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arabic speaker - call center agent Jobs in Doha

arabic speaker - call center agent

call center quality assurance specialist

ARIA HOLDING

Call Center Agent (Arabic &amp; English)Location: Doha, Qatar Employment Type: Full-Time | Outsourced Project (3-Year Contract)About the RoleWe are seeking customer-focused Call Center Agents to provide high-quality customer support across multiple communication channels. The successful candidates will be responsible for handling customer enquiries, resolving service requests, maintaining accurate records, and delivering an outstanding customer experience in a fast-paced contact center environment.Key Responsibilities<ul><li>Respond to customer enquiries via telephone, email, live chat, and digital communication platforms.</li><li>Provide accurate information in accordance with established service standards and procedures.</li><li>Record customer interactions and update case details using the designated systems.</li><li>Escalate complex or recurring enquiries following the approved escalation process.</li><li>Maintain confidentiality and handle customer information with professionalism.</li><li>Deliver outstanding customer service while meeting quality and performance standards.</li><li>Work collaboratively with supervisors and internal stakeholders to ensure efficient service delivery.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree required; graduates from local universities are highly preferred.</li><li>Minimum 2 years of experience in a Call Center or Customer Service environment.</li><li>Excellent verbal and written communication skills in Arabic and English.</li><li>Must possess a valid IELTS certificate or an equivalent English language proficiency qualification.</li><li>Must be proficient in using computer applications, including Cisco Contact Center, Microsoft Office, Live Chat systems, and HP Service Manager (HPSM).</li><li>Must pass a typing test with a minimum speed of 15 words per minute.</li><li>Strong customer service, communication, problem-solving, and interpersonal skills.</li><li>Ability to work in a fast-paced, team-oriented environment while maintaining confidentiality and professionalism.</li></ul>What We Offer<ul><li>Competitive compensation and benefits package</li><li>Professional and collaborative work environment</li><li>Career growth and development opportunities</li><li>Ongoing training and onboarding support</li><li>Opportunity to contribute to a high-profile customer service project</li><li>Exposure to leading organizations through Vistas Global's client portfolio</li></ul>Ready to join our team?If you're passionate about delivering excellent customer service and meet the above requirements, we'd love to hear from you.Apply through Indeed or email your updated CV to careers@ariaholding.comWork Location: In person

Call Center Agent (Arabic & English)

Withstand group

Job Description:We are looking for a Male Quality Assurance Officer to join our team in Doha, Qatar.Requirements:<ul><li>Male candidates only</li><li>Minimum 2 years of Quality Assurance experience in the F&amp;B industry in Qatar</li><li>Good knowledge of food safety, hygiene, and HACCP standards</li><li>Strong knowledge of HACCP and food safety regulations</li><li>Immediate joiners are preferred</li></ul>Location: Doha, QatarApply Now: Send your CV to recruitment@withstand.qa or +974 66298176Pay: QAR1.00 - QAR2.00 per monthWork Location: In person

Quality Assurance (F&B)

BAE Systems

<div></div><div><div>Location
Doha , Qatar
<div>Information technology
Experienced professionals</div></div></div>
 <div><div><div>Job Summary</div>
<div>We are seeking an experienced Technical Project Manager (ICT Network) to lead the planning, design, implementation, and delivery of complex Information and Communication Technology (ICT) and network infrastructure projects. The ideal candidate should possess strong project management capabilities combined with deep technical expertise in enterprise networking, telecommunications, data centers, cloud connectivity, and digital infrastructure solutions.</div>
<div>This role is responsible for managing large-scale ICT projects, coordinating multi-displianary technical teams, engaging stakeholders, and ensuring successful project execution while meeting business, operational, security, and scheduling objectives.</div>
<div></div><div>Key Responsibilities</div>
<ul><li>Project Management</li></ul>
<ul><li>Lead end-to-end delivery of ICT network infrastructure projects through initiation through closure including test and commissioning.</li></ul>
<ul><li>Manage project scope, timelines, deliverables, dependencies, and change requests.</li></ul>
<ul><li>Track project milestones, dependencies, risks, and issues, providing regular status reporting to the program management team.</li></ul>
<ul><li>Ensure the project is delivered on time, within scope, budget, and quality expectations.</li></ul>
<ul><li>Technical Leadership</li></ul>
<ul><li>Manage the deployment of city-wide enterprise network infrastructures</li></ul>
<ul><li>Collaborate with network architects, engineers, cybersecurity teams, cloud specialists, and infrastructure teams to ensure technical requirements are properly addressed and executed.</li></ul>
<ul><li>Stakeholder Management</li></ul>
<ul><li>Act as the primary liaison between internal teams, subcontractors/vendors, and end customers.</li></ul>
<ul><li>Translate complex technical concepts into business-friendly language for senior management.</li></ul>
<ul><li>Risk, Compliance &amp; Governance</li></ul>
<ul><li>Identify, assess, and manage project risks, issues, and mitigation strategies.</li></ul>
<ul><li>Ensure compliance with organizational policies, industry standards, and regulatory requirements.</li></ul>
<ul><li>Oversee system testing, acceptance processes, and operational readiness activities.</li></ul>
<ul><li>Establish quality assurance measures to ensure successful delivery of outcomes.</li></ul>
<ul><li>Vendor &amp; Resource Management</li></ul>
<ul><li>Manage third-party ICT vendors, contractors, consultants, and service providers.</li></ul>
<ul><li>Monitor vendor performance, contract deliverables, and project outcomes.</li></ul>
<ul><li>Coordinate internal and external project resources effectively.</li></ul> 
 
