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aca customer support and lead verifier-night shift Jobs in Rawalpindi

aca customer support representative – night shift Jobs in Rawalpindi

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call center agent for us trucking industry Jobs in Rawalpindi

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call center experienced dispatch agent us trucking industry

ARFA TECH

Kindly go through the job details before submitting your application.Location: Chaklala Scheme 3, Rawalpindi Job Type: Full-Time (Onsite) Shift: 6:00 PM &ndash; 3:00 AMPosition OverviewWe are seeking a skilled Dispatch Agent with hands-on experience in U.S. truck dispatching. The ideal candidate will be responsible for coordinating daily operations, securing profitable loads, and ensuring smooth communication with drivers and brokers.Key Responsibilities<ul><li>Oversee and manage day-to-day dispatch activities</li><li>Source and secure loads through platforms like DAT and Truckstop</li><li>Negotiate competitive rates with brokers and shippers</li><li>Maintain clear and consistent communication with drivers</li><li>Monitor shipments and proactively handle any operational issues</li></ul>Requirements<ul><li>Minimum 1 year of experience in U.S. truck dispatching</li><li>Familiarity with load boards, routes, and market rates</li><li>Strong English communication skills (spoken and written)</li><li>Ability to perform under pressure in a fast-paced environment</li></ul>What We Offer<ul><li>Market-competitive salary with performance-based incentives</li><li>Clear career progression opportunities</li><li>Collaborative and supportive work culture</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per hourWork Location: In person

Call Center Experienced Dispatch Agent (US Trucking Industry)

Please read the full job description carefully before applying.Location: Chaklala Scheme 3, Rawalpindi Employment Type: Full-Time (Onsite) Working Hours: 6:00 PM &ndash; 3:00 AMAbout the RoleWe are looking for an experienced Truck Dispatch Agent who understands the dynamics of the U.S. trucking industry. In this role, you will handle daily dispatch operations, coordinate with drivers, and secure high-paying loads while ensuring smooth execution from pickup to delivery.Key Responsibilities<ul><li>Manage daily dispatch operations and scheduling for assigned trucks</li><li>Find and book loads using platforms such as DAT and Truckstop</li><li>Negotiate rates with brokers to maximize profitability</li><li>Stay in constant communication with drivers to ensure timely updates</li><li>Track shipments and resolve any issues that may arise during transit</li></ul>Requirements<ul><li>At least 1 year of hands-on experience in U.S. truck dispatching</li><li>Solid understanding of load boards, lanes, and current market pricing</li><li>Strong command of English, both verbal and written</li><li>Ability to multitask and perform efficiently in a high-pressure environment</li></ul>What You&rsquo;ll Get<ul><li>Competitive salary package with performance-based bonuses</li><li>Opportunities for career growth and advancement</li><li>A positive and team-oriented work environment</li></ul>Pay: Rs60,000.00 - Rs120,000.00 per hourWork Location: In person

Call Center Agent for US Trucking Industry

Sales Agent &ndash; Trucking Industry (Onsite | Night Shift)Before you apply, please review the job details below carefully.Location: Chaklala Scheme 3, Rawalpindi Job Type: Full-Time (Onsite) Shift Timing: 6:00 PM &ndash; 3:00 AMRole SummaryWe are looking for a motivated and experienced Sales Agent with a solid background in the trucking or logistics sector. In this role, you will focus on acquiring new clients, closing sales, and maintaining strong relationships with customers in the U.S. market.What You&rsquo;ll Do<ul><li>Prospect and connect with potential clients within the U.S. trucking industry</li><li>Turn leads into active, long-term customers</li><li>Handle pricing discussions and successfully close sales deals</li><li>Build and maintain strong client relationships to ensure repeat business</li><li>Consistently meet or exceed monthly sales goals</li></ul>What We&rsquo;re Looking For<ul><li>At least 1 year of experience in trucking or logistics sales</li><li>Strong communication, negotiation, and closing abilities</li><li>Fluent in English (both verbal and written)</li><li>Goal-oriented with a proactive and self-motivated approach</li></ul>What We Offer<ul><li>Attractive salary package with performance-based commission</li><li>Opportunities for professional growth and advancement</li><li>Supportive and professional workplace environment</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per hourWork Location: In person

