customer service representative Jobs in Karachi

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customer support representative Jobs in Karachi

customer support representative

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customer support executive Jobs in Karachi

customer support executive

call center operator

BMA Investment Advisors

About the RoleWe are seeking a dynamic and results-driven Team Lead &ndash; Call Center to lead our Inbound and Outbound Call Center team. The ideal candidate will be responsible for supervising customer service representatives, ensuring exceptional customer experience, driving team performance, and maintaining service quality.Key Responsibilities<ul><li>Lead, supervise, and motivate a team of Customer Service Representatives.</li><li>Team Lead has to build their own team of Customer Service Representatives.</li><li>Manage daily inbound and outbound call center operations.</li><li>Monitor team performance against KPIs, SLAs, and quality standards.</li><li>Conduct regular coaching, feedback, and performance reviews.</li><li>Handle customer escalations and ensure timely resolution of complaints.</li><li>Train, onboard, and mentor new team members.</li><li>Ensure compliance with company policies, procedures, and quality standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li><li>Monitor call quality and identify opportunities for process improvements.</li><li>Foster a positive, collaborative, and high-performance team culture.</li><li>Coordinate with internal departments to ensure seamless customer service.</li><li>Drive customer satisfaction, productivity, and continuous service improvement.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Management, Marketing, or a related discipline.</li></ul>Experience<ul><li>Minimum 3&ndash;5 years of experience in Customer Service or Contact Center Operations.</li><li>At least 1&ndash;2 years in a Team Lead or Supervisory role.</li><li>Mandatory experience in an Asset Management Company Experience managing both Inbound and Outbound Call Center operations.</li></ul>Pay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have? </li><li>Current/ Last salary range </li><li>Expected Salary </li><li>Notice Period </li></ul>Work Location: In person

Team Lead – Call Center

GFS Builders and Developers

We're Hiring: Telesales Executives (Females)Location: Gulistan-e-Johar, Karachi Company: GFS Builders &amp; Developers &ndash; Head OfficeGot the confidence to close deals and the drive to achieve targets? This is your chance to build a rewarding career with a growing real estate company!Position: Telesales ExecutiveWho Can Apply?<ul><li>Fresh graduates eager to start their sales career</li><li>Experienced telesales/call center professionals looking for their next opportunity</li><li>Girls with experience as Brand Ambassadors or in mall sales will be given preference.</li></ul>What We're Looking For:<ul><li>Excellent communication and persuasion skills</li><li>Target-oriented mindset</li><li>Previous telesales or call center experience is preferred</li><li>Positive attitude and willingness to learn</li></ul>Why Join Us?<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Competitive incentives for top performers</li></ul>Apply now and become part of our energetic sales team!Job Type: Full-timePay: From Rs35,000.00 per monthExperience:<ul><li>call center / Telesales: 1 year (Preferred)</li></ul>Work Location: In person

Tele-Sales Consultants ( Females )

Experts Communication

Experts Communication is hiring a Call Center Agent to join our team. We are looking for individuals with strong communication skills, a customer-focused approach, and the ability to handle outbound and inbound calls professionally. If you have experience in customer service or sales, this is a great opportunity to grow in a dynamic work environment.Salary: 40,000 - 60,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AM Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Provide customer support, information, and sales assistance</li><li>Resolve customer inquiries and complaints effectively</li><li>Meet and exceed monthly sales and performance targets</li><li>Maintain accurate call logs and follow-up records</li><li>Ensure customer satisfaction and build strong relationships</li></ul>Requirements<ul><li>Minimum 1 year of experience in a call center or customer service role</li><li>Strong verbal and written communication skills</li><li>Ability to handle objections and close sales confidently</li><li>Self-motivated, target-driven, and eager to learn</li><li>Ability to work the night shift (7:00 PM &ndash; 4:00 AM)</li></ul>Benefits<ul><li>Five working days (Saturday &amp; Sunday off)</li><li>Competitive salary with performance-based growth (evaluated every four months)</li><li>Monthly company-paid dinners</li><li>Annual picnic and dinner</li></ul>Join Experts Communication and advance your career in the call center industry.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Experienced Call Center Agent