<h3 class="jobSectionHeader">Requirements</h3>
<div>Required Qualifications</div>
<div></div><div>Education</div>
<ul><li>Bachelor&rsquo;s degree in information technology, Telecommunications, Computer Science, Engineering, or related discipline.</li></ul>
<ul><li>Master&rsquo;s degree (Good to have).</li></ul>
<div></div><div>Certification</div>
<ul><li>PMP (Project Management Professional)</li></ul>
<ul><li>Cisco CCNP or CCIE</li></ul>
<div></div><div>Experience</div>
<ul><li>10+ years of experience in the field of ICT networks.</li></ul>
<ul><li>5+ years of experience in project management for ICT network projects.</li></ul>
<ul><li>Experience managing timelines, multi-site, and cross-functional project teams in city-wide ICT network projects.</li></ul>
<div></div><div>Technical Knowledge</div>
<ul><li>Strong understanding of:</li></ul>
<ul><li>Enterprise Network Architecture</li></ul>
<ul><li>Routing and Switching Technologies</li></ul>
<ul><li>SD-WAN Solutions</li></ul>
<ul><li>Wireless Networks (Wi-Fi)</li></ul>
<ul><li>Data Center Infrastructure</li></ul>
<ul><li>Cloud Networking (Azure, Google Cloud)</li></ul>
<ul><li>Network Security Technologies</li></ul>
<ul><li>Fiber Optic Infrastructure</li></ul>
<ul><li>Structured Cabling Systems</li></ul>
<ul><li>Telecommunications Technologies</li></ul>
<ul><li>Disaster Recovery and Business Continuity</li></ul>
<ul><li>Project Management Expertise</li></ul>
<ul><li>Expert knowledge of Agile, Scrum, Waterfall, and Hybrid methodologies.</li></ul>
</div><div>Information technology
Experienced professionals</div></div>

Technical Project Manager (ICT Network)

<div></div><div><div>Location
Doha , Qatar
<div>Quality, assurance and audit
Experienced professionals</div></div></div>
 <div><div>The
 
Examinations and Assessment Lead has overall responsibility for the management
 
and operation of the Examinations and Assessment team. The role is accountable
 
for the effective planning, delivery, monitoring and review of all examinations
 
and assessment activities within the Technical Institute. 
 
The role
 
provides assurance to the Technical Institute Contract &amp; Assurance Manager
 
and the Head of the Technical Institute that examinations and assessment are
 
being delivered in accordance with a defined, compliant and consistently
 
applied assessment strategy covering all training programmes. 
 
The
 
Examinations and Assessment Lead is responsible for management of student data,
 
the ongoing review of examinations and assessment operations, the systematic
 
collection and analysis of performance data, and the identification of risks,
 
trends and improvement actions that impact learner outcomes. 
 
The role
 
ensures that all required assessment policies, procedures and controls are
 
implemented and adhered to in accordance with the contractual requirements and
 
those of external awarding and regulatory bodies, (e.g. City &amp; Guilds and
 
the Ministry of Education and Higher Education). 
 
Internal
 
audits, assessment analysis, moderation outcomes and course performance reports
 
will inform decision-making and recommendations. The role works closely with
 
the Chief Instructors (Academic and Engineering) to ensure clarity of roles,
 
compliance with assessment requirements, and effective communication across
 
stakeholders. 
 