Call Center Senior Sales Agent outbound

Please Review the Details Carefully Before ApplyingLocation: Chaklala Scheme 3, Rawalpindi, Pakistan Work Type: Onsite / Full-time Night Shift Working Hours: 6:00 PM &ndash; 3:00 AMJob OverviewWe are hiring an experienced Sales Agent with a background in the trucking/logistics industry. The candidate will be responsible for generating leads, closing deals, and building long-term client relationships.Key Responsibilities<ul><li>Identify and reach out to potential clients in the US trucking market</li><li>Convert leads into long-term customers</li><li>Negotiate pricing and close deals</li><li>Maintain client relationships and ensure customer satisfaction</li><li>Achieve monthly sales targets</li></ul>Requirements<ul><li>Minimum 1 year of experience in trucking sales</li><li>Strong sales, negotiation, and closing skills</li><li>Fluent English communication (spoken &amp; written)</li><li>Self-driven and target-oriented mindset</li></ul>What We Offer<ul><li>Competitive salary + commission</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Pay: Rs40,000.00 - Rs120,000.00 per hourWork Location: In person

Call Center Experienced Sales Agent (US Trucking Industry)

SAS Fairdeal PVT.ltd

Job Opportunity: Inbound Customer Service Representatives (CSRs) / OperatorsWe are hiring experienced Inbound Customer Service Representatives (CSRs) / Operators to work for a Taxi Company based in the United Kingdom.Job Title: Taxi Operator &amp; DispatcherLocation: PWD, RawalpindiJob Type: Full-Time (Shift-Based)Pay: PKR 300 &ndash; 400 per hourMaximum Hours/Week: 40 hoursJob Description:We are hiring a Taxi Operator &amp; Dispatcher to join our call center team based in PWD, Rawalpindi. This is a shift-based role with a maximum of 40 working hours per week. The ideal candidate must have prior experience dispatching and operating in the(UK) and be able to manage bookings, coordinate with drivers, and provide excellent customer service.Responsibilities<ul><li>Coordinate and schedule deliveries for drivers, ensuring optimal routes are taken.</li><li>Communicate effectively with drivers to provide updates and resolve any issues that may arise during delivery.</li><li>Maintain accurate records of deliveries, including tracking information and delivery confirmations.</li><li>Assist in heavy lifting and loading/unloading of goods as required.</li><li>Monitor vehicle performance and ensure that all vehicles are maintained in good working order.</li><li>Collaborate with team members to improve dispatch processes and enhance overall efficiency.</li></ul>Qualifications<ul><li>Previous experience as a Dispatch Operator or in a similar role is preferred.</li><li>Valid commercial driving licence is advantageous; experience as a van driver or delivery driver is a plus.</li><li>Strong communication skills, both verbal and written, to facilitate clear interactions with drivers and team members.</li><li>Ability to perform heavy lifting and maintain physical stamina throughout the shift.</li><li>Proficient in using dispatch software and technology for tracking deliveries.</li><li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li></ul>If you are passionate about logistics and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Dispatch Operator. Job Requirements: UK returnees preferred.Must have past experience in the UK and the ability to communicate effectively with people in the UK. Ability to adapt to and use a British accent. Fluent English speaking and writing skills required (preferably British English).Job Type: Full-timePay: Rs350.00 - Rs450.00 per hourApplication Question(s):<ul><li>Are you well aware and expert of ICABBI?</li></ul>Experience:<ul><li>Taxi Operator / Dispatcher: 1 year (Preferred)</li></ul>Work Location: In person

