accountant (arab speakers)

ai product marketing expert (english/arabic) Jobs in Doha

application analyst (doha, qatar, onsite)
doha, qatar Jobs in Doha

arabic & continental cook

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arabic speaker call center agent

BPO PLUS

<ul><li>Handle inbound and outbound calls professionally while providing accurate information and assistance to patients, customers, and stakeholders.</li></ul><ul><li>Schedule, reschedule, confirm, and cancel patient appointments in accordance with healthcare procedures and availability.</li></ul><ul><li>Respond to patient inquiries regarding services, clinic locations, operating hours, physicians, and healthcare programs.</li></ul><ul><li>Provide exceptional customer service while maintaining empathy, professionalism, and confidentiality during all interactions.</li></ul><ul><li>Accurately document patient interactions, requests, complaints, and service details within the designated healthcare systems.</li></ul><ul><li>Verify patient information and update records to ensure accuracy and completeness.</li></ul><ul><li>Follow established call handling procedures, scripts, and service protocols to maintain quality standards.</li></ul><ul><li>Address patient concerns and complaints efficiently, escalating complex issues to supervisors or relevant departments when necessary.</li></ul><ul><li>Coordinate with medical, administrative, and support departments to facilitate timely resolution of patient requests.</li></ul><ul><li>Maintain compliance with healthcare regulations, data protection requirements, and patient confidentiality standards.</li></ul><ul><li>Process referrals, service requests, and follow-up actions in accordance with organizational policies.</li></ul><ul><li>Conduct outbound calls for appointment reminders, follow-ups, patient satisfaction surveys, and healthcare campaigns.</li></ul><ul><li>Assist patients in navigating healthcare services and provide guidance on available resources and procedures.</li></ul><ul><li>Achieve individual performance targets related to call quality, productivity, attendance, and customer satisfaction.</li></ul><ul><li>Manage multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced environment.</li></ul><ul><li>Monitor and respond to emails, chat inquiries, and other communication channels as assigned.</li></ul><ul><li>Ensure accurate and timely escalation of urgent cases, patient complaints, and service-related issues.</li></ul><ul><li>Maintain detailed knowledge of healthcare services, policies, procedures, and system updates.</li></ul><ul><li>Support patient registration processes and assist with information verification when required.</li></ul><ul><li>Participate in training programs, coaching sessions, and continuous improvement initiatives.</li></ul><ul><li>Adhere to work schedules, attendance requirements, and service level agreements (SLAs).</li></ul><ul><li>Maintain a positive and patient-focused approach when handling sensitive or challenging situations.</li></ul><ul><li>Contribute to team objectives by supporting colleagues and sharing knowledge when needed.</li></ul><ul><li>Generate and maintain accurate records and reports related to daily activities and patient interactions.</li></ul><ul><li>Promote high levels of patient satisfaction through effective communication, problem-solving, and timely service delivery.</li></ul>Pay: QAR1.00 per monthExperience:<ul><li>Healthcare - Call Center: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Arabic Speaker - Call Center Agent