<div>The Examinations and
 
Assessment Lead supports continuous improvement activities, contributing to
 
corrective actions, preventative measures and the development of customer
 
satisfaction and quality performance metrics. 
 
</div> 
Core Duties:
<ul><li>Lead and manage the
 
Examinations and Assessment team in accordance with the organisation&rsquo;s policies
 
and procedures applicable to people and talent management, and personal health,
 
safety and wellbeing.
 
</li><li>Own and maintain the Technical
 
Institute Assessment Strategy across all elements of Technical Institute
 
training.
 
</li><li>Provide Chief Instructors with
 
a forward assessment calendar, including scheduled assessments, re-sit
 
opportunities, and complaints and appeals procedures, in advance of each phase
 
of training.
 
</li><li>Forecast and plan resource
 
requirements to support the delivery of the assessment calendar and assessment
 
strategy.
 
</li><li>Identify assessment-related
 
training needs and implement appropriate training and standardisation
 
activities for staff involved in invigilation, marking, checking, or assessment
 
delivery.
 
</li><li>Capture and maintain sufficient
 
assessment data to enable analysis of factors affecting student performance,
 
including environment, materials, instructors, and assessments.
 
</li><li>Ensure all examinations and
 
assessment policies, processes, and procedures are regularly reviewed,
 
controlled, and available for centre approval and accreditation activities.
 
</li><li>Ensure examinations and
 
assessments are applied consistently and uniformly across the Technical
 
Institute against a clearly defined and commonly understood assessment
 
framework.
 
</li><li>Plan and oversee the delivery
 
of examinations, including reasonable adjustments and arrangements for students
 
where deemed appropriate/necessary.
 
</li><li>Produce and provide pass lists
 
and student class lists to the Contract &amp; Assurance Manager following
 
placement testing and aptitude testing conducted as part of student selection
 
and enrolment activities.
 
</li><li>Support the Qatar Armed Forces
 
and the Technical Institute Management Team in responding to student enquiries,
 
providing accurate information and advice, and following up on
 
assessment-related issues or concerns.</li>
<li>Be responsible for the
 
preparation of examinations and assessments, including room set up, attendance
 
register, provision of seating plans and stationery as well as ensuring there
 
is sufficient invigilation support arranged. 
 
</li></ul> 
<h3 class="jobSectionHeader">Requirements</h3>
<div></div><div>Competencies: 
 
</div><div></div> 
Knowledge considered essential includes: 
 
<ul><li><ul><li>Degree-level qualification in
</li></ul></li>Education (or closely related field).
 
<li>Demonstrable knowledge of
 
examination and assessment principles, including formative and summative
 
assessment at secondary or tertiary level.
 
</li><li>Understanding of the functions
 
of assessment (diagnostic, formative, summative, certification) and working
 
knowledge of qualitative and quantitative research methods as they relate to
 
assessment and evaluation.
 
</li><li>Working knowledge of curriculum
 
delivery and evaluation in an educational setting. 
 
</li></ul><div></div> 
<div>Skills considered essential includes:
 
</div><ul><li>Strong organisational, planning
 
and problem-solving skills, with a proven ability to work to tight deadlines
 
and manage multiple priorities.
 
</li><li>Ability to initiate, develop
 
and maintain effective procedures, policies and documentation for exams and
 
assessments.
 
</li><li>Ability to contribute to the
 
planning and delivery of educational programmes and to present confidently at
 
senior-level meetings.
 
</li><li>Highly developed English verbal
 
and written communication skills, including clear report writing, drafting
 
formal correspondence, and handling confidential or sensitive issues
 
appropriately.
 
</li><li>Demonstrated interpersonal and
 
stakeholder management skills, with the ability to liaise and communicate
 
effectively with academic staff, military staff, students and external
 
partners.
 
</li><li>High level of computer
 
literacy, including experience with Training Management Systems, Microsoft
 
Office, databases and statistical/analytical applications.
</li></ul><div>Experience considered essential includes:
 
</div><ul><li>Experience working in a
 
management or leadership position within an educational context (e.g. exams
 
office, programme management, academic coordination).
 
</li><li>Demonstrable experience in
 
managing examinations and assessments, including scheduling, invigilation,
 
integrity/security, marking, moderation and results processing.
 
</li><li>Experience of training,
 
assessment or programme delivery with international students, preferably within
 
the Middle East or similar intercultural environment.
</li></ul><div>Knowledge considered desirable includes:
 
</div><ul><li>Understanding of Military Trade
 
Training contexts and the specific demands of technical/vocational training for
 
military personnel.
 