Taxi Operator & Dispatcher UK

Right City

Job Title: QA Executive &ndash; Rawalpindi Company: Simply BPO Location: Rawalpindi (Bahria Phase 2) Job Type: Full-Time Shift: Day ShiftAbout Simply BPOSimply BPO is a growing outsourcing company focused on delivering high-quality customer sales services while maintaining strong compliance and performance standards.Job DescriptionSimply BPO is hiring a QA Executive responsible for ensuring quality, compliance, and performance across all customer interactions, particularly within UK-based campaigns.Key Responsibilities<ul><li>Monitor daily agent calls and evaluate performance using QA scorecards across campaigns</li><li>Ensure all interactions meet legal, compliance, and campaign standards </li><li>Verify mandatory compliance requirements for each campaign</li><li>Review script adherence, tone, clarity, and communication quality </li><li>Assess empathy, customer handling, and qualification depth during calls</li><li>Validate accuracy of data and CRM entries </li><li>Monitor process adherence and highlight deviations</li><li>Prepare daily, weekly, and monthly QA reports with performance insights</li><li>Maintain QA dashboards and documentation </li><li>Track AHT and identify inefficiencies such as delays or silences</li><li>Provide structured feedback with timestamps and error categorization</li><li>Coordinate with Team Leads and Trainers for performance improvement</li><li>Ensure confidentiality and professionalism in all QA activities </li></ul>Additional Responsibilities (Added for Indeed Optimization)<ul><li>Identify trends and recommend process improvements</li><li>Ensure adherence to KPIs such as CSAT, QA scores, and compliance rates</li></ul>Requirements<ul><li>Minimum 1 year experience as QA in a call center/BPO</li><li>Strong command of English (spoken &amp; written)</li><li>Excellent listening, analytical, and evaluation skills</li><li>Strong attention to detail</li><li>Good understanding of KPIs (AHT, CSAT, QA, Compliance)</li><li>Proficient in MS Excel / Google Sheets</li><li>Experience with UK campaigns (preferred)</li></ul>What We Offer<ul><li>Market-competitive salary</li><li>Career growth opportunities</li><li>Professional work environment</li></ul>Interview DetailsInterview Timings: 3:00 PM &ndash; 10:00 PM (Monday to Friday) Location: 1st Floor, Above Save Mart, Bahria Phase 2, RawalpindiJob Type<ul><li>Full-time</li><li>Onsite</li><li>Experienced candidates welcome</li></ul>Language Requirement<ul><li>English (Required)</li></ul>Ready to Apply?WhatsApp or Call: +92 319 9911979 Send your CV or message us directly to book your interview.Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>QA: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

QA Executive-Rawalpindi

Bak Solutions

Location: Rawalpindi, Pakistan (Onsite Only) Job Type: Full-Time Shift: Night Shift (Aligned with EST &ndash; North America)About the RoleWe are seeking a highly organized and detail-oriented Logistics Coordinator to manage last-mile and mid-mile delivery operations for North American clients. This is a fast-paced, operations-heavy role requiring strong communication skills, problem-solving ability, and real-time decision-making.You will be responsible for coordinating deliveries, managing drivers, handling dispatch operations, and ensuring service-level agreements (SLAs) are consistently met.Key Responsibilities<ul><li>Coordinate and oversee last-mile and mid-mile delivery operations</li><li>Dispatch drivers and monitor routes in real-time</li><li>Communicate with drivers, customers, and partners in fluent English</li><li>Resolve delivery issues, delays, and exceptions quickly</li><li>Optimize routes and schedules for efficiency</li><li>Maintain accurate logs, reports, and tracking data</li><li>Ensure all deliveries meet company KPIs and service standards</li><li>Work closely with North American clients and internal teams</li></ul>Requirements<ul><li>Fluent in English (spoken and written) &ndash; mandatory</li><li>Ability to work night shifts (EST hours)</li><li>Strong communication and coordination skills</li><li>High attention to detail and ability to multitask under pressure</li><li>Basic understanding of logistics, dispatch, or delivery operations (preferred)</li><li>Proficient with computers, spreadsheets, and tracking systems</li><li>Problem-solving mindset and ability to make quick decisions</li></ul>Preferred Qualifications<ul><li>Experience in last-mile delivery, trucking, or logistics operations</li><li>Familiarity with dispatch software or route planning tools</li><li>Experience working with North American clients or time zones</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Stable, long-term position with growth potential</li><li>Exposure to international logistics operations</li><li>Performance-based incentives</li></ul>Work Environment<ul><li>Onsite position in Rawalpindi (no remote work)</li><li>High-performance, operations-driven environment</li><li>Team-oriented culture with clear KPIs and accountability</li></ul>How to ApplyApply directly through Indeed with your updated resume. Shortlisted candidates will be contacted for an interview.Application Question(s):<ul><li>Are you able to work night shifts aligned with EST (approx. 6 PM &ndash; 3 AM PKT or similar)?</li><li>Are you fluent in English (spoken and written) and comfortable communicating with North American clients?</li><li>Describe your experience with last-mile or dispatch operations. What exactly did you manage?</li><li>How would you handle a situation where a driver is delayed and a customer is upset?</li><li>How many drivers or deliveries were you managing at one time in your previous role?</li></ul>Experience:<ul><li>logistics, dispatch, or delivery coordination: 2 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Logistics Coordinator (Last Mile & Mid Mile Operations) - EST hours

Explore 184+ Call center experienced dispatch agent us trucking industry in Rawalpindi this April. Find roles across top companies and apply now to boost your career.