<ul><li>Monitor and evaluate recorded and live customer interactions to ensure compliance with healthcare quality standards and organizational policies.</li><li>Assess call quality, accuracy of information provided, professionalism, communication skills, and adherence to established procedures.</li><li>Conduct regular quality audits of calls, emails, chats, and patient service interactions.</li><li>Identify service gaps, process deviations, and areas requiring improvement through detailed quality assessments.</li><li>Prepare quality evaluation reports and provide actionable feedback to call center agents and supervisors.</li><li>Ensure compliance with healthcare regulations, patient confidentiality requirements, and data privacy standards.</li><li>Analyze quality trends and performance metrics to identify recurring issues and recommend corrective actions.</li><li>Support the development and implementation of quality assurance processes, standards, and monitoring tools.</li><li>Collaborate with supervisors and trainers to address performance deficiencies and improve service quality.</li><li>Participate in calibration sessions to maintain consistency and accuracy in quality evaluations.</li><li>Track agent performance against quality benchmarks and key performance indicators (KPIs).</li><li>Conduct root cause analysis of patient complaints, service failures, and quality concerns.</li><li>Recommend process improvements to enhance patient experience, operational efficiency, and service delivery.</li><li>Maintain accurate records of quality assessments, findings, and improvement initiatives.</li><li>Provide coaching support and guidance to agents on communication skills, compliance requirements, and customer service best practices.</li><li>Monitor adherence to call scripts, workflows, appointment scheduling procedures, and healthcare service protocols.</li><li>Assist in developing quality scorecards, evaluation criteria, and performance monitoring frameworks.</li><li>Generate periodic quality reports for management highlighting trends, risks, and improvement opportunities.</li><li>Support internal audits, accreditation requirements, and quality compliance initiatives.</li><li>Ensure timely escalation of critical issues, compliance breaches, and patient safety concerns to relevant stakeholders.</li><li>Participate in training sessions and quality improvement projects to enhance overall call center performance.</li><li>Review customer feedback, satisfaction surveys, and complaint records to identify service improvement opportunities.</li><li>Work closely with operations teams to implement corrective and preventive actions based on quality findings.</li><li>Monitor consistency in patient communication to ensure a professional, empathetic, and patient-centered approach.</li><li>Contribute to continuous improvement initiatives aimed at increasing service quality, patient satisfaction, and operational excellence.</li></ul>Pay: QAR1.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Call Quality Assurance : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Call Quality Agent - Healthcare Sector

Qatar Site and Power

Position: FM Engineer (Arabic Speaker)We are currently looking for an experienced FM Engineer who should be an Arabic speaker for immediate joining.Requirements:<ul><li>Strong knowledge in Facility Management operations</li><li>Good communication and coordination skills</li><li>Ability to handle maintenance and site operations efficiently</li><li>Relevant engineering background and experience preferred</li></ul>Availability: Immediate requirement / Immediate joining preferredInterested candidates are encouraged to apply immediately.Work Location: In person

FM Engineer (Arabic Speaker)

Starlink Qatar

<div>
 
 We are seeking a detail-oriented and customer-focused
 
 Call Center / Scheduler
 
 to join our healthcare team. The ideal candidate will support appointment coordination and patient communication in a fast-paced medical environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Handle inbound and outbound calls related to patient appointments and scheduling
 </li>
 <li>
 Coordinate and confirm medical appointments with patients and healthcare providers
 </li>
 <li>
 Maintain accurate records of patient interactions and scheduling updates
 </li>
 <li>
 Provide clear and professional communication regarding appointment details and instructions
 </li>
 <li>
 Support front-office and administrative coordination as needed
 </li>
 <li>
 Ensure timely follow-up on missed appointments or schedule changes
 </li>
 <li>
 Deliver a high standard of customer service aligned with healthcare protocols
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 2 years of experience
 
 in a call center, scheduling, or customer service role (healthcare experience preferred)
 </li>
 <li>
 
 Bachelor&rsquo;s degree or Diploma
 
 in any relevant field
 </li>
 <li>
 Strong communication skills in
 
 Arabic and English
 
 (Arabic speakers required)
 </li>
 <li>
 Good computer literacy and ability to work with scheduling systems or CRM tools
 </li>
 <li>
 Strong attention to detail and organizational skills
 </li>
 <li>
 Ability to work in a fast-paced, service-driven environment
 </li>
 <li>
 Professional, patient, and customer-oriented attitude
 </li>
 </ul>
 
 
 
 
 
 Preferred Skills
 
 
 <ul>
 <li>
 Experience in a medical clinic, hospital, or healthcare contact center
 </li>
 <li>
 Familiarity with appointment management systems
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively
 </li>
 </ul>
 
 
 
 
 If you&rsquo;re passionate about delivering excellent patient service and have strong coordination skills, we&rsquo;d love to hear from you.
 