</li><li>Knowledge of BAE Systems&rsquo;
 
Approach to Training (BSAT) and/or Defence Systems Approach to Training (DSAT)
 
models.
 
</li><li>Knowledge of standardised
 
English assessments (e.g. IELTS, TOEFL, or military language proficiency
 
standards) and their alignment to CEFR or similar frameworks.
 
</li><li>Understanding of
 
vocational/technical qualification frameworks (e.g. BTEC, City &amp; Guilds,
 
national TVET frameworks, apprenticeship standards).
 
</li><li>Awareness of relevant
 
accreditation and quality assurance frameworks (e.g. national qualification
 
authorities, international QA bodies).
 
</li><li>Intercultural competence,
 
particularly in Middle Eastern contexts; basic Arabic language ability could be
 
advantageous.
</li></ul><div>Skills considered desirable includes:
 
</div><ul><li>Training Assessment Quality
 
Assurance (TAQA) qualification or equivalent assessor/internal verifier
 
qualification.
 
</li><li>Ability to contribute to or
 
lead internal quality assurance processes such as standardisation, moderation
 
and internal audit of assessment practice.
 
</li><li>Ability to design and deliver
 
assessment-related training (e.g. for markers, invigilators, assessors and
 
internal verifiers).
 
</li><li>Skills in using e-assessment or
 
LMS platforms (e.g. Moodle, Blackboard, online testing tools).
 
</li><li>Strong data analysis and
 
reporting skills for monitoring student performance and informing
 
decision-making at programme and institutional level.
 
</li><li>Ability to work effectively
 
within a hierarchical, disciplined environment and adapt communication style
 
accordingly.
 
</li><li>Change management skills,
 
including experience leading or supporting assessment or curriculum reform
 
projects.
</li></ul><div>Experience considered desirable includes:
 
</div><ul><li>Experience in training design
 
using BSAT/DSAT or equivalent defence/competency-based training models.
 
</li><li>Evidence of continuous
 
professional development (CPD) in assessment, quality assurance, educational
 
leadership or related areas.
 
</li><li>Experience in exam security and
 
malpractice investigation in high-stakes environments.
 
</li><li>Experience liaising with
 
external awarding bodies, accreditation agencies or industry partners.
 
</li><li>Prior work experience in a
 
Middle Eastern or similar cultural/military training environment.</li>
</ul><div>Behaviours:
</div><div></div>Within the QTI
 
both what you do and how you do it are of equal significance.
 
Below are the core behavours applicable to BSL Employees. For more information
 
on these, or the BAE Systems 8 Behaviours please contact your BSL HR Advisor or
 
BAE Systems Senior Management Team member.
<div>Agility:
 
</div><div><ul><li>Collaboration: Building relationships, conflict resolution, and creating an
 
inclusive and respectful work environment.
 
</li></ul><ul><li>Balanced
 
Decision-Making: Making informed decisions efficiently, often in rapidly
 
changing situations, by leveraging available information.
 
</li></ul><ul><li>Flexibility: Being willing to adjust plans, strategies, or approaches as needed
 
to meet evolving circumstances or new opportunities.
 
</li></ul><ul><li>Innovation:
 
Encouraging creative thinking and embracing new ideas to drive progress and
 
stay ahead in dynamic environments.
 
</li></ul><ul><li>Proactive Approach:
 
Anticipating changes and taking proactive steps to prepare for and address
 
potential challenges or shifts in the market.
 
</li></ul></div><div>Decency:
 
</div><div><ul><li>Respect:
 
Treating everyone with dignity, regardless of differences in opinions,
 
backgrounds, or roles.
 
</li></ul><ul><li>Empathy:
 
Showing understanding and compassion towards others&rsquo; feelings, perspectives,
 
and challenges.
 
</li></ul><ul><li>Integrity:
 
Upholding honesty and ethical principles in all actions, maintaining
 
consistency between words and deeds.
 
</li></ul><ul><li>Inclusivity: Creating an environment that embraces diversity and values the
 
contributions of all individuals.
 
</li></ul><ul><li>Fairness: Ensuring
 
equitable treatment and opportunities for everyone, devoid of bias or
 
discrimination.
 
</li></ul></div><div>Trust:
 
</div><div><ul><li>Reliability: Consistently delivering on promises and commitments, fostering
 
confidence in one&rsquo;s dependability.
 
</li></ul><ul><li>Transparency: Communicating openly and honestly, sharing information openly and
 
ethically within the organisation.
 
