freshers are encouraged to apply &mdash; full paid training will be provided.Key Responsibilities<ul><li>Make outbound calls to U.S. clients for dispatch and estimation services</li><li>Communicate clearly, confidently, and professionally</li><li>Maintain accurate CRM records and follow up with interested leads</li><li>Achieve daily and monthly performance/sales targets</li></ul>Requirements<ul><li>Excellent spoken English (mandatory)</li><li>Confident, energetic, and persuasive communication skills</li><li>Freshers/less experience welcome</li><li>(BPO/telesales experience in international campaigns is a plus, not mandatory)</li><li>Comfortable working night shift (U.S. hours)</li><li>On-site availability at Model Town Link Road, Lahore</li></ul>Perks &amp; Benefits<ul><li>Fixed salary + high performance-based incentives</li><li>Saturday &amp; Sunday off</li><li>Paid training and ongoing skill development</li><li>Supportive and growth-oriented work environment</li><li>Fast career progression to Senior Sales or Team Lead roles</li></ul>Contact: +92 306 1364123Job Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Telesales Agent – Truck Dispatch U.S. Campaign (Night Shift) | Lahore

Telesales Agent &ndash; Truck Dispatch U.S. Campaign (Night Shift) | LahoreLocation: On-site, Model Town Link Road (Opp. Alannah Mall), Lahore Shift: 6:00 PM &ndash; 3:00 AM (Monday&ndash;Friday) Off Days: Saturday &amp; Sunday Job Type: Full-time Salary: Rs. 35,000 &ndash; 50,000 + High IncentivesAbout the RoleWe are hiring Telesales Agents for our U.S.-based Truck Dispatch / Financial Estimation Campaign. If you are confident on calls, have strong English communication skills, and enjoy interacting with clients, this role provides an excellent opportunity to grow in a fast-paced international telesales environment.Freshers are encouraged to apply &mdash; full paid training is provided.Key Responsibilities<ul><li>Make outbound calls to U.S. clients for dispatch and estimation services</li><li>Communicate clearly, confidently, and professionally</li><li>Maintain accurate CRM records and follow up with interested leads</li><li>Achieve daily and monthly performance/sales targets</li></ul>Requirements<ul><li>Excellent spoken English (mandatory)</li><li>Confident, energetic, and persuasive communication style</li><li>Freshers / less experience welcome</li><li>International BPO/telesales experience is a plus (not mandatory)</li><li>Comfortable working night shift (U.S. hours)</li><li>Must be available on-site at Model Town Link Road, Lahore</li></ul>Perks &amp; Benefits<ul><li>Fixed salary + high performance-based incentives</li><li>Saturday &amp; Sunday off</li><li>Paid training and continuous skill development</li><li>Supportive and growth-focused work environment</li><li>Fast career progression to Senior Sales or Team Lead roles</li></ul>Contact: +92 306 1364123Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Service Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;. We are looking Truck Dispatcher and the requirements areJob Duties of a Truck Dispatcher1. Load Planning &amp; Scheduling<ul><li>Plan, schedule, and coordinate daily freight loads.</li><li>Assign loads to drivers based on availability, route optimization, and customer requirements.</li><li>Ensure timely pickup and delivery of shipments.</li></ul>2. Communication &amp; Coordination<ul><li>Act as the main point of contact between drivers, shippers, and brokers.</li><li>Communicate load details, route instructions, and updates clearly to drivers.</li><li>Maintain continuous communication to handle any changes or issues during transit.</li></ul>3. Route Optimization<ul><li>Determine efficient and cost-effective routes.</li><li>Use dispatching and GPS tracking tools to monitor driver locations.</li><li>Adjust routes in real-time based on traffic, weather, or delays.</li></ul>4. Documentation &amp; Record Keeping<ul><li>Prepare and maintain load confirmations, bill of lading (BOL), delivery receipts, and dispatch logs.</li><li>Update TMS (Transportation Management System) with accurate trip details.</li><li>Ensure compliance with DOT and company regulations.</li></ul>5. Problem Solving<ul><li>Handle emergency situations such as breakdowns, delays, or load issues.</li><li>Find quick solutions to keep deliveries on schedule.</li><li>Coordinate roadside assistance when required.</li></ul>6. Customer Service<ul><li>Provide updates to customers regarding load status and delivery times.</li><li>Address customer inquiries and resolve complaints professionally.</li><li>Maintain strong relationships with clients and carriers.</li></ul>7. Negotiation &amp; Rate Management<ul><li>Negotiate rates with brokers and shippers.</li><li>Ensure loads are profitable while maintaining service quality.</li><li>Verify rate confirmations and payment terms.</li></ul>8. Driver Support<ul><li>Assist drivers with paperwork, load information, fuel locations, and trip guidance.</li><li>Monitor driver hours-of-service for safety and compliance.</li><li>Provide motivation and support to maintain smooth operations.</li></ul>Requirements:<ul><li>Graduation/A Level</li><li>Fluent in English</li><li>Fresh to 6 months experience in same campaign or Call center or BPO</li></ul>Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, LahoreAPPLY AT: hr@webexenterprises.comor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Representative - Truck Dispatcher

Explore 283+ Call center dispatcher in Lahore this December. Find roles across top companies and apply now to boost your career.

283 call center dispatcher jobs IN Lahore

Call Center Agent (night shift)

INBOUND CSR (dispatcher)

Recover Call Center Agent

Recruitment Executive (Female – Hybrid)

Telesales Agent – Truck Dispatch U.S. Campaign (Night Shift) | Lahore

Telesales Agent – Truck Dispatch U.S. Campaign (Night Shift) | Lahore

Customer Service Representative - Truck Dispatcher