Lucky Aluminium Pvt Ltd

URGENT HIRING &ndash; CNC MILLING OPERATOR &amp; DESIGNERWe are looking for an experienced CNC Milling Operator &amp; Designer to join our team immediately.Position: CNC Milling Operator &amp; DesignerExperience Required: 1&ndash;2 Years (Minimum)Location: Port Qasim, KarachiRequirements:Hands-on experience operating CNC Milling machinesAbility to create and modify CNC programsKnowledge of technical drawings and measuring instrumentsExperience with CAD/CAM software will be preferredLocation: Port Qasim, KarachiContact: 0300-2980951HR Manager: HamzaApply Now &ndash; Immediate Joining!Work Location: In person

CNC Milling and Designer

eMaymar Digital Marketing

We are looking for a motivated, energetic, and results-driven Outbound Calling -International Sales to join our team. The ideal candidate should have strong communication and sales skills, with the confidence to engage prospects, negotiate effectively, and close deals professionally.Key Responsibilities:<ul><li>Make outbound calls for US-based digital marketing campaigns</li><li>Contact and engage international prospects in a professional manner</li><li>Present company services effectively and build customer interest</li><li>Negotiate, convince, and close sales opportunities confidently</li><li>Maintain accurate records of calls and customer interactions</li><li>Achieve daily, weekly, and monthly sales targets</li></ul>Requirements:<ul><li>Minimum 1 or 2 years of experience in sales, cold calling, or international call center campaigns</li><li>Strong communication and interpersonal skills</li><li>Excellent spoken and written English</li><li>Good sales, negotiation, and persuasion abilities</li><li>Self-motivated, target-oriented, and confident personality</li><li>Ability to work in a fast-paced environment</li></ul>Eligibility Criteria:<ul><li>Graduates will be preferred</li><li>Previous experience in an International Call Center or Cold Calling campaign is highly preferred.</li></ul>Working Hours:Night Shift: 7:00 PM &ndash; 4:00 AMWorking Days:Monday to FridaySalary &amp; Benefits:<ul><li>Competitive base salary</li><li>Performance-based incentives for exceeding targets</li><li>Professional and growth-oriented work environment</li></ul>Work Location: In personWork Location: In person

Outbound Calling-International Sales (Night Shift)

Milkyz Food

We are looking for a vigilant and responsible CCTV Operator to monitor surveillance systems and ensure the safety and security of company assets, employees, and premises. The ideal candidate should be attentive, capable of identifying unusual activities, and able to maintain accurate security records while coordinating with the security team.Key Responsibilities<ul><li>Monitor CCTV cameras and surveillance systems continuously.</li><li>Observe and report any suspicious activities, security breaches, or safety concerns.</li><li>Maintain CCTV footage and ensure proper recording and storage.</li><li>Coordinate with the Security Supervisor regarding incidents and emergency situations.</li><li>Prepare daily incident reports and maintain surveillance logs.</li><li>Ensure all CCTV cameras and recording equipment are functioning properly and report technical issues promptly.</li><li>Assist in reviewing CCTV footage for investigations and internal inquiries.</li><li>Monitor vehicle movement, visitor access, and entry/exit activities.</li><li>Ensure confidentiality of surveillance information and company data.</li><li>Support security audits and compliance requirements.</li><li>Perform any other security-related duties assigned by management.</li></ul>Requirements<ul><li>Intermediate or Bachelor's degree preferred.</li><li>1&ndash;2 years of experience as a CCTV Operator or in a similar security monitoring role.</li><li>Good knowledge of CCTV systems, DVR/NVR, and surveillance software.</li><li>Basic computer skills (MS Office).</li><li>Strong observation and analytical skills.</li><li>Ability to work in rotational shifts.</li><li>Good communication and reporting skills.</li></ul>What We Offer<ul><li>Market Competitive Salary</li><li>Annual Bonus</li><li>Lunch Facility</li><li>Professional Working Environment</li><li>Career Growth Opportunities</li></ul>Location: Korangi Industrial Area, KarachiHow to Apply Interested candidates are requested to send their CV via WhatsApp to 0311-1064635.Subject (Mandatory): CCTV Operator Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Can commute Korangi Industrial Area?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

CCTV Operator

QistBazaar

We're looking for a Male QA Executive to join our Customer Support Department.Requirements: Experience in Call Center/Customer Support QAStrong communication and analytical skills Ability to monitor calls, provide feedback, and improve service qualityPay: From Rs45,000.00 per monthWork Location: In person

QA Executive (Customer Support)

Explore 45+ Call center operator in Karachi this August. Find roles across top companies and apply now to boost your career.