</li></ul><ul><li>Accountability: Taking responsibility for actions, decisions, and their
 
outcomes, whether positive or negative.
 
</li></ul><ul><li>Consistency: Aligning actions and words over time, building a track record that
 
establishes credibility and reliability.
 
</li></ul><ul><li>Building Relationships:
 
Investing time and effort into developing strong, respectful connections with
 
colleagues, clients, and stakeholders, nurturing long-term partnerships based
 
on trust
 
</li></ul></div><div>Knowledge:
 
</div><div><ul><li>Curiosity:
 
Encouraging a thirst for learning and exploration, asking questions, and
 
seeking deeper understanding.
 
</li></ul><ul><li>Sharing
 
Insights: Actively sharing information, expertise, and experiences with
 
colleagues to foster collective learning.
 
</li></ul><ul><li>Continuous
 
Learning: Embracing ongoing education, whether through formal training,
 
self-study, or experiential learning opportunities.
 
</li></ul><ul><li>Critical
 
Thinking: Evaluating information objectively, analysing data, and making
 
informed decisions based on evidence and expertise.
 
</li></ul><ul><li>Adaptability: Being open
 
to new ideas, methods, and technologies, and adapting to changing circumstances
 
by applying newfound knowledge.
 
</li></ul></div><div>Promoting and Achieving Safety and Security
 
Standards:
 
</div><div><ul><li>Responsibility: Take responsibility to ensure
 
that Safety and Security are seen as imperatives.
 
</li></ul><ul><li>Commitment: Demonstrate both in words and
 
actions a personal commitment to safety and inspire the same level of
 
commitment in others.
 
</li></ul><ul><li>Support: Support and be involved in Safety
 
and Security thinking and action plan implementation.
 
</li></ul></div><div>Developing Others:
 
</div><div><ul><li>Enable people to develop their skills and
 
abilities to achieve high performance.
 
</li></ul><ul><li>Empower, delegate, and encourage a learning
 
culture.
 
</li></ul><ul><li>Provide support and constructive feedback for
 
performance improvement.
 
</li></ul><ul><li>Provide others with opportunities for
 
exposure, future growth, and career development. 
 
</li></ul></div></div><div>Quality, assurance and audit
Experienced professionals</div></div>

Exams & Assessments Lead

PROZ TECHNOLOGIES

Broadcast Operations SupervisorLocation: Doha, Qatar Job Type: Full-TimeJob SummaryWe are seeking an experienced Broadcast Operations Supervisor to lead and oversee broadcast monitoring and content censorship operations for a 24x7 television broadcast environment. The successful candidate will be responsible for ensuring operational excellence, service continuity, compliance with broadcasting standards, quality assurance, and effective team management.Key Responsibilities<ul><li>Supervise day-to-day broadcast operations and ensure uninterrupted service delivery.</li><li>Manage and support Broadcast Operators and Shift Leads.</li><li>Ensure continuous operational coverage across all assigned television channels.</li><li>Monitor operational performance against agreed KPIs and SLAs.</li><li>Conduct quality reviews of broadcast monitoring and content censorship activities.</li><li>Investigate operational incidents and perform root cause analysis.</li><li>Implement corrective and preventive actions to improve operational performance.</li><li>Review staffing plans, shift schedules, and resource allocation.</li><li>Ensure accurate operational documentation, reporting, and compliance records.</li><li>Drive continuous improvement initiatives across broadcast operations.</li><li>Coordinate with internal stakeholders to ensure service quality and operational efficiency.</li></ul>Required Qualifications<ul><li>Bachelor's Degree in Broadcast Technology, Media, Communications, Electronics, or a related field.</li><li>Minimum 7 years of experience in Broadcast Operations.</li><li>Minimum 3 years of supervisory or management experience in a broadcast environment.</li><li>Proven experience managing 24x7 broadcast operations.</li><li>Hands-on knowledge of broadcast monitoring and content censorship platforms.</li><li>Strong leadership, communication, reporting, and operational management skills.</li></ul>Preferred Skills<ul><li>Broadcast Operations Management</li><li>Broadcast Compliance</li><li>Quality Assurance</li><li>Team Leadership</li><li>Incident &amp; Escalation Management</li><li>Root Cause Analysis</li><li>SLA &amp; KPI Management</li><li>Operational Planning</li></ul>Preferred Candidate<ul><li>Candidates with relevant GCC broadcast operations experience will be given preference.</li><li>Strong decision-making and problem-solving skills.</li><li>Ability to lead teams in a fast-paced, time-critical broadcast environment.</li><li>Excellent stakeholder management and communication skills.</li></ul>Work Location: Doha, QatarPay: QAR8,000.00 - QAR12,000.00 per hourWork Location: In person