</div>

Call Center Agents

The Holding Group of Companies

Job Vacancy: Sales &amp; Logistics Coordinator (HORECA &amp; FMCG)Job Type: Full-TimeLanguages Required: Arabic (Native/Fluent)We are seeking a highly organized, bilingual Sales &amp; Logistics Coordinator to support our growing operations. The ideal candidate will seamlessly manage administrative duties, coordinate logistics, conduct essential warehouse visits, and drive HORECA and FMCG sales support.Key Responsibilities:<ul><li>Sales Coordination: Support the sales team by processing orders, tracking deliveries, and acting as the primary point of contact for HORECA and FMCG clients.</li><li>Warehouse Operations: Conduct regular visits to the warehouse to oversee stock levels, verify inventory accuracy, and ensure timely dispatch of goods.</li><li>Logistics &amp; Admin: Coordinate with transport teams, manage shipping documents, handle invoicing, and maintain accurate records in the ERP/database.</li><li>Client Relationship: Assist in managing client inquiries, resolving delivery issues, and identifying upselling opportunities within existing accounts.</li></ul>Qualifications &amp; Requirements:<ul><li>Nationality: Arabic speaker only.</li><li>Experience: Minimum 4-5 years of experience in Sales, Logistics, or Administration within the HORECA and FMCG sectors in Qatar.</li><li>Skills: Strong multitasking abilities, proficiency in MS Office (especially Excel), and excellent negotiation/communication skills.</li><li>Transportation: Valid Qatar driver's license and own vehicle (preferred for warehouse/client visits).</li></ul>Pay: QAR5,000.00 - QAR6,000.00 per hourWork Location: In person

Logistics & Sales Support Officer (FMCG/HORECA) - Arabic

Target Trading & Contracting W.L.L

Key Responsibilities:<ul><li>Identify and develop new business opportunities in the Qatar market</li><li>Build and maintain strong relationships with clients, consultants, contractors, and project stakeholders</li><li>Conduct client meetings, site visits, and project discussions to understand requirements</li><li>Promote company products and services related to wood works, joinery, and fit-out solutions</li><li>Coordinate with estimation, design, and production teams for quotations and project execution</li><li>Follow up on enquiries, quotations, and ongoing projects to ensure customer satisfaction</li><li>Negotiate commercial terms and support contract finalization</li><li>Monitor market trends and competitor activities to support business growth</li><li>Achieve assigned sales targets and contribute to company revenue growth</li><li>Maintain proper sales reports, pipeline updates, and customer records</li></ul>Requirements:✅ Minimum 3 years of relevant experience in wood works / fit-out sales ✅ Valid Qatar Driving License ✅ Arabic speaker with good English communication skillsPay: QAR5,000.00 - QAR8,000.00 per monthApplication Question(s):<ul><li>How soon you can join?</li><li>How much is your salary expectation?</li></ul>Language:<ul><li>Do you speak native Arabic? (Required)</li></ul>License/Certification:<ul><li>Do you have valid Qatar driving license? (Required)</li></ul>Work Location: In person

Sales Executive - for Wood Manufacturing

Leelaak HR Solutions

BRIEF JOB DESCRIPTIONJob Position: StorekeeperLocation: Doha, QatarDuration: PermanentJob Requirement<ul><li>Experience: Minimum 2 to 5 year&rsquo;s experience in Military Aviation or Industry field.</li><li>Primarily operate from a multi-purpose, large scale hanger facility. Control and manage inventory of Spares, Stores, Tools and Special equipment. Confirm to local procedures. Report faults &amp; issues to their responsible line manager.</li><li>Should have valid Qatar Driving License.</li><li>Arabic Speaker is preferable.</li><li>Education: Bachelor&rsquo;s Degree in any Discipline.</li><li>Immediate available with NOC and Transferable Visa.</li><li>Salary: Best in the Industry with Food, Accommodation and Car with fuel. </li></ul>Only shortlisted candidates will be contacted for interviews.Interested candidates may forward their CV to jobsleelaak@gmail.com or WhatsApp +974 72046004 Follow us on Instagram @leelaakhrsolutionsWork Location: In person

Storekeeper

Explore 103+ Arabic speaker call center agent in Doha this June. Find roles across top companies and apply now to boost your career.