Broadcast Operations Supervisor

Marriott International

<div>Additional Information 
Job Number26094544 
Job CategoryGolf, Fitness, &amp; Entertainment 
LocationWest Bay, Doha, Qatar, Qatar, 14435 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. 
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience. 
REQUIRED QUALIFICATIONS
License or Certification: CPR Certification
First Aid Certification
Recreation Equipment
Any certification or training required by local and state agencies. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Recreation Experience Expert

<div>
 The Senior Cybersecurity Assurance Consultant is responsible for leading, planning, and enhancing assurance services, ensuring effective delivery of cybersecurity, information security, and compliance assessment activities. The role translates strategic objectives into operational programs, manages assurance teams, and ensures continuous improvement of processes aligned with national and international standards. The position also plays a key role in stakeholder engagement, accreditation support (including NISCF), and coordination across departments to strengthen governance, risk, and compliance outcomes.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Planning, directing, monitoring, improvement and maintenance of assurance service.
 </li>
 <li>
 Translate the strategic direction from the department head into actionable projects and programs.
 </li>
 <li>
 Provide solutions for challenges encountered in the operation and promotion of assurance services.
 </li>
 <li>
 Continuously assess and improve the efficiency and effectiveness of the Department operations.
 </li>
 <li>
 Manage the teams with in the department and ensure effective Resource Management.
 </li>
 <li>
 Coordinate with other departments on matters concerning the delivery of projects and operations.
 </li>
 <li>
 Develop and plan department objectives and key results.
 </li>
 <li>
 Follow-up with the top management on resources and requirements for the benefits of the department.
 </li>
 <li>
 Review development of deliverables related to NISCF.
 </li>
 <li>
 Manage the tasks and assignments among the NISCF team.
 </li>
 <li>
 Assist in setting up efficient and effective operation of NISCF assurance services.
 </li>
 <li>
 Interact with stakeholders, providing expert feedback on challenges and insights to the operation team.
 </li>
 <li>
 Interact with other departments in NCSA.
 </li>
 <li>
 Interact with external stakeholders for development and adoption of assurance services.
 </li>
 <li>
 Manage, mentor and lead the NISCF resources and certification/accreditation specialists, providing operational guidance, professional development, and capability enhancement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education &amp; Experience:
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in IT, Cybersecurity, Risk Management, or related field, or minimum 18 years of relevant experience.
 </li>
 <li>
 At least 5 years of experience in audit and assurance.
 </li>
 <li>
 Minimum 4 years of assessment or auditing experience in a specialized field.
 </li>
 <li>
 Proven hands-on experience in cybersecurity, information security, IT audit, and assurance.
 
 
 </li>
 </ul>
 
 Technical &amp; Professional Skills
 
 
 
 <ul>
 <li>
 Strong knowledge of risk management and compliance assessment.
 </li>
 <li>
 Familiarity with international standards (ISO 27001, COBIT, NIA, Common Criteria, etc.).
 </li>
 <li>
 Knowledge of accreditation and certification standards (ISO 17021, 17024, 17025, 17065, 27006).
 </li>
 <li>
 Experience in governance, regulatory compliance, and management system development.
 </li>
 <li>
 Project management and team leadership experience.
 </li>
 <li>
 Professional certifications in auditing, compliance, or risk management (preferred).
 </li>
 <li>
 Experience engaging with senior executives and decision-makers.
 
 
 </li>
 </ul>
 
 Behavioral Competencies
 
 
 
 <ul>
 <li>
 Strong leadership, mentoring, and team management abilities.
 </li>
 <li>
 Excellent communication skills (oral and written) in English.
 </li>
 <li>
 Strong analytical, problem-solving, and critical thinking skills.
 </li>
 <li>
 Ability to manage multiple priorities under pressure and meet deadlines.
 </li>
 <li>
 Effective stakeholder management and conflict resolution skills.
 
 
 </li>
 </ul>
 
 Language:
 
 English (required)
 
 
 
 Availability:
 
 As soon as possible
 
 
 
 
 The contract duration is 12 months,
 
 
 
 
 with the possibility of extension based on departmental requirements.
 
 
</div>

Cybersecurity Assurance Consultant

Explore 199+ Call center quality assurance specialist in Doha this August. Find roles across top companies and apply now to boost your career.